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Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Manager, Accounts Receivable & Billing to lead and scale our global billing and AR operations during a period of significant business transformation. This role will be responsible for strengthening billing operations, financial and operational controls, credit review processes, billing data governance, month-end readiness, and team execution across a complex global Order-to-Cash environment. The Senior Manager will play a critical role in preparing the organization for the integration of Fivetran and dbt Labs into a unified operating model, including readiness for the planned February 1, 2027 cutover. This person will partner closely with Order Management, Revenue Accounting, Accounting, GTM Systems, Product, Finance, Deal Desk, Sales Operations, Legal, and Collections to ensure billing data and processes are accurate, scalable, well controlled, and operationally ready for the future state. The role will also lead the support model into the India Center of Excellence, including hiring, onboarding, knowledge transfer, process documentation, and ongoing team development. T his is a hands-on leadership role for someone who can move comfortably between detailed billing and accounting issues and broader process design, controls, automation, systems integration, and team leadership. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use NetSuite, Salesforce, billing and payment platforms, SQL, Excel, Google Sheets, AI and automation tools, workflow management tools, RPA, APIs, and financial reporting and reconciliation tools. What You’ll Do Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements. Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures. Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures in partnership with Finance and GTM stakeholders. Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time. Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness. Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues that create downstream billing errors or manual work. Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management while maintaining appropriate controls and auditability. Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities. Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials that enable consistent execution and reduce key-person dependency. Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones. Skills We’re Looking For 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment. 3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams. Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes. Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks. Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred. Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign. Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls. Bonus Skills​ Experience integrating billing or finance operations following a merger or acquisition. Experience establishing or expanding an India-based Finance Center of Excellence. Experience working in a SOX or similarly controlled financial environment. Experience with AI-enabled finance workflows, automated reconciliations, or exception-based operating models. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $172,060 — $215,075 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Strava SF Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. About This Role: Strava is hiring an Engineering Manager on our Subscriptions team. This team owns Strava's payments and subscription platform, both the infrastructure and the user-facing products it powers. We're looking for a technical manager who still writes code and wants to grow a small team of backend engineers while owning some of Strava's most critical systems. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office, three days per week. What You'll Do: - Lead a team of server engineers building Strava's subscription and payments backend, systems that power how millions of athletes subscribe, pay, and manage their subscriptions. - Own the technical roadmap for payments and subscription infrastructure. You'll partner closely with product and engineering leadership on priorities, balancing platform investment, reliability, and delivery. - Drive both platform and product work. Your team owns our subscription infrastructure and the user-facing products it powers. - Stay hands-on in the codebase. You'll write code, own technical designs, and make architecture decisions alongside your team, not just review them. - Hire, develop, and retain engineers at multiple levels. Coach people through career growth, give direct feedback, and build a team that gets stronger over time. - Keep payment and subscription services reliable and healthy. You own on-call, incident response, and the operational bar for your team's systems. - Partner cross-functionally with product, design, accounting, and marketing to identify the highest-leverage work and ship it. - Treat ownership seriously. Your team's systems handle payments, billing, and subscription state for millions of users. You take reliability, correctness, and incident response personally. - Grow your engineers. You'll manage people at different career stages and help each one develop, whether that's getting someone to senior or helping a more experienced engineer take on larger technical ownership. - Build for the long term. You make pragmatic tradeoffs between shipping now and investing in the platform, and you can explain those tradeoffs clearly to partners. - Stay technical. You're not managing from a distance. You have informed opinions on system design and you can unblock engineers by jumping into the code. - Make the team better. You care about how the team works, not just what they ship. You'll fix what's slowing people down and build processes that stick. What You'll Bring to the Team: - 5+ years of professional software development experience in backend engineering. - 2+ years of engineering management experience, or demonstrated tech lead experience where you were already doing the job of coaching engineers, driving technical direction, and owning delivery for a team. - Proficiency in at least one of Strava's backend languages (Ruby, Java, Scala, Python, or Go). - Experience with distributed systems and production infrastructure (MySQL, Redis, Kafka, Kubernetes, or similar). - Experience with, or genuine interest in, payments, billing, or subscription systems. - A track record of helping engineers grow through direct feedback, mentorship, and sponsorship. - We'd love to talk to you about the future of Strava’s core technologies and your role in developing them For more information of benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.   WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: India Job Title: Accounting Manager Location: Remote (LATAM or INDIA) Employment Type: Full-Time Job Summary: We are looking for an experienced and client-focused Accounting Manager to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth. Key Responsibilities: Client Relationship Management Build and maintain long-term relationships with clients through consistent communication and support. Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution. Ensure client satisfaction by delivering timely and effective solutions. Sales and Financial Oversight Oversee the sales process, including contract renewals, invoicing, and billing accuracy. Review and approve account transactions to ensure compliance with company policies and financial standards. Monitor account performance to identify trends and areas for improvement. Team Supervision and Coordination Collaborate with the internal operations team to supervise staff assigned to accounts under your management. Provide guidance and support to ensure team members meet or exceed performance targets. Facilitate communication between clients and internal departments to maintain smooth account operations. Growth and Revenue Generation Identify new sales opportunities within existing accounts to drive revenue growth. Develop strategies for account expansion and retention. Reporting and Analysis Prepare and present regular account performance reports and financial updates to senior management. Analyze account metrics and sales performance, recommending improvements as needed. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Proven experience in account management, client servicing, or financial oversight. Strong leadership and interpersonal skills. Excellent communication, conflict resolution, and problem-solving abilities. High attention to detail and accuracy in financial processes. Proficiency in accounting software and Microsoft Office tools. Join Us: Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Reports to: Head of Content Operations Location: Hong Kong Travel: International travel to the EU, Japan or the US Time Zones: Will collaborate across time zones with clearly defined overlap windows. We're looking for a Senior Program Manager, Retail Demo Content to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of content strategy, production planning, and retail execution — turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time. You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy. What You’ll Do Own the retail demo content roadmap — Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations. Translate strategy into execution — Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones. Drive on-time delivery — Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises. Coordinate with Retail Deployment — Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.). Align with Publishing & Marketing — Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions. Build repeatable process — Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort. Report and communicate — Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines. Who You Are 5-8+ years of experience in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries. Proven ability to build and manage roadmaps across multiple stakeholders and moving parts, with a track record of on-time delivery. Strong cross-functional collaborator — comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously. Experience translating ambiguous, high-level direction from leadership into structured, actionable plans. Familiarity with game production pipelines and/or retail merchandising/demo programs is a strong plus. Excellent communication and stakeholder management skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan. Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end. A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus. Nice to Have Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs. Experience in game publishing, live-ops, or content scheduling. Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns. #LI-Remote We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: United Kingdom; Poland; Germany; Romania; Netherlands; Spain Location: Europe (100% Remote) Contract Type: Advisory / Project-Based About Us Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth. Job Summary We are seeking an Agentforce AI Maestro to join our elite European advisory roster under Xenon7's flexible Maestro Model. This strategic, fractional role combines enterprise Salesforce architecture with advanced LLM engineering to lead high-level technical discovery, design agentic workflows, and oversee production deployments for enterprise clients across Europe. Rather than a standard full-time commitment, this role provides high-leverage advisory engagements and project-based execution, with the potential to evolve into a full-time principal position as engagements scale. This is a hands-on technical lead role, not a Salesforce admin position. A. Agentforce Architecture & System Design Solution Architecture: Translate complex enterprise business processes into end-to-end agentic workflows (Intent $\rightarrow$ Agent $\rightarrow$ Context $\rightarrow$ Reasoning $\rightarrow$ Actions $\rightarrow$ Systems $\rightarrow$ Outcome). Core Agent Engineering: Design, configure, and build enterprise agents using Agent Builder, Agentforce Studio, Agent Script / DX, subagent routing, and instructions. Deterministic Logic Integration: Build robust back-end support using Salesforce Flow, Apex, SOQL, APIs, Named Credentials, and OAuth. B. Agentic AI & LLM Engineering Orchestration & Tooling: Implement tool/function calling, structured outputs, multi-step agent workflows, and prompt/context engineering. Architectural Trade-offs: Evaluate and determine when to leverage LLM reasoning versus deterministic Apex/Flow logic to minimize latency and token costs while preventing hallucinations. C. Enterprise Data & System Integration Grounding & RAG: Ground agent reasoning in structured/unstructured enterprise data utilizing Salesforce Data Cloud / Data 360, semantic search, and Knowledge libraries. System Interoperability: Architect REST API callouts, event-driven integrations, and MuleSoft platform pipelines, incorporating Model Context Protocol (MCP) standards. D. Testing, Security & Strategic Advisory Testing & Quality Assurance: Drive automated testing and multi-turn conversation tracing using the Agentforce Testing Center. Security & Guardrails: Design least-privilege agent permissions, FLS/sharing rules, prompt injection protections, and human-in-the-loop escalation paths. Client & Team Leadership: Lead technical discovery with European enterprise stakeholders and guide cross-functional engineering teams. Requirements Experience: 5+ years of hands-on Salesforce engineering and architecture experience. Agentforce Track Record: At least 2 meaningful production or advanced pre-production Agentforce implementations. Location: Based in Europe with strong alignment with European enterprise hours. Core Tech Stack: Deep proficiency in Salesforce Agentforce (Studio/DX), Apex, Flow, Data Cloud, REST APIs, Git, and CI/CD pipelines. AI Competency: Clear understanding of LLM architectures, context window management, function calling, and evaluation frameworks. Preferred Certifications & Qualifications Salesforce Certified Agentforce Specialist or Salesforce Architect Certifications. Hands-on experience with MuleSoft, Python, TypeScript, LangGraph/LangChain, or MCP. Exposure to major AI platforms (OpenAI, Anthropic, Gemini, Azure AI, or AWS Bedrock)

Location: United States; Seattle, United States The Company Our client is a modern survey programming company that helps consultants and investors get deep insights faster, so they can make great decisions. Our client is designed for authoring and launching time-critical market research surveys in record speeds so that their clients can quickly build N and have results sooner. Our client's solution provides consultants and investors with access to quantitative survey insights on a daily basis. Their clients leverage their custom-built platform and survey engineering team to launch surveys, and gather insights, faster than their competition. Our client's leadership team comes from the consulting and investment worlds, bringing a strong understanding of the challenges that come with conducting primary research on short timelines. This understanding informs the continued evolution of our client's solution to this day, an understanding that their team is ready and able to run through walls to help clients accomplish their goals. Our client's team is proud to be fully remote since their founding in 2016, with survey directors placed in over 40 cities worldwide. The Role As a Survey Director, you will play a pivotal role in driving our client's survey programming projects to success. This is a dynamic role that blends individual contribution, project management, client engagement, and account management. You will be at the forefront of ensuring that clients receive the highest quality survey programming services, from initial design to final data analysis. The Responsibilities Individual Contribution : Leverage your Python programming skills to contribute directly to survey programming and data analysis tasks, ensuring accuracy and efficiency in every project. Project Management : Manage 3-5 simultaneous projects in a fast-paced environment, coordinating with external vendors to deliver respondents for surveys. Ensure timely and precise delivery of survey results, meeting or exceeding client expectations. Client Engagement : Pre-launch: Guide clients on the optimal structure for their survey projects, helping them align survey design with their research objectives. Launch: Work closely with clients during live survey creation, overseeing questionnaire development and key survey elements. Lead the quality assurance process to ensure all logic, conditionality, and programming elements are correctly implemented and functional. Analytics: Analyze survey data and provide clients with actionable insights, helping them draw meaningful conclusions from their research. Account Management : Build and maintain strong relationships with clients, providing hands-on support for urgent changes or updates as needed. Develop and maintain client accounts, ensuring satisfaction and fostering ongoing partnerships. Product Management : Identify and flag patterns, optimize processes, and localize products based on client feedback and needs. Contribute to the continuous improvement of our client’s services. Client Guidance : Offer expert advisory on survey design and content, helping clients achieve their research goals effectively and efficiently. Special Projects : Engage in special projects or other tasks as required, contributing to innovation and the continuous enhancement of our client’s offerings. Requirements Bachelor’s degree in any field, preferably in engineering, information technology, business, economics, or international relations. Master's degree would be an advantage. Understanding and/or experience with Python and/or JavaScript programming. Proven client-facing experience with a customer-centric approach, strong teamwork skills, a sense of urgency, and a commitment to going above and beyond for clients. Business acumen in private markets, including knowledge of private equity, due diligence processes, and the role of primary research in these areas. Benefits Innovation at Speed : Be a part of a company that is setting new benchmarks in survey programming, working with cutting-edge technology and high-profile clients. Global Impact : Work with some of the most prestigious consulting firms and private equity clients across the globe. Growth Opportunities : Have the chance to expand your skills, manage complex projects, and contribute to the strategic growth of the company. Collaborative Environment : Join a team that values collaboration, innovation, and client satisfaction above all. If you are a motivated, client-focused professional with a passion for delivering top-tier survey programming services, we encourage you to apply. Join our client and help them continue to redefine the industry standard.

Location: Lagos, Nigeria We are looking for a Product Manager to lead the development and optimization of collections products, systems, and customer engagement strategies across the loan lifecycle. Key Responsibilities - Own the product strategy, roadmap, and delivery for collections solutions. - Improve collection, recovery, cure, and agent productivity metrics. - Develop collection workflows, customer contact strategies, and agent tools. - Manage integrations between collection CRM, telephony systems/dialers, loan management platforms, payment systems, and data platforms. - Collaborate with Collections, Risk, Operations, Analytics, Engineering, and Compliance teams. - Define product requirements, user journeys, processes, and success metrics. - Lead testing, implementation, rollout, and continuous product improvement. - Ensure compliance with internal policies, regulatory requirements, and responsible-collection practices. Requirements - 3+ years of product management experience, preferably in fintech, lending, banking, or collections. - Strong understanding of the loan collections lifecycle and delinquency management. - Experience with collection CRM platforms, telephony systems/dialers, and integrating both solutions. - Understanding of APIs, data flows, system integrations, and Agile product development. - Strong analytical, communication, problem-solving, and stakeholder-management skills. - Ability to translate business and operational needs into clear product requirements. Nice to Have - Experience working with secured lending products. - Experience in digital lending, consumer finance, or microfinance. - Knowledge of omnichannel collections, including voice, SMS, WhatsApp, email, and push notifications. - Experience with SQL, decisioning platforms, workflow automation, or speech analytics. Key Success Metrics - Improved cure, recovery, and kept-promise rates. - Reduced roll rates and collection costs. - Increased contact, conversion, and agent productivity rates. - Reliable performance of CRM, telephony, and system integrations. - Successful delivery of the collections product roadmap. Benefits Competitive salary aligned with the fintech market Exposure to senior leadership and cross-functional teams Clear growth path into senior roles within 12–18 months Opportunity to work on products impacting thousands of users Collaborative, high-performance team environment

Location: Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar The Public Relations Representative will support the Gas Business through media monitoring, media coordination, content development, and executive communications. The role requires a strong understanding of media channels and the ability to identify and communicate important information related to the Gas Business. The successful candidate will also develop high-level speeches, executive messages, media content, and communication materials and support the creation and editing of video and visual content. Key Responsibilities. Monitor local, regional, and international media channels and identify important information, news, trends, and developments related to the Gas Business. Analyze media coverage related to the Gas Business and highlight key opportunities, risks, and reputational issues for management. Develop and maintain direct communication channels with the Upstream and Corporate Media departments. Identify opportunities to publish Gas Business-related content through domestic and international media channels. Develop high-level speeches, executive talking points, key messages, statements, and briefing materials for senior leadership. Write high-quality media content, articles, press releases, announcements, and other corporate communication materials related to the Gas Business. Convert complex technical and business information into clear, engaging, and impactful content suitable for executive and external audiences. Develop, edit, and support the production of videos, presentations, graphics, and other multimedia content related to the Gas Business. Coordinate with internal stakeholders to identify Gas Business projects, achievements, initiatives, and success stories suitable for media exposure. Ensure all media and communication content is accurate, professionally written, aligned with corporate messaging, and suitable for domestic and international audiences. Requirements Bachelor's degree in Communications, Public Relations, Journalism, Media, Business Administration, Management , or a related field. Relevant experience in Public Relations, Media, Corporate Communications, Journalism, or Content Development . Strong experience in professional writing and executive speech development . Excellent English writing, editing, and communication skills. Strong understanding of media channels and media communication. Experience in video editing, graphic design, or multimedia content creation is preferred. Experience in the Oil & Gas, Energy, or Gas Business is highly desirable.

Location: Dammam, Saudi Arabia The Enterprise Computing & Cloud Architect is responsible for defining and governing the enterprise architecture for computing and infrastructure platforms across on-premises environments, private cloud, public cloud, and High-Performance Computing (HPC) and AI infrastructure. Key Responsibilities Own and maintain the enterprise architecture for computing platforms across on-premises, private cloud, public cloud, HPC, and AI environments. Define enterprise target architectures, reference architectures, technology standards, principles, and design patterns for computing and cloud platforms. Develop and maintain strategic technology roadmaps aligned with business objectives, enterprise architecture strategy, and emerging technology trends. Provide architecture leadership and assurance for major programs, transformation initiatives, and complex technology solutions. Evaluate and recommend infrastructure, cloud, computing, virtualization, containerization, HPC, and AI technologies based on enterprise requirements. Establish architectural principles and standards covering scalability, availability, performance, security, resilience, interoperability, and cost optimization. Ensure alignment between solution architectures and the enterprise architecture, technology standards, and strategic direction. Lead architecture reviews and provide technical governance throughout the solution lifecycle. Assess current-state environments and develop transition architectures and migration strategies toward the target state. Define cloud adoption, hybrid cloud, workload placement, and infrastructure modernization strategies. Collaborate with cybersecurity, data, applications, networking, operations, and other architecture domains to ensure integrated enterprise solutions. Provide architectural guidance for high-performance and AI computing platforms, including compute capacity, acceleration technologies, scalability, and integration requirements. Assess technology risks, technical debt, architectural dependencies, and opportunities for modernization. Required Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related discipline. Master’s degree in a relevant field is preferred. 10+ years of experience in technology, infrastructure, cloud, or enterprise architecture , with significant experience in large-scale enterprise environments. Demonstrated experience designing and governing complex computing and infrastructure platforms. Strong experience across on-premises infrastructure and public/private cloud environments. Experience with HPC and/or AI infrastructure architecture is highly desirable. Strong understanding of cloud architecture, virtualization, containers, compute platforms, storage, networking, and infrastructure automation. Experience developing enterprise architecture standards, reference architectures, technology roadmaps, and governance frameworks. Proven experience providing architectural assurance for major programs and complex technology implementations. Strong understanding of security, resilience, availability, scalability, performance, and infrastructure cost optimization principles. Excellent stakeholder management, communication, analytical, and problem-solving skills. Preferred Certifications Relevant architecture, cloud, or technology certifications such as: TOGAF or equivalent enterprise architecture certification. AWS, Microsoft Azure, or Google Cloud architecture certifications. Relevant VMware, Kubernetes, HPC, AI infrastructure, or other specialist technology certifications. Key Competencies Enterprise & Technology Architecture Cloud & Hybrid Cloud Architecture Computing & Infrastructure Architecture HPC & AI Infrastructure Architecture Governance & Assurance Technology Strategy & Roadmapping Solution Evaluation & Design Technology Risk Management Stakeholder & Vendor Management Strategic Thinking and Innovation

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW The Staff Web Developer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering. This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building. You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth.   WHAT YOU'LL DO - Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability. - Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads. - Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity. - Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does. - Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering. - Partner with Security and Infrastructure to harden the platform without slowing developer experience. - Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance.   WHAT YOU HAVE - 8+ years of Web Development experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity. - Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone. - Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows. - Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics. - Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems. - Experience integrating AI/ML capabilities into production web experiences or content workflows. - Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice. Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team.   COMPENSATION $220,000-260,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JC2   Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Staff Web Engineer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering. This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building. You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth. WHAT YOU'LL DO - Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability. - Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads. - Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity. - Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does. - Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering. - Partner with Security and Infrastructure to harden the platform without slowing developer experience. - Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance. WHAT YOU HAVE - 8+ years of Web Engineering experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity. - Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone. - Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows. - Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics. - Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems. - Experience integrating AI/ML capabilities into production web experiences or content workflows. - Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice. Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team. COMPENSATION $220,000-260,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JC2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Canada; United States Tasks summary: Architecture Concept & Requirements • Translate mission‑level requirements into C&DH functional and non‑functional specifications. • Produce System Requirements, Interface Control (ICDs), and Description documents. • Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. • Collaborate with cyber-security to embed resilience and security by design, ECU. Design & Development • Lead detailed design of on‑board processors, data‑buses (SpaceWire, MIL‑1553, CAN, Ethernet), memory subsystems, and I/O interfaces. • Support software architecture: command sequencing, telemetry packetization, health‑monitoring, services, fault‑detection‑isolation‑recovery (FDIR). • Support Satellite Reference Database development and validation Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Work with FSW teams to define RTOS, APIs, task scheduling, real‑time operating system configuration, services usage. • Define uplink command formatting, downlink telemetry packet structures, and ground‑segment data‑handling interfaces (mission‑control servers, data‑archiving pipelines). • Coordinate with the TT&C/PDT engineering and Ground Segment ICDs to ensure end‑to‑end data integrity. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft level C&DH tests. • Execute functional tests, bus‑protocol compliance, SIL and HIL campaigns. • Manage anomaly investigations, root‑cause analysis, and corrective‑action implementation. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder Configuration, Documentation & Standards Management • Author and maintain C&DH standards (bus protocols, data‑format conventions, redundancy policies). • Ensure all artefacts, analysis and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support • Support launch‑pre‑launch and early‑orbit checkout, validate satellite functions, HK and nominal operation • Support and analyse on‑orbit telemetry, update filter parameters as needed. • Support SOOH development and associated operator trainings Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of C&DH engineering experience on LEO/MEO/GEO platforms. • Deep knowledge of spacecraft data-bus standards: SpaceWire, MIL-1553, CAN-A, Ethernet, CCSDS packet telemetry/command and PUS services. • Knowledge in processor, FPGA, firmware and embedded • Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: United States (Remote) Workplace: Remote SUMMARY We are seeking a Staff Software Engineer to join our Traffic team https://temporalio.notion.site/Join-the-Traffic-Team-at-Temporal-2e98fc56773880f3b8f5f5d35f23d82a, where you will play a key role in driving the technical strategy, execution, and leadership of projects across traffic management, network optimization, and cloud orchestration. This is an exciting opportunity to significantly impact the scalability, reliability, and operational excellence of Temporal’s networking infrastructure, while also mentoring and guiding the team. WHAT YOU'LL DO Invent - Lead the design and development of systems that optimize network traffic and scale for global expansion. - Drive architectural decisions for high-impact projects, ensuring scalability and reliability. - Co-author long-term technical roadmaps that set the vision for network scalability, performance, and engineering velocity. - Set the standard for a culture of engineering and operational excellence. Own - Build and nurture effective partnerships across engineering, product, and security teams to align on network infrastructure goals. - Lead and conduct design reviews for critical projects with a focus on system-level tradeoffs and network scalability. - Drive the design and implementation of “secure by default” network systems in collaboration with security teams. - Act as a key stakeholder by engaging with customers and internal teams to understand business requirements and deliver innovative solutions. Learn - Deeply understand how to leverage Temporal’s software to build and scale networking infrastructure. - Gather insights into customer needs and incorporate them into technical decision-making for traffic management and networking strategies. - Stay at the forefront of technology advancements in traffic management, networking, and cloud orchestration. Collaborate - Mentor and guide engineers, sharing best practices and design principles for building reliable and scalable networking systems. - Drive alignment across teams, ensuring roadmaps are cohesive and deliverables are on track. - Foster a collaborative and growth-oriented environment, helping others improve while continuing to expand your own expertise. WHAT YOU'LL BRING - Proven experience leading complex engineering efforts focused on network traffic management, network optimization, and cloud orchestration. - Exceptional collaboration and communication skills, with a demonstrated ability to align stakeholders and lead cross-functional teams. - A track record of contributing to long-term technical roadmaps and making thoughtful system-level tradeoffs. - At least 8+ years of coding experience in languages like Go, Java, or similar, with strong expertise in writing concurrent and distributed code. - Extensive experience designing and building distributed systems, leveraging concurrency primitives, and optimizing network performance. - Deep expertise in traffic and networking systems, with familiarity across adjacent infrastructure domains. - Hands-on experience with cloud providers such as AWS, GCP, or Azure, and the ability to optimize cost, performance, and scalability. - Operational experience with Envoy and xDS configuration. Bonus for custom controller expertise and controller migration familiarity. - A strong sense of ownership and the ability to balance short-term priorities with long-term strategic goals.. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Francisco Workplace: Hybrid About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. ABOUT THE ROLE We're hiring someone to lead Employee Programs based in our San Francisco office. You'll own new hire onboarding end to end, designing and running programs that get people productive fast and fluent in how we work. You'll design and confidently facilitate the in-person programming that makes this happen, in our SF office and for our distributed teams, and build lightweight tools to track whether it's actually working. You'll partner with leadership and cross-functional teams to build training that supports competencies that scale as the company grows. RESPONSIBILTIES - Own end-to-end design of new hire onboarding, including in-person programming in our SF office (e.g. culture and communication) and support individual team onsites (twice annually per team) - Build structured onboarding curriculum covering role ramp-up, cross-functional context, roadmap understanding, and how decisions get made - Measure onboarding effectiveness (time to productivity, ramp feedback, manager input) and iterate each cohort - Collaborate with our operations team to contribute content and programming for company-wide offsites - Design and facilitate a new manager training program covering core management skills and how management works here specifically - Own personal growth and upskilling programs for employees who need targeted skill development: identify gaps, build or source training, track progress - Partner with managers and leadership to spot where upskilling closes a real performance or capability gap - Confidently facilitate large-group sessions, comfortable running a room for onboarding cohorts, manager training, or team onsites, not just designing the content - Use AI-forward, no-code tools to build lightweight internal tools that track ramp progress and distribute onboarding content automatically, reducing manual, one-off work REQUIREMENTS - Have 5+ years in internal events, employee experience, learning & development or People programs at a high growth startup - Are an exceptional communicator, both written and verbal - Confident public speaker and experienced facilitator: can run sessions for large or mixed-seniority groups and hold a room - Experience building new manager or leadership training programs - Have strong operational instincts and excellent project management skills - Care deeply about creating memorable employee experiences - Think in systems and continuously improve programs based on feedback - This is an in-person role, alongside building community Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Mimir Query, Databases This is a remote position. We are looking for candidates in the USA time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics , Grafana Enterprise Logs , and Grafana Enterprise Traces . They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure). As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Mimir Squad The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the Mimir OSS project , and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly. A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems. What will you be doing: Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must. Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way Experience with developing software that runs in the Cloud or experience with systems engineering Experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Comfortable with microservices architecture and distributed systems Experience and comfort developing with LLMs like Claude and Codex on your day to day Bonus Points For: Experience working with Kubernetes Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Familiarity with the concept of infrastructure as code Compensation & Rewards: In the United States, the Base compensation range for this role is USD 189,374 - USD 227,249 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Mimir Query, Databases This is a remote position. We are looking for candidates in Canadian time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics , Grafana Enterprise Logs , and Grafana Enterprise Traces . They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure). As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Mimir Squad The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the Mimir OSS project , and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly. A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems. What will you be doing: Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must. Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way Experience with developing software that runs in the Cloud or experience with systems engineering Experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Comfortable with microservices architecture and distributed systems Experience and comfort developing with LLMs like Claude and Codex on your day to day Bonus Points For: Experience working with Kubernetes Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Familiarity with the concept of infrastructure as code Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 192,891 - CAD 231,469 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .