Location: Lagos, Nigeria
We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.
Key Responsibilities
Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows).
Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT.
Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements.
Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements.
Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption.
Build clear metrics and dashboards for support performance and report regularly to leadership.
Requirements
3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria.
Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre).
Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS).
Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus.
Excellent communication, stakeholder management, and problem-solving skills.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia; Jamnagar, India; Manila, Philippines; Karachi, Pakistan
Saher Flow Solutions is seeking a skilled and dependable Electrical/Mechanical Technician to support fabrication, assembly, testing, maintenance, and troubleshooting activities. The candidate will work with workshop and laboratory equipment, electrical and mechanical systems, CNC parts, and various engineering tools.
Key Responsibilities
Support fabrication and assembly of metallic and non-metallic components.
Assist with CNC machine parts sourcing and manufacturing requirements.
Assemble, test, troubleshoot, and maintain electrical and mechanical systems.
Perform equipment maintenance, testing, and maintain related records.
Operate workshop tools and equipment safely and efficiently.
Support pipe fitting, hydrostatic pressure testing, and equipment servicing.
Coordinate with suppliers and contractors for equipment repair and servicing.
Maintain asset and tool records, including tagging and movement tracking.
Ensure compliance with health, safety, and workshop standards.
Requirements
DAE/Diploma in Electrical, Mechanical, or relevant Engineering field.
Practical experience in fabrication, assembly, and maintenance activities.
Good knowledge of power tools, lathe machines, laser cutters, grinders, and drilling machines.
Knowledge of pipe fitting and hydrostatic pressure testing.
Experience operating engineering workshop equipment.
Ability to troubleshoot electrical and mechanical equipment.
Forklift operation experience is an advantage.
Experience with 3D printers is a plus.
Good teamwork, communication, and multitasking skills.
Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia; Jamnagar, India; Manila, Philippines; Karachi, Pakistan
Location: United States
We are looking for a fractional, client-facing Business Value Consultant to help customers and prospects understand and document the measurable value created by enterprise Salesforce solutions.
This consultant will conduct thoughtful discovery with business and technical stakeholders, identify operational and strategic outcomes, and turn those findings into clear, executive-ready value reports. The role covers Salesforce operations broadly, including data protection, security, audit readiness, compliance, release processes, governance, and overall platform reliability—not solely DevOps.
What You’ll Do
Interview customer stakeholders across IT, Salesforce, security, compliance, operations, and business leadership.
Understand the customer’s initial challenges, current workflows, risks, and business priorities.
Identify and quantify outcomes such as time savings, reduced operational effort, lower risk, stronger compliance readiness, improved data resilience, faster recovery, better governance, and increased Salesforce-team productivity.
Translate technical capabilities and customer usage into credible business-value stories.
Create concise customer value reports, ROI summaries, executive presentations, and inputs for customer success stories.
Partner with customer success, sales, solutions consulting, and marketing teams to support renewals, expansions, executive business reviews, and strategic sales opportunities.
Recommend additional opportunities for customers to realize more value from their Salesforce environment.
Requirements
What We’re Looking For
Experience in value consulting, management consulting, customer success, enterprise SaaS consulting, or business transformation.
Strong familiarity with the Salesforce ecosystem and how Salesforce teams operate.
Working knowledge of Salesforce data backup and recovery, security, audit trails, compliance, governance, and release/change-management practices.
Ability to speak credibly with both technical practitioners and executive stakeholders.
Experience building ROI analyses, value assessments, business cases, customer success stories, or executive reports.
Excellent discovery, interviewing, analysis, writing, and presentation skills.
Strong judgment: you distinguish verified customer outcomes from assumptions and document methodology clearly.
Availability for flexible, project-based customer engagements across North American time zones.
УдалённоUnited States; Availability for flexible, project-based customer engagements across North American time zones
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Chief of Staff you'll be the strategic copilot to Notion's Global Head of Sales. You'll work directly with our Global Head of Sales on the complex problems and decisions that drive our sales engine.
You'll thrive in this role if you enjoy being at the center of global sales strategy. Whether that's preparing for board meetings, facilitating cross-functional alignment, or representing the sales organization with key stakeholders.
We're looking for someone who gets energized by revolutionary sales challenges like balancing self-serve and enterprise motions, transforming our business motions internally and externally with AI, and identifying new market opportunities. If you can seamlessly shift between analyzing business metrics, facilitating executive decision-making, and strong project management execution - this role is for you! We’re looking for someone who is low ego, high motor, excited to roll up their sleeves, and ready to make an impact!
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Serve as the Global Head of Sales’ trusted partner. You'll help prepare for board meetings, facilitate executive decision-making, and represent the sales org with internal & external stakeholders.
- Act as a strategic connector for the Sales organization. You'll use your cross-functional knowledge to identify trends, connect dots for stakeholders, and drive increased alignment between teams. This includes working across GTM teams as well as with close partners in EPD, Finance, People, and Legal.
- Lead cross-functional projects. You'll run cross functional projects and forums to increase alignment for sales. This includes leading our sales organization planning and reporting.
- Identify and drive forward global sales strategy. You’ll run analysis on the Notion business and opportunities to deepen customer deployments. Through this work you’ll identify opportunities and provide recommendations for the sales business as it continues to grow and scale. In some cases you’ll own the execution of the strategy too.
- Drive our rhythm of business. You’ll play a key role in driving the weekly sales Leads meeting, spearheading quarterly Sales Lead offsites, and working closely with the Global Head of Sales on regular communications to the sales org.
SKILLS YOU'LL NEED TO BRING:
- 8+ years experience in senior sales or sales adjacent leadership roles
- You have previously worked with, advised, and influenced senior executives
- You seamlessly swap back and forth between strategic thinking and operational details
- You’re extremely organized and strong in project management - experience leading initiatives from inception through execution
- You dive deep into projects individually as well as know when to delegate and empower teammates
- You’re a pace setter, you have previous success operating in fast paced B2B SaaS environments
- You’re strong and comfortable with both written and verbal communications, a super power is making complex topics sound simple
- You’re a self starter, you don’t ask for permission - you make it happen
- You’re a problem solver who leverages first principles thinking and focuses on what’s best for Notion and our customers
- You’ve started to adopt AI to help you spend more time on the work that matters
NICE TO HAVES:
- Background in management consulting, strategy, or operations
- Experience working in GTM or directly reporting to the C-suite
- Experience driving initiatives that serve both PLG and Enterprise Sales motions
- Familiar with using Notion as a product
- AI power user
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $230,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Tax team sits within Finance & Accounting and is responsible for the company's tax position as we grow quickly in the US and internationally. New entities and jurisdictions, intercompany arrangements, financing, acquired businesses, and large commercial and compute agreements all carry US international tax consequences, and those consequences are getting larger and more complex as the company scales. We are looking for an International Tax Director to join our Tax planning, M&A, and Policy team. Your core subject matter is the US international provisions, including subpart F, NCTI, FDDEI, BEAT, and the foreign tax credit, along with the subchapter C rules that govern how we form, fund, and structure entities.
This is a hands-on technical role. You will write the memos behind your recommendations, review the models that support them, and see your projects through to implementation, often in areas where the facts are new to the company or the law has recently changed and guidance is still developing. Our M&A tax colleagues lead diligence and deal structure on transactions, and once a deal closes you will help work out how the acquired business fits into our international structure. You will also work closely with the colleagues who own the tax provision, compliance, and transfer pricing, and with Legal, Treasury, and Accounting. If you enjoy carrying hard technical questions through to implementation as part of a small team, we would like to hear from you.
Key responsibilities
Lead and support US international tax planning projects from initial analysis through implementation, and contribute to how the planning group identifies and prioritizes its work
Analyze the US international tax consequences of business initiatives, including new entities and jurisdictions, intercompany arrangements, funding and repatriation, and cross-border commercial and compute agreements, and recommend how to structure them
Perform and review technical analysis under subpart F, NCTI, BEAT, and the foreign tax credit rules, including expense allocation and apportionment and the interaction among these provisions
Apply subchapter C to entity formations, contributions, distributions, liquidations, and internal reorganizations, including earnings and profits and stock basis analysis
Define the assumptions and scenarios for models that quantify the cash tax and effective tax rate impact of planning alternatives, acquired structures, and legislative and regulatory changes; review those models for technical accuracy and provide input on them; and be accountable for the conclusions drawn from them
Support the M&A tax team after closing by developing the step plans that integrate acquired entities into Anthropic's structure, reviewing the modeling of the alternatives, and leading follow-on planning for the combined structure
Draft technical memoranda and maintain documentation that would support each planning position on examination, and work with the provision team on ASC 740 treatment, including uncertain tax positions
Partner with tax compliance and transfer pricing so that your projects are reflected accurately in intercompany pricing, the provision, and the US international filings (Forms 5471, 8858, 8991, 8992, 1118, and related), and review the international portions of the US return as a subject matter expertise
Scope, budget, and manage work performed by outside advisors on your projects, and review their deliverables
Track US legislative and regulatory developments and OECD developments in your areas, assess their impact on our position, and share the analysis with the planning group and Finance leadership
Work with the tax advisory team, Legal, Accounting, and Treasury to make sure approved planning and integration steps are implemented as designed, including intercompany agreements
Support responses to IRS and other tax authority inquiries relating to positions you have worked on
Minimum qualifications
Have deep technical knowledge of the US international tax provisions, including subpart F, NCTI, BEAT, and the foreign tax credit rules, and have applied them in a planning context rather than in compliance alone
Have working knowledge of subchapter C as it applies to multinational groups, including earnings and profits, stock basis, distributions, and internal reorganizations
Have led tax planning projects end to end, including scoping, technical analysis, modeling, documentation, and implementation
Understand how planning positions flow into transfer pricing, the ASC 740 provision, and the US international compliance forms
Can research a technical question in the Code, regulations, and administrative guidance and write a clear, well supported memorandum
Can review a tax model built by someone else, identify where the technical assumptions or mechanics are wrong, and explain what needs to change
Have managed outside advisors, including scoping work, managing budgets, and reviewing their output
Can run several projects at once with different internal owners and keep each of them moving
Can reach a defensible recommendation when the facts are incomplete or the guidance is unsettled, and can explain the remaining uncertainty
Communicate technical tax conclusions clearly to people who are not tax specialists, and work well with colleagues in Legal, Accounting, and Treasury
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
CPA, JD, or LLM in taxation
15+ years of extensive US international tax experience, for example a combination of public accounting or law firm practice and an in-house role at a multinational technology company
Experience with post-acquisition integration planning, including step plans and modeling for bringing acquired entities into an existing international structure
Direct experience with transfer pricing, Pillar Two, or the FDDEI deduction and how they interact with the US international provisions
Familiarity with the tax rules of the non-US jurisdictions where a US technology company typically operates
Have working knowledge of partnership tax as it applies to multinational groups, including the formation and funding of joint ventures, allocations and distributions, and how partnership structures interact with the US international provisions
Experience planning around large cross-border commercial arrangements, such as cloud, compute, or licensing agreements, or standing up entities in new jurisdictions
Experience with infrastructure or capital-intensive investments, such as data centers, energy, or similar assets, including joint venture and financing structures
Experience supporting an IRS examination of international positions
Experience at a company that scaled significantly, or built out its international structure, during your tenure
Have built or reviewed US international tax models yourself, which tends to make review faster and more precise
Have used Claude or similar tools in tax research, modeling, or documentation, and have views on where they help and where they do not
Have mentored or developed other tax professionals
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute.
WHAT YOU'LL ACHIEVE:
- By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role).
- By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process.
- By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics.
- By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success consistently.
- By end of year 1: Make onboarding and role readiness a repeatable system that measurably improves ramp and raises the bar on enablement quality through tight feedback loops and durable workflows.
SKILLS YOU'LL NEED TO BRING:
- Proven ability to design and run global enablement programs end-to-end (especially onboarding), including live + async modalities across regions and time zones.
- Strong program leadership and operating cadence: clear roadmaps, decision-making, stakeholder alignment, and measurement that drives iteration (not just reporting).
- Experience building scalable enablement systems (resource governance, intake processes, comms rhythms) that sellers actually use.
- AI-fluent approach to enablement: using AI and automation to improve quality, speed, and consistency of seller execution (and instrumenting adoption/impact).
- People leadership experience managing and developing a small team; sets high standards and builds a calm, high-ownership operating rhythm.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $220,000 - 275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a SEC Reporting Specialist to join a fast-paced, rapid-growth environment on the Fund Finance Central Services Audit team. This role is an integral part of our team and is responsible for the oversight of all SEC reporting requirements and financial disclosures. This position will play a pivotal role in maintaining and enhancing our financial reporting controls and will work closely with the Fund Finance team, external senior leadership and other cross-functional stakeholders.
Responsibilities
Lead the preparation and review of all SEC filings, including Forms 10-K, 10-Q, 8-K, and other public disclosures for various clients.
Oversee the preparation and review of consolidated financial statements, footnotes, Management’s Discussion and Analysis, and related supporting schedules.
Partner with external senior leadership and other cross-functional stakeholders to coordinate disclosure input and accuracy.
Administer financial reporting controls and partner with process owners and internal stakeholders to support a strong Sarbanes-Oxley compliance framework.
Partner with external big 4 audit teams to ensure accurate and timely financial reporting, as well as answering open items.
Manage and oversee the client’s consolidation process.
Evaluate and improve internal controls continuously to ensure the highest level of financial integrity and transparency.
Qualifications
Bachelor’s degree in accounting, finance, or related field is required; CPA or MBA is preferred
5+ years of experience in SEC reporting, financial reporting, or a related field
Strong knowledge of US GAAP, SEC regulations, and Sarbanes-Oxley compliance
Experience with public disclosures and financial consolidations
Proven ability to work with cross-functional teams and senior leadership
Strong written and verbal communication skills
Detail-oriented with strong organizational and project management skills
Able to work in a fast-paced environment and meet tight deadlines
Proficiency in Microsoft Office Suite and advanced Excel skills
Experience with big 4 audit firms or DFIN ActiveDisclosure is a plus
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We are looking for an experienced attorney to join our Commercial Counsel team. This senior role will help build and support Notion’s rapidly evolving Enterprise customer sales motions, bringing deep expertise in negotiating complex AI SaaS agreements with enterprise customers, as well as acting as an advisor and coach to our account teams and cross functional partners. Notion is scaling rapidly, and we need people who work well as a tight-knit team with a passion for driving revenue deals to conclusion. If you enjoy using your deep industry and technology transaction expertise to support revenue generating functions, this role is for you.
Our Commercial Legal team sits at the center of Notion’s growth. We simplify how customers contract with us, take clear and unambiguous positions on AI, privacy, and security, and drive revenue deals to a fast, predictable close. That means exercising real judgment and finding creative, pragmatic paths forward through complex customer requests and requirements.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Have broad responsibility for negotiating SaaS AI agreements and providing practical day-to-day commercial legal support - primarily in the Americas region - for the sales, marketing, channels, and customer success teams with a focus on supporting the Enterprise segment
- Collaborate with Product Legal team on product and operational items that impact customer agreements and go-to-market initiatives
- Draft and negotiate complex agreements regarding privacy, security, and AI regulatory matters
- Identify and independently pursue process improvements for buy-side supporting motions
- Develop and revise contract templates and playbooks as necessary, based on changes in our product offerings, organization, and law
SKILLS YOU'LL NEED TO BRING:
- Admitted to the California State Bar, New York State Bar, or Registered In-House Counsel in good standing
- 10+ years of combined experience practicing as a commercial attorney within a law firm or software technology company
- 2+ years in-house experience at a SaaS and/or AI technology company
- Privacy and artificial intelligence subject matter expertise, including privacy regulations (GDPR, e-Privacy Directive, CCPA, etc.) and AI regulations (EU AI Act) with the ability to incorporate evolving requirements into the customer facing agreements
- Experience driving commercial transactions, SaaS, and enterprise B2B transactions
- Strong negotiation skills, including ability to explain nuanced legal concepts to internal and external parties and tailor approach to the audience
- Excellent drafting, written and verbal communication skills and ability to adapt legal requirements in balanced, creative and pragmatic ways to facilitate communication at all levels of the organization
- Ability to directly interact and build meaningful relationships and trust with internal and external clients and leaders
- Demonstrated curiosity about AI and a willingness to adopt AI tools to work smarter, move faster, and deliver better results. Developing your personal AI fluency is required for this role
- Resilience, resourcefulness, and the ability to make recommendations and decisions with imperfect facts
- Independent and strategic thought combined with excellent team player qualities and a willingness to take on additional responsibilities
NICE TO HAVES:
- Certified Information Privacy Professional or equivalent
- Prior experience with a fast growing technology company
- Experience supporting channel and reseller partnerships
- Experience supporting customers in the financial services industry
- Familiarity using Notion
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $280,000-340,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York City
Workplace: OnSite
ABOUT PINECONE:
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
ABOUT THE ROLE/TEAM:
As a Technical PMM, you will help developers, software engineers, and machine learning scientists understand how Pinecone enables knowledgeable AI applications. You will accomplish this through messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will work closely with Product, Sales, Developer Relations, and Marketing teams to ensure our customers understand the value of our platform.
RESPONSIBILITIES:
- Product Launches & GTM Strategy:
- Develop launch plans for product releases, align with product teams, and manage GTM execution.
- Lead core launch teams with cross-functional members (documentation , communications, developer relations, product, growth marketing, etc).
- Measure customer impact and adoption post-launch, iterating on strategies as needed.
- Positioning & Messaging:
- Craft compelling, technically accurate messaging for AI-powered search and retrieval solutions.
- Build product narratives for enterprise and developer audiences that differentiate Pinecone from competitors.
- Develop and maintain positioning for new product capabilities
- Customer & Market Insights:
- Partner with customers to develop case studies, gathering business impact metrics and architectural insights.
- Engage in customer interviews and research to refine messaging and identify key value drivers.
- Content Development & Enablement:
- Develop internal and external enablement materials, including sales training, pitch decks, and GTM enablement sessions.
- Collaborate with marketing to create social posts, blogs, and technical content.
REQUIREMENTS:
- 7+ years of experience in product marketing, ideally at a developer-focused or AI/ML infrastructure company.
- Strong technical acumen with hands-on experience in AI, ML, vector search, cloud computing, or databases.
- Proven track record in launching technical products and driving adoption in enterprise and developer communities.
- Partner with enterprise sales to build sales enablement and help navigate the deal.
- Ability to translate complex technical concepts into clear, compelling messaging for different audiences.
- AI-native workflow from content creation to automating away process
- Experience working cross-functionally with Product, Engineering, Developer Relations, and Sales teams.
- Excellent written and verbal communication skills.
BONUS POINTS:
- Experience in developer marketing or working directly with AI/ML practitioners.
- Familiarity with vector databases, retrieval-augmented generation (RAG), or search technologies.
- Knowledge of cloud infrastructure and AI model deployment.
PERKS & BENEFITS:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: EMEA or NA
Remote - EMEA or North America
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you…
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
We’re now looking for a driven, charismatic, and commercially minded Ads & Promo Sales Specialist (SMB) to join our team in Israel. In this role, you’ll own the end-to-end sales journey for Small and Medium Businesses, acting as a trusted partner who combines strong sales execution with media understanding and analytical thinking. This is a high-impact role with real ownership, visibility, and opportunity to shape how merchants grow on Wolt.
What you’ll be doing
In this role, you’ll manage the full SMB sales cycle while working closely with local sales and account management teams to scale Wolt’s Ads and Promotions offering.
Day-to-day in this role you’ll:
Own the full sales cycle with SMB merchants, including prospecting, meetings, proposals, negotiation, and closing
Lead sales conversations with business owners and key decision-makers, building long-term partnerships
Create tailored advertising and promotion solutions based on merchant goals and performance data
Analyze campaign results and translate insights into clear, actionable recommendations for merchants
Collaborate closely with local sales and account management teams, sharing insights and best practices
Act as a knowledge partner by supporting, training, and motivating Account Managers to sell Ads and Promotions effectively
Our humble expectations*
3+ years of experience in a sales role, ideally within media, e-commerce, or trade marketing
Proven experience working with SMBs and managing full-cycle sales processes
Strong commercial and analytical mindset, with the ability to use data to drive decisions
Experience working with CRM tools (e.g. Salesforce, HubSpot, Monday)
Excellent communication skills in both Hebrew and English, with confidence engaging senior stakeholders
What we offer
A high-impact sales role at the intersection of media, retail, and technology
Real ownership over your pipeline, results, and merchant relationships
The opportunity to work with diverse local businesses and directly influence their growth
A collaborative, fast-paced environment with strong cross-team partnership
Continuous learning and professional development within one of Wolt’s fastest-growing domains[
Next steps*
If this role sounds like a good fit for you, we’d love to hear from you. Apply through our careers page, and our Talent Acquisition team will review applications on a rolling basis.
The hiring process typically includes an initial recruiter conversation, followed by interviews with the hiring team and a practical or business-focused exercise.
Wolt Ads are trusted by over 180,000 brands and merchants worldwide. Over 80% run ongoing campaigns and continue to return.
You are invited to visit link below and watch the short video to learn more about Wolt Ads.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote or Mississauga
Workplace: hybrid
About the Role:
As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production.
You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence.
This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions.
You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.
Key Responsibilities:
Production Engineering
Support the operation of critical services owned by the SRE team.
Assist in monitoring service health, availability, and performance.
Participate in incident response activities under mentorship.
Learn on-call practices and production operations.
Assist with deployment validation and operational readiness activities.
Reliability Engineering & Observability
Support implementation of monitoring, alerting, dashboards, and observability improvements.
Learn how logs, metrics, traces, and events are used to diagnose production environments.
Help identify monitoring gaps and areas for improved visibility.
Participate in post incident reviews and reliability improvement initiatives.
Develop foundational understanding of SLIs, SLOs, and Error Budgets.
Automation & AI Operations
Develop scripts and automation to eliminate repetitive operational work.
Contribute to internally developed AI powered operational tools.
Learn how AI can accelerate troubleshooting and root cause analysis.
Support development of AI assisted runbooks and operational workflows.
Help identify opportunities to reduce toil through software engineering and automation.
Engineering Enablement
Partner with development teams to better understand production systems.
Assist teams in adopting reliability and observability best practices.
Support operational readiness reviews.
Learn how reliability influences software design and architecture decisions.
Required Skills and Qualifications:
0-2 years of experience through employment, internship, or co-op programs.
Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
Basic programming or scripting experience.
Strong problem solving skills.
Curiosity and desire to learn complex systems.
Effective communication and teamwork skills.
Preferred Qualifications:
Exposure to Azure cloud services.
Exposure to Kubernetes or containerized applications.
Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK.
Interest in AI, automation, and distributed systems.
Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $70,000 -$80,000 and fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Toronto, Canada
Workplace: onsite
Role type: Full-time
Location: Toronto, Ontario - onsite
Salary: $70,000 to $80,000
About Global University Systems
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About OIHI
The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation.
Summary of the Role
The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college.
Key Responsibilities
Academic Operations & Efficiency
Oversee the day-to-day academic operations and delivery of OIHI programs.
Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads.
Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements.
Monitor academic operations, identify issues and inefficiencies, and implement practical solutions.
Manage Program Leads and ensure consistent and effective program delivery.
Coordinate with Scheduling and other departments to support effective faculty and course scheduling.
Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required.
Teach or provide instructional coverage when required to support continuity of program delivery.
Faculty Management
Provide day-to-day supervision and support to Program Leads and faculty.
Support faculty recruitment, interviewing, onboarding, orientation, and scheduling.
Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations.
Provide coaching, feedback, and performance support as required.
Coordinate faculty coverage and address faculty-related delivery issues.
Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards.
Student Success
Monitor and support interventions related to attendance, academic performance, progression, and retention.
Ensure students receive timely and consistent academic support and communication.
Support academic appeals and other academic processes in accordance with institutional policies.
Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues.
Academic Quality
Monitor the quality and consistency of teaching, assessment, and program delivery.
Conduct or coordinate classroom observations and academic quality reviews.
Review student and faculty feedback and follow up on identified academic concerns.
Support consistent academic practices across programs and identify opportunities for continuous improvement.
Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences.
Compliance
Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews.
Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements.
Monitor academic compliance requirements and address identified gaps in a timely manner.
Maintain organized and audit-ready academic documentation.
Support program reviews and required corrective actions.
Qualifications and Competencies
Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset.
Previous academic management or academic operations experience within an Ontario career college is required.
Demonstrated knowledge of the Ontario career college regulatory and operating environment.
Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities.
Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required.
Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset.
Demonstrated experience managing faculty and supporting multiple programs or student cohorts.
Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits.
Strong operational, organizational, problem-solving, and people-management skills.
Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities.
Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset.
Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications.
Ability to work fully on-site.
Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment.
Working Conditions
Environment: Fully on-site at the OIHI campus; standard office and academic environment.
Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises.
Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits.
Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students.
What We Offer
Competitive Compensation
Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance.
100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you.
Competitive paid time off: 15 days vacation.
Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice.
Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group.
High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us.
Collaborative leadership: A leadership team committed to innovation in allied health education.
Career Growth: Professional development opportunities within a growing national education organization.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact
Talent@guscancolleges.ca
.
Artificial intelligence is used to screen, assess or select applicants.
Vacancy Status: Existing Vacancy.
Location: Toronto, Canada
Workplace: onsite
Role type: Full-time
Location: Toronto, Ontario - onsite
Salary: $70,000 to $80,000
About Global University Systems
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About OIHI
The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation.
Summary of the Role
The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college.
Key Responsibilities
Academic Operations & Efficiency
Oversee the day-to-day academic operations and delivery of OIHI programs.
Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads.
Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements.
Monitor academic operations, identify issues and inefficiencies, and implement practical solutions.
Manage Program Leads and ensure consistent and effective program delivery.
Coordinate with Scheduling and other departments to support effective faculty and course scheduling.
Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required.
Teach or provide instructional coverage when required to support continuity of program delivery.
Faculty Management
Provide day-to-day supervision and support to Program Leads and faculty.
Support faculty recruitment, interviewing, onboarding, orientation, and scheduling.
Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations.
Provide coaching, feedback, and performance support as required.
Coordinate faculty coverage and address faculty-related delivery issues.
Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards.
Student Success
Monitor and support interventions related to attendance, academic performance, progression, and retention.
Ensure students receive timely and consistent academic support and communication.
Support academic appeals and other academic processes in accordance with institutional policies.
Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues.
Academic Quality
Monitor the quality and consistency of teaching, assessment, and program delivery.
Conduct or coordinate classroom observations and academic quality reviews.
Review student and faculty feedback and follow up on identified academic concerns.
Support consistent academic practices across programs and identify opportunities for continuous improvement.
Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences.
Compliance
Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews.
Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements.
Monitor academic compliance requirements and address identified gaps in a timely manner.
Maintain organized and audit-ready academic documentation.
Support program reviews and required corrective actions.
Qualifications and Competencies
Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset.
Previous academic management or academic operations experience within an Ontario career college is required.
Demonstrated knowledge of the Ontario career college regulatory and operating environment.
Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities.
Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required.
Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset.
Demonstrated experience managing faculty and supporting multiple programs or student cohorts.
Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits.
Strong operational, organizational, problem-solving, and people-management skills.
Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities.
Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset.
Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications.
Ability to work fully on-site.
Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment.
Working Conditions
Environment: Fully on-site at the OIHI campus; standard office and academic environment.
Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises.
Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits.
Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students.
What We Offer
Competitive Compensation
Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance.
100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you.
Competitive paid time off: 15 days vacation.
Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice.
Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group.
High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us.
Collaborative leadership: A leadership team committed to innovation in allied health education.
Career Growth: Professional development opportunities within a growing national education organization.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact
Talent@guscancolleges.ca
.
Artificial intelligence is used to screen, assess or select applicants.
Vacancy Status: Existing Vacancy.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's compute fleet is one of the largest and most varied in the world, and everything we do from training frontier models to serving Claude depends on getting the right work onto the right hardware at the right time. Our Scheduler team owns that problem. We build the scheduling layer for Anthropic's Kubernetes fleet, the tools researchers and engineers use to launch and manage their jobs, and the systems that make sure the fleet is used as efficiently as possible. When a researcher starts a run, the scheduler decides where it lands and how quickly; when demand outstrips supply, it decides who waits. This team provides the paved path that lets everyone at Anthropic get compute when they need it without becoming an expert in the infrastructure underneath.
We're looking for an engineering manager to lead this team. The scheduler is on the critical path for nearly all of Anthropic's compute, and the mandate is expanding quickly: making scheduling work seamlessly across a growing, heterogeneous fleet; raising utilization while keeping jobs starting fast; making the system's decisions predictable and explainable to the people who depend on it; and making the job-launch experience something researchers rarely have to think about. You'll lead a team building infrastructure that the entire research and product organization depends on, and you'll partner closely with capacity planning, research, inference, and product teams to make efficient use of the fleet.
Key responsibilities
Lead and grow a team of engineers building Anthropic's scheduling platform, job-launch tooling, and fleet-efficiency systems, owning planning, execution, and delivery against key milestones
Set technical direction for scheduling, placement, queueing, and quota across Anthropic's compute fleet
Partner with capacity planning, research, inference, and product teams to bring workloads onto the paved path and make efficient scheduling decisions
Drive the roadmap for scheduler capabilities, fleet utilization, and the developer experience of launching and managing jobs
Define and track the metrics that measure fleet efficiency and scheduling quality (utilization, queue wait, job-start latency, etc.) and hold the team accountable to them
Create clarity for the team and stakeholders in an ambiguous, fast-moving environment where demand for compute routinely exceeds supply
Take an inclusive, equitable approach to hiring, coaching, and career development, and sustain a high-performing, healthy team
Represent the team across the engineering organization and contribute to engineering-wide initiatives as a member of Anthropic's engineering management group
Minimum qualifications
Experience managing and growing a team of software engineers
A hands-on software engineering background as an individual contributor prior to moving into management
Experience building or operating large-scale distributed or infrastructure systems in production
Working knowledge of Kubernetes and cluster scheduling concepts, such as resource requests and limits, affinity, priority and preemption, and custom schedulers or controllers
Excellent written and verbal communication skills, including the ability to create clarity across teams
Preferred qualifications
5+ years of engineering management experience, including leading infrastructure, platform, or compute teams
Experience owning a cluster scheduler, job orchestration system, or resource manager at scale
Familiarity with scheduling ML workloads on accelerators and the tradeoffs between utilization, fairness, and latency
Experience building developer tooling that other engineers rely on every day
A background in observability or incident response for control-plane systems, and a track record of improving production reliability
A track record of building a culture of belonging and of engineering excellence
Low ego, high empathy, and a habit of leading by example
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking a driven, high-energy Outbound Sales Associate to join the Alternative Investment Distribution team. This individual will be the first point of contact for financial advisors who are not yet active on the iCapital alternative investment platform. This is a high-volume, metric-driven inside sales role designed for professionals who thrive in a structured calling environment and are passionate about alternative investments and the wealth management industry.
Responsibilities
Introduce advisors to iCapital, secure platform registrations, build detailed advisor profiles, log all activity in the CRM, and nurture each relationship until the advisor completes their first trade.
Execute 75+ outbound calls per day targeting financial advisors not currently trading on the iCapital platform.
Work from prioritized prospect lists segmented by AUM, firm type, and alternative investment affinity.
Deliver a compelling, concise platform introduction tailored to each advisor's practice.
Guide financial advisors through the iCapital platform registration process from first call to completion.
Conduct structured discovery calls to build rich advisor profiles including AUM, client demographics, alternative investment experience, product preferences, and compliance constraints.
Overcome objections with a consultative, education-first approach.
Identify each advisor's readiness level and tailor follow-up cadence accordingly.
Coordinate with internal product specialists to deliver education, webinars, and content that accelerates advisor readiness.
Drive advisors through the funnel to first trade, tracking and reporting conversion progress weekly.
Log all call activity, contact details, advisor profiles, and next steps in the CRM (Salesforce or equivalent) in real time.
Maintain accurate and complete records for every advisor in your territory.
Flag high-potential advisors for escalation to Senior Relationship Managers.
Qualifications
Bachelor's degree in finance, business, economics, or a related field
2 - 5 years of outbound sales, inside sales, or financial services experience; experience in wealth management or investment platforms is strongly preferred
Able to manage high call volumes in a structured sales environment
FINRA Series 7 and Series 63 licenses required; must obtain within 90 days of hire if not licensed
Strong verbal communication skills with the ability to engage sophisticated financial professionals confidently
Proficiency with CRM tools, Salesforce preferred, and commitment to rigorous data entry
Self-motivated with strong time management skills and a metric-oriented mindset
Knowledge of alternative investments
Experience selling into or supporting RIAs, wirehouses, or independent broker-dealers
Experience with outbound sequencing tools such as Outreach
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
The base salary range for this role is $ 70,000CAD to $ 80,000 CAD. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork |
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
What you'll do
As a Staff Software Engineer, you will:
Own the technical architecture and roadmap for MetaMask's Perpetuals experience across Extension and Mobile — from real-time price/position data flows to order execution and margin/liquidation UX.
Set technical direction and standards for trading-critical features: precision/decimal handling, state consistency under high-frequency updates, and resilience to feed/connectivity failures.
Drive cross-team technical alignment with other experience teams and backend/protocol integration teams to ship complex, multi-team projects.
Identify and de-risk the hardest technical problems on the roadmap before they become blockers; make build-vs-buy and architecture trade-off calls for the domain.
Partner with the Engineering Manager on prioritization, providing the technical judgment that shapes what gets built and in what order.
Mentor senior and mid-level engineers, run design/architecture reviews, and raise the technical bar through example, documentation, and code review.
Represent Perpetuals engineering in cross-functional planning with Product, Design, and other engineering leads.
Requirements:
8+ years working with web and mobile-based technologies
Experience building trading, financial, or other correctness-critical systems where precision, race conditions, and state consistency carry real financial risk (margin, settlement, order matching, payments, etc.)
Experience with real-time data systems (WebSockets, streaming price feeds, optimistic UI updates) and building resilient UX around unreliable network conditions
Track record of leading technical initiatives that span multiple teams or codebases without direct reporting authority — demonstrated Staff-level scope, not just Senior-level execution
Hands-on experience with React and React Native
Extensive experience with modern Javascript (ES6/TypeScript/etc.)
Experience with blockchain fundamentals across multiple blockchain architectures
Strong working knowledge developing cross platform/browser compatibility
Experience working in an agile development team
Experience developing medium to large-scale applications across the entire stack with minimal tech debt through sensible abstractions, testing, linting, and adherence to coding/web standards
Experience consuming and building APIs
A demonstrable understanding of Continuous Integration
Strong understanding of security risks specific to financial/trading products — transaction integrity, race conditions in state updates, precision/rounding bugs — in addition to standard web security threats (XSS, CSRF, etc.)
Bonus Points:
Direct experience integrating with perpetuals/derivatives protocols (e.g., Hyperliquid, Lighter, or similar) or building trading infrastructure.
Experience with cross-chain bridges, transaction lifecycle and/or interoperability solutions
Experience working in a decentralized, distributed team
Previous experience working in Web3
Product knowledge about the Web3 wallet space
Mobile experience (React Native, Objective C, Swift)
Other skills to demonstrate:
Excellent verbal and written communication in English
Teamwork, flexibility, initiative, communication and organization
Willingness to constantly learn & improve, challenging yourself to stay at the top of your game
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: North Carolina; Remote - USA; New York
Workplace: Hybrid
TEAM:
Chainalysis' Blockchain Foundations Team (BCF) is a Business Unit within Chainalysis focused on Alterya, an AI-powered fraud prevention platform helping financial institutions, fintechs, and cryptocurrency businesses detect and prevent scams before funds leave customer accounts. Alterya leverages advanced AI, behavioral analytics, and real-time intelligence to identify emerging fraud patterns and protect customers from increasingly sophisticated financial crime. As part of Chainalysis, we're building the next generation of fraud prevention technology that enables organizations to stay ahead of scammers while delivering seamless customer experiences.
ROLE:
As a Solutions Engineer, you will serve as a trusted technical advisor throughout the customer journey, partnering with prospects and customers from initial discovery through deployment and ongoing success. This hybrid pre- and post-sales role combines solution consulting, technical implementation, fraud prevention expertise, and customer enablement. You'll work closely with banks, fintechs, payment providers, and crypto businesses to understand their fraud challenges, design tailored solutions, and ensure successful implementation of Alterya's AI-powered platform.
In this role, you’ll:
- Partner with Account Executives and Sales teams to lead technical discovery sessions, product demonstrations, and solution workshops.
- Help customers evaluate Alterya's fraud detection capabilities and align solutions with their fraud prevention strategies.
- Design and implement customized fraud detection workflows using AI-driven behavioral intelligence and risk signals.
- Lead technical onboarding, API integrations, and deployment of Alterya's platform into customer environments.
- Collaborate with customer fraud, risk, engineering, and operations teams to ensure successful implementation and adoption.
- Advise customers on emerging fraud trends, scam typologies, and fraud prevention best practices.
- Troubleshoot technical issues and provide ongoing solution guidance throughout the customer lifecycle.
- Partner with Product and Engineering teams to share customer feedback and influence future product development.
- Document implementation best practices and contribute to scalable enablement resources.
We’re looking for candidates who have:
- Own Proof of Concepts (POCs) end to end, including planning, defining success criteria, execution, and successful completion.
- Enables sales teams through training, product education, and ongoing technical support.
- Work across multiple products, helping bundle solutions and bridge knowledge gaps between teams.
- Prioritizes high agency, ownership, and the ability to learn quickly over specific domain expertise.
3+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Technical Consultant, or similar.
- Experience working with fraud prevention, financial crime, payments, banking, fintech, or cryptocurrency solutions.
- Experience integrating SaaS platforms using APIs and supporting technical implementations.
- Strong understanding of fraud detection, transaction monitoring, AML, scam prevention, or risk management concepts.
- Ability to translate complex technical concepts into business value for both technical and non-technical stakeholders.
- Excellent problem-solving, troubleshooting, and customer communication skills.
- Experience managing multiple customer engagements in a fast-paced environment.
- A proactive, self-driven mindset with strong collaboration skills across technical and commercial teams.
Nice to have experience:
- Experience with AI or machine learning-powered fraud detection platforms.
- Knowledge of cryptocurrency, blockchain technology, or digital asset ecosystems.
- Experience with SQL, Python, or scripting languages.
- Familiarity with KYC, AML, transaction monitoring, or financial crime compliance solutions.
- Experience working with enterprise financial institutions or fintech organizations.
Technologies we use:
- REST APIs
- Webhooks
- SQL
- Python
- Cloud-native SaaS platforms
- AI/ML fraud detection platforms
- CRM and customer success tools
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
ГибридheadSan Francisco, California
Salt Lake City, Utah, United States
ГибридSan Francisco, California; New York, New York
ОфисNew York City
We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status; EMEA or NA
Ramat Gan, Israel
ГибридjuniorГеография найма не уточнена
ОфисToronto, Canada
ОфисToronto, Canada
San Francisco, CA | New York City, NY
Toronto, Ontario, Canada
Германия, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; EMEA - Remote
ГибридseniorNorth Carolina; Remote - USA; New York