Location: United States
Workplace: Remote
We are looking for a Senior Solutions Engineer, Federal/Public Sector to join our Solutions Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with civilian, defense, and intelligence community agencies, guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them, often inside classified or air-gapped networks.
This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept inside a disconnected or classified environment and stepping back to translate a technical win into a business case a federal decision-maker will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the agency back into how Coder builds and sells.
WHAT YOU’LL DO
- Own the technical relationship with agency prospects through pre-sales, and efficiently manage towards a technical win
- Lead or support post-sales relationships and renewals when needed
- Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives, including in classified and air-gapped settings
- Install Coder on cloud (including GovCloud) and on-prem Kubernetes or VM infrastructure, up to and including air-gapped and disconnected networks
- Run proofs-of-concept that prove Coder’s value, including for agentic and LLM-powered development workflows, and accelerate deals
- Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their impact on mission delivery
- Serve as the agency’s voice, routing insights to Engineering and Product
- Log feature requests and issues in our public/private Git repositories
- Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation, including within classified networks
- Contribute pull requests to Coder’s documentation
WHAT WE’RE LOOKING FOR
- Active TS/SCI clearance with Polygraph required at time of hire; U.S. citizenship required
- Physically based in the DC / Maryland / Virginia (DMV) area, with ability to travel to customer sites as required
- Minimum 5 years of experience as a Solutions Engineer selling infrastructure or developer tooling, ideally into federal, defense, or intelligence community customers
- Experience with AI tooling at both the user level and infrastructure level, including coding agents and assistants (e.g. Claude Code, GitHub Copilot, Cursor) as well as LLM infrastructure such as model proxies and LLM routing layers (e.g. LiteLLM), and the ability to speak credibly to how agencies evaluate and adopt them, including in classified environments
- Strong customer-facing skills that win trust with technical stakeholders and program offices
- Ability to translate technical hurdles into mission value in real time
- Understand agentic AI software development use cases and advocate passionately where appropriate
- Comfortable leading architecture demos and deep-dive troubleshooting sessions in secure, restricted-access environments
- Deep Linux fundamentals and comfort at the command line
- 3+ years hands-on with Docker and Kubernetes
- Experience with AWS GovCloud, Azure Government, or on-prem/air-gapped Kubernetes deployments
- 3+ years with Terraform or comparable infrastructure-as-code tooling
- Solid grasp of networking: ingress controllers, proxies, load balancers, and operating within DoD/IC network boundaries
- Startup-speed execution, ownership mindset, and a player-coach attitude
WHAT SUCCESS LOOKS LIKE
- You can walk into an ambiguous agency conversation, diagnose the real technical, security, and mission blockers, and design a proof-of-concept that proves value fast, even inside a classified network.
- You translate deep technical fluency, including on agentic and LLM-based development workflows, into a business case that resonates with program managers, security officers, and mission owners alike.
- Agencies leave your demos and PoCs with a clear, credible picture of how Coder fits their environment, their developers, and their AI agents, without compromising their security posture.
- You are as invested in winning the account the right way as you are in closing the current deal; you spot risks early, whether technical, security, or procedural, and loop in the right people.
- Your field experience feeds back into product and marketing, sharpening how Coder demos and sells into the public sector.
BONUS TACOS
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Success at both high-growth startups and larger software vendors
- Direct experience deploying or supporting AI coding agents in customer environments (e.g. Claude Code, Codex, or similar autonomous/semi-autonomous dev tools)
- Prior military, intelligence community, or federal civilian service background
- Experience with FedRAMP, DoD IL4/IL5, or ATO processes
- Background in CI/CD, DevOps, or developer-platform products
- Experience in platform engineering or developer platform teams
- Kubernetes, AWS, or related certifications
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The world's engineers want to get the most out of Claude. At Anthropic, technical instruction already happens everywhere: our Applied AI and Forward Deployed Engineering teams teach customers and partners, and engineers across the company help others learn to build with Claude. Today that instruction is a shared responsibility, delivered alongside people's primary roles. As demand grows, we need to turn that distributed expertise into a dedicated technical instruction function.
You will build that function.
You will be the first person at Anthropic whose full-time job is technical instruction. You'll spend your first year primarily in the classroom teaching engineers, architects, and other technical practitioners. You'll also build the people, standards, and systems that let Anthropic's technical instruction scale far beyond the people we directly employ.
This is a player-coach role. From day one you manage a small bench of instructors. You set the bar for what "ready to teach" means, decide who is cleared to teach a given module in Anthropic's technical programs, and assess facilitators from our training partners against that bar.
You're an engineer who teaches and a teacher who has led other teachers. You can build an agent live in front of a skeptical engineer, diagnose what isn't working in a technical lab, and make the material better. You can also watch an experienced instructor teach, tell them their session isn't ready yet, and coach them to get there.
You will report to the Head of Technical Enablement. The role is based in San Francisco with some travel expected.
Key responsibilities
Lead from the front.
Teach hands-on sessions to new Applied AI engineers, our field teams, and partner cohorts, in rooms from 12-person labs to 100-person training days.
Build the instructor bench.
Hire and develop instructors and curriculum developers. Decide contract renewals, and recommend conversions to full-time, against criteria you define.
Set the quality bar.
Own the observation rubric, dry-run protocol, and cleared-to-teach process for every instructor-led technical session.
Scale through train-the-trainer.
Set the bar the Lead Technical Instructor's train-the-trainer program teaches to, for internal experts, contract instructors, and partner facilitators.
Turn expertise into instruction.
Turn internal experts' content into sessions and labs that work in a live room.
Enable programs without owning them.
Staff other teams' programs with cleared instructors, and own the quality of instruction inside them.
Measure and improve.
Report learner pass rates per instructor each month, and act on them.
Minimum qualifications
8+ years of relevant professional experience
across software engineering, solutions engineering, developer advocacy, technical education, or related technical roles.
4+ years of hands-on technical instruction.
You have taught engineers live and hands-on, across audience sizes.
Production engineering.
You have written and shipped production software and engage credibly with experienced engineers on architecture and debugging.
Recent hands-on AI development.
In your last three years of work, you have built or debugged applications with LLM APIs, agent frameworks, tool use, MCP, or similar.
People leadership.
You have managed instructors, trainers, developer advocates, or solutions engineers, including hiring and performance management, and kept teaching.
Instructor development.
You have designed or run a train-the-trainer program, instructor certification, or observation framework.
San Francisco location.
You are based in San Francisco or willing to relocate with our relocation support, can be in the office every day a program runs, 3 days in a normal week, and can travel 25 to 30 percent.
Preferred qualifications
A portfolio of sessions you taught and a rubric or certification you designed, shared only if you have the right.
Experience building an instruction or developer-education function from scratch.
Experience managing a contractor instructor bench, or clearing instructors across regions from recordings or trained observers.
Daily use of Claude Code or a comparable agentic coding tool, or building on Claude through Amazon Bedrock, Google Vertex AI, or Microsoft Foundry.
Deep enthusiasm for AI and real care about building it responsibly.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s engineers are building some of the most ambitious AI systems and applications in the world. We also help engineers, architects, and technical practitioners across Anthropic, our partners, and our customers learn to build with Claude.
Until now, technical instruction has largely been a shared responsibility. We are building a dedicated technical instruction function to make that learning exceptional and ensure that everyone who teaches in Anthropic’s technical programs meets a consistent, high bar.
We are looking for a Technical Instructor Lead in New York to help bring that standard to life. About half of your time will be spent delivering ILT hands-on technical instruction in New York and remotely across European time zones. The other half will be spent developing other instructors, running train-the-trainer programs, and improving the quality and consistency of technical instruction across programs.
You are an engineer who teaches and a teacher who makes other teachers better. You can build an agent live in front of a skeptical staff engineer, diagnose a broken lab while a room of learners waits, and adapt when a lesson is not landing. You can also watch another instructor teach for ten minutes and identify the one change that will materially improve their next session.
This is not primarily an instructional design or classroom facilitation role. You should be comfortable writing code, debugging technical systems, and teaching practitioners who may know more than you do about their particular domain.
You will report to the Head of Technical Training.
Key responsibilities
Deliver hands-on technical instruction across Anthropic’s onboarding, residency, and technical enablement programs, in person in New York and remotely across European time zones.
Model excellent technical teaching for audiences ranging from small, interactive labs to 100+ technical practitioners, adapting to different levels of experience and technical depth.
Run train-the-trainer programs for internal experts, contract instructors, and training partners, using Anthropic’s practice-teach, feedback, and certification processes.
Coach and calibrate instructors through live and recorded observations, actionable feedback, and recommendations on readiness to teach specific content.
Partner with technical experts to turn subject matter expertise into effective sessions, labs, exercises, and demonstrations, and improve content based on what happens in the room.
Own instructional quality in assigned programs, staffing yourself and cleared instructors into East Coast program calendars and ensuring delivery meets Anthropic’s standards.
Use learner and instructor data to identify gaps in instruction and recommend improvements to curriculum, delivery, and instructor development.
Help evolve Anthropic’s technical instruction function, bringing your experience from the room into our standards, instructor development practices, and approach to scaling quality.
Minimum qualifications
6+ years of relevant professional experience across software engineering, solutions engineering, developer advocacy, technical education, or another technically deep role.
3+ years of hands-on technical instruction, including teaching engineers in live environments both in person and remotely. You know how to make difficult technical concepts click and how to adapt when they do not.
Production engineering experience. You have written and shipped production software and can engage credibly with experienced engineers on architecture, implementation, debugging, and technical tradeoffs.
Recent hands-on AI development. Within the past three years, you have built or debugged applications using LLM APIs, agents, tool use, MCP, or related technologies. You are comfortable with rapidly changing AI development tools and unfamiliar technical problems.
Instructor development experience. You have helped other instructors or technical presenters improve through observation, structured feedback, practice teaching, or train-the-trainer programs.
New York City location or willingness to relocate. You will work from our NYC office whenever an instructor-led program is in session there, typically around three days per week. The role includes approximately 25% travel to San Francisco and, over time, Europe.
Preferred qualifications
Experience designing or operating a train-the-trainer, instructor certification, or observer-calibration program.
A portfolio of sessions, labs, or courses you have designed and taught, plus material you created so others could teach it.
Experience teaching across time zones or to European audiences, including coaching instructors from recorded sessions.
Experience using Claude Code or a comparable agentic coding tool as a significant part of your engineering workflow.
Experience building with the Claude Developer Platform through Amazon Bedrock, Google Vertex AI, Microsoft Foundry, or comparable infrastructure.
Experience with public speaking, conference workshops, or developer advocacy.
Deep enthusiasm for AI and a genuine commitment to building and deploying it responsibly.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote | Finland
Workplace: OnSite
ROLE HIGHLIGHTS:
- Satellite Operations Specialist
- Location: Finland
- Department: Satellite Operations & Maintenance / Engineering
- Reports to: Satellite Operations Team Lead
- Employment type: Fixed term
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Satellite Operations Specialist, you will be an integral part of ensuring that ICEYE is able to deliver the product and data to customers. You will work closely with other operators on the operations console throughout your shift hours, ensuring smooth operation of our constellation of satellites and providing crucial support for any unexpected contingencies that arise on the fleet or ground systems. You will help to improve Satellite Operations by developing new procedures and tools. You'll handle fleet maintenance, engage in mock operations pre-launch, and be a critical part of the Launch and Early Orbit Operations. If you're passionate about space technology and eager to make an impact in satellite operations, we want to hear from you.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Maintain continuous, high-quality monitoring and control of the satellite constellation during all shifts
- Ensure safe operations, early detection of anomalies, and proper escalation or resolution
- Enhance Satellite Operations by developing and refining procedures, tools, and workflow
- Support fleet maintenance activities and satellite in orbit testing
- Contribute to mission readiness through simulations and Launch and Early Orbit Operations
- Deliver clear shift handovers, incident reporting, and documentation
- Contribute to seamless 24/7 operations and strengthen team-wide situational awareness and best practices.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant university degree: Aeronautical Engineering, Space studies, Applied Physics or similar, or relative experience in a similar role.
- Have attention to detail with an excellent ability to focus
- Have strong problem-solving skills and the ability to react fast
- Strong English language skills (both written and spoken)
- Flexibility in scheduled working hours (ability to work morning, evening, and night shifts, 365/24/7 basis)
- Interest in Space Industry/Satellite Operations
NICE TO HAVES:
- Space background
- Knowledge about satellite systems
- Knowledge about orbital mechanics
- Familiarity with Linux system
- Familiarity with Python
- Familiarity with Atlassian Cloud (Jira, Confluence)
APPLICATION PROCESS
- Talent Attraction Partner interview (30 minutes, online)
- Technical / Team Lead interview (30 minutes, online)
- Team Director interview (30 minutes, online)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Zagreb, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets.
In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan.
What you’ll be doing
Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour.
Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets.
Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups.
Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership.
Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes.
Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets.
Serve as the primary point of contact for top management on Central’s supply health.
Our humble expectations
Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations.
Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them.
Experience leading and developing a small team (3 direct reports).
Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers.
Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership.
Comfortable working under time pressure during weather events, special events and demand spikes.
Fluent English skills in both spoken and writing.
Additional information
What to expect from our hiring process:
Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role.
Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day.
Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space.
Final interview — a conversation with a senior stakeholder to round out the process.
If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
Please submit your up-to-date resume in English.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the gross monthly salary range for this position.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, we believe every business needs an AI Agent for their customers and an AI Agent for their team. For customer experience teams, AI Agents are moving far beyond customer communication, to doing the vast majority of complex customer operations work and moving beyond taking direction from the human team, to giving direction, coordinating and undertaking work under human supervision.
We built and launched Operator this year - an internal Agent for customer operations. Operator deeply understands everything happening in a business's customer experience, finds the insights and areas for improvement, delivers recommendations, and makes the changes itself with permission. It’s a new category of Agent and is a hit with our customers.
This highly strategic role owns the end to end PMM work for Operator, working across product, marketing, GTM and leadership. You'll build the narrative, the positioning, and the go-to-market that makes Operator the next wildly successful product from Fin.
What will I be doing?
Build the external narrative for Operator and bring it to market in a way that creates and shapes the category for the industry
Shape and refine the ICP and audience for the Operator- who we're talking to, what their pains are, and what makes them choose us
Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email
Be deeply customer-obsessed - spend time with customers, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say
Lead launches and go-to-market moments, working cross-functionally to deliver crisp messaging that fits sales, campaigns, and content needs, delivering mindshare for Fin and pipeline for
Build crisp, high-impact narratives and enablement that sales actually uses - including the discovery questions, objection handling, and competitive positioning and work closely with GTM teams to ensure messaging lands with the customers who need to hear it most
Create high-quality core PMM assets yourself: web pages, first call decks, narratives, scripts, demos, and launch materials - and maintain the core 'brain' of PMM context that feeds our AI-first approach
What we're looking for
This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction. Above all, you can take something the market has no name for and make it obvious.
You've done this before
5+ years in product marketing, ideally in B2B, with a track record of shaping how complex products are understood in market
You've marketed something genuinely new - a product or capability with no clear comparison set - and built the narrative that gave buyers a way to think about it
You've owned a product area end-to-end - from ICP and positioning through to launches and field enablement
You're comfortable with technical depth: automation, workflows, analytics, agent behaviour, and the mechanics of how a product actually does the work
Experience with usage-based or consumption pricing, or with selling operational change rather than a feature set, is a strong plus
You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
You think and write with precision
Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
You push back on vague claims and force specificity - in your own work and in others'
You're product-obsessed and technically engaged
You read the docs, use the product, and dig into the tech before you craft a single message
You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper
You operate at the intersection of strategy and execution
You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
Strong judgment and the ability to work independently on large, high-stakes initiatives
A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
You work well across functions, build trust quickly, and make the people around you more effective
Attributes we're looking for
Ambitious and competitive
- you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
Confident and decisive
- you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
Curious and intellectually engaged
- you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
Tasteful and creative
- you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
Impatient and change-oriented
- you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Applied AI Research Engineer
Applied AI Research Team, Applied AI
About the role:
As an Applied AI Research Engineer, you will discover what Anthropic's models and products can do, prove it with real customers, and equip the rest of Applied AI to sell and deliver it. You'll embed with product teams to build deep expertise on new capabilities as they develop, and serve as a critical feedback loop carrying field reality back to Product and Research so that what we build next reflects what customers actually need.
In collaboration with Sales, Product, and Research teams, you'll sit at the intersection of what we build and how customers adopt it. You'll own the technical<> GTM handshake for model and product launches: testing new models to understand their strengths and limitations, building demos and evals, and helping field teams get ready. When strategic customers hit novel challenges, you'll go hands-on to solve them. And throughout, you'll synthesize what you're learning across customers and products into insights that shape our roadmap, working closely with Product, Engineering, and Research teams to stay calibrated on what's working, what's not, and what matters most.
This role is equal parts researcher, field expert, and connective tissue between our customers and the teams that build our products. You'll need the technical depth to push the boundaries of what our models can do, strong communication skills to make complex capabilities clear to diverse audiences, and the instinct to turn what you learn in the field into signal that makes our products better.
Responsibilities:
Embed with product teams to build deep technical expertise on new products and capabilities as they develop, becoming the field's go-to expert in your domain
Own the technical<> GTM handshake for model and product launches-- early testing, field readiness assessments, and ongoing capability education throughout the model lifecycle
Build demos, evals, and prototypes that showcase customer-relevant model and product capabilities, and define what good performance looks like in important domains
Develop enablement materials like playbooks, training sessions, and reference architectures in partnership with Technical Enablement, so Applied AI teams can effectively position and deliver new capabilities from day one
Engage hands-on with strategic customers facing novel technical challenges in your domain, discover solutions, then package learnings into scalable approaches for the broader field
Synthesize insights from across customer engagements and work with Product and Research to land them. Identify adoption patterns, common blockers, and capability gaps that should inform our research and product roadmaps
Partner with Sales and Applied AI teams to support high-value accounts that need specialized domain knowledge
Travel occasionally to customer sites for workshops, implementation support, and research collaboration
You may be a good fit if you have:
6+ years of experience as a Software Engineer, Technical Product Manager, Forward Deployed Engineer, AI startup founder, or similar technical role -- ideally with some exposure to customers or end users
A track record of going deep on technical problems and then translating what you learned into materials, training, or tools that helped others succeed
Strong technical aptitude with strong proficiency in at least one programming language
Meaningful experience building with large language models -- whether shipping LLM-powered products, developing agents or workflows, or integrating models into production systems
Experience designing evals, building prototypes, or developing technical enablement for complex products
The ability to quickly build domain expertise in new product areas and become a credible technical voice on new topics
Curiosity about what AI models can actually do -- you enjoy probing the edges of new capabilities and figuring out what use cases just unlocked
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders, including exec-level
The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions
A collaborative, service-oriented mindset – go-to-market at Anthropic is a team sport
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: USA - Remote
Workplace: Remote
💫 This job description was written by a person
ABOUT US
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
Our GTM org has a lot of questions. Most of the questions we care about can’t be answered by spinning up a cute dashboard. Is branded search creating new customers or capturing demand that already existed? Did the homepage redesign improve conversion, or did our traffic mix change? If we’ve got some wild ideas for our next bet, where should the money go?
These kinds of big-picture questions require someone who can interrogate the metric, trace it through the warehouse, understand the business context, and turn it into action. This person will be our first Staff GTM Analyst. You’ll work alongside GTM leadership to make consequential decisions while still staying hands-on in the nitty gritty of all the data.
The best part: the way we answer these questions is changing. Effective SQL is just a few tokens away, dashboards can be Claude-ed in minutes, and teammates increasingly expect to find their own answers. You’ll build the semantic layers, context, and guardrails that make self-service possible, even trustworthy, then determine where an analyst’s expertise is indispensable.
YOU ARE
- An experienced analyst. You have roughly 8 years of hands-on, highly technical analytics experience. Most importantly: you’re backed by the pattern recognition that comes with having seen all sorts of hairy problems. You’re at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you.
- A bridge between the technical and the business. You can build a model in dbt, work directly in Snowflake, and translate it into something actionable. You’ll partner closely with our Lead Analytics Engineer but you need to be willing and able to dive in and self-serve.
- Fluent in the quirks of GTM data. Attribution, channel definitions, UTMs, bots and broken tracking are known quantities. You don’t need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business.
- Pushing the boundary of what AI means for analytics. AI is writing your first-draft SQL, analysis, and reporting and you’ve shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers.
- A trusted cross-functional leader. Teammates across functions and levels listen to you. You immerse yourself in the context of their needs and bridge gaps in understanding.
- Fiercely independent and accountable. You welcome a vague ask with aplomb. You’ll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix.
- More concerned with impact than output. A polished dashboard is useful only when it changes what we do. You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue.
YOU WILL
- Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms.
- Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed and why.
- Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision.
- Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome.
- Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments. So we built Fin to be natively integrated with the Intercom helpdesk, and are completely rethinking what a Helpdesk product should be when Agents do 90%+ resolution. We’re also building exciting new products and capabilities around how human teams collaborate with, are assisted by, and supervised by the AI agent so that they can deliver great customer experiences.
This PMM role will lead PMM for our Intercom helpdesk, loved by over 30k customers, and lead on how to market new capabilities that help human support teams deliver great experiences, with help and guidance from AI Agents. You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one
You'll work directly with product, engineering, sales leadership, and the wider marketing team. This is a builder role for someone who wants to work fast, think from first principles, and help shape the future of PMM at Fin.
What will I be doing?
Shape the ICP and audience for the Intercom helpdesk and additional products for teams - who we're talking to, what their pains are, and what makes them choose us
Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email
Define and build the external narrative for the AI-first Helpdesk - what it means, why it matters, and why Fin is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category
Partner with Product, GTM and Lifecycle on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts
Build crisp, high-impact enablement that sales and customer success teams actually use to sell with confidence. Work closely with GTM teams to ensure messaging lands with the customers who need to hear it most
Be deeply customer-obsessed - sit with customer support teams, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say
Lead launches and go-to-market moments for new products and capapbilties releases, working across the company to deliver impactful launch moments that drive mindshare and pipeline
Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach
What we're looking for
This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction.
You've done this before
5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market
You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement
You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
Experience with customer retention or expansion motions is a strong plus
You think and write with precision
Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
You push back on vague claims and force specificity - in your own work and in others'
You're product-obsessed and technically engaged
You read the docs, use the product, and dig into the tech before you craft a single message
You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper
You operate at the intersection of strategy and execution
You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
Strong judgment and the ability to work independently on large, high-stakes initiatives
A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
You work well across functions, build trust quickly, and make the people around you more effective
Attributes we're looking for
Ambitious and competitive
- you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
Confident and decisive
- you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
Curious and intellectually engaged
- you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
Tasteful and creative
- you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
Impatient and change-oriented
- you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Director, Technical Revenue Accounting to join our Accounting Team. In this role, you will own the company’s most complex ASC 606 technical positions, lead the revenue accounting memo portfolio, and serve as the senior accounting decision-maker for new product revenue recognition treatments, non-standard deal structures, and partnership / marketplace go-to-market initiatives. You will partner directly with Deal Desk, Product, Legal, and Partnership leadership and set the technical revenue policy direction for the company! If you are looking for an opportunity to make a significant impact on the financial infrastructure of an innovative company, come join us in our mission to build cutting-edge, safe AI.
Key responsibilities
Own the company’s ASC 606 technical accounting memo portfolio — authoring and reviewing position papers on the most complex and judgment-intensive revenue recognition scenarios, including the SSP study
Lead the technical revenue assessment for all new product offerings (NPI) and programs, serving as the accounting decision-maker on performance obligation identification, SSP evaluation, and contract modification frameworks, and providing authoritative guidance to Product, Pricing, and GTM cross-functional teams
Serve as the senior Revenue Accounting partner to Deal Desk, Sales, and Legal — structuring non-standard deal terms, and providing real-time revenue recognition guidance on the company’s largest and most strategic commercial arrangements
Provide technical accounting guidance on partnership and marketplace arrangements for cloud third-party channels, including principal-vs-agent determinations, and revenue-share / co-sell economics
Own key accounting processes such as SSP analysis and related allocations, contractual credit amortization, reseller/partner channel incentives and rebates, footnote disclosures etc.
Own the revenue contract review framework, including ASC 606 checklists, position papers, and escalation paths, ensuring revenue recognition compliance scales with deal volume
Lead technical research initiatives on emerging revenue recognition issues and present recommendations to the Controller
Translate complex technical accounting requirements into actionable business guidance for non-accounting stakeholders
Review revenue-related month end close journal entries and flux analysis
Drive process improvement and revenue system implementation projects, including scoping, design sign-off, and UAT ownership
Minimum qualifications
Have a track record of authoring technical accounting memos on complex, judgment-intensive revenue arrangements
Have strong knowledge of ASC 606 with experience in performance obligation analysis, standalone selling prices, contract modification accounting, considerations payable to a customer, principal versus agent analysis, material rights, and variable consideration treatment
Ability to articulate complex accounting positions clearly, and proactively conduct technical accounting research to identify emerging revenue recognition challenges
Have hands-on experience with revenue recognition tools (e.g., Workday Financial Management, Zuora RevPro)
Have SQL proficiency for querying and analyzing large revenue and contract datasets
Have proven ability to lead cross-functional workstreams across Deal Desk, Product, and Partnership teams and drive results
Have a demonstrated ability to thrive in fast-paced, ambiguous environments
Preferred qualifications
Have 14+ years of progressive accounting experience, with extensive expertise in ASC 606 implementation and complex revenue recognition scenarios, including 4+ years in a technical revenue leadership or managerial role
A Bachelor's degree in Accounting or Finance; CPA required with demonstrated technical accounting expertise
Big 4 technical accounting / national office background combined with industry experience
Experience with technical accounting advisory work, including revenue recognition consulting or implementation experience
Experience with cloud marketplace, reseller, or channel partnership revenue arrangements
Experience working with consumption-based and subscription-based revenue models
Knowledge of AI/ML, SaaS and technology sector revenue recognition complexities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Milan, Italy; Biassono, Italy
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.
Our Tech-Stack
We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. Here is a snapshot of our technology stack:
- Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.
- Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.
- Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.
- Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.
THE DAY-TO-DAY 🛠️
- Architect the Future: Define long-term architectural standards and design resilient systems, leveraging stack.
- Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.
- Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.
- Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.
- Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.
- Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.
- Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.
YOUR SUPERPOWERS ⚡
- Experience: 10+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex products end-to-end and solving complex production issues.
- Language & Tech Agility: Experience working with multi-language backends and frameworks and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.
- AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.
- Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.
- DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.
- Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.
- Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: Paris; Amsterdam; Singapore; London; Lausanne
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As a Research Engineer on Forge, you will turn real customer requirements into reliable training and deployment workflows. You’ll work end‑to‑end across model adaptation and post‑training (CPT/SFT/RL/distillation), evaluation, data, and infrastructure. The role bridges research experimentation and production constraints.
This role sits in Applied Science, with direct impact on client outcomes. You’ll collaborate closely with scientists, engineers, product, and customer‑facing teams to ensure Forge projects ship, are maintainable, and can be trusted by others.
Interview focus can vary (algorithms, infrastructure, evals, or data). You don’t need to match every bullet below to apply.
WHAT YOU WILL DO
- Build and improve post‑training and evaluation workflows (CPT/SFT/RL/distillation), turning prototypes into repeatable Forge “recipes”.
- Develop tools and pipelines for synthetic data generation, data curation, training, evaluation, and deployment.
- Debug and harden large‑scale ML systems: distributed training, scheduling/execution, checkpointing, observability, and reproducibility.
- Improve the Forge codebase via clear APIs, tests, documentation, and maintainable abstractions.
- Push the frontier of our RL training stack (e.g., high-throughput async rollout and scalable post‑training systems at frontier-model scale)
- Make sure Forge deployment is seamless and adaptable to a diversity of clients (hardware access, software stack, cloud and on-premises, …)
- Partner with researchers and infrastructure engineers to translate bottlenecks into concrete system improvements.
ABOUT YOU
- Strong Python engineering skills and experience working in large codebases (testing, code review, CI, operational ownership).
- Hands‑on experience with PyTorch, JAX, or similar.
- Strong systems and infrastructure fundamentals.
- Experience with LLM training or post‑training: fine‑tuning, RL, distillation, evaluation, and/or data pipelines.
- Excellent debugging skills in ambiguous systems (distributed jobs, data issues, quality regressions, infra failures).
- Clear communication with technical and non‑technical stakeholders.
- High agency, low ego, and comfort in fast‑moving, under‑specified environments.
NICE TO HAVE
- Distributed training experience (FSDP, DeepSpeed, Megatron, etc.).
- Cluster/orchestration experience (SLURM, Ray, Kubernetes, Kueue, Karpenter, Skypilot, etc.).
- Experience building reliable ML infrastructure, evaluation systems, or large‑scale data processing pipelines.
- Research experience in LLMs, agents, multimodal models, reasoning, code, or domain adaptation.
- Open‑source contributions, publications, or widely used internal tooling.
- Experience training multi‑billion‑parameter models (pre‑training or RL). Experience training on petabyte- and exabyte-scale datasets.
- Ability to identify bottlenecks across the stack and drive improvements from first principles.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Designer, Content Design & Language Systems, you’ll lead ambiguous product problems where workflow, interaction, information architecture, and language need to work together. You’ll help make Docebo’s complex enterprise experiences clearer, more consistent, and easier to use for admins, creators, managers, and learners.
This is not a traditional UX writing role or a localization-operations role. You’ll be a hands-on Product Designer who shapes product behaviour as well as product language. You’ll design complete workflows, build reusable terminology and content patterns, improve AI review and confidence experiences, and embed language guidance into our design system and delivery practices.
You’ll shape problems before solutions are fixed, choose appropriate discovery and validation methods, and connect customer evidence, product data, business context, technical constraints, accessibility, and localization risk to clear product decisions. You’ll partner closely with Product Management, Engineering, UX Research, Elemental / Design System, Accessibility, Technical Writing / Localization, AI teams, and other Product Designers—building a shared quality capability without becoming a bottleneck or approval queue.
THE DAY-TO-DAY 💻
- Frame Ambiguous Workflow and Language Problems: Turn incomplete or conflicting inputs into clear problem statements, hypotheses, decision questions, and an actionable path to learning.
- Lead Discovery and Define Outcomes: Select appropriate research and validation methods; combine customer evidence, product analytics, business context, technical constraints, and localization insight to establish measurable success signals and visible trade-offs.
- Design Complete Product Workflows: Lead interaction, information-architecture, and content decisions across roles, permissions, states, edge cases, accessibility, responsive behaviour, errors, confirmations, approvals, and recovery.
- Build Docebo’s Product Language System: Establish terminology, product voice and tone, reusable microcopy patterns, audience guidance, and language principles that improve clarity across product areas.
- Design Trustworthy AI Moments: Create patterns that help people understand what AI did, what informed it, what needs attention, and how to review, edit, regenerate, approve, reverse, or recover.
- Embed Guidance into Product Systems: Partner with Elemental / Design System to create component-level guidance, default strings, usage examples, do-and-don’t guidance, and reusable quality checks.
- Design for Localization Readiness: Own product-side standards for translation-ready writing, terminology reuse, variables and placeholders, language previews, and localization constraints while partnering with Technical Writing / Localization on operational workflows.
- Prototype and Audit with AI-Assisted Methods: Use appropriate-fidelity prototypes and AI-assisted workflows to explore product behaviour, evaluate alternatives, audit language, and assess usability and technical feasibility before significant implementation investment.
- Partner Through Shipped Quality: Work closely with Engineering on implementation strategy, design QA, product polish, and post-release iteration using customer feedback and product evidence.
- Create Reusable Leverage: Turn repeated workflow and language needs into patterns, assets, documentation, terminology, prompts, or practices that improve more than one feature.
- Mentor and Facilitate: Help designers and cross-functional partners build stronger product-language judgment through critique, decision reviews, workshops, concise documentation, and practical guidance.
YOUR SUPERPOWERS 🦸♀️
- Your portfolio shows ownership of complex, ambiguous workflows or significant product-area work with visible customer and product impact—not only writing samples
- You can explain how you triangulated qualitative research, quantitative evidence, business risk, localization considerations, and technical constraints
- You demonstrate strong interaction, visual, information-architecture, content-design, accessibility, and product-language judgment across difficult states and edge cases
- You have created or contributed to product-language systems, terminology frameworks, component guidance, content pattern libraries, or other reusable product standards
- You show how prototypes, experiments, audits, or validation changed product direction before or after release
- You can define meaningful outcomes, distinguish signal from activity, and explain what the team learned after launch
- You have influenced Product and Engineering decisions early, managed disagreement constructively, and stayed accountable through implementation quality
- You understand how product language must work across design systems and languages, including translation readiness, terminology reuse, variables, layout constraints, and inclusive communication
- You use AI-assisted tools thoughtfully for research, synthesis, language exploration, prototyping, quality review, or implementation critique while retaining human judgment and accountability
- You have helped other designers or cross-functional partners build stronger judgment through mentorship, critique, facilitation, and practical guidance
BONUS POINTS 🌟
- Experience designing language and interaction patterns for AI-assisted, agentic, recommendation, conversational, generated-output, or automation workflows
- Experience with localization tooling and practices such as Lokalise, terminology management, localization previews, translation-quality review, or localization-to-codebase workflows
- Contributions to design systems, accessibility maturity, product-language systems, research practices, or reusable interaction patterns
- Experience with enterprise learning, HR technology, content authoring, analytics, knowledge management, administration, or skills platforms
- Practical experiments with tools such as Codex or similar systems—for AI-assisted audits, product-language linting, prompt packs, prototypes, plugins, scripts, or app-level language guidance—that show you learn by making
OUR INTERVIEW PROCESS 🗺️
- Step 1: A 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and confirm that we’re aligned.
- Step 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what interests you about the opportunity.
- Step 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex workflow ownership, content and interaction decisions, reusable systems, evidence, craft, and measurable learning or impact.
- Step 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Remote
Annual salary:
USD 180,000 — 220,000 per year
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full-time
Reports to: General Counsel
About the Role
We're looking for a seasoned product counsel to be Nex's primary legal partner to Product, Engineering, Trust & Safety, Design, and Marketing - advising across the full product lifecycle, with particular depth in privacy and children's privacy compliance. You will own Nex's privacy program day-to-day, including COPPA compliance, camera- and AI-driven data collection practices, and consent and disclosure flows, while also advising on consumer protection, IP, emerging AI regulation, and the broader mix of legal issues that come up as we ship new hardware features, games, and Play Pass content.
This is a senior, largely independent role for someone who wants to build a product legal function from scratch rather than plug into an existing one - you'll be writing our first privacy program, our first product-review processes, and our first AI governance approach, with real opportunity to grow this into a larger function as Nex scales.
What You'll Do
Privacy & Child Safety Program Ownership
Own Nex's privacy program end-to-end: COPPA compliance, data mapping for our camera- and AI-driven product, vendor data processing agreements, and consent/disclosure flows for a product used heavily by children.
Draft, review, and maintain Nex's privacy policy, terms of service, and parental consent flows, including for new markets as we expand internationally (e.g., GDPR and other regional children's/data protection frameworks).
Advise Product, Engineering, Trust & Safety and Design on privacy-by-design principles and age-appropriate product experiences from ideation through launch.
Monitor the evolving children's privacy and online safety regulatory landscape (COPPA, state age-appropriate design laws, GDPR-K, and similar frameworks) and translate developments into actionable product guidance.
Serve as the point of contact for privacy incidents, regulatory inquiries, and data subject/parental requests, escalating appropriately to the GC and outside counsel.
Serve as the escalation point for Legal Operations and Commercial Counsel on any privacy or COPPA questions that surface in vendor, commercial, or operational contexts - they are trained to flag these to you rather than advise on them directly.
Product Counseling Across the Lifecycle
Be a trusted, embedded advisor to Product, Engineering, Trust & Safety, Design, and Marketing - reviewing new features, hardware capabilities, and AI/motion-detection functionality for legal risk from concept through launch.
Advise on consumer protection issues relevant to Play Pass and other subscription or in-product offerings, including disclosures, auto-renewal compliance, and promotions or sweepstakes tied to product launches or marketing campaigns.
Review product user experiences, in-app disclosures, and marketing/advertising materials to mitigate legal risk while supporting the team's goals.
Provide practical guidance on emerging AI regulation as it applies to Nex's computer vision and motion-detection technology, including responsible AI development and deployment considerations.
Flag physical product safety and liability considerations that arise from hardware feature design (e.g., camera/sensor placement, physical play mechanics, choking/impact hazards for young users) to the GC and outside counsel during feature review.
Support IP strategy for product innovation: facilitate invention harvesting and patent-strategy conversations with Engineering, and advise on trademark use in-product, in partnership with Legal Operations on portfolio docketing.
Building the Function
Build the playbooks, guides, and internal training that let Product, Engineering, and Marketing self-serve on lower-risk questions and escalate the right issues early.
Design a scalable legal review process for product launches that keeps pace with Nex's release cadence without becoming a bottleneck.
Partner with Legal Operations on intake triage and template design for product-related legal requests, and with Commercial Counsel to keep licensing/partnership agreements aligned with product privacy and IP commitments.
Manage outside counsel on specialized privacy, AI regulatory, product-safety, or IP matters as needed, with Legal Operations administering the underlying vendor relationship and spend.
As Nex scales, help define whether and how this function grows - this role has a credible path to leading a larger product legal team.
What You'll Bring
J.D. and active bar membership in good standing (California or another U.S. state, as applicable).
4-7+ years of relevant legal experience, combining law firm and in-house product counseling at a technology or consumer products company.
Deep, hands-on experience with children's privacy compliance (COPPA, age-appropriate design frameworks, GDPR-K or similar) - this is the technical core of the role.
Experience advising product, engineering, and design teams throughout the full product development lifecycle, not just at launch review.
Working knowledge of consumer protection law as applied to subscriptions, promotions, and marketing claims.
Comfort advising on emerging AI/computer vision regulatory questions, even without a technical background, and genuine interest in the underlying technology.
A builder's mindset: comfortable creating playbooks, review processes, and governance frameworks from scratch rather than operating an existing one.
Excellent judgment translating complex legal and regulatory requirements into clear, actionable guidance for non-legal audiences under real deadlines.
Strong cross-functional relationship-building skills and a low-ego, collaborative approach.
Nice to Have
Privacy certification (CIPP/US, CIPP/E, or similar), or willingness to obtain one.
Experience in consumer hardware, consumer electronics, gaming, or toy/kids' products.
Experience supporting sweepstakes, contests, or promotions tied to consumer products or subscriptions.
Exposure to patent or trademark strategy in a product/engineering context.
Experience advising on international product launches and multi-jurisdictional compliance.
What Success Looks Like
Product, Engineering, Trust & Safety, Design and Marketing have a legal partner they trust to move fast on new features and launches with confidence.
Nex has a documented, defensible privacy and children's data protection program that scales as the company grows and enters new markets.
Privacy, consumer protection, and AI regulatory issues are surfaced and resolved at the design stage, not after the fact.
Playbooks, templates, and review processes let the product organization self-serve on routine questions, freeing this role to focus on the highest-impact issues.
Nex is positioned to expand this function as the business grows, with this person as the natural lead.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Remote
Annual salary:
USD 190,000– USD 215,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full-time
Reports to: General Counsel
About the Role
We're looking for an experienced commercial attorney to lead legal support for Nex's content and partnerships ecosystem - the agreements and relationships that bring games, experiences, and brand collaborations onto the Nex Playground platform. You will be the primary legal partner to our Content, Partnerships, and Business Development teams, negotiating content and IP licensing deals, developer and publishing agreements, and strategic partnerships that grow our content catalog and platform reach. You'll also provide secondary support on our commercial vendor, retail/distribution, and hardware supply chain agreements as needed, in partnership with the GC and outside counsel.
This is a hands-on role for someone who wants to build the playbook for a growing platform business, not just execute one that already exists.
What You'll Do
Content & Developer Agreements
Draft, review, and negotiate developer and publishing agreements for third-party studios and content creators building games and experiences for the Nex Playground platform, including revenue share, IP ownership, quality/certification requirements, and platform terms.
Structure and negotiate Play Pass content licensing and distribution agreements, balancing catalog growth with sustainable economics and IP protection.
Brand & Strategic Partnerships
Lead negotiation of brand and content licensing agreements with entertainment and children's media partners, including royalty structures, approval rights, marketing commitments, and IP/trademark compliance obligations.
Serve as the go-to legal partner to Business Development and Partnerships teams on strategic collaborations, co-marketing arrangements, and platform integrations, functioning as a strategic advisor embedded in partnership planning rather than a late-stage reviewer.
Independently lead complex, multi-party negotiations involving revenue-sharing arrangements, joint go-to-market plans, and cross-promotional commitments.
Commercial, Vendor & Hardware Support (Secondary)
Support retail, distribution, vendor, and marketing agreements as needed, partnering with Legal Operations on templates and process.
Provide secondary review and negotiation support on manufacturing, supply chain, and OEM/ODM agreements alongside the GC and outside counsel.
Partner with Product Counsel to identify commercial, product liability, regulatory, and privacy issues arising from any transaction you touch. Flag privacy/COPPA-relevant terms to Product Counsel, who owns Nex's privacy program and day-to-day privacy advisory work - you are not expected to advise on these substantively yourself.
Cross-Functional Partnership & Process
Build trusted relationships with [Content, Partnerships, Business Development, Product, and Marketing] - you'll be known as the attorney teams want in the room when a deal is taking shape, not just when paper needs signing.
Partner with Legal Operations on intake triage, template design, and CLM workflow design for content, developer, and partnership agreement types.
Manage and coordinate outside counsel on specialized or high-stakes IP, regulatory, or hardware/supply chain matters, with Legal Operations administering the underlying vendor relationship and spend.
Use AI-powered legal tools to accelerate contract review, drafting, and analysis, and help identify opportunities to further integrate AI into the team's workflows.
Contribute to Nex's broader legal function build-out over the next 18 months - templates, policies, and training - as one of the company's early in-house attorneys.
You Might Thrive in This Role If You
Hold a J.D. and active bar membership in good standing (California or another U.S. state, as applicable).
Have 7-10+ years of combined law firm and in-house experience, including meaningful time supporting a content/media partnerships business.
Have direct experience negotiating publishing/content licensing deals; experience with brand/entertainment IP licensing is a strong plus.
Understand partnership economics: how revenue share and attribution work, and how to structure incentives that align interests between Nex and its content and brand partners.
Are comfortable operating in an entrepreneurial environment with little existing precedent. You are proactive, independent, and energized by building rather than maintaining.
Communicate with clarity and business judgment, tailoring advice to enable responsible, fast-moving growth, and are comfortable presenting partnership strategy to business leaders.
Demonstrate sound judgment in ambiguous or fast-changing situations, and can distinguish real risk from theoretical risk.
Are willing and able to flex into commercial, vendor, or hardware-adjacent agreements when the business needs it, even though that's not the core of the role.
Bring genuine curiosity about AI tools and how they're reshaping commercial legal practice.
Nice to Have
Experience at a gaming or consumer content/media company. Experience negotiating with entertainment studios, media brands, or children's content licensors.
Working knowledge of children's privacy frameworks (e.g., COPPA) or international data privacy regimes as applied in a commercial/platform context.
Some exposure to hardware, manufacturing, or supply chain agreements - helpful for the secondary scope of this role, though not the primary focus.
Familiarity with CLM systems (Spotdraft, Ironclad, or similar) from a heavy end-user or template-owner perspective.
What Success Looks Like
[Content, Partnerships, and Business Development] teams have a legal partner they trust to move deals forward quickly and with confidence.
Developer, content, and brand partner agreements are negotiated efficiently, with clear risk framing and business-enabling solutions.
Brand and licensing partnerships are structured to protect Nex's IP and reputation while still closing quickly.
Privacy and platform compliance issues are surfaced early and routed to Product Counsel, not resolved after the fact.
Templates and negotiation playbooks scale with the business so Legal doesn't become a bottleneck as Nex's content and partnership ecosystem grows.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for an Alliances Team Lead to own and grow Provectus's most strategic partnerships: Anthropic and AWS. This is a build-and-lead role — you will create the programs for our alliances function from the ground up.
On the Anthropic side, you will run partner activation programs end to end: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones and closeout requirements are met. You will grow our standing in the Claude Partner Network and be the person inside Anthropic who advocates for Provectus.
On the AWS side, you will manage the alliance, maintaining AI and generative AI competency requirements, keeping Premier Tier standing current, and building the co-sell motion with AWS field teams. There is also an opportunity to develop early-stage partnerships with GCP and others as the ecosystem evolves.
You will lead a team and work directly with Provectus engineering, SO, and marketing leadership to turn partner programs into measurable pipeline.
Responsibilities:
Anthropic partnership
Own the Anthropic partnership end-to-end — build and scale partner activation programs, manage funded enablement engagements from scoping through completion and reimbursement.
Create repeatable playbooks for partner-funded customer activations: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones are met.
Grow Provectus's standing in the Claude Partner Network; track program changes, tier requirements, and new co-marketing opportunities.
Develop named executive relationships at Anthropic — field leadership, partner success, and product teams — who actively advocate for Provectus in joint accounts.
AWS alliance
Manage the AWS alliance day-to-day — keep Provectus current on Generative AI competency requirements, renewals, and program changes; maintain Premier Tier standing.
Build and expand co-sell motion with AWS field teams — drive opportunity registration, joint account planning, and pipeline reviews with AWS partner sellers.
Manage AWS funding programs; ensure Provectus maximises available program benefits.
Team and cross-functional leadership
Lead and develop a team of partner managers; set priorities, coach on partner engagement, and build the operating cadence for the alliances function.
Work with sales, marketing, and delivery to turn partner programs into pipeline — co-marketing campaigns, joint solution offerings, and partner-sourced revenue.
Represent Provectus at executive briefings and ecosystem events; bring relevant partner intelligence back to leadership.
Ecosystem expansion
Identify and develop early-stage partnerships with GCP and other emerging AI ecosystem players as the market evolves.
Track the competitive alliance landscape — which SI competitors hold which partner tiers, where there are white spaces Provectus can occupy.
What You Need to Succeed:
5–8+ years in technology alliances, partnerships, or channel roles, with meaningful time spent managing a hyperscaler relationship (Anthropic, AWS strongly preferred).
Direct experience with partner programs: competencies, funding programs (MDF, MAP, or similar), co-sell mechanisms, and partner portals — hands-on, not just supervisory.
Track record of building alliance programs from scratch — not just inheriting and running an existing book.
Experience leading and developing a team; comfortable setting direction and coaching without a large management structure behind you.
Comfortable operating at executive level with partners and customers, and hands-on enough to manage program mechanics personally when needed.
Strong written and verbal communication — able to translate partner programs into clear internal playbooks and joint value propositions.
Familiarity with the AI/ML ecosystem — enough to have credible conversations about implementation approaches and enterprise AI adoption challenges.
Vertical depth in Financial Services or Life Sciences — Anthropic's and Provectus's primary enterprise target markets.
Experience managing GCP, OpenAI, or other emerging AI ecosystem partnerships is preferred.
Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
What success looks like:
Anthropic activation programs running as a repeatable, funded motion with a growing pipeline of customer engagements quarter over quarter.
AWS AI competency requirements current, with Premier Tier standing maintained and co-sell pipeline growing quarter over quarter.
Named executive relationships at both partners who actively advocate for Provectus in joint accounts.
An alliances team with clear ownership, operating cadence, and measurable partner-sourced revenue contribution.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Genuine autonomy and the trust to operate in your lane without micromanagement.
World-class AI/ML delivery capability behind you — a team that can actually execute on what you sell or source.
You will shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for an Alliances Team Lead to own and grow Provectus's most strategic partnerships: Anthropic and AWS. This is a build-and-lead role — you will create the programs for our alliances function from the ground up.
On the Anthropic side, you will run partner activation programs end to end: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones and closeout requirements are met. You will grow our standing in the Claude Partner Network and be the person inside Anthropic who advocates for Provectus.
On the AWS side, you will manage the alliance, maintaining AI and generative AI competency requirements, keeping Premier Tier standing current, and building the co-sell motion with AWS field teams. There is also an opportunity to develop early-stage partnerships with GCP and others as the ecosystem evolves.
You will lead a team and work directly with Provectus engineering, SO, and marketing leadership to turn partner programs into measurable pipeline.
Responsibilities:
Anthropic partnership
Own the Anthropic partnership end-to-end — build and scale partner activation programs, manage funded enablement engagements from scoping through completion and reimbursement.
Create repeatable playbooks for partner-funded customer activations: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones are met.
Grow Provectus's standing in the Claude Partner Network; track program changes, tier requirements, and new co-marketing opportunities.
Develop named executive relationships at Anthropic — field leadership, partner success, and product teams — who actively advocate for Provectus in joint accounts.
AWS alliance
Manage the AWS alliance day-to-day — keep Provectus current on Generative AI competency requirements, renewals, and program changes; maintain Premier Tier standing.
Build and expand co-sell motion with AWS field teams — drive opportunity registration, joint account planning, and pipeline reviews with AWS partner sellers.
Manage AWS funding programs; ensure Provectus maximises available program benefits.
Team and cross-functional leadership
Lead and develop a team of partner managers; set priorities, coach on partner engagement, and build the operating cadence for the alliances function.
Work with sales, marketing, and delivery to turn partner programs into pipeline — co-marketing campaigns, joint solution offerings, and partner-sourced revenue.
Represent Provectus at executive briefings and ecosystem events; bring relevant partner intelligence back to leadership.
Ecosystem expansion
Identify and develop early-stage partnerships with GCP and other emerging AI ecosystem players as the market evolves.
Track the competitive alliance landscape — which SI competitors hold which partner tiers, where there are white spaces Provectus can occupy.
What You Need to Succeed:
5–8+ years in technology alliances, partnerships, or channel roles, with meaningful time spent managing a hyperscaler relationship (Anthropic, AWS strongly preferred).
Direct experience with partner programs: competencies, funding programs (MDF, MAP, or similar), co-sell mechanisms, and partner portals — hands-on, not just supervisory.
Track record of building alliance programs from scratch — not just inheriting and running an existing book.
Experience leading and developing a team; comfortable setting direction and coaching without a large management structure behind you.
Comfortable operating at executive level with partners and customers, and hands-on enough to manage program mechanics personally when needed.
Strong written and verbal communication — able to translate partner programs into clear internal playbooks and joint value propositions.
Familiarity with the AI/ML ecosystem — enough to have credible conversations about implementation approaches and enterprise AI adoption challenges.
Vertical depth in Financial Services or Life Sciences — Anthropic's and Provectus's primary enterprise target markets.
Experience managing GCP, OpenAI, or other emerging AI ecosystem partnerships is preferred.
Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
What success looks like:
Anthropic activation programs running as a repeatable, funded motion with a growing pipeline of customer engagements quarter over quarter.
AWS AI competency requirements current, with Premier Tier standing maintained and co-sell pipeline growing quarter over quarter.
Named executive relationships at both partners who actively advocate for Provectus in joint accounts.
An alliances team with clear ownership, operating cadence, and measurable partner-sourced revenue contribution.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Genuine autonomy and the trust to operate in your lane without micromanagement.
World-class AI/ML delivery capability behind you — a team that can actually execute on what you sell or source.
You will shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
headSan Francisco, CA; You are based in San Francisco or willing to relocate with our relocation support, can be in the office every day a program runs, 3 days in a normal week, and can travel 25 to 30 percent
leadNew York City, NY; About half of your time will be spent delivering ILT hands-on technical instruction in New York and remotely across European time zones; Deliver hands-on technical instruction across Anthropic’s onboarding, residency, and technical enablement programs, in person in New York and remotely across European time zones; Experience teaching across time zones or to European audiences, including coaching instructors from recorded sessions
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorDublin, Ireland; London, England; At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments
San Francisco, CA
ГибридMilan, Italy; Biassono, Italy
ГибридParis; Amsterdam; Singapore; London; Lausanne; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorГеография найма не уточнена
Nex employees may be expected to collaborate with colleagues across different time zones
Nex employees may be expected to collaborate with colleagues across different time zones
УдалённоleadNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
УдалённоleadГеография найма не уточнена
ГибридNew York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks