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Location: Edinburgh, United Kingdom; London, United Kingdom; Manchester, United Kingdom; United Kindom, United Kingdom Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We are seeking an Event Design Coordinator to manage the intake, production, and quality assurance of event-related creative requests coming from a wide range of teams across the business. This is a builder-and-gatekeeper role: you'll work hand-in-hand with designers to turn varied, often fast-turnaround requests into flawless deliverables, including booth graphics, signage, decks, digital assets, swag, and invites, while proactively spotting risks (timeline, brand, print spec, or logistical) before they become problems. We are not looking for someone who simply routes tickets. We're looking for someone who understands both the creative process and the operational realities of live events well enough to catch a misaligned bleed line, a missing dieline, or a vendor deadline that's about to slip, and to fix it before anyone else notices. Responsibilities Request Intake & Triage Serve as the primary point of contact for event-related creative requests coming from varied teams across Tether. Scope each request clearly: deliverable type, format (print vs. digital), quantity, deadline, dimension, venue/vendor constraints, and brand requirements. Flag conflicting timelines, unrealistic turnarounds, or missing information immediately, and propose a workable plan rather than waiting to be asked. Design Collaboration & Project Management Brief designers with complete, unambiguous specs so work is right the first time. Manage multiple concurrent event workstreams across different teams and deadlines without dropping details. Track status across all active requests and proactively surface bottlenecks before they affect the event date. Quality Assurance (Print & Digital) Review every designer deliverable before it goes back to the requesting team, checking brand consistency, copy accuracy, resolution, color mode (CMYK vs. RGB), bleed/trim/safe zones, file formats, and platform specs (e.g., booth panel dimensions, social crop ratios, slide aspect ratios). Catch errors that would be costly or embarrassing to fix on-site or post-launch (typos, wrong sizing, low-res exports, broken links, outdated logos). Maintain a QA checklist/process that scales across event types and gets sharper over time. Event Documentation & Knowledge Management Document and file all assets, briefs, and final deliverables for each event in a shared drive, using a clear, consistent structure. Organize files so the wider team can easily find past work, reuse assets, and cross-reference specs, timelines, or creative direction from previous events. Keep a running record of vendor details, production specs, and lessons learned per event to speed up planning for future ones. Risk & Logistics Ownership Anticipate what can go wrong, such as vendor lead times, print production windows, last-minute scope changes, and shipping delays, and build buffer and contingency plans into every project timeline. Coordinate with vendors and print/production partners as needed to confirm specs and delivery windows. Keep stakeholders across requesting teams and design aligned with clear, proactive status updates rather than reactive fire drills. Cross-Team Partnership Act as a trusted liaison between business requesters and the design team, protecting designers' time from ambiguous briefs while protecting requesters from missed deadlines. Continuously improve the intake and review process based on what goes wrong (or almost goes wrong) on each event. 5+ years of experience in event marketing, event production, creative operations, or project management with a strong events component. Proven experience managing print and digital production processes; you know what a dieline is, what "safe area" means, and why RGB assets can't go straight to print. Strong organizational and multitasking skills: demonstrated ability to manage several concurrent, cross-functional requests with competing deadlines. Sharp attention to detail, comfortable being the last line of defense before a deliverable ships. Experience reviewing and giving actionable feedback on creative work from designers, without needing to be a designer yourself. A proactive, risk-first mindset: you naturally ask "what could go wrong here?" and build a plan around the answer. Excellent written and verbal communication; comfortable managing stakeholders across different teams with different priorities. Familiarity with project management tools (Asana, Monday, or similar) and design review tools like Figma Experience setting up shared drive structures or asset libraries for teams. Fluent in English and Spanish / Italian is a plus. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Amsterdam, Netherlands; Lugano, Switzerland; Lausanne, Switzerland; Geneve, Switzerland; Chiasso, Switzerland; Berne, Switzerland; Stockholm, Sweden Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We are seeking an Event Design Coordinator to manage the intake, production, and quality assurance of event-related creative requests coming from a wide range of teams across the business. This is a builder-and-gatekeeper role: you'll work hand-in-hand with designers to turn varied, often fast-turnaround requests into flawless deliverables, including booth graphics, signage, decks, digital assets, swag, and invites, while proactively spotting risks (timeline, brand, print spec, or logistical) before they become problems. We are not looking for someone who simply routes tickets. We're looking for someone who understands both the creative process and the operational realities of live events well enough to catch a misaligned bleed line, a missing dieline, or a vendor deadline that's about to slip, and to fix it before anyone else notices. Responsibilities Request Intake & Triage Serve as the primary point of contact for event-related creative requests coming from varied teams across Tether. Scope each request clearly: deliverable type, format (print vs. digital), quantity, deadline, dimension, venue/vendor constraints, and brand requirements. Flag conflicting timelines, unrealistic turnarounds, or missing information immediately, and propose a workable plan rather than waiting to be asked. Design Collaboration & Project Management Brief designers with complete, unambiguous specs so work is right the first time. Manage multiple concurrent event workstreams across different teams and deadlines without dropping details. Track status across all active requests and proactively surface bottlenecks before they affect the event date. Quality Assurance (Print & Digital) Review every designer deliverable before it goes back to the requesting team, checking brand consistency, copy accuracy, resolution, color mode (CMYK vs. RGB), bleed/trim/safe zones, file formats, and platform specs (e.g., booth panel dimensions, social crop ratios, slide aspect ratios). Catch errors that would be costly or embarrassing to fix on-site or post-launch (typos, wrong sizing, low-res exports, broken links, outdated logos). Maintain a QA checklist/process that scales across event types and gets sharper over time. Event Documentation & Knowledge Management Document and file all assets, briefs, and final deliverables for each event in a shared drive, using a clear, consistent structure. Organize files so the wider team can easily find past work, reuse assets, and cross-reference specs, timelines, or creative direction from previous events. Keep a running record of vendor details, production specs, and lessons learned per event to speed up planning for future ones. Risk & Logistics Ownership Anticipate what can go wrong, such as vendor lead times, print production windows, last-minute scope changes, and shipping delays, and build buffer and contingency plans into every project timeline. Coordinate with vendors and print/production partners as needed to confirm specs and delivery windows. Keep stakeholders across requesting teams and design aligned with clear, proactive status updates rather than reactive fire drills. Cross-Team Partnership Act as a trusted liaison between business requesters and the design team, protecting designers' time from ambiguous briefs while protecting requesters from missed deadlines. Continuously improve the intake and review process based on what goes wrong (or almost goes wrong) on each event. 5+ years of experience in event marketing, event production, creative operations, or project management with a strong events component. Proven experience managing print and digital production processes; you know what a dieline is, what "safe area" means, and why RGB assets can't go straight to print. Strong organizational and multitasking skills: demonstrated ability to manage several concurrent, cross-functional requests with competing deadlines. Sharp attention to detail, comfortable being the last line of defense before a deliverable ships. Experience reviewing and giving actionable feedback on creative work from designers, without needing to be a designer yourself. A proactive, risk-first mindset: you naturally ask "what could go wrong here?" and build a plan around the answer. Excellent written and verbal communication; comfortable managing stakeholders across different teams with different priorities. Familiarity with project management tools (Asana, Monday, or similar) and design review tools like Figma Experience setting up shared drive structures or asset libraries for teams. Fluent in English and Spanish / Italian is a plus. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Remote Canada Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. InfluxData's North America Commercial sales team is growing, and we're looking for a Commercial Account Executive to own a territory end to end. This is a hybrid new business and account management role. You'll hunt new logos across organizations of 1–500 employees in North America, and you'll carry a book of roughly 40 existing accounts that you are responsible for renewing and growing. The best people in this seat are as comfortable running a cold outbound motion as they are sitting with an existing customer six months before renewal, understanding where their usage is headed and what it will take to expand. You are a hunter and a builder. You enjoy creating new relationships and deepening existing ones. You're all about working hard, supporting one another, ideating nonstop, and having a lot of fun while doing it. InfluxDB is a purpose-built time series database used by engineering, platform, DevOps, SRE, and IoT teams to handle high-volume telemetry data. You'll be selling to technical buyers, which means the strongest AEs on this team are curious, consultative, and willing to get into the substance of a customer's architecture and problem. What you’ll be doing: New Business - Owning the full sales cycle for new logos in North America Commercial — prospecting, discovery, scoping, POC, negotiation, and close - Building and sustaining your own pipeline through cold calling, outbound email, LinkedIn, account research, inbound follow-up, and partner activity - Running strong discovery: understanding the technical use case, the business impact, the buying process, the stakeholders, and what success looks like - Understanding the competitive landscape — including open source alternatives — and positioning InfluxData to win - Partnering with Sales Engineering to scope and run technical evaluations and POCs Renewals & Expansions - Owning renewal outcomes across a book of approximately 40 existing accounts, including forecast accuracy on every renewal in your territory - Engaging renewals early — well ahead of the contract date — to understand usage trends, changes in the customer's environment, budget cycle, and stakeholder changes - Identifying and closing expansion: new use cases, new teams and divisions, increased capacity, and upgrades - Building multi-threaded relationships across your accounts so the relationship does not sit with a single champion - Spotting and escalating retention risk early, and working with Customer Success and Support to resolve it before it reaches the renewal conversation - Conducting regular check-ins and business reviews with your accounts to keep value visible Across the Whole Territory - Building trust and credibility, both internally and with prospects and customers, from engineering to executive stakeholders - Keeping opportunity detail, next steps, renewal dates, and forecast accurate in Salesforce - Forecasting and managing your sales activity and pipeline to meet revenue targets and company goals - Meeting or exceeding monthly targets and quarterly quota across both new business and renewal/expansion What we’re looking for: - 1+ years of quota-carrying sales experience selling data solutions, SaaS, PaaS, developer tools, or cloud infrastructure - Experience selling into commercial and mid-market organizations - Experience managing accounts post-close through annual renewal cycles, with responsibility for retention and growth - Demonstrated success running a full sales cycle from self-sourced pipeline through close - Ability to balance hunting and farming — the discipline to keep prospecting while carrying an active book of business - Comfort selling to technical buyers and translating technical capability into business value - Superior written and verbal communication skills, able to talk to all levels at an organization - Demonstrable history of meeting or exceeding quota - Strong prospecting, qualifying, closing, and account management skills - Excellent negotiation skills, including renewal and expansion negotiations - Disciplined pipeline management, CRM hygiene, and forecast accuracy It’s a plus if you have: - Experience selling open source or commercial-open-source products, and competing against free alternatives - Experience with time series data, observability, monitoring, IoT or industrial telemetry, DevOps, or SRE tooling - Experience carrying a combined new business and renewal quota Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.  InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is redefining how businesses manage their finances, and our growth marketing team is how millions of businesses first hear that story. As we expand internationally, paid ads are one of our highest-leverage channels — and localized, high-craft creative is what makes them work in a new market. Based in our London office, you'll own the creative that powers Ramp's international acquisition engine across Meta, LinkedIn, Reddit, and Direct Mail. You'll take the playbook we've built in the US and adapt it for the UK and EU — shaping how Ramp shows up across paid social, video, and display for international audiences. You'll work closely with our Performance Marketing team to turn ideas into ads that move metrics, while pushing the creative bar on what a finance brand can look and feel like abroad. This is a temporary full-time role, based in London. WHAT YOU'LL DO - Design and animate paid creative end-to-end across static and motion formats, tailored for international markets. - Create and localize ads for Meta, LinkedIn, Reddit, and emerging channels across the UK and EU. - Adapt the US growth creative playbook for international audiences — and flag where local nuance means it needs to break, not just translate. - Develop scalable design and motion systems that help the team move faster while maintaining a high creative bar. - Concept hooks, headlines, visual treatments, and creative variants that earn attention and drive performance in-market. - Partner closely with Performance Marketing, copywriters, and product marketers (largely US-based) to bring ideas to life across time zones. - Iterate quickly based on performance data and contribute to international testing strategy. - Build templates, automations, AI workflows, and creative systems that increase team velocity. - Explore new tools, techniques, and AI-native workflows to expand what's possible inside our production pipeline. - Help evolve how Ramp's brand shows up across international growth marketing. WHAT YOU NEED - 5+ years of experience in visual design, motion design, or creative production - Strong portfolio demonstrating both static and motion work - Experience creating performance-driven creative for paid acquisition channels - Strong taste and a clear point of view on what makes great advertising — with an eye for what resonates in UK/EU markets - Comfort working in a fast-paced, test-and-learn environment where speed and iteration matter - Ability to use performance data and business outcomes as creative feedback - Comfort collaborating with a primarily US-based team across time zones - Expertise in Figma and Adobe Creative Suite (particularly After Effects) - Based in or able to work from the London office Nice-to-Haves - Experience building automations, templates, component systems, scripts, or internal creative tooling - Fluency with AI tools such as Runway, Veo, Kling, Midjourney, ElevenLabs, Claude Code, or similar - Experience creating short-form video for Reels, Shorts, TikTok, and paid social - Experience creating or localizing creative for multiple international markets - Experience in finance, fintech, SaaS, or other high-growth technology companies - Familiarity with performance marketing and growth experimentation frameworks BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels. WHAT YOU'LL DO - Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization. - Translate performance data into clear recommendations for creative, targeting, and testing. - Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting. - Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market. - Develop structured testing plans across audiences, creative, messaging, formats, and placements - Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance. - Identify opportunities to improve workflows through templates, automation, and AI-enabled tools. - Grow into channel planning and broader paid acquisition strategy. WHAT YOU NEED - 4+ years of experience managing paid social or performance marketing campaigns - Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager - A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization - Experience working across both creative testing and media execution - Experience building repeatable campaign templates, operating systems, and AI-assisted workflows - Ability to interpret performance data and turn it into clear, actionable decisions - Strong project management skills and confidence owning initiatives from brief through launch - Excellent attention to detail, particularly when building, trafficking, and QAing campaigns - Comfort operating in a fast-paced, test-and-learn environment - Strong cross-functional communication and stakeholder-management skills - A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility Nice-to-Haves - Experience in paid social for B2B, SaaS, fintech, or financial products - Experience leading integrated product or feature launches - Knowledge of incrementality testing, experimentation frameworks, and measurement strategy - Experience with landing-page testing and conversion-rate optimization - Familiarity with marketing analytics, automation, and reporting tools - A strong point of view on what makes paid creative effective across different platforms BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco; New York ABOUT THE TEAM OpenAI Academy is an AI literacy initiative dedicated to ensuring the benefits of AI are widely shared. Our programs help individuals and organizations build AI fluency, explore real-world applications, and use AI responsibly to solve problems. Academy delivers in-person and virtual learning experiences in partnership with mission-aligned organizations. We create hands-on, accessible programs for audiences with different goals, contexts, and levels of experience. To date, over 4 million people worldwide have engaged with our content online, and thousands have attended our in-person events. ABOUT THE ROLE We’re seeking an experienced, highly self directed Learning Designer & Content Developer to create and test AI training for OpenAI Academy’s in-person and virtual programs. You’ll work with Academy leads and subject-matter experts to produce training packages from agreed-upon briefs, incorporate feedback, and meet delivery timelines. OpenAI will set program priorities and retain final approval of curriculum, content, and delivery standards. This is a contractor position. IN THIS ROLE, YOU WILL: Learning Design & Content Development - Personally develop complete training packages, including polished, brand-aligned slide decks; speaker notes and concise live facilitation cues; demonstration scripts and prompts; realistic sample files; participant exercises and handouts; and facilitator preparation materials. - Design practical learning experiences for virtual and in-person delivery, with clear learning objectives, realistic timing, transitions, prompts, participant practice, and fallback plans. - Adapt examples, language, pacing, setup instructions, and practice activities to participants’ roles, goals, digital confidence, and AI experience. Design clear support for beginners and meaningful extensions for experienced participants, with useful outcomes learners can apply to their own lives or work. - Work with subject-matter experts and Academy leads to turn complex product and policy concepts into clear, accurate, and usable instruction. Curriculum Development & Maintenance - Create reusable templates and document agreed design standards and production practices. Keep source materials organized, current, and clearly versioned so facilitators and partners can find approved materials. - Develop agreed training packages from initial brief through review, rehearsal, final handoff, and subsequent updates. Keep slides, guides, prompts, exercises, and supporting assets aligned as the training evolves. - Keep assigned training materials up to date as product capabilities, interfaces, and access requirements change. Update affected slides, prompts, demos, exercises, and facilitator guides, and retest workflows before delivery. Facilitation & Trainer Support - Pilot new trainings, lead rehearsals, and facilitate selected sessions to test materials and model effective delivery. - Develop materials and support pilots to extend and improve Academy’s existing facilitator training pathway under the Academy team’s direction. - Prepare and coach Academy and partner facilitators to use the materials through rehearsal and feedback, following OpenAI-approved guidance on accuracy, inclusion, safety, and participant experience. Instructional Quality & Continuous Improvement - Create lightweight learning-assessment and participant-feedback approaches that reveal whether programs are understandable, relevant, and actionable. - Use rehearsal findings and participant and facilitator feedback to recommend and implement revisions to materials and delivery guidance. - Build and rehearse demonstrations in the intended delivery environment. Verify prompts, outputs, timing, account and feature requirements, and screen readability; prepare realistic sample data, setup and reset instructions, and fallback outputs where needed. Cross-Functional Collaboration - Work closely with Academy program leads, trainers, subject-matter experts, and relevant Global Affairs, Product, Customer Education, Communications, and partner teams. - Coordinate reviews at agreed milestones, resolve content and usability issues, and submit materials for OpenAI’s final approval. WHAT SUCCESS LOOKS LIKE - Complete, tested training packages are delivered on schedule, meet Academy’s requirements, and enable facilitators to run engaging sessions without extensive clarification or undocumented knowledge. - Participants can complete the intended activities and apply what they learned; audience adaptations reflect their needs while preserving the agreed learning objectives. - Academy leads can delegate training development from an agreed brief, with focused review at key milestones and final approval by OpenAI. - Rehearsal observations and participant and facilitator feedback lead to specific improvements, and materials remain current as products and audience needs change. WE’RE LOOKING FOR - Demonstrated experience in learning design, instructional design, adult learning, customer education, educator development, or a closely related field. - A portfolio of complete training programs you personally designed and produced, including presentation materials, facilitator guidance, practical exercises, and demonstrations. Be prepared to explain your contribution, what changed after testing, and how other facilitators used the materials. - Strong live facilitation skills and the ability to rehearse and deliver practical learning sessions for audiences with different levels of experience, confidence, and familiarity with AI. - Strong hands-on proficiency with ChatGPT and AI-assisted workflows, including the ability to independently build, troubleshoot, and explain practical demonstrations for nontechnical audiences. - Strong writing, editing, and slide-development skills: you make complex material clear, accurate, and actionable, and create polished, accessible materials that follow brand guidelines. - Experience verifying product claims and updating instructional materials as capabilities, interfaces, and access requirements change. - Experience managing content versions, incorporating stakeholder feedback, and delivering multiple training projects against agreed briefs and timelines. - Sound judgment, attention to detail, and comfort operating in a fast-moving environment with evolving priorities. - A commitment to accessible, inclusive learning and enthusiasm for OpenAI Academy’s mission. PREFERRED EXPERIENCE - Designing AI literacy, digital-skills, workforce, public-interest, or technology-learning programs. - Adapting learning experiences for different communities, sectors, languages, or cultural contexts. - Coaching facilitators, developing train-the-trainer resources, or supporting delivery through partners at scale. - Using lightweight assessment, field observation, or performance evidence to improve instruction. POTENTIAL EXPANSION AREAS Additional work may be agreed upon with Academy leads based on program needs and contractor capacity, including: - Translation and localization systems for Academy materials. - Support for facilitator assessments, field observation, and quality sampling using OpenAI-approved readiness criteria, with qualification decisions retained by OpenAI. - Additional learning-assessment tools and impact-measurement support.

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them. GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering. What You'll Do Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives. Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go. Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org. Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it. Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it. Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it. Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group. Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines. Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity. Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome. Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate. Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each. Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading. Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late. Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently. Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors. Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member. What You'll Bring 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Toronto, Ontario, Canada About the Role iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams.  Working alongside a close-knit team to drive platform stability, data quality, and commercial capability, this is a role for someone comfortable walking into complexity, assessing it clearly, and building solutions that last. Responsibilities Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication. Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established. Gather and translate business requirements into scalable, user-friendly solutions. Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards. Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules). Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales. Maintain and manage sandbox environments for testing and deployment. Collaborate with teams using integrated platforms. Troubleshoot and fix bugs as needed. Monitor Salesforce releases and recommend relevant platform improvements. Communicate platform updates and provide user training as needed. Qualifications 5-7+ years of hands-on Salesforce Admin experience Bachelor’s degree or equivalent experience in a related field Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred Experience working across multiple Salesforce orgs, including environments with limited existing documentation Familiar with financial services, fintech, or alternative investments is a plus Excellent written and verbal communication skills with attention to detail Able to document processes and contribute to internal knowledge management Comfortable working independently while collaborating across teams Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is CAD 95,000 to CAD 110,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $104,036 — $124,848 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error. If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!   THE OPPORTUNITY - Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers - Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention - Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics - Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow - Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources - Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution - Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs - Deliver insights that shape compliance direction through clear, data-driven storytelling   WHAT YOU BRING - 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID - Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments - Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly - Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration - Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards - Strong communicator who can simplify complex data ideas for both technical and non-technical audiences - Alignment with the values outlined in Kraken's Tentaclements document   NICE TO HAVES - Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field - Passion for continuous learning and approaching problems with a beginner's mindset - Solid understanding of the cryptocurrency space and how financial markets function Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Salt Lake City, Utah, United States About the Role iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams.  Working alongside a close-knit team to drive platform stability, data quality, and commercial capability, this is a role for someone comfortable walking into complexity, assessing it clearly, and building solutions that last. Responsibilities Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication. Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established. Gather and translate business requirements into scalable, user-friendly solutions. Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards. Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules). Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales. Maintain and manage sandbox environments for testing and deployment. Collaborate with teams using integrated platforms. Troubleshoot and fix bugs as needed. Monitor Salesforce releases and recommend relevant platform improvements. Communicate platform updates and provide user training as needed. Qualifications 5-7+ years of hands-on Salesforce Admin experience Bachelor’s degree or equivalent experience in a related field Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred Experience working across multiple Salesforce orgs, including environments with limited existing documentation Familiar with financial services, fintech, or alternative investments is a plus Excellent written and verbal communication skills with attention to detail Able to document processes and contribute to internal knowledge management Comfortable working independently while collaborating across teams Benefits The base salary range for this role is $90,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. _______________________________________________________________________ WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. _______________________________________________________________________ RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. _______________________________________________________________________ QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$160,300– CA$229,000 base United States: $115,500 – $165,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United Kingdom; Brazil; Ireland; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error. If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!   THE OPPORTUNITY - Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers - Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention - Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics - Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow - Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources - Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution - Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs - Deliver insights that shape compliance direction through clear, data-driven storytelling   WHAT YOU BRING - 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID - Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments - Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly - Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration - Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards - Strong communicator who can simplify complex data ideas for both technical and non-technical audiences - Alignment with the values outlined in Kraken's Tentaclements document   NICE TO HAVES - Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field - Passion for continuous learning and approaching problems with a beginner's mindset - Solid understanding of the cryptocurrency space and how financial markets function Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Задачи: — Design, build, and maintain data infrastructure and pipelines spanning both batch and real-time / streaming workloads, contributing to architectural decisions along the way — Build and maintain scalable, efficient, and reliable ETL/ELT pipelines using languages and frameworks such as Python, SQL, Spark, Flink, Beam, or equivalents — Work on real-time or near-real-time data solutions (e.g. CDC, streaming, micro-batch) for use cases that require timely data — Partner with data scientists, ML engineers, analysts, and product teams to understand data requirements, define SLAs, and deliver coherent data products that others can self-serve — Establish data quality, validation, observability, and monitoring frameworks (data auditing, alerting, anomaly detection, data lineage) — Investigate and resolve complex production issues: root cause analysis, performance bottlenecks, data integrity, fault tolerance — Document data flows, data dictionaries, architecture patterns, and operational runbooks Требования: — 5+ years of experience in data engineering (or similar) roles — Strong experience in ETL/ELT pipeline design, implementation, and optimization — Deep expertise in Python and SQL writing production-quality, maintainable, testable code — Experience with large-scale data warehouses (e.g. Databricks, BigQuery, Snowflake) — Solid grounding in software engineering fundamentals, data structures, and systems thinking — Hands-on experience in data modeling (dimensional modeling, normalization, schema design) — Experience building systems with real-time or streaming data (e.g. Kafka, Kinesis, Flink, Spark Streaming), and familiarity with CDC frameworks — Experience with orchestration / workflow frameworks (e.g. Airflow) — Familiarity with data governance, lineage, metadata, cataloging, and data quality practices

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Design at Anthropic sits at the intersection of craft, research, and product intuition. We're a small team working on products that millions of people use daily—and on interactions that don't have established conventions yet. Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real-time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity. We're looking for designers who ship fast and stay in motion—people who would rather get something in front of users this week than perfect it for a month. You're excited to question fundamental UI assumptions and invent patterns that feel native to AI, and you're already using tools like Claude Code to extend what you can build. You pay attention to where model capabilities are heading, not just what Claude can do today, and you find ways to keep caring about the pixels, the copy, and the edge cases while shipping quickly. Key responsibilities Collaborate with product managers, engineers, AI researchers and other stakeholders to define product vision, strategy and roadmaps, and play an active role in shipping. Understand the technical architecture of our products and define primitives for new capabilities. Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology Comfortable in code, design, prototypes, and learning new ways to communicate ideas and concepts Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment Minimum qualifications Experience designing and shipping complex workflows, enterprise/B2B SaaS, developer tools, or API products end-to-end Proven track record of executing end-to-end on large and complex products, or a series of products, in ambiguous environments A portfolio demonstrating user-centered design thinking and polished UI craftsmanship Proficiency with modern design and prototyping tools, such as Figma Experience using AI tools such as Claude Code as a creative partner in your own design practice Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority Preferred qualifications Experience prototyping with front-end code (e.g., HTML/CSS/JS) Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States What the Role Is As the CS Enablement Program Manager, you’ll be the business owner of the systems that make both our human agents and AI agents effective, starting with the quality and integrity of the knowledge they rely on. As a highly autonomous, high-judgment IC, you’ll build and continuously improve the knowledge base, SOPs, training, and AI-powered workflows that underpin Customer Support across Babylist and Babylist Health. You’ll bring deep operational rigor and a strong understanding of how AI is changing customer support—using the technology in your own work while designing systems that make it more effective across the organization. This is a greenfield opportunity to build the CS Enablement function at a tech-first consumer company: identifying where knowledge, policies, and workflows break down, and partnering across CS, BizOps Tech, Product, and Analytics to build a support system that gets smarter and more reliable as we scale. Who You Are Deep expertise in Support Operations, Enablement, or Knowledge Management : you've owned documentation, workflows, and operational strategy in high-volume environments. Can build and manage a knowledge base from scratch (Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content and maintaining accuracy at scale so both humans and AI systems can use it effectively. Can design for a hybrid AI-agent and human-agent support organization : structuring content for AI consumption, writing effective prompts, evaluating output quality, and calling the line between what's automated and what stays human-owned. Can write clear, usable SOPs for complex, multi-step, or edge-case scenarios, and know when to automate them instead. Can build and deliver training that actually changes how people work : onboarding, process rollouts, tool adoption, AI workflow enablement. Strong analytical instincts : you can read support data (ticket trends, contact drivers, resolution times) and turn it into decisions about what to fix, automate, or rebuild. Comfortable being the first person to do this job. This space doesn't have an established playbook in customer support yet, you'll be creating it. Effective cross-functional partner who can work with BizOps, Product, Analytics, and engineering-adjacent teams to drive real change, not just executing within your own lane. Demonstrated track record of using AI to do your own work better . At Babylist every team uses AI daily. You're already using it daily to move faster and improve your output, and have real opinions about when it works and when it doesn't. How You Will Make An Impact Build the CS Enablement program from the ground up: create the systems that keep agents (human and AI) current on knowledge base, training, and copilot content as product changes accelerate. Move support operations from AI-assisted to AI-native: rebuild workflows, documentation, and training so AI is the default operating model. Build and maintain the knowledge base that serves as the source of truth for both AI systems and human agents, structured for AI consumption and kept accurate as products and policies evolve. Close existing content gaps and continuously identify how to reduce unnecessary escalations and drive meaningful improvement in chatbot coverage and resolution rate. Lead the implementation of an AI copilot and bring usage to 90%+ of agent interactions by making the copilot genuinely useful (better source material, better prompt design). Build agent confidence through scalable training that teaches people when to trust AI, when to override it, and how to give feedback that improves it. Create SOPs for complex scenarios so cases get handled consistently, audit and streamline fragmented workflows, and design new processes with AI built in from the start. Partner with the CS Analyst to identify top contact drivers and documentation gaps, then act on them. Establish feedback loops with frontline agents so the system keeps improving instead of just when someone notices a problem. Why This Role You'd be defining a role that doesn't have a template yet. "AI-native CS enablement" isn't an established discipline in customer support. You won't be applying someone else's playbook, you'll be writing it. The foundation is still forming, and that's the opportunity. Most of the knowledge base, SOPs, and AI workflows don't exist yet, so the systems you build become how the org operates for years. You'll have real influence on the roadmap, not just execution against it. You're setting the agenda with BizOps Tech, Product, and Analytics on what gets fixed, automated, and rebuilt next. Your success is directly visible in the numbers that matter to the business : chatbot deflection, copilot adoption, CSAT. This isn't a support role in the background, it's core to how CS scales. About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $140,000 to $170,000 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.