Location: Remote (Canada)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its Regulations, this role is the legally-appointed compliance officer responsible for implementing RBCC's AML/ATF compliance program and for reporting suspicious transactions to FINTRAC. This is a standalone, high-accountability compliance leadership role: you will own Ramp Canada’s AML program end to end, act as the primary point of contact for FINTRAC and Ramp’s financial partners in the region, and serve as the gatekeeper protecting Ramp's Canadian entity from financial crime.
WHAT YOU'LL DO
- Serve as RBCC's MLRO, with authority over AML/ATF program design, execution, and effectiveness
- Act as primary regulatory contact with FINTRAC, managing supervisory correspondence, reporting, and exam readiness
- Make STR (Suspicious Transaction Report) filing determinations and file STRs
- Run day-to-day transaction monitoring and sanctions screening triage and investigation for the Canadian book
- -Own and maintain RBCC's AML/ATF risk assessment, refreshing it as products, geography, and risk profile evolve (including Quebec's onboarding)
- Develop, document, and deliver RBCC's ongoing compliance training program
- Define and stand up the operational workstreams for Canada, including case types, SLAs, escalation paths, tooling.
- Negotiate and clarify AML/compliance requirements directly with BMO (our Canadian banking partner) and other partners as new products and use cases come online
- Partner with Ramp's broader Compliance, Legal, and Regulatory Affairs teams (US) on cross-border projects and Canada's continued expansion
- Partner with the Global team and the Engineering team to identify areas of opportunity for automation, and operational efficiency and lead AI-driven initiatives.
WHAT YOU NEED
- 8+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech or at an MSB
- Deep working knowledge of FINTRAC's supervisory expectations and regulations
- Direct experience interfacing with regulators and bank partners
- AI Fluency and demonstrated experience leveraging AI to build and scale AML programs
- Comfort operating as a standalone compliance lead with independent judgment on filing/escalation decisions
- Experience building an AML program from a nascent/early stage, not only maintaining an established one
- Fintech or payments domain experience (card issuing, corporate expense, high-velocity digital transaction monitoring) strongly preferred over traditional retail-branch compliance background
NICE-TO-HAVES
- Fluency in French
- Experience supporting an MSB registration/licensing process (e.g., provincial registrations such as Quebec)
- Prior cross-border/group compliance structure experience
- Data analysis skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоRemote (Canada); Relocation expense coverage to NYC or SF (if needed)
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a 2LoD Compliance Strategist to provide dedicated independent second-line assurance across Ramp UK & Irish regulated businesses.
This is a hands-on role for someone who can turn regulatory expectations into a practical, evidence-led monitoring and assurance programme.
The role sits within Ramp's Europe Compliance function and supports the Head of Compliance & MLRO - Europe. You will not own first-line operational decisions or perform routine casework. Instead, you will independently test and challenge the design and operation of financial-crime, safeguarding, payments, outsourcing, governance, and regulatory-change controls. You will make sure that findings are understood, remediated by accountable owners, and independently validated before closure.
Ramp Payments Europe is developing across multiple legal entities, jurisdictions, payment rails, banking partners, product journeys, and shared Group services. The successful candidate will help give management and Boards a clear, reliable view of whether controls work in practice and where action is needed.
WHAT YOU'LL DO
- Run a practical, risk-based compliance monitoring programme across Ramps European entities.
- Test key controls and identify gaps, with a focus on whether they work in practice.
- Support assurance over financial-crime, payments, safeguarding, and outsourced-service controls.
- Track regulatory, Board, partner, audit, and internal commitments to ensure actions are completed on time.
- Manage findings and remediation, helping accountable teams resolve issues and confirming actions are closed.
- Produce clear reporting for management and Boards on key risks, control issues, incidents, and progress.
- Provide independent compliance input and advisory on significant product, payments, outsourcing, and operational changes.
- Deputise for the Head of Compliance & MLRO where required.
WHAT YOU NEED
- Min. 4 year of experience in compliance, risk, audit, controls, or regulatory change within payments, fintech, banking, or another regulated environment.
- Experience supporting compliance monitoring, control testing, issue management, remediation, or governance reporting.
- Working knowledge of UK and/or EU financial-services regulation, with the ability to apply requirements pragmatically in a fast-moving environment.
- Familiarity with financial-crime controls such as customer due diligence, sanctions screening, transaction monitoring, or record keeping.
- An interest in areas such as payments, safeguarding, outsourcing, operational resilience, or third-party oversight.
- Strong judgement and communication skills, with the confidence to identify issues, explain risk clearly, and work constructively with stakeholders.
- Comfortable working independently, managing priorities, and partnering with Product, Engineering, Operations, Legal, and Risk teams.
- Curious about using AI responsibly to improve compliance analysis, monitoring, or documentation.
NICE-TO-HAVES
- Experience in a UK payment institution, e-money institution, bank, card issuer, acquiring business, or payments fintech.
- Experience supporting FCA-facing work, banking-partner due diligence requirements.
- Experience with Consumer Duty, safeguarding, or formal outsourcing governance.
- Professional compliance, audit, risk, or financial-crime qualification.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Sweden)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and use their own automations so they can spend their time on judgement, not admin. We're hiring a KYB/AML Analyst in Stockholm to review and onboard business customers of our Swedish entity, work directly with those customers to get them live, and resolve onboarding requirements raised by our partners. You'll join a small Swedish team and help keep onboarding moving every day as we grow.
WHAT YOU'LL DO
- Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment
- Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale
- Handle customer communications through onboarding: clear document requests, follow-ups and status updates
- Resolve onboarding requirements from our card-issuing and payments partners for EU customers
- Document decisions to a standard that holds up to second-line and regulatory review
- Keep Swedish casework moving when teammates are on leave or handling incidents
- Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows
WHAT YOU NEED
- 2–4 years of KYB / AML / onboarding experience at a fintech, payment institution, EMI or bank
- Solid grounding in business customer due diligence: company registers, UBO identification, sanctions/PEP screening, and spotting red flags
- Fluent English, written and verbal
- Clear, friendly written communication with customers
- Curiosity about AI tools and how they can make casework faster and better
- Based in, or relocating to, Stockholm, with the right to work in Sweden
NICE-TO-HAVES
- Swedish (strongly preferred)
- Familiarity with Swedish sources and requirements (Bolagsverket, the beneficial ownership register, FI expectations under the Swedish AML Act)
- Experience onboarding EU businesses across several jurisdictions
- An additional European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities, and driving impact, this might be the role for you. Since launching in Denmark in 2017, we’ve expanded to over 200 cities and partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey, working closely with our partners to ensure their success on our platform. We’re a tight-knit team of 11 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt
here
.
What you’ll be doing
As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services. You’ll work closely with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.
Day-to-day in this role you’ll:
Spend 5–10 days per month visiting restaurant partners to strengthen relationships and better understand their business
Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
Use data to identify growth opportunities and guide partners through improvements that drive performance
Support partners with day-to-day operational topics and process improvements
Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
Gather feedback from your partners and share insights with internal teams to help improve our tools, services, and ways of working
Our humble expectations
We’re looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive, analytical, and thrives on building long-term relationships that deliver results.
Relationship-building skills – You’re a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners
Commercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve performance
Analytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to inform decisions and tell a compelling story
Initiative and ownership – You take charge of your own portfolio and proactively push projects forward beyond the obvious, without waiting for instructions
Experience – A background in sales or account management is a big plus
Technical comfort – You’ve used CRM systems and business tools before, and you pick up new platforms quickly
Languages – You’re fluent in Danish and English, both written and spoken
What we offer
At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee, soft drinks, and fruit – plus a range of other local benefits.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and let’s get the conversation going!
We review applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Program Manager, Cloud Streaming
Sony Interactive Entertainment (SIE) is seeking an experienced Principal Program Manager to lead complex, high-impact programs across the PlayStation ecosystem. This role is central to driving cross-functional execution at scale, bringing together teams across technology, product, business, and operations to deliver meaningful outcomes for players worldwide.
As both a strategist and executor, the Principal Program Manager will shape program direction, create clarity in complex and ambiguous environments, and drive programs from strategy through execution, launch, and value realization. This leader will anticipate challenges, bring forward clear recommendations, and influence decisions across diverse global teams and senior leadership.
Key Responsibilities
Program Leadership
Lead geographically distributed, cross-functional teams in delivering large-scale programs from strategy and definition through execution, launch, and ongoing value realization.
Translate strategic objectives into clear program outcomes, priorities, milestones, success measures, and execution plans.
Drive end-to-end program outcomes, connecting business objectives, product strategy, technology delivery, and operational readiness.
Create structure and clarity in complex or ambiguous environments, ensuring teams remain aligned on priorities, ownership, and desired outcomes.
Serve as a trusted program voice to executives and stakeholders, providing clear visibility into program health, priorities, risks, and decisions.
Strategic Program Management
Define and influence program delivery strategies that balance speed, quality, scalability, investment, and risk.
Establish effective program structures, governance, operating rhythms, and decision-making frameworks appropriate to the scale and complexity of the work.
Maintain a broad perspective across the program, anticipating emerging risks, dependencies, opportunities, and decisions.
Navigate ambiguity with sound judgment, clearly communicating trade-offs and recommendations to senior leaders.
Adapt plans as business, technology, and customer needs evolve while maintaining focus on overall program outcomes.
Apply and evolve program management best practices to improve predictability, execution, and business impact.
Communication & Collaboration
Build strong partnerships across Engineering, Product Management, Design, Quality, Operations, Business, and other functions required to deliver program outcomes.
Influence effectively across teams and organizational boundaries, including in situations where priorities, perspectives, or incentives differ.
Proactively identify risks and opportunities, framing complex issues clearly and bringing forward options and recommendations.
Synthesize complex information into concise, actionable communication for senior leaders and executive audiences.
Establish transparent, data-driven reporting that provides a reliable source of truth for program health and decision-making.
Foster shared ownership and accountability across teams, ensuring actions and decisions are driven through to resolution.
Organizational Impact & Innovation
Identify opportunities to simplify ways of working, reduce unnecessary overhead, and accelerate cross-functional execution.
Develop and apply scalable approaches, frameworks, and best practices that strengthen program delivery beyond an individual initiative.
Use data, insights, and measurable outcomes to evaluate program effectiveness and inform decisions.
Challenge existing approaches where appropriate and help teams continuously improve how they plan, collaborate, and deliver.
Provide leadership, mentorship, and guidance to Program Managers and Technical Program Managers supporting the program.
Where applicable, provide strategic oversight of a broader program management team.
Leadership & Culture
Act with ownership, accountability, urgency, and strong judgment in delivering results.
Create an environment where teams can openly surface risks, challenge assumptions, and work through difficult issues constructively.
Encourage diverse perspectives and inclusive collaboration across global teams.
Balance respect for established systems and practices with a forward-looking mindset and a willingness to drive meaningful change.
Model collaborative leadership and help others operate with greater clarity, confidence, and ownership.
Qualifications & Requirements
Bachelor’s degree or equivalent relevant professional experience.
7+ years of experience leading large-scale, complex technology or consumer-facing programs across multiple functions and organizational boundaries.
Demonstrated success leading programs across one or more areas such as software, hardware, platforms, services, infrastructure, digital experiences, or business capabilities.
Proven ability to operate effectively in complex and ambiguous environments and translate strategic objectives into executable programs.
Strong experience establishing program structures, governance models, operating rhythms, and decision-making frameworks.
Demonstrated ability to identify and communicate risks, options, trade-offs, and recommendations to senior leaders.
Proven ability to influence senior executives and work effectively across multiple organizational levels without relying on direct authority.
Strong written and verbal communication skills, with the ability to simplify complex information and focus audiences on the decisions and outcomes that matter most.
Experience using data, metrics, and measurable outcomes to assess program health, guide decisions, and evaluate impact.
Strong critical thinking and judgment, with the ability to connect near-term execution to broader business and organizational objectives.
Experience providing leadership, mentorship, or guidance to other program management professionals.
Skilled at working across diverse, geographically distributed teams and external partners.
Knowledge of the gaming, digital entertainment, or consumer technology industry preferred, but not required.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$220,900
—
$331,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Design, develop, and deliver full-stack applications using Python, FastAPI, React, and TypeScript
Build and deploy LLM-powered applications to production using RAG, prompt engineering, structured outputs, and OpenAI APIs
Implement vector and hybrid search solutions and document processing for PDF, Word, and Excel files
Evaluate, monitor, and improve LLM application quality using Langfuse or similar tools
Develop and maintain applications on Azure, including app hosting, VMs, and authentication integrations
Collaborate directly with clients, lead sessions with senior non-technical stakeholders, and communicate progress clearly
Translate ambiguous business needs into practical technical solutions
What You Bring
Strong experience with React, TypeScript, and Python, including FastAPI or similar frameworks
Proven experience delivering at least one LLM-powered application to production
Hands-on experience with RAG, prompt design, structured outputs, and OpenAI APIs
Experience with vector or hybrid search and parsing PDF, Word, and Excel documents
Familiarity with LLM evaluation and observability tools such as Langfuse
Working knowledge of Azure, including VMs, application hosting, and Entra ID / SSO
Strong client-facing communication and problem-solving skills
Nice to Have
MCP server development or Claude / AI agent integrations
Experience with PII protection, GDPR, and EU data residency, including tools such as Presidio
Background in finance, private equity, or M&A due diligence
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Italy
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe.
Fluency in English. Additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: France
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe (preferably France
).
Able to communicate in English and French, additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: Belarus
PIPECARE Group is seeking a highly organized and detail-oriented
Administrative Assistant
to join our Legal Department. The successful candidate will support daily administrative and compliance operations within the department and contribute to maintaining accurate and up-to-date legal and contract records.
This role requires a proactive, high-energy individual with strong organizational skills and the ability to communicate effectively in both written and verbal English.
Key Responsibilities
Conduct comprehensive due diligence and compliance checks of records and archives related to expired, ongoing, and outstanding Agency Agreements, Commercial Contracts, Subcontracts, Logistics Agreements, Insurance Policies, Real Estate Contracts, Supply Contracts, agreements with third-party accounting and legal firms, Powers of Attorney (PoAs), Non-Disclosure Agreements (NDAs), and licenses requiring renewal.
Maintain and update contract tracking tables by entering all required information, monitoring contract validity, identifying expired or soon-to-expire agreements, and coordinating with responsible employees to obtain extensions and renewals in a timely manner.
Manage and maintain shared contract repositories, including uploading new agreements and supporting documents, organizing records, transferring expired documents to designated folders, and ensuring accurate recordkeeping in accordance with the relevant contract tracking systems.
Coordinate closely with internal stakeholders to ensure all required documentation is received, processed, and maintained on time, minimizing operational and compliance risks to the company.
Perform due diligence checks on potential suppliers and logistics partners in accordance with the company's Due Diligence Checklist to assess their reliability and compliance status.
Carry out any other administrative assignments and support activities as directed by the Legal Department and Management.
Requirements
Proficiency in English (written and spoken)
Excellent typing skills (touch typing preferred)
Higher education preferred
Strong punctuality, accuracy, and attention to detail
Proficiency in Microsoft Word, Excel, and ERP systems
Ability to manage multiple tasks and work in a structured, deadline-driven environment
About PIPECARE Group
PIPECARE Group provides comprehensive In-Line Inspection Services to identify and size pipeline threats. Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.
Location: Russian Federation
PIPECARE Group is seeking a highly an
Administrative Assistant
to join our Legal Department. The successful candidate will support daily administrative and compliance operations within the department and contribute to maintaining accurate and up-to-date legal and contract records.
Key Responsibilities
Conduct comprehensive due diligence and compliance checks of records and archives related to expired, ongoing, and outstanding Agency Agreements, Commercial Contracts, Subcontracts, Logistics Agreements, Insurance Policies, Real Estate Contracts, Supply Contracts, agreements with third-party accounting and legal firms, Powers of Attorney (PoAs), Non-Disclosure Agreements (NDAs), and licenses requiring renewal.
Maintain and update contract tracking tables by entering all required information, monitoring contract validity, identifying expired or soon-to-expire agreements, and coordinating with responsible employees to obtain extensions and renewals in a timely manner.
Manage and maintain shared contract repositories, including uploading new agreements and supporting documents, organizing records, transferring expired documents to designated folders, and ensuring accurate recordkeeping in accordance with the relevant contract tracking systems.
Coordinate closely with internal stakeholders to ensure all required documentation is received, processed, and maintained on time, minimizing operational and compliance risks to the company.
Perform due diligence checks on potential suppliers and logistics partners in accordance with the company's Due Diligence Checklist to assess their reliability and compliance status.
Carry out any other administrative assignments and support activities as directed by the Legal Department and Management.
Requirements
Proficiency in English (written and spoken)
Excellent typing skills (touch typing preferred)
Higher education preferred
Strong punctuality, accuracy, and attention to detail
Proficiency in Microsoft Word, Excel, and ERP systems
Ability to manage multiple tasks and work in a structured, deadline-driven environment
Location: Zug, Switzerland
PIPECARE EUROPE [part of PIPECARE Group] is seeking a dynamic and results-driven Business Development Manager
(or going to be) to join our team in the Europe, specializing in the oil and gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE and introduce new customers to the benefits of PIPECARE’s in-line inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
We accept applications in English only.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or related fields.
Experience in technical or sales roles within the oil and gas (energy) industry for 3+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop in negotiation, and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the oil and gas industry.
Remote (home office) job, living in Europe
.
Able to communicate in English and French, additional other languages is considered a plus.
Location: Zug, Switzerland
PIPECARE Group
is looking for an HR Administrator
to join our team
in
Zug,
Switzerland
.
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
HR Administrator
is responsible for leading and overseeing HR administration across the group, ensuring consistent execution of group HR policies and compliance with regional HR policies and procedures. The role manages HR administrative operations, HR systems, training administration, and manages team of Regional HR Business Leads to deliver efficient, standardized, and compliant HR services across multiple locations.
We are only considering the candidates who are based in Switzerland.
Key Responsibilities:
Execute and maintain Group HR policies and standards across multiple regions.
Monitor compliance with regional HR policies and employment regulations.
Manage and develop a small team of Regional HR Business Leads.
Lead the end-to-end recruitment and selection process for senior leadership and C-level positions across the Group, partnering with executive management to identify, attract, and secure top executive talent.
Oversee the Group HR ERP system, ensuring data accuracy, process efficiency, and continuous improvement.
Coordinate group-wide training administration and compliance learning.
Prepare HR reports, dashboards, and management metrics.
Support HR audits and ensure compliance with internal policies and legal requirements
.
Counsel senior team members about HR-related matters.
Manage the recruitment, selection and placement process for the assigned territory.
Process and approve vacation leave benefits including air ticket and leave salary entitlement.
Oversee office facility and administrative requirements.
Deliver disciplinary action procedures and recommend appropriate corrective measures as per corporate procedures and in accordance with the local labor legislation.
Handle performance management issues and ensure due diligence in conducting performance appraisals of permanent and probation employees on the assigned territory.
Manage employee relations concerns.
Receive requests in ERP and monitor timely completion of requests.
Responsible for the smooth and timely delivery of services relating to HR and administrative management.
Responsible for developing new programs and services related to employee management.
Keep policies and procedures updated and relevant to the requirements of the company.
Maintain updated, secure and confidential HR file system as per corporate standards and aligned with local labour legislation.
Authorized to take first level approval for leave applications and air ticket requests.
Authorized to take first level approval for cash reimbursements for medical claims and conveyance expenses for the assigned territory.
Authorized to raise payment requests in ERP for allowances, accommodation expenses, bonuses, etc.
Executes other tasks as might be requested by the management
Skills/Experience:
Bachelor's degree in Human Resources, Business Administration, or a related discipline.
Minimum 5 years of HR experience, including HR operations and administration.
Previous leadership experience managing HR teams.
Experience working across multiple countries or regions is highly desirable.
Strong knowledge of HR ERP systems.
Excellent organizational, analytical, and communication skills.
Ability to manage multiple priorities while maintaining high standards of accuracy and confidentiality.
Fluent in English, knowledge of other language will be a plus.
Location: Dubai, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for an experienced
Executive Personal Assistant
to provide executive and business support to the Chairman.
Job Description:
Reporting directly to the Chairman, the Executive Personal Assistant provides executive and administrative support while taking an active role in coordinating the Chairman’s business activities. The role requires managing multiple priorities, coordinating directly with management and external parties, following up on the Chairman’s instructions and deadlines, and taking ownership of assigned matters through to completion.
If you are a professional who thinks ahead, understands quickly, takes initiative, and knows how to get things done, this is the right role for you. This position will suit an energetic, responsible, and resourceful professional who enjoys a varied role, works confidently and independently, and takes real ownership of their work.
Roles and Responsibilities
• Manage and organize the Chairman’s calendar, appointments, priorities, and schedule.
• Organize complex international travel, including flights, accommodation, transportation, itineraries, meetings, and required travel documentation.
• Prepare meeting agendas, presentations, reports, correspondence, briefing materials, and supporting documentation.
• Manage incoming communications and requests addressed to the Chairman, identify priorities, obtain necessary information, and coordinate the appropriate action or response.
• Track the Chairman’s instructions, commitments, action points, and deadlines, and follow up with responsible parties to ensure timely execution.
• Coordinate with senior management and internal departments on matters requiring the Chairman’s attention or involvement.
• Communicate with external stakeholders, including Board members, clients, business partners, advisers, and other senior-level contacts.
• Draft, edit, and format executive correspondence, emails, presentations, reports, and other business communications.
• Maintain the Chairman’s contacts, records, documents, and relevant business information.
• Organize executive meetings and business visits, ensuring the necessary arrangements are in place.
• Handle sensitive and confidential business matters with professional discretion.
• Support special assignments from the Chairman and coordinate their execution.
Qualification Requirements:
• Excellent written and spoken English, with strong business writing and communication skills.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to effectively use
AI tools and task management systems
to organize work, manage priorities, track progress, and achieve assigned goals.
• Sound judgement and the ability to identify priorities and respond effectively to changing requirements.
• Confident and professional communication skills when dealing with senior management and external stakeholders.
• Proactive and solution-oriented approach, with the ability to anticipate requirements and address issues effectively.
• Ability to perform effectively in a fast-paced, demanding, and international business environment.
Education and Experience Requirements
• Bachelor’s degree is required;
Master’s degree or relevant postgraduate qualification will be considered a strong advantage.
• Minimum of 5 years of relevant experience supporting a Chairman, CEO, C-level executive, business owner, or other senior executive.
• Experience within an international, engineering, industrial, or project-driven organization will be considered an advantage.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Adobe Acrobat.
• Proven experience organizing complex international travel and executive-level meetings.
• Flexibility to work outside standard business hours when required by executive schedules, international operations, travel, or urgent business matters.
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Manila, Metro Manila, Philippines
About Bamboo Works
We're
Bamboo Works
, a growing international recruitment and staffing firm helping businesses around the world build high-quality remote teams.
Our focus is simple:
quality over quantity, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we're looking for an experienced, commercially driven
Sales Executive
who can take ownership of new business opportunities, conduct discovery calls, and convert prospective clients into successful staffing partnerships.
This is a hands-on, results-driven sales role for someone who already understands the staffing industry and knows how to sell remote staffing solutions.
We're looking for someone who can hit the ground running from day one.
You'll need to be confident conducting client meetings, identifying hiring needs, presenting staffing solutions, and closing deals independently.
We're not necessarily looking for a senior sales consultant or someone with extensive enterprise sales experience. What matters most is your
proven track record of selling staffing services, conducting discovery calls, and closing deals
, particularly for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and similar remote professionals.
Position Details
Engagement Type:
Full-Time (open to an initial Part-Time arrangement for the right candidate)
Schedule:
EU/US-aligned working hours
Location:
Remote – Philippines or South Africa
Engagement:
Independent Contractor
Compensation:
USD $1,200 - $1,600/month for full-time engagement, plus performance-based commissions and incentives
What You'll Do
Conduct introductory and discovery calls with prospective clients, understand their hiring needs, and confidently present Bamboo Works' remote staffing solutions.
Manage the full sales cycle, from initial engagement and qualification through to closing and client onboarding handover.
Handle inbound leads generated through advertising, email campaigns, and other lead-generation initiatives.
Proactively identify and pursue additional business opportunities through outbound prospecting, networking, referrals, and other sales strategies.
Focus on closing staffing engagements for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and other administrative, creative, and operational positions.
Lead client conversations independently, including understanding requirements, aligning expectations, explaining our service model, and agreeing on next steps.
Follow up with prospective clients, address objections, and move opportunities toward conversion.
Coordinate with the Client Success and Recruitment teams to ensure a smooth transition once a client is secured.
Maintain an organized sales pipeline and accurate records of meetings, opportunities, and conversions.
Manage a high volume of sales activity, with an expectation of
20+ client meetings per week and a target of at least 5 new clients or staffing seats per month
.
Contribute to building a consistent and scalable pipeline of new business opportunities.
What We're Looking For
Proven sales experience within a staffing, recruitment, or remote staffing agency is essential (at least 2 years).
A few years of relevant experience in business development or sales, with a demonstrated track record of independently conducting discovery calls and closing staffing deals.
Direct experience selling staffing solutions for roles such as VAs, EAs, Social Media Managers, Graphic Designers, or similar positions.
Strong understanding of the staffing sales process, from client discovery and qualification through to closing and handover.
Ability to step into client-facing meetings immediately
, with minimal training or supervision.
Experience handling both inbound sales opportunities and proactive outbound business development.
Excellent English communication, presentation, and interpersonal skills.
Strong ability to build rapport, identify client needs, handle objections, and convert opportunities into paying clients.
Highly proactive, self-motivated, organized, and commercially driven, with a strong sense of ownership and accountability.
Comfortable working independently in a fully remote environment while collaborating with internal teams.
Proven, measurable sales results
, including closed deals, client acquisition, or staffing seats secured.
Nice-to-Haves
Experience selling offshore or outsourced staffing solutions to US-based clients.
An existing professional network of prospective clients or referral partners.
Familiarity with CRM systems, sales pipeline management, and automated lead-generation processes.
Why Join Bamboo Works?
At Bamboo Works, we believe great salespeople should have the opportunity to directly benefit from the business they bring in.
You'll join a growing international staffing company with an established recruitment delivery team, ongoing lead-generation initiatives, and a clear opportunity to contribute to our continued expansion.
You'll have access to inbound opportunities while also having the freedom to leverage your own network, prospecting strategies, and business development initiatives.
Our compensation structure combines a base rate with significant performance-based earning opportunities
, rewarding successful client acquisition and closed deals.
We're looking for someone who enjoys sales, thrives in a high-performance environment, and wants to play a meaningful role in growing an international staffing business.
If you've successfully sold staffing services before, are confident running discovery calls, and have the results to back it up, we'd love to hear from you.
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
ОфисLondon, UK; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (Sweden); Relocation expense coverage to NYC or SF (if needed)
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