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Understand and solve customer pain points through our unique value proposition while educating key decision-makers on inspiring technology. Act as the GM of your business by creating strategic success plans that include coverage, target prospects, and marketing campaigns.

Location: Tirana, Albania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. What you’ll be doing You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country. Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency. Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology. Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office. Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense. Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors. Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements. Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them. Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget. Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met. On-site stakeholder liaison during planning and construction of office expansions. Responsible for space planning, tracking, move coordination, and new hire space accommodations. Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols. Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide. What we look for Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Strong and passionate Customer focus Proven Vendor Management experience Event Management experience a bonus Enjoy taking ownership and solving problems independently and proactively. Excellent written and verbal communication skills in English Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Willing to participate in First Aider and Fire Warden Training and ready and willing  to provide assistance in an emergency Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Hanoi OR Ho Chi Minh City WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. The Role: We are seeking a driven Technical Project Manager with proven problem-solving ability and excellent communication skills. The Lead Technical Project Manager should have wide-ranging experience, rely on their own judgement and discretion to think "outside the box," and resolve a variety of highly complex issues in creative and effective ways. The responsibilities for this role will include: Work on complex issues where analysis of situations, data, dependencies, and stakeholder needs requires in-depth evaluation of variable factors. Exercise judgment in selecting methods, techniques, tools, AI/agent workflows, and evaluation criteria for obtaining results. Own multiple projects and/or multiple programs, using structured project management practices and approved AI/agent tools to improve clarity, efficiency, and follow-through. Network with key contacts outside own area of expertise to understand dependencies, risks, requirements, and implementation constraints. Set cadence, governance, execution standards, and source-of-truth expectations for projects/programs. Coach others, delegate appropriately, and help teams adopt reusable project management practices, templates, and approved AI-enabled workflows. Leverage approved AI/agent tools to enhance project efficiency, including synthesis, status reporting, risk identification, decision tracking, stakeholder communication, and executive-ready summaries. Develop systems, procedures, analytics, and AI-assisted workflows to help management operate more efficiently and effectively. Carry out project management activities, including project planning, resource planning, status reporting, risk and issue tracking, dependency management, and decision follow-up. Define, maintain, and continuously improve analytics for business stakeholders, including dashboards, reporting views, and source-of-truth checks where appropriate. Demonstrate an understanding of technology and technology projects, including how AI/agent capabilities can improve project execution, operational efficiency, and decision-making. What You’ll Bring: 5+ years of technical experience required. Prior experience within a business consulting or project management function is required. Ability to operate independently, be a team lead, supervising a small team of consultants or TPMs. Comfortable working with senior management; willing to offer suggestions and opinions. Proven experience with driving and leading high impact projects. Ability to interpret and translate business needs into actionable practices. Capable of building trust through demonstrated competence and results. Excellent problem-solving ability with strong attention to detail in a fast-paced environment. Motivated by the transformational effects of technology-at-scale. Excellent communication skills in both verbal and written form, strong command of the English language. AI literacy: comfortable leveraging AI-powered tools (e.g., LLMs, copilots, automation frameworks) to enhance productivity and streamline day-to-day workflows. What We Offer: Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday We offer a strong culture of learning and development: training courses, library, speakers, share and learn events Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people Premium Health Insurance and Employee Assistance Program Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family Team building activities every month: Local engagement events – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc. Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams Happy-hour with tea break, snacks and meals every day in the office! By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE We are looking for product-focused systems engineers to work on Teleport Core Product. You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems. You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting. Teleport is an open core project, and most of the code you will write will be open source and written in Go. WHAT YOU'LL DO - Become an expert on scalability, performance, and reliability of Teleport in large deployments. - Design, develop, and ship outstanding, high-quality products. - Lead a distributed team of outstanding engineers. - Write most of the code in Go. - Closely collaborate with other teams at Teleport on matters related to scalability and performance. - Work directly with our customers to diagnose and remediate performance issues. - Grow your technical expertise. WHAT WE'RE LOOKING FOR - Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process. - Builder mentality and experience -- you love being hands-on and building zero-to-one products. - Extensive Go experience. - Extensive experience developing scalable, reliable, and performant distributed systems and platforms. - Strong team leadership. - Engineering management experience. - Linux systems engineering experience. - Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models. - Intellectual curiosity and a willingness to master new technologies. - Transparency, honesty, and a no-ego mindset. - Significant contributions in Open Source is a big plus. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. 1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements. 2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions. 3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution. 4. If your challenge solution meets our bar, you'll receive an offer to join Teleport. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp. You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes. WHAT YOU’LL DO - Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health - Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities - Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth - Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp - Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close - Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption - Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions - Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap - Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams - Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way WHAT YOU NEED - 9+ years of experience as a Account Manager or Account Executive - 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership - Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products - Demonstrated success negotiating and closing complex six-figure renewals and upsells - Ability to understand and communicate complex product workflows, integrations, and technical configurations - High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings - Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions - Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite - Consistent track record of hitting or exceeding revenue targets in fast-paced environments - Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity - Willingness to travel for customer on-sites, events, and internal team summits NICE TO HAVES - Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management). - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. This role is 100% remote and open to US-based candidates at this time. YOUR IMPACT Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion. As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey. This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively. This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout. ABOUT THE ROLE - You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement. - You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration. - You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes. - You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process. - You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively. - You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way. - You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best. ABOUT YOU - You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range. - You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment. - You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business. - You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice. - You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience. - You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting. - You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision. Who you’ll work with - Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO - Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO - Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/ COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Dublin, Dublin, Ireland, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is looking for an organized and energetic Talent Acquisition Coordinator who will help support our TA Partners and rapidly growing team! Our team of Talent Acquisition Coordinators creates a stellar candidate experience while arranging all pieces of the interview process. This role will also play a key part in maintaining the organization of our Applicant Tracking System (Greenhouse), ensuring data accuracy. Our ideal candidate for this position is detail-oriented, adaptive, and excited to create a seamless and unique interview experience for all of our candidates.  If you have a passion for connecting with people and a knack for organizing details, we want to hear from you! This is a contract position based out of our Dublin, Ireland office. What You'll Do Schedule and coordinate complex phone, virtual, onsite, and presentation interviews Manage logistics for the recruiting process, including scheduling interviews, debrief sessions, coordinating travel, completing offer documents, etc. Build strong partnerships with multiple recruiters, the hiring managers they support, and their candidates to drive an efficient process for providing a positive candidate experience, as well as handle any challenges that may occur Strong ability to manage and prioritize multiple tasks in a fast-paced, high-demand environment while demonstrating professionalism and good judgment Master our applicant tracking system, scheduling tools, and organizational products, including Workday, Guide Scheduling, Greenhouse, and Google Suite Contribute to team projects, often working interdepartmentally Establish meaningful relationships with recruiters, hiring managers, and employees Participate in the coordination and execution of events Support Fivetran’s diversity, equity, and inclusion values by working with the People team to innovate new ways to attract and hire diverse talent Experiment with new approaches and technology to refine and analyze our processes and create engaging candidate experiences Skills We're Looking For Previous experience arranging complex interview schedules in a fast-paced environment and wearing multiple hats as needed A passion for teamwork and positively contributing to the success and reputation of the Talent Acquisition Team Great communication skills and experience interfacing with all levels of an organization High propensity for customer service and a willingness to go above and beyond to get the job done Impeccable attention to detail and organizational skills. Experience working with an ATS (Greenhouse preferred) 2+  years of experience in a customer/client-facing industry A strong passion for providing stellar candidate experiences in an interview setting #LI-HYBRID #LI-SR1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing. You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales. Technologies You'll Use Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog What You'll Do Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions Participate in and review technical designs and pull requests, providing constructive feedback to the team Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability Participate periodically in the on-call rotation, and be mindful of security throughout your work Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For 5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up Experience working with distributed systems and cloud computing concepts Demonstrated ability to write well-structured, performant, and well-tested code Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs Can identify design flaws in existing systems and propose improvements Experience with code reviews, design, troubleshooting, and testing Proficiency in a modern backend or systems language such as Python, Java, C++, or C# Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes) Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts Bonus Skills Experience in data processing (ETL, ELT) and/or cloud-based data platforms Experience building or working with metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem #LIHYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $163,920 — $196,712 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Aerie, Manager, Technical Support Tier I at Customer.io . I’m looking for a Technical Support Engineer to join our growing team based in Canada. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have. On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues. Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows. What we are looking for: Located in Canada Working hours align with Central or Mountain time zone This role includes rotating weekend support coverage Experience in a technical support role and/or customer-facing role Familiarity or comfort with offering live channel support An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools! About you: You love technical problem-solving and demonstrate curiosity. You enjoy helping others with your technical knowledge and take pride in your work. You see every support interaction as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes. Compensation & Benefits We believe in transparency. Starting salary for this role is $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video interview with Recruiter 45-minute video call with Hiring Manager A take-home assignment to prepare for your next interview 60-minute video call with three potential teammates to go over the take-home assignment 30-minute video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Remote - US About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations Leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support. Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts. Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity. Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy. Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations. Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk. Talent Acquisition Operations Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting. Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows. Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions. Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners. Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves. Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity. Partnership with People Programs, Systems & Analytics Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI. Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes. Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes. Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch. Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information. Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio. Cross-functional Partnership and Change Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes. Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement. Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost. Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions. Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs. Qualifications: 15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations. Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies. Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery. Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies. Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement. Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale. Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations. Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work. Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks. Strong program management, prioritization, change leadership, written communication, and executive communication skills. Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations. Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed. About You: You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care. You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete. You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience. You are hands-on enough to understand how work gets done and strategic enough to build a model that scales. You build trust through sound judgment, transparency, follow-through, and respect for confidential information. You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement. You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners. What Success Looks Like: People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms. Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support. Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources. People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work. Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function. The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions. Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time. People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270* Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Location: Remote; Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Portugal (Remote); USA (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); UK (Remote); Romania (Remote); Poland (Remote) Workplace: Remote WHO WE ARE Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.   Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place! YOUR TEAM AND ROLE Working on the Data Science Functional Team, you'll drive product and business impact through statistical modeling, experiment design, Bayesian marketing analysis, and classifier implementation across our search engine, instant answers, AI, and revenue optimization, and work on related projects. Recent projects include: - Defining core growth metrics for our products and building the infrastructure to monitor trends and anomalies - Measuring the impact of major marketing campaigns for Duck.ai http://duck.ai, translating full-funnel data into actionable decisions - Building monitoring pipelines to detect unexpected shifts in search traffic patterns faster and more reliably - Expanding evaluation datasets for page context understanding across complex scenarios like multi-tab browsing and content reattachment - Improving the trigger systems that determine when AI-assisted answers surface in DuckDuckGo Search, balancing quality and our privacy-first approach   Our data meets rigorous privacy standards and is necessarily sparse, so you'll need to think creatively to surface actionable insights in an evidence-first culture where quantitative rigor is the baseline, not the exception.   ABOUT YOU - You have 7+ years of experience in Data Science and a track record of leading high-complexity projects from scoping to production with minimal direction. - You can do 2 or more of the following: - Deploy and iterate on ML in production environments - Develop and deploy NLP solutions - Apply knowledge of LLMs including fine-tuning, LLM-as-judge, and AI-assisted development - Conduct marketing campaign analysis using Bayesian methods - You write production-grade code in Python or a comparable high-level language. - You have advanced SQL and query optimization skills, familiarity with columnar databases like BigQuery, Clickhouse, Redshift, or Druid; experience with a BI tool like Tableau or PowerBI is a plus. - You can design, implement, and analyze experiments across product surfaces, and are comfortable deriving insights from sparse or privacy-constrained data. - You collaborate effectively with product teams and contribute to overall team throughput. COMPENSATION This role is paid on a regional pay scale, in local currency, and stock options: - United States: $190,500 USD annually - United Kingdom: £134,600 GBP annually - Canada: C$253,500 CAD annually - Europe/Rest of World: €157,350 EUR annually In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.   Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.   Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.   Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. HIRING PROCESS Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire. DIVERSITY, EQUITY, AND INCLUSION DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request. PLEASE NOTE THAT: - You’ll be required to attend meetings on camera via video conferencing - Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. - While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. - A successful candidate must pass a background check as a condition of joining the team. - By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. KEY PRINCIPLES: - Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-February-5-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes. - Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. - Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo! #LI-DNI

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our engineering team for a 16-week paid internship (JAN - APRIL) where you'll work alongside world-class engineers, designers, and product managers to build the future of software creation. You'll contribute to real features that impact millions of developers worldwide, from our AI-powered development environment to the infrastructure that makes lightning-fast collaboration possible. This isn't just about learning—you'll ship meaningful code that helps democratize software creation. Whether you're optimizing our cloud infrastructure, building intuitive developer tools, or enhancing our AI agents, your work will directly empower creators around the globe. You will: - Ship real features to millions of developers using Replit's platform - Collaborate cross-functionally with engineers, designers, product managers, and AI researchers - Build and optimize developer experiences that make coding accessible to everyone - Work on cutting-edge AI tools and infrastructure that power the next generation of software creation - Learn from the best in an environment where your ideas are heard and often implemented Required skills and experience: - Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, or related technical field - Have at least one semester of schooling remaining after the internship completion - Proficient in at least one programming language and comfortable with full stack development - Passionate about developer tools, AI, or making technology more accessible - Thrive in fast-paced environments where you can move quickly and adapt to changing priorities What we value: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

* Take ownership of customer onboarding and ensure successful adoption of the solution. * Monitor device health, system performance, and customer usage data to identify risks and opportunities.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a front-line manager for a team of Enterprise Sales Development Representatives (SDRs) responsible for outbound prospecting and pipeline generation across Ramp’s largest and most strategic accounts. As Ramp expands its upmarket presence, you will help build and evolve the Enterprise go-to-market motion from the ground up. You will lead and develop high-performing SDRs who manage named books of business and navigate complex, multi-threaded enterprise sales cycles. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive enterprise pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Enterprise growth strategy. WHAT YOU'LL DO - Build and scale the Enterprise SDR function, including team structure, playbooks, and processes for a named-account motion. - Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics. - Hire, onboard, and train SDRs on Ramp’s products, enterprise buyer personas, competitive landscape, and sales tools. - Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, enterprise prospecting, and active listening. - Coach SDRs through complex, multi-threaded enterprise outbound motions, including account research, executive-level messaging, and strategic pipeline generation. - Partner with Sales and Marketing to develop and execute initiatives that advance company objectives. - Report on team performance and forecast pipeline to senior leadership. - Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms. - Represent the Enterprise Sales Development team in cross-functional forums and with leaders across the organization. WHAT YOU NEED - At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals. - At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals. - Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales. - Experience managing or selling into enterprise accounts with complex, longer sales cycles. - A passion for hiring and talent development, with a thoughtful approach to team planning and career growth. - Ability to articulate contractual, technical, and financial value propositions to customers, including executive stakeholders. - Proficiency with data-analysis tools, as well as familiarity with email and call-automation platforms. - Ability to use data to inform decisions, build scalable systems, and identify process improvements that increase conversion and efficiency. - Strong collaboration, communication, influence, and presentation skills. NICE-TO-HAVES - Experience selling financial-services products in a full-cycle sales role. - Experience building an Enterprise SDR function from the ground up or scaling a team within a new segment. - Experience at a high-growth startup. - Bachelor’s degree from an accredited university. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We're looking for a Senior Financial Systems Analyst who will drive the transition from manual, repetitive legacy work to more accurate, streamlined, and automated models, dashboards, and data feeds. Your work will change from week-to-week and month-to-month as you partner with FP&A to redesign how the team plans and forecasts, build new dashboards, and train AI agents to do the tedious stuff automatically. We need someone who combines financial acumen with technical know-how — translating model assumptions and drivers into the right long-term solution, whether that's a Pigment model, a Python script, or an AI agent. You'll also own the trustworthiness of the numbers Finance leaders rely on, building systematic data-quality checks and partnering with the Data/Analytics Engineering team to resolve upstream data issues. And because a fix that only you can maintain isn't really a fix, you'll document your models clearly enough that analysts without a Pigment or Python background can self-serve basic changes — empowering the team with tools that completely solve problems without manual workarounds. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Pigment, BigQuery, NetSuite, Omni, Sigma, Claude Code What You’ll Do Partner directly with FP&A business partners across Sales & Marketing, R&D, and G&A to understand how each team plans, forecasts, and reports today, then work together to identify manual, repetitive Finance work that Pigment integrations, Python scripts, and AI agents can streamline and automate. Own the end-to-end build of new and migrated Pigment models — data blocks, formulas, workflows, dashboards, and views — turning fuzzy business asks from FP&A into technical solutions people actually want to use. Collaborate on the design and maintenance of our Pigment architecture, ensuring we avoid a tangled mess of metrics, dimensions, and boards and keep our tools easy-to-navigate. Team up with your peers on the Finance Systems team to build durable integrations between Pigment, BigQuery, and other finance systems, so the data everyone needs shows up accurately and automatically instead of through manual workarounds. Put systematic data-quality checks in place — reconciliations, change monitoring, variance alerts — so business partners can trust the numbers without manual effort. Document what you build clearly enough that a Finance analyst with no Pigment or Python background can self-serve basic changes. Loop in the Data/Analytics Engineering team when a request needs a new data connection or you find an upstream data problem. Skills We’re Looking For 5+ years of experience in financial systems, FP&A, or analytics engineering, with hands-on work in an EPM platform (Pigment, Anaplan, Adaptive, or similar) — or an equivalent analytics-engineering background (SQL, dbt, Python) with a strong interest in moving into EPM/finance systems work. Proven experience using AI agents/LLM tooling to automate finance workflows. Ability to sit with a Finance stakeholder, listen to a messy description of “how we currently do this,” and come back with a well-scoped technical plan. Working proficiency in Python — or willingness and ability to learn via Claude Code or Codex. Strong SQL skills and comfort working in a cloud data warehouse (BigQuery or similar). High attention to detail — this role will work on models that inform real business decisions, so the ability to audit models and build intuition on outputs matter as much as speed. Strong communication skills — able to explain a data discrepancy or a modeling trade-off to someone without a systems or data background. Bonus Skills​ Prior experience inside an FP&A or corporate finance function (not just building tools for one from the outside), ideally supporting a Sales, R&D, or G&A finance function specifically. Prior experience building a Sales Capacity/Planning model or a Supply Chain model in Pigment, Anaplan, or another similar planning platform. Familiarity with BI tools such as Tableau, Looker, Sigma, or Omni. Experience with dbt or another data-transformation framework. # LI-HYBRID #LI-DB1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. T ogether, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for an engineering manager to lead our Metadata team, which owns the metadata layer of the dbt platform: the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing. You'll own technical excellence and delivery of a single team, from evolving high-throughput APIs and data models, to hardening reliability and latency for enterprise and single-tenant customers, to shipping new discovery and catalog capabilities in close partnership with product. You'll set direction, review designs and code, remove roadblocks, and grow the engineers on your team through coaching, feedback, and clear career development. What You'll Do Lead and grow a team of software engineers, owning hiring, onboarding, coaching, career development plans, and regular 1:1s and check-ins Own project delivery for your team against the quarterly plan, and be accountable for the reliability and performance of the services you own (e.g. uptime and latency targets) Review technical designs and code, and provide feedback grounded in a deep understanding of the Metadata product area and architecture Drive the team to address technical quality — incidents, bugs, tech debt, and post-mortems — within SLA and metric targets Partner with product and business stakeholders on planning, and maintain a realistic, prioritized feature and project backlog with a high completion rate Contextualize and communicate the engineering vision and strategy to your team, and share the team's work and business impact with adjacent teams Ensure engineering processes (e.g. FDLC) are implemented and consistently followed Delegate effectively and build autonomy and a positive, high-trust culture within the team Address performance issues and conflict promptly and fairly Ensure your team uses AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For Experience managing and growing a software engineering team (ideally a customer-facing product development team); including hiring, coaching, and running a full performance and career-development cycle Strong technical foundation with the ability to review designs and code and make sound architectural trade-offs in a distributed, cloud-based systems environment Track record of delivering complex projects on schedule while holding the team to high standards of quality, reliability, and performance Experience owning production services and driving operational health — incident response, on-call practices, tech-debt reduction, and meeting SLAs Ability to plan and prioritize with product partners, maintain a realistic backlog, and drive high sprint and quarterly completion rates Communicates clearly and effectively across the team and with adjacent teams and stakeholders; keeps people well informed Fluent in using AI code assistants, coding agents, and conversational AI (e.g. Claude, ChatGPT) to support the software development lifecycle, and able to establish those practices across a team Bonus Skills Experience building or operating metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem Experience supporting enterprise or single-tenant customers with strict reliability and latency requirements The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $206,699 — $258,374 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.