О вакансии:
Мы ищем технического эксперта, который станет мостом между потребностями бизнеса заказчика и возможностями наших программных продуктов (RuPost, WorksPad, DesktopX). Вы будете участвовать в ИТ-проектах с продуктами компании, доказывать их эффективность и помогать продажам закрывать сделки на стороне технической экспертизы.
Обязанности:
— Полное техническое сопровождение сделок: от первого касания и выявления потребностей до защиты решения у ЛПР заказчика;
— Проведение глубоких технических презентаций, вебинаров и демонстраций (Demo) возможностей продуктов (удаленно и на выездах);
— Анализ ИТ-ландшафта и бизнес-требований заказчика;
— Проектирование целевой архитектуры внедрения RuPost, WorksPad и DesktopX;
— Расчет архитектур внедрения: подбор вычислительных мощностей (CPU/RAM/Disk I/O), проектирование отказоустойчивости, расчет лицензирования;
— Подготовка технических разделов для тендерной документации (ответы на РФИ/РФП, составление спецификаций, обоснование ТЗ);
— Консультирование заказчиков и системных интеграторов по вопросам миграции, интеграции и обходным путям (workarounds) при нестандартных требованиях;
— Разработка и актуализация технической документации: архитектурные схемы, best practices, кейсы внедрения, FAQ;
— Техническое обучение и поддержка партнерской сети (интеграторов), помощь партнерам в сложных предпродажных активностях.
Требования:
— Хорошие презентационные навыки и публичных выступлений, проведение презентаций, умение объяснять сложное простым языком для бизнеса и техническое — для ИТ-директоров;
— Понимание цикла B2B-продаж, опыт участия в коммерческих переговорах, формирование УТП (уникальных торговых предложений) под боли конкретного заказчика;
— Уверенное знание архитектуры и администрирования ОС Linux (на уровне администратора);
— Понимание сетевых протоколов и служб каталогов: Active Directory, OpenLDAP, Samba, DNS, SMTP, IMAP/POP3, HTTP/HTTPS;
— Опыт администрирования и понимания принципов работы почтовых систем (на базе MS Exchange / Linux-решений).
Будет плюсом:
— Опыт работы в роли Pre-Sales, System Engineer или Solution Architect в компании-разработчике ПО или у крупного системного интегратора;
— Успешный опыт работы с Enterprise-сегментом (крупные корпоративные заказчики, госсектор, банки);
— Опыт администрирования или внедрения продуктов компании - RuPost, WorksPad, DesktopX;
— Участие в проектах импортозамещения;
— Опыт работы с отечественными операционными системами (Astra Linux, ALT Linux, RedOS);
— Понимание требований регуляторов (ФСТЭК, ФСБ) к средствам защиты информации и опыт работы с сертифицированными решениями;
— Опыт участия в государственных и корпоративных закупках (44-ФЗ, 223-ФЗ) в части подготовки технической документации;
— Навыки автоматизации: написание скриптов (Bash, Python, PowerShell) для рутинных задач и развертывания;
— Опыт работы с системами управления конфигурациями (Ansible, SaltStack) и написания плейбуков для автоматизации инсталляции и настройки продуктов.
Условия:
— Заряженная команда.
— Нам нравится решать нетривиальные задачи.
— Делиться опытом и драйвом.
— Мы растем, но всегда сохраняем ламповость маленькой компании.
— Уверенность в будущем.
— Мы чтим ТК РФ: у нас стабильный и прозрачный «белый» доход и полноценный соцпакет.
— Конкурентная заработная плата.
— Забота о здоровье.
— Оформим полис ДМС.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin or London
About the Role
TLS is the connective tissue of the Internet, and Cloudflare terminates a large fraction of it. Cloudflare sits in front of more than 20 percent of global Internet request traffic and terminates TLS for millions of domains. Every day, our network handles certificate operations across products like Universal SSL, SSL for SaaS, Origin CA, Cloudflare Access, and Cloudflare Tunnel.
That scale has taught us how the WebPKI ecosystem works from the consuming side. As certificate lifetimes shorten, agentic activity increases, and post-quantum certificates move toward production, the number of certificates the Internet depends on will grow dramatically.
Cloudflare is building a certificate authority for the whole Internet: a public, redundant, transparent CA that provides another trusted source of automated certificates and helps make the encrypted web more resilient. We intend to be ACME-first, automation-first, and transparent by design. We also intend to lead where the ecosystem is going, including post-quantum certificates and Merkle Tree Certificates, while continuing to support the classic WebPKI customers rely on today.
As Principal Product Manager for Cloudflare's Certificate Authority business, you will define the product strategy, roadmap, customer experience, and commercial model for this new venture. You will work across product, engineering, security, compliance, legal, operations, sales, marketing, and the WebPKI ecosystem to turn Cloudflare's CA from a major technical commitment into a product customers trust and adopt.
This is an early-days role on a growing team. It is not a role for someone who only manages backlog. The right person will be comfortable with high-consequence infrastructure, deep customer discovery, ecosystem trust, compliance scrutiny, and zero-to-one product building. The decisions you make in the first year will shape how Cloudflare participates in the certificate authority market for years to come.
Responsibilities
Define the product strategy for Cloudflare's CA business
across publicly trusted certificates, certificate lifecycle automation, ACME issuance, renewal workflows, revocation, Certificate Transparency, customer controls, developer experience, and integrations with Cloudflare's broader platform.
Build for the whole Internet
by understanding the needs of developers, site owners, platform teams, SaaS providers, enterprise security teams, infrastructure operators, and partners who depend on certificates for availability, security, and compliance.
Make resilience a product principle.
Help design product requirements that fail small, reduce customer blast radius, support automated recovery, and make certificate replacement fast enough to handle compliance issues, revocation events, or ecosystem incidents.
Drive an ACME-first customer experience
that makes it easy for users of existing free or automated CAs to adopt Cloudflare with minimal tooling changes.
Partner closely with engineering
on systems that manage certificate lifecycles, automate issuance and renewal, integrate with HSMs, protect keys, support auditability, and operate within strict reliability and correctness requirements.
Partner with compliance, legal, security, and operations
to ensure product decisions align with CA/Browser Forum Baseline Requirements, WebTrust audits, root store program policies, Certificate Policy and Certification Practice Statement commitments, and public incident response expectations.
Own go-to-market strategy
including packaging, pricing, launch sequencing, competitive positioning, customer segmentation, sales enablement, developer messaging, and adoption metrics.
Represent the customer and the ecosystem
in product decisions where trust, transparency, uptime, security, and commercial adoption must all be balanced.
Work across Cloudflare product teams
including SSL/TLS, Application Security, Zero Trust, Workers, Registrar, DNS, Load Balancing, SaaS products, and infrastructure teams that consume or expose certificate services.
Help make Cloudflare Customer Zero
by ensuring our own usage of the CA exercises the product at Cloudflare scale and informs the roadmap before customers depend on it.
Desirable Skills, Knowledge and Experience
10+ years of product management experience
building technical products for developers, security teams, infrastructure teams, enterprises, or cloud platforms.
Experience with security, identity, infrastructure, or developer platform products
where correctness, reliability, compliance, and trust are core product requirements.
Working knowledge of PKI and certificate lifecycle management
including TLS certificates, X.509, ACME, public and private CAs, revocation, Certificate Transparency, mTLS, HSMs, and enterprise certificate automation.
Strong business judgment
with experience defining product strategy, pricing and packaging, customer segmentation, and go-to-market plans for technical B2B products.
Ability to operate in ambiguity
and create structure around a new business, including market definition, customer discovery, roadmap tradeoffs, launch planning, and executive alignment.
Technical fluency with engineering teams
and comfort discussing APIs, distributed systems, key management, audit trails, reliability, operational failure modes, and security tradeoffs.
Strong written communication
for strategy documents, product requirements, launch narratives, customer-facing messaging, and high-stakes internal decisions.
Comfort with high-consequence work.
A mis-issued, mis-revoked, or unavailable certificate can become a public, ecosystem-visible event. You need the judgment to move quickly and the discipline to be careful.
Bonus Points
Direct experience working on certificate authority, PKI, certificate lifecycle management, cloud security, identity, or trust services products.
Experience with publicly trusted CAs, private PKI, managed certificate services, or platforms such as AWS Certificate Manager, AWS Private CA, Google Trust Services, DigiCert, Sectigo, Let's Encrypt / ISRG, Entrust, Microsoft PKI, HashiCorp Vault PKI, step-ca, or CFSSL.
Familiarity with CA/Browser Forum requirements, browser root programs, WebTrust for CAs, WebTrust Baseline Requirements, or public CA incident reporting.
Experience building API-first developer products, especially products involving ACME, SDKs, CLI workflows, Kubernetes, service mesh, mTLS, or infrastructure-as-code integrations.
Experience launching new businesses or zero-to-one products inside a larger platform company.
Familiarity with certificate automation challenges created by 90-day and shorter certificate lifetimes.
Familiarity with post-quantum cryptography, crypto-agility, Merkle Tree Certificates, or customer migration planning for cryptographic transitions.
Prior participation in WebPKI, IETF, browser trust, transparency, or security standards communities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Компания «Группа Астра» — один из лидеров российской IT-индустрии, ведущий производитель программного обеспечения, включая защищённые операционные системы и платформы виртуализации. Флагманский продукт — ОС семейства Astra Linux, разрабатываемая с 2008 года. В штате более 2300 сотрудников. Миссия компании — обеспечить технологический суверенитет России и её лидерство в мировой IT-индустрии.
Termidesk VDI — мультиплатформенный продукт для безопасной удалённой работы, позволяющий создавать виртуальные рабочие места на любых платформах виртуализации и управлять жизненным циклом виртуальных машин.
Задачи:
— Изучение продуктов ГК Астра
— Проведение установки ПО Termidesk на площадках интеграторов и заказчиков (удалённо либо с выездом на место)
— Анализ и моделирование нестандартных кейсов интеграции Termidesk с ИТ-инфраструктурой потенциальных заказчиков
Требования:
— Опыт работы с платформами виртуализации на базе qemu/kvm/libvirt (Openstack / ПК СВ Брест /oVirt/zVirt)
— Понимание принципов работы VDI
— Понимание работы протоколов SPICE / VNC / RDP
— Опыт работы с bash / shell / python / powershell
— Знание Linux (Astra Linux / Debian / CentOS) на уровне администратора
— Опыт администрирования продуктов Microsoft (AD, RDS)
— Опыт работы с PostgreSQL
— Понимание принципов работы сетевых служб (TCP/IP / DHCP / DNS)
Будет плюсом:
— Опыт администрирования Apache, Nginx, postgres, HAProxy, LDAP, Kerberos
— Опыт в настройках отказоустойчивости с применением Keepalived, Open vSwitch
— Опыт работы с ansible, Puppet, Foreman, Vagrant, Terraform, docker
— Опыт автоматизации типовых процессов администрирования Linux
— Опыт работы с платформами мониторинга (Zabbix, Graphana, Prometheus)
Условия:
— Уверенность в будущем
— Стабильный и прозрачный "белый" доход, полноценный соцпакет
— График в твоем ритме: начинать рабочий день можно в удобное время по согласованию с руководителем
— Забота о здоровье: оформление полиса ДМС со стоматологией
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
- обеспечивать стабильную работу инфраструктуры данных и сопровождать существующие решения. - администрировать Linux-системы, разбираться в технических проблемах и устранять инциденты.
Задачи:
— Поддерживать стабильную работу Kubernetes-кластера и обеспечивать высокую доступность сервисов
— Проектировать и внедрять решения по управлению инфраструктурой (IaaC: Ansible, Terraform)
— Разрабатывать и поддерживать CI/CD процессы
— Управлять жизненным циклом приложений в Kubernetes (установка, обновление, масштабирование)
— Обеспечивать безопасность инфраструктуры и сервисов
— Проводить диагностику и устранять инциденты
— Работать над улучшением производительности и оптимизацией ресурсов
— Настраивать системы мониторинга и логирования
— Интегрироваться с облачной инфраструктурой (создание, удаление, изменение ресурсов)
Требования:
— Понимание CI/CD, умение настраивать пайплайны в Jenkins, GitLab CI (или GitHub Actions)
— Уверенная работа с Git (Git Flow)
— Создание и управление контейнерами (Docker, Docker Compose)
— Знание Linux (bash-скрипты, администрирование)
— Понимание основ сетей: TCP/IP, DNS, HTTP/HTTPS, VPN, балансировка нагрузки
— Работа по принципу Infrastructure as a Code
— Администрирование Kubernetes: разворачивание кластеров (kubespray, kubeadm, вручную), знание компонентов (etcd, kube-apiserver, kubelet, CNI, ingress-контроллеры), устранение проблем
— Управление инфраструктурой через Terraform
— Автоматизация конфигурации серверов через Ansible
— Установка приложений в Kubernetes через Helm
— Опыт работы с облачными провайдерами (AWS, GCP, Azure, Cloud.ru)
— Настройка систем мониторинга и логирования (Prometheus, Grafana, Loki, ELK)
Будет плюсом:
— Опыт работы с VictoriaMetrics
— Глубокие знания CNI и ingress-контроллеров
Условия:
— Конкурентная зарплата с годовой премией (обсуждается на собеседовании)
— Официальное оформление в российскую ИТ-компанию с аккредитацией
— Бонусы: ДМС, бесплатная подписка «СберПрайм+», скидки на изучение английского, бесплатный фитнес в офисе или скидки на абонементы, скидки от партнёров Сбера, корпоративная пенсионная программа
— Льготная ипотека в Сбере
— Удобный формат работы: удалённо или в гибридном формате, «короткая» пятница
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Title:
Data Center Strategy - Edge
Available Locations:
San Francisco, Austin, Seattle, or New York
About the Role
We are seeking a new Data Center Strategy team member to improve the quality and unit cost and grow the size and number of our colocation sites/PoPs, and help us understand where on the map Cloudflare’s infrastructure needs to go next. You possess a broad set of contacts across the data center industry and are able to navigate local and international businesses in various markets to drive the best possible deal parameters. You will unlock efficiency within our vendor partner portfolio by understanding how to structure contracts to follow demand, keeping abreast of unique market dynamics and insights that help us negotiate, and managing vendor partner relationships to know where to invest and partner further with existing or new partners. We are looking for someone who excels at progressing many projects in parallel, managing dynamic day to day priorities with many stakeholders, and has experience implementing and refining sourcing best practices in a high growth environment. Getting stuff done is a must!
The Data Center Strategy team is part of Cloudflare’s global Infrastructure strategy team. The infrastructure strategy team grows and manages Cloudflare’s global data center/PoP footprint, enabling Cloudflare’s tremendous growth with compute, network, and data center infrastructure, utilizing an extensive range of global partner vendors.
What You'll Do:
Define regional vendor strategy for data centers
Own deals end to end involving new and existing data center vendors and sites to support Cloudflare’s infrastructure growth including planning, RFP, commercial negotiation and execution
Work cross-functionally with legal, operations, capacity planning, network strategy and security teams to understand requirements and project timelines
Establish and conduct scheduled QBR and other vendor management activities with top category partners
Represent Cloudflare credibly to external partner C-level senior management and at public conferences/events
Expert point of contact for internal business customers & external colocation partner vendors as needed
Contribute information to annual data center budget for effective tracking and benchmarking of infrastructure costs
Review colocation spend & invoices for management approval
Other duties as assigned
Must Have Skills:
10+ years in planning and managing data center footprints within a fast moving enterprise technology organization or cloud services, software or colocation company
Ability to multi-task and manage complex projects across multiple teams and geographies within set deadlines
Ability to navigate, solve problems and answer questions with minimal supervision
Relationship management experience and excellent communication skills
Demonstrated experience in commercial negotiation
Experience with rack, site power and white space planning (data center sales engineering) a plus
Experience with or understanding of network concepts a plus
Experience in budget planning, financial analysis, or other analytical role a plus
Experience with Jira a plus
Multilingual and/or experience living/working/conducting business in another country a plus
Bachelor's degree or equivalent experience required
Nice-to-Have SKills:
Sale-leaseback, JV, or PPA / power-procurement work
Existing relationships with developers, wholesale operators, brokers, or utilities
High-density / liquid-cooling site constraints
Network (fiber diversity, latency, MMR)
Government incentives or economic-development agreements
Another language
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $166,000 - $271,000
For New York based hires: Estimated annual salary of $158,000 - $257,000
For Seattle based hires: Estimated annual Salary of $158,000 - $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
обеспечивать работоспособность сетевых средств защиты класса NGFW различных производителей и Secure DNS; решать инциденты и обрабатывать обращения от пользователей и смежных команд;
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
London, UK
Role summary
As an IT Operations Specialist I, you will provide essential onsite IT support and help maintain daily workplace technology at our corporate office. Working in a heavy macOS and Google Workspace environment with additional support for Windows and Linux endpoints, you will deliver hands-on technical assistance, maintain office AV systems, and manage end-to-end hire-to-retire lifecycle processes. In this role, you will also leverage our internal AI technology tools to optimize support workflows and documentation. You will collaborate closely with broader IT teams, the IT Service Desk, HR, Places & Office, and Security teams to ensure a seamless technical experience for all employees.
Role responsibilities
Act as the primary onsite technical support resource, managing employee walk-ups, support tickets, and hardware troubleshooting across macOS, Windows, and Linux endpoints.
Work closely with broader IT engineering and operations teams to execute infrastructure updates, enforce system policies, and resolve escalated technical issues.
Manage complete hire-to-retire IT operations, including hardware provisioning, account setup, leading IT orientation for new hires, offboarding asset recovery, and access revoking.
Administer day-to-day user accounts, permissions, and group access within Google Workspace and connected corporate SaaS tools.
Manage physical IT asset lifecycle operations, including inventory tracking, hardware check-in/check-out, stock audits, and secure device disposal.
Utilize internal AI technology tools to summarize support incidents, speed up ticket resolution, and draft self-service Knowledge Base (KB) documentation for end users.
Support office conference room technology (Google Meet Hardware and Zoom Rooms) and provide live technical setup for corporate town halls and department events.
Participate in a scheduled on-call rotation (evenings and weekends) to address critical after-hours P1/P2 incidents, system outages, and urgent executive support needs.
This is an in-office/onsite position. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
Examples of desirable skills, knowledge and experience
1–2 years of hands-on IT support or help-desk experience in a corporate environment.
Strong expertise troubleshooting macOS hardware, software, and enterprise OS configurations.
Working knowledge of Windows OS and basic Linux desktop administration or CLI troubleshooting.
Practical administrative experience with Google Workspace (User management, Shared Drives, Groups, Admin Console).
Willingness and availability to work fully onsite 5 days a week and participate in a scheduled on-call rotation for after-hours support.
Readiness to utilize internal AI tools and assistants to streamline ticketing, troubleshooting, and technical documentation.
Strong written and verbal communication skills with a customer-first approach to technical support and leading new-hire orientations.
Application requires a current resume/CV detailing relevant IT workplace support experience.
Bonus points
Experience with macOS endpoint management using Mobile Device Management (MDM) platforms like Jamf Pro or Kandji.
Experience using corporate ticketing platforms such as Jira Service Management or Zendesk.
Relevant technical certifications such as Apple Certified Support Professional (ACSP), Google Workspace Administrator, CompTIA A+, or ITIL 4 Foundation.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Развертывание и поддержка платформ виртуализации от сетапа серверов до развёртывания кластера виртуализации. Администрирование распределенных хранилищ SDS.
Отслеживание, оценка и решение задач в рамках технологического стека продуктов компании. Прием входящих звонков и оказание технических консультаций в рамках регламента.
Handle 3rd line support tickets (complex incidents and service requests); Participate in infrastructure analysis and make recommendations for upgrades and improvements;