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Location: Remote - Bulgaria About MariaDB MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB now includes GridGain, a leader in in-memory computing, extending MariaDB to handle the extreme-velocity data requirements of autonomous AI agents. The Opportunity We are looking for a Contract Senior Technical GTM Recruiter to drive full-cycle recruiting across our global organization. Our company builds and delivers database technology used by customers around the world, and our talent needs are equally global — spanning APAC, EMEA, and the Americas . This role will own hiring for technical sales roles as well as cross-functional roles across Finance Product, and G&A (Finance, Legal, People, IT, etc.) . The ideal candidate is a versatile, consultative recruiter who can flex between deep technical sourcing and evaluation for engineering roles and broader generalist recruiting for go-to-market and corporate functions — all while navigating the nuances of hiring across multiple regions, time zones, and labor markets. Key Responsibilities Full-Cycle Recruiting Manage full-cycle recruiting for technical engineering sales roles across Sales and Marketing to support the GTM team. Some possible recruitment for Product, and SG&A as well. Partner directly with hiring managers and executive stakeholders to define role requirements, calibrate candidate profiles, and build effective hiring strategies for each function. Source active and passive candidates using a mix of channels: LinkedIn Recruiter, GitHub, technical communities, Boolean/X-ray search, referrals, and niche database/infrastructure networks. Conduct technical and behavioral phone screens, assess candidates for role fit, technical depth, and cultural alignment, and manage candidates through onsite/virtual interview loops. Own offer strategy, including compensation benchmarking, negotiation, and closing candidates in competitive, multi-offer situations. Global & Regional Recruiting Recruit across APAC and EMEA regions, and minimal possible roles in the Americas , adapting sourcing strategy, candidate messaging, and interview processes to regional market conditions, compensation norms, and labor regulations. Partner with regional People/HR partners and legal teams to ensure compliant, locally-appropriate hiring practices (contracts, notice periods, work authorization, data privacy). Manage time-zone-sensitive scheduling and communication to deliver a consistent, high-quality candidate experience across all regions. Build and maintain regional talent pipelines and market maps for hard-to-fill technical roles (e.g., distributed systems engineers in EMEA, database specialists in APAC). Sales and Marketing GTM Recruiting Develop fluency in the company's core technology (databases, distributed systems, cloud infrastructure) sufficient to credibly engage senior technical sales candidates and hiring managers. Partner with technical sales leaders to build leveled, structured interview processes and technical assessment criteria. Track and continuously improve technical sales hiring funnel metrics (sourcing-to-hire conversion, time-to-fill, offer-accept rate). Recruit for Go-to-Market roles (EAEs, EPA's SDRs, Sales Engineers, Marketing, Customer Success, and Sales Operations) and corporate functions. Some roles in Finance, Legal, People, IT and Product Management/Design may be included depending on bandwidth. Tailor sourcing and assessment approaches to each function's unique competencies (e.g., quota attainment history for Sales, portfolio review for Product/Design). Act as a trusted advisor to hiring managers outside of engineering, educating them on market conditions and best-practice hiring processes. Process, Data & Employer Brand Maintain accurate, real-time data in the ATS (e.g., Greenhouse) for pipeline reporting and forecasting. Provide regular hiring updates and funnel metrics to leadership; flag risks to hiring plans proactively. Champion a best-in-class, consistent candidate experience globally, including timely communication and structured feedback loops. Contribute to employer branding initiatives (careers page content, technical blog contributions, conference/community presence) to strengthen the company's reputation among engineering and business talent. Continuously improve recruiting processes, tools, and playbooks; mentor junior recruiters or coordinators as the team scales. Qualifications Required: 5+ years of full-cycle recruiting experience, with meaningful experience recruiting technical sales roles at a software or infrastructure company. Demonstrated experience recruiting across multiple global regions (APAC, EMEA, and the Americas), including familiarity with regional hiring practices and market dynamics. Experience recruiting for non-technical sales functions (Finance, Product, G&A) in addition to engineering. Strong sourcing skills across LinkedIn Recruiter, GitHub, and other technical talent channels. Proven ability to manage a high-volume, cross-functional requisition load in a fast-paced environment. Excellent stakeholder management skills, with experience partnering with senior/executive hiring managers. Proficiency with an ATS (Greenhouse) and recruiting/sourcing tools. Experience utilizing AI to enhance and improve the recruiting experience. Preferred: Prior recruiting experience at a database, infrastructure, or developer-tools company. Experience hiring for highly specialized technical talent (e.g., distributed systems, storage engines, AI, query optimization). Familiarity with global employment considerations (contractor vs. employee models, visa/work authorization, EOR partners). Experience scaling recruiting processes at a high-growth startup or scale-up. What Success Looks Like Delivers a candidate experience that earns positive feedback across all regions and functions. Consistently meets time-to-fill and quality-of-hire targets across both technical and non-technical requisitions. Builds durable, diverse pipelines for hard-to-fill technical and regional roles. Is viewed by hiring managers — from Sales to G&A — as a strategic partner, not just an order-taker. Stays informed of trends and innovative recruiting techniques in order to be competitive in state-of-the-art recruiting practices. Location Remote - Sofia, Bulgaria, Romania or Poland What’s in It for You? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more. Salaries for candidates outside the U.S. will vary based on local compensation structures. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Overview You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it. This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on. We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to. What You'll Do Data architecture and operations environment Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales. Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions. Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions. Define and track data quality standards for Ops ecosystem data. Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting. dbt and analytics engineering Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on. Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders. Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices. Replace manual, one-off data pulls with automated, always-on solutions. Analytical work and insights Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors. Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked. Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions. Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions. Communication and influence Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend. Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them. Mentor and support analysts across the team through standards, reviews, and knowledge sharing. AI enablement Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build. Track the performance of deployed agents against Ops goals. Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop. Required Qualifications 5+ years in analytics, analytics engineering, business intelligence, or strategic operations. Advanced, hands-on SQL. You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise. Strong dbt experience. You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models. Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality. Experience working closely with data or analytics engineering teams to turn raw data into production-ready models. Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny. Experience owning complex, cross-functional projects end to end. Experience building dashboards in Sigma, Tableau, or a comparable tool. High attention to detail. You catch data quality issues before they surface in leadership reporting. Comfortable in fast-paced, ambiguous environments with shifting priorities. Preferred Qualifications Experience supporting AI/ML workflows, agent builds, or automation initiatives. Python or a similar scripting language for data manipulation and automation. Familiarity with operational KPIs across customer support, fraud, payments, or workforce management. Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment. Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $160,000 — $200,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: México UX Team: We’re looking for a UX Writer for Customer Communications to create clear, engaging, and user-centered communications across our digital channels. In this role, you’ll craft messages that help users understand our products, stay informed, and take action with confidence. From emails and push notifications to SMS, WhatsApp, and in-app chat messages, you’ll play a key role in shaping how users interact with us. You’ll work closely with cross-functional teams to turn complex information into simple, relevant, and effective communications. If you have a passion for writing, an eye for detail, and a strong understanding of how language influences the customer experience, we’d love to meet you! Challenges that await you: Write content for multiple communication channels, including emails, push notifications, SMS, WhatsApp, and in-app chat messages. Adapt messaging, tone, and structure to different channels, audiences, communication objectives, and stages of the customer journey. Transform complex financial and technical information into simple, accessible, and actionable messages. Collaborate with CRM, Marketing, Product, Design, Legal, and Compliance teams to develop accurate, consistent, and user-centered communications. Create content for different communication purposes, including onboarding, product education, engagement, retention, transactional updates, and service notifications. Ensure consistency in brand voice, terminology, and writing style across all customer-facing communications. Write, review, edit, and proofread content in Mexican Spanish and English, ensuring linguistic accuracy, clarity, and cultural relevance. Optimize content based on channel-specific requirements, character limits, user needs, and communication goals. Contribute to the development and maintenance of content guidelines, messaging standards, and communication best practices. Continuously improve content based on user feedback, performance insights, and UX writing and content design best practices. What makes you a great fit: Bachelor's degree in Communication, Journalism, Advertising, Literature, Marketing, or a related field. 2 years of experience in UX writing, copywriting, CRM content, digital communications, or related fields. Excellent writing, editing, and proofreading skills in Mexican Spanish, with a strong command of English. Proficiency in both languages is required. Experience writing content for digital communication channels such as emails, push notifications, SMS, WhatsApp, or in-app messages. Ability to adapt writing style, tone, and messaging to different audiences, contexts, and communication objectives. Strong organizational skills and the ability to manage multiple requests, priorities, and deadlines. Ability to collaborate effectively with cross-functional teams and incorporate feedback from different stakeholders. Nice to Have: Experience writing communications for fintech, banking, or other regulated industries. Understanding of customer lifecycle communications, segmentation, personalization, and A/B testing. Experience with localization or transcreation between English and Mexican Spanish. Our ways of working: Innovative Spirit : A commitment to creativity and groundbreaking solutions. Honest Feedback : valuing open, transparent communication. Supportive Team : a strong, collaborative community. Celebrating Achievements : recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Own all compensation communications to the field: plan launches, plan documents, policy updates, and payout notices. Every message should be clear, accurate, and on time. - Respond to rep questions quickly and within a defined SLA, and track each request through to resolution so nothing falls through the cracks. - Keep the internal sales compensation team aligned on every plan and policy change, and confirm each change is put into practice in calculations, systems, and processes. - Make sure every rep understands how they are paid through plan training, new-hire onboarding, office hours, and enablement tools (earnings calculators, plan summaries, FAQs, and training decks). - Model the cost, payout, and behavior impact of proposed plan designs and changes, and present tradeoffs that help leaders make decisions. - Support the team on the monthly payroll process, including validating payouts, reconciling against plan terms, and preparing the payroll handoff. WHAT YOU’LL BRING - 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role, with hands-on involvement in at least one full annual plan design cycle. - Experience with plan architecture and pay mix, including target incentives, measures and weightings, accelerators, and how plan design drives seller behavior. - Strong modeling skills: building plan cost models, payout curves, and scenario analyses that leaders can act on. - A track record of rolling out comp plans and changes to sales teams, including writing plan documents, running trainings, and building self-service enablement tools. - Experience supporting a monthly commission payroll cycle, including payout validation, reconciliation, and payroll handoff. - Experience using Salesforce and sales compensation tools to report on attainment and payouts. EVEN BETTER… - Experience designing compensation for new roles or go-to-market motions at a high-growth company. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Account Executive, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence. You'll work with buyers at high-growth companies, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with  a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the C-level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. What You’ll Do Own the full new logo acquisition cycle Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition Proven track record as a top performer with success in closing new logos Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals) Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $68,800 — $106,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As an Engineering Manager you'll lead one of our new AI product teams and own delivery, hiring, and people. You'll start with a small, senior team, and your first big job is hiring the engineers who will grow it. You'll partner with product as an equal, turn an ambitious strategy into a plan your team can execute, and make sure the quality of what you ship is measured. You stay close to the technology: you can review a design doc, read a pull request, and judge when an AI feature is ready for customers. Key Responsibilities: Hire, grow, and retain a strong team of software, ML, and AI engineers, with clear feedback and fair performance and career conversations Own delivery: planning, priorities, execution, and production quality, with metrics that show how the team and its products are doing Partner with product and domain experts to shape the roadmap, and lead across teams Set how the team uses AI-assisted and agentic engineering tools, and model it yourself Requirements: Typically 8+ years in software engineering, including 3+ years managing engineers Experience shipping AI, ML, or LLM-powered products to production, with enough hands-on depth in TypeScript, Python, and AI-assisted tools to make sound technical calls A track record of hiring well and growing teams A data-driven approach: you use metrics to run your team and to judge whether what you ship is working Comfort leading across more than one reporting line, and strong written communication with executives Nice to have Experience running a platform team whose customers are other engineering teams Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Madrid, Spain; Barcelona, Spain Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As Enterprise Account Manager for Spain , you will own a defined portfolio of TeamViewer’s existing enterprise customers in the Spanish market, focusing on accounts spending €10K or more in annual recurring revenue . You will be the primary commercial owner of your accounts, responsible for developing strategic customer relationships, driving renewals and identifying opportunities to expand TeamViewer’s footprint. You will own your account strategy and commercial forecast, working closely with customers and internal teams to protect and grow recurring revenue. This is a farming-focused role . New-logo acquisition sits primarily with our Account Executive team, while your focus will be on developing the customers we already have through retention, renewals, cross-sell and expansion. What you will do Own a portfolio of up to 40 enterprise accounts at €10K+ ARR , with accountability for retention, renewals and expansion. Build and maintain strategic account plans for key customers, including stakeholder maps, renewal timelines, adoption status, expansion opportunities and potential risks. Proactively manage renewals across your portfolio, engaging customers well ahead of contract end dates, developing a clear value narrative and negotiating commercial terms, including multi-year agreements. Identify, qualify and close expansion opportunities across additional seats, products and use cases through a consultative, solutions-focused approach. Build trusted relationships across multiple levels within customer organisations, engaging IT decision-makers, business stakeholders and senior leadership. Maintain an accurate weekly forecast covering renewals and expansion opportunities, with clear stages, next steps and expected close dates in Salesforce. Take ownership of qualified opportunities handed over from the Enterprise Account Specialist team as customers grow into the enterprise segment, while ensuring smaller opportunities are routed appropriately. Partner with Enterprise Solution Engineers on technical validation and solution design, and collaborate with Customer Success and Support to resolve issues that may put customer retention at risk. Work effectively with partners, distributors and resellers on customer opportunities procured through the channel. Bring customer and Spanish market insights back to Product, Marketing and leadership, and contribute to customer references, case studies and events. What Success Looks Like Gross and net revenue retention at or above target across your portfolio. Achievement of your expansion target, supported by a healthy and accurately forecast pipeline. Every strategic account has an up-to-date account plan and a clearly understood renewal path, with risks identified early and proactively managed. Strong relationships with decision-makers and influencers across your key enterprise customers. Clean handovers and collaboration between Account Executive, Enterprise Account Specialist, Customer Success and technical teams, ensuring opportunities and customer needs do not fall between roles. What you will bring 3+ years of experience in enterprise account management, renewals or customer-facing sales focused on existing customers, ideally within SaaS, software or technology. A proven track record of retaining and expanding an existing book of business against commercial retention and growth targets. Experience owning commercial renewals and identifying and closing upsell and cross-sell opportunities within enterprise customers. Strong commercial and negotiation skills, including experience navigating procurement processes and structuring agreements within mid-sized and large organisations. A consultative, solutions-focused sales approach with the ability to understand customer challenges and connect technology solutions to business value. Confidence engaging a range of stakeholders, from operational and technical contacts through to senior decision-makers and executives. Strong account-planning and stakeholder-mapping skills, with the ability to develop relationships across complex customer organisations. A disciplined approach to forecasting, pipeline management and CRM hygiene, ideally with experience using Salesforce. Fluency in Spanish and English, both written and spoken , with the ability to conduct customer and internal conversations confidently in both languages. Excellent communication, presentation and relationship-building skills. An entrepreneurial mindset with the ability to take ownership, work independently and succeed in a rapidly changing, international environment. What we offer Onsite onboarding in our HQ office for an optimal start. Great compensation and benefits packages, including a company achievement bonus or sales bonus and regular salary reviews. Premiums for the private pension plan (BAV) topped up to the maximum amount by TeamViewer. Public-transport-friendly offices. Option to lease an e-bike in Germany. Special terms for local gyms. Access to the Corporate Benefits platform with a wide range of discounts. Regular team events and company-wide celebrations. An open-door policy, no dress-code rules, frequent All Hands and Leadership Lunches. Hybrid working and flexible working time. Work From Abroad Program allowing up to 40 days of work outside your contracting country. We celebrate diversity as one of our core values. Join and help drive one of our C-A-R-E initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Ukraine Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We're Looking For: We're looking for a Product Owner to join our newly established team focused on voice and video communication within Creatio. You'll help shape how customers connect with businesses through voice and video calls, and how companies manage these interactions directly within the Creatio platform. Our team focuses on two key product areas: Web-based voice and video communication: Enabling customers to initiate voice or video calls directly from a company's web chat widget, with no phone involved, with features such as screen sharing, AI avatars (a visual AI assistant the customer talks to), and seamless handovers from AI assistants to live agents. Telephony and contact center integrations: Connecting existing business phone and contact-center systems with Creatio, allowing agents to manage calls, access customer information, and track communication history in one place, and admins to set it all up easily. You'll work closely with engineering teams and collaborate with teams developing Creatio's AI agents and other communication channels to deliver seamless, intelligent customer experiences. Responsibilities: Talk to clients, partners, and our sales teams to understand how their contact centers work and what they need. Clients often ask for a feature; your job is to find the real problem behind it. Shape the product vision and roadmap for the area, and set priorities based on real client demand. Turn ideas into clear goals, user stories, and acceptance criteria the team can build from. Build quick prototypes with AI coding agents to check an idea with clients before the team commits to it. Work every day with the development team: plan sprints, answer questions, accept finished work. Agree scope and timelines with the neighbouring product teams. Support pre-sales: demos, client questions, written answers on what the product can do and when. Look at how features are used after release and what clients complain about, and feed that back into the plan. Requirements: 3+ years as a Product Owner or Product Manager on a B2B product. Solid technical understanding: you know how modern software and integrations work, can talk with engineers as a peer about how a solution should be built, and follow new technologies closely enough to spot the capabilities we could use in the product. You will not write code. Learns new domains fast and enjoys it. You do not need to know contact centers or telephony already; you need to want to dig in and become the person the team asks. Flexible and proactive: comfortable when priorities shift, takes initiative without waiting to be told. Experience talking to clients directly and turning what they say into product requirements. Builds working prototypes with AI coding agents (Claude Code, Cursor, Codex, or similar) to test ideas and show them to clients and the team, and uses AI tools in everyday product work. Upper-Intermediate+ spoken English: you lead calls with clients and partners on your own, handle questions on the spot, follow different accents, and discuss and negotiate scope. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We're Looking For: We're looking for a Product Owner to join our newly established team focused on voice and video communication within Creatio. You'll help shape how customers connect with businesses through voice and video calls, and how companies manage these interactions directly within the Creatio platform. Our team focuses on two key product areas: Web-based voice and video communication: Enabling customers to initiate voice or video calls directly from a company's web chat widget, with no phone involved, with features such as screen sharing, AI avatars (a visual AI assistant the customer talks to), and seamless handovers from AI assistants to live agents. Telephony and contact center integrations: Connecting existing business phone and contact-center systems with Creatio, allowing agents to manage calls, access customer information, and track communication history in one place, and admins to set it all up easily. You'll work closely with engineering teams and collaborate with teams developing Creatio's AI agents and other communication channels to deliver seamless, intelligent customer experiences. Responsibilities: Talk to clients, partners, and our sales teams to understand how their contact centers work and what they need. Clients often ask for a feature; your job is to find the real problem behind it. Shape the product vision and roadmap for the area, and set priorities based on real client demand. Turn ideas into clear goals, user stories, and acceptance criteria the team can build from. Build quick prototypes with AI coding agents to check an idea with clients before the team commits to it. Work every day with the development team: plan sprints, answer questions, accept finished work. Agree scope and timelines with the neighbouring product teams. Support pre-sales: demos, client questions, written answers on what the product can do and when. Look at how features are used after release and what clients complain about, and feed that back into the plan. Requirements: 3+ years as a Product Owner or Product Manager on a B2B product. Solid technical understanding: you know how modern software and integrations work, can talk with engineers as a peer about how a solution should be built, and follow new technologies closely enough to spot the capabilities we could use in the product. You will not write code. Learns new domains fast and enjoys it. You do not need to know contact centers or telephony already; you need to want to dig in and become the person the team asks. Flexible and proactive: comfortable when priorities shift, takes initiative without waiting to be told. Experience talking to clients directly and turning what they say into product requirements. Builds working prototypes with AI coding agents (Claude Code, Cursor, Codex, or similar) to test ideas and show them to clients and the team, and uses AI tools in everyday product work. Upper-Intermediate+ spoken English: you lead calls with clients and partners on your own, handle questions on the spot, follow different accents, and discuss and negotiate scope. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Intellias Meet your recruiter Yuliia Kravtsova yuliia.m.kravtsova@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Manual Test Engineering Lead Lead Romania Remote APPLY NOW REFER A FRIEND Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to shape the future of driving. Join the team and co-create digital products for the world’s top-tier brands. What project we have for you We are currently looking for a skilled and responsible Test Manager to join our team for the new project involving field testing of a pre-production prototype car with a new-generation In-Vehicle Infotainment (IVI) system. As a Test Manager, you will be working closely with a manual Quality Assurance (QA) team that will be responsible for testing the IVI system’s functionality and performance. As Test Manager, you’ll be responsible for Test documentation development (Test strategy, Test plan, test process definition, Daily communication with the customer, and development teams, etc. What you will do Define overall test strategy for the program Coordinate engineering test managers on testing topics, such as test plan creation, mapping of requirements to test cases, test development and execution, maintenance of test suites, test feedback analysis, documenting and defect reporting, etc. Contribute to program-wide testing activities, if needed Reports on quality status to the program team, and maintains quality dashboards Represents the project to the customer for testing topics Works with the customer on joint testing approach Daily collaboration with the client on definition of the functionality and acceptance of delivered features Ensure that feature implementation meets client expectations Participate in requirements analysis and architecture Undertake SW and system test development Provide time estimates and time/performance/quality trade-offs to management and other teams Contribute to planning and refactoring plans Report the status, results, and roadblocks Collaborate effectively with engineers and other team members, transfer knowledge and insights Understand the test possibilities at each level Assign tests to the different test instances Set priorities for tests Collect test reports and consolidate the test results Plan and organize Review meetings with the team for all test results Plan and monitor the traceability between requirements, tests, and test results Report the status to project management Support the risk assessment if tests are not done or fail What you need for this 5+ years in automotive industry on similar or related positions 3+ years in Tests Engineering for Automotive Strong System Integration and System testing expertise Solid understanding of Android application architecture Good knowledge of Automotive SW development processes Excellent analytical and optimization skills Familiarity with software development processes Familiarity with product development processes applicable to automotive industry Fluency in Requriements Engineering Understanding of System and Software levels Knowledge of CodeBeamer, System42 Ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Self-motivated, well-organized, detail-oriented, and a strong team player Creativity and a high level of independence Experience with all phases of the software development life cycle Understanding of Agile methodologies (Scrum, Kanban) and engineering practices English level: Upper-Intermediate (B2)** Will be a plus: Technical background (at least one of the mentioned): Embedded SW, ECU, Electronics System Integration and System testing of Android Automotive IVI applications in accordance with the agreed plans and quality standards Aptitude and desire to independently learn new technologies Experience with bug-tracking tools like KPM, Jira, etc. Experience with code versioning tools such as Git (pull requests, branching strategies, tags, etc.) Familiarity with ISO 26262 Functional Safety Automotive SPICE * What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Android Automotive Kotlin

Location: Worldwide We are seeking a hands-on Engineering Manager for AI Platform , the team that builds and supports internal AI platforms used across the company. You will lead a cross-functional engineering team, own delivery end to end, and work closely with Product, Data, and AI teams on scope, priorities, and the platform roadmap. This is a hands-on role: beyond people management, you will take an active part in shaping the architecture and making technical decisions within the team. Challenges that await you: Build and lead the team across hiring, planning, task decomposition, process improvements, and cross-team collaboration Own and drive the development of internal AI platforms from concept to production, and keep them reliable as adoption grows Turn recurring needs from product teams into reusable platform capabilities rather than one-off solutions Ensure strong team performance and reliable, on-time delivery aligned with company and business goals Partner closely with Product, Data, and AI teams, and with the internal teams who use the platforms, to understand their needs and drive adoption Make well-reasoned build-vs-adopt decisions, including evaluating, integrating, and extending open-source solutions Shape the architecture, design, and implementation of scalable backend services, APIs, and integrations What makes you a great fit: Experience leading engineering teams, including hiring, people development, performance, and delivery management Proven experience leading teams in AI, ML, or data-driven engineering environments as well as training models on your own Strong technical background with hands-on development experience and the ability to validate technical decisions independently Experience taking AI-powered products or services from concept to production including measuring their impact through A/B tests or other metrics Ability to translate ambiguous business and product requirements into clear technical solutions and priorities Strong cross-team communication skills and the ability to collaborate with Product, Data and business stakeholders English proficiency at B1 level or higher for effective collaboration with an international team Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Cyprus, Spain or Georgia — with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Core is the engineering organization building the shared capabilities, including search, AI, and customer intelligence, that every product across the Fanatics ecosystem builds on. We are seeking an Engineering Manager to lead the team that owns Search and Consumer AI. This leader will own some of the most leveraged surfaces we build: how fans find what they’re looking for, how AI shows up inside our apps, and how AI powers an excellent customer experience. You will lead a team of software engineers spanning two closely connected charters: Consumer AI: customer support AI, including LLM-powered assistants, conversational analytics, sentiment analysis, predictive troubleshooting, and the tooling that lets customer success teams act on AI-generated insights; and (2) embedded AI experiences in the fan journey, such as AI commentary, recommendations, summaries, and in-app assistance. Search: native search, including query understanding, relevance and ranking, autocomplete, and personalization; and (2) AI search, including natural-language and conversational search that lets fans ask for what they want in their own words and get answers, not just results. Success in this role requires strong partnership with Product, Data Science, Customer Operations, and product teams across the ecosystem to shape the roadmap, make smart trade-offs, and deliver outcomes fans feel. You’ll work on complex, high-scale challenges as part of a team that values innovation, collaboration, and excellence. Responsibilities Delivery & Ownership Lead the team to deliver against commitments across Search and Consumer AI, owning delivery plans end to end: scope and sequence work, remove blockers, and manage risk. Set a high bar for reliability, performance, and relevance quality, with observability in place for AI and search services. Ensure the team’s work meets Fanatics standards for data governance, security, compliance, and responsible AI. Own on-call, incident response, and operational health for the team’s systems. Strategy & Roadmap Partner with Product and engineering leadership on planning and roadmap building, using technical insight and fan impact to influence priorities. Connect day-to-day execution to team strategy and Fanatics business goals so engineers understand why their work matters. Partner with product teams across the ecosystem to embed AI experiences into their surfaces, agreeing on shared ownership, interfaces, and quality bars. Guide how LLMs and ML models are evaluated, integrated, and rolled out in production. Communication & Collaboration Coordinate across engineers, adjacent teams, and cross-functional partners to drive end-to-end delivery. Represent the team’s plans, progress, and risks in planning and review forums. Keep the team informed on goals, trade-offs, and decisions, and create space for two-way feedback. People & Ways of Working Hire, onboard, and grow a high-performing team; give candid, timely feedback and invite the same. Mentor engineers on craft, ownership, and collaboration, and support their career growth. Build team processes (planning, reviews, retros, experimentation) that help the team learn fast and ship reliably. Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team building. Qualifications We value aptitude over experience, but here are some key skills that will make you successful on this team: 1-3+ years managing a software engineering team, or significant tech-lead experience with people-leadership responsibilities, delivering complex, high-scale systems. Experience in a Java / AWS ecosystem; familiarity with AWS Bedrock or equivalent managed AI services preferred. Experience shipping consumer-facing AI/ML or NLP features to production, including integrating LLMs and building the pipelines and evaluation practices that keep them reliable. Strong understanding of search, discovery, or relevance systems, including how traditional search and LLM-based approaches complement each other. Strong technical judgment and clear, confident communication with engineers, Product partners, and leadership. Proven ability to mentor engineers and build a healthy, high-performing team culture. Preferred Background in customer support AI or embedded consumer AI experiences (assistants, conversational analytics, AI commentary, recommendations). Familiarity with Kafka, Airflow, dbt, OpenSearch, Kotlin, and Salesforce. Experience building shared platforms consumed by multiple product teams. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-VG1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $190,000 — $237,500 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Boston Office Workplace: Hybrid OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW We're looking for a Senior Account Manager to join the Events & Tradeshows team, owning our relationship with two flagship enterprise accounts. This role owns strategic customer relationships and serves as a trusted advisor throughout the customer's journey with Pointr — partnering closely with customers and internal teams to drive adoption, demonstrate measurable value, support renewals, and identify opportunities for long-term growth. This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes. Occasional travel to client sites every 2 months. WHAT YOU’LL DO - Own a portfolio of enterprise customer accounts, building strong relationships and driving long-term success. - Serve as the primary customer partner for adoption, value realization, renewals, and account growth. - Develop account strategies that align customer goals with Pointr's solutions and capabilities. - Build compelling value narratives by connecting product adoption and outcomes to business impact. - Identify opportunities for expansion by understanding customer needs and introducing relevant products and capabilities. - Lead executive business reviews and strategic account discussions with senior stakeholders. - Proactively identify account risks and develop action plans to improve customer health. - Coordinate cross-functional teams including Marketing, Pre-Sales, Project Management, Product, Analytics, and Finance to deliver exceptional customer experiences. - Partner with internal stakeholders to ensure successful delivery and continued customer growth. WHAT SUCCESS LOOKS LIKE - First 90 days: build genuine rapport with your accounts, and develop a clear understanding of their roadmaps and where Pointr fits into them. - 6 months: measurably improved engagement on both accounts, the renewal secured, and expansion conversations underway. - 12 months: fully embedded with your accounts: they're set up for growth, and the relationship runs smoothly without needing to be chased. WHAT WE SEEK - 6–10+ years of experience in enterprise account management, customer success, partnerships, or enterprise sales within complex B2B environments. - Experience managing strategic enterprise accounts within SaaS, technology, or platform-based businesses. - Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers. - Experience supporting renewals, expansions, and customer growth initiatives. - Strong understanding of customer value, commercial outcomes, and account strategy. - Excellent communication and relationship-building skills. - Ability to collaborate effectively across technical, commercial, and operational teams. - Strong organizational skills with the ability to manage multiple priorities. - Professional fluency in English, both written and verbal. PREFERRED QUALIFICATIONS - Experience in enterprise SaaS, location technology, events, hospitality, or venue technology. - Experience managing complex customer implementations or multi-team delivery environments. - Familiarity with CRM, customer success, and project management platforms such as Monday or Jira. - Bachelor's degree preferred or equivalent professional experience. WHAT WE OFFER - A supportive, kind (no-ego), and smart team - International environment and inclusive culture - Competitive base salary, attractive stock options, and uncapped renewal commission - Private health care (75%) and Dental - Company-sponsored parental leave - 18 days PTO, plus sick time + 12 holidays per year - 401(k) retirement scheme COMPENSATION Base salary range: $120,000–$150,000 + $25-$50k bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave. Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us. #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.   WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior AI Engineer you will own LLM-powered systems and agentic workflows for our customers. These systems automate the routine parts of a claim and guide customers on the rest, so they have to earn that trust with a measured accuracy you can defend as models change and usage grows. Agents run as steps inside deterministic workflows, and privacy and security are design baselines, not review gates. Agentic coding tools are how you move fast. What you add is what they are worst at: system architecture, code quality, security, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the eval bar it ships against. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Own the delivery of LLM-powered systems in Python and TypeScript, from an ambiguous customer problem, scoped with product managers and data scientists, through production operation. Set the evals and guardrails strategy for your area: what gates a release, what production signals the team watches, and how a change is simulated against historical claims before it ships. Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges. Design the NLP pipelines that turn unstructured claim data into structured data customers can act on, choosing where semantic search, classical NLP, or an LLM fits. Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load. Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike. Set the privacy and security baseline every system in your area starts from: tenant isolation, least-privilege access for agents and their tools, redaction, retention, and what data may reach a model provider. Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area. Take part in a shared on-call rotation for the systems you own. Requirements: 6+ years of professional software engineering experience, including an LLM-powered system you architected, shipped to external customers, and carried through at least one model or prompt migration. Python and TypeScript at the level of setting a team's conventions: the async model, typing strictness, and test strategy for a shared codebase, plus a performance problem you profiled and fixed. An evals and guardrails strategy you set for a product area others built in: where human approval was required, and how production corrections re-entered the evals. A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why. Pipelines you designed that blend LLMs, semantic search, and classical NLP, including a retrieval design you can defend and a case where a classical technique beat an LLM on cost, latency, or reliability. Durable, event-driven systems you designed with deterministic orchestration around non-deterministic model steps: compensating actions, idempotency, backpressure, and event-sourced replay. Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made. Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler. Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to. Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them. Even Better if You Have: React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences. Experience with agent frameworks, LangGraph, PydanticAI, and the Microsoft Agent Framework among them, and with the ways agents reach their tools: the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices. Experience with LLM observability and evaluation tooling such as LangSmith, Arize, or Braintrust, and with OpenTelemetry-based tracing. Experience designing A/B tests for AI features. Exposure to the insurance, claims, or automotive repair domains. What Success Looks Like: In your first six months, every model change in your area is gated by evals you designed, regressions are caught before a customer sees them, and you can show the accuracy number held or moved. You are trusted with the high-stakes, ambiguous problems, and you turn them into a roadmap, a shipped system, and a number you can put in front of a customer. You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production. You have a passion for systems that last: the ones you design have their failure modes understood in advance, and when one fails anyway, the trace says exactly where. Privacy and security reviews of systems in your area find nothing that was not already designed in. Standards you set for evals, reviews, and design documents outlive the project they started on. Engineers you mentor ship LLM-powered features with evals and guardrails in place without your direct involvement. You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it. You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued. Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As an AI Engineer you will build and ship LLM-powered features and agentic workflows for our customers. These features automate the routine parts of a claim and guide customers on the rest, so they have to earn that trust with measured accuracy, not a convincing demo. Agents run as steps inside deterministic workflows, and privacy and security are design baselines, not review gates. Agentic coding tools are how you move fast. What you add is what they are worst at: system design, security, and hard debugging. You own features end to end. Salary range is: $170,000 - 195,000 This position is bonus eligible. Key Responsibilities: Ship LLM-powered features and agentic workflows in Python and TypeScript, from a problem scoped with product managers and data scientists through production traffic, and help set the metrics you will be measured against. Write the evals, guardrails, and feedback loops that make your features trustworthy, and hold them to explicit token and latency budgets. Use agentic coding tools every day, and own the review of what they produce: catch the correctness, security, and design problems in generated code before you open the pull request. Maintain and extend the NLP pipelines that turn unstructured claim data into structured data customers can act on, blending semantic search, classical NLP, and LLMs. Build and operate durable, event-driven services in which agents run as steps inside deterministic workflows, with checkpointed model outputs so a retry does not re-invoke a completed LLM step. Trace every model call and agent step so a recommendation can be reconstructed and audited, with citations back to the source documents, and wire that tracing into your alerts. Model and query claims data across relational, document, and graph stores. Design privacy and security in from the start: tenant isolation, least-privilege access for agents and their tools, and a clear rule for what data may reach a model provider. Write a technical design document before any significant change, and use it to get feedback and buy-in from the team before you build. Take part in a shared on-call rotation for the services you build. Requirements: 3+ years of professional software engineering experience, including at least one LLM-powered feature you shipped and then operated in production. Python and TypeScript: typed, tested, async code in both, and real depth in one. Evals you have designed for LLM output, plus guardrails you have shipped. A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work. Pipelines that blend LLMs with semantic search and classical NLP: structured output, tool calling, embedding-based retrieval, and a case where a classical technique beat an LLM. Services built on message- or event-driven architectures, including long-running workflows with retries, idempotent handlers, and event-sourced state, plus an LLM or agent step you ran inside one. Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made. Backend services built and operated on Azure or AWS, and exposure to a durable workflow engine such as Temporal or the Durable Task Scheduler. Technical design documents you have written to get feedback and buy-in from a team before building, and that the team then built to. Clear writing and discussion for technical and non-technical audiences, and code review you can give as well as take. Even Better if You Have: React and TypeScript experience, so you can deliver a full-stack feature end to end. Chat, streaming, and citation-heavy AI experiences especially. Experience with CI/CD pipelines and infrastructure as code such as Terraform or Bicep. Experience with agent frameworks, LangGraph and the Microsoft Agent Framework among them, and with the ways agents reach their tools: the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices. Experience with LLM observability and evaluation tooling such as LangSmith, Arize, or Braintrust, and with OpenTelemetry-based tracing. Experience designing A/B tests for AI features, or what-if simulations that replay historical claims through a proposed change before it ships. Exposure to the insurance, claims, or automotive repair domains. What Success Looks Like: In your first six months you ship an LLM-powered feature, its evals run in CI, and you can name the metric it moved. When a model migration or prompt change causes a regression, the evals you wrote catch it before a customer does. You take ownership from concept to production with light direction, asking the right questions early. You care that things hold up: the services you build survive retries, partial failures, and model migrations without incidents a customer can see. When something goes wrong in production, the trace tells you which step and which model call, and you can show an auditor the same thing. Privacy and security reviews of your features find nothing that was not already designed in. You enjoy the craft, and it shows: engineers pick up your patterns without being told to. You enjoy the back-and-forth that gets a feature scoped, and you can argue a position without needing to win it. You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued. Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Atlanta, Georgia Workplace: Hybrid ROLE SUMMARY We are looking for a motivated and enthusiastic Business Development Representative to join the growing Temporal team in Atlanta, GA. Our BDRs will work hand in hand with the Sales Team to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and training to be a great sales professional.  We are looking for self-starters with a passion for technology and people. WHAT YOU'LL DO - Proactively outbound prospecting and lead activity management in an effort to qualify and market Temporal to potential customers. - Discover opportunities from leads and set appointments from those leads.  - Use of strong selling and influencing skills to set up qualified appointments.  - Understand the Temporal OSS and Cloud solutions enough to provide high level introduction.  - Leverage taught sales techniques to maximize customer interactions.  - Log, track, and maintain outbound activity.  - Work closely with the Sales Team and attend customer meetings as required.  - Be the architect of a growing team, defining and iterating on processes. WHAT YOU'LL NEED - 2+ years of experience in prospecting roles. - Excellent in-person, phone, and written customer communication skills. - Must be able to interact and communicate with individuals at all levels of the organization. - Ability to make formal and informal presentations to staff and clients. - Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals. - Proficient PC, Spreadsheet, Salesforce.com, and Google Docs skills required. - Ability to manage time effectively, work independently, and be self-motivated - Prior track record of achievement in positions with accountability. - Ability to thrive in a fast-paced startup environment. - Proactive, independent thinker with high energy/positive attitude.  Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: remote We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are hiring a Senior Database Reliability Engineer for our Infrastructure Platform Team. You will design PostgreSQL platforms for resilience and high availability, automate everything you touch, and understand how our services use the database, from connection pools to ORM transactions. Your goal is to keep latency within SLO at a reasonable cost, through every change, failover and migration. Our stack today: AWS RDS and Aurora (PostgreSQL, MySQL), Redshift, ClickHouse, Terraform, Ansible, Prometheus, VictoriaMetrics and Grafana, with Java services on Kubernetes. Responsibilities: Design and run highly available PostgreSQL across zones and regions, with automated, tested failover and fencing against split-brain. Define all database infrastructure as code (clusters, parameters, networking, access, monitoring and backups), reviewed by peers and applied through CI/CD pipelines, with drift detection. Build self-service database provisioning so product teams get a production-ready database without waiting on a ticket.Plan and execute migrations, upgrades and table moves with zero or near zero downtime, including cross-version, cross-cluster and cross-cloud work. Partner with developers on schema changes, queries, connection pooling, transaction scope, retries and expand-and-contract migrations, so database issues are fixed at their source. Define SLOs and build SLO-based alerts and dashboards (Prometheus, Grafana or similar) that catch latency and capacity problems before clients do. Design backup and recovery, and prove it with scheduled restore and failover tests that measure RTO and RPO and produce evidence for auditors. Keep cost in view: right-size instances and storage, and choose the cheapest option that meets the requirement. Secure the data: least-privilege access, secrets from a secrets manager, encryption at rest and in transit, audited access and PII masking. Lead and take part in incident response and on-call, write blameless post-mortems and make sure their actions get done. Replace manual runbooks with automation, and document what remains. Requirements: Deep PostgreSQL production experience. You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation. Infrastructure as code as your normal way of working. Everything you build lives in version control and is reviewed before it is applied. CI/CD in your day-to-day work. Your infrastructure and database changes, including schema migrations, reach production through pipelines. If console clicks, SSH changes or wiki steps are how changes normally happen in your current role, this position is not the right fit. 5+ years running production databases as a DBRE, SRE, platform or database engineer, ideally with a large part on AWS (RDS or Aurora). Experience designing high availability and disaster recovery: replication, automated failover, multi-region or multi-cloud redundancy, and the trade-offs between RTO, RPO and cost. A track record of zero-downtime changes: online migrations, major version upgrades or moving data between clusters. Understanding of how applications use databases: connection pools, ORMs (for example Hibernate), transaction scope, retries and idempotency, and safe deployment order. Observability skills: you define what to measure, alert on SLOs and verify changes with data.Scripting in Python, Bash or Go to automate operational work. Comfort in a regulated financial services environment, where access control, encryption and audit trails are non-negotiable. Clear communication: you reason out loud, own outcomes and partner with developers instead of gatekeeping. Nice to have: Terraform and Ansible specifically, since they are our current tools. MySQL in production. Redshift, ClickHouse or DynamoDB. Logical replication or CDC tooling (pglogical, AWS DMS, Debezium). Kubernetes and running Java services in production. Linux performance tuning and troubleshooting on self-managed database hosts. Vault or another secrets manager. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Location: Leipzig, Germany Workplace: onsite Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe. Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. We are looking for a Customer Service Representative who is ready to work from our office in Leipzig . Join Sumsub's team! Your role and tasks: Effectively interact with users, including both verbal and written communication Safeguard data, ensuring confidentiality and security Adherence to legal regulations and company standards Paying attention to detail and precision when carrying out tasks Continuous updating of knowledge and skills in line with industry and regulatory changes Only inbound calls, no outbound calls, chats or emails required. No customer support or complaint handling required. Simply guide the user through all necessary steps About you: Previous experience in customer service-based roles is considered an advantage, but no work experience is required . You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible. Fluent language skills in German, English and French. Please, note that all three languages are required for conversation with our clients. Good communication skills Ability to navigate a large amount of information Able to have days off during the week instead of the weekend We offer: Work with impact . Our mission is to build a digital world that is secure and inclusive for everyone. Your work here will contribute directly to that mission and help shape how people experience trust online. Global reach . You will work on campaigns that cross cultures, languages, and borders, and see your ideas land globally. Growth that is real . Clear goals, open feedback, personal development plans, and support for learning and industry events. We do not just talk about growth, we make sure it happens. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. No borders . You will collaborate with colleagues from 74 countries, bringing together different skills, backgrounds, and perspectives. This mix makes our work stronger, more creative, and easier to adapt. Culture that fits . No heavy bureaucracy, no fake fun. We share wins, celebrate together, and keep things people and pet-friendly (yes, our logo is a dog). Let’s make the online world a safer place together! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.