Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership at company scale
You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to.
Engineers with product taste
You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before.
What You'll Do
Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension
Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet
Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them
Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room
Drive engineering process and tooling improvements that span multiple squads, not just your own
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture
Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place
A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it
Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward
Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs
Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement
A bias for action over perfection, and the judgment to know which decisions are worth slowing down for
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Architecture Interview (60 mins)
- A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation.
Languages: English; German or Swiss German language skills (nice to have).
Remote work (Poland, Spain).
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Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation.
Languages: English; German or Swiss German language skills (nice to have).
Remote work (Poland, Spain).
LastPass is an American service for managing passwords and personal data (a password manager). Remote work available for candidates located in Portugal or Hungary.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$51.61
—
$77.42 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Ukraine
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a
Mobile Developer
to join Creatio’s Mobile Domain team and help build product experiences for users who work on the go.
You will work on a cross-platform mobile solution built with Flutter and integrated with native Android and iOS applications. The role combines cross-platform development, native integrations, offline scenarios, and reusable configurable components within Creatio’s metadata-driven platform.
This is a hands-on engineering role with ownership at the feature and component level. You will design and deliver features end to end while working with modern engineering approaches, including AI-assisted and agentic development.
Responsibilities:
Design and implement mobile features end to end across Flutter and native Android/iOS layers.
Build reusable components and business features using native device capabilities, REST APIs, and offline scenarios.
Own the technical design and quality of delivered features, including data flow, edge cases, and testing.
Develop integrations between cross-platform and native functionality using platform channels.
Investigate and resolve production issues, including platform-specific, performance, and synchronization problems.
Review code and contribute to engineering guidelines, reusable components, and internal tooling.
Participate in technical research, prototyping, and validation of new capabilities.
Mentor middle and junior engineers through reviews, pairing, and knowledge sharing.
Collaborate with Tech Lead, Engineering Manager, QA, and Product teams to define workable technical solutions.
Occasionally contribute to backend (.NET/C#) or web (Angular/TypeScript) components.
Contribute to AI-assisted and agentic engineering practices within the team.
Requirements:
Must have
4+ years of professional software development experience, including 3+ years in mobile development.
Strong hands-on experience with Flutter and Dart.
Experience integrating cross-platform modules with native Android/iOS applications and working with platform-specific functionality.
Hands-on experience with JavaScript and TypeScript.
Good understanding of state management and unidirectional data flow, such as BLoC.
Solid knowledge of Clean Architecture, SOLID principles, dependency injection, and modular design.
Experience with REST APIs, JSON, local persistence, and offline/synchronization scenarios.
Familiarity with at least one native mobile technology: Java, Kotlin, Objective-C, or Swift.
Strong testing practices, including unit and widget testing.
Experience with Git, CI/CD, automated testing, and static analysis.
Practical exposure to AI-assisted development and agentic workflows, or strong interest in this area.
English level: Upper-Intermediate (B2) or higher.
Nice to have
Backend (C#/.NET) or web (Angular/TypeScript) experience for occasional full-stack contributions.
Experience with SDK development, packaging, linting, and unit testing.
Experience with metadata- or schema-driven UI.
Background in CRM, ERP, field service, or other data-heavy enterprise mobile applications.
Experience with native device capabilities and integrations (e.g. geolocation, camera, push notifications, OAuth/SSO), real-time communication, analytics, accessibility, and localization.
Experience with enterprise mobility, including MDM/MAM, enterprise distribution, and corporate security requirements.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a
Mobile Developer
to join Creatio’s Mobile Domain team and help build product experiences for users who work on the go.
You will work on a cross-platform mobile solution built with Flutter and integrated with native Android and iOS applications. The role combines cross-platform development, native integrations, offline scenarios, and reusable configurable components within Creatio’s metadata-driven platform.
This is a hands-on engineering role with ownership at the feature and component level. You will design and deliver features end to end while working with modern engineering approaches, including AI-assisted and agentic development.
Responsibilities:
Design and implement mobile features end to end across Flutter and native Android/iOS layers.
Build reusable components and business features using native device capabilities, REST APIs, and offline scenarios.
Own the technical design and quality of delivered features, including data flow, edge cases, and testing.
Develop integrations between cross-platform and native functionality using platform channels.
Investigate and resolve production issues, including platform-specific, performance, and synchronization problems.
Review code and contribute to engineering guidelines, reusable components, and internal tooling.
Participate in technical research, prototyping, and validation of new capabilities.
Mentor middle and junior engineers through reviews, pairing, and knowledge sharing.
Collaborate with Tech Lead, Engineering Manager, QA, and Product teams to define workable technical solutions.
Occasionally contribute to backend (.NET/C#) or web (Angular/TypeScript) components.
Contribute to AI-assisted and agentic engineering practices within the team.
Requirements:
Must have
4+ years of professional software development experience, including 3+ years in mobile development.
Strong hands-on experience with Flutter and Dart.
Experience integrating cross-platform modules with native Android/iOS applications and working with platform-specific functionality.
Hands-on experience with JavaScript and TypeScript.
Good understanding of state management and unidirectional data flow, such as BLoC.
Solid knowledge of Clean Architecture, SOLID principles, dependency injection, and modular design.
Experience with REST APIs, JSON, local persistence, and offline/synchronization scenarios.
Familiarity with at least one native mobile technology: Java, Kotlin, Objective-C, or Swift.
Strong testing practices, including unit and widget testing.
Experience with Git, CI/CD, automated testing, and static analysis.
Practical exposure to AI-assisted development and agentic workflows, or strong interest in this area.
English level: Upper-Intermediate (B2) or higher.
Nice to have
Backend (C#/.NET) or web (Angular/TypeScript) experience for occasional full-stack contributions.
Experience with SDK development, packaging, linting, and unit testing.
Experience with metadata- or schema-driven UI.
Background in CRM, ERP, field service, or other data-heavy enterprise mobile applications.
Experience with native device capabilities and integrations (e.g. geolocation, camera, push notifications, OAuth/SSO), real-time communication, analytics, accessibility, and localization.
Experience with enterprise mobility, including MDM/MAM, enterprise distribution, and corporate security requirements.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
In May 2021, we embarked on a journey to start
Haven Studios
with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.
We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.
Haven joined
the PlayStation Studios family
in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.
The Role
We are seeking an incredibly organized, logistics-driven
Character Content Manager
to ensure our Character Art pipeline runs efficiently.
You do not need to be a formal people manager. Instead, your strength lies in
world-class project management, pipeline optimization, and asset logistics
. In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops.
Key Responsibilities
Asset Traffic Control & Logistics:
Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors.
Outsourcing & Vendor Integration:
Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers
Pipeline & Workflow Optimization:
Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation.
Dependency & Risk Management:
Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production).
Feedback Loop Management:
Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams.
Sprint Planning & Status Reporting:
Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and escalate potential timeline risks to the Lead Producer.
What We Are Looking For
AAA Production Experience:
Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management).
Mastery of Project Management Frameworks:
Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations.
Tool Proficiency:
Expert-level mastery of
Jira
(including custom workflows, automation, and advanced filtering) and asset tracking tools like
Shotgrid/Flow, Miro, or Airtable
.
Outsourcing Literacy:
Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process.
Exceptional Communication & Diplomacy:
The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy.
Passion for Asset Mechanics:
While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle
BONUS POINTS:
Experience shipping a Live-Service or Games As A Service (GaaS) title.
Experience with 3d Software (maya, blender etc)
Experience with Perforce/Helix Core or engine integration tools (Unreal Engine).
Bilingualism (English and French), given our studio's location in Montreal
Character art experience
BIG
bonus for knowing Python scripting/having experience coding your own tool
En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.
Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur
·euse·
s diverti
·e·
s et engagé
·e·
s pendant des années.
Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.
Le rôle
Nous recherchons un(e)
Gestionnaire de contenu – Personnages (Character Content Manager)
organisé(e) et orienté(e) vers l’éfficacité afin d’assurer l’efficacité de notre pipeline de production en Character Art.
Il n’est pas nécessaire d’avoir une expérience formelle en gestion d’équipe. Vos principales forces résident plutôt dans
une excellente gestion de projet, l’optimisation des pipelines et la coordination des assets
.
Dans ce rôle, vous coordonnerez un volume important d’assets produits quotidiennement par notre équipe interne et plusieurs partenaires internationaux en développement externe. Votre objectif sera de permettre à nos artistes de se concentrer sur la qualité du contenu pendant que vous prenez en charge la complexité opérationnelle : alignement des échéanciers, intégration et gestion des outils de suivi, gestion des risques et coordination des boucles de feedback.
Principales responsabilités
Coordination et logistique des assets :
Superviser quotidiennement la réception, le triage et l’acheminement dans le pipeline de dizaines d’assets de personnages provenant de partenaires externes (high-poly, low-poly, textures, rigs, blendshapes).
Outsourcing et intégration des partenaires :
Collaborer étroitement avec les Leads Character Art internes et les partenaires externes. Établir des jalons de livraison clairs, suivre les engagements de service (SLA) et s’assurer que les partenaires d’outsourcing respectent les échéanciers établis.
Optimisation des pipelines et workflows :
Concevoir, maintenir et optimiser continuellement les systèmes de suivi (
Jira, ShotGrid/Flow Production Tracking, Confluence
) permettant de suivre le cycle de vie des assets, du concept jusqu’à leur intégration finale dans le moteur.
Gestion des dépendances et des risques :
Identifier de façon proactive les goulots d’étranglement et les risques liés aux dépendances multidisciplinaires, notamment pour assurer des transitions fluides entre Character Art, Rigging, Animation et Tech Art sans ralentir la production.
Gestion des boucles de feedback :
Faciliter la communication et le suivi des feedbacks entre les directeurs et Leads Art internes, les partenaires externes et les Producers des autres équipes.
Planification des sprints et suivi de production :
Prendre en charge la planification des sprints de l’équipe Character. Maintenir une visibilité claire sur l’état de préparation des assets et faire remonter au Lead Producer les risques pouvant affecter les échéanciers.
Profil recherché
Expérience en production AAA :
Expérience démontrée dans un environnement de production AAA à grande échelle et sur l’ensemble du cycle de développement, particulièrement dans la gestion de pipelines à fort volume de contenu (Art, Maps, Outsourcing ou Asset Management).
Maîtrise des méthodologies de gestion de projet :
Solide expérience pratique des méthodologies
Agile, Scrum ou Waterfall
, adaptées aux réalités de la production de jeux vidéo. Vous savez construire un plan de jalons qui tient compte de la nature imprévisible et itérative de la production artistique.
Maîtrise des outils :
Excellente maîtrise de
Jira
, notamment des workflows personnalisés, de l’automatisation et des filtres avancés, ainsi que d’outils de suivi des assets tels que
ShotGrid/Flow, Miro ou Airtable
.
Expérience en outsourcing :
Très bonne compréhension du fonctionnement des partenariats de développement externe. Vous savez interpréter des spécifications d’assets, gérer les jalons avec les partenaires et mettre en place un processus de livraison efficace.
Communication et diplomatie :
Capacité à évoluer dans des contextes ambigus et à communiquer efficacement avec des équipes techniques, créatives et des partenaires externes. Vous êtes capable de maintenir la pression nécessaire sur les échéanciers tout en préservant de bonnes relations de collaboration.
Compréhension du pipeline de production d’assets :
Sans nécessairement être artiste, vous possédez une bonne compréhension du cycle de vie et des différentes étapes d’un pipeline de production artistique pour un jeu vidéo.
Atouts
Expérience sur un jeu
Live Service / Games as a Service (GaaS)
.
Expérience avec des logiciels 3D tels que
Maya ou Blender
.
Expérience avec
Perforce/Helix Core
ou des outils d’intégration dans un moteur comme
Unreal Engine
.
Bilinguisme
français/anglais
, compte tenu de la localisation de notre studio à Montréal.
Expérience en
Character Art
.
Atout majeur :
connaissance du scripting
Python
ou expérience en programmation et en développement de vos propres outils.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market.
Responsibilities:
Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications
Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices
Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers
Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
Native German speaker
with excellent written and verbal communication skills in German and English
7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies
Specialised sales industries experience: Public Sector
A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases
Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies
Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives
Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market
A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use
What We Offer:
Competitive base salary and commission structure
Equity participation in Anthropic's growth
Comprehensive benefits package
Opportunity to shape the AI industry in DACH and EMEA
Professional development and career growth opportunities
Location:
Munich, Germany (hybrid working available)
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.
THE OPPORTUNITY
- Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally.
- Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break.
- Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record.
- Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation.
- Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class.
- Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools.
- Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material.
- Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.
WHAT YOU BRING
- Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform.
- Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools.
- Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures.
- Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with.
- Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it.
- Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers.
- Clear written communication for technical documentation, runbooks, and policy pages.
- Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.
NICE TO HAVES
- Experience standing up an internal developer or AI platform, including the self service and guardrail layers.
- Exposure to FinOps or software asset management practice.
- Experience with low code or workflow automation platforms.
- Atlassian administration depth in Jira, Confluence, or JSM.
- Familiarity with regulated industry audit and evidence work in financial services.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Poland; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Spain; United Kingdom; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.
THE OPPORTUNITY
- Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally.
- Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break.
- Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record.
- Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation.
- Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class.
- Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools.
- Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material.
- Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.
WHAT YOU BRING
- Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform.
- Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools.
- Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures.
- Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with.
- Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it.
- Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers.
- Clear written communication for technical documentation, runbooks, and policy pages.
- Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.
NICE TO HAVES
- Experience standing up an internal developer or AI platform, including the self service and guardrail layers.
- Exposure to FinOps or software asset management practice.
- Experience with low code or workflow automation platforms.
- Atlassian administration depth in Jira, Confluence, or JSM.
- Familiarity with regulated industry audit and evidence work in financial services.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Задачи:
— Тестировать мобильное приложение iOS / Android, веб-кабинет и админку.
— Проводить manual testing, а также писать и поддерживать автотесты UI / API.
— Сопровождать релизы: проверка задач, smoke и regression testing, проверка hotfixes и production issues.
— Тестировать REST API через Postman: payloads, status codes, headers, authentication, webhooks.
— Анализировать логи и ошибки в GCP Cloud Logging, Sentry, Crashlytics и воспроизводить / локализовать проблемы.
— Анализировать требования, acceptance criteria и макеты Figma, находить пробелы и неоднозначности до начала разработки или тестирования.
— Подсвечивать риски и сценарии, которые могут сломаться за пределами конкретной задачи.
— Создавать понятные bug reports в Jira и вести задачи до закрытия.
— Взаимодействовать с системным аналитиком, PM, разработчиками и дизайнером по требованиям, дефектам и спорным сценариям.
— Готовить test plans, checklists, test cases и test scenarios.
— Создавать скринкасты багов и протестированных сценариев, когда это помогает ускорить коммуникацию.
— Развивать QA-подходы в команде: чек-листы, регрессию, bug reporting и release testing.
Требования:
— 3+ года опыта в Fintech / Payments, включая интеграции, платёжных провайдеров или денежные переводы.
— Уверенный manual testing web и mobile-приложений.
— Практический опыт тестирования REST API и интеграций.
— Уверенный Postman: collections, variables, environments, authentication, mock servers.
— Понимание HTTP / HTTPS, методов, status codes, headers, JSON, idempotency и webhooks.
— Умение читать логи и находить причины проблем в GCP Cloud Logging / Sentry / Crashlytics или аналогах.
— SQL / NoSQL на уровне написания и понимания запросов.
— Опыт с UI / API autotests: Playwright, Cypress, Appium, Newman или аналогами.
— Понимание CI/CD на уровне работы с готовыми pipeline.
— Понимание основных Scrum-подходов.
— Понимание UX, пользовательских сценариев и типичных проблем на уровне QA.
— Английский B1+.
Будет плюсом:
— Опыт работы с PayPal, Stripe или локальными платёжными провайдерами.
— Знание AML / KYC, 3DS, chargebacks.
— Опыт тестирования мобильных билдов через TestFlight / Firebase App Distribution.
— Опыт работы solo QA или выстраивания QA-процессов с нуля.
Условия:
— full-time
— Service Agreement
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
WELCOME TO PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
THE ROLE
At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut.
You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite.
The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges.
WHAT WE’RE LOOKING FOR
- In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective
- Native level French or English communication skills complemented by a strong business acumen.
- Able to read and analyze server and application logs and debug errors.
- Strong experience working with REST HTTP APIs.
- Strong experience in project management, and ideally customer onboarding.
- Ability to investigate and solve complex technical problems to offer the best solutions to our customers.
BONUS POINTS FOR
- Experience in a similar role in a tech company.
- Experience and knowledge working in the online payments industry.
- Prior customer service experience working in a merchant-facing role.
- Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work.
- Experience working with Javascript to design and build small application scripts.
- Ability to read and understand application code (Golang).
WHAT YOU WILL BE DOING
- Provide technical support to merchants during their implementation of ProcessOut.
- Plan and manage their project of implementing the solution.
- Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support.
- Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
- Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.
- Interact with the Product/Engineering teams to pinpoint improvement ideas.
- Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions.
- Ability to multitask with multiple projects and integrations of key customers
- Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase.
ADDITIONAL INFORMATION
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values.
We believe in equal opportunities.
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com http://Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
Our IDEs are built on a massive scale: a 14 GB monorepo with more than 500 developers committing code every day and hundreds of thousands of automated tests running to keep everything stable. Delivering regular, reliable updates across this ecosystem without blocking engineering teams is a massive infrastructure challenge.
That’s where you come in. You’ll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You’ll take ownership of the CI/CD pipelines, optimize delivery workflows, and make sure changes flow smoothly from local development all the way to release.That's where you come in. You'll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You'll take ownership of the CI/CD pipelines, optimize delivery workflows, and work closely with engineering teams to keep changes moving smoothly from local development through to release.
Day to day, you will:
Design, configure, and maintain CI/CD pipelines to keep releases reliable and repeatable.
Manage branching strategies, coordinate code freezes, and handle hotfix releases.
Diagnose pipeline failures and resolve build bottlenecks before they affect delivery.
Automate repetitive release tasks and improve YouTrack workflows for better issue tracking.
Gather requirements from development teams to turn pain points into smooth tooling improvements.
Communicate process changes to stakeholders and support teams through transitions.
Lead retrospectives after incidents to continuously refine our release process.
What you’ll bring
Curiosity and a systematic approach to solving complex infrastructure problems.
Clear communication skills to collaborate with multiple engineering teams.
A strong drive to automate manual tasks and remove friction for fellow developers.
Comfort taking ownership of release decisions and managing trade-offs under deadline constraints.
Pragmatism when prioritizing build stability, release speed, and developer experience.
What you’ll need
Proven hands-on experience building, maintaining, and troubleshooting CI/CD pipelines (e.g., TeamCity, Jenkins, GitHub Actions, or similar).
Fluency in Kotlin or Java.
Practical experience working with Gradle or similar build systems.
Familiarity with Linux environments and shell scripting.
Proficiency Experience using issue tracking tools like YouTrack or Jira to manage workflows.
Professional fluency in written and spoken English.
Experience with large-scale monorepo builds, the JetBrains toolchain (TeamCity, YouTrack), plugin compatibility testing, or multi-product release pipelines are pluses.
What success looks like
You earn the trust of our engineering teams by making releases predictable, smooth, invisible, and stress-free. Pipelines run efficiently, failures are diagnosed quickly, and repetitive tasks are continuously automated away. Developers across the IDE department can focus on building great features, confident that the delivery pipeline behind them is rock-solid.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-PR1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Americas Remote
Canada, Waterloo, ON
УдалённоUkraine
УдалённоPoland
Canada, Montreal, QC
Munich, Germany
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоPoland; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Spain; United Kingdom; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисParis
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance