Location: United Kingdom, Bristol
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Join us and be a member of the team that tests the development tools used to create every PlayStation® game. This is a great opportunity to continue a career in Software Testing, working on industry leading development tools and being mentored by experts in their field.
What you’ll be doing
Developing tests for new applications, new features and regressions.
Developing test strategies with application teams.
Automating tests as part of our continuous integration systems.
Investigating issues and creating reproducible test cases.
Conducting manual, exploratory testing.
Reporting test results clearly (including performance and coverage).
Developing tooling to help reduce test time and ease test execution.
Make suggestions and recommendations for improvements to help shape the finished product.
Collaborate with global, cross-functional teams in a multicultural environment to develop organisation-wide test strategies and infrastructure.
Mentoring peers, sharing best practices, and influencing quality engineering approaches.
What we are looking for
5+ years experience in developing tests for software applications.
Experience of automating tests.
A good understanding of software testing techniques.
Good C# programming skills.
Understanding of C++.
Experience in triaging bugs and creating reproducible tests.
Experience with software build tools, issue tracking and source control systems.
Experience using AI-assisted coding tools, LLMs, or agentic technologies to improve engineering productivity, with an understanding of how to review, validate, and apply generated output safely.
Nice to have
Experience of Microsoft Windows applications.
Experience of Microsoft Visual Studio.
Experience of using Selenium/Appium.
Experience using Powershell and Python.
Experience of testing development tools.
Experience of testing on Linux & Mac.
We anticipate that suitable candidates will demonstrate the following personal attributes
Proactive work ethic, with a passion for software quality and a positive customer experience.
The ability to gain the respect of, and work successfully with others, regardless of reporting line.
Influencing and persuasion skills.
Strong written and verbal communication skills.
Is thorough, patient, and works calmly under pressure.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Prague, Czech Republic
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bucharest, Romania
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is RON 184,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role.
In addition to base salary, this role includes a variable component, paid annually.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Warsaw, Poland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is PLN 168,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role.
In addition to base salary, this role includes a variable component, paid annually.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Yerevan, Armenia
Workplace: onsite
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior Affiliate Manager to join our team in Armenia!
About the role:
The Senior Affiliate Manager (Tier 1) is a high-ownership role within the PartnerMatrix Managed Services (AMS) team. This person takes full responsibility for a portfolio of iGaming operator clients in established, high-competition markets — managing their affiliate programs end-to-end, growing affiliate traffic, and delivering measurable NGR impact across Tier 1 GEOs including the UK, Germany, Sweden, Netherlands, Canada, Australia, etc. The role requires deep industry expertise, strong affiliate relationships, and the ability to operate independently in regulated environments.
What you'll get to do:
Client Affiliate Program Management
• Own and manage affiliate programs for several assigned iGaming operator clients from day one.
• Serve as the primary point of contact for assigned operators, regular calls, strategy alignment, performance reviews.
• Define and execute affiliate program strategy: GEO targets, payout models (CPA / RevShare / Hybrid), traffic mix goals.
• Set up, configure, and maintain affiliate programs within the PartnerMatrix (PMA) platform.
• Proactively identify and action program improvements; escalate blockers to the Head of Managed Services and Marketing with proposed solutions.
Affiliate Recruitment & Relationship Management
• Identify, outreach and onboard high-quality affiliates matching each operator's target GEO and vertical.
• Build and maintain strong working relationships with affiliates — be the trusted partner they call first.
• Negotiate CPA rates, RevShare deals, and hybrid structures on behalf of operators within approved guidelines.
• Run regular check-ins with top-performing affiliates; identify upsell and cross-program opportunities.
• Maintain an updated affiliate pipeline per client, track deal status and conversion from outreach to activation.
Operational Excellence & Compliance
• Ensure all managed affiliates have completed KYC/AML onboarding before activation without exceptions.
• Monitor affiliate traffic quality daily, flag fraud signals, bonus abuse patterns, unusual conversion spikes.
• Coordinate payment data reconciliation with Finance; review payout files before submission.
• Manage affiliate communications via PMA ticketing system; maintain sub-24h response SLA.
• Maintain accurate documentation of affiliate deals, contracts and status in the CRM.
Reporting & Performance Analysis
• Deliver weekly performance reports to each assigned operator (traffic, FTDs, conversions, NGR impact).
• Conduct monthly strategy review calls with operators; present data-driven recommendations.
• Track KPIs: active affiliate count, payout-to-NGR ratio, new FTDs/month, affiliate retention rate.
• Feed insights back to Head of MS for cross-client benchmarking and program strategy refinement.
• Contribute to quarterly competitive landscape reviews, flag shifts in affiliate market, rates or GEO trends.
Team Contribution
• Mentor and support Middle Affiliate Managers — share playbooks, deal structures, GEO learnings.
• Document processes and best practices for team knowledge base.
• Participate in team calls, contribute to pricing decisions and product feedback for PMA development.
What we're looking for:
• 3+ years in affiliate management in iGaming
• Proven track record of building and growing affiliate programs, not just maintaining them
• Hands-on experience with at least one iGaming affiliate platform
• Strong existing network of iGaming affiliates across Tier 1 markets (UK, DACH, Nordics, Canada, ANZ)
• Understanding of CPA, RevShare and Hybrid commission models, can structure and negotiate deals independently
• Fluent in English; German, Swedish, Dutch or French is a significant advantage
• Comfortable with data — able to read affiliate reports, spot anomalies, and draw actionable conclusions
• Familiarity with regulated market compliance requirements (UKGC, MGA, Spelinspektionen)
Nice-to-Have
• Experience managing multi-brand or multi-GEO affiliate programs simultaneously
• Familiarity with AML/KYC requirements for payment flows in iGaming
• Knowledge of Tier 2 or emerging market affiliate ecosystems (CIS, LatAm, MENA)
Here's what we offer:
· Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us.
· Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
· Benefit from two Free Fridays each year, limited to one per quarter.
· Access online learning platform like Udemy for Business and a budget for external training.
· Daily catered lunch or monthly lunch allowance.
· Private Medical Subscription.
· Gym allowance.
· Team-building activities in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Salesforce, Marketo, Salesloft, and a growing web of integrated SaaS tools run large parts of Wrike's business. As that footprint grows, we're hiring a dedicated analyst to bring stronger visibility, governance, and risk understanding to this business systems estate — partnering closely with the teams who own and use these tools.
Your Impact:
Own security for Wrike's business systems SaaS tools such as Salesforce, Marketo, Salesloft, and the integrations that connect them, covering permissions, sharing rules, connected apps, OAuth scopes, and integrations.
Build and maintain clear visibility into what data lives in these systems, why it's there, and how it flows between integrated tools.
Partner with RevOps, Marketing, Legal and others to embed security into how these platforms are configured, extended, and connected to third-party services.
Translate security and business-continuity issues into clear, actionable terms for non-technical stakeholders.
Ensure business systems handling personal data hold up against privacy frameworks including GDPR and CCPA, in close collaboration with Legal and Compliance.
Chase data-flow and permission questions to ground truth which means following through until the answer and its implications are genuinely clear.
Your Qualifications:
Your primary expertise is in Salesforce administration and business systems security. Everything else listed here is context you'll operate in. Depth in the primary domain matters more than breadth across all of them.
Salesforce administration experience with a strong security lens. This means permissions, sharing rules, connected apps, and integration patterns.
Solid understanding of how business systems interconnect and why that matters for data exposure and business continuity.
Able to communicate issues precisely to both technical and non-technical audiences.
Working knowledge of privacy frameworks such as GDPR and CCPA at minimum.
You don't need to tick every box! We're looking for depth in business systems security and the drive to grow across the rest.
Standout Qualities:
Certified Salesforce Administrator credential.
Security+, ISC2 CC, or an equivalent security certification.
Experience auditing or governing SaaS-to-SaaS integrations
Exposure to data security posture management (DSPM) or data classification in SaaS environments.
You use AI as a force multiplier — to move faster, think wider, and go deeper — but your security instincts and judgement are your own. You don't outsource thinking to a tool.
Demonstrated tenacity in chasing complex data flows and access permissions across multi-tool integrations to a definitive answer.
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users.
You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment.
This role will be hybrid from our London Hub.
What you'll do at Figma:
Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience
As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support
Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution
Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops
Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making
Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth
Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes
We'd love to hear from you if you have:
Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers.
Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS).
Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security.
Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch.
People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams.
While it's not required, it's an added plus if you also have:
Experience using Figma's products
Background in developer-facing or API-heavy support environments
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.
WHAT YOU’LL BRING
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships
- Familiarity with navigating sales cycles
- Strong understanding of developing GTM operations using data-driven decision-making
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER…
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Singapore, APAC
About the Role
iCapital is seeking to hire a Relationship Manager to join our Client Solutions team in Singapore. As Vice President, this individual will contribute to developing and managing iCapital’s GP and Asset Manager relationships, contributing to the development and delivery of iCapital’s international strategy in the region.
In this role, the VP will support the relationship management activities of iCapital with a primary focus on Asset Managers in the APAC region. iCapital’s rapid global expansion creates an opportunity for a seasoned professional to join a fast-paced, rapid-growth environment. This position will be based in Singapore.
Responsibilities
Lead as a key contributor to the Client Solutions team in APAC in executing the relationship management strategy for the region with a focus on Asset Managers
Own and develop relationships with key clients, serving as a trusted advisor and primary point of coordination across iCapital
Build and maintain relationships with senior stakeholders across Asset Managers and GP partners throughout the APAC region
Drive client engagement and identify opportunities to expand existing partnerships through new product launches, strategic initiatives, and enhanced service delivery
Take ownership for contributions to strategic projects and work alongside colleagues in developing and refining the iCapital International offering
Maintain a strong understanding of market developments, competitive dynamics, investor demand and industry trends, sharing insights with colleagues across regions.
Build strong internal relationships within iCapital and work closely with other teams (Research & Fund Management, Product Development, Enterprise Integration Group, Marketing, Legal & Compliance, Technology & Operations, etc.) to achieve the best client outcomes and successful long-term client relationships
Qualifications
Solid academic credentials with minimum Bachelor’s degree and advanced degree preferred
7-10 years of relevant work experience in Private Markets/Private Funds in the Asset or Wealth Management industry
Ideal candidate will have solid experience in fund structuring, fund platforms, and/or fund selection
Adequate exposure to Private Equity and/or other Private Markets asset classes, and an understanding of the distribution model is highly preferred
Able project manager and ability to organise and structure a multi-faceted workload with excellent problem-solving and analytical skills
Excellent presentation and verbal/written communication skills with demonstrated capabilities to build trust, and seek to align stakeholders at all levels
Highly collaborative, and able to think strategically about business opportunities and client management
Ability to work independently with a strong appetite to work in a fast growing, entrepreneurial environment, self-motivated, with a hands-on attitude
Fluency in English require
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Tallinn, Estonia
Workplace: remote
Are you ready to build TikTok in Estonia?
At Aleph, we don’t just sell advertising — we build markets.
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are now strengthening our presence in Estonia and are looking for a Client Partner to help us grow revenue, expand relationships, and position TikTok as a core advertising channel in the market.
This is a highly visible, entrepreneurial role with real ownership.
You’ll be acting as the face of TikTok locally while working closely with regional and global stakeholders.
The Role
As a Client Partner, you will be responsible for driving TikTok advertising growth in Estonia, with a strong focus on new business acquisition, activating untapped advertisers, and expanding existing client relationships.
This role is ideal for a hungry, proactive salesperson who enjoys opening doors, building relationships, and growing a business in a relatively small, but strategic market.
What You’ll Do:
Own the
full sales cycle
: prospecting, outreach, pitching, negotiations, and onboarding new advertisers.
Actively
hunt for new clients
and re-engage advertisers we know but have not yet onboarded.
Manage and grow a portfolio of
existing clients
, identifying upsell and expansion opportunities.
Build strong relationships with
media agencies and direct advertisers
in Estonia.
Position TikTok as a strategic growth channel through
education, presentations, and client workshops.
Collaborate closely with internal teams (CSM hub, platform leads, regional stakeholders).
Support
export advertisers
(Estonian companies targeting multiple international markets).
Attend industry events and client meetings to grow market presence and pipeline.
Maintain accurate pipeline and activity tracking in CRM tools.
What We’re Looking For:
Proven experience in a
sales role
(advertising, media, digital, tech, or related industries).
Strong understanding of
sales fundamentals
: prospecting, objection handling, pipeline management.
High level of
proactivity, ownership, and motivation
.
Excellent
communication and relationship-building skills.
Ability to work independently in a
remote-first setup
while collaborating with regional teams.
Fluent English (Estonian is a strong advantage).Nice to Have (but not required)
Experience in
digital advertising, media sales, or marketing agencies.
Familiarity with TikTok, social media advertising, or performance marketing.
Existing network of advertisers or agencies in Estonia.
Nice to Have (but not required):
Experience in
digital advertising, media sales, or marketing agencies.
Familiarity with TikTok, social media advertising, or performance marketing.
Existing network of advertisers or agencies in Estonia.
Why Join Aleph:
Be the
local face of TikTok
in Estonia.
Work in a
small, high-impact team
with real autonomy.
Represent
exclusive advertising partnerships
in the market.
Learn fast by working across multiple platforms, verticals, and client types.
Grow your career in a
global, fast-scaling organization.
If you’re motivated by growth, ownership, and building something meaningful in a developing market — we’d love to hear from you.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 35,700.
In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
With the brand-new Olo app launching later this year, you’ll play an integral part in shaping next-gen features and bringing our post-MVP vision to life while also gathering feedback from the fast-growing user base and fixing bugs they report. You’ll help us plan for the feature roadmap of the app and provide input in the direction of both the iOS and Android codebases. You’ll have the support of a dedicated Mobile Engineering Manager for the Olo app and work alongside four highly experienced mobile engineers, three of whom are based in Northern Ireland.
How you'll make an impact
Here’s how your day-to-day might look but, like most mission driven tech companies, no two days are exactly the same!
Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making.
Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements.
Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery.
Lead code reviews, sets quality standards, and offers in-depth feedback to improve code quality across the team.
Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms.
Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
Ensure consistency and quality in shared components and APIs.
Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Use Claude Code as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering, specifically focused on native mobile developement
Advanced proficiency in native Android mobile development using Kotlin and experience independently designing and implementing complex algorithms and architectures.
Skill in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions.
Experience with unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment.
Leadership skills such as mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
Applicant Privacy Notice (United Kingdom)
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
With the brand-new Olo app launching later this year, you’ll play an integral part in shaping next-gen features and bringing our post-MVP vision to life while also gathering feedback from the fast-growing user base and fixing bugs they report. You’ll help us plan for the feature roadmap of the app and provide input in the direction of both the iOS and Android codebases. You’ll have the support of a dedicated Mobile Engineering Manager for the Olo app and work alongside four highly experienced mobile engineers, three of whom are based in Northern Ireland.
How you'll make an impact
Here’s how your day-to-day might look but, like most mission driven tech companies, no two days are exactly the same!
Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making.
Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements.
Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery.
Lead code reviews, sets quality standards, and offers in-depth feedback to improve code quality across the team.
Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms.
Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
Ensure consistency and quality in shared components and APIs.
Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Use Claude Code as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering, specifically focused on native mobile developement
Advanced proficiency in native iOS mobile development using Swift and experience independently designing and implementing complex algorithms and architectures.
Skill in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions.
Experience with unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment.
Leadership skills such as mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
Applicant Privacy Notice (United Kingdom)
Location: Serbia; Almaty; Armenia
Workplace: remote
ABOUT YOU
We're looking for an experienced Technical Animator who is passionate about bringing quadruped characters to life with realistic, believable movement in Unreal Engine. You have a strong understanding of animal biomechanics and locomotion, and you're confident working across the full animation pipeline — from rigging and Control Rig setup to fully optimized, production-ready animation systems for multiplayer gameplay.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Develop and maintain animation systems for quadruped characters
Set up Animation Blueprints, State Machines, Blend Spaces, Animation Layers
Create and configure IK/FK, Full Body IK, and procedural animation systems
Set up locomotion: walk, trot, canter, gallop, turns, starts/stops, jumps
Configure blending, additive animations, sync groups, and transitions
Work with IK Rig / IK Retargeter and adapt animations between different skeletons
Work with motion capture data, cleanup, and retargeting
Create and maintain Control Rig tools
Fix foot sliding, popping, IK, and blending artifacts
Optimize Animation Blueprints, Control Rig, and skeletal animation systems
Develop and maintain animation systems for multiplayer projects
Work with networked locomotion, prediction, and reconciliation
Synchronize Montages and locomotion states in networked gameplay
Collaborate with animators, game designers, and programmers
Develop and improve the animation pipeline and internal tools
REQUIREMENTS
5+ years of experience in technical animation / gameplay animation
Hands-on experience with quadruped characters
Portfolio with quadruped animation examples — required
Strong knowledge of Unreal Engine: Animation Blueprints, Control Rig, IK Rig / Retargeter, Blend Spaces, State Machines
Solid understanding of animal biomechanics and quadruped locomotion
Experience with rigging, skinning, and skeleton setup
Experience with motion capture pipelines
Experience with Maya, MotionBuilder, or a similar DCC tool
Understanding of root motion, animation curves, notifies, montages, additive animation
Experience debugging and optimizing animation systems
Understanding of the differences between local and replicated character state
Understanding of which animation states/variables should be calculated locally versus driven by replicated gameplay state
Understanding of latency, desync, animation popping issues, and ways to minimize them
Conversational English
Experience working on AA or AAA game projects
NICE TO HAVE
Experience animating large quadrupeds (not just domestic animals, but heavy/massive locomotion)
Motion Matching / Pose Search
Full Body IK / procedural locomotion
Python / scripting
C++ in Unreal
Building animation tools
Experience optimizing NPC crowds / large numbers of skeletal meshes
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an Applied Engineering Intern, you will work closely with our Applied AI Engineering team to facilitate the adoption of Mistral AI products among customers and collaborate with them to address complex technical challenges. This role is based in Paris, with an internship duration of 6 months. We are open to CIFRE programs as a continuation after the internship.
What you will do
• Contribute to the deployment of state-of-the-art GenAI applications, driving technological transformation with our customers.
• Collaborate with researchers, AI engineers, and product engineers on complex customer projects.
• Work with the product and science team to continuously improve our product and model capabilities based on customer feedback.
How We Work in Applied AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
About you
• You are currently pursuing a degree in AI, data science, or a related field from a tier 1 engineering school or university.
• You have strong programming skills in Python.
• You are familiar with machine learning algorithms and natural language processing techniques.
• You hold basic understanding of MLOps and deploying machine learning use cases.
• You have good communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Ideally you have:
• Experience with deep learning frameworks such as PyTorch.
• Familiarity with version control systems (e.g., Git) and Linux shell environment.
• Experience working in HPC Environments
• Publication record in AI or a related field
Location & work authorization: This internship is available only in France. Please apply only if you have the required work authorization to complete the internship in the relevant country for its full duration.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.
Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise.
Responsibilities
Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.
Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.
Provide white glove deployment support for Anthropic products in enterprise environments.
Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.
Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
Travel frequently (25-50%) to customer sites to build in person with customers.
Be a champion for Anthropic’s mission in the field.
You May Be a Good Fit If You Have
4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting or product experience. Former technical founders are also encouraged to apply.
Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc) and experience shipping production applications
High agency with an ability to navigate ambiguity present in complex organizations.
High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.
Passion for advancing safe, beneficial AI systems through creative technical applications.
Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.
Experience with enterprise IT systems and/or AI deployment patterns is a plus.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Product marketers at Canonical sit between product and the market. They take deeply technical open source products and decide what they mean to a user and a buyer; which problem they solve, who should care, why we win, and what it should cost. That work shows up as positioning and messaging, launch plans, competitive intelligence, global campaigns, and the enablement that helps sales tell a coherent story.
This is a role for someone who wants ownership rather than a brief. You will pick up a portfolio area, form your own point of view on the market, and defend it with evidence. We expect product marketers to talk to customers and community members directly, and to bring opinions to product and sales rather than waiting to be told what to say.
We have a bias for action, focus effort on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Location: This role is remote for anyone based in EMEA.
The role entails
You will own product marketing for one of our product areas, from the market thesis through to the assets that sales and campaigns run on. You will be accountable for whether the story lands, whether launches convert, and whether the sales team can repeat the message without you in the room.
You will:
Own positioning, messaging, and the narrative hierarchy for your product area, and keep it consistent from the website through to the sales deck
Lead product launches end to end with tiering, timeline, cross-functional plan, assets, and post-launch reporting
Build and maintain the competitive picture for your area: who we lose to, why, and what we say about it
Support building the enablement that sales actually uses: battlecards, discovery questions, objection handling, demo narratives
Run structured customer and community research, including win-loss, to keep the messaging grounded in real language rather than internal assumptions
Partner with demand generation, content, web, and events to turn positioning into campaigns that move pipeline
Raise the standard of the craft around you through review, mentoring, and shared frameworks
What we are looking for in you
Strong written and verbal communication in English
An exceptional academic track record from high school and university
Proven product marketing experience in B2B software, SaaS, or open source
A track record of owning positioning and messaging for a product or portfolio, not just executing someone else's
Evidence of launches you led that changed a business outcome such as adoption, pipeline, or win rate
The technical curiosity to hold your own with product managers and engineers and to understand the product beyond the datasheet
Comfort using data to test a hypothesis, evaluate a campaign, and change your mind
Ability to influence and align stakeholders across product, sales, and marketing without formal authority
Excellent storytelling skills applied to technical solutions, for both developer and executive audiences
Skill at managing complex, cross-functional projects with several dependencies and a fixed date
Fast adaptation to change and to new technology in marketing
Proactive, outcome-driven, and confident operating independently at a global scale
Nice-to-have skills
Experience marketing to developers, or in infrastructure, security, or IoT categories
Familiarity with open source communities and commercial open source business models
Experience across both product-led and sales-led motions, and with the handover between them
Public speaking, webinars, or conference presence in a technical field
Experience mentoring or leading other product marketers
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
ГибридPrague, Czech Republic; Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus
ГибридBucharest, Romania; Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus
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ГибридWarsaw, Poland; Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus
ОфисseniorYerevan, Armenia
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
London, England
ОфисLondon
Singapore, APAC
УдалённоTallinn, Estonia
УдалённоseniorBelfast, Northern Ireland, Remote
УдалённоseniorBelfast, Northern Ireland, Remote
УдалённоseniorSerbia; Almaty; Armenia
СтажёрParis; Location & work authorization: This internship is available only in France; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
London, UK
УдалённоleadHome based - EMEA
ГибридseniorBarcelona, Spain; If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you