Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In this role, you will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. Collaborating across Operations with various partners, you will design end-to-end workflows by translating product and regulatory requirements, establishing controls, identifying automation, and ensuring launch readiness.
You will initially establish operational foundations for new digital-asset and stablecoin capabilities, collaborating across Risk, Compliance, and Merchant teams to create clear, executable processes.
- Design operating models: Lead end-to-end process design and redesigns for new product launches across operational functions such as Risk, Compliance, and Merchant Operations.
- Operationalise capabilities: Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs.
- Digital-asset operations: Apply crypto (stablecoin), blockchain, and fintech knowledge to build safe, scalable, and compliant operations.
- Drive clarity & alignment: Structure ambiguous problems, identify risks, and align cross-functional stakeholders.
- Scale & optimise: Establish governance, metrics, controls, and automated workflows using AI and modern tooling.
WHAT WE’RE LOOKING FOR
- Digital Assets & Payments Implementation: A strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities. Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows.
- Operational Excellence & Process Design: 3+ years in process design or operational excellence driving transformation in fintech. Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems.
- Cross-Domain Agility: Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing) to support cross-functional operational requirements.
- Stakeholder Influence: Strong analytical skills with the ability to align cross-functional teams without direct authority. You must communicate clearly across technical, operational, and executive audiences.
PREFERRED QUALIFICATIONS
- End-User Product Experience: Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations.
- Advanced AI & Automation: Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics.
- Process Methodologies: Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks.
- Cross-Functional & Governance Operations: Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
As a Documents Compliance Analyst, you own the compliance decisions behind whether a healthcare professional is cleared to work: background check disqualifications, credential and risk review, and how new state requirements get implemented. You set the standard the team applies, and you are the named decision-maker when a case is hard. What the law requires is a given. How we meet it is up to you, and you own that call.
This is not a people management role. The work is recurring by design. The same categories of questions arrive every week, alongside state license renewals and reporting that run on a fixed calendar and never finish. Your value is in reaching the same well-reasoned decision every time and documenting your reasoning well enough that others can apply it. You'll work closely with Agents, SMEs, Team Leads, and Legal, none of whom report to you, so your credibility comes from the quality and consistency of your judgment rather than from authority.
You will report to the Head of the Documents Team.
WHAT YOU’LL OWN
Judgment and decisions
- Serve as the named escalation point for background check disqualification decisions
- Make the initial call on agency compliance implementation
- Handle escalations on worker credential verification, including license violations and reprimands
- Decide which questions you resolve and document yourself, and which warrant partnering with Legal
Written analysis
- Produce risk analyses in a consistent format: the question, your research, your reasoning, your recommended path.
- Evaluate new state and agency requirements before implementation, quantifying what compliance costs a worker in time, money, and completion rate, and recommending how we implement.
- Build and maintain the decision record that lets other people reach the same conclusion you would
Recurring compliance operations
- Own the credential verification audits
- Plan and drive the implementation of high-value requirements, such as continuing education
- State license renewals
- Ongoing state reporting
REQUIREMENTS:
- Bachelor’s degree.
- At least 5 years of professional experience.
- Prior experience in a role where you applied regulations to real decisions. Examples:
- regulatory or compliance-focused paralegal
- regulatory compliance specialist
- legal analyst
- background screening adjudicator
- trust and safety or eligibility policy at a marketplace
- Experience interpreting statutes, regulations, or agency guidance and turning them into operational requirements.
WHAT WE’RE LOOKING FOR:
- You can reach a defensible decision when documentation is incomplete or unavailable, and you're explicit about what your reasoning rests on.
- You can read complex regulatory material and work out how it applies in practice to a marketplace model.
- You weigh compliance risk against business impact and find the path that meets the requirement without restricting more than it demands.
- You write decision memos and business cases that leadership can act on.
- You build credibility with people who don't report to you.
- You own recurring work with hard deadlines, such as license renewals and state reporting.
- Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT).
NICE TO HAVE:
- Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry.
- Experience at a government or regulatory agency.
- Experience with independent contractor or marketplace models.
- Experience with background check adjudication or adverse action processes.
- Experience with state licensing filings.
SYSTEM REQUIREMENTS
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB RAM
- Dedicated, quiet working environment
- Reliable power source and backup internet connection
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US.
As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.
This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.
Key responsibilities
Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow
Minimum qualifications
Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
Ability to travel to warehouse and data center sites in the US as needed
Preferred qualifications
Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
Experience directly managing warehouse staff or contract labor
Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
Experience with lean, Six Sigma, or similar continuous improvement methods
Forklift certification or experience overseeing material handling equipment operations
Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco
Workplace: Hybrid
Perplexity is seeking an Enablement Specialist to help enterprise customers build the knowledge, confidence, and repeatable practices required to reach value with Perplexity Computer. This role is ideal for someone who combines technical fluency, strong facilitation, and a track record of building onboarding and adoption programs that scale.
About the role
Perplexity Computer enables customers to build AI-powered workflows that navigate tools, interact with applications, and complete multi-step work. Helping organizations adopt this new way of working requires more than a product demonstration or one-time kickoff.
Enablement Specialists design and deliver the programs that move customers from initial access to confident, sustained use. You will create onboarding journeys for different levels of readiness, lead customer workshops and office hours, diagnose adoption barriers, and turn repeated questions into scalable guidance.
This is a customer-facing role that works closely with Customer Success, Applied AI Architects, Product, Marketing, and Support. Customer Success retains ownership of the account, adoption strategy, and expansion strategy; you will own the enablement programs and interventions that help customers and customer success managers become self-sufficient.
What you'll do
- Design customer journeys. Build onboarding and adoption programs for customers and user cohorts with different roles, goals, technical readiness, and levels of AI experience.
- Deliver high-quality enablement. Lead technical kickoffs, workshops, office hours, remote sessions, onsite programs, webinars, and train-the-trainer experiences.
- Make complex concepts accessible. Teach Computer and agentic-workflow concepts clearly to both technical and nontechnical audiences.
- Guide customers through setup. Help customers understand access, members, permissions, connectors, credits, models, initial workflows, and the practices required to get started.
- Diagnose adoption barriers. Determine whether a customer is blocked by knowledge, readiness, process, configuration, product capability, or technical complexity.
- Route complex needs well. Recognize when a question requires an Applied AI Architect, Customer Success, Support, Product, or Engineering and provide a clear handoff.
- Create scalable assets. Turn repeated onboarding and adoption needs into curricula, customer checklists, implementation guidance, lifecycle communications, videos, examples, and internal enablement.
- Use evidence to increase adoption and consumption. Segment customers by readiness and usage behavior, identify where consumption stalls, deliver targeted interventions, and measure activation, time to first value, repeat usage, sustained credit consumption, and program effectiveness.
- Build the learning loop. Bring customer patterns and feedback back to Applied AI, Product, Customer Success, Marketing, and Support.
What we're looking for
The strongest Enablement Specialists can teach, diagnose, and design for scale. You should be able to run a compelling customer session, understand the technical details behind a blocker, and build a repeatable program rather than solving the same problem one customer at a time.
Must-haves
- 4+ years in technical onboarding, customer enablement, implementation, solutions consulting, customer education, or a technically oriented Customer Success role.
- Proven program-building experience. You have designed and delivered onboarding, training, or adoption programs across live and self-service formats.
- Strong facilitation and communication. You can explain complex product and AI concepts clearly to technical and nontechnical audiences.
- Technical fluency. You can guide customers through permissions, connectors, models, credits, workflows, and common integration concepts.
- Strong diagnostic judgment. You can determine whether a customer is blocked by education, readiness, process, configuration, product capability, or technical complexity.
- Data-informed growth mindset. You have used product and usage data to identify adoption gaps, trigger interventions, move customer cohorts toward sustained use, and evaluate impact.
- Cross-functional operating ability. You can work effectively with Customer Success, Sales, Product, Marketing, Support, and technical teams.
- High ownership. You set clear expectations, improve weak processes, and operate effectively in a fast-moving environment.
Nice-to-haves
- Experience with AI products, agentic workflows, enterprise SaaS, or other technically complex platforms.
- Experience building technical onboarding or adoption programs for enterprise customers.
- Background in adult learning, instructional design, customer education, or enablement operations.
- Experience using product and usage data to trigger interventions and measure activation, time to value, and sustained engagement.
- Experience developing customer-facing technical content, workshops, or certification programs.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for a Director, Product Finance and FP&A to help drive Ramp’s next phase of growth! This role spans our Product Finance and Corporate FP&A functions. You'll own two of the highest-leverage areas on the team: the unit economics and monetization strategy across every product we ship, and the financial architecture of the company—model, budget, and Board reporting. The work you do will directly shape how we price, how we allocate capital, and how we support executive decision-making through financial insights and planning.
This represents a truly unique opportunity to join one of the country’s fastest-growing startups as we scale toward a potential IPO. You’ll partner closely with Product, Engineering, Sales, Accounting, and executive leadership to drive some of Ramp’s most important financial decisions.
WHAT YOU’LL DO
PRODUCT FINANCE
- Own our unit economics models for every product line, setting financial targets and partnering cross-functionally to turn goals into reality
- Drive pricing and monetization strategy across Ramp's portfolio in partnership with Product and executive leadership
- Run strategic custom deals, structuring creative commercial arrangements that help Sales win in competitive situations
- Partner closely with Product leaders to evaluate new product investments, business cases, and long-term growth opportunities
FP&A
- Own Ramp's consolidated financial model and develop a deep understanding of the business drivers behind company performance from revenue through cash flow
- Lead headcount planning across the company, including partnering with People and GTM leadership on capacity and hiring decisions
- Lead non-payroll budgeting across the company, particularly partnering with Engineering, Procurement Ops, and executive leadership on cost strategy and vendor negotiations
- Build and oversee executive-level financial reporting, analyses, and materials that support Board and leadership decision-making
- Own FP&A's internal systems and tooling roadmap for the infrastructure that both FP&A and the broader finance org run on
WHAT YOU NEED
- 8+ years of experience in investment banking, management consulting, private equity, strategic finance, FP&A, or a related finance function, including experience at a high-growth technology company
- Experience managing, mentoring, or developing high-performing team members is a plus
- Excellent financial modeling and quantitative/data analysis skills
- Extreme attention to detail with a high regard for precision
- A "get things done" mentality—you can dissect complex problems, identify solutions, and drive them to completion with a high degree of autonomy
- Exceptional verbal and written communication skills, with the ability to present complex financial analyses clearly to cross-functional stakeholders and executives
- Proven track record of using AI and automation tools (e.g. Claude Code) to streamline financial analysis, modeling, reporting, and other finance workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Creative eLearning Developer designs and builds interactive training services, offering collateral and enablement content for the Services Portfolio by combining three capabilities in one role: multimedia/video design, graphic design, and technical writing. This role turns technical subject matter into polished, field-ready courses, videos, and collateral for websites, presentations, classrooms, and e-learning platforms - owning a deliverable from storyboard through final published, LMS-ready package.
This is a “creative” eLearning Developer specifically: unlike a standard eLearning Developer who authors courses from assets supplied by others, this role also creates the graphic and multimedia assets themselves - 2-D/3-D graphics, video animation, and course visuals, in addition to authoring interactive modules in tools like Articulate Storyline or Rise 360 and writing the scripts, captions, and course copy that tie a deliverable together. The role also manages one or more supporting processes for the team (e.g., video mastering, templates, or SCORM packaging standards), working largely self-directed with minimal supervision and reporting status to leadership at regular intervals.
Your Opportunity:
Multimedia & Video Design:
Video & Audio Editing:
Edit video and audio into the final training, services and marketing deliverables.
Storyboard Translation:
Translate storyboards into technical infographics and animated sequences.
3-D & Motion Assets:
Create line art, 2-D graphics, 3-D imaging, and video animation for course and presentation content.
Graphic Design & Brand Hub:
Template & Style Systems:
Create, maintain, and utilize templates for presentations, documents, and animations using a variety of development tools.
Brand & Style Guides:
Contribute to creating style guides for deliverables, ensuring visual and written consistency across the portfolio.
Visual Layout:
Design presentation layouts and visual assets that translate technical information into a clear visual story.
Brand Evolution Support:
Support the Senior Manager, Services Portfolio Production, in executing the corporate “house style” overhaul across all One Tenable, Prime assets, including the Tier 1/2 rebrand timeline.
Creative Request Hub:
Act as a direct creative design point of contact for the Senior Director and leadership — turning around presentations, graphics, and one-off collateral on request — with strict adherence to brand guidelines.
Brand Guideline Stewardship:
Maintain and enforce brand standards (logo usage, typography, color, iconography) across all portfolio deliverables, and flag or correct off-brand assets in circulation.
Technical Writing & Content Development:
Script & Course Copy:
Write and edit scripts, voiceover text, captions, and on-screen callouts, maintaining a consistent voice across written and visual content.
Documentation:
Maintain technical and course documentation to support the assets you build.
Content Evaluation:
Evaluate existing visual and written content and recommend improvements for clarity and engagement.
eLearning Authoring & Publishing:
Course Authoring:
Build interactive learning modules — branching scenarios, quizzes, and simulations — using tools such as Articulate Storyline, Rise 360, or Adobe Captivate.
Packaging & LMS Publishing:
Package courses to SCORM/xAPI standards, publish to the LMS, and test for compatibility and learner tracking.
Accessibility:
Apply accessibility standards (e.g., Section 508) to eLearning content.
Stakeholder Collaboration & Delivery:
Requirements Gathering:
Meet with stakeholders to gather requirements and develop design plans.
Iterative Feedback:
Perform edits based on feedback from Solution Architects, peers, and leadership.
Deadline Management:
Create deliverables within time constraints to meet project deadlines.
Independent Execution:
Perform tasks with minimal supervision, managing one or more supporting processes (e.g., video mastering, templates, SCORM packaging standards) end-to-end.
Team Leadership & Mentorship:
Mentorship:
Mentor and develop less experienced designers, sharing craft and process knowledge across the production team.
What You'll Need:
Minimum 5 years of eLearning development, multimedia, or graphic/video design experience in a professional setting.
Comfortable writing and maintaining technical/course documentation, scripts, and captions for course and video deliverables.
Familiarity with the full product delivery life cycle: requirements analysis, design, testing, implementation.
B.A./B.S. in graphic design, instructional design, educational technology, or a related field, or comparable experience.
Proficiency with Articulate Storyline and/or Rise 360 (or Adobe Captivate), plus Adobe Creative Cloud and Camtasia.
Strong presentation design skills (PowerPoint, Google Slides, or Keynote) for fast-turnaround, executive-ready decks in addition to core Adobe Creative Cloud work.
Experience building or maintaining a brand guideline system (logo, typography, color, iconography) at an organizational level.
Working knowledge of SCORM/xAPI packaging and LMS publishing; awareness of accessibility standards such as Section 508.
Working knowledge of Instructional Design frameworks (e.g., ADDIE).
Experience or knowledge of Tenable products; familiarity with network architecture and Tenable cybersecurity practices for enterprise environments.
Proficiency with Jira and Confluence.
Strong written and verbal communication skills.
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team.
This role may require the ability to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only.
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500
—
$107,166.66 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: London, UK
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.
⚡ THE DAY-TO-DAY
- Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.
- Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.
- Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.
- Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.
- Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.
- Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.
💪 YOUR SUPERPOWERS
- Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.
- Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.
- Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).
- Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.
- Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.
- Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.
🌟 BONUS POINTS
- Cloud Certified: Possess an active AWS Product Certification.
- Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.
- Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
Build and lead a high-velocity production engine that transforms technical concepts into elite, field-ready service and training offerings across the Professional Services Portfolio. This role owns the full collateral and course-delivery lifecycle - from initial brief through go-to-market launch - and is accountable for the platforms, governance, and creative/technical talent that keep the portfolio's content current, on-brand, and field-ready.
The role carries a dual mandate: lead the production engine and serve as the primary link between Production and Sales Enablement/Go-to-Market (GTM), ensuring the portfolio is properly represented in the field. The ideal candidate has managed a diverse staff of technical and creative resources, can work with minimal supervision, and can implement the process changes required to continually mature the team's launch and collateral operations. Technical fluency in network security and vulnerability management is required to evaluate content accuracy and guide the team's technical output.
Your Opportunity:
Strategic Leadership & GTM Alignment
Brand Evolution:
Lead the overhaul of Tenable's corporate “house style” across all One Tenable and Prime assets, and own the Tier 1/2 rebrand timeline.
The Face of Production:
Serve as Professional Services lead for Prime Weekly TV, coordinating with SMEs to deliver high-quality broadcast content on a recurring cadence.
Go-to-Market Liaison:
Act as the bridge between Production, Sales Enablement, and Prime leadership so the collateral roadmap aligns with go-to-market goals and the portfolio is properly represented to the field.
Launch Management:
Plan, coordinate, and execute service and training offering launches, including go-to-market and marketing strategy.
Operational Excellence & Platform Governance
The Assembly Line:
Design and manage scalable, repeatable workflows that take content from initial brief to final delivery, replacing ad hoc production with a governed process.
Platform Management:
Own the LMS and training delivery platforms, the global PS collateral library, and access management for all portfolio assets.
Curriculum Development:
Create and maintain appropriate training curricula, collateral and video recordings.
Governance:
Implement rigorous quality and content review standards for all technical and marketing assets, balancing innovation with the ongoing maintenance of existing offerings.
Cross-Team Collaboration:
Partner with Services Architects, Portfolio Program Management, and Domain Specialists to design, develop, and maintain professional service and training collateral.
People Leadership & Performance
Global Team Management:
Build and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production.
Data-Driven Leadership:
Establish and track day-to-day production metrics - throughput, quality, and cycle time - to hold the team accountable to clear output standards.
Talent Development:
Foster a high-performance culture capable of adapting to rapid shifts in corporate direction, messaging, and strategy.
Quality & Stakeholder Management
Content Standards:
Perform content reviews to assure the technical accuracy, brand alignment, and quality of all portfolio collateral before release.
Stakeholder Interface:
Serve as the primary point of contact for internal stakeholders (Sales, Product Marketing, Theatre leadership) regarding production requests and timelines.
Risk & Dependency Management:
Identify launch dependencies and production bottlenecks early, and escalate or resolve blockers before they affect GA dates.
What You'll Need:
8+ years of related experience managing people, projects, and cross-functional processes, ideally in a professional-services or training-content environment
3+ years of direct people-management experience leading creative and/or technical production staff
Experience with go-to-market, marketing, or sales-enablement processes for service or training offerings
Exposure to the full content/product delivery lifecycle: requirements analysis, design, production, review, and launch
B.S. or M.S. in Computer Science, Instructional Design, Communications, or a related field preferred
Working knowledge of network security and vulnerability management; familiarity with Tenable.io, Tenable.sc, and Nessus strongly preferred
Experience administering an LMS and managing a content/collateral library at scale
Familiarity with data and dashboarding tools (e.g., Tableau) to track portfolio health and production metrics
Strong written and verbal communication skills; comfortable presenting to senior stakeholders
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team
Ability to manage multiple concurrent launches in an agile, frequently shifting environment
This role may require you to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Trusted Agentic Development team sits within GitLab's Developer Experience group and builds the platforms our engineers rely on every day. GitLab engineers increasingly build software with artificial intelligence agents. Agents can generate code and tests in seconds, but they can also produce passing test suites for software that doesn't work as intended. As a Senior Backend Engineer, Trusted Agentic Development, you'll own the technical thesis for closing that validation gap and build the early proof yourself. You'll rethink what validation means when the author is an agent and make the feedback loop fast, automatic, and trustworthy enough that teams choose to adopt it.
Validation that confirms agent-generated code does what was intended, so a passing suite means a working feature and not just a satisfied proxy.
Mid-loop feedback that helps an agent self-correct toward working software instead of green assertions.
Language-aware approaches under one shared model of what "trusted" means, starting with Rust, Ruby, and Go, while allowing the right technique to differ by language.
Real measurement of whether engineers trust and adopt the path, fed straight back into the platform.
What you’ll do
Own the technical thesis for how GitLab validates software when an agent is the author, and turn it into an architecture the team can build against.
Prototype the hard parts by building early versions of feedback mechanisms that catch the gap between passing tests and working software, proving what works before the team scales it.
Develop approaches for GitLab's primary stacks, starting with Rust, Ruby, and Go, under one shared definition of "trusted," while allowing the right technique to differ by language.
Design the mid-loop feedback an agent needs to self-correct toward working software rather than green assertions, and build the systems that deliver it.
Collaborate with engineering teams to adopt these approaches, measure adoption, engineer trust, and validation quality, and use those findings to improve the platform.
Set technical direction the team can build on, review designs, and help teammates grow their technical judgment.
What you’ll bring
Deep, current, hands-on experience building real software with artificial intelligence agents, ideally across more than one language, and a clear understanding of why agent output can pass tests yet fail in production.
A strong point of view on the validation gap and concrete ideas for closing it, backed by approaches you've built or tried.
Experience designing distributed systems designed to run on Kubernetes first.
The technical range to design systems rather than tune a single framework, and the judgment to know when a solution should be general or language-specific.
You prototype to learn, and you ship.
The ability to influence engineers across an organization without formal authority through working code and sound reasoning.
Strong written communication in an all-remote, asynchronous environment.
Alignment with GitLab's values, especially collaboration, iteration, and transparency.
This isn't a quality assurance or test automation role. We aren't looking for depth in a particular testing framework. We're looking for someone who has built with agents, experienced the validation gap firsthand, and wants to solve it.
About the team
The Trusted Agentic Development team is part of GitLab's Developer Experience group. We build platforms and practices that help GitLab engineers validate agent-generated software with confidence. We work across engineering teams and programming languages to understand how people use agents, test new approaches in real workflows, and create a shared model of trusted agentic development that teams choose to adopt.
Poland base salary range:
272,000 PLN – 408,000 PLN
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Product Manager
to join our team that supports our core integrations, public
API and webhooks products
.
This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of.
The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with
Support, Sales, and Marketing
— they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when.
This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point.
What You'll Do
Build and deepen integrations
Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next.
Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good.
Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last.
Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built.
Own the API and webhooks
Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them.
Drive
parity between our API and webhooks
so developers get consistent data and behavior regardless of how they consume it.
Own API documentation, the developer dashboard, and the administration and billing experience for API access.
Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them.
Prioritize and triage
Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Close the loop with
Support
— build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime.
Keep
Sales
and
Marketing
ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote.
Cross-functional
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption.
Represent core integrations and the API in planning cycles and cross-functional initiatives.
What You'll Need
3-5 years of product management experience
, including meaningful time on integrations, APIs, developer tools, or platform-oriented work.
Background in marketing tech, communications tools, or call tracking ecosystems.
A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on.
Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator.
Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns.
Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Experience in Agile teams working closely with engineers and designers.
Excellent written communication. Integration decisions live or die by how well they’re documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Experience building or scaling a developer platform, API program, or developer portal.
Experience with vertical software ecosystems — automotive, healthcare, home services, or legal.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United Kingdom only. Candidates based in the United States or Canada can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — AMER (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Madrid, Spain; Barcelona, Spain; Andorra la Vella, Andorra; United Kindom, United Kingdom; Lugano, Switzerland; Milano, Italy; Warsaw, Poland; Tallinn, Estonia; Lisbon, Portugal; Zagreb, Croatia; Dublin, Ireland; Copenhagen, Denmark; Sliema, Malta
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a Technical Content Creator to showcase the practical power of Tether's peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.
We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical "build-in-public" prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.
Responsibilities
Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.
Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.
Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).
Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.
Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.
Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.
3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.
Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.
Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.
Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).
Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.
Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Paris; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Head of Financial Systems, you will shape the future of Mistral’s Finance technology ecosystem.
The role exists to build a modern data, systems and AI-driven finance department that bridges finance, data, and business operations to drive financial performance and strategic decision-making.
You’ll collaborate closely with our CFO, our internal Applied AI resources, and teams like, HR, IT, Legal, and Security to assess current systems, identify gaps, and design a target architecture that supports Mistral’s growth.
Your impact will be felt across the organization, from improving profitability to automating accounting and ensuring reliable financial outputs.
WHAT YOU WILL DO
- Lead the assessment of Mistral’s current Finance technology landscape, including tools, processes, data flows and pain points.
- Define and prioritize business, functional, and technical requirements for Finance systems in collaboration with stakeholders.
- Design a target Finance tech architecture, outlining system roles, integrations, and data flows and architectures
- Develop a data governance framework, including ownership, quality controls, and maintenance processes.
- Create and execute a prioritized plan to clean up and rationalize Finance datasets and execute it
- Deliver a clear recommendation on the future Finance tech setup, including costs, risks, and a transition roadmap.
- Ensure Finance data is migration-ready by addressing quality issues and defining ownership.
WHAT WE'RE LOOKING FOR
- Strong project management skills, from defining vision, strategy, and roadmaps, to stelar execution
- Engineering academic background, ideally from a tier-1 engineering school
- Deep data architecture knowledge, including mastery of data sources, pipelines, storage, transformation, and metadata management, with hands-on experience designing and implementing architectures (e.g., APIs, workflows, BigQuery, DBT).
- GenAI power user with Vibe coding skills, automation expertise, and experience building scalable, impactful products in a professional context. Basic coding skills and software development experience are a strong plus.
- Experience in Finance technology assessment, system selection, and knowledge of tools such as SAP S4H, Kyriba, Lago, Payflows, etc
- Solid financial knowledge, including experience working alongside finance teams, understanding FP&A, accounting, cash management, and procurement, and a strong interest in driving value through process automation and efficiency.
- Builder and scaler with experience structuring IT systems (preferably in finance), building and scaling IT teams or departments from the ground up, and operating in multicountry environments.
- Proven ability to build tools and processes from scratch to support company growth.
- Strong analytical skills to evaluate data quality, consistency, and relevance.
- Proficiency in prioritization and the use of performance metrics to drive impact.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, United Kingdom; Berlin, Germany; Lisbon; Cyprus; Barcelona
Workplace: remote
ABOUT YOU
Xsolla is looking for a Senior Delivery Manager to help bring greater clarity, coordination, and operational discipline across our product development teams.
This role sits at the center of product execution, working closely with Product Managers, Engineers, Designers, Analytics, Marketing, and other Delivery Managers to ensure teams are aligned on priorities, dependencies, timelines, and changes.
The Senior Delivery Manager will own the operating rhythm of the team: maintaining the backlog and roadmap, running engineering ceremonies, surfacing risks and blockers, and ensuring that changes are communicated clearly—not just what is changing, but why.
Beyond day-to-day delivery, this person will also play an important role in identifying broader operational challenges and working with leadership to improve how the team plans, communicates, prioritizes, and executes.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Cross-Functional Alignment
Work closely with Product Managers, Engineers, Designers, Analytics, Marketing, Project Managers, and other stakeholders to ensure alignment across initiatives.
Maintain visibility into dependencies, timelines, priorities, and risks across teams.
Proactively identify areas where teams are becoming misaligned and drive the conversations necessary to resolve them.
Ensure stakeholders understand both what the team is doing and how individual activities connect to broader product and business priorities.
Team Execution & Scrum
Run and facilitate engineering scrum ceremonies, including stand-ups, sprint planning, refinement, retrospectives, and other working sessions as needed.
Ensure teams leave meetings with clear decisions, owners, and next steps.
Track blockers and risks through resolution rather than simply documenting them.
Help create a predictable and effective operating cadence between Product and Engineering.
Backlog & Roadmap Management
Build, maintain, and continuously improve the team backlog and roadmap in partnership with Product and Engineering leadership.
Ensure work is clearly prioritized, appropriately structured, and visible to stakeholders.
Maintain clarity between committed roadmap work, future opportunities, operational improvements, and unscheduled backlog items.
Identify dependencies, sequencing challenges, and resource conflicts before they become delivery issues.
Change Management & Communication
Communicate changes to priorities, timelines, scope, and direction clearly and proactively.
Help teams understand the why behind changes so that Engineers, Designers, and other stakeholders have the context necessary to make better decisions.
Ensure important decisions and changes are documented and communicated consistently across impacted teams.
Help reduce confusion caused by fragmented or inconsistent communication.
Operational Improvement
Identify recurring execution challenges, process breakdowns, organizational friction, and operational gaps.
Work with leadership to understand root causes and define strategies for addressing them.
Translate operational strategies into actionable improvements for the team.
Continuously evaluate how planning, prioritization, communication, and execution processes can be improved.
Encourage accountability across teams and help ensure problems are driven toward resolution rather than passed between functions.
What Success Looks Like
Success in this role means teams have greater clarity and predictability in how they operate.
The right candidate will help create an environment where:
Teams understand what the highest priorities are and why.
Product, Engineering, Design, Analytics, and Marketing remain aligned as plans evolve.
Roadmaps and backlogs accurately reflect the work of the team.
Risks and dependencies are surfaced early rather than discovered late.
Changes are communicated clearly and with appropriate context.
Meetings result in decisions and action rather than additional ambiguity.
Operational problems are identified proactively and systematically improved.
Leadership has confidence in the team’s ability to execute against its commitments.
Skills & Experience
Strong Communication
Exceptional written and verbal communication skills.
Able to communicate effectively across technical, product, creative, and business teams.
Comfortable facilitating discussions involving competing priorities or viewpoints.
Able to simplify complex situations and provide teams with clear direction and context.
Highly Organized
Exceptional organizational skills with the ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously.
Strong attention to detail while maintaining awareness of broader strategic priorities.
Comfortable creating structure in environments where processes or responsibilities may not yet be clearly defined.
Diligent & Proactive
Does not wait for problems to become urgent before addressing them.
Proactively identifies risks, gaps, dependencies, and areas of confusion.
Consistently follows through on decisions, commitments, and open items.
Takes ownership of driving issues toward resolution.
Strategic & Operational Thinking
Able to distinguish between isolated execution problems and broader systemic challenges.
Comfortable working with leadership to improve how teams operate.
Strong problem-solving skills and an ability to identify root causes rather than treating symptoms.
Able to balance immediate delivery needs with longer-term improvements to team effectiveness.
Preferred Expenrience
Significant experience in Project Management, Program Management, Product Operations, or a similar role within a technology or software organization.
Experience working closely with Product Management and Engineering teams.
Strong understanding of Agile/Scrum development practices.
Experience managing product roadmaps, engineering backlogs, and cross-functional dependencies.
Experience working in complex organizations with multiple teams and stakeholders.
Experience in gaming, payments, e-commerce, or technology platforms is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
The role / impact
As Head of Sales, Canada, you will drive the overall performance and success of Xero across the region, with a primary focus on our accounting and bookkeeping partner channel. Reporting to the Country Manager, you will hold end-to-end accountability for partner sales, including partner services, enterprise accounts, account management, and new business development. By leading a high-performing team and aligning with global strategy, you will help small businesses and their communities thrive.
In this senior leadership role, you will champion our Canadian market strategy, turning a three-year vision into clear annual goals and targets. You will also serve as a key voice for Xero Canada, managing national partnerships with top accounting firms, collaborating closely with cross-functional executive teams, and acting as an occasional spokesperson at industry events.
The team / how they connect
You will lead a sales and account management team across Canada that supports accountants, bookkeepers, and small businesses. The team works in close collaboration with global marketing, product, operations, and finance functions to deliver tailored customer journeys. Together with senior Canadian leaders across product, engineering, and people experience, you will help nurture a healthy, supportive culture across our Toronto and Calgary hubs.
Initially, the role will focus on
- Translating our three-year Canadian strategy into actionable annual sales targets and operational plans.
- Nurturing national partnerships with Canada's largest accounting firms to build mutually beneficial relationships.
- Coaching and developing sales leaders and account managers to maintain a data-driven, supportive performance culture.
- Partnering with global product and marketing teams through planning forums to refine Canadian product-market fit and go-to-market execution.
Where and how you can work
This role offers a flexible hybrid working model based out of our Toronto or Calgary offices[cite: 1, 3]. You will spend regular time in the office to connect, collaborate, and build team culture during key in-person moments and boost days, alongside flexible options to work from home[cite: 1, 3].
Here are some of the things we are looking for
- Proven executive leadership experience guiding sales and customer success teams to achieve ambitious performance goals.
- A track record of operating in a matrixed organisation with the ability to influence cross-functional global stakeholders.
- You bring a strong coaching orientation and a dedication to developing people managers and high-performing sales professionals.
- Exceptional communication and presentation skills, with comfort acting as a strategic spokesperson and C-suite partner.
- Demonstrated success in making data-driven strategic choices and translating high-level strategy into local execution.
- Experience within or deep knowledge of accounting practice workflows and cloud software systems is an advantage.
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$178,200 – CA$236,000 plus commission
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Senior Statistical Programmer Consultant
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
The
Senior Statistical Programmer Consultant
is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks
Key Responsibilities:
Responsible for supporting the Programming deliveries of a clinical study or project.
Implements statistical programming aspects of the protocol and the clinical development program.
Ensures high quality is built into own deliverables and the quality delivered by other programmers.
Programs independently with high efficiency and quality.
Writes and/or implements specifications and oversees completeness of relevant documentation.
Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function.
Ensures compliance with standards and automation usage.
Plans and support team activities and tasks.
Communicates and escalates risks within the assigned studies and/or projects.
Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader.
Education and Experience:
Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience.
Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology.
Good understanding of the clinical drug development process.
Strong communication skills and coordination skills.
Current knowledge of technical and regulatory requirements relevant for the role
Ability to proactively manage concurrent activities within a project
Proficient ability to influence relevant stakeholders on programming-related items
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior#contract
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About The Role
As a Humanoid Robot AI Data Collector, you will teleoperate humanoid robots and follow well-defined procedures to generate high-quality datasets used for training advanced AI models. You will work hands-on with physical robots using on-site tools and interfaces—such as the Universal Manipulator Interface (UMI)—to execute structured tasks and capture precise data. A significant part of the role involves annotation and labeling, requiring strong focus, accuracy, and pride in craftsmanship.
This role is for individuals who thrive in a fast-moving, team-oriented environment; who take ownership, communicate openly, and embrace continuous learning. No technical background or formal education is required; full training is provided. This is a fully on-site role, working hands-on with robots and on-site systems such as UMI, and may involve periods of standing, regular movement, and interaction with physical hardware.
The position is shift-based on a weekly rota (06:30 am – 2:30 pm and 2:30 pm –10:30 pm), and includes travel requirements in line with business needs.
What You'll Do
- Teleoperate humanoid robots with consistency, precision, and a strong sense of ownership over data quality.
- Perform on-site data collection using tools such as the Universal Manipulator Interface (UMI).
- Capture and organise multimodal data (e.g., video, motion trajectories, task logs) with high accuracy and attention to detail.
- Annotate and label data following strict guidelines, treating the work as a high-skill technical discipline.
- Identify anomalies or issues proactively and escalate or solve them at the lowest responsible level.
- Suggest improvements to workflows, processes, or tools—everyone contributes to process design.
- Maintain clear, transparent documentation of progress and dataset quality.
- Move with urgency and focus, ensuring timelines and daily goals are met.
- Communicate openly with team members, sharing feedback and observations across functions.
- Collaborate respectfully and positively with teammates, helping create a supportive and high-performing culture.
We're Looking For:
- No formal technical education required — full training will be provided.
- Comfortable using computers and digital interfaces.
- Exceptional attention to detail and ability to follow precise instructions.
- Strong time management, urgency, and reliability in meeting daily/weekly targets.
- Ability to maintain focus and high-quality output during repetitive tasks.
- Proactive mindset — willingness to take initiative without waiting for direction.
- Clear, transparent communication skills for reporting findings and collaborating with the team.
- Commitment to iterative learning, continuous feedback, and constant improvement.
- Interest in robotics, AI, or emerging technologies is welcome but not required.
What We Offer:
- 30+ days time off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
УдалённоWillingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT)
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
География найма не уточнена
ГибридLondon, UK; Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time
seniorBuild and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production
УдалённоseniorThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
География найма не уточнена
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United Kingdom only; Candidates based in the United States or Canada can apply to this posting:
УдалённоMadrid, Spain; Barcelona, Spain; Andorra la Vella, Andorra; United Kindom, United Kingdom; Lugano, Switzerland; Milano, Italy; Warsaw, Poland; Tallinn, Estonia; Lisbon, Portugal; Zagreb, Croatia; Dublin, Ireland; Copenhagen, Denmark; Sliema, Malta; Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones
ОфисheadParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисSan Francisco, CA; New York, NY
УдалённоseniorLondon, United Kingdom; Berlin, Germany; Lisbon; Cyprus; Barcelona