Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of ASEAN and broader APAC customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the early in-region CS presence, developing where needed, ASEAN-specific processes, playbooks, and best practices that account for regional business cultures
You may be a good fit if you have:
8+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Mandarin language fluency
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Singapore; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Kanzum is an international B2B financial platform and fintech company focused on cross-border business payments and foreign exchange operations.
Responsibilities:
— Manage 3–4 Middle+ level vacancies simultaneously.
— Conduct 25–30 candidate interviews per week.
— Manage the candidate process across sourcing and initial screening stages.
— Independently source candidates using LinkedIn, JuiceBox and Boolean search.
— Build and maintain a consistent candidate pipeline for assigned vacancies.
— Conduct initial candidate screenings and assess alignment with the role requirements.
— Interview candidates and evaluate their experience, skills and overall fit for the position.
— Present qualified candidates and move them forward to the next stages of the hiring process.
— Maintain accurate candidate information and ensure consistent communication throughout the recruitment process.
Requirements:
— 1.5+ years of experience in recruitment and/or sourcing.
— Experience recruiting for roles within complex products, fintech, SaaS or other technology-driven businesses.
— English — B2+.
— Hands-on experience sourcing candidates through LinkedIn, JuiceBox, Facebook and/or Boolean search.
— Ability to independently manage 3–4 vacancies simultaneously.
— Proven ability to conduct 25–30 candidate interviews per week.
— Strong candidate assessment and interviewing skills.
— Ability to independently build and maintain candidate pipelines.
— Strong organizational skills and ability to work efficiently in a fast-paced environment.
Conditions:
— Fully remote work.
— Opportunity to work with in dynamic international fintech company with growth opportunities.
— Exposure to a variety of Middle+ roles across different business and technology functions.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
We're building AI agents for performance marketing. Plurio, the AI agent for media buying teams running $300K–$15M/month on Google, Meta, and TikTok. It connects to your internal backend data and your ad accounts, automates analysis and optimization, saves 50% of time, and boosts ROAS by 10–30%. Our agents already run $500M+/year in ad spend. Since our public release in March, our customer base has grown 4× in 10–12 weeks. Our goal is the autonomous user acquisition factory that runs 10× better than anything before, growing budgets under management to $30B/year.
Задачи:
— Вы будете руководить командой и агентом, отвечать за рост клиентских метрик.
— Улучшать и обучать агента, формировать методологию его работы: как он читает данные, анализирует сигналы, автоматизирует решения и действия, взвешивает параметры.
— Встраивать логику медиабаинга в рабочие процессы и правила агента.
— Собирать лучшие практики из собственного опыта, клиентского портфеля и рынка, адаптировать их для агента и клиентов разных вертикалей.
— Совершенствовать агента совместно с продуктовой командой и AI маркетинговыми инженерами.
— Работать с клиентским портфелем: обучать команды клиентов работе с агентом, улучшать и контролировать рабочие процессы, правила и процессы внутри агента для роста метрик клиентов.
— Общаться с руководителями по привлечению пользователей, CMO и лидерами перформанс-маркетинга клиентов, обучать их, разбирать кейсы, находить новые задачи для агента.
— В случае, если агент управляет рекламой клиента, вы вместе с агентом и AI маркетинговыми инженерами становитесь командой клиента по Meta Ads, определяете логику и механику работы.
Требования:
— Опыт управления рекламным бюджетом в Meta от $1M в месяц.
— Опыт разработки стратегии, структуры, подходов к тестированию, автоматизации и найму команды, как лично, так и через команду.
— Глубокое понимание работы Meta: сигналы, аукционы, структура аккаунтов, логика оптимизации.
— Опыт управления командой из минимум 3-4 человек: медиабаеры, аналитики, креативные продюсеры.
— Умение объяснять логику и механику работы команде и отстаивать решения на уровне CMO.
— Опыт работы с автоматизацией: создание собственной или интеграция внешних сервисов, понимание CPA, правил масштабирования и остановки, логики принятия решений.
— Знание потребительских воронок: мобильные, веб, web-to-app, app-to-app, особенности окон конверсии, задержек атрибуции и отслеживания доходов.
— Опыт создания или соучастия в создании креативной фабрики для Meta: анализ, механика тестирования и генерация.
— Свободное владение английским языком, уверенное общение и письменная коммуникация с англоязычными клиентами.
Условия:
— Работа в команде, использующей AI-агентов во всех функциях: инженерия, продажи, операции, клиентские проекты.
— Обучение использованию и созданию агентов, интеграция вашего опыта в них.
— Прямая работа с основателями и руководством компании.
— Компенсация до $15K в месяц, включая базовую часть и бонусы за результат.
Location: Limassol, Cyprus
Workplace: remote
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a Compliance Operations Manager to take end-to-end ownership of traffic and content compliance across one of our digital platforms.
You will develop and operate a scalable compliance framework for monitoring affiliate partners and digital traffic sources, identifying prohibited or risk activity, investigating incidents, and continuously improving preventive and detective controls.
This is a hands-on ownership role for someone who can independently assess risks, establish effective processes, and turn compliance requirements into practical operational and technical solutions. You will work closely with Product, Engineering, Data, Legal, Risk, and commercial teams.
Job Responsibilities
Own, develop, and update the traffic and content compliance framework, policies, SOPs, and risk-scoring mechanisms.
Audit digital traffic channels, landing pages, and promotional materials to detect prohibited content, cloaking, redirect manipulation, and suspicious attribution patterns.
Lead root-cause investigations into compliance violations, coordinate corrective actions, enforce partner restrictions, and track remediation.
Partner with Product, Engineering, and Data teams to define requirements for automated risk-scoring, internal compliance tools, and external monitoring solutions.
Track compliance metrics, analyse recurring risk trends, and deliver clear, decision-ready reporting to management.
Ensure documentation remains audit-ready for payment partners and regulators; stay updated on payment-network and industry regulatory shifts.
Provide functional direction and quality standards for compliance analysts, and deliver internal training on monitoring and enforcement processes.
You’ll thrive here if you have
5+ years in Compliance Operations, Risk, Fraud Prevention, or Traffic Quality (hands-on experience in traffic compliance, affiliate marketing, and ad networks required).
Solid understanding of tracking signals (URLs, redirects, referrers, cookies, device fingerprints) and ability to assess risk using incomplete attribution data.
Proven background conducting operational audits, implementing SOPs/compliance policies, and managing root-cause incident investigations.
Experienced in team leadership, managing cross-functional initiatives, and translating compliance needs into Product, Engineering, and Data requirements.
Ability to define compliance KPIs, build clear executive reports, and make sound, analytical decisions under pressure.
Upper-Intermediate English or higher.
Nice to Have:
Knowledge of payment provider, acquiring bank, or card network compliance standards.
Experience detecting cloaking, brand misuse, redirect manipulation, and prohibited content.
Familiarity with OSINT, web scraping, SQL/Python, BI tools, or LLM-based automation.
Relevant professional certifications (compliance, auditing, risk, or fraud prevention).
What Success Looks Like
A risk-based traffic and content compliance framework is actively implemented and enforced.
High-risk traffic sources and compliance incidents are quickly identified, audited, and resolved.
Automated and manual monitoring controls effectively reduce repeat violations.
Management receives clear, data-driven visibility into traffic compliance risks.
All processes, evidence, and records remain continuously audit-ready for external partners.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in
Limassol,
Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Nebius is an international cloud technology company that is fully focused on infrastructure for artificial intelligence.
Work format: On-site (Israel) or remote work (Europe, United Kingdom).
Задачи:
— Проектирование и реализация сложных фич: модели, миграции, сервисный слой, API.
— Проведение code review и постановка технических стандартов для команды.
— Диагностика и устранение проблем производительности: профилирование запросов, кэширование (django-cachalot, Redis), оптимизация ORM.
— Проектирование real-time архитектур на Django Channels (WebSocket, ASGI/Daphne).
— Работа с Celery: проектирование очередей, мониторинг, обработка сбоев.
— Участие в проектировании схемы БД, планировании миграций, оценке технического долга.
— Менторинг middle-разработчиков, помощь в росте команды.
— Работа с Kubernetes: деплой, диагностика, конфигурация.
Требования:
— Опыт коммерческой разработки на Python/Django — от 5 лет.
— Глубокое понимание Django internals: ORM, middleware, signals, migrations.
— Сильные навыки проектирования схемы PostgreSQL: индексы, партиционирование, EXPLAIN ANALYZE.
— Опыт с ASGI-стеком: Daphne, uvicorn, Django Channels.
— Опыт построения систем на Celery с несколькими очередями и приоритетами.
— Понимание принципов 12-factor app, опыт с Kubernetes (kubectl, Helm).
— Опыт написания тестов: pytest, factory_boy, моки, интеграционные тесты.
— Умение читать и улучшать чужой код, выстраивать процессы review.
Будет плюсом:
— Опыт с системами реального времени (WebSocket, SSE, long polling).
— Работа с S3-совместимыми хранилищами (Yandex Object Storage / AWS S3).
— Опыт интеграции внешних платёжных систем или уведомлений (FCM, Telegram Bot).
— Применение AI-инструментов для повышения личной и командной эффективности.
Условия:
— Конкурентная зарплата 280 – 320 тыс. р.
— Удалённый формат работы.
— Техническое лидерство с реальным влиянием на архитектуру продукта.
— Дружный коллектив и открытую культуру обратной связи.
— Условия оформления: ИП или СЗ первые 3 месяца, далее рассматриваем оформление в штат.
— Важно наличие расчётного счёта в РФ.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group.
BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard.
The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work.
How you’ll make an impact
Learn the BrandX domain and technology stack, and get to know the brands, Finance partners, and Order Engineering teams we work with.
Own small-to-medium features end to end, from understanding the requirement to shipping it, with senior engineers available when you need them.
Write code that meets our standards, and participate in code reviews as both author and reviewer.
Build reliable and maintainable software, with test coverage that matches the risk of the change.
Contribute to the team’s delivery pipeline, including test coverage, CI, and deployment practices.
Use Claude Code and GitHub Copilot as your default way of building, and help the team push what these tools can do.
Troubleshoot and debug production issues, learning how our systems fit together along the way.
Participate in team ceremonies such as daily stand-ups and retrospectives, sharing updates and feedback.
Take part in learning activities, including game days and training sessions, to build familiarity with Olo’s tools and processes.
Join the on-call rotation, with responsibilities that grow as you learn the team’s systems.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
1 to 3 years of professional software engineering experience, or a strong portfolio of shipped projects.
Working knowledge of C# and .NET, and comfort reading code you didn't write.
Some experience building web UIs. We use React and TypeScript, but any modern framework is a fine starting point.
Comfortable with SQL and relational data. A lot of our work is understanding how data moves between systems.
You understand the difference between unit, integration, and end-to-end tests and when each one earns its place.
AI coding agents are your default way of working. You use tools like Claude Code daily, you can explain the fundamentals underneath what they generate, and you're excited about a team that expects you to push them further.
You ask questions early, write things down, and are comfortable working with colleagues in other time zones.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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Location: Boston
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
YOUR MISSION & WHO WE ARE LOOKING FOR:
- Proven track record owning a regional event program end to end. You come from a senior event/field marketing background within tech, B2B SaaS, AdTech, or a fast-paced agency environment. You have owned a full regional program, including roadmap, budget, and outcomes, rather than executing against someone else's plan. Reporting directly to the Director of Marketing, US, you will build the US event strategy together with leadership and lead its hands-on execution, ensuring events drive business growth and strengthen adjoe's brand positioning in the market.
- Events are a pipeline engine, and you own that outcome. This role is pivotal in driving meaningful pipeline across both of adjoe's lines of business: supply, where app publishers monetize and scale with Playtime and Arcade, and demand, where advertisers grow with adjoe Ads. You align regularly with senior stakeholders across Marketing, Sales, Product, and Leadership to ensure events ladder up to strategic priorities, and you track performance and follow up with internal teams so that pipeline and lead goals are genuinely owned and delivered rather than assumed.
- You lead execution across a range of event types and audiences. You build and evolve the US event roadmap in close collaboration with leadership, choosing the right formats, audiences, and channels to drive measurable results. That spans industry trade shows and conferences where adjoe needs presence and share of voice, owned events that put our brand and perspective at the center, and executive hospitality events built to move specific accounts and relationships forward. You ensure flawless execution across all of them, from logistics and branding to experience design and post-event impact reporting, and you are as comfortable running the floor plan as you are presenting the roadmap to leadership.
- You negotiate and build partnerships with confidence. You serve as the primary point of contact for key conference and co-marketing partnerships, managing negotiations, sponsorship agreements, and long-term opportunities as the owner of those relationships. You manage and optimize the US events budget, making high-impact decisions on where and how to invest for maximum ROI. Externally, you act as a senior voice for the brand, building lasting relationships with conference organizers, local networks, and industry peers that compound in value year over year.
- You are metrics-driven and turn data into action. You set success criteria before an event and track ROI across the full lifecycle, evaluating performance rather than activity. You use what the numbers tell you to reallocate spend, retire formats that don't return, and independently optimize processes and results without waiting to be asked.
- You think in systems. You build scalable processes, playbooks, templates, and workflows that improve event quality, efficiency, and attendee experience across teams and regions. You manage complex projects and relationships calmly when timelines are tight or priorities shift, you communicate strategy and expectations clearly across functions, and you lead with ownership and clarity, making things happen and keeping stakeholders informed as you go.
WHAT’S IN IT FOR YOU?
At adjoe, we’re designing the organization behind one of the fastest-growing adtech platforms in mobile. The initiatives you build, the talent you develop, and the culture you shape will directly influence how adjoe scales globally.
- Go Big. Own programs that have real impact on how 250+ people across 7 offices join, grow, and perform.
- Move Fast. Operate in a high-velocity environment where you design, test, and iterate on people programs with the same mindset as a product team.
- Be Direct. Work in a culture where feedback is honest, collaboration is real, and your ideas get heard.
- Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries — and help make that experience better for everyone.
- Have Fun. Build meaningful programs, celebrate the people behind the product, and bring your energy to a team that genuinely enjoys what they do.
We welcome applications from people who will contribute to the diversity of our company.
Location: Boston
Workplace: Hybrid
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
YOUR MISSION & WHO WE ARE LOOKING FOR:
- Proven track record owning a regional event program end to end. You come from a senior event marketing background within tech, B2B SaaS, AdTech, or a fast-paced agency environment. You have owned a full regional program, including roadmap, budget, and outcomes, rather than executing against someone else's plan. Reporting directly to the Director of Marketing, US, you will build the US event strategy together with leadership and lead its hands-on execution, ensuring events drive business growth and strengthen adjoe's brand positioning in the market.
- Events are a pipeline engine, and you own that outcome. This role is pivotal in driving meaningful pipeline across both of adjoe's lines of business: supply, where app publishers monetize and scale with Playtime and Arcade, and demand, where advertisers grow with adjoe Ads. You align regularly with senior stakeholders across Marketing, Sales, Product, and Leadership to ensure events ladder up to strategic priorities, and you track performance and follow up with internal teams so that pipeline and lead goals are genuinely owned and delivered rather than assumed.
- You lead execution across a range of event types and audiences. You build and evolve the US event roadmap in close collaboration with leadership, choosing the right formats, audiences, and channels to drive measurable results. That spans industry trade shows and conferences where adjoe needs presence and share of voice, owned events that put our brand and perspective at the center, and executive hospitality events built to move specific accounts and relationships forward. You ensure flawless execution across all of them, from logistics and branding to experience design and post-event impact reporting, and you are as comfortable running the floor plan as you are presenting the roadmap to leadership.
- You negotiate and build partnerships with confidence. You serve as the primary point of contact for key conference and co-marketing partnerships, managing negotiations, sponsorship agreements, and long-term opportunities as the owner of those relationships. You manage and optimize the US events budget, making high-impact decisions on where and how to invest for maximum ROI. Externally, you act as a senior voice for the brand, building lasting relationships with conference organizers, local networks, and industry peers that compound in value year over year.
- You are metrics-driven and turn data into action. You set success criteria before an event and track ROI across the full lifecycle, evaluating performance rather than activity. You use what the numbers tell you to reallocate spend, retire formats that don't return, and independently optimize processes and results without waiting to be asked.
- You think in systems. You build scalable processes, playbooks, templates, and workflows that improve event quality, efficiency, and attendee experience across teams and regions. You manage complex projects and relationships calmly when timelines are tight or priorities shift, you communicate strategy and expectations clearly across functions, and you lead with ownership and clarity, making things happen and keeping stakeholders informed as you go.
WHAT’S IN IT FOR YOU?
At adjoe, we’re designing the organization behind one of the fastest-growing adtech platforms in mobile. The initiatives you build, the talent you develop, and the culture you shape will directly influence how adjoe scales globally.
- Go Big. Own programs that have real impact on how 250+ people across 7 offices join, grow, and perform.
- Move Fast. Operate in a high-velocity environment where you design, test, and iterate on people programs with the same mindset as a product team.
- Be Direct. Work in a culture where feedback is honest, collaboration is real, and your ideas get heard.
- Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries — and help make that experience better for everyone.
- Have Fun. Build meaningful programs, celebrate the people behind the product, and bring your energy to a team that genuinely enjoys what they do.
We welcome applications from people who will contribute to the diversity of our company.
Zscaler is looking for an Account Executive based in Chicago to join their Sales and Go-to-Market team, reporting to the Regional Director. The role involves building relationships with important internal and customer stakeholders, including c-suite decision-makers; creating a long-term account strategy aligned with customer goals; collaborating with teams to meet customer needs and contribute to account planning; and being a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals.
Minimum qualifications include demonstrated curiosity and active exploration of AI tools with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving, 2+ years of full-cycle sales experience within the software or security industry, a Bachelor’s degree or equivalent experience, and progressive selling experience engaging with accounts.
Preferred qualifications include established relationships with current and prospective customers with a deep understanding of how technology facilitates high-level business goals, proficiency in strategic sales planning with a proven track record of closing net new logos, and experience meeting or exceeding sales targets through the effective use of channel partnerships.
The salary range for this full-time position is $90,300 to $129,000 USD per year, excluding commission, bonus, equity, and benefits. Benefits include various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, in-office perks, and more. The position supports a hybrid working model with remote work options.
Zscaler is committed to equal employment opportunities and fostering an inclusive environment that values all backgrounds and perspectives. The company complies with all applicable pay transparency rules and provides reasonable accommodations in recruiting processes for candidates with diverse needs.
By applying, candidates adhere to applicable laws, regulations, and Zscaler policies related to security and privacy standards.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for an experienced Go-To-Market (GTM) Recruiter in Tokyo to partner closely with our Japan leadership team to attract, engage, and close top talent from an array of backgrounds. In this role, you’ll help build our Japan organization in a high-ownership, high-growth environment. We will look to you to advise and consult with hiring managers and interviewers, proactively source and engage future Notinos, and design a rigorous hiring processes while ensuring a delightful candidate experience.
WHAT YOU'LL ACHIEVE:
- Own the Japan recruiting process for GTM roles, primarily for Solutions Consultants (direct sales) and other GTM roles.
- Operate autonomously across the end-to-end cycle, from direct sourcing and screening through close, while ensuring a thoughtful candidate experience at every step.
- Run role kick-off meetings, define profiles, and align interview plans and scorecards to drive consistent, high-quality decisions.
- Utilize internal hiring metrics and external market data to proactively propose recommendations and solutions to leaders.
- Drive our diversity and inclusion strategy forward, with a heavy emphasis on sourcing and maintaining a well-balanced and diverse top-of-funnel candidate slate.
- Build and nurture future talent pipelines for priority Japan GTM roles.
- Establish trusted partnerships with the Japan leadership team to ensure Notion hires the right talent at the right time to achieve the company’s ambitious goals.
- Ensure scalable, structured hiring plans for all roles with a strong sense of urgency and agency, while building repeatable processes and creative solutions that help the recruiting team scale for years to come.
- Inspire candidates throughout all stages of the interview process, and build a customized close for each candidate.
- Collaborate closely with peers and cross-functional partners, including Recruiting Coordinators, HRBPs/People Partners, Compensation Partners, Recruiting Operations, Executive Operations Partners, and Revenue Operations.
SKILLS YOU'LL NEED TO BRING:
- You have at least 5 years of recruiting experience, preferably in a high-growth, in-house environment. Agency background is also welcome if you have full-cycle IT/SaaS sales hiring experience.
- You have a track record of directly sourcing, qualifying, and closing exceptional GTM talent (e.g. Sales, Customer Success, Pre-Sales, Professional Services) based in Tokyo.
- You can partner with, manage, and influence leadership stakeholders effectively. You have coached and guided hiring managers and interviewers through the full recruiting process.
- You have built diverse candidate pipelines and helped hiring managers build inclusive teams.
- You have outstanding communication and interpersonal skills in both English and Japanese (written and spoken fluency in both are required.)
- You have a relentless focus on delivering a high-touch, high-quality recruiting experience, while respecting candidates’ and hiring managers’ time.
- You can multitask and prioritize in a fast-paced, ever-evolving environment.
- You’re a team player with an optimistic attitude, and you’re comfortable wearing many hats in a smaller organization.
NICE TO HAVES:
- You have owned the end-to-end hiring process at global SaaS companies.
- You have managed roles and candidates across regions outside of Japan.
- You’re a Notion power user!
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Responsibilities:
— Build SEO-friendly content pages for our websites;
— Select and edit existing or create new visual assets using various AI tools (images, short videos);
— Collaborate closely with cross-functional teams (including product, design, and sales) to align content with overall marketing goals and strategies.
Requirements:
— English language - C1;
— Excellent written and verbal communication skills with attention to detail;
— Ability to manage multiple projects and meet deadlines;
— 1.5-2 years of experience in Digital Content Marketing;
— Familiarity with content management systems (CMS), digital tools, and resources for content creation and marketing communication.
Tools/Systems:
— CMS systems, Jira, Salesforce (or another CRM), Canva, ChatGPT/Claude or similar.
We offer:
— Remote work;
— Opportunity to build a stellar career in a fast-growing international travel company;
— Opportunity to work with advanced top-of-the-line software for travel management;
— Interesting, challenging tasks and a world-class team.
Требования:
— Опыт работы с CRM-системами (предпочтительно);
— Владение Excel и Google Docs;
— Знание польского и русского языков;
— Инициативность;
— Внимательность к деталям.
Задачи:
— Администрирование CRM-системы;
— Управление и поддержание базы клиентов;
— Координация работы менеджеров (отслеживание статистики по их деятельности, звонкам и комментариям);
— Координация потока уведомлений между менеджерами;
— Анализ информации о клиентах компании в Excel и Google Docs;
— Подготовка отчетов о работе менеджеров и взаимодействии с клиентами.
Условия:
— Рабочий график: с 10:00 до 19:00;
— Внутреннее обучение;
— Работа в офисе в Лимассоле;
— Зарплата: 2000 евро + бонусы;
— Визовая поддержка не предоставляется.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Claude's capabilities grow, so does our responsibility to ensure those capabilities reach the right people. The Access Programs team builds the systems that verify who our customers are, grant access to advanced model capabilities for approved use cases, and ensure that access is not misused. As a software engineer on this team, you will build the identity, vetting, and access management infrastructure that underpins our trusted access programs, along with the monitoring and enforcement tooling that keeps them safe. This work sits at the center of how Anthropic deploys frontier capabilities responsibly, balancing broad access with rigorous safeguards.
Responsibilities:
Build identity verification and vetting systems (KYC/KYB) that establish who our individual and business customers are
Design and implement access control systems that grant, scope, and revoke access to advanced capabilities based on approved use cases
Build infrastructure to configure safety systems and detection thresholds on a per-customer basis for trusted access programs
Develop monitoring to detect misuse of expanded access, and tooling that enables enforcement teams to act on it
Partner closely with policy, enforcement, threat intelligence, product, research, and go-to-market teams so that access decisions are well-informed and consistently applied
Build systems that identify account compromise and takeover, apply mitigations in real time, and carry affected accounts through to full remediation
Design and build the dashboards, alerting, and internal admin tooling that give the team and its partners clear visibility into the health and outcomes of our access programs
Integrate with third-party identity verification and data enrichment vendors
You may be a good fit if you have:
A Bachelor's degree in Computer Science, Software Engineering, or comparable experience
Experience building and operating backend systems in production
Strong coding skills in at least one general-purpose programming language, and experience building software with AI coding tools
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Strong candidates may also:
8+ years of industry software engineering experience
Experience building shared platforms or foundational services that many teams and products depend on, rather than one-off solutions for a single use case
A track record of working across functions (for example engineering, product, policy, operations, and go-to-market) to gather requirements, reconcile competing needs, and drive adoption of what you build
Experience with identity, authentication, or authorization systems at scale
Experience with KYC/KYB workflows or identity verification vendors
Experience in trust and safety, integrity, fraud, or abuse detection
Experience detecting and responding to account takeover or credential compromise
Experience partnering with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies.
Responsibilities:
Develop monitoring systems to detect unwanted behaviors from our API partners and potentially take automated enforcement actions; surface these in internal dashboards to analysts for manual review
Build abuse detection mechanisms and infrastructure
Surface abuse patterns to our research teams to harden models at the training stage
Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale
You may be a good fit if you have:
A Bachelor’s degree in Computer Science, Software Engineering or comparable experience
Proficiency in Python and Typescript
An ability to work across the stack
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Strong candidates may also:
8+ years of experience in a software engineering position
Have experience with integrity, spam, fraud, or abuse detection and mitigation
Have experience building trust and safety detection mechanisms and intervention for AI/ML systems
Have experience with prompt engineering, jailbreak attacks, and other adversarial inputs
Have worked closely with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Sofia, Bulgaria; Time Zone:
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.