Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a
Senior Staff Software Engineer
to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem.
This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran. Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation. Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps.
This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability.
This is a full-time position based out of our Oakland, CA office.
Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, TypeScript/React
Kubernetes, GCP Cloud SQL (PostgreSQL)
BigQuery data sources, Claude API, Agent SDK
GTM systems - Salesforce, Outreach, Gong, and Zendesk
What You’ll Do
Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices
Experience working with distributed systems and cloud security concepts
Demonstrated ability to write well-structured and performant code
Ability to independently lead software and infrastructure design to satisfy project requirements
Can identify design flaws in existing systems and come up with improvements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s
Experience interacting with continuous integration tools like BuildKite
Knowledge of observability tools like New Relic/Grafana is a plus
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based platforms
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$232,338
—
$290,422 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London Office
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution
- Build and update internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 4+ years in technical support, developer support, or systems engineering.
- Experience managing and delivering against operational SLAs for enterprise accounts
- Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase.
- Working knowledge of APIs, databases, and Git-based CI/CD workflows.
- Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.).
- Exposure to cloud infrastructure (AWS, GCP, or similar).
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Technical Customer Experience (CX) Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.
As a Senior Technical CX Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.
This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.
WHAT YOU'LL DO
ADVANCED SUPPORT & ESCALATION OWNERSHIP
- Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.
- Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.
- Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.
- Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.
- Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.
BUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP
- Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.
- Write clear, actionable bug reports with strong reproduction steps and customer impact context.
- Track issues through resolution and communicate updates clearly to customers and internal stakeholders.
- Act as a bridge between technical teams and customers with varying levels of technical aptitude.
TEAM ENABLEMENT & SKILL DEVELOPMENT
- Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.
- Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.
- Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.
- Model excellent customer communication, prioritization, and decision-making under pressure.
PATTERN RECOGNITION & CONTINUOUS IMPROVEMENT
- Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.
- Surface actionable insights to CX leadership to inform product, tooling, or process improvements.
- Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.
WHAT YOU HAVE
- 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.
- Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.
- Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.
- Experience managing bugs and collaborating closely with Product and Engineering teams.
- Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.
- Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.
- Strong written communication skills, particularly when documenting investigations or summarizing complex issues.
- Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.
- Comfort operating in fast-moving environments with evolving processes and incomplete information.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sao Paolo
Workplace: hybrid
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About the job
Great opportunity for an experienced Senior / Team Lead from the payments industry to join an international, fast-growing fintech company to become a key person in the region, responsible for handling merchant and customer relations operations in Brazil acting as part of the global Account Management team.
What You’ll Do
• Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants
• Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience
• Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
• Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions
• Coordinating the upscaling of the operations related to the Customer Success Department for the Brazil office, liaising with departments/teams involved in the delivery of our services.
Who You Are
Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical
Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one
Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants
Simplicity – is key in what we do – guiding your merchants through decisions in a simple way
Data – be good with data analysis but more importantly know how to tell the data story
Planning – prioritize and plan what you need to do so to meet moving challenging deadlines
Requirements
• Minimum 3 years of experience in key account management, customer support, sales, or business development in the payments/card acquiring industry. Senior or team lead experience would be considered of great advantage.
• University degree or equivalent in Economics, Business Administration, or relevant field of study
• Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
• Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills
• Proficient English is a must, Spanish is a plus
We offer
• Attractive remuneration package (base salary + commission)
• Full-time employment, vacation, sick, and paid holidays
• Modern workplace with all necessary equipment
• A team of top international professionals to learn from
• Multicultural working environment
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US:
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE:
Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day.
We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role.
You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.
WHAT YOU'LL ACHIEVE:
- Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS.
- Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS.
- Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools.
- Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift.
- Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection.
- Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse.
- Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream.
- Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.
SKILLS YOU NEED TO BRING:
- Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company.
- Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM).
- Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments.
- Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration.
- Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors.
- Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level.
- Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC.
NICE TO HAVES:
- Experience at a fast-growing tech or AI company where the security program had to outpace headcount.
- A background in IT engineering, SRE, or production engineering that transitioned into security engineering.
- Experience building internal security tooling or workflows that improved employee or developer experience.
- Contributions to the security community through open-source tools, blog posts, or conference talks.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In this role, you will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. Collaborating across Operations with various partners, you will design end-to-end workflows by translating product and regulatory requirements, establishing controls, identifying automation, and ensuring launch readiness.
You will initially establish operational foundations for new digital-asset and stablecoin capabilities, collaborating across Risk, Compliance, and Merchant teams to create clear, executable processes.
- Design operating models: Lead end-to-end process design and redesigns for new product launches across operational functions such as Risk, Compliance, and Merchant Operations.
- Operationalise capabilities: Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs.
- Digital-asset operations: Apply crypto (stablecoin), blockchain, and fintech knowledge to build safe, scalable, and compliant operations.
- Drive clarity & alignment: Structure ambiguous problems, identify risks, and align cross-functional stakeholders.
- Scale & optimise: Establish governance, metrics, controls, and automated workflows using AI and modern tooling.
WHAT WE’RE LOOKING FOR
- Digital Assets & Payments Implementation: A strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities. Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows.
- Operational Excellence & Process Design: 3+ years in process design or operational excellence driving transformation in fintech. Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems.
- Cross-Domain Agility: Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing) to support cross-functional operational requirements.
- Stakeholder Influence: Strong analytical skills with the ability to align cross-functional teams without direct authority. You must communicate clearly across technical, operational, and executive audiences.
PREFERRED QUALIFICATIONS
- End-User Product Experience: Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations.
- Advanced AI & Automation: Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics.
- Process Methodologies: Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks.
- Cross-Functional & Governance Operations: Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Santiago, Chile.
This role will focus on Enterprise Customers in or around Santiago predominately with local only travel envisaged.
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Bogotá, Colombia.
Local travel only in Bogota and Medellin only
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
Compensation
Competitive base salary
Variable commission structure tied to commercial targets, adoption milestones, and account expansion
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
HERE IS WHY WE LOVE THIS JOB OURSELVES, AND HOPE YOU WILL ENJOY IT TOO:
- We work on a wide range of IT projects including automation, security, networking, and building integrations.
- We value modern IT tooling and novel approaches to traditional problems.
- We prefer working autonomously and asynchronously, proactively identifying and addressing issues, and operating with a builder's mindset.
- We practice thorough code reviews and have an open design process.
- Our products are loved by their users.
HERE ARE THE PROJECTS YOU MAY BE WORKING ON:
- Administering our core IT stack (Okta, Jamf, Google Workspace, Chrome Enterprise).
- Creating new workflows and integrations both within our IT stack and with other systems and platforms across Teleport.
- Hardening our macOS endpoints and securing our SaaS services.
- Building upon our IT workflow automation tooling written in Go and using Temporal running on Kubernetes.
- Collaborating with the engineering team on dogfooding Teleport, specifically Teleport Identity (identity governance), Teleport Policy (access policies), and Beams (runtime for agentic workflows).
- Governing and securing corporate generative AI usage.
- Providing IT support to internal users as needed.
REQUIREMENTS:
- Strong knowledge of modern IT platforms such as Okta, Jamf, Google Workspace, Google Chrome Enterprise, Zoom, and Slack.
- Hands-on experience administering and hardening macOS endpoints.
- Deep understanding of corporate IT identity, automation, and security concepts.
- Experience (and a preference for) building with IaC/Terraform and CI/CD with GitOps.
- Scripting experience with shell and object-oriented programming experience.
- Experience with Go is a plus.
- Experience with Linux systems administration and engineering.
- Willingness and ability to roll up your sleeves and work on traditional IT tasks when needed, such as managing our internal facing helpdesk.
WHAT TO EXPECT ONCE YOU APPLY:
- You will join a 30-minute intro call where we will walk you through the compensation, interview process, and requirements.
- We’ll invite you to a Slack channel and you’ll work on a coding challenge using Terraform and shell scripts (or Go) on GitHub.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
As a Documents Compliance Analyst, you own the compliance decisions behind whether a healthcare professional is cleared to work: background check disqualifications, credential and risk review, and how new state requirements get implemented. You set the standard the team applies, and you are the named decision-maker when a case is hard. What the law requires is a given. How we meet it is up to you, and you own that call.
This is not a people management role. The work is recurring by design. The same categories of questions arrive every week, alongside state license renewals and reporting that run on a fixed calendar and never finish. Your value is in reaching the same well-reasoned decision every time and documenting your reasoning well enough that others can apply it. You'll work closely with Agents, SMEs, Team Leads, and Legal, none of whom report to you, so your credibility comes from the quality and consistency of your judgment rather than from authority.
You will report to the Head of the Documents Team.
WHAT YOU’LL OWN
Judgment and decisions
- Serve as the named escalation point for background check disqualification decisions
- Make the initial call on agency compliance implementation
- Handle escalations on worker credential verification, including license violations and reprimands
- Decide which questions you resolve and document yourself, and which warrant partnering with Legal
Written analysis
- Produce risk analyses in a consistent format: the question, your research, your reasoning, your recommended path.
- Evaluate new state and agency requirements before implementation, quantifying what compliance costs a worker in time, money, and completion rate, and recommending how we implement.
- Build and maintain the decision record that lets other people reach the same conclusion you would
Recurring compliance operations
- Own the credential verification audits
- Plan and drive the implementation of high-value requirements, such as continuing education
- State license renewals
- Ongoing state reporting
REQUIREMENTS:
- Bachelor’s degree.
- At least 5 years of professional experience.
- Prior experience in a role where you applied regulations to real decisions. Examples:
- regulatory or compliance-focused paralegal
- regulatory compliance specialist
- legal analyst
- background screening adjudicator
- trust and safety or eligibility policy at a marketplace
- Experience interpreting statutes, regulations, or agency guidance and turning them into operational requirements.
WHAT WE’RE LOOKING FOR:
- You can reach a defensible decision when documentation is incomplete or unavailable, and you're explicit about what your reasoning rests on.
- You can read complex regulatory material and work out how it applies in practice to a marketplace model.
- You weigh compliance risk against business impact and find the path that meets the requirement without restricting more than it demands.
- You write decision memos and business cases that leadership can act on.
- You build credibility with people who don't report to you.
- You own recurring work with hard deadlines, such as license renewals and state reporting.
- Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT).
NICE TO HAVE:
- Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry.
- Experience at a government or regulatory agency.
- Experience with independent contractor or marketplace models.
- Experience with background check adjudication or adverse action processes.
- Experience with state licensing filings.
SYSTEM REQUIREMENTS
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB RAM
- Dedicated, quiet working environment
- Reliable power source and backup internet connection
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Machine Learning Engineer, Ranking & Retrieval
ClickUp is seeking an experienced Machine Learning Engineer to join our Search team. You'll own the ML systems that power search relevance for millions of users and ground our AI in the right context.
Your Impact at ClickUp
You'll own the full ML lifecycle for ranking and retrieval, from training through deployment and production serving. Our search indexes large-scale, user-generated content across a multi-tenant platform where permissions-aware retrieval is critical. You'll build the systems that decide what surfaces first.
Core Responsibilities
- Train, deploy, and serve ranking models in production, owning the full ML lifecycle
- Build ranker features, training pipelines, and offline evaluation frameworks
- Design and scale hybrid retrieval combining lexical and vector search (including HNSW with disk offloading)
- Run embedding inference at billions-of-documents scale
- Improve query understanding through intent modeling and query expansion
- Build permissions-aware retrieval that respects multi-tenant boundaries
- Create measurement frameworks to evaluate and improve search quality
- Collaborate with Search Infrastructure, AI, and backend teams to integrate ranking improvements across the platform
Technical Requirements
- Bachelor's degree in Computer Science, Machine Learning, or related field
- 5+ years of ML engineering experience focused on ranking, retrieval, or information retrieval
- Proven full ML lifecycle ownership: training, deploying, and serving models in production
- Hands-on ranker model training: feature engineering, pipelines, offline evaluation
- Experience building hybrid (lexical + vector) retrieval systems
- Experience running embedding inference at large scale
- Strong query understanding fundamentals: intent modeling, query expansion
Preferred Qualifications
- Permission-aware retrieval and multi-tenancy experience
- Indexing large-scale user-generated content (not small or static datasets)
- Hands-on experience with OpenSearch or Elasticsearch
- Sharding, index management, and real-time ingestion at scale
- Background in NLP, semantic search, or agentic retrieval
- Experience with TypeScript in backend systems
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Product Manager
to join our team that supports our core integrations, public
API and webhooks products
.
This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of.
The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with
Support, Sales, and Marketing
— they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when.
This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point.
What You'll Do
Build and deepen integrations
Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next.
Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good.
Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last.
Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built.
Own the API and webhooks
Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them.
Drive
parity between our API and webhooks
so developers get consistent data and behavior regardless of how they consume it.
Own API documentation, the developer dashboard, and the administration and billing experience for API access.
Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them.
Prioritize and triage
Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Close the loop with
Support
— build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime.
Keep
Sales
and
Marketing
ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote.
Cross-functional
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption.
Represent core integrations and the API in planning cycles and cross-functional initiatives.
What You'll Need
3-5 years of product management experience
, including meaningful time on integrations, APIs, developer tools, or platform-oriented work.
Background in marketing tech, communications tools, or call tracking ecosystems.
A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on.
Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator.
Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns.
Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Experience in Agile teams working closely with engineers and designers.
Excellent written communication. Integration decisions live or die by how well they’re documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Experience building or scaling a developer platform, API program, or developer portal.
Experience with vertical software ecosystems — automotive, healthcare, home services, or legal.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Lima
Workplace: remote
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About The Job
As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seeking out opportunities in the market, and supporting the ongoing commercial growth strategy of the organization.
What You’ll Do:
Drive new business acquisition by building a strong pipeline of prospective partners and successfully closing deals
Act as a brand ambassador for Unlimit as we continue expanding our presence in the market
Collaborate cross-functionally with internal teams to develop a deep understanding of Unlimit’s products, services, and ways of working
Build trusted relationships with clients and partners to support long-term growth and success
Monitor industry trends, payments landscape developments, and emerging technologies
Foster long-term partnerships that support sustainable business growth
Who You Are:
Industry master – you are a seasoned executive experienced in certain industries
Hunter, not farmer – you need to hunt out new clients and be creative as you stand out from the crowd
Negotiation – excellent negotiation skills; a yes always begins with a no
Passionate – love what you do every day and have a ferocity to win
Commercially Driven – have a goal-oriented attitude
Organized – we need someone methodical and organized – planning is critical if we are to meet the needs of our merchants
2+ years of experience in the payment industry
What We Offer:
Attractive remuneration package (base salary + commission)
Vacation, sick, and paid holidays
Full-time 5/2
A team of top international professionals to learn from
Multicultural working environment, growing opportunities, and many more
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Seattle, WA
Workplace: OnSite
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a highly organized, proactive, and people-focused Office Manager to lead operations for our new Seattle office. This role will be instrumental in building an engaging, productive, and inclusive workplace that reflects Docker’s culture and values.
You will play a foundational role in establishing office systems, vendor partnerships, workplace experience standards, and operational processes, not only for the office in Seattle, but for any future office expansions going forward. You will serve as the go-to person for all things office related, partnering closely with People, IT, Finance, and executive leadership to ensure a seamless and welcoming environment for employees and visitors. Additionally, you will be the owner and driver of our partnership and collaboration with our facilities vendors and managers.
This role is ideal for someone who thrives in fast-growing environments, enjoys building from the ground up, and takes pride in creating exceptional workplace experiences.
_______________________________________________________________________
RESPONSIBILITIES
Office Operations & Facilities
- Establish and manage daily operations of the Seattle office
- Oversee facilities management, including landlord relations and maintenance coordination
- Manage office vendors (cleaning, security, utilities, catering, supplies, etc.)
- Develop and maintain office budgets in partnership with Finance
- Ensure compliance with local regulations and workplace safety standards
- Create and maintain operational processes and documentation
Workplace Experience & Culture
- Foster a welcoming, inclusive, and engaging office environment
- Plan and execute on-site events, team gatherings, and cultural initiatives
- Partner with People team and IT team to support onboarding and employee engagement
- Serve as a culture ambassador, aligning the physical workspace with Docker’s values
Office Visitation & Usage Support
- Support visiting executives, leadership, and customers with logistics and coordination
- Manage office access systems and badging
- Coordinate conference rooms, shared spaces, and workspace assignments
Cross-Functional Partnership
- Collaborate with IT on equipment provisioning, office technology, and troubleshooting
- Partner with People and Talent teams to support hiring growth in Seattle
- Coordinate with global office operations to ensure consistency across locations
- Contribute to workplace policies and future office planning initiatives
_______________________________________________________________________
QUALIFICATIONS
- 8 + years of experience in office management, facilities management, or workplace operations
- Experience launching or scaling a new office location strongly preferred
- Strong vendor management and budget oversight experience
- Excellent organizational and project management skills
- High level of discretion and professionalism
- Strong communication and interpersonal skills
- Ability to work independently and make decisions in a fast-paced environment
- Experience working in a technology company or high-growth environment preferred
- Proficiency with workplace management tools and common office software platforms
_______________________________________________________________________
WHAT TO EXPECT
- A high-impact, highly visible role in building Docker’s Seattle presence
- Opportunity to design and shape the employee workplace experience from day one
- Cross-functional collaboration with leadership and global teams
- A fast-paced, growth-oriented environment
- Autonomy, ownership, and the ability to influence how our workplace evolves
FIRST 30 DAYS
- Develop a deep understanding of Docker’s culture, values, and operating model
- Assess the current state of the Seattle office (space, vendors, systems, needs)
- Build relationships with key stakeholders (People, IT, Finance, leadership)
- Establish vendor contacts and ensure operational continuity
- Identify immediate improvements and quick wins
FIRST 90 DAYS
- Implement standardized office operations processes and documentation
- Finalize vendor agreements and optimize service levels
Launch regular workplace experience initiatives (events, engagement programs)
- Establish budget tracking and reporting mechanisms
- Ensure onboarding experience is seamless for new Seattle hires
FIRST YEAR
- Successfully scale office operations to support team growth
- Optimize space utilization and workplace systems
- Build a strong, connected Seattle office culture aligned with Docker values
- Establish a long-term facilities and growth plan
- Serve as a trusted partner to leadership on workplace strategy and employee experience
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $72,800– $104,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
Location: NAMER and LatAm
About the Team
IT Operations at ClickHouse keeps the company's internal systems, tooling, and infrastructure running securely and efficiently — from identity and endpoint management to the platforms every team relies on to do their work. This role sits on a newly formed AI Engineering function within IT Operations, created to centralize AI Ops rather than leave it disjointed across teams. The team — a Technical Lead plus one or two AI Ops Engineers — reporting to the IT Business Systems Manager, and brings the same rigor IT Ops applies to systems and infrastructure to the design, deployment, and lifecycle management of AI solutions and the agents they power.
About the Role
We are looking for an AI Ops Engineer to help build and run a new AI Ops function at ClickHouse. You will work under a Technical Lead to design, build, and maintain AI-driven solutions across the business (People, Finance, Legal, and beyond) and engineering — building integrations, maintaining agents, supporting cost visibility, and helping train the org on AI best practices. This is a hands-on execution role: you will move quickly, ship real workflows, and help the team learn what works as we centralize AI Ops for the first time.
Success
This is a net-new function; specific goals will be set with your Technical Lead. Directionally, the team is measured on:
- Measurable reduction in redundant or inefficient AI tool and model spend through right-sizing, routing, and cost visibility
- A working framework for evaluating and selecting models/tools by cost, latency, accuracy, and risk, adopted across teams
- Agents and AI workflows built, deployed, and maintained cross-functionally (People, Finance, Legal, Engineering, and beyond)
- Improved AI fluency and literacy org-wide, measured through training participation, adoption of approved tools, and reduced shadow-AI usage
- Established identity, access, audit, and lifecycle practices for AI agents that satisfy Security and GRC requirements
YOU WILL
Build AI-Powered Solutions
- Develop and deploy solutions using LLMs, automation frameworks, and internal tooling, for both business and engineering use cases
- Integrate AI into existing systems (HRIS, ATS, ERP, procurement orchestration, ticketing, CI/CD, developer tooling) and legal infrastructure like CLM or Matter Management
- Build workflows such as document generation, data extraction, knowledge retrieval, and decision support across systems and knowledge bases
- Use modern integration standards (e.g., MCP) to give AI models and agents direct, secure access to internal knowledge and context
Support Model Evaluation
- Help test and benchmark AI models against accuracy, latency, cost, and safety criteria
- Support model risk assessments and due diligence alongside Security and GRC
- Help implement and maintain the internal model routing solution
Support Cost Visibility
- Help build dashboards and reporting for AI/LLM spend across teams and tools
- Implement tagging, monitoring, and alerting for cost anomalies
- Identify and execute on cost-optimization opportunities (prompt efficiency, caching, model right-sizing)
Maintain Agent Infrastructure
- Help provision, credential, and de-provision AI agent access
- Support deployment, versioning, monitoring, and retirement of agents
- Maintain and patch agent infrastructure and dependencies
- Help maintain audit trails and logging for agent actions
Deliver Training and Enablement
- Design and deliver company-wide AI training programs tailored to different audiences — non-technical business users through engineers
- Create lightweight playbooks, guides, templates, and reusable components for safe, effective AI adoption
- Run onboarding sessions, office hours, and workshops to build AI fluency and drive adoption of approved tools and agents
- Establish a feedback loop with users to continuously improve training content, tooling, and documentation
YOU BRING
You are not expected to have every skill below — tell us which are your strongest.
- Experience building with modern AI/ML tools and frameworks
- Experience building and consuming APIs, developing data pipelines, and architecting system integrations
- Working knowledge of cloud infrastructure (AWS, GCP, or Azure) and experience hosting or operating services in production
- Experience comparing and evaluating AI models across providers, including trade-offs between cost, latency, and quality
- Comfort working with usage and billing data to build cost visibility, forecasting, or optimization
- Ability to understand both business and engineering workflows and translate them into technical solutions
- Experience working with or integrating business systems as well as engineering/developer tooling
- Experience creating training materials, documentation, or workshops for mixed technical/non-technical audiences
- Understanding of data privacy, security, and compliance considerations
- Experience implementing safeguards in AI systems, including identity and access controls for automated/non-human actors
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
ГибридПротиворечивые условия: 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридseniorSan Francisco
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seniorКолумбия; Local travel only in Bogota and Medellin only
УдалённоUnited States (Remote)
УдалённоU.S. (Remote); Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT)
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com