Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Colorado Springs, Colorado, United States; Des Moines, Iowa, United States; Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Product Solutions Vice President to lead product strategy and delivery for FireLight®, (Hexure now part of iCapital) flagship e-application and order-entry platform. FireLight is the largest and most strategic product in the portfolio, used by the majority of top U.S. life and annuity carriers and distributors to submit new business. This role exists to provide FireLight with the dedicated senior product leadership needed as the platform, customer base, and business ambitions continue to grow.
This role leads a team of Product Managers focused on FireLight, with selected cross-domain responsibilities where FireLight intersects with ForeSight, Vive, and IXN. This is a senior individual contributor and team leadership role, requiring hands-on engagement with the product, data, and customer experience while leading and developing the team. The position operates within a domain where customer expectations continue to rise rapidly, including modern UX, AI-assisted workflows, real-time integrations, and UI-driven configuration, while supporting a customer base that demands enterprise-grade configurability, compliance, and reliability. Success requires aligning and advancing these priorities as a cohesive product strategy.
Responsibilities
Own and drive the FireLight product strategy, vision, and roadmap, aligning investments and priorities to business objectives, customer needs, and measurable outcomes.
Prioritize and manage the product backlog, balancing strategic initiatives, customer requests, technical investments, and operational requirements to maximize value delivery.
Lead and develop a team of Product Managers, providing coaching, direction, and accountability to ensure effective product planning, execution, and career growth.
Drive cross-domain product decision-making, partnering across business and technology teams to align priorities, resolve dependencies, and optimize end-to-end customer experiences.
Establish and maintain customer feedback mechanisms, translating customer insights, market trends, and user research into product enhancements and strategic roadmap direction.
Partner with engineering, operations, compliance, and business stakeholders to deliver product initiatives on time, manage risks, and achieve targeted outcomes.
Enable go-to-market readiness for product launches and enhancements, collaborating with sales, marketing, training, and customer-facing teams to drive adoption and customer success.
Champion the strategic evolution of the FireLight platform, leveraging AI-driven capabilities and process modernization to reduce NIGO rates, increase operational efficiency, and enhance customer satisfaction.
Establish and communicate product performance metrics and executive-level reporting, ensuring transparency into roadmap progress, adoption, business impact, and return on investment.
Qualifications
8+ years of experience in product management, insurance or annuity domain experience is preferred
3+ years of experience leading product managers
5+ years of enterprise B2B SaaS experiencee
Experience leading workflow, rules-based, or low-code platform products, with a strong understanding of scalable configuration frameworks and enterprise software delivery
Demonstrated expertise defining and delivering API-driven products and integrations
Experience delivering AI-assisted features and capabilities that enhance user experience, efficiency, and business outcomes
Able to travel up to 10%
Benefits
The base salary range for this role is $130,000 to $160,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
About Cantina:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
About the Role:
Cantina’s marketing team is expanding! We're looking for a Senior Creative Strategist with expertise in both traditional and AI-based performance ad production and a track record of systematically developing concept-driven ads at scale that lower CPIs. In this role, you'll manage external agencies and in-house creative teams to deliver high-impact creative that drives users to download and become engaged users in Cantina.
The Senior Creative Strategist, Performance Marketing will drive the creative quality and strategic direction of our paid performance marketing campaigns.
What You’ll Do:
- Produce and direct scaled creative across all performance marketing surfaces (Meta, TikTok, YouTube, mobile ad networks, etc) with multi-million dollar ad spend.
- Develop performance creative concepts built on intimate understanding of Cantina as a product/platform and its consumer use-cases.
- Build and own processes for producing high volume, iterative ads leveraging both traditional and AI-generated production.
- Define creative strategies and vision for AI-generated ads.
- Own creative performance analytics to track what's working and iterate on best-performing concepts and campaigns.
- Set the creative inputs across creative testing plans to optimize creative.
- Manage external agencies and cross-functional teams to ensure high-quality creative output across all performance marketing channels.
- Lead regular creative brainstorms, reviews, and presentations to internal stakeholders, including leadership.
- Oversee the QC process for in-house and external creatives: Create scalable creative review processes and quality standards that maintain excellence at high volume.
- Stay up-to-date on and apply emerging technologies, production methods, and best practices in performance creative and performance marketing.
What You’ll Bring:
- 5+ years of experience in creative direction for performance marketing
- Experience building creative testing frameworks and production pipelines at scale
- Bias for clear systems and processes
- Active use of AI tools, automation, and workflows
- Data fluency: you can build infrastructure to ingest campaign performance data and translate insights into creative direction
- Demonstrated portfolio of high-performing performance creative, particularly short-form video ads
- Deep understanding of the consumer marketing landscape and channels (Meta, TikTok, etc)
- Demonstrated experience collaborating effectively with external agencies and cross-functional teams
- Demonstrated ability to drive measurable impact (e.g. creative quality improvements combined with quantitative performance improvements)
Compensation:
The anticipated annual base salary range for this role is between $150,000-$200,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
This is NOT a new grad role! This role is for candidates with 0-2 YOE and can start full time right away.
ABOUT THE ROLE
As an engineer at Notion, you’ll help shape core user experiences and accelerate how people discover value in Notion. You'll tackle meaningful challenges with increasing autonomy, crafting code that millions of users will experience. You'll take ownership of projects that matter, make critical technical decisions, and contribute your unique perspective to our product vision. Working alongside passionate experts across design, product, and data, you'll help shape the future of how people work.
We're looking for an Early Career AI Engineer to join as a strategic partner in shaping Notion's AI vision. You'll work on cutting-edge AI-powered features, leveraging LLMs, embeddings, and other AI technologies to make Notion more intelligent and capable.
This role may be aligned to one of multiple AI-focused teams at Notion. Depending on team match and business needs, you could work on:
- AI product engineering: building model-powered features end-to-end (UX, APIs, retrieval, orchestration, quality, and reliability)
- Model & systems engineering: improving model integration and performance (latency, cost, safety, robustness) and building the infrastructure that supports model serving and experimentation
- Evaluation & quality (evals): creating evaluation frameworks and automated/ human-in-the-loop testing to measure and improve model and product quality
WHAT YOU’LL ACHIEVE
- Partner with your team to prototype and ship an AI-powered product improvement
- Own a scoped productionization project: integrate a new model/technique into an existing workflow, add monitoring + guardrails, or improve latency/cost/reliability.
- Contribute to evals and iteration loops: build or extend an evaluation set, run experiments, analyze results, and translate learnings into product or system changes.
SKILLS YOU'LL NEED TO BRING
- You have less than two years of engineering experience. You have solid fundamentals in data structures, algorithms, and distributed systems, with a customer-minded, pragmatic approach to solving problems.
- Expertise building and prototyping: You’re excited to build and iterate quickly, and you’ve started exploring AI/ML through coursework, projects, internships, or hackathons. You’re comfortable learning how different parts of a product fit together (UI, APIs, data), have some familiarity with relational databases like Postgres or MySQL, and can take an idea from prototype to a working feature with guidance.
- Thoughtful problem-solving: You approach problems holistically, starting with a clear and accurate understanding of the context. You think about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity successfully, decompose complex problems into clean solutions, while also balancing the business impact of what you’re building.
- Impact-driven approach to technology: You see technologies as tools to achieve user impact rather than ends in themselves. You care more about building successful systems that solve real problems than about using specific tech stacks or following trends. You stay current with the latest tools like Cursor, Claude Code, and other AI-assisted development environments, you're pragmatic about choosing the right tool for the job, focusing on what delivers the most value to users and the business.
- Proactive communication and high agency: You own your work, communicating clearly about progress and blockers. You don't wait for instructions for every step but rather show initiative in identifying what needs to be done and driving projects forward. You ask questions when needed while independently finding solutions to problems.
NICE TO HAVES
- You have experience with any part of our technology stack: React, TypeScript, Node.js, Postgres, and Elasticsearch.
- You care about the interaction between technology and society, the ways in which they inform each other, and our responsibility as technologists to be conscious of that relationship.
- You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $130,000-$150,000.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
This is NOT a new grad role! This role is for candidates with 0-2 YOE and can start full time right away.
ABOUT THE ROLE
As an Early Career Software Engineer at Notion, you’ll help shape core user experiences and accelerate how people discover value in Notion. You'll tackle meaningful challenges with increasing autonomy, crafting code that millions of users will experience. You'll take ownership of projects that matter, make critical technical decisions, and contribute your unique perspective to our product vision. Working alongside passionate experts across design, product, and data, you'll help shape the future of how people work.
We’re hiring early career engineers to join us across several teams at Notion. Your recruiter will partner with you to find the team that aligns best with your interests and where you can make the highest impact.
WHAT YOU’LL ACHIEVE
- Plan, build, and ship product features from conception to launch, then iterate based on insights and customer feedback.
- Improve performance, reliability, and quality of key experiences used by millions of users and thousands of organizations.
- Run experiments that drive activation, retention, collaboration, and revenue, partnering with design, data science, and research.
- Build internal tools and platform improvements that help all engineers ship quickly and safely.
- Contribute to team norms, code quality, and a culture of learning and thoughtful tradeoffs.
AREAS YOU MIGHT WORK ON
- Core Notion product features: Help develop, improve, and maintain features for our flagship product, focusing on the editor, databases, sharing, or other key areas that power millions of workflows.
- AI and automation: Help develop and integrate intelligent features that make Notion more powerful, contextual, and efficient for our users.
- Growth and activation: Work on features that help new users discover Notion's value, improve onboarding experiences, and increase user engagement.
- Platform and infrastructure: Contribute to the systems that power Notion's backend services, ensuring reliability, scalability, and performance as our user base grows.
SKILLS YOU'LL NEED TO BRING
- You have less than two years of engineering experience. You have solid fundamentals in data structures, algorithms, and distributed systems, with a customer-minded, pragmatic approach to solving problems.
- Thoughtful problem-solving: You approach problems holistically, starting with a clear and accurate understanding of the context. You think about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity successfully, decompose complex problems into clean solutions, while also balancing the business impact of what you’re building.
- Impact-driven approach to technology: You see technologies as tools to achieve user impact rather than ends in themselves. You care more about building successful systems that solve real problems than about using specific tech stacks or following trends. You stay current with the latest tools like Cursor, Claude Code, and other AI-assisted development environments, you're pragmatic about choosing the right tool for the job, focusing on what delivers the most value to users and the business.
- Proactive communication and high agency: You own your work, communicating clearly about progress and blockers. You don't wait for instructions for every step but rather show initiative in identifying what needs to be done and driving projects forward. You ask questions when needed while independently finding solutions to problems.
NICE TO HAVES
- You have experience with any part of our technology stack: React, TypeScript, Node.js, Postgres, and Elasticsearch.
- You care about the interaction between technology and society, the ways in which they inform each other, and our responsibility as technologists to be conscious of that relationship.
- You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated salary range for this role is $130,000 - $150,000
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal.
Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end.
Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning financial or data systems at scale.
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders.
Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.
If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery
Document proactive engagement strategies as part of high quality, bespoke enablement plans
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma
Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
We'd love to hear from you if you have:
4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish
and English is required
While not required, it’s an added plus if you also have:
Experience using Figma or working with design and collaboration tools
Background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Costa Mesa, United States
WHAT YOU’LL DO
Architect and implement UVM verification environments (drivers, monitors, predictors, scoreboards) for AMD (Xilinx) FPGA/SoC designs
Develop verification plans with traceability to system and hardware requirements
Author SystemVerilog Assertions (SVA) for protocol compliance and design intent checks
Build functional coverage models and drive code coverage analysis to closure
Develop constrained-random and transaction-level test sequences to maximize coverage and uncover corner-case bugs
Establish and maintain regression suites, tracking coverage metrics and verification progress
Debug failures using waveform tools and simulation logs at the HDL and system level
Collaborate with design engineers on RTL reviews, bug resolution, and micro-architecture refinement
Support hardware validation and board bring-up on target platforms
Ensure verification meets DO-254 and relevant safety standards
Author verification closure reports and coverage analysis summaries
REQUIRED QUALIFICATIONS
Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field
2+ years of experience in FPGA/ASIC verification
Proficient in SystemVerilog, UVM methodology and SVA, with experience contributing to and extending UVM testbenches
Object-oriented programming principles
Industry simulators (Questa, VCS, Xcelium, or Vivado)
Git-based collaborative workflows including code review
Linux development environments
Strong communication and teamwork skills
Eligible to obtain and hold a U.S. Secret security clearance
PREFERRED QUALIFICATIONS
5+ years of experience in FPGA/ASIC verification
Master’s degree in Electrical Engineering, Computer Engineering, or related field
DO-254, avionics verification standards for UAS, and safety-critical verification processes
SVUnit or equivalent unit-testing frameworks
Formal verification or CDC verification tools
Digital interfaces: Ethernet, PCIe, JESD204C, MIL-STD-1553, SPI
Verification automation scripting (Python, Tcl, Makefile)
SoC and ARM-based embedded platforms
Verification automation, CI/CD integration, and Nix-based build environments
Location: United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
You'll be the go-to deal desk and pricing expert for ElevenLabs' North American sales team -- the person that the sales team comes to when a deal is complex, competitive, or needs to move fast. You'll own pricing strategy and deal structuring for our most critical customers, partnering with stakeholders to get non-standard terms across the line, and build the processes that make the whole machine run faster.
- Own the pricing and deal structure for complex enterprise deals, advising sales on commercials and trade-offs in real time to keep things moving toward close.
- Work closely with engineering to maintain and evolve our Configure Price Quote tool.
- Translate customer requirements into deal structures that work commercially and operationally, knowing where to flex and where to hold firm.
- Own the path through internal complexity, aligning Finance, Legal, Product, and leadership so deals don't stall on process.
- Partner with Finance to build deal-level P&L models and communicate pricing trends back to the business, informing strategic pricing decisions at the leadership level
- Develop and maintain pricing frameworks, discount guardrails, and approval policies that scale with the business.
- Build the analytics and feedback loops that surface where deals are slowing down and why — and fix it.
REQUIREMENTS
- Hands‑on experience configuring and maintaining CPQ rulesets, price books, and approval workflows.
- Experience in finance or deal pricing at a company, or experience within investment banking or management consulting
- Excellent financial modeling, verbal, and written communication skills
- Proven track record of process optimizations or automation.
- Ability to make value judgements that balance business, financial, and legal priorities.
Bonus:
- Knowledge of AI/ML industry pricing models and competitive landscape
- Experience scaling deal desk processes in a high-growth environment
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $133,000 - $147,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Research Productivity organization builds the infrastructure and systems that accelerate research across Anthropic, including the tools that help our research process get faster and more effective over time. We're looking for an experienced software engineer to join us as we scale this infrastructure at a moment when both demand and scope are growing extremely quickly.
This team operates like a startup within a startup. You'll be a strong fit if you like thinking from first principles, iterating fast on infrastructure, and tackling reliability and scalability challenges head-on as the products built on top of your systems evolve underneath you.
You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make the architectural decisions that shape how the infrastructure behind our research tooling gets built. You'll partner directly with research teams to understand their workflows, anticipate how their requirements will change, and design and scale infrastructure that can keep pace.
Responsibilities
Design, build, and scale infrastructure and systems that support rapidly increasing usage, where requirements and workload continue to evolve as the products built on top of them evolve
Independently scope and lead complex, multi-month engineering projects, from an ambiguous starting point through to a production system
Drive cross-organizational alignment on technical direction, working through ambiguous problem spaces with multiple stakeholders and teams
Make architectural decisions that shape the foundation of research infrastructure and tooling across Anthropic
Partner directly with researchers to deeply understand their workflows, then anticipate and design for how those needs will change
Iterate quickly, favoring pragmatic, first-principles solutions and fast feedback loops over heavy upfront design
Take ownership of the reliability and scalability of critical systems as load, usage, and complexity increase
Help set technical standards and best practices for the team, and mentor other engineers
Minimum Qualifications
Experience designing, building, and operating large-scale distributed systems or infrastructure in production
A track record of independently scoping and delivering complex, ambiguous, multi-month technical projects
Strong software engineering fundamentals and hands-on coding ability
Experience making architectural decisions that other engineers and teams build on top of
Strong written and verbal communication skills, with experience driving alignment across multiple teams or stakeholders
Demonstrated ability to operate effectively in ambiguous, fast-changing environments
Strong candidates may also have
Experience building infrastructure or platforms specifically for research or machine learning workflows
Direct experience navigating the reliability and architectural challenges that come with rapidly scaling systems
Experience with distributed systems, cloud infrastructure, and infrastructure-as-code
Familiarity with the compute, tooling, and workflow needs of large-scale machine learning research
Experience operating in a startup or startup-like environment, i.e. a small, fast-moving team with high autonomy
Prior experience as a technical lead or mentor for other engineers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $108,000 - $120,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As Lead Deployment Strategist on our founding office in Korea, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You are fluent in both English and Korean
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
INTERVIEW PROCESS
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
As a Technical Expert, you will own the core build-out of the Operations Automation & Cloud Management Platform, focusing on the
unified management and intelligent orchestration of multi-cloud products
. By integrating with cloud provider APIs (Aliyun, AWS, Azure), the role builds full-lifecycle management capabilities across compute, storage, network, database, and middleware resources—combined with CMDB, Event Center, orchestration engines, and AI / LLM capabilities—to evolve from manual operations toward intelligent control and automated change, continuously improving operational efficiency and stability.
What You’ll Be Doing
Design and develop the Operations Automation & Cloud Management Platform, building
full-lifecycle management capabilities for multi-cloud resources
across compute, storage, network, database, and middleware;
Integrate with cloud provider APIs (Aliyun, AWS, Azure) and Terraform
to enable unified onboarding, automated provisioning, configuration changes, and cost optimization of cloud products;
Own the design and development of core systems including
CMDB, Event Center, and orchestration engines
, building a unified data foundation for resources, configurations, and events, and develop workflow engines, task schedulers, and approval mechanisms;
Build
intelligent cloud management capabilities
, leveraging AI / LLM for intelligent orchestration, change-risk assessment, and capacity/cost prediction, driving the evolution from manual operations to intelligent control;
Explore the application of
AI / LLM in cloud management
, building an intelligent ops assistant (ChatOps / AI Copilot) to support natural-language-driven cloud resource operations and smart ticket handling;
Design and maintain unified RESTful / gRPC interfaces and SDKs, and participate in platform security (OIDC, IAM Role, RBAC, audit) and operations.
What We Look For In You
Bachelor's degree or above in Computer Science, Software Engineering, or related fields;
Proficient in
Java
, familiar with Spring / Spring Boot / Spring Cloud;
Development or integration experience in multi-cloud resource management (Aliyun, AWS, Azure) and cloud provider APIs / Terraform
;
Strong API design and system integration skills, with understanding of distributed architecture;
Experience designing or developing CMDB, orchestration engines, or event centers;
Knowledge of AI / LLM application development (Prompt Engineering, RAG, Agent), able to integrate AI into cloud management and operations scenarios;
Excellent problem-solving skills and strong code-quality awareness.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE TEAM
The Experiments team at Constructor builds an experimentation platform: traffic allocation, exposure logging, metric computation, statistical analysis, and a UI for launching experiments and interpreting results. It’s used both internally and by customers running experiments on production traffic.
We’re scaling customer experimentation usage and investing in making experiments faster, more reliable, and easier to interpret. Unlike boxed experimentation tools, our platform has to support a wide range of customer integrations, traffic patterns, and industry constraints — which makes the engineering problems unusually real-world and high-leverage.
Team: 3 Software Engineers, 1 Data Analyst, an Engineering Manager, and a Product Manager.
THE ROLE
This is primarily a backend role (Python services + data-heavy systems). You’ll occasionally work in the Dash UI and contribute to Spark jobs, but those are not the main focus. We care about correctness, observability, and product usability more than complex infrastructure.
Tech: Python, FastAPI, PostgreSQL, Plotly Dash, PySpark/Databricks, AWS, CloudWatch, Sentry
(Spark work is ~5–10% — we don’t expect you to be a data engineer or own the data platform.)
WHAT YOU’LL DO
- Build and maintain backend services for experiment assignment, logging, and report generation
- Improve scalability, performance, and reliability of experiment reporting pipelines
- Add product-facing features to the UI to help users launch experiments and interpret results
- Take technical ownership of projects: shape solutions, break down work, and drive execution with the team
- Participate in a weekly on-call rotation (investigating occasional issues and answering internal questions)
You’ll collaborate closely with Search/Recommendations engineers, ML/DS partners, and customer-facing teams when needed. This role does not require frequent direct customer calls.
REQUIREMENTS
MUST-HAVE
- Strong experience building and owning production backend services in Python
- Experience with monitoring, alerting, and debugging user-facing systems
- Strong SQL skills and confidence working with data-heavy systems (metrics, logging, analytics)
- Ability to ship maintainable software (tests, code review, incremental delivery)
MINDSET
- You take ownership: you can turn ambiguous problems into an executable technical plan
- You care about building systems people trust and rely on
NICE-TO-HAVE
- Experience with experimentation systems, metrics platforms, or A/B testing workflows
- Experience with PySpark and/or Databricks
- We don’t expect you to already be an expert in experimentation methodology — but we do expect strong backend fundamentals and the ability to ramp up effectively in a data-heavy domain
LOCATION / TIME ZONES
- We’re a distributed team. Preferred time zones are UTC+1 to UTC+7, but we’re flexible
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget - refreshed each year for every employee
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Staff Mobile Security Engineer to join our Mobile Security team, where you will play a key role in identifying and mitigating security vulnerabilities across OKX's mobile applications and platforms. This is a high-ownership role at the intersection of offensive security, mobile engineering, and platform protection — you will work closely with development, operations, and compliance teams to ensure security is embedded at every layer of our mobile stack.
You bring deep expertise in mobile application security, offensive techniques, and secure coding practices. You are also fluent in AI-assisted development and bring the discipline to build, maintain, and continuously improve your own AI engineering workflows.
What You'll Be Doing
Identify and address security vulnerabilities in mobile code, systems, and networks through manual review, automated tooling, and threat modelling.
Manage and optimise application security tools, processes, and alerts to maintain a strong security posture.
Validate and respond to Bug Bounty submissions, triaging findings and coordinating remediation with engineering teams.
Produce detailed security findings reports and present them to both technical and management audiences, contributing to real-world attack prevention.
Collaborate with development teams to implement and champion secure coding practices across iOS and Android platforms.
Apply AI tools to accelerate security research, automate vulnerability detection workflows, and improve the efficiency of threat analysis.
Work alongside operations and compliance teams to ensure security is a consistent priority across the organisation.
Participate in incident response and management activities.
Stay current on the latest offensive security techniques, application security threats, and industry best practices.
What We Look For In You
5+ years of experience in mobile application security or offensive security, with hands-on expertise in iOS and/or Android platforms.
In-depth understanding of security risks, vulnerabilities, and concepts in mobile and web applications.
Proficient in code review across Kotlin, Swift, TypeScript, or JavaScript, with a strong grasp of application security threats.
Able to create proof-of-concepts (PoCs) to demonstrate vulnerabilities, review patch code for adherence to standards, and collaborate with repository owners on remediation.
Actively uses AI tools in your security engineering workflow — including building AI-leveraged workflows and codifying repeatable agent skills so tools like Claude Code or Codex deliver reliably on real production work.
Strong analytical and problem-solving abilities with excellent verbal and written communication skills.
Nice-To-Haves
Prior experience developing mobile security SDKs at scale — products with a daily active user base of over ten million.
Experience in large-scale business risk control projects, or practical experience in threat intelligence, business risk prevention, and countermeasures against black and grey industries.
In-depth reverse engineering of major apps from first-tier vendors, or other projects that demonstrate strong reverse engineering capabilities.
Proficiency in ARM assembly, with the ability to implement deep-level countermeasures at the native and application layers.
Experience with device fingerprint recognition — including simulating new devices through methods such as flashing, modification, and application cloning.
Ability to work across multiple mobile platforms simultaneously.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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Colorado Springs, Colorado, United States; Des Moines, Iowa, United States; Salt Lake City, Utah, United States
УдалённоseniorUnited States
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УдалённоUnited States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
УдалённоRemote, USA
География найма не уточнена
УдалённоГеография найма не уточнена
leadSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
УдалённоLOCATION / TIME ZONES; Preferred time zones are UTC+1 to UTC+7, but we’re flexible