Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is growing fast, and recruiting is one of the highest-leverage functions in the company. We’re constantly investing in systems and processes to support our rapid scale and enable our recruiters and hiring teams to be more efficient. The current technology stack is built and operated by several teams across third-party platform configuration, custom internal tooling, analytics and forecasting, core people systems, and an AI tooling layer.
We're looking for a Technical Program Manager to own the planning and execution rhythm that connects these teams, drive the technical interconnection of the systems, and give Recruiting leadership a single coherent view of priorities, dependencies, and progress.
You’ll help evolve how recruiting functions through the use of Claude, connecting that work to where the broader company is going. That includes building the bridge between recruiting and company-wide roadmap and headcount planning so we're staffing proactively rather than reacting.
This is a first-of-its-kind role at Anthropic. It sits within the centralized Technical Program Management organization and partners directly with Recruiting and People leadership. Part of the job will be to help us figure out the right long-term model for TPM support for the People org.
Responsibilities
Build and run the cross-team planning and operating cadence for recruiting technology: a shared roadmap, clear DRIs, sequenced dependencies, and a single source of truth on priorities and status for Recruiting leadership
Drive the highest-priority cross-team programs end to end, from scoping and tradeoff decisions through delivery, across teams that don't share a reporting line
Lead the technical interconnection work: integration across third-party platforms, internal custom tooling, and the data and analytics layer so information flows cleanly end to end
Partner with engineering and AI teams to bring Claude deeper into the recruiting workflow, balancing speed of adoption with the controls and human-in-the-loop design that make it trustworthy
Connect recruiting to company-wide planning: build the link to roadmaps across the business so headcount needs are visible early and recruiting can staff proactively
Own build-vs-buy and vendor evaluations where they cross team boundaries, including the security, contract, and integration tradeoffs that come with them
Establish the program infrastructure: governance, status reporting, risk tracking, and the escalation paths that let leadership make tradeoffs quickly
Help define the durable model for TPM support in the People organization, including scope, headcount, and reporting structure
You may be a good fit if you
Have 6+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments
Have driven planning and execution across teams that don't share a reporting line, and are comfortable influencing without authority
Have technical depth in systems integration: APIs, data flows between SaaS platforms, and the tradeoffs between configuring third-party tools and building custom
Have worked with or close to recruiting, people, or HR technology and understand how an ATS, HRIS, scheduling, and analytics stack fit together
Can build trust with engineers, recruiters, analysts, and executives, and translate between them
Are genuinely excited about using AI to change how a core business function works, and curious about what recruiting looks like when frontier AI is in the loop on every step
Thrive when the role itself is still being defined and see shaping it as part of the job
Strong candidates may also have
Background in recruiting operations, people analytics, or HR tech product management
Experience integrating AI or LLM-based tooling into operational workflows
Familiarity with headcount planning, workforce planning, or connecting business roadmaps to hiring plans
Experience teaching partner teams how to work with technical program management when the function is new to them
Deadline to Apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Turkey; Kazakhstan; Brazil; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration.
KEY RESPONSIBILITIES
- Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
- Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
- Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks.
- Run A/B tests and experiments to evaluate billing and support strategies.
- Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals.
- Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
- Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, and data logic to ensure clarity and consistency.
QUALIFICATIONS
- Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
- Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
- Strong SQL skills.
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience with Python or R
- Solid understanding of statistical analysis, forecasting, and scenario modeling.
- Experience running A/B tests and interpreting experiment results.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
- Curiosity, ownership mindset, and the discipline to maintain high-quality data work.
NICE TO HAVE
- Experience with BigQuery, ClickHouse, or any cloud data warehouse.
- Basic Python knowledge for data cleaning or simple analysis.
- Exposure to subscription businesses or payment systems.
- Understanding of disputes, chargebacks, declines, or fraud signals.
- Familiarity with DBT or data quality frameworks.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations. This is a hands-on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts.
KEY RESPONSIBILITIES
ANALYTICS & TECHNICAL WORK
- Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends.
- Build and maintain data pipelines that deliver accurate, timely, and reliable billing data.
- Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk.
- Design and run A/B tests and experiments to evaluate billing and support initiatives.
- Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
- Build and maintain dashboards and visual reporting that provide clear, real-time visibility into billing health and support performance.
- Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.
LEADERSHIP & COLLABORATION
- Lead, mentor, and grow a team of data analysts: set expectations, coach on methodology, and ensure high-quality output.
- Own the team’s intake and prioritization process; manage task flow and delivery timelines against business needs.
- Uplevel the team’s billing domain knowledge and analytical/technical skills.
- Partner cross-functionally with Billing, Support, Finance, Product, and Marketing to align metrics, definitions, and processes with risk-mitigation goals.
QUALIFICATIONS
- Deep subscription billing expertise: substantial experience with payments, renewals, refunds, disputes/chargebacks/TC40 in a recurring-revenue business (non-negotiable).
- Advanced SQL: complex joins, window functions, incremental logic, and performance-aware query writing.
- Data visualization: proficiency with Omni, Tableau, Power BI, or similar tools to build dashboards and communicate insights clearly.
- People leadership: experience setting priorities, distributing work, reviewing output, and being accountable for a team’s results.
- Statistical & analytical rigor: forecasting, experiment design, and translating ambiguous business questions into structured analysis.
- Billing platforms / processors: familiarity with tools such as Stripe, Braintree, Nuvei, or similar.
- Strong communication: ability to explain complex findings to both technical and non-technical stakeholders.
- Cross-functional collaboration: track record of influencing decisions with data across multiple departments.
NICE TO HAVE
- Python and/or modern analytics tooling (dbt, Airflow, or similar).
- Experience building and maintaining ETL/ELT pipelines for billing or financial data.
- Risk analysis or fraud-adjacent experience in billing contexts.
- Advanced visualization techniques (cohorts, funnels, anomaly detection dashboards).
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Задачи:
— Развивать внутренний AI-сервис для автоматизации ad-hoc запросов бизнеса, аналитиков и дата-инженеров
— Проектировать и реализовывать AI-агентов, workflows и сценарии text2sql, retrieval, explanation и генерации готовых результатов
— Подготавливать и улучшать данные для агентов: витрины, описания таблиц и полей, join-логику и бизнес-правила
— Реализовывать сценарии сборки отчетов, прогнозов, сверки данных, сценарного планирования и выявления отклонений в воронке продаж
— Развивать функциональность генерации графиков, таблиц, Excel-выгрузок, слайдов и других пользовательских артефактов
— Улучшать качество ответов агентов, тестировать решение на реальных кейсах и внедрять улучшения по данным, промптам и логике workflows
Требования:
— Опыт работы от 4+ лет
— Уверенный Python и SQL
— Опыт работы с аналитическими БД, желательно ClickHouse и PostgreSQL
— Практический опыт создания AI-агентов и LLM workflows, включая prompt engineering, function calling, structured output и reasoning
— Опыт подготовки данных для AI-сервисов: витрины, метаданные, справочники и правила работы с таблицами
— Понимание требований production-сервиса: API, авторизация, логирование, обработка ошибок и безопасность
— Опыт интеграции AI-решений с внутренними и внешними источниками данных
— Плюсом: опыт с Yandex AI Studio, open-source моделями и Next.js
Условия:
— Формат работы: удаленно
— Занятость: полная, full-time
— Трудоустройство: ТК/ИП
— Вилка зарплаты: от 250 000 до 290 000 ₽ в месяц
Location: Belgrade
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we’re looking for a Business Development Representative (BDR) to fuel our next stage of hypergrowth.
The Impact You’ll Make
As a Business Development Representative at Incode, you’ll be responsible for creating new business opportunities by engaging prospective customers across multiple channels. You will be one of the first points of contact between Incode and potential clients, helping introduce our identity and fraud prevention solutions to key decision-makers across enterprise organizations.
Success in this role requires a proactive outbound mindset, strong communication skills, and the ability to consistently generate pipeline through cold calling, email outreach, networking, and strategic prospecting. Your work will directly contribute to pipeline growth, revenue generation, and Incode’s continued expansion across key markets.
Location & Work Setup
This is a
hybrid role
based in our
Belgrade office
, with team members expected to work on-site
two/three days per week
.
What You’ll Own & Drive
Outbound Prospecting
- Generate qualified opportunities through cold calling, email outreach, LinkedIn engagement, and other prospecting channels.
Cold Calling Excellence
- Consistently execute high-volume outbound calling activities and confidently engage prospective customers in live conversations.
Account Research & Prioritization
- Identify high-potential target accounts and develop thoughtful outreach strategies tailored to key stakeholders.
Discovery & Qualification
- Conduct initial conversations to understand business challenges, assess fit, and qualify opportunities for the sales team.
Pipeline Generation
- Create and nurture opportunities that contribute directly to sales pipeline and revenue targets.
AI-Enabled Prospecting
- Leverage AI tools and emerging technologies to improve prospecting efficiency, research, personalization, and productivity.
Event & Networking Engagement
- Represent Incode at industry events, conferences, dinners, and networking opportunities to identify and develop new business relationships.
CRM Excellence
- Maintain accurate records of prospect interactions, activities, and pipeline progression.
Sales Partnership
- Collaborate closely with Account Executives and Sales Leadership to execute account strategies and maximize opportunity creation.
The Qualities That Set You Apart
Cold Calling Confidence
- You enjoy picking up the phone and understand that meaningful conversations are the foundation of successful outbound sales.
Hunter Mentality
- You are proactive, resilient, and motivated by creating opportunities rather than waiting for them to come to you.
AI-Forward Mindset
- You actively embrace AI tools and continuously look for ways to improve productivity, research, and outreach effectiveness.
Executive Presence
- You communicate clearly, confidently, and professionally when engaging with senior stakeholders.
Curious & Strategic
- You combine high activity levels with thoughtful account research and personalized outreach.
Networking & Relationship Building
- You are energized by meeting new people and comfortable representing the company at conferences, customer events, and industry gatherings.
Process-Driven Operator
- You manage activity, pipeline, and follow-up with strong organization and attention to detail.
Collaborative Partner
- You work effectively across Sales, Marketing, and Customer Success teams to achieve shared goals.
Your Background
3+ years of experience in a BDR, SDR, or outbound sales role.
Demonstrated success generating pipeline through outbound prospecting and cold calling.
Strong verbal and written communication skills, with the ability to engage prospects confidently over the phone.
Experience using CRM and sales engagement platforms (e.g., Salesforce, HubSpot, Outreach, Salesloft, LinkedIn Sales Navigator).
Familiarity with AI tools and a willingness to incorporate them into daily workflows.
Comfortable attending industry events, conferences, and networking opportunities as part of pipeline generation efforts.
Experience in B2B SaaS, fintech, identity, cybersecurity, or related technology industries is preferred.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Baku
Workplace: onsite
ABOUT YOU
Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company.
This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation.
Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need.
As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Perform Application Security Reviews
- Conduct code reviews, run
SAST
/
DAST
and dependency scanning tools, and work with engineering to resolve findings.
Participate in Threat Modeling
- Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process.
Help Harden Cloud and Container Infrastructure
- Work on GCP, Kubernetes, and
IAM
configurations to strengthen the security of our cloud and container environments.
Participate in Pen Test Remediation
- Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager.
Partner with Engineering on Secure Design
- Review architectures, advise on secure implementation patterns, and help teams make informed security decisions.
Identify and Track Security Findings
- Document findings, assess severity, and track them through the remediation lifecycle to resolution.
Support Incident Response
- Help investigate and document security events, contribute to root-cause analysis, and support containment efforts.
Write Async Security Guidance
- Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones.
Support Product Security
- Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed.
What You Bring
Foundational AppSec Knowledge
- Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review.
Cloud Environment Exposure
- Has worked with GCP or a similar cloud provider and is comfortable with
IAM
, networking, and container concepts.
Code Literacy
- Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues.
Security Tooling Familiarity
- Has used or is familiar with
SAST
,
DAST
, or dependency scanning tools and understands how they fit into a development workflow.
Strong Written Communication
- Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences.
Collaborative Mindset
- Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems.
Self-Directed with Growth Mindset
- Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team.
Nice to Have
Threat modeling experience;
Hands-on Kubernetes or container security experience;
Infrastructure security background - Linux, networking, vSphere/
ESX;
Familiarity with
NIST
CSF
,
PCI
, SOC 2, or ISO 27001 from a technical perspective;
Detection engineering or incident response experience;
Experience building security automation or internal tooling;
Relevant certifications (
OSCP
,
GWAPT
,
CKS
, or similar hands-on certs).
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure.
You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through.
This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Triage Security Findings
- Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries.
Assist with Vulnerability Assessments
- Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems.
Write Clear Security Documentation
- Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on.
Support Threat Modeling
- Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs.
Monitor Security Tools
- Help operate
SAST
,
DAST
, and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows.
Support Code Reviews
- Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases.
Stay Current
- Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack.
What You Bring
Web Security Fundamentals
- Solid understanding of common vulnerability classes:
OWASP
Top 10,
CSRF
,
XSS
,
IDOR
, SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names.
Web and Browser Fundamentals
- Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and
CORS
. This is the foundation everything else builds on.
Security Testing Tools
- Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans.
Vulnerability Documentation
- Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed.
Secure Development Awareness
- Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege.
Code Readability
- Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns.
Analytical Thinking
- You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires.
Clear Written Communication
- You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them.
Curiosity and Initiative
- You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding
Nice to Have
Participation in bug bounty programs or
CTF
competitions;
Basic scripting ability for automation - Python or Bash;
Familiarity with CI/CD pipelines and where security tooling fits;
Exposure to cloud environments - GCP, AWS, or Azure;
Relevant coursework or certifications - eWPT,
CEH
, PortSwigger Web Security Academy progress, or similar entry-level credentials.
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: Singapore
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As the Director of Partnerships for APAC, you will lead Airalo’s partnership efforts across our four key Partnerships streams - Strategic Partnerships, Channel Sales and Corporate Sales for APAC
What You'll Do:
Work closely with the VP of Partnerships and other team members in the department
Build, lead, and groom a team of Partnerships Managers, further supported by in-country teams for Channel Sales, and Corporate Sales for key countries within APAC
Be a core member of the Partnerships Leadership Team that shapes Airalo’s global Partnerships strategy
Shape the future of Airalo’s Partnerships products by working closely with the Partner Experience Product and Engineering teams
Find, identify, prospect, and lead negotiations with large strategic partners within APAC
Maintain relationships with key partners to drive partner profitability and grow the B2B/B2B2C partnerships' contribution to the business
Refine the Airalo Partnerships roadmap to anticipate and fulfill partner needs, thereby maintaining Airalo’s status as the preferred provider across industry partners in APAC
Collaborate and work with different internal and external stakeholders to develop and execute joint projects/opportunities
Define and improve SOPs for the Partnerships department to streamline operations and improve efficiency across workflows
Represent Airalo at leading industry events and conferences across APAC
Own the Airalo Partnerships OKRs for APAC
What You'll Bring:
10+ years of experience in partnerships, sales, account management, or business development in a high-growth B2B and/or B2B2C environment
5+ years of prior experience building and managing high-performance teams
Experience in Traveltech / Consumer tech industries will be an advantage
Partner-first mentality and a genuine passion for helping your stakeholders succeed while creating win-win relationships
Ability to develop Airalo’s unique story and the problem we solve for our users, making it a compelling partnership proposition
Ability to employ, and teach your team, various sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
Ability to develop thought leadership skills and build trust with key stakeholders - internally and externally
Ability to multi-task in a complex & matrix environment
Experience with sales and partnerships tools
Fluent verbal and written communication skills in Korean is nice to have.
If you are interested in this position, please apply to the ad.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
Задачи:
— Разработка и развитие AI-платформы для healthtech-продукта на рынке США
— Проектирование архитектуры продукта: модульный монолит / микросервисы, event-driven архитектура
— Работа с Go как основным backend-языком
— Разработка и интеграция AI/ML-сервисов на Python / FastAPI
— Интеграция LLM, AI-агентов, RAG и self-hosted inference в продуктовую систему
— Работа с workflow orchestration через Temporal
— Проектирование API и интеграций: REST, API Gateway, FHIR / HL7, gRPC
— Работа с базами данных и инфраструктурой данных: PostgreSQL, pgvector, Redis, Neo4j / Amazon Neptune
— Участие в построении облачной инфраструктуры на AWS
— Настройка и развитие DevOps-процессов: Docker, Kubernetes, GitLab CI/CD, Terraform
— Обеспечение наблюдаемости систем через Prometheus / Grafana, CloudWatch, OpenTelemetry
— Участие в вопросах безопасности, авторизации и compliance: OAuth2 / OIDC, управление секретами, шифрование данных, HIPAA / SOC 2
— Hands-on разработка платформенной части, не только архитектурное проектирование
Требования:
— Сильный опыт системного дизайна: сервисы, API, интеграции, базы данных, распределённые системы и облачная инфраструктура
— Опыт разработки на Go и готовность писать код
— Понимание AI / LLM на архитектурном уровне
— Понимание интеграции AI-агентов, RAG и инференса в продуктовые системы
— Опыт проектирования отказоустойчивых и масштабируемых систем
— Понимание принципов event-driven архитектуры и workflow orchestration
— Самостоятельность, ownership и готовность работать в условиях неопределённости стартапа
— Английский язык для чтения технической документации и взаимодействия с партнёрами из США
— Высшее образование в области IT, системного анализа, прикладной математики или инженерии
Будет плюсом:
— Архитектурный опыт построения AI / LLM-систем: агенты, RAG, self-hosted inference, vLLM
— Опыт использования Temporal или аналогичных систем оркестрации workflow
— Понимание распределённых систем: масштабирование, согласованность, отказоустойчивость
— Опыт работы с графовыми базами данных
— Опыт работы в стартапах или в роли founding / lead engineer
— Понимание требований безопасности и compliance: HIPAA, SOC 2 или аналогичные стандарты
— Опыт работы с AWS
Условия:
— Официальное трудоустройство по ТК РК
— Работа из офиса в Астане
— После 7–8 месяцев возможен гибридный или удалённый формат
— Зарплата: $3 000–$4 000
— Опционы / доля в компании обсуждаются отдельно
— Работа в healthtech-стартапе для рынка США
— Возможность влиять на архитектуру продукта и технические решения
— Участие в создании AI-платформы с реальным impact для healthcare-сферы
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What You'll Do
Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting
Build and execute email marketing campaigns and lead nurturing programs
Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels
Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging
Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns
Track campaign performance and provide insights and recommendations to improve results
Support conference, webinar, and event marketing initiatives throughout the year
Help maintain marketing assets, landing pages, campaign materials, and lead generation programs
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Native English speaker
Based in the United States (ideally East Coast)
Strong hands-on experience with HubSpot
Experience executing email marketing and lead generation campaigns
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Self-starter with a strong sense of ownership and accountability
Comfortable working in a fast-paced, remote-first environment
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's researchers generate and depend on enormous amounts of data — training runs, evaluations, RL transcripts, annotations etc... The Research Data Platform team builds the systems that make that data easy to produce, find, query, and trust. We work in two modes: we build
platform components that other systems plug into
(for example, a metrics library that training frameworks integrate to record and retrieve run data), and we
own core datasets end to end
(for example, the data pipeline behind RL transcripts).
As the team's tech lead, your job starts with our users. You'll work directly with researchers — and with the engineers who support them — to understand how they actually work, where managing data slows them down, and where a well-built platform component or a well-curated dataset would change what's possible. You'll turn what you learn into technical direction for the team, in partnership with the team's manager, who owns priorities and people. A central ambition you'll drive: a small set of canonical, well-documented datasets — starting with the core data model for RL — that researchers trust and standardize on, rather than every team managing its own copies.
You'll spend your first few months close to the code and close to users: shipping improvements in our core systems, embedding with research teams, and building your own map of their workflows. As the team grows, this role has a natural path into formal people leadership for someone who wants it.
Responsibilities
Work directly with researchers and the engineers supporting them to understand their workflows, identify the highest-leverage opportunities, and shape what the team builds next
Set the technical direction for the team across our platform and our datasets
Design and build platform components that other teams plug into — libraries, services, and interfaces such as the metrics library used by training frameworks
Own core datasets end to end: the pipelines that produce them, the schemas that define them, and the documentation and guarantees that make researchers trust them
Drive convergence toward canonical datasets — including the core data model for RL transcripts — that research teams standardize on
Lead complex, multi-quarter projects that span several systems and teams, staying hands-on in the code
Raise the team's technical bar through design reviews, mentorship, and the quality of your own work
You may be a good fit if you:
Have built and operated data-intensive systems at scale — pipelines, storage layers, query systems — with strong instincts for data modeling and schema design that hold up as usage grows
Have set technical direction for a team, or owned the architecture of a data platform that other teams build on
Treat internal users as customers: you do the discovery work, iterate with users, and measure success by adoption rather than by shipping
Understand that researchers aren’t typical internal customers — the work is exploratory by nature, workflows differ from team to team, and requirements are discovered through experiments rather than specified up front
Can build for that motion — keeping interfaces stable and data trustworthy while use cases change underneath you, and judging when a quick, disposable solution serves research better than a durable one
Lead through influence — aligning engineers and stakeholders without relying on formal authority
Are results-oriented and pragmatic, willing to do unglamorous work when it's the highest-leverage thing
Are excited about learning the fundamentals of machine learning research (deep ML expertise is not required)
Care about the societal impacts of your work
Strong candidates may also have
Experience with large-scale ETL and columnar or analytical storage (e.g., Spark, BigQuery, ClickHouse, DuckDB, Parquet)
Experience with metrics or experiment-tracking systems, or high-volume time-series data
Experience with dataset management, cataloging, or lineage tooling
Built developer tooling or internal data platforms for demanding technical users — including in domains like quantitative trading, where fast-moving, exploratory data work looks a lot like research
A working knowledge of machine learning
Worked in, or closely with, an ML research lab
Interest in — or experience with — people management and growing engineers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed and regulated financial institution for digital assets. We hold licenses in Dubai (VARA) and Singapore (MAS), are registered in Hong Kong (TCSP), and operate 24/7 from offices in Hong Kong, Singapore, Dubai, and Vietnam.
We are an integrated provider of custody, trading, financing, staking, and tokenization services. Our custody platform, Hex Safe, is one of the strongest in the market and serves 600+ institutional clients globally: investors and allocators (VCs, funds, family offices), Web3 companies (foundations, protocols, token issuers), and service providers (wealth managers, OTC desks, brokers, PSPs, corporates, banks). It stands out as the only platform offering regulated cold wallets with transaction signing under 1 second, compared to an industry average of around 2 hours.
As a pioneer in digital asset infrastructure, we are now expanding our ecosystem by strategically entering the payments’ business space. This expansion marks a pivotal milestone in our growth, aimed at bridging traditional finance with the digital economy through compliant, scalable and instant payment infrastructure.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director Senior Sales for Cross-border Payments Solutions with a strong network across the payments and PSP ecosystem in APAC and the GCC. The ideal candidate has sold payment infrastructure into institutional clients, understands how PSPs and fintechs make integration decisions, and can speak credibly about stablecoins, on/off-ramps, settlement, and APIs.
As a Senior Payments specialist, you will help spearhead Hex Trust's strategic expansion, transforming our core enterprise capabilities into cutting-edge merchant solutions and global digital payment networks.
This role carries two mandates:
Scale our existing Convert-to-Pay business
by originating and closing PSP, acquirer, and fintech clients across APAC and the GCC — driving payment volume, recurring revenue, and stickiness from day one.
Secure a flagship design partner
to co-develop the next generation of programmable stablecoin payment infrastructure — a strategic, build-the-future mandate at the frontier of where payments and digital assets are heading.
This is a pure origination role with high autonomy and direct impact on revenue. You will own the commercial cycle end-to-end: prospecting, structuring, closing, integration coordination, and ongoing client coverage. The platform is proven, the licenses are real, and we have the right to win.
Duties & Responsibilities
Own the full commercial cycle for Convert-to-Pay: prospecting, qualification, structuring, closing, integration coordination, and ongoing client coverage across APAC and the GCC.
Identify and win new PSP, acquirer, fintech, and payment-infrastructure clients to grow stablecoin payment volume, recurring revenue, and assets in flow — this is a hunting role.
Translate Hex Trust's regulated, API-first stablecoin payment capabilities into commercial wins with senior payments and treasury stakeholders.
Identify, qualify, and secure a flagship design partner to co-develop the next generation of programmable stablecoin payment infrastructure — shaping requirements, structuring a co-build relationship, and turning early collaboration into a long-term commercial anchor. This is a core responsibility and a key deliverable for the role.
Work closely with product, client operations, compliance, and legal to deliver smooth onboarding and integration.
Feed product, marketing, and leadership with market intelligence and client signals that shape the roadmap and our go-to-market.
Requirements
7–10 years of institutional or B2B sales / business development experience, with meaningful time in payments.
Proven track record of selling payment infrastructure — ideally cross-border, on/off-ramps, acquiring, or stablecoin/digital-asset payment rails — into PSPs, fintechs, or financial institutions.
An existing, active network in the PSP and payments ecosystem across APAC and/or the GCC. This is critical; we are not building your network from scratch.
Strong working knowledge of stablecoins, settlement, treasury workflows, and payment APIs — you do not need to be an engineer, but you must speak credibly on these topics to technical and commercial audiences alike.
Demonstrated ability to run the full sales cycle independently — prospecting through close — in a lean, fast-moving environment, including consultative, product-minded selling and co-creating solutions with early or strategic partners.
Strong communication and interpersonal skills, with the ability to explain complex products clearly to senior stakeholders.
Fluent English is required. Mandarin (for HK/Singapore) or Arabic (for GCC) is a strong plus.
Highly organized and self-driven, comfortable in fast-paced, high-stakes environments.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive base salary plus uncapped, quarterly-paid commission
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Modern tools and technology to do your best work
Claude Enterprise access for all employees, with connectivity to all our internal tools and access to Claude Chat, Cowork, and Code
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: New Cairo City, Egypt
About us:
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.
About the Client:
Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
Key Responsibilities:
Drive "Compliance and Security by Design":
Proactively architect and embed compliance guardrails directly into the lifecycle of all Data and AI initiatives, anticipating evolving Central Bank of Egypt (CBE) cyber security regulations and the Egyptian Data Protection Law to eliminate compliance risks before models and data pipelines are deployed.
Execute Predictive Threat Modeling for AI:
Lead advanced, preventative threat modeling and vulnerability assessments tailored specifically for machine learning models, LLMs, and big data repositories, neutralizing emerging AI-specific threats (such as data poisoning, adversarial attacks, and model inversion) during the early design phases.
Establish Continuous Automated Monitoring:
Implement and manage automated, real-time vulnerability scanning and continuous compliance monitoring systems across the bank's data infrastructure, ensuring any drift from security standards is detected and remediated before it can be exploited.
Foster a Proactive Security Culture with AI Teams:
Partner closely with data scientists, AI engineers, and data governance teams to champion secure coding and data handling practices, conducting proactive risk-readiness workshops to prevent human-error vulnerabilities in algorithmic workflows.
Develop Next-Gen Incident-Prevention Playbooks:
Devise and stress-test predictive incident-response playbooks tailored for AI assets, leveraging global threat intelligence to simulate potential data breaches and algorithmic failures, ensuring the bank’s defenses are常に (always) one step ahead of sophisticated cyber threats.
Requirements
Professional Experience:
4
+ years
of progressive experience in cybersecurity compliance, risk management, or vulnerability assessment, with a
mandatory
and proven track record of working within a regulated banking or financial services institution.
Educational Background & Certifications:
Bachelor’s degree from a recognized institution in Computer Science, Cybersecurity, Computer Engineering, or a strictly relevant technical field. Possessing elite industry certifications such as
CISSP, CISM, CRISC, or CISA
is highly preferred.
Regulatory & AI Domain Expertise:
Comprehensive understanding of the
Central Bank of Egypt (CBE)
cybersecurity frameworks and regulations, as well as the
Egyptian Data Protection Law
, paired with foundational knowledge of data science workflows, big data architecture, and emerging AI security frameworks (e.g., OWASP Top 10 for LLMs).
Technical Compliance & Threat Modeling Skills:
Demonstrated expertise in deploying automated vulnerability scanning tools and leading predictive threat modeling exercises specifically tailored to mitigate risks like data poisoning, adversarial attacks, and unauthorized data exposure within complex data pipelines.
Benefits
Attractive, market-leading salary package
Clear career advancement path with professional development opportunities
Location: Egypt; India; Pakistan; Serbia; Croatia; Poland
About Us:
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.
About the Client:
Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
About the Role
We are seeking a seasoned
Senior Azure Administrator
with a powerful dual background in
both Cloud and On-Premises infrastructure
to join our elite Data & AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach.
In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.
Key Responsibilities
Infrastructure Integration:
Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.
Cloud Infrastructure Management for Data & AI:
Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including
Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning
environments.
On-Prem & Cloud Security Hardening:
Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with
Microsoft Entra ID
. Manage secrets across environments and implement network security boundaries that satisfy
Central Bank of Egypt (CBE)
regulations.
Automation & Infrastructure as Code (IaC):
Standardize deployment processes across both cloud and local infrastructure using
Terraform or Azure Bicep
, integrating them into CI/CD pipelines via
Azure DevOps
to support unified DataOps workflows.
Hybrid Disaster Recovery & Monitoring:
Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.
Requirements
On-Premises Infrastructure (STRICT MUST):
Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable.
You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.
Professional Experience:
5
+ years
of total experience in IT infrastructure/system administration, with at least
3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration
within a complex, hybrid architecture.
Banking & Financial Sector Experience:
Mandatory
prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.
Technical Mastery of Data Ecosystems:
Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments (
AKS/Docker
) and enterprise data pipelines is highly advantageous.
Education & Elite Certifications:
* Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.
Microsoft Certified: Azure Administrator Associate (AZ-104)
is required.
Preferred:
Certifications reflecting hybrid/security expertise, such as
Azure Stack Hub/Arc
familiarity or
Azure Security Engineer (AZ-500)
.
Soft Skills:
Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.
Benefits
Attractive, market-leading salary package
Clear career advancement path with professional development opportunities
Location: Jakarta, Indonesia
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
About the Role
We are looking for an experienced and proactive
CRM Manager
to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth.
As our
CRM Manager
, you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success.
Key Responsibilities
Build and scale the company's CRM function from scratch, including strategy, processes, and technology.
Own the implementation, configuration, and ongoing optimization of the CRM platform.
Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management.
Design and automate customer journeys, lead nurturing programs, and communication workflows.
Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives.
Maintain high standards of CRM data quality, governance, and reporting.
Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness.
Identify opportunities to improve customer experience through CRM insights and automation.
Train internal members on CRM best practices and encourage adoption across the organization.
Requirements
5–7 years of hands-on CRM experience.
Proven experience in a B2B and/or professional services environment.
Demonstrated success building or significantly scaling a CRM function from 0 to 1.
Strong understanding of CRM strategy, customer lifecycle management, automation, and data management.
Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
Analytical mindset with experience using CRM data to drive business decisions.
Excellent project management and cross-functional collaboration skills.
Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently.
Excellent communication skills in English.
Based in Jakarta or close.
What We're Looking For
The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth.
Benefits
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
BPJS Manpower.
Private Health Insurance.
20 vacation days per year + local public holidays.
Location: Kyiv, Ukraine
Technical Coordinator / Solution Engineer
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.
We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.
Responsibilities
Install, configure, and support local server-side software components.
Support local environment setup and configuration of server and viewer-related components.
Manage and support secure data preparation, upload, and processing workflows.
Develop and maintain basic orchestration and automation scripts.
Monitor technical environments and proactively troubleshoot issues.
Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
Maintain setup documentation, troubleshooting records, and operational procedures.
Communicate effectively with remote product and vendor technical teams in English.
Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
Work predominantly on-site at the customer location in Kyiv, depending on project needs.
Act as the main technical representative on-site while coordinating with remote support teams.
Requirements
Requirements
Required Qualifications
Strong experience working with Windows and/or Linux server environments.
Proven experience installing, configuring, and supporting server-side or enterprise software solutions.
Hands-on scripting experience with Bash, PowerShell, or Python.
Experience creating and maintaining workflow automation and orchestration scripts.
Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments.
Understanding of secure environments, access control, credential management, and sensitive data handling.
Ability to read technical documentation and follow setup and design instructions.
Experience collaborating with remote technical teams and participating in English-language meetings.
Strong analytical and troubleshooting skills.
Ability to work independently with minimal supervision.
Nice to Have
DevOps or Infrastructure Engineering background.
Experience with on-premises or hybrid infrastructure environments.
Experience working with data processing workflows.
Familiarity with visualization platforms, viewer/server environments, or similar technical systems.
Basic knowledge of encryption and decryption workflows.
Experience working with APIs and integrations.
GIS, spatial data, or 3D visualization experience.
Customer-facing technical support, consulting, or implementation experience.
Specific Requirements
Must be based in Kyiv or willing to work primarily from Kyiv.
Availability for regular on-site presence at the customer location.
Comfortable working within a sensitive and secure customer environment.
Openness to customer-side background or security screening if required.
Ability to act as the primary hands-on technical specialist on-site.
Strong sense of ownership, responsibility, and communication skills.
Ability to properly identify, prioritize, and escalate issues when necessary.
What You Should Know
This is not a pure software development role.
This is not a project management role.
The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support.
Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team.
Benefits
· Paid Time Off — 36 paid days per year
· Work From Home (fully remote format)
· Training & Development opportunities
· Partial medical compensation
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоUkraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Turkey; Kazakhstan; Brazil; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоleadUkraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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ОфисBaku; Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones; Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences; Xsolla operates across multiple time zones
ОфисjuniorBaku; Xsolla operates across multiple time zones
УдалённоSingapore
3 000 – 4 000 $
Удалённо
New York
География найма не уточнена
seniorHong Kong; Dubai, United Arab Emirates; Singapore