The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Collibra Public Sector LLC is seeking a proven General Manager to create and execute the overall business strategy to achieve long-term profitable growth that outpaces competitors and peers.
Задачи:
— Recruit and lead a high-performing team integrating sales, consulting services, support, legal, operations, marketing, product management, and product delivery.
— Set the direction for the subsidiary to comply with government-required mandates such as CMMC.
— Identify untapped market areas and build plans to capture those opportunities.
— Operate as a true GM leading sales, services, and support aligning parent-company dependencies into a single, accountable operating rhythm.
— Optimize post-sales execution by driving consistent deployments, adoption, and renewal readiness across Public Sector accounts.
— Manage overall expense to revenue targets.
— Invest company resources wisely in new opportunities.
— Collaborate closely with the parent company to drive the Public Sector product roadmap and align support from shared services teams.
— Maintain positive evaluations from relevant government agencies such as DCSA.
Требования:
— Experience managing a complete public sector subsidiary within a larger organization.
— Experience in extended positions with increasing levels of responsibilities within enterprise software companies.
— Successful execution of business transformations and realignments.
— Bachelor's degree required; MBA preferred.
— Demonstrated ability to manage directly and delegate effectively across all areas of responsibility.
— Ability to create a culture of trust and accountability.
— Political astuteness when dealing with diverse stakeholders and conflicting demands.
— Bold risk-taking based on deep understanding of complex data.
Условия:
— Full-time remote position based on East Coast USA.
— Benefits program with flexibility to support diverse needs and life events.
— Competitive compensation, health coverage, and time off.
— Equal opportunity employer committed to diversity, equity, and inclusion.
— Accommodation available for applicants with needs upon request.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. What You Bring to the Team:
Role Focus: Build and deploy production-grade AI/ML and Generative AI systems, with a focus on LLMs, RAG, personalization, MLOps, and cloud infrastructure. - Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
Location: Japan
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is hiring a senior
Account Executive
to drive customer acquisition and growth across Japan. This is a strategic hunter role, focused on expanding adoption of our AI and cloud platform with new and existing customers in the region.
You will own complex, high-value sales cycles end to end—building executive relationships, uncovering new opportunities, working closely with partners, and closing deals that drive long-term customer value. Success in this role requires strong consultative selling skills, the ability to translate complex business needs into tailored solutions, and comfort operating in a fast-moving, innovative environment.
This role blends strategic thinking with hands-on execution and will play a key role in helping customers unlock the full potential of Nebius’ AI and cloud offerings.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Tokyo Area.
Your responsibilities will include:
Own and grow your territory: Build and execute a strategic territory plan, delivering against revenue and growth targets.
Negotiation & closing: Lead complex, multi-stakeholder negotiations with C-suite and senior decision-makers, closing deals that support long-term partnerships.
Solution selling: Demonstrate the value of Nebius’ AI and cloud platform through consultative discovery, tailored presentations, and product demonstrations.
Client engagement: Develop trusted relationships with key stakeholders across the enterprise, aligning solutions to customer-specific challenges and outcomes.
Team orchestration: Partner closely with Sales Engineers, Industry Specialists, Partners, and Customer Success to deliver differentiated value propositions.
Forecasting & execution: maintain strong forecast accuracy and delivering against ACV and activity targets.
Market presence: Represent Nebius at regional and industry events, webinars, and customer forums.
Subject matter expertise: Stay current on industry trends, emerging technologies, and the competitive landscape to position our solutions effectively.
We expect you to have:
10+ years of B2B sales experience, ideally in AI, cloud, data infrastructure, or related technologies.
A proven track record of exceeding sales targets, generating pipeline, and maintaining forecast accuracy.
Experience selling cloud platforms (AWS, Azure, Google Cloud), AI solutions, or complex enterprise technologies.
Strong commercial acumen, including value-based selling, executive storytelling, negotiation, and multi-year deal structuring.
A genuine interest in working in a high-growth, startup environment, with a desire to directly impact company growth.
Willingness and ability to travel within the region as needed.
It will be
an added bonus
if you have:
Prior experience in a high-growth or early-stage startup environment.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Seoul
Workplace: Hybrid
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index). And that’s just the start: We’ve just launched our programmatic in-app platform in order to disrupt the status quo of mobile ad monetization. Again.
Home to an advanced tech stack https://adjoe.io/company/adtech-stack/, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the AppLike Group https://applike-group.com/ ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with.
Be the next tech-driven, ambitious talent to join our growing teams!
Meet Your Team: Partnerships (Demand & Supply)
Big ambitions lead to big impact—and big revenue numbers. The Partnerships team is an indispensable unit driving adjoe to connect every single app user on the globe with top-tier advertisers and publishers.
In this dual-impact role, you will sit at the intersection of both supply and demand. You won't just focus on seamlessly integrating our ad solutions into publishers’ apps to maximize their yield; you will also empower mobile gaming advertisers to scale their user acquisition (UA) campaigns efficiently. Today, our formats reach hundreds of millions of monthly active users through our extensive network of partner apps. Join this highly charged team and reshape the way the mobile ad ecosystem operates!
WHAT YOU WILL DO:
- Establish strong relations with potential mobile gaming/app advertisers (Demand) and app publishers (Supply) in Korea and bring them to use adjoe’s solution.
- Perform market research to determine new opportunities as well as plans to capitalize on them effectively.
- Be responsible for overall pipeline management including lead generation, reach-outs, and closing.
- Work closely with internal stakeholders on onboarding and growing your clients.
- Prepare customized sales presentations for your partners.
- Gather and communicate your partner’s needs and industry trends internally.
- Be part of an international English-speaking team and a very international company.
WHO YOU ARE:
- You have at least 5 years of experience in the adtech or the mobile advertising space with a proven track record
- You understand the standard KPIs used in adtech (CPI, eCPM, CPC, ARPDAU, etc.)
- You are a fluent Korean speaker and proficient in English
- You possess outstanding communication skills (verbal and written)
- You have a revenue-driven attitude and are hungry to make a real impact on sales in Korea
- You like to work in a fast-paced environment
- You take strong ownership of your work while bringing a proactive, one-team mindset
- You have experience using a CRM & Google Suite (especially, with Sheets and Slides)
We welcome applications from people who will contribute to the diversity of our company.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
#
LI-HYBRID
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
Workplace: OnSite
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines; Metro Manila
Workplace: Remote
ROLE OVERVIEW
The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.
KEY RESPONSIBILITIES
1. CUSTOMER ENGAGEMENT (WALK-IN CLIENTS)
- Proactively approach and engage walk-in customers within partner dealer stores
- Guide customers through the Salmon Moto Loan application process
- Clearly explain product features, loan terms, perks, and benefits
- Handle customer inquiries and address concerns to support decision-making
2. SALES CONVERSION & APPLICATION PROCESSING
- Assist customers in completing loan applications via the Salmon Agent App
- Ensure accurate encoding of customer information during application
- Collect and verify required IDs and supporting documents
- Ensure completeness and readiness of documents prior to submission
3. RELEASE EXECUTION (DURING UNIT RELEASE)
- Prepare all required documents for customer signing
- Ensure correctness and consistency of customer details across all documents
- Verify that the motorcycle unit is in good condition prior to release
- Set up required marketing materials (e.g., backdrop, branding) during release activities
- Ensure proper documentation and turnover process is completed
4. INVENTORY MONITORING & REPORTING
- Monitor motorcycle inventory within assigned partner dealer stores
- Track inventory movements including sales, deliveries, and transfers
- Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
- Flag discrepancies or issues in inventory to the appropriate stakeholders
5. PARTNER COORDINATION
- Build and maintain strong working relationships with Branch Managers and dealer staff
- Coordinate closely with store personnel to ensure smooth customer handling and loan processing
- Support alignment between dealer operations and Salmon processes
6. COMPLIANCE & DOCUMENTATION CONTROL
- Ensure all collected documents meet compliance and KYC requirements
- Maintain accuracy and consistency of customer information across all submitted documents
- Safeguard and properly endorse all documents to the back-office team
- Escalate discrepancies, incomplete documents, or potential fraud cases
Location: Mandaluyong
Workplace: OnSite
Position Summary
The role involves collecting and delivering company documents, assisting in document filing, notarization, and archiving, as well as supporting daily office operational needs including procurement of office supplies and other administrative errands.
This position requires a highly organized, dependable, and proactive individual who is willing to do fieldwork and handle time-sensitive tasks efficiently.
Key Responsibilities
Liaison & Fieldwork Duties
Collect, deliver, and process company documents within Greater Metro Manila.
Coordinate with government agencies, business partners, notary offices, banks, dealers, and service providers as needed.
Handle document submissions, pickups, and follow-ups.
Ensure timely and secure handling of confidential documents.
Administrative Support
Assist the Administrative Officer in daily administrative tasks.
Organize, file, and maintain physical and digital company records.
Assist in document notarization and ensure completeness of required paperwork.
Support document archiving and records management processes.
Prepare and maintain logs for incoming and outgoing documents.
Office Support & Procurement
Purchase office supplies and other company needs as requested.
Monitor inventory of office supplies and report replenishment requirements.
Assist in maintaining cleanliness and organization of office files and storage areas.
Support operational and administrative activities as assigned.
General Responsibilities
Perform messenger-related and administrative errands.
Maintain professionalism when dealing with external partners and agencies.
Ensure compliance with company policies and procedures.
Perform other duties assigned by management.
Location: Philippines
Workplace: Hybrid
About the job
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Responsibilities
- Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
- Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
- Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
- Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
- Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
- Provide sales data, dashboards and reports to retailers to show the value add to their business.
- Hire, train, manage and mentor a team of sales/distribution staff.
- Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
- Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
- Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.
Requirements
- A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment
- At least one (1) to two (2) years of managerial experience
- Experience in fintech, POS/BNPL, or retail industries is an advantage
- Demonstrated ability to work effectively in a fast-paced, multitasking environment
- Proficiency in English at B2 level or higher
- Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Philippines
San Francisco
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридheadPhilippines; Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu