Location: Lisbon, Portugal
About the Role
iCapital is looking to hire a SOC Manager to join its Global Information Security team, based in Lisbon, Portugal. This role manages the day-to-day operations of the Security Operations Center (SOC) and leads the team of analysts who monitor, triage, and respond to security alerts. The SOC Manager provides situational awareness through detecting, containing, and resolving cyber security threats using a comprehensive set of technologies including IDS, IPS, DLP, SIEM, SOAR, AWS, SaaS Security, and firewall technologies.
This is a people-management role focused on keeping the SOC running smoothly – coverage, runbooks, triage, and escalation – while developing the analyst team. The SOC Manager works closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked through to closure, and partners with Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to strengthen the firm’s overall cyber resiliency. Based in Lisbon, the role helps provide security operations coverage across global time zones. This role reports to the Security Operations Leader.
Responsibilities
Manage the day-to-day operations of the Security Operations Center, ensuring monitoring, alerting, triage, and incident response run effectively across the operating day.
Lead, mentor, and develop a team of SOC analysts – including scheduling, shift and on-call coverage, performance management, hiring, and onboarding.
Establish and maintain runbooks, playbooks, incident-handling procedures, and daily, weekly, and monthly security checklists.
Operate, tune, and manage the SIEM and SOAR platforms; maintain alerts and dashboards that surface key security events and provide security assurance.
Triage and escalate incidents quickly and effectively, setting priorities for the SOC team and coordinating response with other teams across the firm.
Partner closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked to closure, and to keep the team aligned to case-driven priorities.
Work alongside Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to improve the firm’s security posture.
Measure and report on the state of the firm’s cyber security defenses, including operational metrics and regular reporting to leadership.
Serve as an escalation point for high-severity incidents, including outside standard business hours as needed.
Drive the evaluation, selection, and configuration of key security tools to enhance Cyber Security Operations.
Qualifications
5-8 years of experience in security operations, including 1-3 years leading or managing a SOC or security operations team.
Demonstrated people-management experience – leading, mentoring, scheduling, and developing analysts.
Hands-on experience with the setup and management of a SIEM, preferably Splunk.
Experience with SOAR and a strong understanding of the incident-response lifecycle and frameworks such as NIST and MITRE ATT&CK.
Knowledge of Linux, Windows, and macOS operating systems.
Experience with cloud infrastructure, AWS preferred.
Strong coordination and stakeholder-management skills, with the ability to liaise across teams and report to leadership.
Professional fluency in English to support a global team.
Attentive, organized, and detail-oriented, with solid problem-solving and analytical skills.
Excellent written and verbal communication skills..
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Lisbon, Portugal; Based in Lisbon, the role helps provide security operations coverage across global time zones
Location: Europe
Workplace: remote
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.
We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.
Now we're looking for a driven Middle FP&A Analyst — someone who owns financial reporting end-to-end and turns numbers into insight the business can act on.
The role
You’ll own financial reporting and business-facing analytics across our largest brand scope (Belkins); working alongside our finance team in a peer/support relationship, not a managerial one.
You’ll report directly to Olha Boyko, and your analysis will feed straight into decisions made at the C-level.
What you’ll be doing
Preparing monthly management reporting packages (P&L, CF) with variance analysis and business insights
Taking full ownership of the budgeting and rolling forecasting cycles, ensuring accuracy, timelines, and cross-functional alignment
Improving and automating reporting processes, including data consolidation and dashboard development
Developing and maintaining financial models for new and existing business directions, supporting leadership decision-making
Staying closely connected to the business day to day — tracking Delivery and Sales KPIs that move revenue, flagging risks before they surface, and staying on top of invoice deadlines and month-end close
What you bring
3+ years
of experience in financial analysis, preferably in IT, SaaS, or marketing-driven businesses
Solid grounding in accounting principles (US GAAP), with hands-on experience across P&L, balance sheet, and cash flow
Advanced financial modeling, budgeting, and forecasting skills
Advanced Google Sheets skills (complex formulas, QUERY, pivot tables, data structuring)
Business-oriented mindset — you interpret numbers into insight, not just report them
Upper-Intermediate English
or higher and Fluent Ukrainian
Bonus points:
SQL experience & AI tools
What’s special about working at Belkins
Direct visibility into C-level decision-making — your analysis isn’t filed away, it’s acted on
A real path to seniority: growth here means more business impact and scope — no people-management track required to get there.
A dynamic, modern environment that keeps evolving its tools and processes (AI included) and leans on knowledge-sharing
A motivated team that’s building the finance function as the company scales
You’re our kind of person if you
You take ownership without waiting for a ticket to tell you what’s next — you flag risks before anyone asks
You’re structured and detail-oriented, but flexible when priorities shift fast
You look at a spreadsheet and think what does this mean for the business, not just is this accurate
You partner easily across teams — Delivery, Sales, Accounting — without needing a rigid handoff process
What to expect in our process
Screening call with the recruiter
(30–45 min) — background, motivation, English level, comp expectations.
Test task (up to 1h)
— a practical case on modeling, budgeting, and data structuring
Interview with the Hiring Manager
(Olha) — competency deep-dive on financial modeling, business-oriented thinking, and ownership
Final interview — Heads & Culture
— leadership alignment and the bigger picture
If this all sounds like the right challenge, go ahead and apply.
If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking an experienced, results-oriented Manager to lead the Outbound Sales team within the Alternative Investment Distribution group. This individual will oversee a team of Outbound Sales Analysts whose mission is to introduce financial advisors to the iCapital platform, drive registrations, build advisor profiles, and nurture advisors to their first trade. This role is ideal for a proven inside sales leader who combines a deep understanding of alternative investments and the wealth management distribution landscape and able to coach, motivate, and scale a high-volume outbound Sales team.
Responsibilities
Manage a team of Outbound Sales Analysts executing 75+ calls per day per analyst targeting financial advisors not currently active on the iCapital platform.
Set daily, weekly, and monthly performance targets; monitor and report on KPIs including call volume, registrations, advisor profiles completed, CRM compliance, and first-trade conversions.
Conduct regular 1:1s, call coaching sessions, and team huddles to drive continuous skill development and performance improvement.
Identify top performers and create development paths; address performance gaps proactively with structured improvement plans.
Foster a high-energy, accountability-driven team culture aligned with iCapital's values.
Own the team's outbound prospecting strategy, including prioritization of prospect lists segmented by AUM, firm type, channel, and alternative investment affinity.
Develop and refine call scripts, objection-handling frameworks, and advisor profiling playbooks used by the analyst team.
Partner with Marketing and Sales Enablement to ensure the team has compelling, current content and platform messaging for each advisor’s segment.
Coordinate with Senior Relationship Managers to ensure seamless handoff of high-potential advisors flagged for escalation.
Ensure 100% same-day CRM logging across the team; audit data quality and enforce standards for advisor profiles, call notes, and pipeline stages.
Leverage CRM reporting (Salesforce) and outbound sequencing tools (Outreach) to identify pipeline trends, conversion bottlenecks, and territory opportunities.
Deliver weekly pipeline and performance reports to Sales leadership.
Partner with Product Specialists to schedule and coordinate advisor education touchpoints, webinars, fund spotlights, and platform demos that accelerate readiness to trade.
Collaborate with Recruiting and Human Resources on analyst hiring, onboarding, and ramp planning as the team scales.
Provide field intelligence to the broader Distribution and Product teams based on advisor feedback and objection patterns.
Qualifications
Bachelor's degree in finance, business, economics, or a related field
10+ years of inside sales or financial services experience, with at least 1–2 years in a team lead, supervisory, or management capacity
Demonstrated ability to manage and develop high-volume outbound sales teams in a structured, metric-driven environment
FINRA Series 7 and Series 63 licenses are required
FINRA Series 24 license required or must obtain within 30 days of hire
Strong proficiency with Salesforce CRM and outbound sequencing tools (Outreach or equivalent)
Excellent communication and coaching skills; ability to motivate a team and influence without authority
Data-driven approach to performance management and pipeline analysis
Familiar with alternative investments and the wealth management distribution ecosystem
Experience supporting or selling into RIAs or independent broker-dealers
Track record of improving team conversion metrics and reducing ramp time for new hires
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
The base salary range for this role is CAD 130,000 to CAD 170,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork |
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role:
We're hiring a Business Development Representative to join our Sydney office and help accelerate pipeline generation across our Commercial and Enterprise business segments. This is a full-time position based out of our Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two-three days in the office each week to connect and build as a team.
As a BDR you’ll partner closely with Sales Directors to identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
In this role, you can expect to:
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline target
You are a good fit if you:
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
Fluent in English. Bonus points if you're bilingual
You'll have an edge if:
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
Compensation & Benefits:
Salary:
We offer competitive compensation packages commensurate with experience, including salary, equity, and performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
Equity StakeBenefits - dbt Labs + Fivetran offers:
20 PTO days annually
Excellent healthcare
Paid Parental Leave
What to expect in the interview process (all video interviews unless accommodations are needed):
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Interview with Peer
Final Interview - SDR Challenge
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Yerevan
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐THE PRODUCT LEAD ROLE ⭐
The Product Lead for Armenia will drive Alan's product strategy and execution in supporting the transformation of healthcare in Armenia. This role involves leading dedicated product teams (designers, engineers) while coordinating with global product areas and a local operations team to deliver on Alan's contractual obligations and member experience goals.
📈KEY OUTCOMES📈
1. Develop and execute a product strategy that serves both the government's public health objectives and the members' experience, supporting our targets in terms of coverage rollout, member satisfaction, and operational reliability under the concession's contractual commitments.
2. Lead product crews to deliver product enhancements and new features, demonstrating effective leadership and prioritization across parallel workstreams with shared dependencies.
3. Collaborate with global product areas to ensure the Armenian system benefits from global innovations, adapting them as necessary to fit the B2G model and local healthcare context.
4. Partner with the local operations team, government relations, customer care, and the national health IT platform to align product development with operational readiness and regulatory expectations.
5. Implement data-driven decision-making processes, utilizing analytics to inform product strategy and measure the impact of product changes on member access, operational efficiency, and government trust.
6. Foster a culture of innovation and continuous improvement within the product team, encouraging experimentation and learning from both successes and failures.
⭐IS IT WHAT YOU ARE LOOKING FOR?⭐
️
YOU MAY BE A GREAT FIT AT ALAN IF YOU HAVE:
- At least 10 years of experience in a product-related role (Product Manager, Founder, Business strategy) with a track record of delivering complex systems at scale.
- A history of working on software products that delight users in a fast-paced environment from ideation to release.
- Proven experience in product management, ideally involving B2G, public sector, or regulated environments where the end user and the paying entity are different stakeholders.
- Strong analytical and strategic thinking skills, with the ability to translate complex data into actionable product strategies under high uncertainty and political sensitivity.
- Excellent leadership and communication skills, capable of leading cross-functional teams and collaborating with stakeholders ranging from engineers to government officials.
- Fluent in English. Proficiency in Armenian is a strong plus.
- Experience in healthcare, insurance, or government services is a plus, but not required.
- (As a plus) Ability to work with distributed teams and coordinate efforts across different geographical locations.
We are looking for someone who wants to build something meaningful from the ground up, with a high level of ownership and a lot of room to shape the role.
We hire people, not roles. If this opportunity speaks to you, we would love to hear from you.
Location: New York; New Jersey
Workplace: hybrid
About the Role:
The hiring problem you'd be solving
We build AI systems that enterprises run their business on. Production systems inside banks, insurers, and health systems, where our engineers embed with the client, learn the work, and own the outcome. We call them Forward Deployed Engineers and Forward Deployed Executives. These people hold design conversations with a Chief Data Officer on Tuesday and ship to production next Monday.
We are hiring a Recruiter to help us scale our FDE/FDX, Product, and GTM teams. Beyond filling roles, you will help build the community around Provectus. You'd own our US talent community strategy.
Five open reqs at a time, none of them generic. We would rather you run five properly than twenty badly.
Location:
Hybrid, New York: 2-3 days onsite
Type:
Full-time (W2) or contract
What You'll Do:
Full-cycle hiring across the US
for Forward Deployed Engineers (software, AI/ML, architects, leads), Forward Deployed Executives, Product Owners, and Business Development Managers. Intake to offer.
Direct sourcing
as the primary channel. LinkedIn, GitHub, community channels, referrals. Passive candidates doing the most consequential AI work, not the ones already looking. You'll build and keep the talent maps for these profiles in financial services, insurance, healthcare, and life sciences.
Partnership with the hiring managers.
You'll run calibration with them and bring market data when a scorecard doesn't match what exists.
Architect and execute Provectus's talent community strategy in the US.
Meetups, workshops, hackathons, university programs, and the AI/ML communities our candidates actually spend time in, so the engineers we want know who we are before we reach out. You don't need to have run events before. You need to want to help with that, and there's a budget and support from marketing when you do.
The US hiring picture.
Talent market intelligence, compensation benchmarking, and how we position Provectus against the companies competing for the same engineers.
What you'll bring:
2+ years of full-cycle recruiting, ideally somewhere technical, fast-moving, or consulting-shaped
Proven track record hiring senior technical profiles — AI/ML engineers, software engineers, architects, or consulting leaders
Direct sourcing as a real skill. You can build a market map from scratch and write outreach a senior engineer actually answers.
You already use AI in your own workflow. Come ready to show us what and how. This is one place where being early in your career is often an advantage.
Excellent communication and stakeholder management skills
Highly organized and comfortable with ambiguity in a distributed, global team
Based in the New York / New Jersey area and able to be onsite [2-3] days a week
Nice to have:
experience at a consultancy or embedded delivery model, GTM or sales hiring, prior event or community building.
Where this goes:
This is a growing US function. The person who does this well takes on more of the community mandate, more senior searches, and a path toward owning the US talent function. We'll talk about that trajectory.
What We Offer:
Direct impact on Provectus's growth in the US market with direct visibility to leadership.
Access to the Provectus Learning Hub, Claude Code certification support, and access to Anthropic's frontier models as part of our Strategic Partnership
Collaborative culture that rewards ownership, curiosity, and continuous learning
B2B contract model or Full-time W2 model.
Base $120-150k. Final offer reflects experience, skills, and market data.
Health, vision, and dental insurance; 401(k) matching; unlimited vacation; 401(K) matching plan (in case W2).
About Provectus:
Provectus
is an AWS Premier Partner and an Anthropic Strategic Partner working at the front edge of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable outcomes through bespoke applications, managed services, and advisory work. We focus on Financial Services & Insurance and Healthcare & Life Sciences, with offices across North America, LATAM, and EMEA.
Hiring process:
30-minute intro call with Head of Talent Acquisition
60-minute deep dive into your experience and a conversation about one of our live reqs and how you'd approach that market
30-minute call with a Head of People Operations
On-site meeting with the CEO
Location: AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role / impact
Xero is building the shared platform services that will sit underneath some of our most important product and technology bets. As the Head of Product for AI Shared Services, you will lead the strategy and execution of platform areas such as Eventing, Communications, and Search among others, shaping the next generation of products and standards that teams across Xero rely on.
This is a chance to turn fragmented tools and experiments into coherent, reusable capabilities, so Xeros spend less time rebuilding foundations and more time delivering value to Xero’s customers. It is a high impact, high visibility role, with plenty of scope to learn, shape, and grow.
The team / how they connect
This team looks after the platform foundations that power AI capabilities across Xero, working closely with Product, Engineering, Security, Infrastructure, Data and Operations. The team partners closely with product areas across the business.
The team is currently working on / Initially, you will focus on
- Setting the strategy for the AI Shared Services domain, alongside a roadmap for the quarters ahead
- Establishing the key metrics and dashboards that will help the business track progress and success
- Building relationships with stakeholders across the business
- Growing adoption of shared AI capabilities across multiple product and engineering teams over time
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we are looking for
- You bring strong product leadership across platform products, infrastructure, developer experience or enterprise services
- Managing a portfolio of interdependent products
- Technical fluency across distributed systems, eventing, communication and data platforms and cloud environments comes naturally to you
- Strong commercial judgement helps you build the case for investment in shared capabilities
- Leading through ambiguity, competing priorities and dependency complexity is something you handle with a level head
- You have a track record of growing people and teams, and helping them see how their work connects to the bigger picture
This role calls for someone ready to go bold on a space that is moving fast, breaking down ambiguity into tangible goals, and going further and together with teams across the business to build something that lasts.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dubai, United Arab Emirates
Kaizen is looking for an experienced Director of Unit Management to lead our secondary market strategy, drive property transaction volume, optimize unit portfolio performance, and deliver sustainable revenue and asset value growth. This role goes beyond traditional sales management the Director will shape and execute the secondary market commercial strategy, end-to-end unit lifecycle management, strengthen stakeholder relationships, and align operations with Kaizen’s long-term business objectives. You will lead a high-performing team, nurture
B2C client relationships
, and collaborate cross-functionally to deliver seamless property transactions, superior unit performance, and exceptional client experiences.
Key Responsibilities
Unit Portfolio Performance
Develop and execute secondary market strategies for resales, off-plan resales, leasing, and unit disposition — driving transaction volume, market share, and revenue
Own end-to-end unit portfolio management: inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close
Maximize asset value, minimize holding periods, and optimize yield through data-driven pricing, targeted promotion, and timely disposition
Monitor UAE/GCC market trends, supply-demand dynamics, regulatory updates, and competitor activity to inform pricing and positioning
Track portfolio KPIs: sales velocity, days on market, price realization, lease renewal rates, vacancy, and revenue per unit
B2C Growth & Platform Services
Own full P&L, revenue targets, client satisfaction, and profitability for the B2C homeowner division
Design and execute acquisition, engagement, and monetization strategies anticipating key lifecycle moments (ready to sell, revalue, lease, renovate) to deliver timely, trusted solutions
Build, scale, and optimize a partner-led service marketplace; onboard, manage, and assure quality across provider networks
Leverage existing developer, property manager, and owner relationships to accelerate growth ahead of competitors
Define commercial models, pricing, and service standards; oversee end-to-end client experience and recommend strategic adjustments (expand, refine, or pivot) based on performance
Client, Stakeholder & Relationship Management
Build and maintain trusted relationships with
individual homeowners, buyers, tenants, investors, developers, brokers, and institutional partners
Drive client retention, repeat business, and referrals through proactive engagement, transparent communication, and personalized guidance
Lead commercial negotiations, valuations, listing agreements, tenders, and complex transactions — tailoring solutions to individual client needs
Represent Kaizen as a market expert; uphold service excellence and trust across all client interactions
Operational Excellence & Process Leadership
Establish clear KPIs, accountability frameworks, and reporting standards across transactions, listings, portfolio performance, and client satisfaction
Continuously refine end-to-end journeys — from inquiry → consultation → valuation → transaction → post-closing support & services
Leverage CRM, analytics, valuation tools, and digital solutions to boost productivity, market intelligence, and client engagement
People Leadership & Culture
Lead, mentor, and develop a high-performing team across secondary market sales, unit management, and B2C services
Set clear objectives, coach for results, and nurture expertise in
transaction excellence, B2C relationship-building, and service delivery
Foster a collaborative, client-first, high-performance culture; role-model Kaizen’s values and leadership standards
Requirements
Bachelor’s degree in Business, Finance, Real Estate, or related field; MBA or advanced degree preferred
Significant leadership experience in
secondary market sales, property transactions, portfolio management, B2C growth, or marketplace/platform businesses
Deep proven knowledge of the
UAE/GCC real estate market
, regulations, valuation practices, and transaction workflows
Strong B2C track record
: successfully advising individual owners, buyers, and tenants; building trust, explaining complex processes clearly, and delivering high satisfaction
Proven ability to
grow revenue, optimize portfolios, and scale service lines
with measurable results
Experience building
partner ecosystems, marketplace models, or platform-led services
Established network across developers, investors, property owners, brokers, and key stakeholders in the UAE/GCC
Strong commercial acumen: P&L ownership, pricing strategy, forecasting, negotiation, and stakeholder management
Fluent English; Arabic is a strong advantage
Strategic thinker who translates vision into actionable plans and measurable results
Location: Mexico; Costa Rica; Brazil; Jamaica; Pakistan
Job Type:
Full-time
Location:
Remote (working hours within PST/EST)
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are looking for a high-performing Senior SDR to join a well-established industry leader with over 15 years of proven success. This role is perfect for a strategic communicator who understands the nuances of the US Tax and Accounting landscape. You will be responsible for introducing cutting-edge Data and AI-powered tools to professional services firms, helping them modernize their workflows. If you are a coachable, determined professional looking for a structured environment with a clear path to leadership, this is the place to build your career.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to key decision-makers within the US market.
Generate and qualify a minimum of 10 new outbound opportunities per month.
Execute a sophisticated sales methodology within a mature, process-driven environment.
Maintain rigorous pipeline management and activity tracking using Salesforce.
Collaborate with Account Executives to ensure a seamless transition of qualified leads.
Actively participate in coaching sessions to refine your pitch and industry knowledge.
Requirements
Must be able to work US Time Zones (EST/CST/PST).
Advanced English fluency with an American accent.
Proven experience selling into the US market.
Proficiency with Salesforce CRM.
Prior experience in the Tax or Accounting industry.
Deep understanding of industry-specific pain points for CPAs and tax professionals.
Experience selling SaaS, specifically Data or AI-powered solution
Benefits
💰 Competitive base salary
🚀 Defined career path toward Team Lead and Management roles
🛠️ Access to mature processes and proven sales methodologies
🌎 Remote flexibility within required time zones
УдалённоseniorMexico; Costa Rica; Brazil; Jamaica; Pakistan; Remote (working hours within PST/EST); Must be able to work US Time Zones (EST/CST/PST); 🌎 Remote flexibility within required time zones
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
The KH Finance & Revenue Cycle Management (RCM) Specialist will be responsible for overseeing the financial management, healthcare revenue cycle, insurance claims, billing validation, reconciliation, budgeting, and financial reporting activities for KAUST Health.
The role will work closely with KAUST Health leadership, Finance teams, healthcare operators, insurance companies, and other stakeholders to ensure accurate and timely processing of invoices, quotations, insurance claims, and payments.
The position will play a key role in reducing claim rejections and denials, improving collections, identifying financial discrepancies, maintaining budgetary control, and ensuring transparency and compliance across healthcare financial and revenue cycle activities.
Key Responsibilities
Review and validate healthcare invoices, quotations, and financial transactions for accuracy and compliance.
Manage and monitor healthcare Revenue Cycle Management (RCM) and insurance claim processes.
Validate insurance claims and ensure accurate and timely submission to insurance companies.
Monitor claim rejections, denials, resubmissions, and collections and implement corrective actions.
Lead claims, payment, and account reconciliations with healthcare operators and insurers.
Prepare and monitor annual budgets, forecasts, and expenditure controls for KAUST Health.
Prepare monthly financial, variance, revenue, and RCM performance reports for management.
Track key financial and RCM KPIs and identify risks, discrepancies, and revenue optimization opportunities.
Coordinate with KAUST Finance, Health leadership, healthcare operators, and insurers to resolve financial and claims issues.
Support audits, compliance, financial controls, and process improvements to enhance revenue cycle efficiency.
Requirements
Education
Bachelor’s degree in Finance, Accounting, Business Administration, Healthcare Management, or a related field.
Bachelor’s degree in
Finance or Accounting is preferred
.
Master’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
Professional certifications such as
CPA, CMA, ACCA, or equivalent
are an advantage.
Experience
Minimum 6 years of relevant professional experience.
At least
3 years of experience in a Lead, Senior Specialist, Supervisor, or equivalent role
.
Proven experience in
healthcare finance, healthcare revenue cycle management, medical billing, insurance claims, or healthcare financial operations
.
Strong experience in
insurance claim validation, submission, reconciliation, rejection/denial management, and collections
.
Proven experience in
financial analysis, budgeting, forecasting, and management reporting
.
Hands-on experience managing and monitoring
healthcare budgets and expenditures
.
Experience working with
healthcare operators/providers and insurance companies
.
Experience identifying and resolving
billing discrepancies, claim discrepancies, rejected claims, and payment variances
.
Experience preparing financial and RCM reports for
senior management
.
Location: Dammam, Saudi Arabia
Job Purpose
Responsible for managing and controlling project
schedule, cost, progress, performance, and reporting
to ensure successful delivery of Oil & Gas projects within the approved time and budget.
Key Responsibilities
Lead and manage the Project Controls team covering
Planning, Scheduling, Cost Control, Progress Measurement, and Reporting
.
Develop and maintain the integrated project schedule using
Primavera P6
.
Establish and monitor project
schedule and cost baselines
.
Monitor actual progress, productivity, costs, commitments, and forecast against the approved plan.
Prepare
weekly/monthly progress reports, dashboards, forecasts, EAC/ETC, and variance analysis
.
Monitor critical path, schedule risks, delays, trends, and recovery plans.
Manage
change control, trends, and schedule/cost impacts
.
Review contractor/subcontractor schedules, progress, and cost reports.
Coordinate with Engineering, Procurement, Construction, Commissioning, Commercial, and Project Management teams.
Provide management with accurate performance analysis and recommendations for corrective actions.
Ensure compliance with project procedures, contractual requirements, and applicable Oil & Gas standards.
Mandatory Qualifications & Experience
Bachelor’s degree in
Engineering, Project Management, Construction Management, or related discipline
.
5+ years of relevant experience
in Project Controls, preferably within Oil & Gas/EPC projects.
Strong experience in
Primavera P6, Cost Control, Progress Measurement, EVM, Forecasting, and Reporting
.
Proven experience managing multidisciplinary Project Controls teams.
Experience with
EPC contractors, subcontractors, and major Oil & Gas projects
.
Strong knowledge of
WBS/CBS, KPI reporting, change management, delay analysis, EAC/ETC, and cash-flow forecasting
.
Excellent leadership, analytical, communication, and stakeholder-management skills.
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The Model Performance organization at Baseten is looking to hire our first Technical Program Manager. This is a zero-to-one role in a team that is responsible for building the core algorithms and methods that power Baseten’s high performance inference stack. You won't inherit an existing program framework, you'll build one from the ground up: the planning structure, execution processes, metrics and the cross-functional alignment that a fast-growing organization needs. Your contributions will directly impact how fast our performance R&D gets productized. If you can drive turning a set of ambitious but loosely defined initiatives into a predictable, well-governed program, this role is for you.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Model Performance team:
- How to build a day-0 API for Kimi K3 https://www.baseten.co/blog/how-to-build-a-day-zero-api-for-kimi-k3/
- How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/
- Inference engineering for DeepSeek V4 Pro 0813 https://www.baseten.co/blog/inference-engineering-for-deepseek-v4-pro-0813/
RESPONSIBILITIES
- Own execution across Model Performance's active project portfolio, freeing the team's technical leads to focus on technical direction rather than tracking.
- Design and stand up the planning structures, operating cadences, and status reporting mechanisms that best fits the team’s DNA.
- Coordinate model release and optimization programs end to end, including day-zero launches, sequencing the work across performance engineering, infra, and release stakeholders.
- Drive cross-team alignment as scope expands from Model Performance Core into Model APIs and the inference production stack (BIS).
- Surface risks and dependencies early, and keep leadership informed with clear, honest status.
- Partner with engineering leads to design team structures and ownership boundaries as the org scales.
REQUIREMENTS
- Deep technical program management experience - you're already running programs of this scope at an organization of similar or greater complexity.
- Experience program-managing model performance or inference optimization work - you understand how engines like vLLM, TensorRT-LLM, SGLang, or NVIDIA Dynamo fit into a production serving stack and can engage credibly with the engineers building on them.
- Demonstrated comfort with ambiguity and zero-to-one program building, not just executing an existing framework.
- Proven ability to influence without authority across engineers, managers, and leadership who don't report to you.
- Excellent written and verbal communication, with the ability to make deeply technical programs legible to any audience.
- High agency decision making that demonstrates ownership, accountability and a strong desire to get things done.
NICE TO HAVE
- Experience coordinating model release programs, including day-zero launches (ideally for large-scale models).
- Prior hands-on software engineering background.
- Deep learning performance optimization background, in training or inference, with inference preferred.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced Revenue Systems Engineering Director to join our Finance Systems team at Anthropic. You will own the technical architecture, implementation, and optimization of our Order-to-Cash (OTC) systems as we scale globally. You'll serve as the technical lead for our revenue systems within the ERP ecosystem, driving automation of revenue recognition processes and integrating our billing, sales, and financial systems.
Responsibilities
Revenue Platform Architecture & Development
Own the revenue systems architecture and development supporting multi-entity operations and global subsidiaries
Design and implement scalable data pipelines using DBT/SQL frameworks to transform high-volume financial transactions with low-latency response times for real-time integrations
Build and maintain automated revenue recognition workflows ensuring ASC 606 compliance for complex subscription and consumption-based billing models
Data Engineering & Pipeline Orchestration
Modify, enhance, and optimize data transformation models using DBT/SQL to support standardized data flows across accounting, billing engineering, and product teams
Establish comprehensive testing frameworks for data transformations, formally documenting successful behavior to support System Integration Testing (SIT) and audit requirements
Systems Integration & Technical Leadership
Collaborate with Revenue Accounting, Data Infrastructure, and BizTech teams to design enterprise-grade integration patterns supporting significant transaction volume growth
Implement automated reconciliation engines achieving rapid variance detection and substantially reducing manual revenue team effort
Provide technical expertise during month-end close processes, ensuring system reliability and performance during peak transaction volumes
Innovation & Continuous Improvement
Pioneer AI integration for revenue operations, building intelligent agents for discrepancy investigation, automated testing, and self-service analytics
Evaluate and implement emerging technologies to modernize integration architecture
Establish best practices with CI/CD pipelines, automated testing, and deployment workflows maintaining high reliability standards
Mentor team members on technical best practices, code reviews, and documentation standards
Minimum qualifications
Possess strong technical proficiency in Python, SQL, DBT, and modern data engineering tools (workflow orchestration, infrastructure as code, cloud data warehouses)
Have extensive experience with enterprise billing platforms and revenue recognition requirements (ASC 606)
Demonstrate expert-level understanding of ERP systems with hands-on configuration and integration experience, including proficiency with API development (REST, SOAP/XML, webhooks) and understanding of ERP extension patterns and custom object development
Experience with additional programming languages (Java, JavaScript/TypeScript, Go) for building integrations, APIs, and custom ERP extensions
Track record of leading technical workstreams during ERP transformations or major system migrations
Are skilled at designing scalable integration architectures, including both real-time APIs and batch processing patterns for high-volume financial transactions
Have proven ability to translate complex business requirements into robust technical solutions while maintaining alignment with accounting principles and audit standards
Understanding of consumption-based pricing models, usage metering platforms, and marketplace billing
Thrive in a fast-paced, high-growth environment where you'll balance innovation with operational stability
Have excellent communication skills to bridge technical and business stakeholders, including Finance, Accounting, Revenue Operations, and Engineering teams
Preferred qualifications
Have 12+ years of experience in revenue systems engineering, with deep hands-on expertise in Order-to-Cash (OTC) implementations
Experience implementing revenue platforms at scale for SaaS or subscription-based businesses processing high transaction volumes
Background in financial systems implementations supporting multi-entity, multi-currency operations with complex revenue recognition scenarios
Hands-on experience with CRM/CPQ platforms and integration patterns connecting sales systems to billing and ERP systems
Specific experience with: Salesforce CPQ/Revenue Cloud, Zuora, Stripe Billing,, Workday Financials
Familiarity with Workday Prism and Oracle Accounting Hub solutions for managing third-party transaction data
Technical expertise with iPaaS platforms (MuleSoft, Workato, Boomi) and advanced API patterns (GraphQL, event-driven architectures)
Experience leveraging agentic development workflows
Experience with AI/LLM integration for financial operations, including document processing, data extraction, and intelligent automation
Familiarity with Agile/Scrum methodologies and experience working in matrix organizations coordinating across multiple teams
Knowledge of SOX compliance requirements, financial controls, and audit readiness for revenue systems
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related technical field
Hands-on experience with modern data stack tools: Airflow, Terraform, BigQuery/Snowflake/Databricks
Build and maintain Airflow DAGs orchestrating complex financial workflows, including Python scripts for DBT execution, authenticated API calls, and data quality validation
Familiarity with financial reporting and business intelligence tools (Hex, Looker, Tableau, Power BI) for revenue analytics and executive dashboards
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; New York City
ABOUT THE ROLE
The AI Acceleration team’s mission is to make Perplexity the best place to build and ship software with AI agents. We build the infrastructure that engineers and agents rely on, and develop new ways for agents to write, test, review, and ship code. Our work helps teams move from an idea to production faster, without compromising quality or reliability.
We own the end-to-end development experience at Perplexity, from the environment where code is written to the systems that ship it to production. That includes local and cloud coding environments, build and test infrastructure, code review, and release management. We’re also building autonomous software development systems, where agents take on increasingly complex engineering work with explicit evaluation, verification, and safety controls. We own both the infrastructure these systems depend on and the workflows that make them useful.
As an AI Acceleration Engineer, you’ll turn emerging agent capabilities into dependable systems used across Perplexity. You’ll work directly with engineers to understand where development slows down, experiment with new approaches, and take promising ideas through to production. This role combines systems engineering, developer experience, and hands-on agent development, with a direct measure of success: helping teams spend less time on delivery overhead and more time building products.
RESPONSIBILITIES
- Identify, prioritize, and deliver the highest-impact opportunities to accelerate how Perplexity builds and ships software with AI.
- Work directly with engineering and business teams to understand their workflows, constraints, and bottlenecks, and build solutions that address how they actually work.
- Build and operate the infrastructure that engineers and agents depend on, including development environments, build and test systems, code review, and release tooling.
- Make our codebases, systems, and internal knowledge easier for agents to navigate, understand, and use through better tooling, interfaces, documentation, and context.
- Take agent-driven workflows from prototype to production, building the evaluations, verification, and controls needed to delegate increasingly complex engineering work safely.
- Improve delivery speed and software quality together. Measure the impact of your work on development time, review effort, and production reliability, and use those results to guide what comes next.
- Evaluate emerging models, tools, and approaches through hands-on experimentation. Turn the evidence into clear technical decisions, and drive adoption of the technologies that prove useful.
- Use AI extensively in your own engineering work, share what works, and help colleagues adopt effective practices. Partner with engineering leadership and recruiting to strengthen how we hire and develop engineers who work effectively with AI.
QUALIFICATIONS
- 5+ years of software engineering experience, ideally with substantial work in infrastructure, platform engineering, or developer productivity in technically complex environments.
- Daily, hands-on use of AI models and coding tools, with practical judgment about where they perform well, where they fail, and how to verify their output.
- Strong proficiency in one of the languages – Python, Go or Rust, along with the willingness to learn other languages as the work requires.
- Broad familiarity with the systems used by AI product and applied research teams, including cloud infrastructure, distributed systems, data pipelines, and ML tooling. You don’t need deep expertise in every layer, but you should understand how they fit together.
- An ability to understand how engineers and researchers across disciplines work, paired with curiosity about the needs of business and operations teams. You build tools around users’ actual workflows and constraints.
- A drive to make codebases, systems, and processes easier to understand, operate, and change. You look for ways to replace brittle workflows and implicit knowledge with clear interfaces and reliable automation.
- Sound technical judgment about when to experiment, when to commit, and when to ship a pragmatic solution. You can balance immediate delivery with investments that make future work faster and more reliable.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Vice President of Hardware Quality to lead the vision, strategy, and execution of quality across our global hardware ecosystem. This leader will be responsible for ensuring quality is embedded throughout the product lifecycle — from early product development through manufacturing, supplier management, and field performance. Working closely with Hardware Engineering, Supply Chain, Operations, Membership Services, Finance, and manufacturing partners, you will build scalable systems, drive operational excellence, and create a culture of continuous improvement that enables WHOOP to deliver exceptional products and member experiences at scale.
RESPONSIBILITIES:
- Define and execute a comprehensive quality strategy spanning product quality, manufacturing quality, supplier quality, field quality, and containment across the hardware lifecycle.
- Build, lead, and develop a world-class global quality organization that enables operational excellence and unlocks growth and scale.
- Partner closely with Hardware Engineering and Product Development teams to ensure robust quality planning, validation, and risk mitigation throughout new product introduction and sustaining engineering activities.
- Establish quality metrics, operating mechanisms, and executive reporting frameworks that provide visibility into quality performance, risks, and opportunities across the supply chain.
- Drive closed-loop quality improvement initiatives by connecting field performance, reliability testing, manufacturing data, supplier performance, and product design insights.
- Lead supplier quality programs, including qualification processes, factory audits, corrective and preventive actions, and strategic supplier development efforts across a global manufacturing network.
QUALIFICATIONS:
- 10+ years of leadership experience in hardware quality, manufacturing quality, supplier quality, or related functions supporting consumer electronics, wearable technology, or other complex hardware products.
- Demonstrated success building and scaling high-performing quality organizations in fast-paced, high-growth environments.
- Deep understanding of consumer electronics manufacturing processes, including electro-mechanical assemblies, PCB/SMT manufacturing, batteries, plastics, and critical component qualification.
- Experience working with global manufacturing and supplier partners and managing quality across geographically distributed operations.
- Expertise in quality systems and methodologies, including statistical process control, auditing, corrective and preventive action programs, root cause analysis, FMEA, Design for Manufacturing, Lean manufacturing, and Six Sigma principles.
- Strong executive communication and stakeholder management skills with the ability to influence decisions through data-driven insights and cross-functional partnership.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, or a related technical discipline.
- Willingness and ability to travel up to 25% internationally to support manufacturing partners, suppliers, and quality initiatives.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $200,000-$300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking a Director, Security Engineering & Operations to lead the teams responsible for enterprise security engineering and security operations. Reporting directly to the CISO and serving as a senior member of the Security leadership team, this leader will shape strategy, lead a growing team of managers, engineers, and analysts, and drive measurable security outcomes across a fast-moving technology environment.
This is a leadership role for someone who has successfully scaled security operations in complex, high-growth environments and brings strong security engineering experience. The right leader combines strategic judgment with strong technical depth, staying close enough to the work to set a high bar for engineering quality, guide critical technical decisions, and lead effectively through significant security events.
This leader will play a significant role in shaping the team, operating model, and technical roadmap as WHOOP scales, advancing capabilities across security engineering, detection and response, incident management, security automation, identity, cloud, endpoint, SaaS, data protection, and other enterprise security domains.
As WHOOP expands its use of AI across member-facing products, internal technology, and engineering, and continues to evolve its capabilities in health, this leader will help ensure security scales alongside the company's technology, data, regulatory, and threat landscape.
RESPONSIBILITIES
- Lead Security Engineering and Security Operations, defining strategy, priorities, technical standards, performance expectations, and measurable outcomes across both functions.
- Advance a risk and threat-informed detection and response program that connects priority threat scenarios to the telemetry, detections, investigation capabilities, response procedures, and operational controls required to address them, including identity-centric, data protection, and insider risk scenarios.
- Lead security incident readiness and response, including escalation, incident command for significant events, cross-functional coordination, post-incident review, and accountability for follow-up actions.
- Guide the engineering and operationalization of preventive and detective security controls across identity, endpoint, cloud, SaaS, infrastructure, data, AI-enabled systems, and other high-value enterprise environments, while setting a high bar for technical design, testing, documentation, maintainability, and lifecycle management.
- Lead the security strategy and engineering approach for AI-enabled products and enterprise AI adoption, including access controls, sensitive data handling, model and application security, third-party integrations, tool and agent permissions, monitoring, auditability, and secure use of AI across the company.
- Drive an outcome-oriented approach to security technology and managed services, maximizing the effectiveness of existing capabilities, making disciplined decisions about when to automate, build, buy, or use external partners, and holding security partners accountable to measurable outcomes.
- Drive disciplined execution across the security engineering and operations portfolio through effective prioritization, roadmap and backlog management, capacity planning, metrics, ownership, and operating cadence.
- Lead, coach, and develop managers, engineers, and analysts, setting clear expectations for technical quality, judgment, ownership, execution, and professional growth.
- Strengthen collaboration across Product Security, Security Architecture, Platform, Fraud, Engineering, IT, GRC, Legal, Privacy, and other business functions, creating clear ownership and effective operating relationships across organizational boundaries.
- Partner with the CISO on organizational design, workforce planning, hiring, and development of the capabilities required as the Security organization evolves, while providing clear, data-driven communication on security posture, operational performance, significant risks, and strategic priorities.
QUALIFICATIONS
- 10+ years of experience in information security, with deep experience in Security Operations and meaningful experience across Security Engineering in complex technology environments.
- 5+ years of people leadership experience, including multiple years managing managers and senior technical individual contributors. This is not a first-time people leadership role. Demonstrated strength in hiring, coaching, performance management, organizational design, and raising the bar for team quality and execution.
- Deep technical expertise in detection engineering, SIEM and telemetry strategy, incident response, and modern security operations, including experience leading significant security incidents.
- Proven ability to drive disciplined execution across priorities, roadmaps, backlogs, metrics, and ownership, while maximizing existing capabilities before introducing additional technology.
- Experience managing MDR, MSSP, or similar security partners and holding them accountable to measurable operational outcomes.
- Experience securing AI-enabled products, enterprise AI adoption, or AI development environments, including risks related to sensitive data, models, agents, third-party services, access, and monitoring.
- Strong judgment and relationship-building skills, with a track record of working effectively across technical, product, risk, legal, and senior leadership teams.
- Experience in health technology or another sensitive-data environment is a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
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