Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior DevOps!
Requirements
We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies:
Linux:
Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization.
Cloud platforms:
Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC)
Networking:
Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus.
Containerization:
Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns.
IaC:
Proven experience with Ansible, Terraform, and Helm in production environments.
Hardware Performance:
Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management).
Monitoring:
Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise.
Scripting:
Proven track record writing production scripts in Bash and Python. Golang is a significant plus.
CI/CD:
Strong grasp of core CI/CD tools and experience with secret management using Vault.
Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery).
Databases:
Solid working knowledge of SQL and/or NoSQL databases under operational conditions.
On-Call & Incident Response:
High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands.
Extra Credit / Big Pluses
Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking.
Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments.
Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting.
Background in building and operating Big Data and Data Analytics platforms.
Understanding of business processes in the FinTech / Banking / Crypto / HFT sector.
Proven track record as an SRE with formal SLO / error budget frameworks.
DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk).
Blockchain / crypto-native background is a bonus.
Responsibilities
Hybrid Infrastructure (Baremetal and Clouds):
Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability.
Low-Latency Systems Operations:
Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric.
OS & Hardware Tuning:
Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it.
Infrastructure as Code (IaC):
Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement.
CI/CD:
Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks.
Monitoring & Observability:
Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates.
High Availability & DRP:
Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency.
Cross-Team Collaboration:
Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Remote - USA
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.
Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today.
As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats.
Who you’ll work with
You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.
In this role, you’ll:
- Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system.
- Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.
- Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure.
- Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable.
- Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.
- Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.
- Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize.
- Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.
- Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.
We’re looking for candidates who have:
- Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it.
- On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.
- A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.
- Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus.
- Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.
- Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.
- AI-forward instincts — you build automation to scale your work and others’, not just use it.
- Comfort working with data; blockchain forensics experience strongly preferred.
- 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.
You might also have:
- Russian language ability.
- Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process.
- A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance.
- Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Paris; Berlin
Workplace: Remote
À propos de nous
Chez Upvest, notre mission est de rendre l’investissement aussi simple que dépenser de l’argent. Upvest permet aux entreprises de proposer une large gamme de produits d’investissement et la meilleure expérience en matière d’investissement sur les marchés de capitaux et d’épargne retraite. Notre Investment API s’intègre facilement, pour que les fintechs et les institutions financières puissent se concentrer pleinement sur leur cœur de métier.
Nous travaillons avec les principales fintechs et institutions financières européennes, comme DKB, Revolut, N26 et Raisin. Fondée en 2017 par Martin Kassing, Upvest réunit aujourd’hui plus de 270 professionnels de plus de 70 nationalités. Upvest a levé 280 M€ auprès d’investisseurs de premier plan, dont BlackRock, Tencent, Sapphire Ventures, Bessemer Venture Partners, Earlybird, Notion Capital et Motive. Notre dernier tour de table de 105 M€, en mars 2026 et mené par Sapphire et Tencent, accélère notre croissance et nous permet d’offrir une expérience d’investissement haut de gamme.
Le poste
En 2027, Upvest lance le Plan d’Épargne en Actions (PEA) sur le marché français avec plusieurs fintechs de premier plan. Au sein de l’équipe Settlements & Transfers, vous intervenez sur l’ensemble de la chaîne post-marché des transferts de comptes-titres et de PEA : du traitement des instructions au dénouement chez Euroclear France, en passant par les relations avec les teneurs de compte, les dépositaires et les émetteurs.
Ce stage vous offre une exposition directe au post-marché français et européen dans une phase de lancement, avec de réelles responsabilités dès les premières semaines.
Vos missions
- Transferts entrants et sortants : Prendre en charge les transferts de comptes-titres (CTO) et de PEA avec les banques et courtiers en France et en Europe, de la réception de la demande jusqu’au dénouement des titres et des espèces.
- Relations contreparties et clients : Assurer une communication fluide avec les contreparties (banques, courtiers, dépositaires) et nos clients, et piloter le suivi des demandes et des relances.
- Contrôles et réconciliations : Vérifier les positions titres et espèces, rapprocher les mouvements avec notre dépositaire et analyser les écarts.
- Gestion des suspens et des anomalies : Analyser les instructions non dénouées ou rejetées, en identifier l’origine et coordonner leur résolution avec les contreparties et les équipes internes.
- Fiscalité du PEA : Contrôler et intégrer les bordereaux d’information (BI) afin de garantir la continuité de l’historique fiscal du plan.
- Titres au nominatif : Traiter les opérations sur titres nominatifs (conversions, inscriptions, radiations).
- Reporting et amélioration continue : Suivre activement les SLA et les KPI, rédiger les procédures et identifier des pistes d’automatisation.
Votre profil
- Formation : Master 1 ou 2 en finance, banque, économie ou droit (école de commerce, d’ingénieurs ou université), en année de césure ou jeune diplômé(e) d’un Master, avec possibilité de signer une convention de stage. Pour les M1 : votre établissement doit permettre un stage de 6 mois à temps plein (semestre intégré ou dispense de cours).
- Langues : Français langue maternelle (indispensable) et anglais courant.
- Expérience : Une première expérience en banque, back-office, middle-office ou opérations titres est un réel atout, tout comme une connaissance du PEA, du post-marché ou d’Euroclear France.
- Motivation : Un véritable intérêt pour les marchés de capitaux et les opérations post-marché.
- Esprit d’analyse : Rigueur, sens du détail et goût pour la résolution de problèmes complexes.
- Outils : Bonne maîtrise d’Excel / Google Sheets ; la connaissance de SQL/Python est un plus.
Pourquoi nous rejoindre
- Un travail à fort impact : Nous construisons l’infrastructure qui portera l’avenir de l’investissement en Europe. C’est complexe, ambitieux et porteur de sens. Vous travaillerez avec des technologies modernes et créerez quelque chose de totalement nouveau, sans système hérité et sans limites.
- Moments d’équipe : Participez aux événements d’entreprise comme UpFest, les dîners, les offsites et la fête de fin d’année, pour échanger avec vos collègues et célébrer nos réussites.
- Inclusion : Nous nous engageons pour une culture où chacun a sa place et s’épanouit. Nos groupes de ressources pour les employés favorisent l’inclusion et les liens, comme Upfem Black at Upvest, Up&Out et UpVergent.
Nos valeurs
- Make it easy for others. Nous simplifions le complexe et agissons avec les meilleures intentions.
- Own the outcome. Nous sommes proactifs, rapides et confiants pour faire avancer les choses : le progrès avant la perfection.
- Rise to the challenge. Nous visons haut et repoussons les limites. Nous restons curieux, apprenons et célébrons nos réussites ensemble.
- Tell the story. Nous commençons par le « pourquoi ». Nous sommes transparents et partageons nos connaissances pour inspirer les autres.
Upvest garantit l’égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous. À compétences égales, tous nos postes sont ouverts aux personnes en situation de handicap.
Location: Warsaw, Poland
What is Box?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box needs you:
The Box Objects team builds the authorization platform. When someone views, edits, or shares content, a policy decision is made against roles and attributes — we own the service that makes it, correctly and in milliseconds, at enormous scale.
We're a newly formed team building for other engineers: the APIs, policy models, and primitives product teams across the company rely on to ship access control they can trust.
Who you are:
5+ years of professional software development experience
Be proficient in Java
Interest in security topics (authentication, identity, industry best practices, etc.)
Experience building and operating high-scale, business-critical production services
Assess, communicate and complete project milestones with manager and team members in a time sensitive manner
Must speak English proficiently
Nice to have:
Scala, PHP, Python, JavaScript or other modern software development language
Practical experience working with GCP (Google Cloud Platform) and Kubernetes
What you'll do:
Attend and engage in stand ups and maintain sprint task statuses in issue tracking tool daily
Attend team, project, and manager 1:1 meetings weekly
Collaborate with Product Management to help refine requirements and break down complex projects into meaningful, deliverable units
Work collaboratively with other engineers, team members, across teams, and with partner organizations
Respond to technical and behavioral feedback from manager and peers
Play a role in developing and fostering Box culture
Represent Box Poland internally and externalls
Participate in the production on-call rotation with the team members
Methodology
Agile management - Scrum
Issue tracking tool -Jira
Knowledge repository - GitHubEnterprise
Code reviews - GitHubEntreprise
Version control system - GIT
BENEFITS
Check out the
overview of Life at Box
which include general perks and benefits.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-hybrid #LI-OB1 #LI-EMEA
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.
УдалённоseniorRemote work (EU working hours, outside the Russian Federation and the Republic of Belarus)
Location: Brazil
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are seeking an experienced
HR Generalist
to lead all human resources and office administration functions for our São Paulo office, with regional support across Latin America. Reporting to the Regional HR Lead, this role serves as the primary HR partner in Brazil — managing HR operations, employee relations, labor compliance, employee engagement, and local office administration. This role combines hands-on HR administration with strategic employee engagement and expertise in Brazilian labor law, with the flexibility to navigate HR matters across LATAM markets.
Key Responsibilities
1. HR Operations & Compliance
Manage the full employee lifecycle for Brazil and LATAM employees.
Administer payroll inputs, attendance, leave management, and benefits enrollment in coordination with vendors and finance, ensuring compliance with all applicable engagement models.
Ensure full compliance with Brazilian labor law (CLT), INSS, FGTS, IRRF, and mandatory reporting obligations.
Maintain compliance with occupational health and safety legislation, including coordination of PGR, PCMSO, SIPAT, and CIPA requirements.
Monitor labor law developments across key LATAM markets and advise on compliance implications.
Support internal and external HR audits; maintain and update HR policies to reflect regulatory requirements and changes.
Maintain accurate HRIS records and ensure data integrity across all supported markets.
Coordinate statutory and supplementary benefits administration, including vale-refeição, vale-transporte, plano de saúde, and other applicable programs.
Support visa and work permit processes for foreign employees as required.
As the company expands into new markets, extend HR and administrative support to additional regions or countries as business needs evolve.
2. Employee Relations
Serve as the primary point of contact for employee inquiries and workplace concerns across Brazil and LATAM.
Manage grievances, disciplinary proceedings, and performance improvement plans with fairness and confidentiality.
Advise and coach managers on performance management, team dynamics, and engagement matters.
Conduct exit interviews, analyze attrition trends, and present retention recommendations to leadership.
Collaborate with local legal counsel on complex matters involving CLT obligations and labor court exposure.
Foster a positive, inclusive workplace culture that supports employee well-being and reflects organizational values.
Plan and execute local events, team-building initiatives, and cultural celebrations in alignment with global guidelines.
3. Office & IT Administration
Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team.
Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace.
Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities.
Facilitate office access control, visitor management, and front-desk operations as needed.
4. Talent Market Intelligence
Monitor hiring trends, compensation benchmarks, and employer branding strategies among crypto/Web3 and fintech companies in Brazil and LATAM to inform talent strategy.
Contribute to recruitment and employer branding initiatives as required.
Qualifications
1. Required
Minimum 5 years of progressive HR experience in a generalist or HR management capacity.
Comprehensive knowledge of Brazilian labor law.
Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations.
Fluency in Portuguese and English, both written and spoken, is a must.
Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment.
Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction.
2. Preferred
Experience in the technology, fintech, or crypto/Web3 sector.
Professional proficiency in Spanish for LATAM regional coverage and experience supporting HR operations across multiple LATAM countries.
Prior involvement in HR audits, employer branding, or talent acquisition.
Experience working in fast-growing, globally distributed teams where adaptability is essential.
Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace, Lark).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Senior Casino Account Manager on Malta!
About the job:
In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.
Key Responsibilities:
Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact.
Build and maintain long-term relationships with key stakeholders across client organizations.
Develop account strategies to drive revenue growth, player engagement, and market expansion.
Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products).
Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results.
Coordinate the successful launch of new games, promotional campaigns, and product features.
Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations.
Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction.
Monitor market trends, competitor activity, and regulatory developments to identify new opportunities.
Represent the company at industry conferences, client meetings, and networking events when required.
Mentor junior account managers and contribute to best practices within the Casino Commercial team.
Requirements:
Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry.
Strong understanding of online casino products, game content, player behavior, and operator business models.
Proven track record of managing high-value B2B accounts and delivering commercial growth.
Excellent relationship-building, negotiation, and stakeholder management skills.
Strong commercial acumen with the ability to interpret data and translate insights into business opportunities.
Experience working with commercial reporting tools.
Strong communication and presentation skills.
Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required.
Preferred Experience working for a platform provider, aggregator.
Knowledge of regulated iGaming markets and compliance requirements.
Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI.
Additional European language skills are advantageous.
Key Competencies
:
Strategic relationship management
Commercial negotiation
Revenue growth and account development
Customer success
Analytical thinking
Problem solving Influencing and stakeholder management
Presentation and communication
Planning and organization
Collaboration and teamwork
Adaptability and resilience
Success in this role will be measured by:
Revenue growth across managed accounts.
Client retention and satisfaction.
Successful delivery of game launches and commercial initiatives.
Growth in wallet share and cross-selling opportunities.
Achievement of commercial KPIs and revenue targets.
Strong internal collaboration and operational excellence.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Istanbul, Turkey
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are seeking a versatile and people-oriented HR Generalist to serve as the primary HR partner for our Istanbul office. Reporting to the regional HR lead, you will manage end-to-end HR operations, drive employee relations, support HR audits and compliance activities, and ensure a seamless, positive employee experience for our growing local team. This role combines hands-on HR administration with strategic employee engagement and local regulatory expertise.
Key Responsibilities
1. HR Operations & Administration
Manage the full employee lifecycle including onboarding, contract management, probation tracking, transfers, and offboarding processes.
Maintain accurate employee records and HR systems (HRIS), ensuring data integrity and timely updates.
Administer payroll inputs, attendance records, leave management, and benefits enrollment in coordination with the payroll vendor and finance team.
Prepare and manage employment contracts, addendums, reference letters, and other HR documentation in compliance with Turkish labor law.
Support visa and work permit applications for foreign employees as needed.
2. Employee Relations
Serve as the first point of contact for employee queries and workplace concerns, providing guidance in line with company policy and local legislation.
Handle employee grievances, disciplinary procedures, and performance improvement plans with fairness and confidentiality.
Conduct exit interviews, analyze turnover trends, and recommend
retention
strategies to management.
Mediate workplace conflicts and foster a positive, inclusive, and respectful work environment.
Advise managers on people-related matters including performance management, team dynamics, and engagement initiatives.
3. HR Compliance & Audits
Ensure full compliance with Turkish labor law (4857 sayılı İş Kanunu), social security regulations (SGK), and occupational health & safety legislation (6331 sayılı İSG Kanunu).
Support internal and external HR audits by preparing documentation, responding to audit queries, and implementing corrective actions.
Maintain and update HR policies and procedures to reflect changes in local regulations and company standards.
Monitor and ensure compliance with mandatory reporting obligations to local authorities (İŞKUR, SGK, etc.).
Conduct periodic reviews of HR processes to identify risks and drive continuous improvement.
4. Health, Safety & Workplace Compliance
Ensure the Turkey office is fully compliant with local health & safety laws (İş Sağlığı ve Güvenliği / 6331 sayılı İSG Kanunu).
Coordinate regular workplace risk assessments and safety audits with external H&S consultants.
Develop, implement, and maintain H&S policies and procedures; organize safety training and emergency drills.
Manage incident reporting, investigation, and corrective actions; maintain required H&S documentation and records.
Serve as an active member of the first-aid and emergency response team.
5. Employee Experience & Engagement
Plan and execute local onsite and virtual company events, team-building activities, and holiday celebrations in alignment with global guidelines.
Coordinate employee welfare and benefit arrangements such as overtime meals, local transport, birthday gifts, and bereavement support.
Act as a culture ambassador by shaping the local workplace environment and maintaining vibrant recreation areas.
6. Office &
IT
Administration
Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team.
Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace.
Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities.
Facilitate office access control, visitor management, and front-desk operations as needed.
7. Others
Support HR projects and initiatives as directed by the regional HR lead.
Contribute to employer branding, recruitment support, and talent acquisition activities for the Turkey office as needed.
Research and monitor the competitive landscape of crypto/
Web3
companies operating in Turkey including their local hiring trends, compensation benchmarks, employer branding strategies, and office presence, to inform Bybit's talent and HR strategy in the region.
Requirements
Minimum 5 years of progressive HR experience in a generalist or HR management capacity.
Comprehensive knowledge of Turkey labor law.
Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations.
Fluency in Turkish and English, both written and spoken, is a must.
Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment.
Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction.
Preferred
Experience in the technology, fintech, or crypto/Web3 sector.
Prior involvement in HR audits, employer branding, or talent acquisition.
Experience working in fast-growing, globally distributed teams where adaptability is essential.
Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace,
Lark
).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Paris; Berlin
Workplace: Remote
About Us:
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
In 2027, Upvest is launching the PEA (Plan d'Épargne en Actions) on the French market with several leading fintechs. Within the Settlements & Transfers team, you will work across the full post-trade chain of securities account and PEA transfers: from instruction processing to settlement at Euroclear France, including relations with account keepers, custodians and issuers.
This internship offers direct exposure to French and European post-trade operations during a product launch, with real responsibilities from your first weeks.
What you’ll do:
- Incoming and outgoing transfers: Handle securities account (CTO) and PEA transfers with banks and brokers in France and across Europe, from receipt of the request to settlement of securities and cash.
- Counterparty and client relations: Ensure smooth communication with counterparties (banks, brokers, custodians) and our clients, and drive the follow-up of requests and reminders.
- Controls and reconciliation: Check securities and cash positions, reconcile movements with our custodian and analyse breaks.
- Fails and exception management: Investigate unsettled or rejected instructions, identify the root cause and coordinate resolution with counterparties and internal teams.
- PEA tax continuity: Review and record PEA tax statements (bordereaux d'information) to ensure the plan's tax history is fully preserved.
- Registered shares: Process operations on French registered shares (conversions, de/registrations).
- Reporting and continuous improvement: actively monitor SLAs and KPIs, write operating procedures and identify automation opportunities.
What you bring:
- Education: Master's degree (M1 or M2) in Finance, Banking, Economics or Law from a business school, engineering school or university; gap-year students and recent Master's graduates able to sign an internship agreement are welcome.
- Languages: You have native-level or bilingual proficiency in French (C2) and are comfortable working in English.
- Experience: A first experience in banking, back office, middle office or securities operations is a strong plus, as is knowledge of the PEA, post-trade or Euroclear France.
- Analytical mindset: Rigour, attention to detail and a taste for solving complex problems.
- Tools: You're confident with spreadsheets ; knowledge SQL/Python is a plus.
How we Upvest in you:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Tokyo, Japan
About the Department
At Cloudflare, our Go-To-Market team—comprising Account Executives, Business Development Representatives, Customer Engineers—collaborates seamlessly to empower organizations to modernize their digital infrastructure and build faster, safer Internet experiences.
Our Sales organization plays a pivotal role in delivering impactful, technology-driven solutions to overcome complex business challenges, directly driving the sustainable revenue growth that fuels Cloudflare’s global mission.
About The Role
You will be responsible for driving new business with
fast-growing, cloud-native, VC-backed technology companies across Japan
, working closely with founders and senior technical leaders.
This is an
Outbound, High Touch sales role
requiring strong discipline, resilience, and commercial focus. You will own the full sales cycle - from account selection and prospecting through discovery, solution design, proposal, negotiation, and close.
We are seeking someone who combines strong sales execution with technical credibility, and who is comfortable engaging across Engineering, DevOps, Security, Network, IT, and Infrastructure teams.
Key Responsibilities:
Strategic Territory Planning:
Formulate and execute tailored sales strategies to systematically maximize market penetration in Japan.
Build and manage a portfolio of high-potential
Digital Native - Emerging
accounts focused on Application Security, Performance & Dev Platform
Revenue Generation:
Consistently achieve and exceed quarterly revenue targets by closing high-value, complex solutions.
Value Proposition & Offerings:
Clearly articulate Cloudflare’s unique value, connecting our Cloud/Security platform directly to client business outcomes.
Pipeline & Deal Management:
Build and maintain a healthy, predictable sales pipeline from lead qualification to contract negotiation and closure.
Ecosystem Co-Selling:
Identify, enable, and collaborate with strategic partners to scale sales reach and accelerate solution adoption.
Client Advocacy:
Foster strong, long-term relationships with key customer accounts to drive ongoing retention and customer satisfaction.
Field Travel:
Travel within Japan as required (up to ~60% dependent on business needs).
Key Qualifications & Experience
Proven Sales Record:
10+ years of successful Field / Direct Sales experience in the IT, Cloud, or Cyber Security industry.
Domain Expertise:
Demonstrated success selling Network Infrastructure, SaaS, Enterprise Security, or Cloud Architecture (IaaS/PaaS) directly to enterprise clients.
Lead Ownership:
Proven ability to manage the complete sales lifecycle as a lead account owner and relationship orchestrator.
Language Proficiency:
Fluent in Japanese (Native level) and Working proficiency in English (both written and verbal).
Technical Aptitude:
Core understanding of networking fundamentals, web infrastructure, and internet security. A technical background (Computer Science, Engineering, or MIS) is a strong plus.
Executive Presence:
Outstanding presentation, negotiation, and interpersonal communication skills with a consultative mindset.
Education:
Bachelor’s degree or equivalent practical experience.
Terms & Working Conditions
Term of Employment:
Permanent / Indefinite-term (正社員)
Probationary Period:
6 months
Location:
Tokyo Office (Hybrid Work Model)
Standard Working Hours:
9:00 AM – 6:00 PM (1-hour lunch break included)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is looking for a Senior Software Engineer to join our Operations Foundations team. The team sits within the DoorDash Client and AI Development group and is responsible for the foundation that hundreds of engineers across Wolt, DoorDash, and Deliveroo rely on to build internal operations and engineering tools. Our platform hosts 300+ micro-frontends (MFEs) used to operate every part of the business.
About the Team
Our team is focused on building a scalable, reliable, and high-quality internal tooling platform that supports Wolt, DoorDash, and Deliveroo’s operations and business.
The team plays an important role in improving how engineers and non-engineers alike build, test, and ship software across the organization. Our biggest focus is building a software factory: the platform where AI agents take changes from task to merged PR safely and reliably, without lowering the quality bar. We do this through harness engineering: the context, tooling, verification, and evals that let agents work autonomously, built on our foundations in reusable libraries and micro-frontend architecture.
It’s an exciting time to join because the team has strong ownership and a broad technical impact.
About the Role
We’re looking for a Senior Software Engineer who can take ownership of complex technical initiatives across frontend, backend, infra and agentic development domains. In this role, you’ll build scalable, maintainable solutions that support multiple product teams and business areas.
Success in this role means becoming a trusted technical owner who consistently delivers reliable solutions and helps the team execute more effectively. Six months into the role, we’d expect you to be independently leading technical initiatives and contributing meaningfully to architecture and delivery planning.
This role offers the opportunity to solve challenging engineering problems with visible impact across the business. It’s especially exciting for someone who enjoys combining product engineering with platform thinking, improving developer workflows, and building systems that scale across teams and domains.
What You’ll Be Doing
Owning the Foundation:
The runtime, build, deployment, and developer experience that 300+ MFEs and hundreds of engineers depend on every day.
Evolving Our Micro-Frontend Architecture:
Improve composition, isolation, and shared dependency strategies so feature teams can move fast.
Product and Planning:
Independently drive projects from idea to production: breaking down ambiguous problems into clear technical plans, estimating delivery, identifying risks early, and delivering high-quality solutions in a timely manner.
Supporting Engineering Excellence:
Champion best practices, raise the bar for code quality, and turn lessons learned into platform improvements.
Long-Term Thinking:
Balance short-term feature unblockers with the long-term health, security, and maintainability of the platform.
Software Factory / Harness Engineering:
Build the foundations that let AI agents work autonomously on our platform, including agent instructions, reusable skills, sandboxed environments, tool integrations, guardrails, evals, and the automated checks that make agent-authored changes safe to ship.
AI Fluency:
Work agent-first in your own day-to-day: delegate implementation to agents, and focus your judgment on direction, architecture, and verifying outcomes.
📍 This role can be based in our Berlin tech hub. Read more about our hybrid setup here.
Feel free to check out the Wolt Tech Blog for more insight into our culture and technology.
Must Haves
Proven expertise in building production frontend applications using TypeScript and React.
Solid backend knowledge, comfortable owning and operating Node.js or Go services.
Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Buildkite), deployment processes, and cloud infrastructure for frontend workloads.
Strong knowledge of frontend build tools, bundlers, and module systems, and the ability to evolve them as the platform grows.
Track record of diagnosing and resolving complex performance, reliability, or DX issues in large frontend codebases.
Experience driving technical initiatives across multiple engineering teams and stakeholders.
Strong stakeholder management skills: aligning priorities, managing expectations, and communicating trade-offs clearly with partner teams and leadership.
Strong communication skills and a collaborative, platform-mindset approach to working with feature teams.
Strong documentation skills, including experience writing RFCs or ADRs.
Hands-on experience working agent-first with AI coding tools, and a strong sense of how to verify their output.
Nice to Haves
Experience with micro-frontend architecture.
Frontend platform engineering experience.
Experience building shared component libraries used by many product teams.
Experience or interest in observability and reliability (SRE).
Experience building tooling or workflows for autonomous AI coding agents (e.g., agent instructions, skills, MCP servers, or evaluating agent-generated code).
Why Join Us?
Impact:
Build and shape the platform that thousands of people depend on.
Scale:
Work on real platform problems behind 300+ MFEs with hundreds of monthly contributors.
Collaboration:
Partner with talented engineers, designers, and operators across companies to make their daily work faster and better.
Growth:
Take on deep technical challenges across frontend architecture, building a software factory, DX, and improving engineering efficiency.
Culture:
Be part of a diverse, open-minded team that values creativity, autonomy, and continuous learning.
The PDF refers to links for the hybrid setup and Wolt Tech Blog, so please check that those links carry over when you paste.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
You will own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across EMEA. You will carry retention and expansion targets, forecast your renewals every week alongside our Account Managers and Account Executives, and be measured on reducing churn, growing revenue within your book and identifying accounts with larger potential.
This is a quota-carrying commercial role, not a support position. You will be a proactive point of contact for customers, helping them gain value from TeamViewer, resolve friction through the right internal teams and understand relevant products, features and integrations.
Own assigned renewal opportunities in Salesforce from first outreach through closed renewal, maintaining accurate stages, close dates, next steps and forecast categories.
Run a proactive renewal cycle so every renewal has an owner, a plan and a next step well before the due date.
Grow revenue within your customer book through seat expansion, add-ons, license upgrades and relevant cross-sell or upsell opportunities.
Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives, risks and potential areas for growth.
Deliver straightforward product demonstrations and value conversations for relevant TeamViewer functionality and integrations, with Sales Engineering support available for more complex requirements.
Identify accounts with potential for larger or more complex opportunities, qualify the commercial trigger and create a clear handoff to the Account Manager or Account Executive.
Coordinate with Support and other internal teams when customer issues arise, maintaining ownership of follow-up and escalating stalled issues appropriately.
Operate within the agreed ownership model between the specialist desk and account owners, ensuring clean handoffs and no customer opportunity falls between teams.
Contribute to a high-activity, collaborative team environment with consistent customer engagement, forecasting and CRM discipline.
Requirements
Fluency in
Spanish and English
is mandatory, further languages are a plus
1-3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success or account management; SaaS or technology experience is strongly preferred.
Experienced SDRs ready to progress into account ownership, or early-career account management and renewals professionals, are encouraged to apply.
Comfortable owning retention and expansion targets, forecasting weekly and being measured on commercial outcomes.
Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline; Salesforce experience is preferred.
Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks and growth opportunities.
Clear and confident communicator by phone, video and email, comfortable handling objections and discussing straightforward commercial terms.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
You will own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across EMEA. You will carry retention and expansion targets, forecast your renewals every week alongside our Account Managers and Account Executives, and be measured on reducing churn, growing revenue within your book and identifying accounts with larger potential.
This is a quota-carrying commercial role, not a support position. You will be a proactive point of contact for customers, helping them gain value from TeamViewer, resolve friction through the right internal teams and understand relevant products, features and integrations.
Own assigned renewal opportunities in Salesforce from first outreach through closed renewal, maintaining accurate stages, close dates, next steps and forecast categories.
Run a proactive renewal cycle so every renewal has an owner, a plan and a next step well before the due date.
Grow revenue within your customer book through seat expansion, add-ons, license upgrades and relevant cross-sell or upsell opportunities.
Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives, risks and potential areas for growth.
Deliver straightforward product demonstrations and value conversations for relevant TeamViewer functionality and integrations, with Sales Engineering support available for more complex requirements.
Identify accounts with potential for larger or more complex opportunities, qualify the commercial trigger and create a clear handoff to the Account Manager or Account Executive.
Coordinate with Support and other internal teams when customer issues arise, maintaining ownership of follow-up and escalating stalled issues appropriately.
Operate within the agreed ownership model between the specialist desk and account owners, ensuring clean handoffs and no customer opportunity falls between teams.
Contribute to a high-activity, collaborative team environment with consistent customer engagement, forecasting and CRM discipline.
Requirements
Fluency in
Italian and English
is mandatory, further languages are a plus
1-3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success or account management; SaaS or technology experience is strongly preferred.
Experienced SDRs ready to progress into account ownership, or early-career account management and renewals professionals, are encouraged to apply.
Comfortable owning retention and expansion targets, forecasting weekly and being measured on commercial outcomes.
Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline; Salesforce experience is preferred.
Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks and growth opportunities.
Clear and confident communicator by phone, video and email, comfortable handling objections and discussing straightforward commercial terms.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Jakarta; Kuala Lumpur
Workplace: onsite
Ajax Systems
is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure.
Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide.
Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team.
We are the
Pre-Sales Engineering team at Ajax Systems
, working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve.
What do we do?
Test and implement innovations:
Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams.
Support our partners:
We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand.
Expand our expertise:
We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI.
What is our mindset?
Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies.
We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects.
What makes this role special?
Variety of challenges:
Every day brings something new — from supporting complex integration projects to developing training materials for our partners.
Cutting-edge technology:
We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems.
The passion behind the profession:
There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world.
Our mission
We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them.
Responsibilities
Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees.
Develop and implement solutions aligned with the business objectives defined by clients.
Participate in new product launches.
Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams.
Conduct market research and competitor analysis.
Participate in industry conferences and events.
Travel internationally for business purposes.
Key requirements
Strong verbal and written communication skills.
Experience delivering presentations, webinars, and training sessions.
Ability to quickly learn and understand new technical information.
Strong negotiation skills and the ability to effectively present and justify technical solutions.
Ability to quickly assess client needs and propose optimal solutions.
Adaptability and the ability to respond promptly to changes in processes or client requirements.
Ability to multitask and prioritize effectively.
Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance.
Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams.
Upper-Intermediate (B2) level of English proficiency.
What we offer
Freedom to make decisions and bring your ideas to life.
A dynamic, passionate team and a zero-bullshit culture.
Company-funded external training and professional development opportunities.
English lessons with a native speaker.
Early access to testing new devices before their official release.
Flexible working hours in the office.
Medical insurance.
If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️
The role of an Insurance Expert at Alan is to:
- Design and price insurance offers,
- Monitor the business and the risks,
- Help the rest of the team understand the subtleties of healthcare and insurance.
Being an Insurance Expert at Alan in Belgium means:
- Being part of a talented team working to deliver the best experience to our members.
- Recent missions include:
- Build winning products and pricing strategies to unlock new segments
- Bring insurance expertise to help us sign the largest customers in Belgium
- Enter new segments like public sector to unlock new growth in Belgium
- Enhance our portfolio monitoring as it grows in scale and complexity
- Strengthen our relationship with regulatory bodies and improve our compliance
- Work with engineers to build tools to create tailored insurance offers at scale
- Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries.
⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️
You may be a great fit for the role if:
- You have 5+ years of experience in the insurance sector, with meaningful exposure to health insurance products (hospitalisation, group insurance, disability or dental)
- You are fluent in English and Dutch (French is a plus)
- You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with practical experience in insurance (product, pricing, regulatory or analytics)
- You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs
- You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems
- You are willing to deeply change the insurance and healthcare industry and challenge the status quo
- You communicate in a clear, structured and to-the-point way (written and spoken)
For this role, we are looking to hire within the C1-E level range.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️
Being an Insurance Expert at Alan in Belgium means being part of a small and talented team currently working on delivering the best experience to our members.
The role of an Insurance Expert at Alan is to:
- Design and and price insurance offers,
- Monitor the business and the risks,
- Help the rest of the team understand the subtleties of healthcare and insurance.
Recent missions include:
- Contribute to new product design and pricing strategies.
- Support Sales with insurance expertise to help sign large customers in Belgium.
- Monitor the portfolio and improve the depth and accuracy of reporting.
- Document and structure insurance knowledge to up-level the Belgium team.
- Join the insurance on-call rotation to support internal teams with day-to-day questions.
- Work with Engineering on tools that create tailored insurance offers at scale.
- Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries.
⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️
You may be a great fit for the role if:
- You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with a first experience or strong interest in insurance (product, pricing, regulatory or analytics)
- You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs
- You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems
- You are willing to deeply change the insurance and healthcare industry and challenge the status quo
- You communicate in a clear, structured and to-the-point way in English (written and spoken)
For this role, we are looking to hire within the B1-C0 level range.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
УдалённоseniorRemote - USA; You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time
УдалённоParis; Berlin
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридseniorTas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
leadIstanbul, Turkey; companies operating in Turkey including their local hiring trends, compensation benchmarks, employer branding strategies, and office presence, to inform Bybit's talent and HR strategy in the region