Location: NZ: Auckland Remote; AU: Melbourne: (260 Burwood Rd); NZ: Remote Worker; AU: Sydney (45 Clarence St); NZ: Wellington Remote
Workplace: Hybrid
The role / impact
You will partner with database engineers and product development teams to ensure the resilience, quality, and performance of Xero's core database platform. By combining technical due diligence with modern AI tooling, you will help optimise day-to-day operations across our SQL Server fleet while proactively managing database risks, changes, and releases.
In this role, you will play a central part in modernising our data architecture as we migrate services from SQL Server RDS to Aurora Postgres RDS. You will provide strategic guidance on query performance and database design, supporting product teams with deep technical insights to build sustainable, scalable infrastructure for millions of customers.
The team / how they connect
You will join a supportive and collaborative team of senior database engineers spread across Australia and New Zealand. The team works closely with internal product squads, acting as trusted advisers to solve complex database challenges through open communication and shared problem-solving. Through daily standups and regular technical collaboration, team members learn from one another while supporting continuous delivery across our database platforms.
The team is currently working on / Initially, you will focus on
- Managing and optimising day-to-day operations across our extensive SQL Server and SQL Server RDS database fleet.
- Planning and executing end-to-end database migrations from SQL Server to Aurora Postgres RDS.
- Integrating AI tools into engineering workflows to increase efficiency in query analysis, risk identification, and proactive maintenance.
- Partnering with product development teams to consult on schema design, query tuning, and database observability using AWS tools.
Where and how you can work
This role is open to applicants based in New Zealand or Australia. We offer flexible working arrangements with no formal day-to-day in-office requirement, though you will have access to our local office spaces and will be invited to gather in person for key team events and connection days throughout the year.
Here are some of the things we are looking for
- Deep expertise in SQL Server and SQL Server RDS, with a strong emphasis on query analysis and performance tuning.
- Practical experience or familiarity with Aurora Postgres RDS, alongside a desire to contribute to active database migration projects.
- A pragmatic approach to technical ownership, with the capability to identify risks early and implement sustainable solutions.
- Clear communication skills that enable you to translate database complexities for product teams and collaborate effectively across disciplines.
- Curiosity and openness to leveraging AI tools to streamline routine tasks and enhance engineering productivity.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
ГибридseniorNZ: Auckland Remote; AU: Melbourne: (260 Burwood Rd); NZ: Remote Worker; AU: Sydney (45 Clarence St); NZ: Wellington Remote; This role is open to applicants based in New Zealand or Australia
Location: Remote
Job Title:
Senior Software Engineer
Reports to: Director of Engineering
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country.
We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners.
Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability.
You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations.
What You’ll Work On
You’ll help design and operate the systems that power our financial platform.
Distributed Systems & Platform Engineering
Design and implement scalable distributed systems supporting financial transactions and real-time events
Architect services that handle real-world scale, failure scenarios, and performance constraints
Ensure strong data integrity and consistency across distributed workflows
Build secure infrastructure protecting sensitive financial data
AI-First Engineering
Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows
Contribute to AI-enabled product features and automation across the platform
Help evolve how our team integrates modern developer tools and AI-assisted engineering practices
Reliability & Production Operations
Design systems with observability, monitoring, and failure recovery in mind
Debug complex production issues across distributed services
Improve reliability and performance of mission-critical systems
Participate in on-call rotations to maintain platform stability
Cross-Functional Collaboration
Partner with
product and business teams
to translate customer needs into scalable technical solutions
Lead architectural decisions through hands-on implementation
Mentor engineers and help raise engineering standards across the team
Who Thrives Here
The engineers who succeed at inKind tend to be:
Builder Mindset
You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions.
Systems Thinkers
You understand how complex systems interact and can design resilient architectures.
Forward-Thinking Engineers
You’re excited about modern development practices and exploring how AI can improve the way we build software.
Pragmatic Problem Solvers
You know when to refactor, when to optimize, and when to ship.
Collaborative Teammates
You communicate clearly and work well with engineering, product, and business partners.
Minimum Qualifications
8+ years of experience building and operating production systems
Strong distributed systems design experience
Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.)
Strong database knowledge including indexing, query optimization, and transactional integrity
Experience designing highly available production systems
Familiarity with authentication, authorization, and secure API design
Preferred Qualifications
Experience scaling systems during periods of rapid growth
Background in payments, financial transactions, or regulated systems
Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows
Experience working with or evolving large Rails applications
Experience integrating AI tools into engineering workflows or building AI-powered product features
Why Engineers Like Working Here
Work on real-world financial infrastructure used by restaurants every day
High ownership and autonomy in architectural decisions
Opportunity to help shape an AI-first engineering culture
Collaborative environment working closely with product and business teams
Fast-moving startup environment where your work directly impacts customers
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
$160,000 – $185,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
The Head of Strategic Partnerships & Ecosystem will manage and grow Render's most critical technology partner relationships. This role involves building and executing a comprehensive partnerships strategy — spanning AI ecosystem integrations, hyperscalers and early bets on emerging platforms — that drives meaningful distribution and growth for Render. These partnerships touch nearly every part of Render — Product, Engineering, DevRel, and Business Development — and often involve senior stakeholders at some of the largest and fastest-moving companies in AI, so doing this well means coordinating closely across those internal teams and keeping Render's leadership regularly informed.
The ideal candidate brings real technical depth in AI and developer tooling, paired with a proven background in partner management, strong relationship-building instincts, and the executive presence to engage with partner leadership at the highest levels. You should have a deep understanding of how to build and scale product-centric partnerships — from ecosystem integrations to platform-level bets — in a fast-moving, technical market.
WHAT YOU'LL DO
- Map Render's technology partnership landscape across AI labs, hyperscalers, and emerging developer products, and build the strategy for where Render has the strongest right to win.
- Own outcomes for the partnerships portfolio — set clear milestones, timelines, and success metrics (e.g., ecosystem integration, developer adoption, joint launches, revenue impact) and hold yourself accountable to them.
- Drive day-to-day partnership strategy and execution, taking deals from evaluation through negotiation, launch, and renewal, including commercial terms.
- Partner closely with Product, DevRel, and Product Marketing to secure roadmap and staffing commitments, drive integration execution, and run co-marketing — and work with Finance and Legal to structure and manage commercial agreements.
- Scope and lead our thinking on building out a Render Marketplace — including the value proposition to customers and key partners, product and engineering requirements, and commercial and financial terms.
- Own ongoing relationship management for key partners — acting as their primary point of contact, running business reviews and planning sessions, driving expansion and renewal over time, and serving as their internal advocate at Render.
- Bring operating rigor to the program: track and report on partnership performance, maintain clear documentation, and keep leadership updated on progress and upcoming launches.
- Build out a team of partner managers as we scale.
WHAT WE'RE LOOKING FOR
- 6–10+ years of experience in strategic or technical partnerships, business development, or product-facing roles at technology companies — ideally where partnerships were critical during a period of hypergrowth.
- A highly technical background is strongly preferred — former PM, forward-deployed engineer, or engineering experience, particularly within AI — so you can go deep with partner engineering and product teams on integration architecture, connectors, and protocols.
- Demonstrated success managing and growing complex, high-impact partnerships across AI, cloud, or developer platform ecosystems.
- Strong cross-functional operating skills, with experience working alongside Product, Engineering, DevRel, Legal, and Finance to execute complex initiatives.
- Exceptional analytical skills, with the ability to use data to drive strategic decisions.
- Outstanding communication, negotiation, and relationship-building skills, with the ability to engage at the executive level.
- Strong bias for action — comfortable operating both independently and as part of cross-functional teams, in a fast-moving environment with evolving priorities.
NICE-TO-HAVES
- Hands-on experience with MCP, plugins, connectors, or app/marketplace ecosystems specifically.
- Deep familiarity with the developer tools and infrastructure landscape, and a point of view on how emerging AI-native companies find distribution.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: San Francisco; New York
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a Recruiting Coordinator to help create a seamless, welcoming, and well-organized interview experience for every candidate who engages with our team. You’ll work closely with our recruiters to coordinate both virtual and in-person interviews, support executive involvement when needed, and ensure candidates have everything they need during throughout their interview process. This role is ideal for someone who thrives on operational excellence, loves solving logistics problems on the fly, and brings both warmth and precision to every interaction.
RESPONSIBILITIES
- Work closely with recruiters and hiring managers to coordinate interview loops and debriefs for candidates and the internal team members conducting interviews
- Ensure every candidate has a smooth, well-communicated, and positive experience
- Manage logistics for onsite interviews, including candidate arrival and workspace setup
- Proactively identify and solve day-of issues, including last-minute changes or scheduling conflicts
- Communicate clearly and promptly with candidates and internal teams about interview logistics and updates
REQUIREMENTS
- 1+ year of recruiting or HR experience
- Detail-oriented and operationally strong—you know how to keep things moving
- Clear and professional written and verbal communication skills
- Personable and warm—you're great at making candidates feel welcome and supported
- Ability to think on your feet and respond to last-minute changes
- Previous experience in a recruiting or coordination role is a plus, especially at a fast-paced company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United States
ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a
Senior Statistical Programmer
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
We are seeking a highly skilled
Senior Statistical Programmer
to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Main Job Tasks
The
Senior Statistical Programmer
is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and
demonstrated experience leading statistical programming activities and providing technical guidance to other programmers
. The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors.
Responsibilities
Programing for clinical trials:
Program and validate derived datasets, tables, figures, listings. Process data from the external sources.
Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations.
Oversee programing work/deliverables from CROs.
Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages.
Electronic submissions:
Program and validate CDISC compliant deliveries for the electronic submissions.
Support in the creation of supporting documentation for submissions.
Project Management:
Ensure programming deliverables are on time and of high quality.
Help managing internal contractors and external vendors.
Standards and Guidelines:
Participate in development of departmental working instructions and guidelines.
Help in creation of enhanced functions/macros and utilities.
Qualification & Experience
Bachelor or Master degree in Computer Science, Mathematics, Engineering, Medical or related discipline.
BS with more than 5 or MS with 3 years of experience in statistical programming (SAS, R) in the pharmaceutical industry.
Working knowledge of SAS and its various components.
Knowledge of R programming in clinical trials
Familiarity of the drug development process.
Strong SAS and SAS Macro language skills.
R programming skils in clinical trials
Strong knowledge of industry standards.
Ability to work on data integrations (ISS and ISE).
Strong oral and written communication skills. Ability to communicate details of the analysis to other team members with less technical experience.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior #permanent
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Principal Engineer, Data & Machine Learning
San Mateo, CA
Why PlayStation Data & Intelligence
PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company.
We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people.
This role helps shape how that is built across PlayStation.
The Role
We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence.
This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against.
This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk.
What You’ll Own
You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation:
A single, reusable understanding of the player.
The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case.
Content and game understanding.
Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences.
Creator and partner intelligence.
Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after.
Unified measurement.
Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next.
Activation.
Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act.
Semantic and conversational intelligence.
A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust.
Enterprise decision data.
Decision-grade finance and supply-chain data that accelerates transformation programs across SIE.
Trusted foundations and golden paths.
Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one.
What You’ll Do
Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management.
Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs.
Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable.
Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management.
Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production.
Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper.
Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services.
Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape.
Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning.
Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost.
Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists.
Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry.
What We’re Looking For
15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems.
A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use.
Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale.
Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations.
Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance.
Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering.
Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority.
Outstanding written communication. This role leads through documents.
Experience mentoring Staff, Principal or similarly senior technical professionals.
Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience.
Nice to Have
Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem.
Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale.
Shared data or ML platforms serving multiple products and organizational domains.
Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps.
Experience translating research or emerging technology into production capabilities.
Contributions to the field through open source, patents, publications, standards or conference talks.
Why You’ll Love This Role
Set the technical direction for data and intelligence across PlayStation.
Own the architecture behind experiences reaching more than 100 million people.
Report directly to the VP and sit on the organization’s leadership team.
Build once, reuse everywhere: the mandate is to end duplicated work, not add to it.
Work with strong Principal and Staff engineers, data scientists and product leaders across the company.
Stay hands-on at the most senior IC level.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$304,200
—
$456,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Conduct Case Analysis to determine action plan and ensure compliance. Review and interpret MSA terms and conditions and apply changes in accordance with customer contractual obligation.
Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders.
Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite.
Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes.
Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer.
Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services)
Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes.
Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems
Required Skills & Qualifications:
A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls.
Knowledge of subscription-based billing model in SaaS based environment is a plus.
Advanced Microsoft Office and Power Point skills.
Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals.
Candidates must demonstrate a combination of academic aptitude, problem solving, strategic and critical thinking, and strong written and oral communications skills
Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management.
Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment.
Ability to manage multiple cases and projects at once.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $29.81 ($55,000 - $62,000), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Pennsylvania, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Systems and Software Team Lead
- Location: Espoo, Finland
- Department: Global Manufacturing Organisation
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a Systems and Software Team Lead to own systems and software production and satellite-level testing for ICEYE's SAR satellites, from production integration through to proof that every onboard system performs reliably before a satellite ships.
Your team is responsible for onboard software loading, validation, and checkout during production, and full satellite-level functional and end-to-end system checkout, including RF testing in the anechoic chamber as part of that satellite-level test campaign. You will lead a multidisciplinary team of engineers and technicians across systems and software, and carry the ultimate responsibility for flight readiness on the systems and software side of the build.
This is a hands-on leadership role at the core of production. You'll spend time on the floor with your team, troubleshooting, unblocking issues, and improving processes, while working alongside the Integration and Mechanical team leads to keep the overall satellite build on schedule and to the highest quality standards. ICEYE's production volumes are scaling significantly, and this role is central to building the systems, tooling, and team needed to support that growth.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
LEADING SYSTEMS & SOFTWARE PRODUCTION
- Own systems and software production for ICEYE's SAR satellites, ensuring mission readiness from integration through launch
- Plan, coordinate, and execute satellite build stages across production, from initial integration through flight readiness
- Own end-to-end production flows for onboard software, avionics, and SAR payload system integration
- Be hands-on: lead troubleshooting, unblock issues, keep production momentum
OWNING SATELLITE-LEVEL VERIFICATION
- Drive execution of system-level functional testing, verification, and acceptance for SAR flight units, once integration is complete
- Prove that all onboard systems (avionics, power, software) perform reliably in full configuration
- Own planning, execution, and reporting of system-level functional tests and inspections, including RF testing of the full satellite in the anechoic chamber
- Ensure anechoic chamber test setups are properly scheduled, maintained, and executed as part of the satellite-level test flow
OWNING SOFTWARE IN PRODUCTION
- Own onboard software loading, validation, and checkout during production and verification
- Maintain and improve test automation, scripts, and software-supported verification flows with keeping supporting stakeholders in loop.
- Ensure robustness of SAR mission software, including payload control, data handling, and spacecraft operations
DRIVING QUALITY, TRACEABILITY & COMPLIANCE
- Maintain configuration control, build discipline, and full traceability
- Ensure compliance with aerospace quality standards
- Manage technical risks, anomalies, and non-conformances through root cause analysis and corrective action, identifying and driving resolution of the issues most critical to the production line
BUILDING SCALABLE, REPEATABLE PROCESSES
- Define and continuously improve scalable production workflows, work instructions, test procedures, and checklists together with AIT Engineering and Quality
- Turn unclear inputs into clear, usable verification processes, reducing reliance on tribal knowledge
- Drive throughput and reduce rework while protecting quality, as production volumes scale
LEADING & DEVELOPING THE TEAM
- Lead, coach, and grow a multidisciplinary team across systems and software, including satellite-level test execution
- Mentor and lead the team, fostering operational excellence, accountability, and a high-reliability spaceflight culture
- Train and mentor on systems and software test best practices and fault diagnostics, including anechoic chamber test execution
WORKING ACROSS TEAMS & SCALING
- Act as the primary technical interface between AIT engineers, engineering, production, and mission operations for SAR missions
- Coordinate closely with the Integration and Mechanical team leads to ensure a unified, on-schedule satellite build
- Prepare verification and production processes for higher volumes; define and track KPIs
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Strong leadership experience, with the ability to manage and guide a multidisciplinary team of engineers and technicians, fostering collaboration and growth
- Proven expertise in systems and/or software integration for complex hardware, ideally in satellite, aerospace, or a similarly regulated high-reliability environment
- In-depth knowledge of onboard software, avionics, and payload systems, and how they interact with the broader satellite build
- Comfort with software in test: flight software loading/validation, test automation, and scripting
- Strong background in root cause analysis, anomaly management, and non-conformance resolution
- Familiarity with satellite-level test methods, including exposure to RF/anechoic chamber testing (spectrum analyzers, network analyzers, signal generators, power meters)
- Excellent organizational and planning skills, able to coordinate across multiple technical disciplines and manage competing priorities
- Effective communicator, able to convey technical updates clearly to engineers, technicians, and senior management, including C-level executives
WHAT SUCCESS LOOKS LIKE
- Every satellite's systems and software performance is verified reliably, predictably, and to standard before it ships, including its RF/anechoic chamber test results
- Systems and software verification processes are clear, structured, and scalable
- Problems are isolated and solved at the root, not patched
- The team takes full ownership of production and verification quality and traceability
- Production and verification throughput keep pace with ICEYE's growth
WHY THIS ROLE IS INTERESTING
- You bring systems and software production and verification together under one scope, including the satellite's final anechoic chamber test
- You own the moment of truth: proving that every satellite works end-to-end before it ships
- You'll shape how production and verification are done, not just follow existing processes
- You'll work at the intersection of engineering and production, where your decisions have immediate impact
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Hiring Team Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is depends on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams.
This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast.
You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk.
EXAMPLE INITIATIVES
- Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected.
- Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership.
- Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption.
- Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation.
RESPONSIBILITIES
- Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings
- Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines
- Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making
- Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early
- Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored
- Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos
- Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure
- Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability
REQUIREMENTS
- 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role
- Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities
- Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch
- Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership
- High ownership mindset: you identify what is broken, build the fix, and follow through until it is working
- Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist
NICE TO HAVE
- Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem
- Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch
- Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business.
Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world.
As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline.
This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job.
Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption.
THE TEAM AND HOW THEY CONNECT
You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy.
WHAT YOU’LL DO
OWN THE ARCHITECTURE UNDERNEATH PAYMENTS
- Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer.
- Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay.
- Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated.
- Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout.
- Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication.
- Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions.
REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW
- Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling.
- Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place.
- Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets.
- Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally.
- Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer.
BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT
- Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once.
- Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away.
- Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones.
- Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions.
SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST
- Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control.
- Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch.
- Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis.
- Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot.
- Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust.
NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY
- Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets.
- Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability.
- Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches.
- Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome.
- Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes.
DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES
- Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda.
- Establish clear product goals, success metrics and OKRs, and be accountable for moving them.
- Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions.
- Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets.
- Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations.
- Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue.
- Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform.
LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE
- Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams.
- Create clarity on what is being built, why it matters, how it will work and when it will be delivered.
- Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions.
- Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached.
- Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners.
- Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero.
SUCCESS LOOKS LIKE
- Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today.
- There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it.
- The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework.
- The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month.
- Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them.
- AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence.
- Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear.
- Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations.
- Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making.
- Other Product Managers are developing through your coaching and knowledge-sharing.
- You demonstrate and amplify Xero’s values.
WHAT YOU’LL BRING WITH YOU
ESSENTIAL EXPERIENCE
This role sits below the interface as much as in front of it, and the bar reflects that. You will bring:
- Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change.
- Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code.
- Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them.
- Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows.
- Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain.
Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role.
PRODUCT LEADERSHIP
- A strong track record of addressing customer needs through the innovative use of technology.
- Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec.
- Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined.
- Strong product judgement and the ability to make decisions with incomplete information.
- A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it.
- Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes.
- Demonstrated ability to influence decisions at all levels of an organisation.
TECHNICAL AND COMMERCIAL UNDERSTANDING
- Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs.
- Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it.
- Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability.
- Ability to translate customer and business needs into clear product requirements and technical specifications.
- Understanding of product economics, including volume, cost, margin, pricing and revenue.
- Experience evaluating third-party providers and making build, buy or partner decisions.
- Familiarity with the regulatory, risk, security and operational considerations involved in moving money.
CUSTOMER AND DATA ORIENTATION
- Strong experience conducting customer research and converting insight into product decisions.
- Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural.
- Experience developing MVPs, incremental solutions and experiments that validate product assumptions.
- Strong analytical skills, using quantitative and qualitative data to make decisions.
- Ability to establish meaningful success criteria and monitor ongoing performance.
- Ability to translate complex information for technical, commercial, operational and executive audiences.
CROSS-FUNCTIONAL LEADERSHIP
- Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners.
- Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market.
- Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers.
- Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies.
- Willingness to disagree with an engineer, and to be disagreed with, in service of the customer.
- Experience mentoring and coaching Product Managers and cross-functional team members.
CRITICAL CAPABILITIES
Love customer problems
- Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas.
- Clearly define and articulate complex customer problems, including where personas conflict.
- Develop incremental solutions and experiments that validate customer and product assumptions.
- Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences.
Look to the future
- Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives.
- Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products.
- Identify opportunities to create reusable capabilities rather than isolated point solutions.
- Explore new technologies, models and business models that change how small businesses manage and pay their bills.
Work the Xero way
- Lead effective product prioritisation and decision-making.
- Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan.
- Coordinate across products and teams to deliver end-to-end customer outcomes.
- Ship iteratively, learn from outcomes and continuously improve the product.
Demonstrate commercial acumen
- Understand the markets, customer segments and competitive environment for accounts payable and bill payment.
- Balance customer value, platform investment, risk and commercial outcome.
- Define success criteria that reflect customer needs and product-market fit.
- Use adoption, volume, cost, margin and revenue data to guide product decisions.
Do it together
- Create alignment across complex and diverse stakeholder groups.
- Communicate a clear and compelling product narrative.
- Build productive relationships across teams, functions, markets and geographies.
- Mentor others and raise the standard of product, platform and AI expertise across Xero.
Explore the data
- Use data to understand customer behaviour, automation performance and operational outcomes.
- Combine insight from customer research, product telemetry, support interactions and market trends.
- Translate information into clear recommendations and decisions.
- Establish measurement, evaluation and observability as core parts of product development.
WHY THIS ROLE
Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it.
Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$167,400 – CA$209,200.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Austin, TX
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
As a GTM Enablement Specialist, you’ll equip our revenues teams with the knowledge, content, tools, and training they need to sell effectively and hit their number faster. You’ll own the delivery of onboarding for new hires, build and maintain our sales and customer experience playbooks and content library, and partner with Product Marketing to keep messaging consistent and current. This is a hands-on, cross-functional role for someone who loves turning complex products into clear, sales-ready enablement. And who measures success by seller readiness and ramp time.
Responsibilities
Sales
Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.
Customer Experience
Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal.
Partner with CX leaders - identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training.
Content Management
Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it.
Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning.
About You
2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company.
Exceptional written and verbal communication skills, with the ability to make complex concepts simple.
A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person.
Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials.
Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once.
Ability to work cross-functionally with sales, marketing, product, and leadership.
A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
Creative, strategic problem-solving skills.
Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a Macbook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and having fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building its UK partnerships ecosystem, and we're looking for a Channel Partner Manager who can turn relationships across a myriad of industries into meaningful customer opportunities. This is a generalist role for someone who can see where a partnership makes sense, move quickly, and build momentum across a varied partner portfolio.
You'll identify how and where Ramp can create value for a prospective partner's customer base, then carry the relationship through to qualified introductions and customer adoption. You'll learn what uniquely motivates each partner and turn early success into a repeatable flywheel of referrals. Some relationships will need to be built from the ground up; others will need sharper activation and follow-through. The mix will evolve, so you should be comfortable moving between different partner models while staying focused on commercial outcomes.
You'll work closely with Ramp's UK Sales team and colleagues in Partnerships, Marketing, Events, Product, and Engineering to connect the right partners and customers and make each introduction count.
WHAT YOU'LL DO
- Build and manage a varied portfolio of UK partners, adapting your approach to each relationship and industry.
- Identify how Ramp can create value for a prospective partner's customer base, then prioritize relationships with the clearest path to fast execution.
- Understand what matters to each partner and shape a referral motion that gives them a compelling reason to keep bringing relevant customers to Ramp.
- Create repeatable sources of qualified introductions through partner enablement, account mapping, joint campaigns, events, and warm networks.
- Use business communities, hospitality, and executive events when they can create relevant introductions and measurable commercial value.
- Coordinate partner introductions and follow-up with Ramp's Sales team so opportunities have a clear owner and a strong customer experience.
- Track partner activity from introduction through qualified opportunity and customer adoption; use the data to refine each motion and focus time on what works.
- Run regular partner reviews, keep commitments moving across teams, and represent Ramp credibly with partner executives and prospective customers.
WHAT YOU NEED
- 5+ years of experience, including 3+ years in partnerships, business development, partner sales, account management, or commercial strategy.
- A record of building trusted senior relationships and delivering measurable commercial results through partners.
- The ability to learn different partner business models quickly, understand their customers, and spot where Ramp can create value.
- Strong commercial judgement in prioritizing prospects, shaping warm introductions, and managing opportunities with sales teams.
- Experience executing partner go-to-market activity, such as enablement, account mapping, campaigns, events, or co-sell programs.
- Comfort using performance data to assess partner activity, report results, and adjust course.
- Excellent written, verbal, and listening skills, with the ability to work across partner organizations and internal teams.
- A hands-on, organized working style that keeps multiple relationships and commitments moving at once.
- UK-based, with flexibility to travel across the UK and attend occasional evening or weekend partner events.
NICE TO HAVES
- A background in strategy consulting or investment banking.
- Experience creating B2B pipeline through partner networks, executive events, hospitality, or account-based campaigns.
- Familiarity with UK small and medium-sized businesses and the finance leaders who buy and use Ramp's products.
- Experience building a new partner motion in a growing market or adapting a successful approach to a new partner category.
WHAT SUCCESS LOOKS LIKE
- Ramp has a prioritized UK partner portfolio with a clear customer opportunity and path to activation for each active relationship.
- Partners and Ramp teams know who owns each introduction, opportunity, and next step.
- Partner activity produces a consistent flow of relevant introductions, qualified opportunities, and customers.
- Partners continue to bring relevant referrals because the relationship creates value for their customers and for their own business.
- The strongest partner motions are repeatable, and the team has evidence to decide where to invest next.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
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