Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our first Korea-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Korea, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As the founding CSM in Korea, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of Korean customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Korea-specific processes, playbooks, and best practices that account for regional business cultures
Preferred qualifications
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Fluency in English and Korean required
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Seoul, South Korea; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: United States, Austin, TX
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Center Strategy & Commercial Management Specialist
Sony Interactive Entertainment is seeking a
Data Center Strategy & Commercial Management Specialist
to support the ongoing evolution of SIE’s global colocation footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organization responsible for building and operating the data center infrastructure that underpins PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our colocation environments host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will lead the strategic planning, commercial management, and capacity management of SIE’s global colocation estate, ensuring infrastructure availability aligns with business growth, resilience, performance, and cost objectives. This role is responsible for translating business growth forecasts into practical colocation capacity, power, and infrastructure strategies across existing and future sites. The role combines commercial leadership, provider management, infrastructure planning, and technical coordination across a complex global environment.
This is not a facilities operations role; however, the successful candidate must possess strong technical literacy in colocation infrastructure, including mechanical and electrical resiliency models, power and cooling constraints, and operational dependencies, in order to support informed commercial, contractual, and strategic decisions.
Responsibilities:
Colocation Strategy & Capacity Planning
– Translate business growth forecasts and platform requirements into short-, mid-, and long-term colocation capacity strategies across existing and future sites, accounting for scalability, resiliency, performance, and regional demand.
Commercial Management
– Own the commercial strategy and lifecycle of SIE’s global colocation footprint, including renewals, expansions, exits, commercial obligations, and strategic capacity planning across multiple providers and regions.
Commercial Negotiations
– Lead commercial negotiations with colocation providers for renewals, expansions, new capacity acquisitions, and related commercial agreements in partnership with internal legal and procurement teams.
Provider Relationship Management
– Develop and manage strategic relationships with colocation providers, ensuring effective oversight of contractual obligations, service delivery, commercial commitments, escalations, and operational performance.
Infrastructure Planning Coordination
– Partner with operations, engineering, product, and business intelligence teams to translate deployment forecasts into actionable power, space, and capacity requirements across the global estate.
Colocation Sourcing & Market Analysis
– Support colocation sourcing activities including market assessments, provider evaluations, regional capacity analysis, commercial benchmarking, and expansion planning.
Vendor & Contract Oversight
– Manage contract governance, service-level oversight, commercial risk, and compliance requirements across a diverse global provider ecosystem.
Commercial Analysis
– Support sourcing and capacity decisions through commercial analysis, provider benchmarking, market comparisons, and evaluation of colocation pricing, terms, and service offerings.
Lifecycle Governance
– Maintain oversight of key commercial and operational milestones, including lease events, capacity commitments, renewals, expansions, migrations, and decommissioning activities.
Performance & KPI Management
– Define, monitor, and report on operational and commercial KPIs to drive accountability, transparency, and continuous improvement across the colocation estate.
Executive Reporting & Governance
– Develop reporting and governance frameworks that provide clear visibility into capacity, commercial exposure, provider performance, risk, and strategic opportunities.
Market & Industry Awareness
– Maintain awareness of colocation market trends, regional supply dynamics, pricing movements, provider capabilities, and industry developments to support strategic decision-making.
Regulatory & Sustainability Alignment
– Ensure infrastructure planning and commercial decisions align with environmental, sustainability, regulatory, and compliance requirements across multiple global regions.
Decision-Making & Strategic Recommendations
– Operate effectively in environments with evolving or incomplete business forecasts, providing infrastructure and commercial recommendations that balance growth, risk, timing, and cost considerations.
What We’re Looking For:
7+ years of experience in colocation strategy, data center commercial management, infrastructure sourcing, capacity planning, or related disciplines within large-scale global environments.
Demonstrated experience leading commercial negotiations with colocation providers, including renewals, capacity expansions, pricing negotiations, SLAs, and contractual commitments.
Strong understanding of colocation commercial constructs, including leases, service orders, SLAs, power commitments, contractual obligations, and provider governance models.
Experience managing colocation provider relationships across multiple regions, with understanding of market dynamics, supplier capabilities, and commercial models.
Strong understanding of colocation infrastructure, including power, cooling, resiliency, and capacity constraints, with the ability to connect technical considerations to commercial and business outcomes.
Experience translating business or deployment forecasts into actionable infrastructure capacity, power, and space strategies.
Experience supporting colocation sourcing activities including provider evaluations, market analysis, commercial assessments, expansion planning, and capacity negotiations.
Experience evaluating colocation commercial proposals, pricing structures, service offerings, and contractual terms to support infrastructure and capacity decision-making.
Strong analytical and organizational skills, with the ability to manage complex datasets, contractual obligations, lifecycle milestones, and regional planning assumptions across a global footprint.
Experience developing governance processes, KPI frameworks, and executive-level reporting for infrastructure, commercial, or capacity management functions.
Excellent communication and stakeholder management skills, with the ability to influence technical, operational, financial, legal, procurement, and business stakeholders across multiple levels of the organization.
Self-motivated, detail-oriented, and comfortable operating within a fast-paced, globally distributed environment.
Ability to operate effectively at both strategic and tactical levels, balancing long-term infrastructure strategy with day-to-day commercial and operational priorities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$184,500
—
$276,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases.
This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy.
You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation.
The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production.
You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market.
WHAT YOU’LL DO
DEVELOP INDUSTRY AND USE CASE SOLUTIONS
- Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities.
- Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences.
- Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content.
- Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need.
- Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations.
SUPPORT ENTERPRISE GTM MOTIONS
- Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions.
- Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context.
- Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs.
- Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams.
- Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up.
WHAT YOU’LL BRING
- You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role.
- You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products.
- You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.”
- You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations.
- You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging.
- You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement.
- You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users.
- You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life.
- You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve.
- You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work.
NICE TO HAVE
- Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries.
- Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral.
- Familiarity with the LLM, agent, or AI application development ecosystem.
- Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption.
WHY JOIN
- You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field.
- You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control.
- You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly.
Compensation: 140,000 - 195,000K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment. As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a global technology leader to actively deploy and adopt AI to reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will provide your customer best practices and guidance to getting the most impact with Claude in a safe, sustainable way while supporting them as their consumption grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the ROI of their investment. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Own the customer operations across their lifecycle, maintaining a structured operational assessment of the account (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Quarterly Business Reviews
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales/Product to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Leverage your deep knowledge of the customer to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses, and quantifying outcomes that build the case for continued and expanded investment
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting
Experience working with F10 companies at the exec level — ideally including established tech companies – you understand what it means to lead organization-wide change or adoption programs (multiple functions, thousands of users) for a product that required C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, the software development lifecycle (SDLC), and implementation patterns across a set of diverse stakeholders—from end users to executives
You build with AI daily, automating your own workflows with agents, skills, and tooling is second nature, preferred experience with Claude Code
Proven track record of driving measurable outcomes inside a single, highly matrixed organization with many business units. You treat customer asks as two-way exchanges: comfortable asking for commitments, references, and access in return, and pushing back on requests that aren't leveraged.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Klang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
The Role
The
National Sales Manager (Malaysia)
will effectively act as the
Country Head for Sales & Marketing
, with full responsibility for developing the Malaysian commercial business.
Based in/around
Port Klang
, the role will have significant autonomy and will focus primarily on modern trade, building relationships with key retail accounts, driving revenue and profitability, and establishing the local sales team.
This is a
hands-on, entrepreneurial role
for someone who can build a business rather than simply manage an established sales organisation.
Responsibilities
Own and drive the
sales and marketing strategy for Malaysia
, with a strong focus on modern trade.
Develop and manage relationships with major supermarket, convenience and retail accounts.
Leverage an existing network of key buyers and decision-makers across the Malaysian market.
Manage
revenue, profitability, pricing, promotions and marketing spend
with a strong P&L mindset.
Identify opportunities to expand market coverage, products and customer channels.
Develop sales forecasts and work closely with the manufacturing team to ensure appropriate production, raw materials and supply.
Build and lead the Malaysian sales organisation, including hiring and developing junior account managers as the business grows.
Monitor performance and provide regular business updates to senior management.
Requirements
10-15 years of FMCG sales experience
, with flexibility for exceptional candidates outside this range.
Strong background in
food & beverage FMCG
is essential.
Experience with
ambient/dried packaged food
such as coffee, tea, snacks, biscuits or similar products is highly preferred.
At least
2 years of genuine senior-level sales leadership experience
, ideally 3-5+ years.
Previous experience as a
Head of Sales, National Sales Manager, Sales Director or equivalent
is highly preferred.
Strong existing network and relationships with
modern trade/key retail accounts in Malaysia
.
Demonstrated understanding of
pricing, promotions, revenue and profitability
, ideally with P&L ownership.
Commercially sharp, creative, self-motivated and comfortable working with significant autonomy.
Strong communication and presentation skills, with the confidence to engage senior-level customers independently.
Fluent English
is mandatory; Malay is a plus.
Must be a
Malaysian national / already authorised to work in Malaysia
.
Willingness to travel extensively across Malaysia based on business needs.
Benefits
Opportunity to
build the Malaysian sales and distribution business from the ground up
.
High level of
autonomy and flexibility
in managing customers, travel and commercial activities.
Direct exposure to and collaboration with
senior regional leadership
.
Opportunity to
build and lead the future Malaysian sales team
.
Significant ownership across
sales, marketing, revenue and profitability
, rather than a narrow account-management remit.
Competitive, market-based compensation with a
performance-driven bonus scheme
.
Flexible working arrangement rather than a traditional 9-to-6 office-based sales role.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Network Security team's remit is to secure Anthropic's networks across our cloud providers and our bare-metal AI data centers. We own egress and ingress controls, network segmentation, private connectivity between environments, and encryption in transit. We design, build, and maintain these controls, and we write the software that deploys, enforces, and monitors them. These controls protect our model weights, customer data, and internal assets.
We are hiring an Engineering Manager to lead this team. Anthropic is adding data center sites and cloud regions quickly, and the team will grow with that work. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure networking, cluster, and data center teams so security is built into network designs from the start. The goal is secure-by-default networking that lets research and product teams use compute in any environment without slowing them down.
Key responsibilities
We're hiring an Engineering Manager to lead a Network Security Engineering team in executing across critical initiatives including, but not limited to:
Own the network security roadmap: threat model from the management plane through Kubernetes and cloud interconnects, decide what to build, and deliver it
Be able to reason about the design and implementation of default-deny ingress and egress, segmentation between research, training, and production, private connectivity, and mTLS/service identity across every environment
Ship these as secure-by-default primitives so new clusters, VPCs, and data center links inherit the right boundaries without security on the critical path
Join networking, cluster, and data center teams at design time so topology, routing, and firewall decisions carry our invariants from day one
Build visibility into traffic and boundary drift, with detection for exfiltration paths and automated remediation where safe
Own the network security evidence for our security goals and compliance: the invariants hold, and you can prove it
Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales
Minimum Requirements:
8+ years of front line management experience
Low ego, high empathy; has built diverse teams and has former reports who would work for them again
Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers
Has grown engineers into staff or lead roles, and has made the call to move someone out when coaching didn't work
Kept a team intact and delivering through reorgs, charter changes, or leadership turnover
Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs
Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small
Hands-on network security engineering in cloud and/or on-prem environments: VPC design, interconnects, private service connectivity, cloud firewall policy, egress control, physical segmentation, and out-of-band/management-plane security
Threat modeling and risk assessment for networked systems, with the judgment to tell which controls reduce risk and which just look good on a diagram
Secured Kubernetes networking at scale, or worked in high-assurance environments where controls had to be evidenced, not just deployed
Preferred Qualifications:
Built or rebuilt a hiring loop and held the bar while adding headcount quickly
Exposure to large-scale distributed training and what it demands of a network
Solved end-to-end networking problems directly with internal users, cloud account teams, and hardware or colo vendors
Has taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on at production-network reliability
Pragmatic and steady: cares about unblocking research and product as much as a clean architecture, and brings patience and judgment to opinionated senior engineers
Clear and persuasive communicator in writing and in person
Familiar with AI security and safety concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Product Manager
, you will own GitLab's Secret Detection offering and the Vulnerability Research function that produces the detection content across security products. Secret Detection is one of the highest-signal, highest-volume security capabilities on the platform. Leaked credentials are the most common initial access vector in real breaches, and as AI agents write, commit, and configure more of the software, the surface area for exposed secrets grows faster than the number of humans watching it.
You will own the full loop: detect a secret with high precision, tell the customer whether it is still live, get it revoked, and prevent the next one from ever landing. In parallel, you will own vulnerability research as a product asset rather than a back-office function. The detection rules, advisory data, and malicious package and reference intelligence your team produces are what make GitLab's security scanners worth paying for, and they need to ship on a cadence with measurable quality.
This is an outcome-owning role - you will carry adoption, retention, and revenue targets for your area and be expected to explain how your roadmap moves them.
Some examples of our projects:
Push protection and pre-receive blocking that stops a credential before it reaches a repository, without wrecking developer flow
Secret validity checking and automated revocation partnerships with major cloud and SaaS token issuers
Detection content pipelines that turn threat research into shipped rules, with precision and recall tracked per rule
Intelligence-driven detection of malicious packages, dependencies, and references entering the software supply chain
What you'll do
Own
the business outcomes for Secret Detection and Vulnerability Research, including adoption, expansion, competitive win rate, and revenue contribution. Bring a point of view on packaging and pricing, not just features.
Set
the strategy for the full secret lifecycle: prevention, detection, validation, revocation, and reporting across GitLab.com, Dedicated, and Self-Managed.
Treat
detection content as a product. Define how rules, advisories, and intelligence feeds are sourced, validated, versioned, and measured, and make quality visible to customers.
Hold
the line on detection quality. False positives are a product defect and you will own the metrics that prove precision is improving.
Work
at the level of the technology. Read the rule syntax, question the entropy heuristics, understand why a scanner missed something, and challenge engineering with informed alternatives.
Use
AI to compress the distance between question and answer. Pull your own data, prototype your own flows, synthesize research and competitive input yourself, and bring conclusions rather than requests for someone else to investigate.
Build
the case for where AI belongs in the product: triage, rule generation, remediation guidance, and reducing the human review burden per finding.
Partner
with engineering, security research, threat intelligence, Field, and GitLab's own Security team, who are one of your most demanding users.
Communicate
in writing, asynchronously, with enough precision that a distributed team can act without a meeting.
What you'll bring
Domain depth
in application security, vulnerability management, or security research. You have worked on or adjacent to scanners, detection content, threat intelligence, or SDLC security tooling and you know how these products actually get evaluated in a bake-off.
Technical credibility
sufficient to earn the respect of a security engineering team. You do not need to have written the scanner, but you should be able to reason about detection logic, data pipelines, CI integration, and the tradeoffs between coverage and noise.
Commercial reasoning.
You start from revenue mechanics, buyer motion, and competitive displacement, then work inward to product decisions. Candidates who reason only from feature lists outward are not a fit.
Evidence of using AI as a force multiplier
in your own work: research, analysis, data pulls, prototyping, drafting. Consuming a chat assistant occasionally is not the same as restructuring how you work.
Judgment under ambiguity.
You bring structured options and a recommendation instead of escalating an open question.
Bias for clarity.
You can take a noisy, technical, politically contested problem and produce one page that everyone can align on.
Bonus:
hands-on background as a developer, security engineer, red teamer, or researcher; experience with credential and token ecosystems; experience commercializing a data or intelligence asset.
About the team
This role sits in GitLab's Security product management organization, which owns application security testing, vulnerability management, supply chain security, secrets management, and AI governance. The Security Section is central to GitLab's Ultimate tier and to the shift toward consumption-based product revenue, so the work is visible to senior leadership and directly tied to company results. You will work asynchronously with engineering, design, and research counterparts across multiple regions, and with the Field teams who take this to market.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - Estonia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Product Manager, Super Network
About the job
This position is needed to play a pivotal role in shaping, defining and executing our Twilio’s Super Network Data & Analytics product vision and strategy. You will collaborate closely with cross-functional teams, including engineering, design, and GTM to bring to life groundbreaking solutions that will shape the future of the global connectivity domain. You will lead the ideation, development, and launch of high-impact products, while also mentoring and guiding a team of product managers
Responsibilities
In this role, you’ll:
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with cross functional peers to drive product planning, design, execution, and delivery of product investments against defined success metrics.
Partner with Industry Relations & Strategic Growth teams on business development opportunities via alliances, partnerships, and marketplaces.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Continuously shape new global data strategies with our GTM team to effectively control and manage a highly volatile environment
Cultivating the ecosystem, community, and internal culture surrounding data evolution within Super Network.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in relevant domain; MBA or advanced degree preferred
3+ years of experience in product management, with a focus on communications
Proven track record of leading successful product launches and driving product strategies
Good analytical skills with the ability to synthesize complex information into actionable insights
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels
Use of quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable team, product, and financial performance
Initiative, ownership, and accountability to decode vague priorities, manage conflicting tasks and provide the day-to-day blocking and tackling against ambiguous and complex challenges.
The ability to collaborate and influence effectively across cross-functional teams.
The demeanor and maturity to present complex business and technical concepts, trade offs, and difficulties to internal and external audiences up to C-level executives and to know when and how to assert opposing viewpoints when necessary.
Desired:
A strong balance of business acumen, technical insight, and user-centered design skills to make the right tradeoffs for optimizing costs, quality, and business value while standing up for your customers’ needs.
Strong understanding of the global communications industry, trends, technologies and market dynamics
Results-oriented mindset with demonstrated ability to meet or exceed goals
Experience with telco supply chain operations
Location
This role will be remote, and based in Estonia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
In accordance with local pay transparency requirements, the base salary range for this role is provided below. The successful candidate’s final compensation will be determined based on permissible, non-discriminatory factors such as skills and experience.
Base Salary Range: €46,560.00 - €58,200.00
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Menlo Park
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We're seeking an experienced Accounting Manager to join our growing accounting & finance team during a transformative period and prepare for public market readiness. You’ll play a key leadership role in preparing the company for public market compliance and overseeing the annual and quarterly consolidated financial audit process.
This position is ideal for a finance professional who thrives in a fast-paced environment and wants to be at the forefront of Bitcoin's mainstream adoption while building expertise in the rapidly evolving cryptocurrency accounting landscape.
What You Will Be Doing (Responsibilities):
- Lead the preparation, coordination, and review of the month-end close process.
- Support the preparation and analysis of monthly financial statements.
- Manage accounting requests related to tax compliance, statutory filings, and regulatory reporting.
- Prepare and review periodic financial statement fluctuation (flux) analyses on a month-over-month and quarter-over-quarter basis.
- Prepare and review monthly general ledger account reconciliations.
- Assist with the consolidation of foreign subsidiaries and intercompany eliminations.
- Coordinate with external auditors in connection with PCAOB audits, including audit procedures related to Bitcoin custody controls and blockchain reconciliations.
- Support the design, implementation, and ongoing monitoring of internal controls, including quarterly control compliance.
- Support the preparation of quarterly and annual consolidated financial statements in accordance with the U.S. GAAP.
- Monitoring the new U.S. GAAP accounting pronouncements and support the implementation of applicable standards.
- Support SOX compliance initiatives, CECL modeling, mergers and acquisitions, and debt and equity transactions.
What We Look For In You (Required Qualifications):
- Bachelor's degree in Accounting, Finance, or related field and CPA certification required.
- 5-7 years of relevant accounting experience with the U.S. GAAP experience, public accounting, and cryptocurrency/fintech a plus.
- Strong knowledge of the U.S. GAAP, SEC regulations, financial reporting standards, and memo creation.
- Advanced proficiency in Excel/Google Sheets to support SEC filings and disclosure preparation.
- Experience with NetSuite or similar ERP systems.
- Proven ability to implement new accounting standards and complex reporting processes.
- Excellent analytical, project management, and communication skills across technical and non-technical audiences.
Nice To Haves (Preferred Qualifications):
- Big 4 or national firm experience with focus on financial services or technology clients.
- Industry exposure with experience leading an accounting team and closing books on a timely basis.
- Experience with multi-business unit companies and segment reporting
- Previous SOX compliance experience.
Compensation & Benefits
The salary range for this role is $130,000 – $150,000 USD, depending on skills and experience. In addition to base salary, full-time Blockstream employees receive: Target equity grants and comprehensive benefits (medical, dental, vision, and 401(k)).
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an AI Outcomes Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Systems Integrators—helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll work with organizations transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
Experience working with enterprises in Systems Integrator industries
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as an AI Outcome Manager in a high-impact role driving AI adoption across our Financial Services segment. As an AI Outcome Manager for FSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Banking, Insurance, Asset & Wealth Management, and Data Providers — helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and API.
You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
Experience working with enterprises in Financial Services
Deep understanding of FSI regulatory, risk, and compliance needs
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Technical Program Manager for our Engineering Operations team to help us reach our goals and make our Engineering team the best it can be!
The mission for the Staff Program Manager, Engineering Operations, is to maintain and accelerate the highest level of execution excellence of Fivetran engineering. Our Engineering organization comprises several global functional groups that use a range of processes, systems, tools, and KPIs to jointly deliver best-in-class data pipelines and drive innovation.
The role focuses on increasing the efficiency and effectiveness of one or more of our Engineering functions in delivering our strategic objectives by streamlining engineering processes and leading major initiatives, such as process and efficiency improvement projects & programs.
As the majority of the processes are in the software development industry, the role assumes you have broad experience in software development and have led multiple programs that shipped software from start to finish. You have worked closely with cross-functional teams with design, research, product, and engineering. Preferably, you work at a tech company and are heavily involved in engineering operations, with a deep understanding of how engineering processes work under the hood and how to take them to the next level.
We want you to bring your passion for problem-solving, experience in the tech world, and the drive to help us get to the next level, and have some fun along the way.
This is a full-time position based out of our Bengaluru office.
Technologies You’ll Use
Jira, Google Workspace, Notion, Claude Cowork/Code, Slack, Lucidchart, Looker, BigQuery, ChatGPT/codex
What You’ll Do
Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering processes so they are simple, value-oriented, and scalable.
Oversee operations for your respective global group, with a particular focus on increasing efficiency, stability, and effectiveness in delivering their strategic objectives.
Act as a strategic partner for the global group leader regarding short and long-term vision, planning (quarterly and annual), and execution, as well as establishing and tracking engineering OKRs and KPIs. All this with consistent alignment with engineering-wide policies and practices.
Maintain the engineering process library and improve it in collaboration with process owners, other operations managers, the PMO, engineering leadership, and leadership of partnering departments such as Product, Analytics, and Design.
Lead and manage process and efficiency improvement programs aiming to set up or improve engineering and cross-departmental processes, from problem definition and data analysis through solution proposal, stakeholder alignment, and execution — resulting in documented, repeatable, and measurable processes.
Collaborate and openly debate with the team of operations managers to manage engineering initiatives, solve problems, discuss challenges, and learn more about critical issues as a group of Engineering Operations.
Work with Engineering teams to ensure adherence to operational processes, conduct process audits and check-ins, and discuss opportunities for improvement with senior engineers and engineering leadership, identifying opportunities to optimize and automate routine operations.
Provide leadership, improvement, and support of our internal knowledge management process and information structure in collaboration with PMO, technical enablement teams, and technical writers.
Support the coordination, preparation, and delivery of company-wide engineering updates and events.
Act as a role model and a champion for operational excellence, project management practices, risk management, and security practices.
Skills We’re Looking For
10+ years of experience in technical/operations management in the technology/software development industry.
Ability to work directly with senior leadership on strategic programs, including leading cross-functional R&D initiatives from start to finish.
Comfortable navigating ambiguity, working independently, and problem-solving within fast-paced and constantly changing environments.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Ability to identify and meet with key players and stakeholders to shape consensus collectively and engage in dialogue to reach a conclusion, compromising as necessary for results.
You are fearless, goal-focused, and pragmatic, and you understand the complexity of working with a multitude of different teams and people.
You are recognized as a go-to expert in one or more engineering operations domains (e.g., System Design, Data Architecture, Infrastructure Management, including cost management, Quality) and use that expertise to drive innovation in how your global group approaches them - not just facilitate conversations, but shape and influence the technical direction of SDLC and process decisions.
Stays current on industry trends and business developments relevant to engineering operations, and applies that context to inform recommendations and decisions.
Ability to leverage AI to increase your own productivity and leverage it in the solutions you're building.
(Optional)Bonus Skills
Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs.
Familiarity with project management tools like Jira, knowledge management tools like Notion, and analytical tools like Looker and Sigma.
Experience working with cloud platforms and SaaS companies is a plus.
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-Hybrid
#LI-LA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Ljubljana, Slovenia
Workplace: on-site
Join Our Vision
: Establishing Spatial Interactive Media and Leading Global VR Video Streaming.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be — moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for an
Office Manager
to join our Operations team and take ownership of day-to-day office operations and support at our Ljubljana office. You’ll make sure the office is organized, well-equipped, and running smoothly while supporting our employees, business partners, and CEO with practical day-to-day needs.
This role is ideal for someone who is ready to take ownership of Office Management and become a reliable part of our Operations team. Over time, there may also be an opportunity to expand the role and take on Executive Assistant responsibilities supporting the CEO.
What You Will Do
Manage the day-to-day operations of the office to ensure a well-organized and efficient environment.
Handle mail, deliveries, phone calls, and general office communications.
Work with building management, cleaners, and maintenance to keep the workspace functional and tidy.
Monitor and maintain office and kitchen supplies, ensuring everything is well-stocked.
Assist with asset management, ensuring essential items are available and accounted for.
Support employees and business partners by setting up workspaces and providing necessary resources.
Collaborate with other departments to meet their administrative needs.
Take on additional responsibilities as CEO’s Executive Assistant.
What We Are Looking For
Previous experience in a similar role, or you're eager to take on new challenges.
Fluent in Slovenian and English, with strong verbal and written communication skills.
Highly organized, with the ability to juggle multiple tasks and stay on top of things.
Adaptable and comfortable in a fast-paced, changing environment.
Friendly, with great people skills and a positive attitude.
Proactive problem solver who can take initiative and get things done.
Valid driver’s licence and your own car.
Bonus Points
Familiarity with
Slack
or similar workplace communication tools.
Experience with administration, office management, or executive support.
Fluency in Ukranian or Russian.
Hiring Process
HR Screening (30 min)
Team Interview (1 hour, On-site)
Cheif of Staff Interview (30 min)
CEO Interview (30 min)
💼
Explore our hiring process
.
What We Offer
The chance to be part of a pioneering team in a rapidly evolving industry.
Direct impact on the future of media and technology.
A culture that values innovation, accountability, and collaboration.
Access to the tech you need from day one.
Unlimited DeoVR Premium subscription.
A dynamic and innovative work environment in a cutting-edge industry.
Stay Connected
Join our
Facebook community
to connect with like-minded people. Join us and embrace a role where your expertise meets technological innovation.
Location: Tokyo, Japan
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We're looking for a Business Development Manager to lead go-to-market for AI Mosaic, one of our exclusive pioneering technologies, launching soon.
You'll be the commercial owner of a brand-new product entering the market. That means building demand from the ground up, opening the right doors, and turning early interest into signed business, primarily across the Japanese market.
We're an engineering- and product-heavy company. What we're missing is someone who can represent AI Mosaic in business conversations, find the demand, and convert it into real revenue.
This is not a passive role. It's hands-on, outward-facing, and revenue-driven. You own the pipeline end to end: from first outreach to closed deal.
What You Will Do
Own go-to-market and new revenue for AI Mosaic as it moves from launch into growth.
Identify, qualify, and close new business across studios, platforms, content networks, and technology buyers, with a focus on Japan.
Own the full sales cycle: outbound, discovery, proposal, negotiation, and close.
Build and manage a healthy pipeline with clear stages, forecasts, and accountable ownership.
Represent AI Mosaic at industry events, conferences, and client-facing meetings.
Translate a complex technical product into clear, commercial value for each buyer.
Create and deliver pitch decks, commercial proposals, and business cases tailored to different audiences.
Work with leadership to define target segments, pricing angles, and go-to-market priorities.
Coordinate internally with product, engineering, and legal to scope, structure, and land deals.
Contribute best practices, market signals, and key findings to the company's knowledge base.
What We Are Looking For
Native or fluent Japanese, with confidence in negotiations and senior-level business conversations in the Japanese market.
Proven experience working with the Japanese market, with an existing understanding of how business gets done and deals get closed there.
Solid B2B experience in business development or sales within tech, media, or platform-driven businesses, with a track record of closing deals.
Ability to represent a complex technical product and translate it into clear buyer value.
Proactive in sourcing new opportunities, clients, and markets, without waiting for inbound.
Comfortable attending industry events, conferences, and client meetings.
Strong sense of ownership over pipeline, follow-ups, and revenue outcomes.
Bonus Points
Working English for internal collaboration with a global team.
Experience in streaming platforms, tech, media, or the Japanese content industry.
Hiring Process
HR Screening (30 min)
HM Interview (30 min)
Team Interview (30 min)
CEO Interview (45 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Задачи:
— Управлять и развивать дорожную карту Matching и Activity Capture, включая улучшение качества, обработку проблем клиентов и внедрение улучшений для повышения полноты и надежности данных
— Руководить выполнением дорожной карты интеграции CRM, поддерживая стратегию диверсификации CRM Backstory через Salesforce, Dynamics и новые коннекторы
— В течение 12–18 месяцев взять на себя ответственность за выполнение этапов Unified Data Platform и инициативы Admin Next
— Представлять возможности платформы в общении с клиентами — обзоры архитектуры, обсуждения с IT и командами данных, презентации дорожных карт, выступая в роли технического партнера
— Разрабатывать повторяемые обучающие материалы для команд CS и SE по особенностям платформы, качеству данных и механике интеграции
— Внедрять четкие метрики успеха и устанавливать обратную связь с клиентами, CS и TS по направлениям дорожной карты
— Использовать AI-инструменты и рабочие процессы в процессах исследования, разработки PRD, анализа данных и обучения
Требования:
— 6–10 лет опыта управления продуктами, минимум 2 года на старшем или руководящем уровне
— Глубокое знание корпоративных систем данных: CRM (Salesforce, Dynamics), хранилища данных, event pipelines, паттерны API интеграции и моделирование данных
— Опыт создания продуктов уровня платформы — системы сопоставления, каналы данных, интеграции, администрирование или инструменты качества данных
— Сильные навыки анализа данных; комфорт в технически сложных, исследовательских областях
— Опыт взаимодействия с клиентами — представление технических продуктов IT-командам, лидерам инженерных команд и руководителям
— Опыт работы в быстрорастущей или ранней стадии B2B SaaS, где часто происходят стратегические и организационные изменения
— Высшее образование; технический бэкграунд (компьютерные науки, инженерия или эквивалент) предпочтителен
Задачи:
— Владение и создание дорожной карты, определение долгосрочного видения для команды Campaign Execution
— Переосмысление опыта создания кампаний с акцентом на AI и трансформация рабочего процесса в более интеллектуальный и автоматизированный
— Ответственность за подготовку продуктовых спецификаций, которые отражают потребности пользователей и дают четкие указания для инженеров, дизайнеров и QA по поведению функций и критериям успеха
— Ведение функций до завершения, обеспечение высококачественных результатов в условиях неопределенности, создание продуктов, повышающих вовлеченность клиентов в платформу StackAdapt
Требования:
— Опыт работы продуктовым менеджером не менее 5 лет с успешной реализацией сложных проектов с несколькими этапами
— Умение выявлять и глубоко понимать проблемы, находить различные решения
— Отличные навыки сотрудничества с командами продукта, дизайна, инженерии, Data Science и Revenue
— Чувство дизайна, способность видеть функции глазами пользователя
— Четкость в письменной коммуникации для формирования консенсуса вокруг видения
— Опыт в Martech предпочтителен, но не обязателен
— Предпочтительно образование в области компьютерных наук или инженерии, но не обязательно, важно понимание и умение объяснять технические концепции
Условия:
— Работа удаленная
— Конкурентная зарплата: от 144000 до 231000 USD в год в зависимости от страны (Канада или США)
— Пакет льгот: пенсионные планы, оплачиваемый отпуск, поддержка психического здоровья, медицинские льготы с первого дня, компенсация расходов на работу из дома, опциональное членство в глобальной сети WeWork, обучение и развитие, программы сертификации, декретный отпуск, инклюзивная культура, социальные и командные мероприятия
— Условия могут варьироваться в зависимости от страны
Роль подчиняется директору по продукту и взаимодействует с командой инженеров, дизайнеров и QE, а также с другими менеджерами продукта в смежных областях.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The mission of the Engineering Program Management Office (PMO) is to implement program and project management methodologies that enable Fivetran to deliver complex products and initiatives on time and within expectations. In addition, the Engineering PMO serves as the subject-matter expert on project and program management standards, directing a department-wide approach to project delivery and communication. You will help plan, track, and execute the company's most critical and cross-cutting product and engineering objectives. You will be responsible for leading cross-functional teams, managing complex programs and projects, and ensuring the timely delivery of high-quality solutions that meet the needs of our customers. You will communicate and work in close collaboration with partners across the engineering team as well as other business partners to achieve this vision.
This is a full-time position based out of our
Novi Sad, Serbia office
.
Technologies You'll Use
G Suite, AI LLM and Agents (Claude Code, Gemini, ChatGPT, and similar), Jira, Looker, Graphana, Lucid Charts, Workday, Sigma, Figma.
What You’ll Do
Program/Project Management
Manage key engineering projects, and/or programs, or initiatives from initiation to closing.
Provide regular status updates on a variety of internal channels to all levels of the organization.
Define program charters, plans, and schedules. Drive Program execution.
Drive Product representatives in providing timely direction and requirements.
Lead internal cross-functional teams in engineering and validation activities.
Ensure tight inter-team coordination and communication.
Digest, understand, and communicate complex, technical/engineering issues.
Identify and resolve conflicts or issues quickly, efficiently, and effectively.
Surface and mitigate risks or defects, and lead technical task forces to ensure proper risk responses or issue resolution.
Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.
Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.
Work closely with product management, data analytics, enablement & support.
Define and own specific program metrics and objectives.
Track and report on PMO KPIs.
Process Improvement
Act as a role model for project management processes.
Surface feedback and enhancement to processes.
Align stakeholders and team members towards project management best practices.
Skills We’re Looking For
2+ years of experience in a technical position (software engineer, QE, platform engineer, etc.)
6+ years of experience in technical project/program management
Software project management experience is a strong plus
Agile and waterfall project/program management experience
Familiarity with project management tools like Jira, Trello
Can lead large and complex initiatives with minimal oversight.
Can introduce structure and order in volatile conditions.
Can clarify vague goals and requirements.
AI LLMs and AI Agents usage proficiency.
In-depth knowledge of the technologies and methodologies used in program management.
Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
You can facilitate discussions with engineering subject-matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), and Quality in the context of engineering operations.
Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Proficient in addressing technical issues and providing effective mitigation plans.
Can align team members to program goals and objectives.
Conveys a clear understanding of how own activities relate to critical business drivers.
Discourages “us vs them” thinking in self and others.
Stays calm and professional even when situations become difficult.
Bonus Skills
Start-up experience a strong plus
PMP certification is a plus
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-NR1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
United States, Austin, TX
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