Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
People Services Advisor - Middle East - 6 month FTC
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a People Services Advisor to join our Dubai team. This is a hybrid role (3 days in the office, 2 days remote). In this role, you’ll help us deliver seamless, first-line HR support and administration to employees and managers across the UAE & Kuwait, ensuring an exceptional employee experience and compliance with local labour laws.
Get to know our
People
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the People Services team. We own end-to-end HR operational delivery across the region, partnering with the business to streamline processes, maintain data integrity, and support our people through every stage of their lifecycle.
Here’s what your day-to-day might look like:
Own First-Line HR Support:
Act as the primary point of contact for regional HR enquiries, managing ticket escalations on our case management platform and resolving issues or directing to specialist teams.
Deliver End-to-End Employee Lifecycle Operations:
Manage onboarding (contracts, visa support, insurance), offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentation.
Manage Regional Visa & Immigration Processes:
Partner with immigration providers and government relations to execute visa applications, renewals, quota submissions, and compliance requirements (e.g., OHC medicals, unemployment insurance).
Ensure Legal & Policy Compliance:
Maintain strict compliance with UAE and Kuwait Labour Laws, company policies, and data protection standards across all administrative workflows.
Drive Process Optimisation:
Identify opportunities to simplify HR procedures, leverage technology and AI to eliminate inefficiencies, and deliver key people analytics dashboards to support data-driven decision-making.
What You’ll Need to Thrive
Essential
Proven experience in an HR administration or People Services role, ideally within the UAE.
Strong working knowledge of UAE Labour Law under MOHRE alongside hands-on experience managing regional visa and sponsorship processes.
Demonstrated experience utilizing Workday (or similar enterprise HRIS) for data management and lifecycle processing.
Strong organizational skills and exceptional attention to detail, with a proven ability to prioritize multi-channel queries effectively.
Outstanding written and verbal communication skills in English.
Nice to Have
Professional Arabic language skills (written and spoken).
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
middleDubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Position Overview
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best-known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Tamara and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
The Revenue Enablement Senior Specialist is responsible for supporting the UK & EEA Commercial teams, and wider Revenue Enablement team with training delivery, enablement activation initiatives, content production, process management and improvements, reporting and communication. Act as a strategic partner to the VP of UK & EEA, participating in regional leadership meetings to proactively identify productivity bottlenecks before they impact revenue.
What you will be doing:
- Collaborating cross-functionally with multiple stakeholders and teams such as Commercial, People, Product, Operations and Marketing teams.
- Deliver high-impact workshops and coaching sessions that drive behavioral change to new joiners and existing teams in Commercial
- Build and refine enablement initiatives aiming to support performance improvements
- Field ad hoc content and support requests from the Enablement leads when onboarding specific Commercial roles in the region.
- Build training and content for e-learning and live in-person training (including Video content, Slides, and Docs)
- Promote our CMS and LMS platform best practices (experience with any Learning and Content Management system is appreciated)
- Maintain content libraries and repositories
- Manage internal communication campaigns via email, Slack, and similar tools.
- Manage data from training and other initiatives (including the analysis of data to identify and report on outcomes and gaps)
- Supporting high-impact flagship events like Kick Off, President’s Club, and Commercial Leadership Summits
Qualifications
- 3+ years of relevant experience in Sales/Commercial roles and/or Enablement/Training in FinTech, or Financial Services, or Tech, or SaaS
- AI native, Tech-savvy and data-driven
- Passionate about training and development
- Experience creating video, digital marketing content, and social media content is a plus
- Experience with Salesforce (reporting and dashboards) and Sales Engagement Tools like Clari, Groove, Salesloft, Outreach etc is a plus
- Strong foundational knowledge of global payments (Acquiring, Issuing, Schemes, and alternative payment methods) is desired but not essential
- Comfort and experience presenting to and influencing Director C-level stakeholders
- Understanding of complex Business Revenue cycles
- Great communication skills (copywriting experience is a plus)
- Ability to prioritise and work well with others
- Customer-focused and high attention to detail
- Agility and adaptability in a dynamic environment
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
About the Role
The Customer Success Organization is looking for an exceptional individual who is ready to impress our rapidly growing worldwide customer list, with outstanding support and attention. This individual will anticipate their customers’ needs, questions, and pain-points before they happen, then arm them with the information and insights to achieve their goals. It is an exciting time to join Chartbeat, as we bring together the teams and customers of both Chartbeat and Tubular Labs - and the Customer Success Manager will have the opportunity to deliver exceptional net growth of their book of business, with a high focus on cross-sell and upsell.
The Customer Success Manager will report into the Manager, Customer Success and is responsible for managing, developing, and growing existing customer relationships across APAC and assigned book of business. The Customer Success Manager will use systematic account management and forecasting to oversee a large base of customers to ensure timely account renewals, identify possible churns, provide product optimization, and ultimately own the net growth of their portfolio through strategic customer advocacy.
Responsibilities
Cultivate successful relationships with key stakeholders within customer organizations to ensure optimal engagement within the product and support
Understand the technical needs of each customer and collaborate with internal teams and external stakeholders to ensure the optimal delivery of Chartbeat and Tubular Labs solutions
Uncover each customer’s enterprise-level business goals and articulate how Chartbeat’s product suite is aligned to help exceed those KPIs
Communicate effectively with customers and stakeholders across APAC, including in Mandarin; business-proficient Mandarin speaking, reading, and writing is required
Identify opportunities for increased product optimization
Collaborate with internal teams to customize product offerings to suit individual customer needs as well as to build out and maintain custom account plans
Anticipate and negotiate annual renewals while continuously working with customers to assess upsell potential to optimize customer output and engagement
Deeply understand the competitive landscape and demonstrate proficiency in presenting Chartbeat and Tubular Labs as the optimal long-term solution
Proactively flag at-risk accounts and work closely with Customer Success Leadership and other internal stakeholders to retain accounts whenever possible
Identify critical opportunities for increased product optimization and engage in a consultative manner with key customer stakeholders to ensure customers get full value from their relationship with Chartbeat and our products
Demonstrate sincere curiosity to uncover and understand customer business challenges and a passion to exceed customer expectations via proactive engagement and trainings
Travel as needed to represent Chartbeat at customer meetings and conferences worldwide
Qualifications
Bachelor’s degree and/or equivalent experience
3-5 years of B2B relationship management experience
Experience working with and/or for media organizations a major plus
Demonstrated experience with consultative relationship building, objection-handling and customer-oriented demo skills, preferably in support of SAAS, cloud, media, marketing or web-analytics platforms
Recognized by key customers/stakeholders as a digital media and analytics expert who can leverage that knowledge into practical customer solutions
Ability to work independently and to effectively handle numerous and often simultaneous priorities with stakeholders across all functions of our customer organizations
Proven results consistently growing a portfolio of enterprise customer relationships
Strong sense of urgency and resiliency
Excellent written, persuasive speaking, demoing and contract negotiation skills
Demonstrated knowledge of CRM (Salesforce) activity, opportunity and pipeline management preferred
Familiarity with web/media publishing technologies and debugging tools is a major plus
Experience working with customers across APAC; business-proficient Mandarin speaking, reading, and writing is required
Demonstrated evidence of multinational experience; additional multilingual skills, including but not limited to Japanese, are a plus
Benefits
We are pleased to offer private
medical, dental, and vision
insurance through Allianz.
The Central Provident Fund (CPF) is a key pillar of Singapore’s social security system. CPF helps Singapore Citizens and Permanent Residents set aside funds to build a strong foundation for retirement.
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
All full-time employees of Chartbeat are eligible for twenty-five (25) days of vacation.
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and are the world’s leading tokenizer of public equities. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue to grow the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking an experienced attorney to join our legal team as
Senior Counsel, Commercial
. This role will work closely with business development, partnerships, marketing, operations, and other commercial teams to structure, negotiate, and execute the agreements that support Ondo’s growth.
The Senior Counsel, Commercial will serve as a practical and commercially minded legal partner across a broad range of strategic relationships and transactions. This individual will lead negotiations, advise stakeholders on contractual and regulatory risk, and develop scalable processes that enable the business to move quickly while protecting Ondo’s interests.
The ideal candidate has significant experience negotiating sophisticated commercial agreements within financial services, fintech, blockchain, or another high-growth technology business. They should be comfortable managing complex negotiations independently, balancing legal risk with commercial objectives, and partnering closely with senior business stakeholders in a fast-moving environment.
Responsibilities
Serve as a primary legal partner to business development, partnerships, marketing, operations, and other commercial teams
Draft, review, and negotiate a wide range of agreements, including strategic partnerships, distribution, technology, licensing, vendor, service, referral, marketing, data, and confidentiality agreements
Lead complex commercial negotiations from initial structuring through execution and renewal
Advise stakeholders on contractual, regulatory, reputational, and counterparty risks associated with commercial initiatives
Support relationships with financial institutions, fintech companies, blockchain protocols, exchanges, wallets, custodians, market makers, technology providers, and other ecosystem partners
Develop pragmatic solutions that balance legal protection with commercial objectives and speed of execution
Advise marketing and business teams on promotional campaigns, partner communications, public claims, and related commercial arrangements
Partner with compliance and regulatory counsel to address issues involving securities, financial promotions, anti-money laundering, data protection, licensing, and geographic restrictions
Develop and maintain contract templates, negotiation playbooks, approval processes, and scalable commercial legal workflows
Provide training and guidance to business teams on contracting, negotiation, and risk management
Manage outside counsel and specialist advisers where appropriate
Support the AGC Commercial and other senior legal personnel on strategic transactions and business priorities
Requirements
JD degree from an accredited U.S. law school
5–8+ years of legal experience at a major law firm and/or a high-growth blockchain, fintech, financial services, or technology company
Significant experience drafting and negotiating complex commercial agreements
Strong understanding of commercial contracting principles, including liability, indemnification, intellectual property, data use, confidentiality, service levels, termination rights, and regulatory allocation
Experience advising business development, partnerships, marketing, sales, operations, or other commercial teams
Strong commercial judgment and the ability to provide clear, practical advice in situations involving competing business and legal considerations
Ability to lead negotiations independently and engage credibly with senior internal stakeholders and sophisticated counterparties
Understanding of the blockchain industry and the commercial relationships that support digital-asset or financial-services businesses
Familiarity with securities, anti-money laundering, financial promotions, data protection, and other relevant financial-services regulations
Excellent drafting, negotiation, analytical, and communication skills
Highly organized, detail-oriented, and able to manage multiple transactions and deadlines simultaneously
Comfortable operating independently in a fast-moving and ambiguous environment
Experience with tokenized assets, institutional financial products, or international commercial arrangements is a plus
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
This role will be based in London, UK. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING:
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is £294,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
This role is part of the Revenue and Billing Operations Team, reporting to the Senior Manager Revenue and Billing Operations.
The purpose of this team is to accurately account for revenue, cost of sales and the associated balance sheet amounts, to ensure there are robust controls over processes and the balance sheet, and to provide analysis on Checkout’s net revenue results.
What you'll be doing:
- Preparing balance sheet reconciliations for different balance sheet accounts , posting manual correction journals and working with different teams to resolve balance sheet issues.
- Effectively business partner Finance leadership , providing commentary and analysis on Net revenue performance and balance sheet position.
- Support the group audit for the revenue and billing operations team.
- Hold responsibility for setting up new revenue and balance sheet recording processes, including writing procedure manuals and providing guidance to more junior members of staff.
- Continuous improvement of reporting/ processes to assist with stakeholder requirements.
- Set-up documentation and processes that are robust and well controlled for period end close and audit purposes.
- Continually look at ways of improving data integrity and quality, automation, strengthening of controls, operational and reporting efficiency.
- Perform accounting and reconciliation processes and controls across our key trading account balances.
- Analyse and reconcile data from various systems and sources to identify control gaps and reconciliation breaks.
- Participate in ad hoc projects as required.
Qualifications
- Professional finance qualification such as ACCA/ CIMA or equivalent
- Preferably with at least six years of progressive finance experience including month end reporting activities, and at least three years’ experience of balance sheet reconciliations
- Proven ability to find end-to-end solutions to issues and work cross-functionally and with remote teams - including Finance, Product, Engineering, Data.
- Excellent interpersonal and communication skills with ability to communicate with all levels.
- Experience of revenue month end and ASC606/ IFRS 15.
- Strong data analysis , excel data modelling and exposure to A.I automation tools.
- Experienced in working in a fast-paced, constantly changing environment
- Experienced with ERP systems (Workday Financials preferred but not required)
- Experience of working in a high-volume, complex and dynamic environment in a complex, regulatory environment, ideally within Payments/FinTech or Financial Services
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Location: New York, New York, USA
Our Story:
At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you!
What you will do:
Are you a driven, entrepreneurial sales professional ready to make a global impact? We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region.
In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience.
If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front.
Key Responsibilities:
Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
Manage data-driven account forensics to identify areas for expansion and churn prevention.
Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.
Your profile
3-5+ years of experience in high growth or start-up SaaS sales, environment.
Proven track record of managing enterprise or mid-market accounts.
Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Bachelors degree, preferably in business or a related field.
Proficiency in Microsoft Office.
Based in NYC region, with the ability to work on-site in at least 3 days per week
Ability to travel to Berlin, Germany and Denver, CO x times a year.
Full work authorization, there is no visa sponsorship available for this role.
Why is thinkcell the right place for you?
At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership:
We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First:
We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team:
We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence:
We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: Lehi, Utah
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We're looking for a Senior Customer Success Manager who can combine analytical thinking with strong customer relationships. You'll own the full customer lifecycle: from successful adoption and value realization through renewal and expansion opportunities. You should think strategically about what your customers need, use data to solve their problems, and own outcomes for your portfolio.
This is a full-time role based in Lehi with a hybrid work setup.
Day in the Life
Customer Success & Problem Solving (40%)
Become an expert in Workstream and your customers' business
Build deep understanding of how they manage hourly workforces, multi-location operations, and franchisee adoption
Own a portfolio of enterprise customers and build trusted relationships with key stakeholders
Use product usage data, customer activity, and financial signals to figure out what's working
Leverage CSM tools (Gainsight, Churn Zero, Totango, or similar) to get visibility into account health, adoption, and risk
When customers have complex challenges, identify them and work with Product, Support, and Sales to solve them
Run customer training, build content that helps them learn, and set them up to self-serve adoption where possible
Keep accurate account records and notes
Renewal & Retention (35%)
Own renewal conversations and drive renewal outcomes for your portfolio
Get ahead of at-risk accounts and develop recovery strategies based on understanding why customers churn
Use customer data and CSM tools to surface renewal timing and risk signals
Be the customer's voice internally. Push for features, process changes, and decisions that protect retention
Growth & Expansion Pipeline (15%)
Surface expansion opportunities and generate CSQLs for Sales through discovery and account analysis
Look at customer usage patterns and business fit to identify where Workstream can solve new problems
Partner with Sales to brief them on expansion readiness
Introduce customers to new features as it makes sense for their needs
Feedback & Insights (10%)
Share what you're seeing across your portfolio. Which segments stick around? What actually drives churn? What does healthy adoption look like?
Give the internal team feedback on product gaps, where training breaks down, and process improvements
Use the renewal forecast to figure out where to focus your energy and effort
Key Metrics You Will Be Measured On
Renewal rate and NRR for your portfolio
Customer retention and churn
Customer engagement and health
CSQLs generated for Sales
Product adoption and usage
Who You Are
4–6 years in Customer Success, Account Management, or similar work where you've owned customer outcomes. You've managed a portfolio, built relationships, and moved the needle. Experience closing renewals is helpful.
You're analytical and strategic. You read customer data and understand what it means. You can look at a health scorecard and know what to do. You notice patterns: which segments are resilient, what kills adoption, where expansion lives.
You're good at discovery. You ask questions that matter, listen, and actually understand what your customers are trying to accomplish. You naturally uncover renewal risk, expansion signals, and feature requests.
You can handle complexity and ambiguity. You manage enterprise customers with real nuance - multi-location operators, franchisees, corporate partners. You know when to escalate, when to fix it yourself, when to loop in Product.
You're a clear communicator. You can explain complicated concepts in simple terms to customers and internally. Your account summaries and feedback are actually useful to the team.
You're organized and detail-oriented. You keep your accounts clean, track next steps, and follow through. You're comfortable with dashboards and CSM tools.
Nice To Have
Experience with payroll, HR tech, QSR, or franchising
You've used CSM platforms like Gainsight, Totango, Churn Zero, or Intercom
You've worked at a startup or high-growth company
Background in renewals, contracts, or account management
You've managed multi-location or franchisee operations
What We Offer
A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.
In-office amenities and stocked kitchen
401K Plan
Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role in Utah is $80,000-$105,000 + target bonus. When determining a candidate’s compensation, we consider a number of factors, including skill set, experience, job scope, and current market data.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
LEASE AND FIXED ASSET ACCOUNTING
- Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis.
- Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups.
- Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution.
- Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries.
CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION
- Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates.
- Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract.
- Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions.
- Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs.
CONTROLS, AUDIT, AND ISSUE RESOLUTION
- Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention.
- Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation.
- Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly.
CROSS-FUNCTIONAL COORDINATION
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues.
- Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps.
PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT
- Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements.
- Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements.
- Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables.
- Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation.
- Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review.
- Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation.
- Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system.
- Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders.
- Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits.
- Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams.
PREFERRED
- Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support.
- Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations.
- Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus.
- Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity.
NICE-TO-HAVE
- Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment.
- Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues.
- Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment.
- Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: Remote (US)
IT Engineer
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows.
You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT.
Responsibilities
Identity, Access & SaaS Operations
Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA.
Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools.
Help enforce least-privilege access principles and support periodic access reviews and audits.
Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes.
Endpoint & Device Management
Support macOS endpoint management using Addigy, Iru, or similar platforms.
Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows.
Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees.
Help maintain endpoint security standards and configuration baselines.
Employee Lifecycle & Automation
Execute and coordinate end-to-end onboarding and offboarding processes, including:
Account provisioning and access configuration
Device setup and logistics
Role-based access enforcement
Secure deactivation and asset recovery
Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability.
Ensure lifecycle processes are documented, repeatable, and auditable.
Identify opportunities to improve lifecycle efficiency and reduce operational risk.
Tier 1 & 2 IT Support
Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints.
Serve as an escalation point for more complex access, integration, or device issues.
Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes.
Identify recurring operational problems and contribute to durable, system-level improvements.
Vendor Lifecycle & IT Operations
Support vendor onboarding, evaluation, and renewals.
Assist with SaaS access reviews and vendor offboarding.
Help maintain visibility into vendor usage, contracts, and lifecycle status.
Contribute to improving procurement and asset tracking processes.
Requirements
2–3 years of experience in IT support, IT operations, or systems-focused roles.
Experience providing Tier 1–2 IT support in a SaaS-heavy environment.
Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC.
Hands-on experience with IAM platforms such as Okta, Azure AD, or similar.
Experience supporting Google Workspace or Microsoft 365 environments.
Experience supporting macOS environments or strong endpoint fundamentals.
Comfort working in a terminal / CLI environment appropriate to experience level.
Ability to read and modify scripts written in Python, Bash, or PowerShell.
Strong written communication and documentation skills.
Ability to work independently in a fully remote environment.
Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling.
Nice to haves
Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune.
Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows).
Exposure to SaaS-first, identity-driven IT architectures.
Familiarity with vendor management, procurement workflows, or asset lifecycle tracking.
Interest in identity governance, security-adjacent work, or enterprise automation.
Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications).
What we offer
Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Warsaw, Poland; Tbilisi, Georgia; Medellin, Colombia
On behalf of
EnergyTech
Client #1
, SD Solutions is looking for a talented
Sales Engineer
The
Sales Engineer
will support the design, configuration, and performance assessment of battery energy storage systems using our tools and platforms. In this full-time hybrid role based in the USA, the engineer will split time between onsite collaboration and remote work, participating in technical discussions with product, software, and engineering teams.
Day-to-day tasks include providing presales technical support, demonstrations, support to internal stakeholders and clients, reviewing system requirements, assisting with integration and testing of software features related to BESS, and documenting application workflows and best practices. The role also involves analyzing field data, troubleshooting issues, and recommending improvements to system models and configurations to enhance reliability, efficiency, and user experience.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Provide presales technical support and product demonstrations
Support internal stakeholders and clients
Review system requirements
Assist with integration and testing of software features related to BESS
Document application workflows and best practices
Analyze field data, troubleshoot issues, and recommend improvements to system models and configurations to enhance reliability, efficiency, and user experience
Participate in technical discussions with product, software, and engineering teams
Requirements:
BESS experience and background in the battery storage market
Strong Technical Support skills, including issue diagnosis, stakeholder communication, and structured problem resolution
Software Development skills relevant to applications engineering (scripting, API integration, or working with simulation and modeling tools)
Electrical Engineering skills related to power systems, energy storage, and grid integration concepts
Mechanical Engineering skills helpful for understanding BESS hardware, thermal management, and system layout considerations
Testing skills for validating system performance, conducting functional checks, and documenting test results
Familiarity with battery technologies, inverters, and energy management systems
Ability to interpret technical documentation, single-line diagrams, and engineering specifications
Strong analytical, written, and verbal communication skills, with the ability to collaborate in a multidisciplinary environment
Bachelor’s degree or equivalent experience in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field preferred
Comfort working in a hybrid setup in Boston, MA and managing responsibilities with clear priorities and deadlines
Advantages:
Hands-on experience with battery energy storage systems (BESS)
Experience with energy management systems, inverters, and grid integration
Familiarity with simulation/modeling tools and API integrations
About the company:
A centralized platform for managing and monitoring renewable energy infrastructure. The solution consolidates digital asset data in a single environment, leveraging real-time monitoring and machine learning algorithms to optimize operational performance and reduce energy consumption at scale.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
WELCOME TO PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
THE ROLE
At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut.
You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite.
The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges.
WHAT WE’RE LOOKING FOR
- In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective
- Native level French or English communication skills complemented by a strong business acumen.
- Able to read and analyze server and application logs and debug errors.
- Strong experience working with REST HTTP APIs.
- Strong experience in project management, and ideally customer onboarding.
- Ability to investigate and solve complex technical problems to offer the best solutions to our customers.
BONUS POINTS FOR
- Experience in a similar role in a tech company.
- Experience and knowledge working in the online payments industry.
- Prior customer service experience working in a merchant-facing role.
- Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work.
- Experience working with Javascript to design and build small application scripts.
- Ability to read and understand application code (Golang).
WHAT YOU WILL BE DOING
- Provide technical support to merchants during their implementation of ProcessOut.
- Plan and manage their project of implementing the solution.
- Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support.
- Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
- Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.
- Interact with the Product/Engineering teams to pinpoint improvement ideas.
- Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions.
- Ability to multitask with multiple projects and integrations of key customers
- Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase.
ADDITIONAL INFORMATION
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values.
We believe in equal opportunities.
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com http://Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Panama City, Panama
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bogotá, Colombia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United Kingdom
Workplace: Remote
Our Solutions Architecture team understands high-level business strategy and translates it into technical requirements for our customers. We love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to customers, prospects, and partners, helping them visualise the steps to achieve their business objectives, and then delivering the outcome with them.
This role spans the whole customer journey. Before the sale, you are the technical lead alongside our Sales team, shaping the solution and earning the technical win. After the sale, you stay with the customer and deliver it, owning the hands-on work that turns a signed contract into a working, adopted capability. You own the outcome, not just the design. When a customer asks a question, you answer it.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling yet understandable way. You'll directly impact some of our most strategic private sector customers, and throughout all of these activities you'll provide feedback that improves the value and experience customers have with Chainalysis' solutions.
In this role, you'll:
- Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading the discussions on value creation and solution development that achieve the technical win
- Design customer-specific solutions for the deployment and integration of Chainalysis products, and give guidance on technical challenges ranging from high-level architecture to code implementation
- Own the post-sale customer experience end to end, configuring, deploying, and tuning our products yourself rather than coordinating others who do it, and working alongside customer teams so they become self-sufficient
- Drive sustained adoption and measurable value, from fast onboarding through to the ongoing work of monitoring usage, reviewing product health, tuning rules and alerts, and intervening when adoption slips
- Map customer workflows to capabilities across the product suite, including investigations, compliance, security, and data analysis solutions
- Investigate using Chainalysis tooling to a competent standard, tracing, attributing, and analysing on the platform, so you can surface actionable insights and integrate Chainalysis into the customer's compliance and risk workflows
- Be the person customers look to for answers, resolving technical, compliance, analytical, and operational questions directly, and owning time-sensitive decisions by validating signals quickly and moving the right matters through the correct escalation path
- Communicate and translate complex technical requirements to our Product and Engineering teams, including data gaps such as unclustered or unattributed services that you find in the field
- Become a trusted technical advisor to both internal and external customers, identifying business opportunities and substantially increasing our foothold with private sector customers and prospects
We're looking for candidates who have:
- Worked in or directly with our private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers
- Practical understanding of compliance, investigative, and risk workflows, and can speak credibly from practitioner experience in investigations, compliance, fraud, risk, or security
- A technical generalist background, comfortable with REST API integrations and familiar with how data is structured in SQL, and always interested in learning more
- Experience of account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion
- The ability to communicate clearly with both technical and executive audiences
- Curiosity, fast learning, and motivation to solve difficult customer problems
- A collaborative approach and generosity with knowledge
- Fluency in English
Nice to have experience:
- Financial compliance and anti-money laundering obligations
- Proficiency in Python, REST API integrations, and SQL databases
- Hands-on use of AI tooling to improve delivery quality or speed
- Experience handling sensitive data and proprietary methods, and protecting them while using them effectively
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
ОфисseniorLondon
Singapore
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPhilippines; Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers