Location: India; Philippines; Malaysia; Nepal
About the Role
KAIZEN is seeking a detail-oriented and proactive
Internal Process Auditor
to ensure robust internal compliance across services such as
PPMs (Planned Preventive Maintenance)
,
AMCs (Annual Maintenance Contracts)
, and
Building Insurances
. The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.
Key Responsibilities
Internal Audit Coordination:
Plan, schedule, and execute ISO 9001:2015 internal audits.
Compliance Monitoring:
Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
Documentation & QMS Management:
Maintain, update, and improve QMS documentation and SOPs.
Risk & Non-Conformity Management:
Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.
Reporting & Presentation:
Prepare and present monthly audit reports, findings, and recommendations to management.
Continuous Improvement:
Recommend improvements, follow up on corrective actions, and measure impact.
ISO Engagement & Training:
Stay updated on ISO standards and deliver awareness sessions across teams.
Cost Management:
Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.
Requirements
Qualifications
Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
Minimum 3 years of experience in internal auditing or quality management
ISO 9001:2015 Internal Auditor certification
Experience in facilities management, AMC/PPM operations, or insurance compliance
Key Competencies
Strong problem-solving and analytical skills
Critical thinking and risk management
Exceptional attention to detail
Excellent communication and organizational abilities
Independence and self-motivation
Familiarity with continuous improvement practices
Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you.
Location - California
An overview of this role
As a Strategic Account Executive in California, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across California, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in California, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of California enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused in California, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$172,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: EMEA
Workplace: Remote
ClickHouse welcomed Langfuse, the leading open-source platform for tracing, evaluation, and observability, to strengthen its position in the AI infrastructure and LLM observability ecosystem. With ClickHouse and Langufuse scaling to power enterprise AI workloads, we're growing our support team to provide a world-class experience for our expanding customer base, with unified expertise across database infrastructure and AI observability.
We are seeking a Technical Customer Support Engineer to join our global Support Engineering team in a hybrid role spanning both ClickHouse and Langfuse ecosystems. In this position, you will support customers across EMEA and globally in the Americas and APJ when support is needed or coverage overlaps. You’ll be handling technical issues and solutions, ranging from core ClickHouse database requests to helping thousands of AI product teams succeed with tracing & evals in Langfuse. You will own a wide array of responsibilities, including front-line troubleshooting, community support, pre- and post-sales technical activities, and partnering on deeply technical POCs, and suggesting improvements to how we do things in Support at ClickHouse.
What You'll Be Doing
- Supporting and guiding our ClickHouse & Langfuse users, customers, and prospects via cases, chat, Slack, community, and phone calls, delivering high-touch guidance within required Service Level Agreements (SLAs) as part of a global on-call coverage rotation.
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training.
- Work closely with our global Support Services, Engineering, Go-to-Market, and Product Management teams to help define the functionality required by users and customers.
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers.
- Escalate bugs to product engineering and close the loop with the customer once shipped.
- Go through deep technical integration/implementation questions together with our customers and directly within their codebases.
- Build strong, trusted relationships with colleagues, customers, and partners across the developer ecosystem
What You Bring
For ClickHouse & Core Infrastructure:
- Databases & OLAP Systems: Hands-on experience with databases, OLAP, or distributed systems (ClickHouse, SQL engines, or cloud-native SaaS infrastructure).
- Systems Fundamentals: Strong software engineering fundamentals (CS, Data Science degree, or comparable hands-on project experience) with comfort reading code, working with data pipelines (e.g., Kafka, Spark), or debugging cloud infrastructure (AWS/GCP/Azure).
- Distributed & Operational Rigor: Comfort working in a global, remote-first team aligned to SLA coverage, on-call needs, and async communication.
For Langfuse & AI Observability:
- LLM Tooling & Application Dev: Genuine curiosity for LLM application development with hands-on experience building, debugging, or evaluating LLM-powered products using frameworks like Python, TypeScript, LangChain, LlamaIndex, or Vercel AI SDK.
- Tracing, Evals & Developer Tooling: Familiarity with LLM observability/eval tooling, prompt workflows, model provider APIs (OpenAI, Anthropic), or OpenTelemetry-style tracing to unblock AI-product teams.
- Technical Support & Communication: Strong written communication across registers. You have concise Slack troubleshooting, clear long-form docs/guides, and a customer-first mindset to unblock engineers.
Bonus Points
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with ClickHouse
- Experience with Langfuse specifically, or with LLM observability/eval tooling more broadly.
- Experience with AWS, GCP, or Azure.
- Experience with data pipeline technologies such as Kafka, Kinesis, Spark, or RabbitMQ.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for
GitLab.com
, self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served.
You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the
Gitaly Team Page
.
What you’ll do
Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through.
Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance.
Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions.
Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes.
Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews.
Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations.
Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows.
Respond to user emergencies, platform alerts, and support requests, including regular on-call duties.
What you’ll bring
Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments.
Experience owning complex projects end to end, including technical design, execution, rollout, and operational support.
Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability.
A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines.
Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation.
Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear.
Professional experience with Go or another backend or systems language.
Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements.
Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable.
About the team
The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the
Gitaly Team Page
.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range: 272,000 - 408,000 PLN
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Plan: Spec-Driven Development team, you'll help build GitLab's intent-to-code loop: agentic workflows that turn a stated intent into a refined work item, an implementation plan, and verified, mergeable code. You'll own early-stage backend work across the flows, application programming interfaces, data models, and evaluation systems behind this experience, using Ruby on Rails, Python, PostgreSQL, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
You'll join a small, distributed team working on one of GitLab's highest-visibility product bets, collaborating with design partners toward a public beta. In your first year, you'll lead major features from an unclear problem through release, help shape scope with product and users, mentor other engineers, and influence technical decisions across agent workflows and evaluation methods.
What you’ll do
Lead backend features from early product discussions through technical design, implementation, rollout, and post-launch learning.
Build the flows, application programming interfaces, and data models behind agent-generated work items, implementation plans, durable specifications, and mergeable code.
Develop evaluation and benchmarking systems that measure workflow quality, token cost, and success rate.
Use Ruby on Rails and Python to build reliable production systems, with PostgreSQL, GraphQL, representational state transfer, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
Collaborate directly with product, design, engineers, design partners, and users to shape scope and make practical trade-offs.
Coordinate multi-person projects across the team and communicate decisions clearly in GitLab's asynchronous, all-remote environment.
Mentor other engineers and contribute to technical direction across the Plan group and related artificial intelligence initiatives.
Work in short iterations, share progress through demos, and use results and user feedback to guide what comes next.
What you’ll bring
Strong Ruby on Rails experience in a large production codebase and production experience with Python.
Experience driving substantial projects with several engineers over multiple months, with clear user or business outcomes.
A product mindset and experience owning features end to end, including shaping scope, making trade-offs, engaging with users, and learning from adoption after launch.
A full stack background with a current focus on backend engineering, plus the ability to read modern frontend code and design effective APIs.
Strong application programming interface design and structured query language fundamentals.
Experience exploring artificial intelligence-assisted development.
The ability to work independently, collaborate across functions and regions, and support others through technical leadership and mentoring. Experience with GraphQL, PostgreSQL performance at scale, or building and evaluating large language model or agent systems is helpful but not required.
We welcome candidates with different backgrounds and transferable experience. If you're excited about the role but don't meet every qualification, we encourage you to apply.
About the team
We are a team of four engineers, with two backend and two frontend engineers across Canada and Europe. You'll work in an all-remote, async-first environment with weekly sync calls, retrospectives, demos, and short iterations. This is early-stage work with broad ownership, space for creativity, and a fast pace. For more about our team and its work, see
Plan Team Handbook Page
and
Spec-Driven Development Initiative
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range: 272,000 - 408,000 PLN
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Netherlands; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, Chef or Kubernetes.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Strong grounding in Security / AI technologies
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tampa, United States; Clearwater, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Seattle, United States; Lynnwood, United States; Bellevue, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Santa Barbara, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, United States; Walnut Creek, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Antonio, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Salt Lake City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Greenwich, United States; East Hartford, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Dallas, United States; Plano, United States; Fort Worth, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.
Some examples of our projects:
Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities
Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities
Driving infrastructure modernization and scalability programs that support our growing customer base
Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards
What you will do
Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement
Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs
Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates
Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact
Partner with customer success and cross-functional teams to refine communication plans, and operational workflows
Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation
What you will bring
Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption
Demonstrated ability to define strategy and create clarity within extreme ambiguity
Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives
Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue
Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders
Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact
Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities
Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence
Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers
Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success
Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges
Proven experience leading complex reliability programs across multiple engineering organizations
Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives
Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization
About the team:
The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
As Head of Legal, you will serve as Niantic Spatial's primary legal advisor and build the legal function from the ground up. You will partner closely with Sales, Product, Engineering, Finance, People, Security, and the executive team to negotiate strategic commercial agreements, advise on legal and regulatory matters, and establish practical processes that enable the business to move quickly. We are looking for a strong business partner who helps accelerate the company while managing risk.
This is a foundational role. You will set the legal operating model, own our most complex commercial relationships, and be a trusted voice at the leadership table — balancing legal rigor with the practical judgment a fast-moving company requires. Reporting to our CEO or President and COO, you will shape both the legal strategy and the organization that executes it as Niantic Spatial scales.
What You'll Do
Serve as the Company's Legal Partner
- Advise executive leadership on legal, strategic, and business matters.
- Provide practical, risk-balanced guidance that enables informed business decisions.
- Partner across every function to embed legal thinking into day-to-day operations.
Lead Commercial Contracting
- Own the negotiation and execution of enterprise customer, partner, supplier, reseller, technology, licensing, and data agreements.
- Partner with GTM to accelerate contract execution while protecting the company's interests.
- Develop standard agreements, negotiation playbooks, fallback language, and contracting best practices that improve efficiency and consistency.
- Support strategic partnerships and complex commercial transactions.
Guide Corporate & Strategic Matters
- Manage corporate governance, Board support, and corporate records.
- Act as legal lead on corporate matters, including financing transactions.
- Support acquisitions, investments, strategic partnerships, and other corporate initiatives as the company grows.
Drive Compliance & Risk Management
- Advise on privacy, AI governance, intellectual property, export controls, data licensing, and emerging regulatory requirements.
- Partner with Security, Engineering, and Product to address customer compliance obligations and public sector requirements.
- Develop practical legal policies, approval frameworks, and governance processes that scale with the business.
Build the Legal Function
- Establish the legal operating model, including processes, systems, templates, and outside counsel management.
- Create scalable legal operations that improve speed, consistency, and visibility.
- Manage wide-ranging patent and trademark portfolios to protect company intellectual property.
- Help define the long-term legal strategy and organization as Niantic Spatial continues to grow.
Manage Legal Disputes
- Respond to formal and alleged disputes initiated by third parties using cost-effective counsel.
- Drive litigation strategy.
- Provide risk assessments and status updates to the C-suite.
What You'll Bring
- J.D. from an accredited law school and active membership in the California Bar, or the ability to register as in-house counsel in California.
- 8+ years of combined law firm and in-house legal experience, with meaningful exposure to high-growth technology companies.
- Significant experience negotiating complex enterprise technology and commercial agreements — including software licensing, SaaS, AI, data, and technology transactions.
- Demonstrated ability to independently manage a broad range of legal matters with sound business judgment and without requiring extensive outside counsel support for routine matters.
- Strong knowledge of intellectual property, privacy, and regulatory frameworks relevant to AI and technology businesses.
- Excellent communication skills and the ability to influence stakeholders across all levels of the organization — including executive leadership and the Board.
- A practical, collaborative approach that balances legal risk with business objectives and earns trust as a partner, not a gatekeeper.
Nice to Have
- Experience supporting AI, machine learning, robotics, geospatial, cloud infrastructure, or developer platform companies.
- Experience with government contracting, public sector procurement, or defense customers.
- Familiarity with global privacy laws, AI governance frameworks, and international commercial transactions.
- Experience building or leading a legal function within a startup or scaling technology company.
In Your First Year
Within your first year, you will have:
- Become a trusted legal advisor to the executive leadership team and a credible voice at the leadership table.
- Meaningfully reduced commercial contract cycle times through improved processes, templates, and negotiation playbooks.
- Established scalable legal operations, including systems, policies, and governance frameworks, that enable business growth while managing risk.
- Built strong, trusted partnerships across Sales, Product, Finance, Security, People, and Engineering.
- Developed an effective outside counsel strategy that delivers high-quality legal support while managing spend.
- Created a legal function that is viewed as a business enabler - known for accelerating decisions, not slowing them down.
Compensation & Benefits
The expected salary range for this role is $270,000 –$340,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco, CA office with a minimum of 4 days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed — you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: New York, New York, United States
About the Role
iCapital is looking for a Investor Onboarding and Regulatory Review VP to join its Regulatory and Compliance team to review investor subscription materials submitted in relation to investments in private and registered funds. The candidate will be responsible for ensuring completeness and compliance of investor subscription materials with the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Exchange Act of 1934, and FINRA Rules.
Responsibilities
Lead the Subscription Document Review team.
Manage client engagements and relationships.
Review, track, and maintain investor subscription materials, including subscription booklets, indexes, and related documentation.
Create and maintain client and investor reporting tracking investor subscriptions, deadlines, and transaction-related data.
Maintain and update rules of engagement for fund sponsors and law firm fund formation departments.
Communicate with investment relation teams on ongoing fundraises and investor issues.
Provide deficiency comments for investor subscription materials.
Qualifications
8-15+ years of alternatives experience, preferably with private funds and registered investment advisor experience.
Experience in fund structuring and formation, reviewing governing documents for alternative and registered funds.
Experience reviewing governing documents for investors, e.g., limited liability company agreements and trust agreements.
Knowledge of the Investment Company Act of 1940 and Securities Act of 1933.
AML/KYC knowledge of regulatory requirements for private fund investors is a plus but not required.
Excellent verbal communication skills and strong ability for personal interaction.
Professionalism both client-facing and internally.
Thrives in a fast-paced environment with a continuous learning mindset.
Self-motivated with robust project management and process development skills
JD a plus, but not required
Benefits
The base salary range for this role is $155,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is looking for an Investor Onboarding and Regulatory Review VP to join its Regulatory and Compliance team to review investor subscription materials submitted in relation to investments in private and registered funds. The candidate will be responsible for ensuring completeness and compliance of investor subscription materials with the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Exchange Act of 1934, and FINRA Rules.
Responsibilities
Lead the Subscription Document Review team.
Manage client engagements and relationships.
Review, track, and maintain investor subscription materials, including subscription booklets, indexes, and related documentation.
Create and maintain client and investor reporting tracking investor subscriptions, deadlines, and transaction-related data.
Maintain and update rules of engagement for fund sponsors and law firm fund formation departments.
Communicate with investment relation teams on ongoing fundraises and investor issues.
Provide deficiency comments for investor subscription materials.
Qualifications
8-15+ years of alternatives experience, preferably with private funds and registered investment advisor experience.
Experience in fund structuring and formation, reviewing governing documents for alternative and registered funds.
Experience reviewing governing documents for investors, e.g., limited liability company agreements and trust agreements.
Knowledge of the Investment Company Act of 1940 and Securities Act of 1933.
AML/KYC knowledge of regulatory requirements for private fund investors is a plus but not required.
Excellent verbal communication skills and strong ability for personal interaction.
Professionalism both client-facing and internally.
Thrives in a fast-paced environment with a continuous learning mindset.
Self-motivated with robust project management and process development skills
JD a plus, but not required
Benefits
The base salary range for this role is $155,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
УдалённоEMEA
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УдалённоseniorThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
УдалённоThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
УдалённоseniorRemote, Netherlands; Remote, Spain; Remote, United Kingdom; Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values; Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones
УдалённоTampa, United States; Clearwater, United States
Seattle, United States; Lynnwood, United States; Bellevue, United States
Santa Barbara, United States
San Francisco, United States; Walnut Creek, United States
San Antonio, United States
Salt Lake City, United States
Greenwich, United States; East Hartford, United States
Dallas, United States; Plano, United States; Fort Worth, United States
УдалённоRemote, Canada; Remote, United States; Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates; Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives; As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридheadSan Francisco, CA
New York, New York, United States
Greenwich, Connecticut, United States
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