Location: Home based - EMEA
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based remotely in EMEA time zones.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - Beijing, China
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. The Commercial Engineering Quality Assurance (QA) team works with all the engineering teams in Canonical, OEM and ODM customers, to bring Ubuntu directly to millions of users by delivering certified Ubuntu laptop, desktop, IoT and other computing devices.
As a Software QA engineer, you will join the team responsible for our strategy for quality coordination and testing. You will be a quality expert with extensive experience establishing quality processes from the ground up. You will understand the tools and techniques used to introduce new products, and will work with teams across the company to drive quality improvements through the entire development cycle.
Location: This is an office-based role in Beijing.
As a Software Quality Assurance Engineer you will:
Plan, create and manage the overall Quality Planning strategy and document
Improve our automated test capability with design and code contributions
Perform automated and manual testing of Ubuntu Desktop, Server and Core on varies latest hardware.
Suggest solutions to identified product problems
Collaborate with the Project team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest improvements
Oversee continuous improvement projects
Collect quality data
Establish proactive measures to improve the quality and reliability of the Ubuntu platform
Prepare time estimates and schedule for testing activities
Identify, isolate, and document bugs clearly and concisely in the bugs database
Work with development teams across multiple projects to build efficient, effective automated testing
Communicate effectively with colleagues in a variety of time zones around the world
Triage test reports and customer bugs
The successful Software Quality Assurance Engineer will have :
Experience with the Linux desktop, and related technologies. Ubuntu experience would be a plus
Solid grasp of commercial Software QA practices and ideas on how to integrate them into Linux Community standards
Experience with common scripting languages, including Shell script, Python or JavaScript
Comfortable with online communication and collaboration such as mailing lists, Mattermost, wiki
Excellent logic, problem solving, and troubleshooting skills
Strong written and spoken communication skills in English
Ability to be productive in a globally distributed team
Ability to pick up new technologies and achieve high effectiveness quickly
What Canonical Offers:
Learning and development
Annual compensation review
Recognition rewards
Annual leave
Priority Pass for travel
Annual health check
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
• Оказывать юридическую поддержку по работе с платежными провайдерами (PSP), включая согласование договоров и вопросы регуляторного соответствия. • Сопровождать корпоративные процессы: регистрацию компаний, корпоративное управление, реструктуризацию и сопровождение юридических лиц в разных юрисдикциях.
Location: Canada
Workplace: remote
About Xsolla
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
About the Role
We're looking for a Staff Engineer to own the smart wallet and account abstraction layer of Xsolla's Web3 platform. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how millions of players get an on-chain account they never have to think about — setting direction, making hard architectural calls, and raising the bar across the org.
Concretely, you'll own the account model behind Xsolla ZK, our zkSync-based L2, and the wallet that sits inside Xsolla App. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account — derived from their identity claim, identical on every device, with private keys that never leave the client. That account is not a separate "wallet" screen: it is the player's inventory, and it backs minting, gifting, trading on our Bazaar marketplace, Merkle-based reward airdrops, gas sponsorship, and an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider. You'll own the primitives underneath all of it: the ERC-4337 user operation lifecycle, EIP-7702 delegation, session keys and origin-bound Smart Sessions, paymaster and gas abstraction strategy, and the custody and recovery roadmap — including the move from raw key export to MPC custody.
You will own the strategy behind account abstraction, signing, and session management at scale, and evolve our smart account and permissioning model to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering, product, security, and legal stakeholders, not just designing in isolation.
You are technically deep, calm under pressure, and comfortable being the escalation point when production wallet issues get hard — because in this domain, "hard" means a stuck user operation, a drained paymaster, or a signing prompt a player didn't understand. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it.
Responsibilities
Own Smart Wallet & AA Architecture
— Own the technical strategy and architecture of our smart wallet platform, covering the account model, signing, session management, and gas abstraction at scale.
Design the Account & Signing Model
— Design and evolve our ERC-4337 user operation lifecycle (prepare → sign → submit → confirm), EIP-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives that let players act without a prompt on every transaction.
Own Gas Abstraction
— Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable.
Harden the dApp-Facing Surface
— Own the security model where our signer meets third-party applications: EIP-1193 / EIP-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow. Define what a player is actually approving, and make sure the UI can prove it.
Drive Custody & Recovery
— Lead the custody roadmap from today's interim mechanisms toward MPC-based custody, and design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets.
Drive Cross-Team Technical Decisions
— Drive decisions on account architecture, SDK contracts, data modeling, and platform reliability, and build buy-in across the wallet, marketplace, SDK, mobile, and security teams.
De-Risk Proactively
— Identify systemic risks — key management, signature phishing, reorgs and indexer staleness, bundler and RPC dependencies, contract upgrade paths — and lead initiatives to resolve them before they become incidents.
Set Engineering Standards
— Define engineering standards, review critical code, contracts, and designs, and create leverage for the team through documentation, tooling, and mentorship.
Align with Stakeholders
— Collaborate with product, security, legal, and infra teams to align on roadmap and translate business and regulatory needs into well-scoped technical plans.
Own Production Escalations
— Serve as the go-to escalation point for complex production issues in the wallet and account abstraction domain.
What You Bring
Account Abstraction & Smart Wallets
ERC-4337 Depth
— Deep, hands-on understanding of ERC-4337: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (ERC-7562), gas estimation and its failure modes, counterfactual deployment, and signature validation for undeployed accounts (ERC-6492).
EIP-7702 & the Post-Pectra Landscape
— Working knowledge of EOA delegation, its interaction with ERC-4337 EntryPoint v0.8, and the trade-offs and risks it introduces (residual key authority, delegation phishing, storage collisions).
Smart Account Implementations
— Experience building on or extending production smart account implementations (Safe, Kernel, Biconomy, Coinbase Smart Wallet, or equivalent), and familiarity with modular account standards (ERC-7579 / ERC-6900).
Session Keys & Delegated Permissions
— Experience designing scoped, time-limited, policy-bound authority: session keys with TTL and contract allowlists, origin binding, permission revocation, and delegated-permission standards (ERC-7710 / ERC-7715).
Signature Schemes & Wallet Interfaces
— Practical command of EIP-712 typed data, ERC-1271 contract signatures, WebAuthn / passkey (P-256) signers, and the wallet-facing standards: EIP-1193, EIP-6963, EIP-5792 batched calls, ERC-7677 paymaster interfaces.
Production Wallet Experience
— Experience designing or operating a production smart wallet or account abstraction system serving real users and real value.
Production Crypto Track Record
Scale in a Major Crypto Organization
— Substantial engineering experience at a large crypto product or protocol organization — for example Coinbase, Kraken, Base, Safe, the Ethereum Foundation, Consensys / MetaMask — or a comparable wallet, exchange, or account-abstraction infrastructure team where wallet correctness and custody were core to the product.
Operational Judgment Under Value at Risk
— You have shipped and operated systems where a bug meant lost funds, and you can talk concretely about the guardrails, reviews, and rollback paths you put in place.
Smart Contracts & EVM
Solidity & EVM Fluency
— Ability to read, review, and write account, paymaster, and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors.
L2 Specifics
— Understanding of L2 execution differences and how they affect wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior, and RPC and indexer semantics.
Backend Engineering
Go Engineering
— Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling.
TypeScript & SDK Design
— Ability to design and own client-side SDK surfaces in TypeScript that other engineering teams — internal and external — build on top of.
Distributed Systems
— Experience with distributed systems and their trade-offs (consistency, availability, failure modes), and with reconciling off-chain state against an authoritative on-chain result.
Data & Infrastructure
PostgreSQL
— Schema design, query optimization, migrations at scale.
Kubernetes
— Deploying, operating, and debugging services in a k8s environment.
Message Streaming
— Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery.
Git & CI/CD
— Git and modern CI/CD practices.
Security
Key Management
— Hands-on experience with key material in production: platform secure storage (Keychain / Keystore), HSMs, MPC or threshold signing, and the operational discipline around each.
Wallet Threat Modeling
— Solid grasp of the wallet attack surface: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, and paymaster griefing and DoS.
Leadership
Cross-Team Initiative Leadership
— Proven ability to lead multi-quarter technical initiatives across teams.
Architectural Influence
— Track record of influencing architecture and standards beyond your immediate team.
Written & Verbal Communication
— You write RFCs and design docs that people actually read.
Nice to Have
Experience working in the video game industry, building or operating platforms for game developers, publishers, or players
Hands-on experience with the zkSync / Elastic Chain ecosystem (ZKsync OS, Matter Labs stack, native AA and paymaster flows, custom L2 operations)
Experience with embedded and ecosystem wallet providers or AA infrastructure vendors (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}) — and clear views on where to build versus buy
Experience with MPC / threshold custody, social recovery, or guardian-based recovery in a consumer product
Experience with NFT and token infrastructure at scale: ERC-721 / ERC-1155 / ERC-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services
Contributions to open-source wallet, security, or identity projects — including authorship or review of ERC / EIP standards
Familiarity with compliance requirements relevant to crypto consumer products: KYC / AML, geofencing, MiCA, SOC 2, ISO 27001, GDPR data minimization, audit logging
Experience with identity and auth integration for wallet derivation (OAuth 2.0 / OIDC, JWT verification, token scoping)
Background in platform or infrastructure engineering — building systems other engineers build on top of
Experience owning a mobile wallet surface (React Native / Expo, WebView provider injection, native signing UI)
Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work
How We Work
Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room.
We value directness, technical depth, and follow-through. In this domain that means saying plainly when a design has custody, security, or reversibility implications, defending your position with evidence, and staying engaged until it's resolved. Where a decision touches player funds or key material, we expect the conservative call to be argued for explicitly rather than assumed.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями.
Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями.
Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая:
— быстро и качественно решает проблемы пользователей;
— повышает доверие к платформе;
— снижает отток клиентов;
— помогает возвращать пользователей в продукт;
— выявляет системные проблемы и передаёт их продуктовой команде;
— автоматизирует большую часть типовых обращений;
— работает на основании прозрачных метрик и SLA.
Основные задачи:
— Управлять командой клиентского сервиса численностью около 11 человек.
— Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников.
— Разработать и внедрить SLA по типам и приоритетам обращений.
— Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел.
— Определить правила эскалации сложных, финансовых и конфликтных кейсов.
— Создать регламенты, инструкции, шаблоны ответов и единую базу знаний.
— Сформировать Tone of Voice и стандарты коммуникации с пользователями.
— Внедрить систему контроля качества диалогов и регулярного QA.
— Настроить обучение, аттестацию и развитие сотрудников.
— Создать прозрачную систему метрик и отчётности по работе поддержки.
— Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания.
— Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам.
— Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта.
— Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями.
— Управлять инцидентами и массовыми обращениями пользователей.
— Планировать необходимую численность команды, смены и нагрузку.
— Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем.
Цели на первые 30 дней:
— Провести полный аудит клиентского сервиса.
— Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке.
— Классифицировать основные причины обращений пользователей.
— Выявить критические разрывы в клиентском пути.
— Описать зоны ответственности и правила эскалации.
— Подготовить план трансформации клиентского сервиса на 90–180 дней.
Цели на первые 60 дней:
— Внедрить базовые SLA и приоритеты обращений.
— Запустить регламенты обработки ключевых типов запросов.
— Сформировать и внедрить Tone of Voice.
— Запустить базу знаний и единые шаблоны ответов.
— Внедрить QA-карту и регулярную оценку качества диалогов.
— Настроить управленческий дашборд по ключевым метрикам.
— Организовать регулярное обучение и обратную связь для команды.
— Запустить понятный процесс взаимодействия поддержки с другими отделами.
Цели на первые 90 дней:
— Обеспечить выполнение SLA не менее чем по 85% обращений.
— Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%.
— Снизить долю повторно открытых обращений до 10% и ниже.
— Довести внутреннюю оценку качества диалогов до 85–90%.
— Запустить автоматизацию наиболее частых типов обращений.
— Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды.
— Снизить количество зависших и незакрытых обращений.
— Создать прозрачную систему оценки эффективности каждого сотрудника.
Цели на 6–12 месяцев:
— Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше;
— CSAT — 85% и выше;
— FCR — 70–80%;
— QA Score — 90% и выше;
— доля повторных обращений — не более 10%;
— автоматизация 50–70% типовых обращений;
— снижение ручной нагрузки на команду на 40–60%;
— снижение стоимости обработки одного обращения минимум на 30%;
— сокращение критических жалоб и эскалаций;
— измеримое снижение оттока пользователей после обращений в поддержку;
— формирование стабильного потока продуктовых улучшений на основании обращений клиентов.
Ключевые показатели роли:
— First Response Time.
— Average Resolution Time.
— SLA Compliance.
— First Contact Resolution.
— CSAT.
— QA Score.
— Reopen Rate.
— Backlog и количество незакрытых обращений.
— Количество обращений на одного активного пользователя.
— Доля автоматизированных обращений.
— Cost per Contact.
— Retention пользователей после обращения.
— Количество выявленных и устранённых системных причин обращений.
Наши ожидания от кандидата:
— Опыт управления клиентским сервисом или поддержкой от трёх лет.
— Опыт управления командой от 10 человек.
— Практический опыт построения или серьёзной перестройки службы поддержки.
— Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик.
— Опыт создания регламентов, базы знаний и системы контроля качества.
— Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных.
— Опыт внедрения автоматизации, чат-ботов или AI-инструментов.
— Умение работать со сложными, конфликтными и финансовыми обращениями.
— Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management.
— Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений.
— Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность.
Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте.
Какого человека мы ищем:
Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы.
Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата.
У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry.
Helix is our flagship Ad-Network team of around 60 top-tier engineers and data scientists spanning backend, mobile SDKs, data engineering, infrastructure, and AI. Helix has evolved beyond powering Voodoo's own gaming portfolio—our technology is now directly integrated into games from external, third-party publishers worldwide.
Operating across millions of third-party devices in real-time bidding environments creates unique technical challenges around SDK performance, ultra-low latency, and intelligent automation.
Within Helix, you’ll join the AdExperience squad—a focused team of Senior Product Managers, QA/Release Engineers, and five exceptional Senior Engineers specialized in backend and mobile SDK development. Together, you will push the boundaries of iOS SDK architecture and champion modern, agentic AI workflows to set new industry standards.
ROLE
We’re looking for a visionary and talented Senior iOS Engineer to join our dynamic, passionate, and committed to excellence team at the forefront of advertising technology!
As a Senior iOS Engineer, you will drive the development of cutting-edge SDKs, influencing the experience of millions of users across diverse devices. A pivotal member of our engineering team, you will help shape the direction of our iOS technical efforts while serving as a high-impact, hands-on individual contributor.
- Technical Vision & Code Standards: Guide the technical direction for our iOS projects. Drive innovation, establish architectural best practices, and ensure the highest standards of code craftsmanship across our codebase.
- AI Usage & Agentic Workflows: Raise the bar in AI adoption across the team—actively integrating agentic workflows, LLMs, and AI-driven automation tools to solve complex challenges and elevate developer productivity.
- Code Excellence: Craft robust, maintainable, and high-performance code that sets industry benchmarks as a senior hands-on individual contributor.
- Collaborative Code Reviews: Actively participate in thorough code reviews, fostering a culture of continuous technical improvement and knowledge sharing within the engineering team.
- Architectural Decisions: Make critical decisions regarding the architecture and technical stack of our iOS SDKs and applications to ensure long-term stability and scalability.
- Quality Assurance: Guarantee the enduring quality and reliability of our iOS projects through rigorous testing, performance profiling, and continuous integration practices.
PROFILE
- 6/7+ years of experience in mobile software development.
- 5 years minimum in Swift.
- Strong proficiency and proactive mindset towards leveraging AI technologies (e.g., agentic AI, LLMs, AI coding assistants) to enhance software development efficiency and code quality.
- Excellent problem-solving, critical thinking, and communication skills.
- Demonstrated ability to make critical technical decisions independently.
- Extensive experience in writing robust, maintainable, and high-performance Swift code.
- Writing efficient unit tests, integration tests, and UI tests.
- In-depth knowledge of iOS development tools, frameworks (SwiftUI, Combine, and CoreData), and best practices (MVVM, Protocols, Delegates).
- Excellent level of spoken English.
NICE TO HAVE
- Previous experience in the AdTech industry or in mobile ads integration.
- Experience with SDK development and a deep understanding of the challenges and opportunities in this space.
- Experience in Objective-C, Kotlin, Node.
- Practical experience setting up or customizing AI developer agents and automated AI workflows.
- Experience in optimizing App performance, reducing memory footprint, and decreasing package size.
- Experience in deploying iOS frameworks on CocoaPods.
- Experience in deploying iOS applications with CircleCI and Fastlane.
- Working knowledge of remote APIs, concurrency, layouts, transitions, animations.
OUR STACK
⧫ Xcode ⧫ Swift ⧫ Objective-C ⧫ SwiftUI ⧫ Combine ⧫ CoreData ⧫ GitHub ⧫ CocoaPods ⧫ CircleCI ⧫ AWS ⧫ AI Coding Tools & Agentic Workflows
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. Our portfolio includes games such as Mob Control and Block Jam, studios such as BeachBum, and apps including BeReal and Wizz.
This role is full time, on a permanent contract, based in our Paris office.
TEAM
Cortex is a small studio inside Voodoo building puzzle games designed as the opposite of brain rot: hard puzzles, effortless interfaces, games that leave players feeling good and a little proud of themselves. Our first product, The Almanac https://apps.apple.com/fr/app/the-almanac/id6742649363, has already reached around $1M in annual recurring revenue. Our goal: three Cortex puzzle games in the top global charts by the end of 2027.
You would be our first marketing hire, working side by side with the studio director every day.
ROLE
As Marketing Artist, you will own the creative marketing of Cortex's games, from paid user acquisition to organic social media. You will work directly with the studio director and alongside Voodoo's Growth teams. This is a founding role, with direct ownership and a major influence on how our games reach their players.
- Create mobile video ads for our games and iterate on what performs
- Build and run the social media presence of our games
- Become a creative expert in mobile puzzle games: benchmark our competitors and experiment with new ideas
- Develop a deep understanding of how your creations perform and why
- Work closely with product on the games we choose and build
- Contribute to transversal initiatives (e.g., testing new AI tools)
PROFILE
- 1 to 3 years of experience creating content that performs
- Proven experience growing an audience on social media, with the analytics to show it
- Fully proficient with video editing, motion design and content creation
- Hands-on experience with AI creative tools (Scenario, Seedance, Kling, Veo, Runway, etc.)
- Strong visual taste
- Creative, with a hacker mindset
- Understand how your creations drive marketing performance
- Familiar with the mobile gaming market, ideally puzzle games
- Fluent in English, both oral and written. French is a plus
NICE TO HAVE
- Unity, Blender or another 3D tool
- Experience with paid UA creatives on AppLovin, Meta or TikTok
BENEFITS:
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Kodland is a digital platform connecting tutors and children aged 5 to 17, teaching game development (Unity/Roblox/Minecraft), programming (Scratch/Python), web development (Javascript, HTML, CSS), digital design (Blender/Photoshop).
What you'll do
Delivering fun and engaging lessons based on the provided scripts and materials
Improving teaching skills with the help of experienced Kodland mentors
Communicating any feedback regarding lessons and class content to the office team
Providing regular and detailed reports on student progress, and tracking and improving class engagement and the learning experience
Being a positive, influential, and open ambassador for Kodland
Implementing creative ideas to stimulate and support students
Who you are
Online Tutor responsible for:
Experience in teaching or tutoring Blender 3D modelling
Strong communication and feedback skills
Ability to deliver engaging lessons and adapt to student needs
Positive attitude and ability to be a Kodland ambassador
Benefits & perks
Flexible scheduling
Opportunity to work with a global platform
Professional development through mentorship
Tech stack
Blender for 3D modelling; general education tools as required by scripts
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
REMOTE Нам нужен самостоятельный специалист, который умеет не просто моделировать отдельные ассеты, а понимает окружение как часть игровой сцены : контекст, композицию, масштаб, функциональность объектов и то, как всё это работает вместе.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure.
ROLE
Your main challenges will be to:
- Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship
- Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price
- Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance
- Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run)
- Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks
- Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction
- Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal
- Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A
- Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope
PROFILE
- 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment
- Able to open a raw billing export and extract meaningful insights autonomously
- Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models
- Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations
- Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders
- Result-oriented, autonomous, and problem-solving oriented
- Willing to evolve in a fast-paced environment
- Fluent in English; French is a plus
- FinOps Certified Practitioner or GCP certification is a plus
- Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organisation efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
As Voodoo continues to grow, we are transforming the way Finance uses data and technology. Our ambition is to move from fragmented, spreadsheet-heavy workflows to a modern, reliable, and increasingly automated Finance data platform.
ROLE
We're looking for a Finance Data Engineer to join our Corporate team. In this role, you'll own the technical transformation of Finance by building the data foundations, pipelines, and internal tools that enable Finance teams to operate more efficiently and make better decisions.
Reporting to the CFO, you will work closely with Finance stakeholders and Voodoo's central Data team, combining data engineering, business understanding, and product thinking to turn complex Finance needs into reliable and maintainable solutions.
- Define and drive the roadmap for Finance data, automation, and internal tooling
- Build and progressively scale Voodoo's Finance data platform, prioritising the use cases that create the greatest business value
- Migrate critical data transformations and workflows from spreadsheets and legacy tools to tested, documented, code-based solutions
- Create reliable data models and pipelines for Finance reporting, analysis, forecasting, and operational processes
- Establish strong standards for data quality, observability, documentation, security, and access management
- Partner closely with Accounting, FP&A, Controlling, Treasury, and other Finance stakeholders to translate their needs into scalable technical solutions
- Collaborate regularly with Voodoo's Data leadership and engineering teams to align on architecture, tooling, and best practices
- Build intuitive dashboards and internal applications that allow Finance teams to explore data and manage workflows independently
- Identify AI and automation opportunities, take them from prototype to production, and measure the value they create
- Help Finance teams adopt data and AI tools effectively through documentation, training, and day-to-day support
PROFILE
- Significant experience in data engineering, analytics engineering, or a closely related role, including ownership of production-grade data solutions
- Proven track record of building or substantially improving a modern data platform or analytics stack
- Highly proficient in SQL and comfortable building production systems in Python
- Strong software-engineering practices applied to data work: testing, version control, code review, documentation, and monitoring
- Solid understanding of core corporate Finance and accounting concepts; familiarity with French accounting principles is a strong advantage
- Ability to translate ambiguous business needs into clear, pragmatic technical solutions
- Comfortable working autonomously, prioritising competing needs, and delivering value incrementally
- Strong communication skills with both technical and non-technical stakeholders, in French and English
- Curious about the evolving data and AI ecosystem — you test new approaches on real problems and form your own point of view
- Rigorous, detail-oriented, and focused on measurable outcomes; pragmatic in technology choices, knowing when to build, adopt open-source, or buy commercial solutions
Nice to have:
- Experience building tools or data products for Finance teams
- Experience deploying AI agents or AI-enabled workflows into production
- Familiarity with the mobile gaming, consumer apps, advertising, or digital analytics ecosystem
- Experience operating data infrastructure on AWS
OUR STACK
- Cloud: AWS
- Languages: Python, SQL, Scala
- Transformation & orchestration: dbt, Airflow, Spark
- Query engines: Athena, StarRocks
- Infrastructure: Terraform, Kubernetes
- Internal applications: Streamlit
- AI-assisted development: Claude Code, MCP-based internal tooling
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
ОфисOffice Based - Beijing, China
Не хотите искать каждый день?
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УдалённоCanada; Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship
Москва
ГибридseniorParis
ОфисParis
УдалённоHome Based - Americas; Home based - EMEA
ГибридParis
ГибридLondon, UK
ГибридParis
Все вакансии в одном месте - страница 24 · Job Hunters
