— Keep the Aurora PostgreSQL fleet healthy across all data centers. — Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation.
We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse.
What You’ll Be Doing
Own the brokerage core
— order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation.
Shape account, custody and clearing architecture
, along with the operating model required to run it.
Own corporate actions and asset servicing end to end
, in both conventional and on-chain form.
Define how securities risk and margin frameworks coexist
with those of a 24/7 digital asset market.
Bring market structure, execution quality and regulatory requirements into product decisions early
, before they become blockers.
Set the standard for rigour
— write PRDs precise enough to build from, and lead alignment across engineering, risk, legal, compliance and treasury.
What We Look For In You
Domain Depth
5+ years in post-trade or brokerage systems product management.
We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers.
Architectural perspective.
You have a clear view of where responsibility belongs across the order, execution, clearing, settlement, asset servicing and ledger layers, and of what goes wrong downstream when a boundary is drawn in the wrong place.
Depth across the order and execution path.
Order types and parameters, state machine design, idempotency across an external execution boundary, cancel/replace and partial-fill semantics, timeout and exception recovery. This is the core craft of the role.
End-to-end ownership of at least one area beyond the order path
— clearing and settlement, corporate actions and asset servicing, margin and risk, securities lending, or position and cash reconciliation.
Commercial and historical perspective.
You understand how a brokerage actually earns, how each revenue line constrains the systems beneath it, and why the industry made the structural choices it did.
Ways of Working
Strong technical intuition.
You are comfortable discussing system architecture and data flows with engineers. You do not need to be a developer, but you think with the rigour of one.
You design for the exceptions
— the halted symbol, the timed-out counterparty, the partial fill, the corporate action mid-flight — not just the order that goes through.
You run programs, not just write specs.
You produce rigorous PRDs independently, drive alignment across engineering, risk, legal, compliance and treasury, and own the full lifecycle from requirements through post-launch review.
You write precisely
, and can make complex mechanics legible to technical and non-technical audiences alike.
High agency.
You are comfortable taking an open question all the way to a shipped, reconciled system, and making calls with incomplete information.
Proficiency in Mandarin is required
to communicate effectively with internal engineering and product stakeholders in the China-based R&D center.
Nice-To-Haves
Product experience with margin financing or securities lending.
Exposure to tokenized securities, digital asset custody, or on-chain settlement.
Experience integrating with broker-dealer or clearing APIs, as either the integrator or the provider.
Hands-on experience with multi-jurisdiction regulatory frameworks — SEC/FINRA, MiFID II, or equivalent.
A track record of launching a brokerage product in a new market from zero.
Fluency in English to support communication with global product and business stakeholders.
Genuine curiosity about what happens when securities markets meet 24/7 markets.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorWe strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation.
We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse.
What You’ll Be Doing
Own the brokerage core
— order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation.
Shape account, custody and clearing architecture
, along with the operating model required to run it.
Own corporate actions and asset servicing end to end
, in both conventional and on-chain form.
Define how securities risk and margin frameworks coexist
with those of a 24/7 digital asset market.
Bring market structure, execution quality and regulatory requirements into product decisions early
, before they become blockers.
Set the standard for rigour
— write PRDs precise enough to build from, and lead alignment across engineering, risk, legal, compliance and treasury.
What We Look For In You
Domain Depth
5+ years in post-trade or brokerage systems product management.
We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers.
Architectural perspective.
You have a clear view of where responsibility belongs across the order, execution, clearing, settlement, asset servicing and ledger layers, and of what goes wrong downstream when a boundary is drawn in the wrong place.
Depth across the order and execution path.
Order types and parameters, state machine design, idempotency across an external execution boundary, cancel/replace and partial-fill semantics, timeout and exception recovery. This is the core craft of the role.
End-to-end ownership of at least one area beyond the order path
— clearing and settlement, corporate actions and asset servicing, margin and risk, securities lending, or position and cash reconciliation.
Commercial and historical perspective.
You understand how a brokerage actually earns, how each revenue line constrains the systems beneath it, and why the industry made the structural choices it did.
Ways of Working
Strong technical intuition.
You are comfortable discussing system architecture and data flows with engineers. You do not need to be a developer, but you think with the rigour of one.
You design for the exceptions
— the halted symbol, the timed-out counterparty, the partial fill, the corporate action mid-flight — not just the order that goes through.
You run programs, not just write specs.
You produce rigorous PRDs independently, drive alignment across engineering, risk, legal, compliance and treasury, and own the full lifecycle from requirements through post-launch review.
You write precisely
, and can make complex mechanics legible to technical and non-technical audiences alike.
High agency.
You are comfortable taking an open question all the way to a shipped, reconciled system, and making calls with incomplete information.
Proficiency in Mandarin is required
to communicate effectively with internal engineering and product stakeholders in the China-based R&D center.
Nice-To-Haves
Product experience with margin financing or securities lending.
Exposure to tokenized securities, digital asset custody, or on-chain settlement.
Experience integrating with broker-dealer or clearing APIs, as either the integrator or the provider.
Hands-on experience with multi-jurisdiction regulatory frameworks — SEC/FINRA, MiFID II, or equivalent.
A track record of launching a brokerage product in a new market from zero.
Fluency in English to support communication with global product and business stakeholders.
Genuine curiosity about what happens when securities markets meet 24/7 markets.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤖 OPS AI PLATFORM TEAM 🔀
We're building something that doesn't exist yet.
Imagine a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work.
That's what we're building. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale.
The project just launched. You'd join at ground zero - shaping the architecture, the product, the entire foundation.
If building the future of work from scratch excites you, this is it.
⭐ OUR NORTH STAR
We’re building ops agents that work reliably and safely, without putting the engineering team on the critical path.
You’ll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we’re working on:
- 💬 Integrate agents at the heart of internal tools - UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents' reasoning, actions, and provide follow-up instructions - with instant impact on business data.
- 👥 Empower non-technical users to become autonomous in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations
- 🔧 Build a complete set of tools made available to AI agents, connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc.
- 💯 Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits
In 6 to 12 months, we plan to increase our scope by owning the AI platform that will power all agentic use cases at Alan - creating economies of scale thanks to common infrastructure and tooling.
If you’re excited by the idea of building the future of work, this is the team for you - we're at the start of the journey.
🎯 IS IT YOU WE’RE LOOKING FOR?
We’re looking for Product engineers with 3+ years of experience who get excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in operations.
- You’ll work at the frontier of LLMs, tool calling, human-in-the-loop, internal tools UX, multi-agent architectures, and see your work deployed in production, used by our ops team
- You’ll implement new capabilities for AI agents, as well as tooling to make ops autonomous on the creation, evolution, monitoring and evaluation of their agents
- You’ll work on making our system scale, going from a few dozen to tens of thousands of tasks automated daily
- You’ll have significant influence on system architecture and code quality
- You’ll mentor engineers, contribute to our product & engineering culture, and help build the team (including participating in hiring).
You would be a good fit at Alan if most of this sounds like you:
- Strong background in full-stack software engineering, systems architecture, with a spike in back-end engineering.
- Experience with traditional ML, or LLMs, or ML dev ops is a big plus
- Product-minded: you want your solutions to be used, and impactful
- Self-directed and pragmatic
- Humble and still willing to grow (no matter your seniority!)
- Collaborative, enthusiastic about teamwork, learning, and teaching
- Fluent in English (no need to speak French!)
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
For this opportunity, we are aiming to hire within the D-F level range.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention.
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Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp.
What You’ll Do
- Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach
- Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events
- Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit
- Collarboate cross-functionally with Channel partner Managers, Marketing, Operations and Direct Sales to strategically grow Ramp’s Partner ecosystem
- Educate accounting leaders and firm stakeholders on Ramp’s partnership program and convey the value Ramp can provide to the prospective partner firm and their clients
- Ideate on new and unique ways to build and develop partner relationships
- Maintain accurate partner relationship data within Salesforce
What You Need
- Strong written and verbal communication skills
- Excellent listening skills and energetic and professional phone and Zoom presence
- High level of comfort with sales, prospecting and both virtual and in-person
- Dedication to tracking and improving performance and efficiency on a daily basis
- Deep interest in understanding specific business challenges with the different verticals
- Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way
Nice to Haves
- Background in client-facing and/or sales roles in business development, consulting or investment banking
- Prior experience partnering with or selling to accounting firms and/or financial advisors
- Prior CRM experience (preferably Salesforce)
- Experience at a high-growth startup
- Ability to understand financial services
- Bachelor’s degree from a four-year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Business Development Representative at Fivetran is a key strategic position housed within the Marketing organization but operates in close collaboration with the GTM Sales Org. The role focuses on strategically identifying key decision makers, mapping large enterprise or commercial accounts and generating meetings across all levels. With a focus on breaking into named new business accounts, the BDR team contributes to hitting new logo acquisition targets, generating crucial pipeline momentum for Fivetran’s success. This base + uncapped commission BDR position offers a clear growth path and competitive total compensation.
This is a full-time position based out of our Denver office supporting the Central time zone. Candidates must be located in Denver, CO and able to work in the office 3 days per week Tues/Wed/Thurs. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including three days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce
Outreach.io
LinkedIn
Sales Navigator
Nooks
Zoominfo
What You’ll Do
Hunting & Outbounding - Account mapping into large enterprise or commercial companies while prospecting and generating meetings with all levels of employees from C-Level to data analysts.
This person should have experience prospecting into Enterprise or Commercial customers, identifying key decision makers, understanding their challenges and securing sales qualified opportunities.
Experienced in VP- and IC-level pitches.
Demonstrate a deep interest in our Commercial customers' data challenges and pain points while being able to give an intro of what Fivetran does at an enterprise and commercial level with the ultimate goal of setting up valuable engagements with our account executives.
Collaborate cross-functionally Commercial Account Executives, Marketing and Alliances to drive pipeline generation and exceed revenue goals.
Following predesigned sales strategies (and sometimes developing and implementing their own) to grow the business and hit account acquisition targets (the how).
Master the Fivetran consultative, Command of the Message and Challenger sales process. Using pre-created cadences based on Industry, Persona, Use Case and adding personalization to it.
Creating personalized cadences specific to the account and use case. Following specific plays created for the team (Snowflake Customer, SAP or HVR use cases).
Organize, log activity, and categorize sales lead information into Salesforce.com.
Skills We’re Looking For
Experience of cold calling
Written and verbal communication (proper grammar)
High-level understanding of the enterprise or commercial data space
Bonus Skills
Previous SDR/BDR experience of 6-months or longer
#LI-HYBRID
#LI-MP1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$26
—
$31.25 USD
OTE (On Target Earning)
$77,258.69
—
$92,859 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale.
What you’ll do in the role:
Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines.
Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc.
Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out.
Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made.
Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix.
Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs.
Use DEI sourcing tactics that broaden representation and improve quality of hire.
Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS.
What you’ll bring to the role:
Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles.
Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards.
A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions.
Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows).
Measurable results from DEI sourcing and fair-assessment practices.
Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews.
Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor.
Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go.
Nice to haves:
Experience with Competency based hiring
Experience utilizing AI to help make process improvements
Preferred experience with Greenhouse
In-house recruiting experience strongly preferred
Base Salary based on level of experience
$140,000
—
$165,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cyprus; Thailand
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Tasks:
Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
Promote company products and services to high-value clients
Apply effective negotiation techniques to convert leads into long-term customers
Develop and implement initiatives to increase client satisfaction and retention
Build and maintain strong, long-term relationships as a trusted advisor
Monitor client activity and identify opportunities for growth and engagement
Maintain accurate records of client interactions in the CRM system
Requirements:
English proficiency at B2 level or higher
Native or bilingual proficiency in Thai
Proven experience in the financial industry, preferably in sales, account management, or business development
High level of responsibility and professionalism when working with VIP clients
Strong communication, negotiation, and relationship-building skills
Result-oriented mindset and ability to work in a fast-paced environment
What We Offer:
On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model
Competitive remuneration
Professional courses: from Coursera to Harvard
Friendly, enjoyable and positive environment
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-DK1
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
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AI / LLM Engineer (Go + Python) IT Вакансии Разработка и развитие production LLM/AI-систем и AI-агентов, построение agentic workflows, работа с prompt- и context-engineering, реализация structured output и function/tool calling, создание RAG-пайплайнов и интеграция LLM с API, базами данных и сервисами. Понимание RAG, embeddings, retrieval и reranking.
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seniorSingapore, Singapore; We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.