Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Side projects where you built something with software, automations, or AI tools are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Partner Account Manager ANZ you will help manage and execute the partnerships that accelerate Claude adoption, unlock new capabilities and drive outcomes for our joint customers across Australia and New Zealand.
You will own a defined set of named partners end to end — a mix of (a) in-country ANZ practices of our global system integrators (e.g. Accenture, Deloitte, Cognizant) and consulting houses (BCG, McKinsey), where you work hand in hand with the GSI alliance owners who hold the global relationships, and (b) regional system integrators, consultancies and AI-native boutiques that ANZ enterprises and the Public Sector actually consume delivery services from. The ANZ partner book is split between you and the Head of Partnerships ANZ & ASEAN; for every partner assigned to you, you own the plan, the enablement path, the co-sell motion with our ANZ sales team and the partner-sourced, partner-influenced and partner-delivered pipeline that results from it. This is a builder role: partner-sourced pipeline in ANZ is still a small fraction of our open pipeline, and there is a first playbook but no established machine. We need someone who has taken partnerships from zero to a repeatable revenue engine in this market before, not someone who has inherited and administered an existing partner book.
Key responsibilities
Partner development and execution:
Run each partner as a structured pursuit: stakeholder map (country lead, AI/data practice lead, alliance lead, key account partners), joint account plan, agreed target accounts and a quarterly cadence.
For your assigned GSI country practices: activate the ANZ teams against the global frameworks and translate them into concrete joint accounts. For your assigned regional SIs / boutiques: build the relationship from scratch (selection, onboarding into the Claude Partner Network, enablement, first joint deals).
Guide partners in building repeatable Claude offerings (Claude Code / agentic engineering rollouts, agentic use cases, enterprise adoption programs) for the priority ANZ industries: financial services and insurance, public sector, retail, energy and resources, healthcare, telco, media and tech, and digital natives.
Drive co-selling with the ANZ AEs, Applied AI and Technical Success teams: introduce partners into the right accounts, bring partner-sourced opportunities to sales, and make sure every partner-attached deal is tagged correctly in Salesforce.
Performance and KPI ownership:
Own and drive the KPIs for your portfolio: Partner delivered use-cases, partner-sourced pipeline, partner-influenced pipeline and revenue, consultants enabled and certified, partners progressing through CPN tiers, joint proposals submitted.
Establish clear success metrics with each partner and drive regular business reviews against targets
Report on partnership health, progress, and commercial outcomes with data-driven insights
Every deal that runs through your partners must be set up for customer success and expansion: agree success criteria for joint accounts, make sure the partner delivers implementation and adoption support, and feed what you learn back into our partner program and the ANZ sales team.
Market development and brand building
Represent Anthropic in the ANZ partner ecosystem — partner events, joint customer events, and partner-led marketing.
Adapt the global partner playbook to ANZ buying behaviour (a concentrated enterprise market of banks, miners, retailers and telcos, federal and state government panels, long procurement cycles, and a preference for local delivery partners) and decide deliberately what not to copy.
Navigate the regulatory and sovereignty topics that come up in almost every ANZ deal (the Australian and NZ Privacy Acts, APRA CPS 230 and CPS 234, IRAP and government security requirements, critical infrastructure rules, data residency, and regulated industries such as banking, insurance and health) together with the partner and our internal experts.
Build differentiated joint value propositions with partners so that Claude is the default recommendation of the ANZ consulting ecosystem.
You may be a good fit if you have:
Builder mentality — comfortable starting from a small base and turning it into a scaled partner business; you enjoy doing the work yourself.
7+ years of partner / alliances / channel experience with system integrators and consultancies in ANZ, ideally at a cloud, data or AI platform company.
Existing relationships in the ANZ practices of the large SIs and/or with the regional consultancies and boutiques — you know who runs the AI and data practices in Australia and New Zealand.
Data-driven, KPI-oriented and comfortable being measured on partner-sourced pipeline; a track record of driving incremental revenue through partners in ANZ.
History of protecting the customer experience and the brand through partners — you say no to partners that cannot deliver.
Competitive drive — obsessed with winning and creating differentiation
Collaborative — you work as an extension of the ANZ sales team and with Applied AI, Technical Success, partner marketing and the global GSI alliance owners.
Strong executive presence; able to run partner executive conversations and enablement sessions.
Based in Australia, ideally Sydney; Melbourne or Brisbane are feasible with regular time in Sydney. Willing to travel regularly within Australia and New Zealand, and occasionally to Europe and USA.
Passion for AI and alignment with Anthropic's mission of beneficial AI development
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); London, UK; San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building the future of work with AI. We’re bringing a new class of AI-native products to market that can understand business context, make decisions, and increasingly execute work on behalf of customers.
We’re looking for an AI Account Executive to help build the commercial motion for this emerging portfolio. You’ll own the full sales cycle, from creating pipeline and shaping the customer’s problem through evaluation, close, and activation. You’ll work across Engineering, IT, Security, and Procurement to turn complex AI capabilities into clear business outcomes.
This is a founding seller role. You’ll help define the market, qualification criteria, sales process, messaging, and playbooks that the broader organization will use. The right person is both a closer and a builder: someone who can win important early customers, learn quickly from the field, and turn those lessons into a repeatable system. We’re hiring AI Account Executives at multiple levels. The scope of the role, title, and compensation will reflect your experience and demonstrated ability to lead complex sales cycles and build new commercial motions.
WHAT YOU’LL DO
- Own the full sales cycle: Source, qualify, develop, and close net-new opportunities for Ramp’s AI products, with accountability for pipeline creation, revenue, and forecast accuracy.
- Create demand in an emerging category: Help customers identify high-value AI use cases, connect technical capabilities to urgent business problems, and build conviction before a mature buying process exists.
- Navigate complex buying groups. Multi-thread across Finance, Engineering, IT, Security, Procurement, and executive stakeholders to align technical requirements, economic value, and organizational priorities.
- Build the business case: Quantify ROI, total cost of ownership, operational impact, and risk reduction to earn executive sponsorship and create urgency.
- Lead rigorous evaluations: Partner with Solutions, Product, and Engineering to scope demonstrations, pilots, security reviews, and implementation plans that establish a credible path to production.
- Shape the commercial narrative: Pressure-test positioning, discovery, pricing, objection handling, and competitive messaging through direct customer engagement.
- Turn field learning into a playbook: Document repeatable qualification criteria, buyer patterns, use cases, proof points, and deal strategies that improve the performance of future sellers.
- Influence the product roadmap: Build a tight feedback loop with Product and Engineering by clearly communicating what customers value, where deals stall, and which capabilities will unlock adoption.
- Operate as a founding team member: Help establish the standards, culture, tooling, and operating cadence for Ramp’s AI sales organization.
WHAT YOU NEED
- A track record of meeting or exceeding revenue targets in complex B2B software sales, whether you’re an experienced AE ready for a new challenge or a seasoned enterprise seller looking to build something new.
- Experience owning multi-stakeholder sales cycles from pipeline generation through close, ideally involving six-figure contracts or enterprise customers.
- Demonstrated success selling a new product, emerging category, or technical solution without relying on a fully established playbook.
- Strong discovery and business-case development skills, including the ability to quantify ROI, total cost of ownership, and measurable operational outcomes.
- Technical fluency and intellectual curiosity: you can credibly discuss integrations, data flows, security, reliability, and AI capabilities with technical stakeholders without resorting to hand-waving.
- Executive presence and the ability to communicate clearly with CFOs, CTOs, Finance leaders, Engineering teams, Procurement, and Security.
- Strong pipeline discipline, forecasting judgment, and familiarity with structured sales methodologies such as MEDDICC, Command of the Message, or similar frameworks.
- High agency and comfort operating in ambiguity. When the answer or playbook doesn’t exist, your instinct is to build it.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're hiring a Product Manager to own Postgres itself at Supabase. Every Supabase project is a full Postgres database, and Postgres is the foundation that Auth, Storage, Realtime and Edge Functions run on. You'll own the product experience of the database: Postgres versions and upgrades, maintenance, observability, extensions and security.
You'll work closely with our Postgres engineering teams and with the PM lead for Databases, who leads Multigres https://www.youtube.com/watch?v=PxlZssDNrws. You'll define the Postgres requirements that architecture must meet, and own how customers experience their database through that transition.
This role is ideal for someone who loves Postgres, sweats the details that make a database trustworthy, and is excited about improving the experience for millions of developers. Small improvements here compound across every project on the platform.
WHAT YOU’LL BE RESPONSIBLE FOR
- You'll own Postgres versions, upgrades and end-of-life. Which major and minor versions we support, how and when customers upgrade, and how we retire old versions. Your goal is to make upgrades routine rather than risky.
- You'll make maintenance predictable. You'll design how we schedule, communicate and run maintenance windows so customers stay informed and in control, and disruption is rare and expected.
- You'll help developers understand their database. Query performance, metrics, logs and advisors: you'll own the path from "my database is slow" to the fix.
- You'll own our extension ecosystem. Which extensions we offer, how we evaluate and support new ones, and how we keep them working across versions.
- You'll own Postgres security. Roles and permissions, Row Level Security ergonomics, secure defaults, and how we respond to Postgres and extension CVEs.
- You'll talk to developers across the full spectrum, from indie developers on their first project to enterprises running critical workloads, and bring what you learn into every prioritization call.
- You'll own the problem definition, requirements and success metrics for what we ship, such as upgrade success rate, the share of the fleet on supported versions, and time-to-diagnose for performance problems. You'll set the metric before the team builds, then track it after launch.
- You'll keep Engineering, Support and GTM aligned. You'll own the plan of record for what's coming, why, and in what order, and communicate version changes and deprecations clearly to customers.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- 4+ years of Product Management experience on databases, developer tools or infrastructure, or equivalent depth as an engineer, DBA or founder moving into product. You're comfortable commenting on an architecture doc and advocating for the user when trade-offs are required.
- Know Postgres well, or another relational database well enough to ramp quickly. You're comfortable reading EXPLAIN output and talking about replication, WAL, roles and extensions.
- Have shipped products where reliability and trust are the experience. You treat downtime and breaking changes as product problems, not just operational ones.
- Write clearly. Your specs, announcements and deprecation notices leave little room for confusion.
- Build with what you own. You run queries, test upgrades and try extensions yourself, and form opinions through first-hand use.
- Use AI to move faster. You use AI tools to compress research, drafting and feedback synthesis so you spend more time on judgment calls.
- Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings.
STRONG SIGNAL
- Worked on a managed database service.
- Ran Postgres in production: upgrades, tuning, incident response.
- Worked on database observability, performance tooling, or security and compliance products.
- Contributed to Postgres, its extensions, or the wider open-source community.
- Shipped something using Supabase.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re hiring an Account Executive to ASEAN (singapore, malaysia, SEA) across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region.
WHAT YOU’LL DO
- Own the full sales cycle from first conversation to close, including multi threaded enterprise deals
- Run technical discovery and tie it to business outcomes the buyer cares about
- Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews
- Help customers see where Supabase fits in their stack and what it replaces
- Build and run your own territory plan, including pipeline, forecasting, and account strategy
- Work with AWS and regional partners and resellers to open and progress deals
- Handle data residency, security, and procurement conversations with enterprise and public sector buyers
- Hand off to Customer Success so customers onboard well and expand
WHAT WE’RE LOOKING FOR
- 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source
- A record of consistently beating quota, with numbers you can walk us through
- Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved
- Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call
- Comfort selling to founders, CTOs, and platform teams
- Strong judgment about where to spend your time across a territory spanning multiple countries and several time zones
- Self-directed, at ease with ambiguity, and happy to build the playbook as you go
NICE TO HAVE
- Experience with Postgres, or a competing backend or database platform
- An existing network across the ASEAN startup, scale-up, and developer ecosystem
- Experience with cloud marketplace or co-sell motions, particularly AWS
- Familiarity with ASEAN compliance expectations, such as Singapore PDPA, Malaysia PDPA, or financial services and government requirements
WHY SUPABASE
You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, APAC
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re hiring an Account Executive to own Australia and New Zealand across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers, and you’ll move between a two person startup in Auckland and a regulated enterprise in Sydney in the same week. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region.
WHAT YOU’LL DO
- Own the full sales cycle from first conversation to close, including multi threaded enterprise deals
- Run technical discovery and tie it to business outcomes the buyer cares about
- Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews
- Help customers see where Supabase fits in their stack and what it replaces
- Build and run your own ANZ territory plan, including pipeline, forecasting, and account strategy
- Work with AWS and regional partners and resellers to open and progress deals
- Handle data residency, security, and procurement conversations with enterprise and public sector buyers
- Hand off to Customer Success so customers onboard well and expand
WHAT WE’RE LOOKING FOR
- 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source
- A record of consistently beating quota, with numbers you can walk us through
- Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved
- Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call
- Comfort selling to founders, CTOs, and platform teams
- Strong judgment about where to spend your time across a territory spanning two countries and several time zones
- Self-directed, at ease with ambiguity, and happy to build the playbook as you go
NICE TO HAVE
- Experience with Postgres, or a competing backend or database platform
- An existing network across the ANZ startup, scale-up, and developer ecosystem
- Experience with cloud marketplace or co-sell motions, particularly AWS
- Familiarity with ANZ compliance expectations, such as Australian Privacy Act, NZ Privacy Act, or financial services and government requirements
WHY SUPABASE
You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Cape Town, South Africa
Houst is hiring a Junior Accountant who will support both day-to-day accounting and the operational side of finance. You will keep the books accurate up to trial balance across several group entities. You will also work with the Operations team so clients pay on time, suppliers are paid correctly and automated transactions post as they should.
This is a hands-on role for someone who likes clean reconciliations and following an issue through to its root cause. You will report to the Finance Manager and work closely with Operations every day.
Please note:
This role requires a minimum of a Bachelor’s degree in Finance, Accounting, or a directly related field. Unfortunately, diplomas or certificates without a degree will not be considered.
Workplace:
Hybrid, 2–3 days a week. There will be on-site interviews at our Cape Town office. Only candidates currently based in Cape Town will be considered.
Hours:
Our working hours are 09:00–18:00 UK time. For candidates in South Africa, this is 10:00–19:00 (late March to late October) and 11:00–20:00 (late October to late March).
Responsibilities:
Run the full accounting cycle up to trial balance for several group entities in Xero.
Prepare monthly bank, balance sheet and intercompany reconciliations, and post journals and accruals.
Support the month-end close so management accounts are accurate and on time.
Process Improvement: Identify and implement process automation to enhance efficiency in accounts payable. Develop and maintain financial controls to ensure accuracy and consistency.
Keep Xero tidy: chart of accounts, contacts, tracking categories and clearing accounts.
Work with Operations: be the main finance contact for the Operations team. Resolve billing, payment and data questions so transactions reach the books correctly.
Collect debt: issue invoices, track aged debtors and chase overdue balances. Report on collections and escalate long-outstanding items.
Make payments: check supplier invoices against approvals and prepare payment runs. Ensure payments go out on time, to the right party and in the right currency.
Collaboration & Problem Resolution: Work closely with finance and operations teams to ensure accurate reporting and smooth workflows. Address and resolve escalated accounts payable issues. Provide financial support and insights to internal stakeholders.
Apply and improve controls over payments and receipts.
Find manual steps that could be automated, and document the processes you run.
Requirements
Proven experience in a finance/accounting role (typically 2+ years)
Degree in Finance/Accounting, and preferably a professional qualification
Experience with invoice processing, payment runs, and bank reconciliations
Strong understanding of accounting principles and standards (e.g. IFRS or GAAP)
Experience supporting month-end close processes and preparing financial reports
Background in working with financial controls and compliance frameworks
Proficiency in accounting software (e.g. Xero, QuickBooks, Pastel)
Strong Excel skills (e.g. VLOOKUPs, pivot tables, reconciliations)
Ability to identify and implement process improvements, especially in automation
Confidence working with non-finance teams, explaining issues clearly and following them up
Close attention to detail, and the curiosity to find out why a transaction went wrong, not just correct it
Understanding of cash flow management and working capital principles
Exposure to multi-currency environments and international payment processes
Knowledge of compliance and regulatory frameworks relevant to accounts payable
Benefits
23 days paid holiday days (plus public holidays)
An extra day off for your birthday - because who wants to work on their birthday?
Hybrid working model
Opportunities to innovate
Better Help coverage for mental health support
Laptop - for business use
Salary: R18,000- R20,000 per month (dependent on experience)
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Kherson/Ivano-Frankivsk, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Remote.UA, Ukraine; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for an experienced Business Analyst with strong corporate travel domain expertise and hands-on knowledge of GDS systems, particularly Amadeus.
The role combines requirements analysis and delivery, investigation of complex production issues (L3 support), and business discovery for travel automation workflows. You will work closely with business and technical stakeholders to understand complex operational processes, identify gaps and improvement opportunities, and translate business needs into clear requirements and solutions.
The platform automates corporate travel booking workflows across multiple markets, integrating with GDS, online booking tools, and back-office systems.
The team works on platform enhancements, business process analysis, market-specific requirements, complex production issues, and integration initiatives, including back-office migrations and new booking capabilities.
Translate business needs into functional requirements, user stories, and acceptance criteria
Review existing automation workflows and business rules to define required changes
Work with developers and QA on solution clarification, testing, and validation of implemented changes
Support backlog refinement and prioritization with the team and client stakeholders
Investigate escalated cases using PNR history, processing logs, and automation logic to identify root causes
Distinguish system defects from configuration issues and expected behavior, and communicate findings and recommended solutions to business and technical stakeholders
Identify recurring issues and propose improvements to automation workflows and support processes
Run discovery to understand complex business processes, operational needs, and system dependencies; identify gaps and improvement opportunities for enhancements, integrations, and migrations
Document business processes, market-specific rules, and system behavior
Collaborate with operations, finance, and support teams to clarify requirements and align expectations
3+ years of experience as a Business Analyst in travel technology, preferably with mid-office, back-office, ticketing, or GDS integration solutions.
Strong hands-on knowledge of Amadeus, including PNR structure, history, queues, ticketing, and related processes.
Good understanding of the end-to-end corporate travel booking lifecycle, including booking, approvals, ticketing, exchanges, refunds, and back-office processing.
Understanding of corporate travel payment and invoicing processes.
Experience analyzing system logs, business rules, and automation workflows to understand system behavior and investigate issues.
Strong requirements analysis skills, including writing user stories, functional specifications, and acceptance criteria.
Experience investigating production issues and performing root-cause analysis.
Ability to work independently with complex business processes and multiple stakeholders.
Strong analytical, problem-solving, and communication skills.
Upper-Intermediate or higher level of English.
Experience with Compleat or similar travel mid-office automation platforms.
Hands-on knowledge of Sabre.
Previous experience in travel agency operations, ticketing, or corporate travel support.
Experience with back-office systems, particularly Microsoft Dynamics 365.
Knowledge of SAP Concur, Cytric, or other corporate online booking tools.
Familiarity with NDC workflows and integrations.
Experience with mid-office or back-office migration projects.
Basic SQL knowledge.
Location: Mexico; Argentina; Colombia; Guatemala; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an award-winning digital marketing agency based in Austin, Texas, specializing in comprehensive growth strategies for high-intent industries like home services, medical centers, and e-commerce. As a certified Google Partner, the team provides a holistic suite of services including SEO, PPC, web design, and email marketing. They are ROI-obsessed, focusing on measurable results rather than vanity metrics to help businesses scale their revenue and market share.
Job Summary
We are seeking a high-energy, bilingual (English/Spanish) Sales Development Representative to join a fast-growing digital marketing agency specializing in the home services industry. In this role, you will be the engine of the sales pipeline, connecting with business owners in the HVAC, roofing, and plumbing sectors to help them scale their operations through expert marketing solutions. If you are a persuasive communicator who thrives in a fast-paced environment and speaks both English and Spanish fluently, this is your opportunity to make a significant impact on a dynamic team.
Key Responsibilities
Conduct outbound prospecting to identify and engage potential clients within the home services niche.
Manage high-volume outreach via cold calling, email, and social selling to book qualified appointments for the sales team.
Educate business owners on the value of specialized digital marketing and how it drives lead generation for their specific trade.
Qualify leads effectively to ensure a high conversion rate for the closing team.
Maintain accurate records of all activities and prospect interactions within the CRM.
Navigate conversations seamlessly in both English and Spanish to address a diverse market of business owners
Requirements
Proven experience in a BDR, SDR, or similar outbound sales role.
Experience selling to or working within the home services industry (HVAC, Plumbing, Roofing).
Fluency in both English and Spanish (written and verbal).
Strong phone presence and the ability to build rapport quickly with busy trade professionals.
Self-motivated, resilient, and driven by hitting and exceeding targets.
Excellent organizational skills and the ability to manage a consistent follow-up cadence.
Ability to work effectively in a fully remote environment.
Nice-to-Haves
Previous experience in digital marketing sales or a professional agency environment.
Proficiency with modern CRM tools and sales engagement platforms.
Benefits
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Sydney, Australia
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (
www.strangersoccer.com)
is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1
sport, but
is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the
#1 way
people play football and futsal in
Singapore, and
is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Role and Responsibilities
The selected candidate(s) will be a key member of a small team working at Stranger Soccer NSW, carrying out various initiatives related to game hosting, player experience, community engagement, and growth of the local football network. The position will work closely with the NSW Business Owner and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent, providing opportunities to take on increasing levels of responsibility as Stranger Soccer expands its international presence.
Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week
Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting
The candidate will:
Gain experience in daily operations of a business
Gain experience and confidence in presenting and communicating with customers
Gain experience in what a Singapore brand must consider in efforts to expand internationally
Gain experience in working with and communicating with multiple stakeholders in an organization
Requirements
Positive, proactive “can-do” attitude
Strong written and verbal communication skill
Comfortable interacting with customers and leading groups
Strong interest in football (required)
Hospitality, events, or sports management experience is a plus
Must be based in Sydney, with availability to attend games in either city
Interest in football is a BIG PLUS
СтажёрSydney, Australia; Must be based in Sydney, with availability to attend games in either city
Location: Poland; Ukraine; Slovakia; Hungary; Belarus
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Languages: Fluent Polish & English
About the Company
Our client is a specialist B2B sales acceleration partner that helps ambitious global brands navigate complex, high-value sales cycles. With over a decade of expertise, the team provides outsourced sales development and lead conversion services, acting as a high-performance extension for mid-market and enterprise organizations across sectors like FinTech, HealthTech, and Manufacturing. They leverage a proven consultative methodology and a sophisticated tech stack to transform stagnant pipelines into sustainable revenue growth.
Operating across the UK, Europe, and North America, this established firm combines the energy of a startup with enterprise-level maturity. The culture is built on continuous development, utilizing advanced AI role-play tools and data-driven insights to empower its people. Candidates joining this team will work in a fast-paced, performance-oriented environment focused on delivering measurable ROI for clients through innovative outbound strategies and account-based targeting.
Job Summary
Are you a multilingual sales professional looking to accelerate your career within a globally recognized sales powerhouse? This company has spent 15 years mastering the art of outsourced sales, providing high-growth organizations with the methodology and talent they need to scale. We are looking for high-energy Sales Development Representatives (SDRs) fluent in English plus Swedish, Polish, or Czech to join a well-established team. This is a role where your linguistic skills meet world-class sales training, offering you a direct path into leadership and management.
Key Responsibilities
Execute a high-volume outbound strategy, maintaining an average of 50 calls per day to key decision-makers.
Identify, qualify, and book at least 10 high-quality outbound opportunities per month.
Utilize Salesforce to manage your pipeline, track activity, and ensure data integrity.
Collaborate with internal teams to refine messaging based on market feedback and cultural nuances.
Actively participate in coaching sessions to master the company’s proven sales methodologies.
Requirements
Professional fluency in English AND at least one of the following languages: Swedish, Polish, or Czech.
Previous experience in a Sales Development or high-volume outbound role.
Ability to work UK business hours (9:00 AM – 5:00 PM GMT), regardless of your physical location.
Exceptional communication skills with the ability to build rapport quickly over the phone.
A mindset defined by coachability, curiosity, and sheer determination to hit targets.
Benefits
🚀 Work with high-growth international companies
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Singapore
About the Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
About the role
You will act as a key partner to our commercial teams by creating logistics solutions that help profitable deals happen.
You’ll be responsible for:
Securing the most competitive freight rates across global routes
Managing relationships with shipping lines, forwarders, hauliers and warehouses
Supporting shipments across North America, South America, Türkiye, Australia and Asia
Solving urgent logistics issues quickly and commercially
Improving margins through smarter freight buying and routing
Providing market updates on freight trends, risks and opportunities
Coordinating bookings, documentation and delivery performance
Working closely with traders, suppliers and customers globally
Helping improve systems, processes and ways of working
Requirements
You’ll Be Great If You Are:
Fluent in English is mandatory. Fluent in Mandarin or Cantonese would be an advantage.
Strong communicator who can build relationships globally
Commercially minded and cost-aware
Calm under pressure and highly organised
Excellent problem solver who moves quickly
Comfortable challenging suppliers and negotiating rates
Detail-oriented but able to see the bigger picture
Adaptable across time zones and changing priorities
Ideal Background
Freight forwarding
Shipping / ocean freight
Logistics management
Commodity trading support
Import / export operations
Supply chain management
Benefits
International exposure across multiple continents
High-impact role directly supporting commercial success
Autonomy and ownership from day one
Fast-growth company with ambitious plans
Real progression into senior logistics or commercial roles
No two days are the same
УдалённоSingapore; Adaptable across time zones and changing priorities
Location: 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140
LOCATION:
Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB SUMMARY:
The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business.
The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams.
KEY RESPONSBILITIES
Client Service & Account Management
Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs.
Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation.
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed.
Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings.
Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders.
Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards.
Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams.
Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements.
Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed.
Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation
Renewal Coordination
Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps.
Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation.
Analyze current programs and expiring exposures to support renewal planning and data collection efforts.
Request updated exposure information and coordinate responses across multiple client contacts when required.
Compile loss summaries and supporting documentation for renewals and ad hoc client requests.
Assist with carrier submissions, proposal development, and negotiation support as directed by the account team.
Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies.
Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance.
Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements.
SKILLS & QUALIFICATIONS
Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally.
Client-focused mindset with strong interpersonal and relationship-building skills.
Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24.
Self-motivated, detail-oriented, and comfortable working both independently and collaboratively.
REQUIREMENTS
Bachelor’s degree preferred.
3+ years of commercial property and casualty insurance experience in a client-facing or servicing role.
Active Property & Casualty Broker License with the ability to maintain required continuing education.
Professional designations such as CIC, CRM, ARM, or CPCU preferred.
Valid driver’s license.
CORE COMPETENCIES
Service Focus:
Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments.
Information Seeking:
Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies.
Composure and Resiliency:
Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity.
Communicating:
Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others.
Conflict Management:
Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner.
Analytical Thinking:
Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies.
Accountability:
Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability.
Time Management:
Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
COMPENSATION:
Exempt:
The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
Location: 499 Washington Blvd, 8th Floor, Suite 810, Jersey City, NJ 07310
LOCATION:
Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB SUMMARY:
The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business.
The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams.
KEY RESPONSBILITIES
Client Service & Account Management
Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs.
Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation.
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed.
Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings.
Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders.
Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards.
Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams.
Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements.
Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed.
Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation
Renewal Coordination
Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps.
Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation.
Analyze current programs and expiring exposures to support renewal planning and data collection efforts.
Request updated exposure information and coordinate responses across multiple client contacts when required.
Compile loss summaries and supporting documentation for renewals and ad hoc client requests.
Assist with carrier submissions, proposal development, and negotiation support as directed by the account team.
Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies.
Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance.
Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements.
SKILLS & QUALIFICATIONS
Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally.
Client-focused mindset with strong interpersonal and relationship-building skills.
Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24.
Self-motivated, detail-oriented, and comfortable working both independently and collaboratively.
REQUIREMENTS
Bachelor’s degree preferred.
3+ years of commercial property and casualty insurance experience in a client-facing or servicing role.
Active Property & Casualty Broker License with the ability to maintain required continuing education.
Professional designations such as CIC, CRM, ARM, or CPCU preferred.
Valid driver’s license.
CORE COMPETENCIES
Service Focus:
Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments.
Information Seeking:
Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies.
Composure and Resiliency:
Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity.
Communicating:
Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others.
Conflict Management:
Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner.
Analytical Thinking:
Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies.
Accountability:
Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability.
Time Management:
Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
COMPENSATION:
Exempt:
The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Corporate Security at Ramp owns the identity and access layer for the company: Okta, Google Workspace, the SaaS applications behind them, and the governance that decides who holds what. We are hiring a Senior Security Engineer, Identity, to turn that layer into IAM as a service — a platform the rest of Ramp can use without filing a ticket.
The role is hands-on. You will design how identity works at Ramp and write the code that implements it: identity configuration in Terraform, entitlements created and governed through an agentic workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flows between applications and AI agents rather than people, you will own how those identities are issued, scoped, and audited.
You will report to the Corporate Security lead and work closely with IT, Security Engineering, AI DevX, and the Data team.
WHAT YOU'LL DO
- Own Terraform for identity services: Okta applications, authorization servers, authentication policies, groups and group rules, and SCIM provisioning
- Design and operate custom authorization servers, including audiences, scopes, claims, and access policies for internal services and AI agents
- Implement app-to-app and agent access through Cross App Access (XAA) and ID-JAG, so delegated access is brokered and governed by the IdP rather than granted user by user
- Own our IGA platform: the entitlement catalog, ownership, access requests, time-bound grants, and certifications
- Build the agentic workflow that takes a team from "I have a new group of people who need access to X" to a defined, owned, and governed entitlement, with the Terraform and IGA changes opened for review
- Build identity graphs with ISPM tooling to target overprivileged and long-standing access across human and non-human identities
- Build the identity data lake behind an on-call agent that can explain events like a User Not Assigned Application error in Okta before the employee opens a ticket
WHAT YOU NEED
- 6+ years in identity engineering or IAM, including operational ownership of Okta or an equivalent identity provider at scale
- Deep understanding of OAuth 2.0, OIDC, SAML, and SCIM, including how custom authorization servers issue and enforce aud, scope, and claims
- Working knowledge of how XAA and ID-JAG work under the hood, including token exchange and JWT bearer grants
- Experience with ISPM or identity graph tooling, and turning its findings into automated remediation
- Experience owning an IGA platform or building the equivalent in-house
- Terraform experience managing identity providers, including module design, state, and CI
- Programming in Python or Go, with experience building against platform APIs
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible.
We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions.
Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces.
WHAT YOU'LL DO
- Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure
- Partner with external providers and internal stakeholders to deliver end-to-end product flows
- Solve Ramp’s toughest fintech challenges with new technologies
- Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products
WHAT YOU NEED
- Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred
- Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure
- Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent)
- Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar)
- Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows.
- Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments
NICE TO HAVE
- Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency.
- Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows
- Experience integrating with external financial service providers and APIs at scale
- Familiarity with cross-border settlement, FX, or treasury management systems
- Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); London, UK; San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоМожно работать из любой страны
УдалённоStrong judgment about where to spend your time across a territory spanning multiple countries and several time zones
УдалённоStrong judgment about where to spend your time across a territory spanning two countries and several time zones; Remote, APAC
juniorCape Town, South Africa; For candidates in South Africa, this is 10:00–19:00 (late March to late October) and 11:00–20:00 (late October to late March)