Location: Miami, Florida, United States
Join Our Team
We are looking for a
Customer Support
Specialist
to join our Customer Support team. This role is ideal for a hands-on, customer-focused professional with problem-solving skills and a solid understanding of logistics processes (mainly ocean freight). You will thrive in a fast-paced environment, enjoy investigating and resolving complex issues, and be passionate about delivering exceptional customer experiences.
What You'll Be Doing
Support the daily activities of the Customer Support team.
Ensure customer inquiries via email, chat, and ticketing systems are handled promptly and professionally.
Assist with complex customer issues, platform-related challenges, and service disruptions.
Investigate customer-reported problems, identify root causes, and coordinate resolutions with Product and Development teams.
Monitor service quality and ensure high levels of customer satisfaction.
Maintain accurate records of customer interactions and support activities.
Collaborate closely with Sales, Operations, Product, Development, and IT teams to ensure seamless customer experiences.
Support customers with Cargoo platform functionalities, troubleshoot issues, and provide effective solutions.
Identify trends in customer feedback, recurring issues, and system performance to drive continuous improvement initiatives.
Contribute to the development of knowledge base articles, best practices, and support procedures.
Assist with initiatives that improve customer retention and overall customer satisfaction.
Who We're Looking For:
Experience in customer support, customer service or a comparable customer-facing role; experience in logistics, freight forwarding, supply chain or related industries is considered an advantage.
Tech-savvy
Strong communication and interpersonal skills with a customer-oriented mindset.
Ability to communicate effectively with both technical and non-technical stakeholders.
Strong organisational skills and attention to detail.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Experience working with ticketing, CRM or customer support systems is considered an advantage.
Ability to work independently and as part of a cross-functional team.
Fluent English and Spanish, Portuguese is a plus.
Equal Opportunity Employer
CSA Global Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
Relocation/Travel
Role is not pen to relocation and does not require travel.
Ready to take the next step in your customer service leadership career? We would love to hear from you. Apply today and help us deliver outstanding customer experiences every day.
Miami, Florida, United States; Relocation/Travel; Role is not pen to relocation and does not require travel
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Compensation Manager at GitLab, you'll lead the design, planning, and execution of compensation programs that help us attract, retain, and reward team members. You'll own recurring programs, including the annual focal merit cycle, and provide guidance and oversight for promotion cycles, quarterly equity grant cycles, and semi-annual bonus programs. Working closely with Total Rewards leadership and partners across People, Finance, and Legal, you'll turn program objectives into clear deliverables, establish processes and controls, and see complex cycles through from planning to closeout. Your work will help ensure accurate, timely delivery and a clear experience for leaders, People teams, and team members.
You'll be based in the United States. We prefer a West Coast location to support collaboration with stakeholders across time zones.
What you’ll do
Lead compensation programs from design and readiness through approvals, processing, communication, and post-cycle review, including ownership of the annual focal merit cycle and oversight of promotion, quarterly equity, and semi-annual bonus cycles.
Define program calendars, decision points, responsibilities, controls, and success measures. Coordinate dependencies and keep stakeholders informed of progress, risks, and decisions.
Ensure compliance with eligibility rules and develop process documentation, manager resources, and communications. Advise People Business Partners, Talent Acquisition, and leaders on program application and exceptions, escalating policy and governance decisions when needed.
Analyze compensation data and program outcomes, develop recommendations for Total Rewards leadership, and partner with Finance on budgeting, cost modeling, and reconciliation.
Partner with People Technology and IT systems stakeholders to improve workflows, reporting, and usability.
Validate inputs and outputs, ensure timely processing, maintain audit and control documentation, and protect confidential compensation information.
Oversee the annual refresh of global compensation and equity ranges to ensure accuracy, and support compensation partners with program delivery and analysis.
Lead improvements that reduce program risks and friction, strengthen consistency and transparency, and improve the team member experience. Use clear documentation and asynchronous communication to coordinate work across time zones.
What you’ll bring
Experience designing and operating compensation programs, with expertise in corporate compensation and public company equity and a record of delivering complex merit, equity, bonus, or promotion cycles accurately from planning through closeout.
Strong analytical and spreadsheet skills, including interpreting compensation data, building scenarios, checking assumptions, and explaining findings to decision-makers.
An understanding of compensation governance, data integrity, and controls, with discretion and sound judgment when handling confidential information and sensitive decisions.
The ability to translate policy and strategy into operating procedures, system requirements, and stakeholder guidance, plus experience with human resources information systems and compensation planning tools such as Pave and Workday, and comfort working on a Mac.
Attention to detail, practical problem-solving skills, and the persistence to work through complex issues and deliver accurate outcomes. You can learn unfamiliar programs, systems, and business contexts quickly.
The ability to build trusted partnerships, advise leaders and People teams, resolve ambiguity, and move decisions forward without relying on formal authority.
Strong written and verbal communication skills and the ability to coordinate with global partners across time zones using asynchronous practices.
Helpful, but not required: experience supporting a global, distributed workforce, including partners in India or other locations outside the United States; compensation-cycle communications; and experience in a software or technology company.
About the team
The current Compensation team consists of 2 Global Compensation Partners and a Lead Total Rewards Program Manager that collaborates with the Compensation and Benefits teams. We provide compensation programs for 40+ countries globally. Our compensation work brings together People Business Partners, Talent Acquisition, People Operations, and People Technology. We use clear written communication and collaboration to coordinate across a distributed workforce and time zones.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia
Workplace: remote
Provectus is an
AWS Premier Partner
and an
Anthropic Strategic Partner
, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals —
Financial Services & Insurance
and
Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
We are hiring Bilingual Patient Services Representatives to join a growing healthcare support team in a fully remote role based in Mexico. In this position, you will serve as an important point of contact for patients and healthcare providers, supporting both inbound patient calls and proactive outbound outreach.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Mandatory Declassification Review (MDR) & Foreign Relations of the United States (FRUS) Program Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Provide administrative support, reviews, and recommendations regarding declassification action IAW Section 3.5 of Executive Order 13526, DoD 5230.30-M, and related declassification guidance.
Draft, prepare, and process all MDR program-related correspondence for Government approval and signature.
Develop and maintain a system for tracking MDR and FRUS correspondence in accordance with Classified National Security Information laws and regulations.
Provide administrative support, reviews, and recommendations for FRUS declassification actions IAW the Department of State’s Basic Authorities Act of 1991.
Maintain records IAW the OSW Records Disposition Schedule and applicable System of Records Notices.
Ensure personnel supporting this task complete required declassification and HRRDR training.
Manage staff performing MDR/FRUS reviews, ensuring at minimum 30% SCI-eligibility across supporting personnel.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 8 years of experience managing personnel.
6 years’ experience managing personnel.
3 years’ experience in the performance of Mandatory Declassification Review and FRUS program support.
3 years’ experience developing and implementing policies and regulations governing declassification (ADR, Systematic Declassification, MDR, FRUS, FOIA, Security Review) IAW Executive Order 13526 and the Atomic Energy Act of 1954.
3 years’ experience working with DOE, DoW, and other related agencies in the declassification process.
Active, final, and fully adjudicated Top Secret/SCI clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$180,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role overview
The Head of Financial Internal Controls will lead the financial business process internal controls function for Nebius Group, building a scalable, risk-based SOX program that supports reliable financial reporting and the continued growth of the business. Reporting to the Head of Internal Controls and Internal Audit, the role will set the strategy, lead execution, and provide senior management with clear insight into control effectiveness, emerging risks, and remediation priorities.
The role will lead an internal team of controls professionals operating as risk partners, with a designated partner for every in-scope financial SOX process. The team will work closely with process and control owners, Finance, and the parallel IT Controls team to strengthen end-to-end controls and address business and technology dependencies. The Head will continue to build the team, its capabilities, and its operating model as the business expands.
As a second-line leader, the Head will establish standards, advise and challenge management, and oversee monitoring and management testing. Business process and control owners retain accountability for designing, implementing, and operating their controls and executing remediation. Internal Audit retains its separate third-line assurance responsibilities, with appropriate safeguards for objectivity where reporting lines are shared.
Key responsibilities
Financial controls strategy and governance
Define and execute the financial internal controls strategy, annual SOX roadmap, and multi-year improvement plan, aligned with financial reporting risks, business priorities, and growth.
Lead financial process risk assessment and SOX scoping, including significant accounts, disclosures, entities, and relevant assertions; reassess coverage as the business, systems, and transaction volumes change.
Set consistent standards for risk and control matrices, process documentation, control design, evidence, management review precision, and deficiency evaluation, aligned with the Group control framework.
Risk partner leadership and team growth
Lead, coach, and evaluate the risk partner team; assign clear process coverage,
objectives
, decision rights, and escalation responsibilities across all in-scope financial SOX processes.
Develop the workforce plan and resource budget; recruit, onboard, and
retain
professionals with the skills needed for business growth, new entities, and increasingly complex processes.
Build technical depth, succession coverage, and a consistent advisory approach; balance internal capacity and specialist support while
maintaining
ownership and quality within the team.
Key responsibilities continued
End-to-end SOX program delivery
Direct the financial
process
SOX lifecycle, from scoping and walkthroughs through design and implementation assessment, operating effectiveness testing, remediation, and year-end roll-forward procedures.
Establish the annual calendar, milestones, quality reviews, and reporting cadence; coordinate with IT Controls, management testing resources, and external auditors to support
timely
completion before annual reporting.
Oversee management testing plans and workpaper quality, including population completeness, sample selection,
evidence
sufficiency, and conclusions. Align deliverables with external auditor expectations while respecting the auditor’s independent judgments and reliance decisions.
Hold risk partners accountable for proactive monitoring of control readiness and execution,
identifying
potential failures early, and coordinating
timely
corrective action with business owners.
Control effectiveness and remediation
Challenge control design and operating performance across in-scope processes, including procurement and payables, revenue and receivables, fixed assets and capital expenditure, inventory, payroll, treasury, tax, and financial close and reporting, as applicable.
Lead second-line oversight of control deficiencies, including root cause analysis, severity assessment, aggregation, remediation planning, compensating controls, and escalation
.
Require remediation plans with accountable business owners, milestones, resources, and evidence requirements. Monitor progress and escalate overdue actions or solutions that do not address the underlying risk.
Oversee validation and retesting of remediated controls, allowing sufficient operating history and evidence before recommending closure; provide transparent assessments of residual risk and readiness for year-end conclusions.
Partnership with IT Controls and business stakeholders
Work as a peer to the IT Controls lead to
maintain
integrated coverage of business controls, IT general controls, automated controls, interfaces, segregation of duties, and system-generated reports used in financial controls.
Agree clear responsibilities and shared milestones with IT Controls; jointly assess the financial control implications of IT deficiencies and coordinate impact analysis, compensating controls, and remediation.
Serve as a senior adviser to Finance and business leadership, translating financial reporting risks into practical control requirements and challenging decisions where exposures
remain
unresolved.
Embed risk partners in process governance and change initiatives.
Advise on
controls for new products, entities, acquisitions, ERP implementations, and data conversions, with clear readiness criteria, risk escalation, and follow-up after go-live.
Reporting and continuous improvement
Provide concise reporting on coverage, testing results, control failures, remediation, resource needs, and emerging risks to the Head of Internal Controls and Internal Audit; contribute to executive and Audit Committee materials and management’s ICFR assessment and certification processes.
Drive proportionate standardization, automation, and better use of data to improve control reliability and reduce unnecessary effort. Lead training for process owners and control owners to strengthen accountability and
evidence
quality.
Qualifications and experience
Required experience
12 or more years of relevant experience in financial internal controls, SOX, audit, or finance risk management, including at least five years leading teams or major controls programs in a complex international environment.
Demonstrated experience leading an end-to-end financial SOX program for a listed or similarly complex business, including risk assessment, scoping, control design, management testing, deficiency evaluation, and year-end reporting.
Proven ability to recruit, develop, and scale a team of internal
controls
professionals,
establish
effective process coverage, and manage competing priorities and resource constraints.
Strong knowledge of COSO, ICFR, SOX requirements, and relevant financial reporting requirements under US GAAP and IFRS; ability to translate accounting and disclosure risks into effective controls.
Track record
of leading oversight of significant deficiency or material weakness remediation, including root cause analysis, sustainable corrective action, and evidence-based validation.
Practical understanding of IT dependencies in financial processes, including ITGCs, automated controls, access and segregation of duties, interfaces, and the completeness and accuracy of information used in controls.
Experience advising on finance transformation, ERP implementations, process redesign, and data migration in a fast-growing or changing business.
Demonstrated ability to influence senior leaders, challenge constructively, and work effectively with business owners, IT Controls, Internal Audit, and external auditors.
Bachelor’s or
master’s degree in Accounting
, Finance, Economics, Business, or a related discipline, or
an equivalent
professional qualification. Fluent written and spoken English.
Preferred qualifications
CPA, CA, ACCA, CIA, or an equivalent professional certification; a master’s degree is an advantage.
Experience in a multinational technology or infrastructure business, with substantial capital expenditure and rapidly evolving financial processes.
Experience with NetSuite, Oracle, or comparable ERP platforms and
controls
management tools.
Leadership competencies
Strategic judgment with the ability to translate risk priorities into practical execution and measurable improvements in control effectiveness.
Strong
people
leadership, clear accountability, and the ability to build an engaged team of credible risk partners across locations and cultures.
Professional skepticism, sound judgment, and the confidence to escalate material issues promptly while
maintaining
productive stakeholder relationships.
Clear executive communication and disciplined delivery in a dynamic environment, with a pragmatic approach to balancing control rigor and business needs.
Measures of success
Complete, risk-based process coverage and
timely
, high-quality SOX deliverables that support management’s annual ICFR assessment and reporting deadlines.
Controls that
demonstrate
effective operation in testing, supported by early detection of potential failures,
timely
remediation, and fewer recurring deficiencies.
Sustainable remediation
validated
with sufficient evidence, integrated resolution of business and IT control dependencies, and
timely
escalation of residual risks.
A capable, scalable risk
partner team
with clear process accountability, strong stakeholder relationships, and capacity aligned with business growth.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
The Global Brand Team runs Hasbro's brands as six distinct businesses, each with a leader, an objective and the authority to pursue it. We decide what gets made, how it's promoted, where it gets sold and what gets dropped, and we answer for the result.
We are builders and operators in equal measure. The work spans the consumer insight that inspires the product line, the cost and price decisions that shape its margin, and the commercial execution that puts it in the hands of a fan. The job is to make the brands grow.
Job Overview
We are seeking a Vice President, Board Games to own the global P&L, a portfolio that includes Monopoly, Jenga, Connect 4, The Game of Life, Operation, Clue and Twister. You will lead a team of twelve and report to the SVP, Global Brands.
This role owns Hasbro's physical board game portfolio, working with the teams who apply those brands in digital and other formats. It is based in Boston, Massachusetts, and onsite three days a week, Tuesday through Thursday. Expect to travel approximately 25% of the time.
This is a general management role. You own the revenue, the margin and the operating profit, and you hold the authority to allocate the investment behind them. The brand team reports to you directly, while other functions partner with you.
In your first year we expect you to land a credible multi-year plan for the portfolio, make explicit calls on which brands to grow and which to run for profit, and show measurable progress on both the top line and the margin.
Location and Work Arrangement
Hybrid:
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Turn what you learn about players and shoppers into specific product, pricing, channel and new business opportunities.
Build the innovation pipeline. Define the handful of big bets that set the tone for the line, and the smaller, faster tests that de-risk them.
Set the consumer price point each item is designed for, and the cost structure that supports it. Allocate the investment across A&P, tooling and retail activation.
Partner with Commercial on demand planning and forecast accuracy, and with Supply Chain on the productivity and inventory discipline that protects margin after the product is made.
Read the global landscape and adjust the plan for it, including macroeconomic conditions, trade and tariff policy, input costs, retail consolidation and shifts in consumer spending across regions.
Build and lead the team. Set direction people can act on, give candid feedback close to the moment, develop talent at every level, and create the conditions for people to do their best work.
Represent the business to senior leadership and, when called on, to the Hasbro Board of Directors, with an honest read on performance and the plan.
What You'll Bring
Direct ownership of a P&L at scale, including accountability for operating profit.
15+ years of progressive leadership experience in consumer products, toys and games, or a comparably branded and retail-driven business.
A track record of setting multi-year portfolio strategy and choosing where not to invest.
A history of reinventing established brands and building new ones, with innovation that moved a number. Demonstrated success turning consumer insight into products that reached market.
Strong commercial judgment with major retailers, paired with enough command of product development,
cost structure, supply chain and forecasting to challenge a plan.
Substantial people leadership experience: building, developing and retaining teams at multiple levels.
What Sets You Apart
Experience in board games, tabletop or hobby, or in brands that live at the intersection of retail, fandom and culture.
Experience communicating a plan at the most senior levels, including to a board.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
About the Company – Hasbro
Who We Are | Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbo’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$282,200
—
$451,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About The Role:
The Operations Specialist is responsible for coordinating and managing end-to-end expense, payment, and documentation processes to ensure timely, accurate, and compliant processing of company purchases.
This role acts as a key operational partner across finance, procurement, legal, compliance, accounting, treasury, and logistics teams. The position requires strong attention to detail, the ability to work independently within established frameworks, and a proactive approach to improving operational workflows.
______________________________________________________________________________
Key Responsibilities
Support procurement-related processes, including purchase requests, purchase orders, vendor onboarding, and coordination between requestors, procurement, finance, and suppliers.
Take responsibility for document management involving internal teams and external contractors, ensuring accurate creation, version control, and secure storage
Coordinate agreements, reconciliations, reports, and other operational documents for internal and external counterparties
Process reports and verify that they are complete, accurate, and correctly formatted according to internal standards
Work closely with Accounts Payable teams to support transaction processing and resolve discrepancies
Interact with cross-functional teams, including Legal and Accounting, to address operational issues and ensure smooth workflows
Advise internal stakeholders on transaction processing requirements, documentation standards, and operational procedures
Participate in special projects and cross-functional initiatives as required
Key Qualifications & Experience
Must-have requirements:
1-2 years of experience in procurement operations, purchasing administration, finance operations, or a related operational role, with understanding of end-to-end procurement and purchase-to-pay (P2P) processes.
Experience with document management and operational workflows involving internal teams and external counterparties
Working knowledge of accounts payable processes
Ability to review, and maintain agreements and supporting documentation
Experience collaborating with cross-functional teams such as Legal, Accounting, and Finance
Strong attention to detail and ability to ensure accuracy and consistency in documentation and reporting
Ability to manage multiple tasks and priorities within established procedures
Clear written and verbal communication skills
Experience with ERP, finance, or document management systems
Fluent English
Preferred qualifications:
Strong Excel or spreadsheet-based tracking and reporting skills
Experience participating in process improvement or special projects
Competencies & Behavioral Traits
Structured, organized and detail-oriented
Strong sense of ownership for assigned processes
Comfortable coordinating across teams and priorities
Process-improvement mindset within defined frameworks
Proactive, solution-oriented approach to operational issues
Ability to understand operational and financial processes, identify gaps, and proactively follow through to completion
Self-driven and accountable, with the ability to prioritize tasks and manage competing priorities effectively
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Ukraine/Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years in product management, of which 2+ years on card, neobank or payments products
Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments
Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks
Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations
Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements
Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users
Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback
Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on
Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow
Has managed or mentored PMs or designers and set priorities across several product lines
English – Professional working; Ukrainian – Native.
Nice-to-have:
Visa / Mastercard scheme rules and card processing basics (ISO 8583)
Loyalty, cashback, rewards or tier systems
B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments
Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia)
Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app
Growth and referral mechanics in fintech
Responsibilities
Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers
Launch card products and new card features, and expand them to new countries together with Legal and Compliance
Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors
Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user
Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance
Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points
Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD
Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews
Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them
Report to the CEO on product metrics, roadmap and key decisions
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
- Own and execute the product strategy for Card-Present and e-commerce acquiring, aligned with business objectives and market opportunities. - Lead the development and scaling of POS and e-commerce acquiring propositions, including unattended POS use cases where relevant.
Location: Ho Chi Minh City, Vietnam
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
We are looking for a
Post-Merger Integration Manager
to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions.
You will own the integration program from
pre-close planning and Day 1 readiness through operational and cultural integration
, coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value.
This is a
business and organizational integration role
, rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies.
Key Responsibilities
Lead end-to-end integration planning and execution, from
pre-close and Day 1 through stabilization and full integration
.
Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams.
Act as the key integration point between senior leadership, functional teams, and the acquired organization.
Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution.
Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies.
Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions.
Support the realization of expected
synergies, efficiencies, and other deal value
.
Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability.
Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation.
Build and continuously improve
PMI playbooks, templates, governance processes, and lessons learned
to make future integrations faster and more effective.
What We're Looking For
Proven experience in
post-merger integration, M&A, business transformation, or large-scale organizational change
.
Experience leading complex, cross-functional projects across multiple teams, countries, or locations.
Strong understanding of organizational, operational, cultural, and people-related aspects of integration.
Experience working with senior leadership and managing stakeholders without direct authority.
Genuine
cross-cultural fluency
and experience working with international teams.
Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines.
Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change.
Strong communication and presentation skills, with fluent written and spoken English.
Willingness to travel as needed to support integration activities.
Experience in technology, software, or professional services.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Employer:
Nebius DC Oy, Business ID 2541661-9
Job title:
Data Center L1 IT Technician
Primary work location:
Lappeenranta data centre
Temporary work location:
Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational
Department:
Data Center IT Infrastructure
Number of positions available:
4
Ideal start date: February – April 2027
The role
As an
Data Center L1 IT Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Longcross, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Please note that this role involves shift work from Friday to Monday, including both day and night shifts.
The role
As an
IT Datacenter Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome in our office in
Tel Aviv, Israel.
Your responsibilities will include:
Own the production journey
• Lead the transition from PoC to production
• Ensure customer workloads are deployed, stable, and scalable
• Drive time-to-production and time-to-value
Ensure technical success in production
• Understand customer architectures and use cases
• Monitor and improve:
o performance (latency, throughput)
o cost efficiency
o reliability
• Identify and resolve bottlenecks proactively
Act as a trusted technical partner
• Work directly with customer engineering teams
• Provide guidance on best practices and optimisation
• Translate technical challenges into actionable solutions
Manage risks and incidents
• Act as a primary technical contact for production issues
• Coordinate with internal teams to resolve incidents
• Communicate clearly during high-pressure situations
Drive continuous improvement
• Identify opportunities to optimise and expand usage
• Provide structured feedback to Product and Infrastructure teams
• Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.)
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
We’re hiring an Enterprise Account Executive to help ambitious teams rethink how prospects, customers and partners learn about and use their products.
The role
- Build and own your pipeline through a mix of inbound leads and proactive outbound prospecting into target enterprise accounts.
- Own the full enterprise sales cycle, from prospecting and discovery through evaluation, negotiation and close.
- Build relationships with technical leaders, documentation teams and executive stakeholders.
- Develop account strategies and compelling business cases around customer needs.
- Partner with marketing, product and customer success to win customers and deliver a strong handoff.
- Build a healthy pipeline and maintain clear, reliable forecasts.
What you bring
- A track record of closing complex enterprise SaaS deals.
- Confidence selling to technical buyers and navigating multiple stakeholders.
- Strong discovery, outbound prospecting and negotiation skills.
- Curiosity about developer tools, documentation and how AI is changing software discovery and adoption.
- An ownership mindset: you’re comfortable building a playbook, not just following one.
- Fluency with AI tools (Claude, GPT, Grok etc), using them to work efficiently, reduce busywork and focus on the tasks that matter most.
Interview process
1. People team intro - 30 minutes: Share your background, learn about GitBook and explore mutual fit.
2. Head of Sales conversation - 30 minutes: Discuss your experience, approach to enterprise sales and ambitions for the role.
3. Peer Account Executive conversation - 1 hour: Dive into how you sell, collaborate and build pipeline, and learn about the team’s day-to-day work.
4. Case study presentation - 1 hour: Present your approach to an enterprise sales scenario to the Head of Sales and Account Executives.
5. CEO culture fit interview - 30 minutes: Explore our values, company vision and how you’d contribute to GitBook’s next chapter.
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
УдалённоEurope (+/- 3 hours)
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Boston, Massachusetts, United States
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
Amsterdam, Netherlands
seniorUkraine/Europe
УдалённоHo Chi Minh City, Vietnam
To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA