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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Enterprise Password Manager (EPM), Agentic Access—including Developer Tools—and Privileged Access, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, and engineering teams to the right solutions. Through clear technical storytelling, credible sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Experience bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market. • Experience working in a sales-led organization with enterprise sellers, Sales Engineers, technical buyers, and complex buying cycles. • Experience building a product motion across discovery, evaluation, technical validation, purchase, and expansion. • Experience partnering across Product, Engineering, Product Marketing, Sales, and GTM Enablement, with the ability to build credibility with technical and executive audiences. • Deep fluency in identity security, Privileged Access Management (PAM), secrets management, or agentic access, along with working knowledge of developer tools and the ability to translate technical product behavior into clear customer-facing guidance. • Strong written and verbal communication skills, strategic judgment, and the ability to influence senior stakeholders while making thoughtful decisions in ambiguous environments. • Experience launching a new product, category, or sales motion in identity security, access management, developer tools, or a related technical market; using field insights, win-loss feedback, or seller research to prioritize work; or holding security certifications or equivalent technical training. What you can expect: • Own the product enablement plan for Enterprise Password Manager, Agentic Access—including Developer Tools—and Privileged Access, prioritizing readiness work based on business impact, customer needs, launches, and field evidence. • Translate Product Marketing strategy into sales motions that help IT, security, and engineering buyers secure access for developers, artificial intelligence (AI) agents, and privileged users. • Create the pitch decks, talk tracks, qualification questions, discovery guides, product training, and other field assets needed to support customer conversations from discovery through expansion. • Define how the portfolio fits into annual sales plays, including the personas to engage at each stage of the buying journey and the role of strategic technology and AI partnerships. • Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections. • Partner with Technical Marketing and Demo Engineering to map demos to sales plays and provide the customer, use-case, and product context needed to build credible launch and sales demonstrations. • Measure field readiness, lead win-loss analysis, identify recurring objections and adoption barriers, and bring clear recommendations to Product, Product Marketing, Sales Enablement, and senior leadership. USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.   This is a remote opportunity within Canada and the US. What we’re looking for: • A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion. • Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities. • Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences. • Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling. • The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers. • Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments. • Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality. Preferred qualifications: • Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training. What you can expect: • Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence. • Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story. • Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value. • Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities. • Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections. • Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio. • Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.   USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - US About the Job: LaunchDarkly is seeking a People Systems, Analytics and AI Manager to be our subject matter expert on HR systems and to turn People data into insights that help business leaders make better decisions. You will build the reports, analytics, and dashboards that tell the story of our workforce, and you will use AI tooling to make those stories faster to create, easier to understand, and more compelling. This is an individual contributor role reporting to the Director, People Programs, Systems and Analytics. You will work closely with People Operations, Finance, and leaders across the business, and you will own your work from question to insight to action. We are looking for someone who combines deep HR systems knowledge with strong analytical skills, creativity in how data is presented, and sound judgment about people data and AI. Responsibilities: Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management. Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions. Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows. Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives. Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems. Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data. Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions. Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience. Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation. Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence. Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics. Qualifications: 8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment. Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration. Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills. Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use. Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders. Strong understanding of data integrity, privacy, and confidentiality practices for employee data. Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail. Curious, pragmatic problem solver who enjoys simplifying complex processes and data. Comfortable working with a highly distributed team across time zones. Nice to Have: Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt). Experience with integrations and workflow automation tools. Knowledge of workforce planning, compensation, or engagement analytics. Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 121,800 - $167,530 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 109,700 - $150,810 ** Zone 3: All other US locations - $ 103,600 - $142,450 * * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is looking to hire a Senior Creative Campaign Producer is responsible for developing and executing integrated content campaigns across social media, digital marketing, executive communications, events, and thought leadership initiatives. This role leads the creative process from concept through final delivery, transforming complex business and financial topics into compelling content that drives engagement and advances iCapital’s brand and business objectives. The ideal candidate is an exceptional storyteller, writer, producer, and creative strategist who can develop breakthrough ideas, shape narratives, direct talent, and provide editorial leadership throughout production and post-production. Responsibilities Own the end-to-end development and execution of integrated brand, product, marketing, thought leadership, and investment content initiatives. Generate and shape breakthrough campaign ideas, creative platforms, and storytelling frameworks that elevate the iCapital brand and engage key audiences. Develop and pitch integrated campaign concepts with a clear activation strategy across social media, video, digital, email, events, thought leadership, communications, paid media, ales enablement and internal channels. Provide creative and editorial direction throughout post-production, including storytelling structure, pacing, graphics, animation, music selection, motion design, and final edit approvals. Ensure content remains aligned with brand standards, campaign objectives, audience needs, compliance requirements, and business priorities. Identify emerging content trends, storytelling formats, platform opportunities, and creative approaches that elevate iCapital’s content and thought leadership efforts. Measure content performance and apply insights to continuously improve creative effectiveness and audience engagement. Qualifications 10+ years of experience in creative production, content development, branded content, video production, advertising, agency, or in-house creative environments Proven experience developing content within financial services, asset management, wealth management, fintech, alternative investments, or other complex B2B industries Strong portfolio showcasing excellence in short-form content, integrated campaigns, creative storytelling, and multi-channel content activation across brand and investment-focused content Exceptional writing, storytelling, and creative development skills, with experience creating scripts, interview guides, treatments, presentations, storyboards, creative briefs, and other content assets Demonstrated ability to translate complex financial, investment, market, and industry topics into compelling, audience-focused stories and content experiences Exceptional communication, presentation, stakeholder management, and relationship-building skills, and able to collaborate effectively across creative, marketing, communications, investment, and business teams Experience balancing creative storytelling with regulatory, compliance, and business requirements within a highly regulated industry Benefits The base salary range for this role is $150,000 to $165,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable. THE OPPORTUNITY - Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap - Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment - Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders - Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting - Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment - Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems - Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems - Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes - Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability - Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders WHAT YOU WILL TACKLE FIRST In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture: - Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions - Reduce the time needed to find the root cause of reconciliation breaks from weeks to days - Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership - Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production WHAT YOU BRING - Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change - A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships - Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record - Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems - Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms - Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability - Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability - Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements - Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap - Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams - Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: New York, New York, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $125,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Atlanta, Orlando, Miami, and/or Tampa 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs. - Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership. - Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment. - Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels. - Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge. - Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency. - Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful. What you can expect: - Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives. - Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution. - Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements. - Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle. - Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes. - Present concise, recommendation-led updates in team meetings, company forums, and executive discussions. - Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation. USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are hiring a Technical Program Manager to lead high priority safety and security programs which advance defense in depth for agents, which we have written about publicly . You will be the lead TPM coordinating work across teams to strengthen how we develop and deploy agents safely and securely, and to bring what we build internally to customers and partners so everyone has the tools to safely and securely use Claude. You will be responsible for leading meetings with executives and technical leads, maintaining complex project plans, identifying and addressing risks, developing metrics, and communicating to the company and our customers about this work. Responsibilities: Maintain the roadmap - Maintain and extend the existing roadmap for all work contributing to this effort across the company and implement approaches to ensure accuracy and relevance amidst a fast operational tempo. Turn program goals into measurable exit criteria at each phase of the work - To do this well you’ll need to be responsive to new developments in capabilities and the threat landscape, both of which are evolving fast. Maintain key metrics and dashboards. Run the operating rhythm - Chair the leads meetings, working group meetings, design reviews, and executive check-ins. Record decisions and actions, disseminate sitreps quickly and regularly, and follow up until open issues close. Lead executive and contributor communication - Drive conversations, write regular reports, contribute to design documents, and produce decisional documents as needed. Say plainly what is on track, what is not, and where help is needed. Maintain the risk register - Track risks, exceptions, and risk acceptances in one place and bring hard calls to the right decision maker. Drive company-wide communications - Partner with internal communications on progress updates and on rollouts that change how employees work with Claude every day. Lead through other TPMs - Coordinate subject matter specific TPMs and engineering managers who do not report to you. Set shared standards, spot coverage gaps, and step in to augment capacity where needed. Take coordination load off technical leaders - Find owners for cross-team problems, frame tradeoffs across Security, Safeguards, Research, Privacy, Legal, and Product, manage staffing tasks, and organize exercises that test our controls. Maintain industry context - Track relevant incidents, capabilities shifts, and research across frontier labs, and understand the key risks they reveal. Bring those lessons into our threat model, roadmap, and risk register. You may be a good fit if you: Have led company-wide technical programs, especially a company-wide security program, with multiple workstreams, executive sponsors, and other program managers rolling up to you. Have a strong background in at least one of the program's domains: agent or infrastructure security, ML classifiers and monitoring, evaluations, inference infrastructure, protecting an organization’s most sensitive data, or shipping security controls to customers. You know the terminology and can ramp up on the rest quickly. Have worked closely with ML research teams and understand how models are trained and evaluated. Work independently. You set direction without waiting for instructions and know when to make decisions and when to escalate. Can command a room and hold senior engineers, researchers, and executives accountable without formal authority. Write clearly and fast for any audience, from a one-page executive brief to a company-wide announcement. Use AI tools like Claude to automate tracking, reporting, and follow-up. Care about AI safety and want to help keep powerful systems under human oversight. Have 10+ years of experience in one of the aforementioned areas. Deadline to apply: None, applications will be received on a rolling basis. Annual Salary: TBD with Recruiting. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Spain; United Kingdom Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom As our Senior Talent Operations Specialist at Airalo, you will own the systems, data, and processes that help recruiters and hiring managers hire efficiently. You will turn complex workflows into scalable processes, make sure our hiring data is reliable, and give leaders the insights they need to plan headcount with confidence. You are someone who sees a manual step and wants to automate it, sees a messy dataset and wants to fix it at the source, and sees a new tool and asks how we can best equip it. You are equally at ease configuring an ATS, running a training session for interviewers, and presenting funnel insights to business leaders. You will work in close coordination with our Talent Acquisition team, People team, Finance, Legal, and IT, as the processes and systems you build need to work for every region we hire in. Responsibilities include but are not limited to Own the configuration, administration, and optimization of our ATS and wider recruiting tech stack, including integrations Evaluate, implement, and retire tools, and manage the vendors behind them Build automations that remove manual work from talent team members' days Design, document, and continuously improve end-to-end hiring workflows, from requisition approval to onboarding handoff Keep hiring practices consistent across regions and compliant with data privacy regulations (e.g., GDPR) Build dashboards and reports on funnel conversion, time to hire, source effectiveness, and pipeline health, and keep ATS data reliable Translate data into recommendations for Talent and business leaders, including support on headcount planning Maintain guides, templates, and training so recruiters and hiring managers can self-serve, and lead change management for new tools and processes Mentor more junior team members and make sure every candidate gets a smooth, respectful process Support recruitment as needed, particularly during peak hiring periods Must-haves: 5+ years in recruitment operations, talent acquisition, or People Ops, with significant hands-on ATS administration (Lever or a comparable ATS) Proven experience building recruiting reports and turning the data into clear recommendations Proven experience building automations or integrations that remove manual work from recruiting workflows Proven experience leading change management and delivering enablement, including training and documentation Working knowledge of data privacy requirements in hiring (e.g., GDPR) across regions Ability to manage multiple concurrent projects with cross-functional stakeholders Excellent written communication and documentation skills; business-fluent English Skilled in using AI to improve recruiting workflows and reporting while protecting candidate data and mitigating bias Good to have: Experience with Notion, LinkedIn Recruiter, and Metaview Experience with workflow automation tools Experience in a fast-moving environment such as a startup or scale-up Additional languages alongside English Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates in UK and Spain. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: GBP 64,400-96,600 📍 Spain: EUR 50,000- 75,000 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the RL teams Our Reinforcement Learning teams lead Anthropic's reinforcement learning research and development, playing a critical role in advancing our AI systems. We've contributed to all Claude models, with significant impacts on the autonomy and coding capabilities of Claude Fable 5.1 and Claude Opus 5.5. Our work spans several key areas: Developing systems that enable models to use computers effectively Advancing code generation through reinforcement learning Pioneering fundamental RL research for large language models Building scalable RL infrastructure and training methodologies Enhancing model reasoning capabilities We collaborate closely with Anthropic's alignment and frontier red teams to ensure our systems are both capable and safe. We partner with the applied production training team to bring research innovations into deployed models, and are dedicated to implementing our research at scale. Our Reinforcement Learning teams sit at the intersection of cutting-edge research and engineering excellence, with a deep commitment to building high-quality, scalable systems that push the boundaries of what AI can accomplish. About the role We're hiring for the Code RL team within the RL organization. As a Research Engineer, you'll advance our models' ability to design silicon. Hardware design is difficult and unforgiving – exactly the sort of domain we want Claude to excel at. You'll leverage your chip design expertise and turn it into tasks and signals for models to learn from. Specifically, you will: Invent, design, and implement RL environments and evaluations for agentic RTL generation, design (including formal) verification, physical design optimization. Work on cross-cutting RL considerations such as EDA-tool latency optimization and proxy rewards. Conduct experiments and shape our roadmap. Deliver your work into research and production training runs. Collaborate with other researchers and engineers across and outside Anthropic. You may be a good fit if you: Have expertise in ASIC or FPGA design: RTL, design verification (UVM, formal methods, coverage-driven), physical design (synthesis, place-and-route, timing closure), PPA optimization, DFT, ECOs. Are fluent with industry EDA tools and processes. Have taped out chips and have experience going from spec to silicon. Know how to balance research exploration with engineering implementation. Are passionate about AI's potential and committed to developing safe and beneficial systems. Strong candidates may also have: Experience with reinforcement learning, evaluations or environments. Built tooling or automation around chip design flows. Worked on ML accelerators or high-performance compute hardware. Familiarity with high-level synthesis or architecture simulators. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the Role Our ideal hire has a builder mindset, is detail oriented, action oriented and proactive. They own their role and continuously help identify ways to improve operations processes and controls. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us. Experience in credit products, prepaid cards or other spend operations functions is a strong plus.   We manage billions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations, while being a compliance leader. At Wealthsimple, we are maker-owners, we believe that simplicity is better, and we do what's right for each client.   We are seeking an analytical, detail-oriented professional with strong SQL skills, advanced Excel expertise, and a passion for process improvement to join our Treasury team. The ideal candidate will excel in problem-solving, dashboard creation, and effective communication across all levels of the organization.   In this role, you’ll have the opportunity to: - Develop comprehensive financial analytics and reports to support regulatory compliance and strategic decision-making. - Leverage Internal Systems and Kyriba Treasury Management System to extract, analyze, and report on treasury data, ensuring accuracy and timeliness of deliverables. - Collaborate with cross-functional teams (including Product, Engineering, Data Science, and Finance) and use in house AI tools to optimize workflows and drive project success. - Design, build, and refine intuitive, data-driven dashboards that provide actionable insights for various stakeholders. - Maintain or develop multiple reporting deliverables with varying frequencies, managing stakeholder expectations and ensuring consistent quality standards. - Support the team on complex projects within Treasury Cash and Collateral Management, facilitating communication and problem-solving across teams. - Conduct in-depth analysis using SQL and other tools to inform critical business decisions related to Treasury operations and strategy. - Identify and implement process improvements that enhance efficiency and accuracy in financial reporting and analysis. - Translate business requirements into technical reporting solutions, working closely with IT and data teams to optimize report performance.   What You'll Bring: - Relevant experience: Demonstrated success in Treasury and financial operations, banking and payments, or other operations roles in related fields. - Report Management: Proven experience overseeing end-to-end report lifecycle management, from requirements gathering to delivery. Ability to manage multiple reporting deliverables with varying frequencies and stakeholder groups, ensuring accuracy and timeliness. - Treasury Systems Expertise: 2+ years of hands-on experience with Kyriba Treasury Management System, including report configuration, data extraction, and workflow optimization. - Organization & planning: Plans, organizes, and schedules in a productive manner, allowing for a focus on key priorities and regular updates - Collaboration: Excellent interpersonal skills and willingness to work in collaboration with various team members - Strong written and verbal communication: Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, 3rd party vendors, growth/operational teams, executive team) - Problem solving: If something seems off, you want to figure out what's going on; you enjoy navigating uncertainty, bringing clarity to ambiguity and don't wait for a playbook to be written - Proactive & Action Oriented: Acts without being told what to do; taking full ownership of work, and proactively seeks help and input when needed to provide well supported solutions - Efficiency: Ability to produce significant output with minimum wasted effort; finds the path of least resistance to the problem definition, solution and execution - Honesty/integrity: Doesn't cut corners; does what is right, not what is politically expedient - Data & analytics: Has a strong proficiency in SQL, and a history of using data to answer complex problems. Ability to translate business requirements into technical reporting solutions. - Stakeholder Management: Experience with complex reporting processes and stakeholder requirements, with proven ability to deliver financial reports to senior leadership and various business units. - Financial modeling, coding/automation, ability to contribute to a data model, and experience with business intelligence tools (Power BI, Superset) is preferred   Required Qualifications - Bachelor's degree in Finance, Economics, or related field - 3+ years of experience in financial analysis or similar role - 2+ years of hands-on experience with Kyriba Treasury Management System - Advanced proficiency in SQL and Excel - Strong analytical and problem-solving skills - Excellent verbal and written communication abilities - Ability to manage multiple projects and priorities effectively WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Responsibilities - Build and operate the Security Observability & Data Platform (tens of TB/month and growing). This covers ingestion, normalization and retention, plus the query and detection layer on top. Detections are code: tested, reviewed, and measured for precision. - Own endpoint security across the fleet: deploy, tune and respond with EDR; run and configure binary authorization; and set hardening baselines with IT Operations. - Lead threat hunting, internal investigations and insider-threat work. Handle security incidents end to end: triage, containment, forensics, root cause, and the control that prevents a repeat. - Build the next generation of security services and run them in production: zero-trust AuthN/AuthZ, a uniform blocking service, an application proxy, asset inventory, developer portal, and compliance as code. - Build and run the agent platform (local and Kubernetes). Use LLM agents to automate triage, enrichment, investigation and response, with deterministic checks wherever a model's answer isn't enough. - Review infrastructure and cloud designs (Kubernetes, AWS/GCP, bare metal, CI runners) for security, and help engineering teams adopt the shared services instead of building their own. - Run red-team and adversary-emulation exercises, and turn the results into detections and fixes. - Write runbooks and post-mortems that someone who wasn't in the room can follow at 3 a.m. Minimum Qualifications - Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. - 5+ years in security engineering, detection and response, or infrastructure/SRE with a security focus, including hands-on incident response on endpoints and in the cloud. - Experience operating an EDR, writing and tuning detections. Knowledge of macOS and Linux internals as attackers use them: persistence, credential theft, process injection, living-off-the-land binaries. - Experience building or operating telemetry pipelines and a SIEM or security data lake at TB scale. Strong SQL, including detection logic over large datasets. - Hands-on production engineering: Linux, containers, Kubernetes, at least one major public cloud, infrastructure as code, monitoring and alerting. - Proficiency in Python or Go, and comfort with Rust or willingness to work in it (most of Mysten's stack are Rust). - Working knowledge of identity: SSO (OIDC/SAML), phishing-resistant MFA, device trust, and how session and token theft work. - Strong written communication: can run an incident channel and write the post-mortem. - Interest in the web3 space is required. Preferred Qualifications - Experience building zero-trust access, identity-aware proxies or policy engines. - Binary authorization or allowlisting at fleet scale - Familiarity with the threat actors that target crypto companies and their methods, from social engineering and fake campaigns to supply chain compromises. - Digital forensics (memory, disk, macOS unified logs) and malware analysis. - Experience building security tooling with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling has to do the work. - Compliance as code (CIS benchmarks); experience in ISO 27001 or SOC 2 environments. - Publications, conference talks or open-source security tooling. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role You will run the external audit calendar for our SOX 404 program as we scale toward an IPO. That means coordinating with our external auditors across the year, aligning testing windows with control owners, educating our control owners, and keeping requests and deliverables on schedule. You will also own SOX scoping and risk assessment cycles, deficiency tracking, and status reporting, and help roll out our GRC platform so the program runs from one system of record instead of spreadsheets. You will scale the program through AI-enabled workflows that reduce manual effort and speed up our SOX program. This role reports to the Head of Business Controls and works closely with everyone on the SOX and Internal Audit team. This is an individual contributor role for someone who keeps a complex program on schedule, writes clearly, and makes the program simpler each cycle. Key responsibilities Own the annual SOX audit calendar, including interim and year-end testing windows, walkthrough schedules, and key deliverable dates agreed with external auditors. Serve as the day-to-day point of contact for external auditor requests. Triage, route, and track each request to closure, including PBC (provided-by-client) lists and evidence deliveries. Coordinate auditor walkthroughs and fieldwork with process owners, control owners, and the SOX Testing team, so each control owner is asked for the same evidence once. Track auditor findings, management responses, and deficiency follow-ups, and report status to Internal Audit leadership. Prepare control owners and process owners for auditor sessions, and get evidence delivered on time without direct authority over them. Lead the annual SOX scoping and risk assessment, including quarterly refreshes, and support the annual Fraud Risk Assessment, so the program has appropriate scope and coverage under COSO. Monitor BP and IT SOX testing and report status to leadership and share status with external auditors Lead work with the business to improve control documentation, including education of templates and SOX guidance. Find optimization and automation opportunities across the SOX lifecycle through the use of AI. Support the rollout of the GRC tool for SOX, including control libraries, workflows, evidence requests, and testing templates. Define the data and reporting requirements the platform must meet, and test that it produces what the program needs. Run the quarterly sub-certification process and report results to leadership Own SOX program status reporting: dashboards and metrics for leadership, audit calendar progress, and deficiency and remediation status. Own status reporting for the full SOX lifecycle: scoping and risk assessment, testing, deficiencies and remediation, segregation of duties (SOD), SOC 1 report reviews, the fraud risk assessment, and audit calendar progress. Minimum qualifications Big 4 audit firm experience on SOX 404 or ICFR engagements, including managing audit calendars, PBC requests, and fieldwork with external audit teams. Experience working directly with external auditor teams on requests, testing schedules, and findings, from the company side. Several years of hands-on SOX 404 experience, including scoping, risk assessment, control documentation, testing, and deficiency evaluation. Working knowledge of the COSO framework, ICFR, and PCAOB standards. Experience developing or maintaining Risk and Control Matrices and process documentation or flowcharts. Experience implementing or administering a GRC systems Experience reporting program status, metrics, and issues to senior leadership. Ability to get control owners to deliver on time without authority over them. Clear writing and calm coordination under deadline pressure. A Bachelor's degree in a related field or equivalent experience. Preferred qualifications In-house SOX experience at a pre-IPO or newly public company. Experience running a fraud risk assessment. CPA, CISA, or similar certification. Comfort with SQL or data tools for reporting, and experience building lightweight automations, including with Claude. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dallas, TX Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The Senior Project Manager, Mechanical sits on Galaxy's pre-construction team and provides mechanical engineering support across the data center portfolio, primarily focused on early equipment selection & procurement, site design, and construction planning. As an early member of Galaxy's growing pre-construction team, you will own the mechanical and plumbing side of construction budget, design input, and equipment planning across Galaxy's multi-site AI/HPC data center portfolio. You will run owner-furnished, contractor-installed (OFCI) equipment packages from demand forecast through RFP, bid leveling, award recommendation, and purchase order, then manage submittals, production, expediting, and factory and first-of-kind witness testing through delivery to site. This position partners closely with Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and OEMs, and you will lead vendor research and new-technology evaluation so each campus is faster, more standardized, and more cost-effective to deliver than the last. Responsibilities below are listed in priority order. What You’ll Do: You own mechanical and plumbing OFCI packages from demand forecast through RFP, bid leveling, award recommendation, purchase order, and delivery to site, and you support changes after award. You provide mechanical and plumbing equipment, technical, and budget input to Galaxy's integrated construction estimates, schedules, and design process. Once equipment arrives on site, Galaxy's Construction team owns receiving, storage, installation by our general contractors and trade partners, startup, and commissioning. You remain the technical and commercial resource for the terms you negotiated. Finance owns billing, payment, and collections. You provide the committed cost, forecast, and payment-milestone data that supports them. 1. OFCI Sourcing, Bid Leveling, and Award Build and maintain rolling mechanical and plumbing OFCI demand forecasts by site and phase, aligned to the portfolio schedule. Recommend manufacturing slot reservations, capacity agreements, and framework agreements with OEMs in partnership with Procurement. Develop technical scopes and RFP packages, and run technical and commercial bid leveling using standardized templates. Prepare written award recommendations that weigh cost, lead time, total cost of ownership, technical compliance, supplier risk, and dual-sourcing. Own purchase order issuance for awarded mechanical and plumbing packages in coordination with Procurement. Partner with Procurement and Legal on key commercial terms, including warranty start and duration, delayed-start or extended warranty options, storage and maintenance obligations, vendor startup and commissioning support, spare parts, delivery terms, title and risk of loss, liquidated damages, and turnover documentation. Support post-award change management by evaluating scope, cost, and schedule impacts and maintaining the change log through delivery. 2. Technical Input, Specifications, and Budget Provide mechanical and plumbing technical and budget input during planning and design for HVAC and plumbing systems, heat rejection, liquid cooling (FWS/TCS and CDUs), fire protection, BMS and mechanical controls, water treatment, and generator fuel systems. Translate tenant requirements and Engineer of Record (EOR) design intent into vendor-neutral OFCI equipment specifications, and maintain Galaxy's mechanical equipment standards. Provide equipment cost, lead-time, and escalation inputs to the estimates, budgets, and forecasts used by construction and Finance. Where liquid cooling equipment is tenant-furnished, define and document the facility/tenant demarcation, interface requirements, and acceptance criteria. Where it is Galaxy-furnished, manage it like all other OFCI equipment. Incorporate Operations feedback on maintainability, spares, and lifecycle cost into specifications and award recommendations. 3. Submittals, Production Tracking, and Expediting Coordinate submittal and shop drawing review with the EOR and Galaxy engineering, and track approvals against release-for-production dates. Own the mechanical and plumbing OFCI master tracker covering purchase order, submittal, production slot, factory testing, shipment, and required-on-site (ROS) dates. Verify production progress directly with OEMs, escalate slips early, and present recovery options. Coordinate shipping and logistics and confirm delivery windows with Construction. 4. Factory Witness Testing, First-of-Kind, and Quality Define and lead factory witness testing (FWT/FAT) and first-of-kind and first-article testing (Commissioning Level 1) for chillers, dry coolers, CDUs, CRAHs and fan walls, air handlers, pumps and skids, and modular plants. Align test scope and acceptance criteria with the commissioning agent and Galaxy's Construction and Commissioning teams. Document results, track nonconformances to closure, and approve units for shipment within delegated authority. 5. Vendor Research and New Technology Engage OEM product roadmaps, evaluate and qualify new products and suppliers, including modular and prefabricated mechanical plants and liquid cooling equipment, and run pilots and first-of-kind tests. Recommend standard product families and approved alternates that enable dual-sourcing and faster, repeatable campus delivery. Track regulatory and market drivers, such as low-GWP refrigerant transitions, tariffs, and lead-time shifts, and assess their impact on specifications and budgets. 6. Cross-Department Coordination, Turnover, and Process Building Serve as the mechanical and plumbing OFCI point of contact for Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and tenant technical teams. Provide Finance with committed cost, forecast, and payment-milestone data for OFCI purchase orders. Deliver a complete turnover package to Construction with each delivery, including a commercial terms summary, warranty terms and start conditions, OEM storage and maintenance requirements, factory test reports, serial numbers, approved submittals, O&M manuals, spare parts lists, and vendor startup contacts. Build the team's foundational tools and processes, including the OFCI tracker, bid leveling templates, factory test protocols, vendor qualification criteria, and a commercial terms checklist, and capture lessons learned across sites. What We’re Looking For: Bachelor's degree in Mechanical Engineering or a closely related technical discipline, or equivalent experience. 8-10 years of experience in mechanical equipment engineering, procurement engineering, MEP construction, OEM application or project engineering, or owner-side capital delivery, with at least 5 years supporting data centers or other mission-critical facilities. Hands-on experience running RFPs and technical and commercial bid leveling for mission-critical mechanical systems, including cooling plants, air handling systems, pumps, heat rejection equipment, piping, valves, controls, and redundancy configurations. Experience coordinating equipment submittals with an Engineer of Record, cross disciplinary design teams, and managing production tracking, expediting, and factory witness testing expectations. Working knowledge of equipment commercial terms, including warranty, storage, startup, liquidated damages, and title and risk of loss, and how they affect construction and operations. Demonstrated ability to manage multiple concurrent equipment packages across multiple sites and schedules. Advanced Excel skills, with experience building trackers, bid leveling models, and cost forecasts. Experience reviewing mechanical drawings, equipment submittals, sequence-of-operations documents, commissioning scripts, test reports, O&M manuals, and maintenance documentation. Strong communication skills with the ability to explain technical issues clearly to site operations, leadership, vendors, design teams, construction teams, and commissioning partners. Bonus Points: 10+ years of experience, including multi-site hyperscale, AI/HPC, or wholesale colocation programs that use an OFCI delivery model. Professional Engineer license or Engineer-in-Training certification. Liquid cooling experience, including CDUs, FWS/TCS design, fluid quality, wetted materials, and leak detection, and familiarity with ASHRAE TC 9.9 and OCP liquid cooling guidance. Experience at a chiller, heat rejection system, CRAH/fan wall, or CDU manufacturer. Experience with modular or prefabricated mechanical plants and first-of-kind product qualification. Experience with Procore or Autodesk Construction Cloud, Bluebeam, Primavera P6 or Microsoft Project, Smartsheet or Power BI, and ERP or procurement systems. PMP, CSCP, or an equivalent project management or supply chain industry recognized credential. Experience building processes, templates, and tools as an early member of a new team. Key Competencies: Mechanical and heat rejection equipment: air- and water-cooled chillers, dry and adiabatic coolers, cooling towers, heat exchangers, CRAHs and fan walls, air handlers, in-row/above rack/rear-door heat exchangers, pumps and VFDs, and hydronic skids. Liquid cooling: in-row and facility-scale CDUs, FWS/TCS interfaces, filtration, fluid chemistry, and facility/IT demarcation. Plumbing and water treatment: makeup, domestic, and process water, plus chemical treatment and filtration equipment. Fire protection: suppression and detection interfaces with mechanical spaces. BMS and mechanical controls: equipment-integrated controls, points lists, sequences of operation, and integration requirements. Generator fuel systems: fuel storage, polishing, and transfer, coordinated with Electrical construction. Regulatory and market awareness: AIM Act low-GWP refrigerant requirements, A2L refrigerant safety implications, and tariff and country-of-origin exposure. Commercial judgment and the ability to balance cost, schedule, risk, and quality in award decisions. Ownership mindset and the discipline to build scalable processes for a growing portfolio. Success Measures: In your first 90 days: A mechanical and plumbing OFCI master tracker is live for every active site and phase. A standard bid leveling template and award recommendation format are adopted. Version 1 factory test protocols for chillers, CDUs, and CRAHs/fan walls are agreed with Construction and the commissioning agent. An OFCI commercial terms checklist is adopted with Procurement and Legal. Vendor qualification criteria and an initial approved vendor and alternate list are in place for major mechanical categories. By the end of your first year: All mechanical and plumbing OFCI packages are awarded on or before procurement plan dates. At least 90% of equipment arrives on time to required-on-site dates. All first-of-kind units are witness-tested before shipment. No warranty coverage gaps are caused by storage or startup terms, and every delivery includes a complete turnover package. At least two major mechanical categories are qualified for dual-sourcing. Award values land within agreed budget tolerances, with variances documented. What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.