Location: Cape Town, South Africa
In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how our largest customers use Pixelogic tools on a day-to-day basis and you will become the voice of the customer to our Product and Development Teams. You will collaborate directly with not only our users but also with other internal teams such as Engineering, R&D, DevOps, and Security. You will develop technically and professionally with these internal connections and benefit from supplemental training on topics and opportunities such as tooling, project management, and personal development. You will focus on improving our Support processes, measurements, and beta new approaches/technologies. Additionally, you will act as a key member of our Support team and help onboard, grow, and cross train as the team grows.
In short, in this role you will support, document, teach, and be a point of escalation - working alongside many different team members to ensure the internal and external support experience, with Pixelogic, is world-class.
Who You Are
You are the person always left looking for a solution when others have given up. You live for thinking through issues, finding novel solutions to tough problems, and improving process. You are the type of person that likes to take things apart and rebuild them to see how they work. You are smart, resourceful and charismatic. You communicate issues to engineers on a technical level yet speak clearly to customers. You are a self-starter and can easily motivate yourself when given a project or a task. While you may never have considered a role in technical support, you are excited by the idea of revolutionizing how a company resolves its customers' technical needs. While you may not have a technical background, you feel comfortable working to support users that are more technical and identifying the right resources to assist them and enhance your own knowledge and skills
Responsibilities
Report directly to the Manager, Global Technical Support
Work with a collaborative team to support global tools and applications leveraged by Pixelogic Media
Work as part of the global technical support team, who will assist and contribute to the Pixelogic vision of Global Operations / Digital Supply Chain / Strategic Initiatives
Act as an escalation point for key client and client vendor technical & training issues related to internal systems and platforms
Balance long term goals and short-term priorities
Manage dependencies, risks, and escalations
Become an expert on proprietary Media Asset Management, Internal & 3rd Party platforms, and Digital Supply Chain orchestration system(s) and tools leveraged by Pixelogic Media
Learn and obtain a deep understanding of how features of the proprietary Media Asset Management System, Internal & 3rd Party platforms, and supply chain orchestration features are delivering value to customers
Abiding by Service Level Agreements to ensure prioritization of issues aligns with the urgency of the request
Following escalation matrix to ensure alignment to Service Level Agreements and that issues are vetted to proper division of the support team
Ability to collaborate with subject matter experts, across the supply chain, to understand, document, and drive business requirements and success
Build and work with cross functional teams to ensure flow of communication across business stakeholders is clear, crisp, and concise
Identify areas for improvement and streamlining of processes
Ability to step in, roll up sleeves, and assist in multiple capacities, as needed
Requirements
Experience with Digital Asset Management and/or Media Asset Management Systems
Experience in supporting organizational platforms
Experience with SaaS platforms
Ability to prioritize tasks and work independently
Ability to collaborate with a global team and work towards a common goal
Deep knowledge of the Digital Supply Chain as it pertains to Media and Entertainment
Experience in event/incident/problem/change/project management leveraging JIRA, Confluence, Zendesk, or other project management/ticketing tools/platforms
Knowledge of various file formats and codecs with a focus on video and audio
Able to foster and build a collaborative working relationship with various stakeholders
Knowledge of industry best practices
Ability to balance multiple, and at times competing, priorities and dependencies with data-driven timelines
Excellent communication skills to collaborate with teams, users, and customers, globally
Strong analytical skills and a sense of ownership
Intermediate understanding of the Software Development Life Cycle
Agile and Waterfall methodology experience
Ability to control the chaos even in the face of uncertainty
Bachelor’s Degree in computer science, Business, or a related discipline
3-5 years Project Management experience
3-5 years Media and Entertainment Experience
3-5 years in an application/platform support role
Excellent organizational and problem-solving skills
Excellent judgement
Strong will to learn!
Team player!
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Cor
p., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Head of Compliance
to establish and lead the compliance function of
Freedom Digital Bank France.
The final regulated designation and scope of the position, including a potential RCSI designation, will be determined by the entity’s licensing perimeter, products and regulated activities.
The
Head of Compliance
will develop the local compliance framework, advise senior management and the Board, oversee financial-crime compliance and maintain effective relationships with the relevant French and European authorities.
As a member of the founding executive team, the role will lead the compliance workstream for the regulatory authorisation process and ensure continuing adherence to the conditions, commitments and supervisory expectations associated with the bank’s licence.
Key responsibilities:
Establish and lead the compliance function of Freedom Digital Bank France.
Develop and maintain the local compliance framework, compliance monitoring programme and governance arrangements.
Lead the compliance workstream for the bank’s French regulatory authorisation.
Ensure compliance with applicable
ACPR, AMF, EBA and EU regulatory requirements
, according to the bank’s final licensing and product scope.
Oversee AML/CFT, KYC, sanctions, transaction monitoring and financial crime frameworks.
Establish processes for suspicious activity reporting and engagement with
TRACFIN
.
Ensure that digital onboarding, customer journeys, marketing communications and financial products meet applicable regulatory requirements.
Advise senior management and the Board on compliance risks and regulatory obligations.
Monitor regulatory developments and coordinate the implementation of required changes.
Establish and maintain compliance policies, procedures and controls.
Conduct compliance risk assessments and thematic reviews.
Manage regulatory reporting, information requests, regulatory inspections and remediation programmes.
Act as a key point of contact with French regulators and other relevant regulatory authorities.
Review new products, partnerships, outsourcing arrangements and distribution models from a compliance perspective.
Work closely with Risk, Legal, Product, Technology, Operations and Business teams.
Promote a strong compliance culture and conduct culture across the bank.
Requirements
10+ years of compliance experience within digital banking, banking, payments, investment services, brokerage or fintech.
Previous experience as a Head of Compliance, Chief Compliance Officer, RCSI or in an equivalent senior regulated position.
In-depth knowledge of French and EU banking and financial-services regulation.
Strong working knowledge of applicable
ACPR and AMF requirements, AML/CFT, KYC, sanctions, consumer protection, GDPR, PSD2 and MiFID II
, according to the bank’s product scope.
Demonstrated experience engaging with the
ACPR, AMF, TRACFIN
or other French and European regulatory authorities.
Experience preparing or supporting regulatory authorisation applications, supervisory inspections and remediation programmes.
Strong knowledge of French AML/CFT reporting, regulatory recordkeeping and financial crime controls.
Experience advising on digital financial products, remote onboarding and technology-enabled customer journeys.
Eligibility and professional standing to hold the applicable regulated compliance position in France, subject to the entity’s final governance and licensing structure.
Excellent communication, judgement and stakeholder-management skills.
Full professional fluency in French and English is mandatory, including the ability to engage with regulators and prepare regulatory documentation in French.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements.
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of Freedom
Holding Corp.
, a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an entrepreneurial and commercially driven
Head of Business
to establish and lead the commercial development of
Freedom Digital Bank France
.
The role will be responsible for developing the French market strategy, building the bank’s customer base, creating strategic partnerships and identifying sustainable revenue opportunities. The
Head of Business
will work closely with Product, Marketing, Compliance, Risk, Operations and Technology to develop relevant and compliant digital banking propositions for the French market.
As a member of the founding executive team, the role will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the commercial strategy, customer-acquisition channels and product propositions meet applicable French and EU conduct and consumer-protection requirements.
Key responsibilities:
Develop and execute the commercial and market-entry strategy for Freedom Digital Bank France.
Own business growth, revenue, customer acquisition and commercial KPIs.
Develop the bank’s customer proposition and commercial positioning in the French market.
Identify priority customer segments, market opportunities and revenue streams.
Develop strategic partnerships, distribution arrangements and digital acquisition channels.
Contribute to the design and launch of digital banking products and services.
Work closely with Product, Marketing, Compliance, Risk, Operations and Technology.
Ensure commercial initiatives are aligned with the bank’s risk appetite and regulatory obligations.
Develop and maintain relationships with key financial-services, technology and distribution partners.
Analyse market trends, customer needs and competitive positioning.
Establish product-governance and commercial-performance processes in collaboration with relevant control functions.
Ensure that customer communications, campaigns and distribution arrangements comply with applicable financial-promotion and consumer-protection requirements.
Represent Freedom Digital Bank France at industry events and in meetings with strategic partners.
Build and lead the local business-development organisation.
Support the commercial, product and customer-acquisition sections of the regulatory authorisation application.
Requirements
10+ years of commercial leadership, business development or general management experience within digital banking, banking, fintech, payments or another regulated financial-services business.
Strong track record of customer acquisition, partnership development and revenue growth.
Experience launching or scaling digital financial products in France.
Established network within the French banking, fintech, payments or broader financial-services ecosystem.
Strong understanding of French conduct-of-business, consumer-protection and financial-promotion requirements.
Knowledge of regulatory requirements applicable to digital distribution, partnerships, remote customer acquisition and the launch of banking products in France.
Familiarity with relevant
ACPR and AMF expectations, GDPR, distance-selling requirements, product-governance rules and consumer-protection frameworks.
Experience developing compliant customer propositions, marketing campaigns and distribution models with Compliance and Legal teams.
Experience supporting a regulatory authorisation, market entry or launch of a regulated financial institution in France or another EU jurisdiction is strongly preferred.
Strong commercial judgement, strategic thinking and execution skills.
Excellent negotiation, communication and stakeholder-management capabilities.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements.
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp.
, a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Technology Officer
to define and lead the technology strategy of
Freedom Digital Bank France.
The
CTO
will be responsible for technology architecture, infrastructure, engineering, cybersecurity, data governance, IT operations and digital transformation. The role will work closely with the wider Freedom Holding Corp. technology organisation to develop a secure, resilient and scalable digital banking platform.
As a member of the founding executive team, the
CTO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the technology environment meets applicable French and EU regulatory, cybersecurity, data-protection and operational-resilience requirements.
Key responsibilities:
Define and execute the technology strategy for Freedom Digital Bank France.
Design and maintain a secure, scalable and resilient technology architecture.
Lead infrastructure, cloud, engineering, integration and IT operations initiatives.
Ensure the availability, performance and security of digital banking platforms.
Establish IT governance, technology controls and architecture standards.
Oversee cybersecurity, information security and technology risk management programmes.
Ensure compliance with financial-sector technology requirements and operational resilience requirements.
Implement effective ICT incident detection, incident response, recovery and regulatory reporting processes.
Develop business continuity and disaster recovery capabilities.
Support the development and launch of digital banking products and customer journeys.
Partner with Product, Operations, Risk, Compliance and Business teams.
Oversee technology outsourcing and relationships with cloud providers, vendors and strategic partners.
Manage technology budgets, resources and delivery priorities.
Build and develop high-performing technology teams.
Support the preparation of technology, cybersecurity and outsourcing documentation required for the regulatory authorisation process.
Drive automation, innovation and continuous improvement across the bank.
Requirements
10+ years of technology leadership experience, preferably within digital banking, banking, fintech, payments or another regulated financial institution.
Previous experience as a CTO, CIO, VP Engineering, Technology Director or in an equivalent senior leadership position.
Strong understanding of cloud infrastructure, cybersecurity, enterprise architecture, APIs, data platforms and digital banking systems.
Experience developing or operating customer-facing digital financial products.
Strong knowledge of technology and cybersecurity requirements applicable to financial institutions in France and the EU.
Practical experience with
DORA, GDPR, EBA ICT and security risk management guidelines
, ICT incident reporting and financial-sector outsourcing requirements.
Understanding of regulatory expectations covering cloud services, data governance, access controls, cybersecurity, technology resilience and third-party technology risk.
Experience managing critical ICT providers and outsourced technology services.
Experience supporting regulatory authorisation, technology audits or supervisory reviews in France or another EU jurisdiction is strongly preferred.
Strong strategic, technical and people leadership capabilities.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Risk Officer
to establish and lead the risk-management function of
Freedom Digital Bank France.
The
CRO
will provide independent oversight of credit, liquidity, market, operational, technology, cybersecurity, outsourcing, concentration and other material risks. The role will establish the bank’s risk appetite and ensure that its growth remains aligned with its capital position, strategic objectives and regulatory obligations.
As a member of the founding executive team, the
CRO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will develop the risk-management framework required for authorisation and ongoing supervision.
Key responsibilities:
Establish and lead the independent risk management function of Freedom Digital Bank France.
Develop and implement the enterprise risk management framework (ERM).
Define the bank’s risk taxonomy, risk appetite framework, risk limits and risk monitoring arrangements.
Identify, assess, monitor and report material risks across the bank.
Oversee credit risk, liquidity risk, market risk, operational risk, technology risk, cybersecurity risk, outsourcing risk and concentration risk.
Develop risk policies, procedures, methodologies and controls.
Prepare risk reporting for senior management, Board committees and the Board.
Lead the development of
ICAAP, ILAAP, stress testing and scenario analysis frameworks,
where applicable.
Contribute to recovery planning, capital planning and liquidity planning.
Assess risks associated with new products, digital customer journeys, systems, partnerships and third-party providers.
Ensure risk management practices meet applicable French and EU regulatory requirements.
Monitor emerging risks and recommend appropriate risk mitigation measures.
Work closely with Compliance, Finance, Technology, Product and Operations while maintaining the independence of the risk function.
Support the preparation of risk documentation, financial projections and governance materials required for the regulatory authorisation process.
Engage with regulators and support supervisory reviews and risk-related information requests.
Requirements
10+ years of risk management experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a Chief Risk Officer (CRO), Head of Risk, Deputy CRO or in an equivalent senior risk leadership position.
Strong knowledge of enterprise risk management (ERM) and financial-sector risk frameworks.
Experience within a regulated European bank or financial institution.
Strong understanding of
CRR/CRD, EBA Guidelines, ICAAP, ILAAP, recovery planning, stress testing and risk appetite frameworks.
Knowledge of French supervisory expectations covering credit risk, liquidity risk, market risk, operational risk, technology risk, outsourcing risk and concentration risk.
Understanding of cybersecurity risk, ICT risk, model risk, data risk and third-party risk within a digital banking environment.
Experience engaging with the
ACPR, ECB, EBA
or other European supervisory authorities is strongly preferred.
Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred.
Strong analytical, strategic and leadership skills.
Ability to communicate complex risk matters clearly to senior management and the Board.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for a strategic and hands-on
Chief Operating Officer
to establish, lead and scale the operations of
Freedom Digital Bank France.
The
COO
will develop the bank’s operating model and ensure operational excellence across Operations, Customer Service, Risk, Technology, Product and Business. The role will focus on scalable processes, automation, service quality, operational resilience and a seamless digital customer experience.
As a member of the founding executive team, the
COO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the operating model meets applicable French and EU requirements and the expectations of the relevant supervisory authorities.
Key responsibilities:
Develop and execute the operational strategy for Freedom Digital Bank France.
Design and implement the bank’s target operating model.
Build scalable, efficient and customer-focused banking processes.
Oversee day-to-day banking operations and customer-service delivery.
Coordinate cross-functional teams and establish effective decision-making and escalation processes.
Improve operational efficiency, service quality and digital customer experience.
Establish operational KPIs, service levels and performance-reporting frameworks.
Support the launch and scaling of digital banking products and services.
Develop operational controls, procedures and governance arrangements.
Establish compliant processes for customer onboarding, complaints handling, payments, customer servicing and operational incident management.
Oversee business continuity, crisis management and operational resilience arrangements.
Manage outsourcing arrangements and operational relationships with critical third-party providers.
Work closely with Risk, Compliance, Product and Technology.
Lead operational transformation, automation and continuous process improvement.
Support the preparation of operational documentation required for the regulatory authorisation process.
Requirements
10+ years of operations experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a COO, Head of Operations or in an equivalent senior leadership position.
Proven experience establishing, transforming or scaling regulated operations.
Strong understanding of French and EU operational requirements applicable to banks and digital financial institutions.
Knowledge of applicable
ACPR and EBA expectations
, including requirements covering governance, outsourcing, complaints handling, customer protection and business continuity.
Understanding of
DORA
, ICT incident management, operational resilience and third-party risk requirements.
Experience implementing digital onboarding, customer servicing and operational automation.
Experience managing outsourced services and critical third-party providers in a regulated environment.
Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred.
Strong stakeholder management and people leadership skills.
Excellent strategic, analytical and execution capabilities.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Financial Officer
to establish and lead the finance function of
Freedom Digital Bank France.
The
CFO
will oversee financial strategy, planning, budgeting, forecasting, capital and liquidity planning, financial controls, management reporting and regulatory reporting. The role will work closely with the local executive team, the Board and the wider Freedom Holding Corp. organisation.
As a member of the founding executive team, the
CFO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the finance function meets applicable French and EU requirements and the expectations of the relevant supervisory authorities.
Key responsibilities
Establish and lead the finance function of Freedom Digital Bank France.
Develop the bank’s financial strategy, operating model and finance governance framework.
Oversee budgeting, forecasting, management reporting and long-term financial planning.
Lead capital and liquidity planning in coordination with Risk and senior management.
Ensure accurate and timely financial, prudential and regulatory reporting.
Establish effective financial controls, accounting policies and governance processes.
Monitor financial performance, profitability, capital requirements and cost efficiency.
Support the preparation of financial information and projections required for the regulatory authorisation process.
Work closely with Risk, Compliance, Operations, Technology, Product and Business teams.
Assess the financial implications of strategic decisions, investments and new digital banking products.
Liaise with auditors, regulators, tax advisers and other external advisers.
Ensure compliance with applicable French and EU accounting, prudential, tax and financial reporting requirements.
Support the development of scalable and automated finance processes for a growing digital bank.
Requirements
10+ years of senior finance experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a CFO, Finance Director, Deputy CFO or in an equivalent senior finance leadership position.
Strong knowledge of French and EU banking regulation, accounting standards and prudential reporting requirements.
Experience with regulatory capital, liquidity management, financial planning and control frameworks.
Knowledge of applicable
ACPR, Banque de France, EBA and ECB frameworks
, depending on the bank’s final licensing and supervisory structure.
Understanding of relevant
CRR/CRD, ICAAP, ILAAP, recovery planning and regulatory reporting requirements.
Experience engaging with regulators, auditors and external advisers.
Experience supporting a banking authorisation, market entry, launch or major transformation in France or another EU jurisdiction is strongly preferred.
Experience building scalable finance processes for digital products or technology-enabled financial services is an advantage.
Excellent analytical, strategic and leadership skills.
Full professional fluency in French and English is mandatory
.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements.
On-site work in a modern, well-located office.
Location: Dubai, United Arab Emirates
The Handover Specialist at KAIZEN Asset Management Services plays a critical role in ensuring that all new projects are transitioned smoothly from construction to operation. The ideal candidate will act as a liaison among various stakeholders, including contractors, project managers, and clients, to facilitate the successful handover of properties and ensure that all specifications have been met.
Key Responsibilities
Manage and coordinate the handover process for residential and commercial properties to ensure timely completion.
Review and verify project completion against specifications and client requirements.
Prepare and maintain comprehensive handover documentation, including manuals, warranties, and maintenance schedules.
Conduct thorough inspections of the properties prior to handover and identify any issues that need resolution.
Provide training and support to clients and property management teams on operational procedures and facility usage.
Collaborate with various departments to ensure all systems are functional, and all services are in place before handover.
Address and resolve any issues or discrepancies during the handover process promptly.
Gather feedback from clients regarding the handover experience to implement continuous improvement.
Requirements
Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
3+ years of experience in project handover, construction, or property management.
Female applicant only
Must have a pleasing personality
Excellent communication and interpersonal skills to collaborate with diverse teams.
Detail-oriented with strong organizational abilities to manage multiple projects.
Proficient in project management software and tools, and Microsoft Office Suite.
Ability to work under pressure and meet deadlines effectively.
Problem-solving skills and a proactive approach to resolving conflicts.
Fluent in English; knowledge of Arabic/Russian is a must
UAE Driving License and Car
Location: United Kingdom; Spain; Netherlands; Switzerland; France; Italy
Step into a role where science meets strategy and your expertise shapes the future of drug development. As a Director, Pharmacometrician, you’ll lead high-impact modeling and simulation efforts within a dynamic Clinical Pharmacology, Modeling and Simulation (CPMS) environment. You’ll guide teams, mentor pharmacometricians, and provide strategic insight to clients at key development milestones. This role also offers the opportunity to represent clients in interactions with regulatory agencies. If you thrive on collaboration and solving complex scientific challenges, this is your chance to make a meaningful impact.
About the role
This role combines scientific leadership and strategic impact, leading population PK analyses while developing innovative approaches to improve efficiency and accuracy. You will design, analyze, and interpret clinical pharmacology studies, provide strategic guidance to clients, and contribute to regulatory documents and agency interactions. In addition, you’ll foster client relationships, support business development, and stay at the forefront of PK/PD advancements to drive continuous improvement.
Your main responsibilities will include but not limited to:
Lead and conduct population PK analyses using advanced modeling tools and methodologies
Develop and implement innovative approaches to enhance the efficiency and accuracy of PK analysis
Design, analyze, and interpret clinical pharmacology studies (renal, hepatic, TQT, ADME, DDI, BE/BA, SAD, MAD, etc.) and provide guidance to optimize pharmacokinetic sampling and dosing strategies
Provide strategic guidance to clients, owning deliverables and developing clinical pharmacology plans
Author and review PK reports and clinical pharmacology sections of regulatory documents
Represent clients in regulatory interactions and contribute to business development and relationship management
Requirements
About You
If you are a driven clinical pharmacology professional with 6–10 years of experience in drug development and pharmacometrics and you bring sharp analytical thinking and expertise in tools like NONMEM, Pirana, and R to deliver high-impact insights while being client-focused and a natural leader who thrives in fast-paced environments, combining strategic thinking, strong communication, and business acumen to build relationships and drive results, this role is for you.
To be successful we are looking for the following traits and behaviors:
Life science, healthcare and/or business degree
Minimum 10 years of relevant work experience, including experience in drug development, clinical pharmacology, and pharmacometrics
Regulatory experience including regulatory report writing essential. Experience with regulatory submissions including INDs, CTAs, regulatory meetings and NDA/BLA/MAA submissions
Proficiency in NONMEM, Pirana, and R software preferred
Excellent organizational, negotiating and financial skills
Benefits
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we SHINE. Find more information about our values.
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Apply now!
If you are interested in this role please apply through the button or for more information reach out to Demetria Eggleston at
Demetria.eggleston@allucent.com
Salary:
United Kingdom:
£82,000K-111,000K
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within a reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-Hybrid #LI-DE
Location: Mexico; Colombia; Argentina; Brazil; Venezuela, Bolivarian Republic of; Paraguay
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced
UI/UX Designer
with 3+ years of professional experience designing intuitive, engaging, and visually polished digital products.
You’ll work closely with product managers, developers, and other stakeholders to turn business requirements and user needs into thoughtful digital experiences. This is an ideal opportunity for a designer who combines strong visual design skills with a user-centered approach and enjoys taking ownership from initial concepts through final implementation.
Key Responsibilities
Design intuitive, user-friendly interfaces for web and/or mobile products.
Create user flows, wireframes, prototypes, mockups, and high-fidelity UI designs.
Translate product requirements and user needs into clear, effective design solutions.
Collaborate closely with product managers, developers, and other stakeholders throughout the product lifecycle.
Build, maintain, and contribute to scalable design systems and reusable components.
Conduct or contribute to user research, usability testing, and design validation.
Use feedback, research, and product insights to continuously improve the user experience.
Ensure consistency across layouts, typography, colors, components, and interaction patterns.
Prepare designs and specifications for smooth developer handoff.
Review implemented designs and collaborate with developers to maintain a high standard of quality.
Requirements
3+ years of professional UI/UX, Product Design, or Digital Product Design experience.
A strong portfolio demonstrating UI/UX projects and your design process.
Advanced proficiency with Figma and modern design/prototyping tools.
Strong understanding of UX principles, interaction design, information architecture, responsive design, and usability.
Experience creating wireframes, prototypes, user journeys, and high-fidelity interfaces.
Experience working with design systems and component libraries.
Ability to clearly communicate and explain design decisions to both technical and non-technical stakeholders.
Strong attention to detail and visual design skills.
Comfortable working independently in a remote, collaborative environment.
Excellent written and verbal English communication skills.
Nice to Have
Experience designing SaaS or technology products.
Experience working with startups or fast-paced product teams.
Knowledge of accessibility and WCAG principles.
Familiarity with basic HTML/CSS and front-end development concepts.
Experience conducting user interviews, usability tests, or other UX research.
Benefits
🌎 Fully remote role – work from anywhere with a stable internet connection
🚀 Work with high-growth startups and global tech companies
📈 Career growth opportunities with international teams and innovative products
🎨 Work on impactful digital products used by customers around the world
🤝 Collaborative remote culture with structured onboarding and support
Location: Al Jubail, Saudi Arabia
Key Responsibilities
Coordinate between onshore, offshore teams, clients, and subcontractors.
Manage personnel mobilization, demobilization, crew changes, and offshore movements.
Coordinate travel, accommodation, transportation, permits, and site access.
Follow up on visas, medicals, training certificates, and required documentation.
Maintain manpower and personnel movement records and reports.
Liaise with HR, Logistics, Operations, HSE, clients, and relevant authorities.
Resolve day-to-day personnel and logistical issues efficiently.
Ensure compliance with client and company requirements.
Requirements
5+ years of relevant liaison/coordination experience.
Proven
onshore and offshore Oil & Gas experience
.
Strong communication, coordination, and follow-up skills.
Good knowledge of offshore mobilization and personnel logistics.
Proficient in MS Office.
Good command of English.
BOSIET/H2S and relevant offshore certifications preferred.
Mandatory Certificate - IADC certificate
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders.
This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners.
What you’ll do
Own the performance of GitLab's social function and its contribution to marketing and business goals.
Lead GitLab's global organic social media strategy, channel plans, and editorial priorities.
Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth.
Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy.
Develop clear, audience-focused campaigns that support company, product, brand, and talent goals.
Guide content planning and publishing across social channels while maintaining a consistent GitLab voice.
Own the social media budget, tooling stack, and agency, freelance, and production partner relationships.
Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs.
Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment.
Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions.
Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership.
Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view.
Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy.
Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption.
Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content.
Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like.
Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams.
What you’ll bring
10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results.
Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader.
Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes.
Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel.
Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each.
Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data.
Experience connecting social media programs to broader brand, communications, product, or business priorities.
Strong editorial judgment and the ability to turn complex topics into clear, engaging content.
Fluency with short-form and long-form video as core social formats, including working with production partners and creators.
Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis.
Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution
Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial.
Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize.
Skill in managing multiple priorities and making sound decisions in fast-moving situations.
A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment.
Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps.
About the team
This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Home based - EMEA; Office Based - London, UK
We are hiring a
Global Payroll Manager
, ideally a candidate who thrives on building scalable systems, automating manual processes, and creating operational excellence in a high growth technology environment.
We are looking for a leader who combines deep payroll expertise with a systems oriented mindset. You should be passionate about process improvement, automation, and leveraging technology to increase accuracy, efficiency, transparency, and employee satisfaction. Experience supporting a remote, international workforce is highly valued, as is a genuine interest in the software and technology industry.
This is a management position which requires confidence in setting direction, driving excellence, managing priorities, developing team members, and communicating effectively with stakeholders across the business. As we continue to grow globally, you will play a key role in scaling our payroll infrastructure and raising the standard for operational excellence. This role will report to the Global Financial Controller.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office.
The role entails
Collaborate with HR, Accounting, Accounts Payable, Treasury, Financial Planning & Analysis, and external payroll providers to support payroll operations and compliance
Manage end-to-end payroll operations across different countries, ensuring accurate and timely payroll processing
Review, validate, and approve payrolls prior to final processing
Establish and maintain strong payroll controls to ensure data accuracy, compliance, and operational efficiency
Perform payroll and salary cost analyses, investigating and explaining variances
Ensure compliance with all applicable payroll tax, statutory, reporting, and employment-related requirements across jurisdictions
Serve as the primary point of contact for payroll-related audits, coordinating responses to internal and external audit requests
Monitor legislative and regulatory changes that may impact payroll processes, controls, or compliance obligations
Drive continuous improvement initiatives to enhance payroll accuracy, scalability, and the employee experience
Continue to develop, document, and maintain payroll policies, procedures, and internal controls
Maintain strong relationships with payroll vendors and service providers, ensuring service levels and deliverables are met
Incorporate industry best practices, emerging technology, including AI, to improve reporting quality, efficiency, and accuracy
Lead, mentor and coach a team of global payroll professionals
Ensure compliance with internal policies and regulatory requirements while identifying and managing compliance risks.
What we are looking for in you
An exceptional academic track record from both high school and university
An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path
Significant payroll experience supporting multi-country and/or global payroll operations
Strong knowledge of payroll compliance, taxation, and internal controls
Experience managing payroll audits and regulatory requirements
Proficiency with payroll systems, HRIS platforms, and spreadsheet-based analysis
Strong analytical, problem-solving, and reconciliation skills
Leadership and commitment to skills development and mentorship
The work ethic and confidence to shine alongside motivated colleagues
A track record of going above-and-beyond expectations
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity
Reliable, delivering high quality work that builds trust and confidence
Accessible, collaborating to build products and systems that are usable
Adroit, blending enthusiasm, knowledge, adaptability, style and character
Nice-to-have skills
Experience implementing or optimizing payroll platforms and HRIS systems
Payroll management experience in publicly traded or pre-IPO companies
A passion for technology and a desire to work with motivated colleagues
Experience supporting rapid expansion, including new country payroll launches
A passion for technology and a desire to work with motivated colleagues
MBA or other relevant business degree
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Platform Engineer (AI & Automation) at OnePay, you are the technical force responsible for transforming AI strategy into production reality. You will embed within cross-functional teams to design, build, and deploy the agentic systems and intelligent tooling that automate complex workflows and 10X their impact.
WHAT YOU’LL DO
- Operate as an AI-native engineer, utilizing tools like Cursor and Claude Code to rapidly prototype, deploy, and ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional organizations.
- Lead structured discovery sessions with business stakeholders and Subject Matter Experts to surface requirements, assess feasibility, and translate manual processes into clear, performant technical specifications and agentic architectures.
- Build, maintain, and secure robust integrations between the core SaaS stack and custom AI services, instrumenting monitoring, guardrails, and evaluation frameworks to ensure all AI-driven workflows are accurate, compliant (including PII handling and audit logging), and resilient at scale.
- Act as a technical force multiplier by empowering and educating internal partners to adopt AI-first mindsets, and create reusable playbooks, architecture decision records, and handoff documentation to enable teams to maintain and extend what you build.
YOU BRING
- 5+ years of professional engineering experience shipping production code to write clean, maintainable, and well-tested code.
- Hands-on expertise with modern AI tooling, including LLM APIs, agent frameworks (LangGraph, Claude SDK), developer tools (Cursor/Claude Code), MCP server development, and familiarity with LLM evaluation techniques (prompt regression testing, human-in-the-loop review, and automated eval pipelines).
- Systems integration experience, including a working knowledge of REST APIs, data pipelines (SQL), and cloud infrastructure (GCP/AWS).
- A "Product Mindset"—proactively finding friction points, designing solutions, and presenting trade-offs to all audiences—along with the drive and proactivity to "walk across org lines" to get things done.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_____________________________________________________
About the role
X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services.
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback.
This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off.
What You’ll Do
- Provide professional customer and dealer support through Zendesk, phone, and website live chat.
- Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration.
- Conduct inbound and outbound technical support calls with customers and dealers.
- Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures.
- Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases.
- Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication.
- Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk.
- Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams.
- Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources.
- Meet established service-level expectations, including first-response and resolution targets.
- Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule.
You’re a Great Fit With:
- 2+ years of experience in customer service, technical support, or a related customer-facing role.
- Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities.
- Experience using Zendesk or other customer support platforms.
- Being able to work in a Saturday - Wednesday schedule (hybrid)
- Strong experience handling customer conversations over email, live chat, and phone.
You’re a Spectacular Fit With:
- Previous experience working in the bicycle industry, bike retail, or technical bicycle support.
- Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting.
- Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs.
Success Metrics
- Achieving a 2-hour first-response rate of 90% or higher during business hours.
- Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases.
- Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support.
- Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk.
- Escalating urgent technical, safety, warranty, and product-quality issues promptly.
- Identifying recurring product trends and providing actionable feedback to internal teams.
- Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center.
_____________________________________________________
Our Compensation and Benefits
- Competitive hourly pay
- Generous time off policy
- Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions.
Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory.
- A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction.
- Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback.
- Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners.
- Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms.
- Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority.
Bonus points for:
- Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred.
- A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued.
What you can expect:
- Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability.
- Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations.
- Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization.
- Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities.
- Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes.
- Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content.
- Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Title: Business Affairs Director
Role Summary
Sony Interactive Entertainment (SIE) is seeking an experienced
Business Affairs Director
to serve as a senior commercial leader and lead some of our most significant, complex and strategically important negotiations for PlayStation Productions, our in-house production team focused on bringing PlayStation’s iconic game franchises to new audiences through film, television and other entertainment formats.
This is a senior individual contributor role requiring deep entertainment industry expertise, exceptional commercial judgment and the credibility to independently represent SIE in negotiations with senior executives across studios, streaming platforms, production companies, agencies, producers and other rights holders.
The Business Affairs Director will own commercial strategy and negotiation for material transactions from initial deal structuring through agreement on key business terms. The role will also advise senior leadership on deal strategy, commercial models, market precedent, risk and the longer-term implications of proposed arrangements.
Working in close partnership with Creative, Finance, Legal and our first-party game studios, the Business Affairs Director will determine and advocate for commercial positions that enable compelling creative partnerships while protecting and maximizing the long-term value and flexibility of SIE’s intellectual property.
This role does not have direct people management responsibility but is expected to operate as a senior leader through expertise, influence, judgment and functional leadership. This role is based in Culver City, CA.
Key Responsibilities
Lead SIE’s most complex, material and strategically significant commercial negotiations across film, television and other entertainment projects, including development, production, licensing, co-production, and other strategic content arrangements.
Set and drive commercial strategy for assigned transactions, establishing negotiating positions, identifying value drivers and acceptable trade-offs, and determining the appropriate path to successful outcomes.
Independently negotiate with senior external counterparties, including studios, streaming platforms, production companies, producers, agencies, talent representatives and other rights holders, representing SIE’s interests with credibility and authority.
Structure and negotiate key business terms across a range of entertainment agreements, including writer, producer, director, talent, attachment, option/purchase, licensing, co-production and related deals.
Serve as a senior advisor to leadership on business affairs matters, providing clear recommendations on deal structures, commercial models, negotiation strategy, market precedent, business risk and long-term implications.
Evaluate when established market or SIE precedent should be followed, challenged or evolved, balancing the requirements of individual projects with the potential implications for future transactions.
Partner with Finance to understand project economics, valuations, value drivers and financial guardrails, translating those inputs into commercial strategy, deal structures and negotiating positions.
Partner closely with Legal to ensure negotiated commercial positions are appropriately reflected in agreements, providing clear business direction and resolving commercial issues that arise through long-form negotiations.
Work closely with our first-party game studios and IP creators to understand franchise priorities, rights considerations and long-term strategic objectives, ensuring deal structures appropriately protect and enhance the value of our IP.
Identify and develop creative solutions to complex or novel commercial issues, balancing creative ambition, partner objectives, economics, risk and SIE’s long-term interests.
Assess the broader implications of significant deal terms and structures across the PlayStation Productions portfolio, identifying potential precedent, opportunities and risks beyond an individual transaction.
Build and maintain senior relationships across the entertainment ecosystem, including studios, platforms, agencies, producers, representatives and other strategic partners.
Maintain a sophisticated understanding of entertainment industry economics, market practices, competitive dynamics, emerging business models and evolving deal structures, using those insights to inform SIE’s commercial positions.
Provide subject matter leadership and expertise across PlayStation Productions and the broader organization, serving as a trusted resource on entertainment deal-making and business affairs matters.
Drive cross-functional alignment on deals, synthesizing perspectives from relevant internal stakeholders and escalating material commercial decisions where appropriate.
Qualifications & Experience
10 to 15 years of progressive experience in entertainment business affairs, deal-making or a closely related commercial role, ideally within a major studio, streaming platform, television network, production company, agency or other sophisticated entertainment organization.
Bachelor’s degree or equivalent professional experience required. JD, MBA or other relevant advanced degrees are preferred but not required.
Extensive experience independently leading complex, high-value and strategically significant entertainment transactions, with a demonstrated track record of successful negotiations with senior executives and sophisticated counterparties.
Deep expertise in entertainment industry business models, economics, deal structures, customs and practices across film and television.
Strong working knowledge of intellectual property, licensing, development, production and distribution arrangements and their commercial implications.
Demonstrated ability to develop commercial and negotiation strategy, evaluate deal economics and value drivers, and structure solutions to complex or novel business issues.
Exceptional negotiation skills and commercial judgment, including the ability to assess leverage, determine appropriate trade-offs, navigate impasses and recognize when individual deal terms may create broader precedent.
Demonstrated ability to operate with significant independence, authority and discretion, including in high-stakes or sensitive negotiations involving senior internal and external stakeholders.
Strong executive presence, with the ability to establish credibility and effectively influence executives and counterparties at all levels of seniority.
Ability to provide clear, pragmatic recommendations to senior leadership, distilling complex commercial issues into actionable choices and articulating the implications of different paths.
Demonstrated ability to influence across functions and organizations without relying on reporting-line authority.
Strong strategic thinking and creative problem-solving skills, particularly when navigating ambiguity, novel business models or precedent-setting transactions.
Ability to manage multiple sophisticated negotiations and priorities simultaneously in a fast-paced environment.
Experience working with video game intellectual property, franchise-based entertainment or adaptations is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$217,000
—
$325,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with bank issuers and clients.
Responsibilities
Conduct calls to set appointments for licensed sales professionals.
Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
Make 50+ outbound calls per day.
Learn financial markets and portfolio strategies.
Assist senior sales professionals within assigned territory.
Effectively partner with the external wholesaler and the regional distribution team.
Utilize contact management systems to capture information and schedule follow up activities.
Prepare for and pass necessary licenses.
Qualifications
Bachelor's degree is required
0-2 years of relevant experience
Sales and client service experience, within the financial services industry is a plus
Excellent relationship, follow-up, and communication skills
General knowledge of the financial services industry
Motivated, mature, trustworthy, and a team player
Highly organized and able to prioritize in a fast-paced environment
Knowledge of private markets, structured products, and options is a plus
Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date
Benefits
The base salary range for this role is $60,000 to $65,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
headParis, France; Relocation package for the employee and family members
headParis, France; Relocation package for the employee and family members
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УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Home based - EMEA; Office Based - London, UK
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисLos Angeles, California
УдалённоRemote (United States | Canada); Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel