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Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise. Key Responsibilities: Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings. Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively. Collaborate with IT and business teams to implement system upgrades, patches, and enhancements. Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform. Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures. Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary. Stay updated with the latest Temenos releases and best practices to continuously improve system performance. Requirements Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in administering Temenos software or similar banking applications. Strong understanding of the Temenos architecture and its modules. Experience in system configuration, user management, and troubleshooting. Excellent analytical skills and the ability to work under pressure to resolve technical issues. Ability to communicate effectively with technical and non-technical stakeholders. Relevant certifications in Temenos or related fields are highly desirable. Preferred Qualifications: Familiarity with database management and SQL. Experience with integration tools and techniques within the banking domain. Understanding of ITIL processes and service management. Experience in project management methodologies. Proven ability to train and mentor junior staff in technical roles. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices. Key Responsibilities: Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization. Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality. Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives. Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools. Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary. Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a remote, fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus.

Location: Amman, Jordan We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience. Monitor usage metrics and proactively address risks to retention or expansion. Serve as the primary point of contact for addressing client feedback and potential service gaps. Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals. Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members. Advocate for customer needs and feedback in internal roadmap discussions. Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups. Apply empathy, active listening, and relationship-building skills to foster long-term partnerships. Requirements 3–5 years of experience in customer success, account management, or client services. Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.). Strong understanding of banking operations, payment systems, and regulatory environments. Excellent communication and presentation skills, especially with senior stakeholders. Ability to manage multiple accounts and prioritize effectively. Problem-solving mindset with a proactive approach to customer engagement. Preferred Qualifications Experience working with central banks or large-scale financial institutions. Familiarity with ISO payments industry standards. Technical aptitude to understand APIs, integrations, and software workflows. Experience with CRM systems and analytics dashboards. Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators. Exposure to customer health scoring and lifecycle planning.

Location: Stamford, Connecticut, United States About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology. Responsibilities Financial reporting and data aggregation tools: Analyze and explain portfolio performance results. Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects. Perform analysis of private equity and hedge fund statements for input into the system Work with clients and partners to resolve data issues. Develop and strengthen client relationships: Help manage client onboarding, client account setup and training and day-to-day support and issue management. Software maintenance and setup: Perform system setup and configuration, new client setup, new financial account and asset set-up and classification. Assist in data feed management. Create custom reports based on client-specific needs. Liaise with the vendor partners for enhancements, and system and data issues. Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications. Establish operational effectiveness through the development and adoption of policies, procedures, and controls. Assess and act upon client and company needs proactively. Qualifications 3-5 years of experience in a related field Bachelor's degree from an undergraduate program Excellent customer service skills and the ability to foster and maintain effective relationships Strong understanding of financial instruments Experience with RIA/Wealth management policies, procedures, and client service Experience working with wirehouses or custodians Organized and self-motivated with the ability to prioritize tasks and meet deadlines Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities Comfortable with technology, software tools, and applications: Able to learn new software quickly Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms Experience with planning tools such as eMoney, MoneyGuidePro, or similar software Strong MS Excel and PowerPoint skills Basic knowledge of database concepts, and any type of programming Working knowledge of Photoshop, HTML design, and/or similar tools Knowledge of various financial products and indices, particularly: Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA Alternative investments Performance reporting calculations and methodologies Portfolio management and rebalancing How Family Offices, RIAs, and investment advisors work Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal Collaborative and able to thrive in a team environment while working independently Able to learn quickly and adapt to an expanding environment Benefits The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need? 3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs. *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Libreville, Gabon We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Frensh language (Speaking, writing, and presentation). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia Eram Talent is looking for a highly skilled Welding QC Engineer with Hot Tap experience to join our team for a prestigious project with Aramco. As a leading Talent Acquisition Consultancy in the Oil & Energy sector, we are dedicated to connecting top-tier professionals with exciting opportunities in industries such as Oil & Gas, Infrastructure, and Energy. In this role, you will be responsible for ensuring the quality and integrity of welding operations, particularly in hot tapping processes. Your expertise will be crucial in maintaining compliance with industry standards and ensuring the safety and reliability of the projects we support. If you have a passion for quality control in welding and a proven track record in the Oil & Gas industry, we encourage you to apply! Responsibilities Perform quality control inspections of welding activities related to hot tap operations in accordance with project specifications and standards. Review and understand project documents, including welding procedures, inspection plans, and quality plans. Compile and maintain records of inspections, tests, and results, ensuring compliance with Aramco's quality assurance requirements. Work closely with project engineering and construction teams to identify potential quality issues and provide solutions. Participate in pre-welding briefings and communicate the importance of quality expectations to all personnel involved in the welding process. Monitor and ensure compliance with safety standards during all welding activities. Conduct regular audits of welding processes and report findings to the QA/QC Manager. Assist in the development and improvement of welding procedures and quality control protocols. Prepare detailed inspection reports and documentation for approval and maintain clear communication with clients and stakeholders. Requirements Bachelor's degree in Welding Engineering, Mechanical Engineering, or related field. Minimum 8 years of experience as a Welding QC Engineer, specifically with hot tap operations. Valid Aramco approval or certification as a Welding QC Engineer is required. Thorough understanding of welding codes and standards (ASME, API, etc.) and experience in the Oil & Gas industry. Familiarity with Aramco's quality assurance and quality control standards. Experience with Non-Destructive Testing (NDT) methods and certifications is a plus. Strong communication and interpersonal skills to effectively collaborate with teams. Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research Deeply understand the problem area Research and identify the right algorithms and tools Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? Broad applied machine learning knowledge 3-5 years applied ML experience Practical stats knowledge (experiment design, dealing with confounding etc) Intermediate programming skills Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary, annual bonus and equity Regular compensation reviews - we reward great work! Generous paid time off above statutory minimum Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones Hybrid working MacBooks are our standard, but we also offer Windows for certain roles when needed. Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated Fun events for employees, friends, and family! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence What skills do I need? Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created Significant, demonstrated impact that your work has had on the product and/or the teams Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) You will have experience with Distributed systems 2+ years of experience as the primary technical leader for a team Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India Müller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both customers and internal teams to ensure that Helix is used efficiently and effectively, while also contributing to ongoing improvements in our support processes. Key Responsibilities: Provide first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner. Troubleshoot and diagnose problems related to Helix Core, including configuration, integration, and performance issues. Assist in the onboarding and training of clients on Helix functionalities and best practices. Document technical issues and solutions in detail to create a knowledge base for internal and customer use. Collaborate with development and DevOps teams to understand client needs and implement effective solutions. Stay current on Helix product updates and enhancements, effectively communicating changes to clients. Participate in continuous improvement initiatives to refine support processes and tools. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in technical support, preferably in a software or version control environment. Strong knowledge of Helix Core and experience with version control systems. Excellent problem-solving skills and the ability to articulate technical concepts to non-technical users. Experience with scripting or automation tools to support troubleshooting efforts is a plus. Strong communication skills and ability to work well in a remote team environment. Customer-focused mindset with a commitment to providing exceptional support. Preferred Qualifications: Experience with CI/CD processes and tools. Familiarity with other version control systems (e.g., Git, SVN) and software development methodologies. Previous experience in a remote support role or IT service management. Relevant certifications in IT support or Helix administration are advantageous. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Muscat, Oman Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the Helix ITSM platform. Your expertise will play a crucial role in enhancing the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and best practices. Key Responsibilities: Analyze current processes and workflows within the Helix ITSM platform to identify areas for improvement and optimization. Design and implement efficient workflows to streamline IT service management processes, enhancing overall productivity. Collaborate with stakeholders to gather requirements and ensure solutions align with organizational needs. Conduct training sessions and develop documentation to support users in leveraging workflow tools effectively. Monitor and evaluate the performance of implemented workflows, making adjustments and improvements as necessary. Stay up to date with the latest industry trends, technologies, and best practices related to ITSM. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cairo, Egypt; Delhi, India; Riyadh, Saudi Arabia; Muscat, Oman; Dubai, United Arab Emirates Müller's Solutions is seeking a skilled Helix Integration / Automation Specialist to join our team in a remote capacity. In this role, you will be responsible for designing, developing, and implementing automation solutions using Helix integration tools. You will work closely with clients and internal teams to enhance operational efficiency through innovative automation strategies and seamless integration of systems. Responsibilities: Design and implement integration solutions using Helix, ensuring efficient data flow between systems. Develop automation workflows to enhance productivity and operational processes. Collaboration with clients to gather requirements and translate them into technical solutions. Monitor and troubleshoot integration issues to ensure optimal performance and reliability. Document integration processes, workflows, and best practices for future reference. Stay up-to-date with the latest Helix features and integration technologies. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3 years of experience in integration or automation roles, with hands-on experience using Helix. Strong understanding of integration concepts, methodologies, and tools. Experience in developing automation workflows and scripts. Proficiency in relevant programming languages (e.g., Python, Java, or similar). Knowledge of RESTful APIs and web services. Excellent analytical and problem-solving skills. Strong communication skills to effectively collaborate with clients and team members. Ability to work independently in a remote environment and manage multiple projects. Familiarity with cloud platforms and services is a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant. Key Responsibilities: Administer and maintain Helix Core server environments, managing users, repositories, and permissions. Implement and optimize workflows for code branching, merging, and release management within Helix. Monitor system performance and conduct health checks to ensure high availability and responsiveness. Collaborate with development teams on best practices for version control and code integration. Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users. Perform regular backups and disaster recovery planning for Helix repositories. Document processes, configurations, and system changes in line with company policies. Stay updated on Helix platform advancements and provide recommendations for enhancements. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience as a Helix administrator or in a similar role involving version control systems. Strong knowledge of the Helix Core platform and its administrative functions. Experience with CI/CD tools and processes, integrating Helix with development pipelines. Excellent troubleshooting skills and analytical abilities for resolving system issues. Ability to work collaboratively with technical and non-technical staff across various departments. Relevant Helix certifications or training is a plus. Preferred Qualifications: Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks. Understanding of Agile methodologies and development lifecycles. Familiarity with other version control systems such as Git and SVN. Strong communication skills and the ability to train others on best practices. Proactive approach to system management and continuous improvement initiatives.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia Eram Talent is looking for a qualified QA/QC Engineer specializing in Electrical systems to join our team. The successful candidate will be responsible for ensuring that electrical projects meet quality standards and comply with regulatory requirements. As a QA/QC Engineer, you will play a vital role in the quality assurance process, conducting inspections, reviews, and tests on electrical installations and equipment. An experienced Electrical Engineer with a strong background in design reviews, material selection and installation, site supervision, and quality inspections for the electrical components of construction works. This role demands a high level of expertise in the design, execution, testing, and commissioning of complex electrical systems. The ideal candidate will ensure stringent adherence to design criteria, codes, and industry standards at every stage of the project life cycle. Responsibilities: Perform quality control inspections and audits on electrical systems, installations, and equipment to ensure compliance with specifications and standards. Develop and implement quality assurance procedures and protocols related to electrical works. Review and interpret electrical drawings, specifications, and project documents. Conduct inspections and testing of electrical installations, materials, and equipment to ensure compliance with project and industry standards. Monitor and verify the implementation of electrical QA/QC procedures on-site. Review design documents and provide feedback to ensure constructability and compliance with codes and standards. Prepare and maintain inspection test plans (ITP), checklists, and quality records. Coordinate with construction, design, and procurement teams to resolve quality-related issues. Ensure that all electrical work adheres to international standards (e.g., IEC, IEEE, NEC). Participate in audits, material inspections, and commissioning activities. Report non-conformances and ensure corrective actions are implemented effectively. Requirements Bachelor's degree in Electrical Engineering or a related field. Minimum of 5 years of experience in QA/QC for electrical systems in industrial or construction environments. Strong background in design reviews, material selection and installation, site supervision, and quality inspections for the electrical components of construction works. Strong knowledge of the Saudi Building Code (SBC), and international codes such as IBC, NFPA 70, IEC, IEEE. Experience with design review, installation supervision, and commissioning activities. Familiar with QA/QC documentation, ITPs, NCRs, and method statements. Excellent analytical and problem-solving skills. Proficient in quality control methodologies and tools. Effective communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Relevant certifications in QA/QC or electrical engineering are preferred. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia Serves as the technical authority for all piping design activities in EPC projects, accountable for technical decisions, quality, schedule, and cost control. Acts as the primary interface with project management and other engineering disciplines to ensure full compliance with SAES, SAMSS, and applicable regulations. Key Responsibilities 1. Technical Leadership Lead and oversee all piping design activities (layout, materials, stress, supports). Review and approve key deliverables: P&IDs, Piping Class Sheets, GADs, Isometrics, Stress Reports. Resolve complex technical and coordination issues across disciplines. Ensure design quality, constructability, and cost optimization. 2. Standards & Compliance Ensure full adherence to (SAES, SAMSS) and international codes (ASME B31.3, API, ASTM). Integrate company procedures with client requirements. 3. Discipline Coordination Interface with Process, Equipment, Structural, Instrumentation, Electrical, and Civil teams. Provide piping loads, review nozzle orientations, and support 3D model reviews (30%, 60%, 90%). 4. Client & Vendor Management Lead technical meetings with clients and secure design approvals. Review and approve vendor documents for critical piping items (valves, fittings, supports). 5. Team & Quality Management Manage and mentor piping designers and stress engineers. Implement QA/QC procedures and mitigate technical risks. Qualifications Education: Bachelor’s degree or higher in Mechanical, Chemical, or Petrochemical Engineering. Certification: P.E. or CEng (or equivalent qualification) preferred. Experience: 15+ years in piping design for oil & gas/petrochemical EPC; minimum 2 full-cycle projects as Lead. Software: Proficient in CAESAR II, SP3D/AVEVA E3D. Knowledge: Expert in SAES, SAMSS, ASME B31.3, API, ASTM standards. Skills: Strong leadership, communication, and decision-making in multicultural environments. Language: Fluent English (spoken & written). Other: Fit for long-term overseas assignments; high integrity and professionalism.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! AI Platform teams build the core frameworks, abstractions, and systems that support AI features across Figma. We create new capabilities that AI product teams can build on, while collaborating with teams from around the company to improve our performance, reliability, and technical quality. We’re looking for strong infrastructure and platform-minded engineers to contribute to our agent infrastructure, context retrieval & ranking platform, and core AI services, in order to accelerate our most critical company-wide AI initiatives. Here are just a few areas our platform teams work on: Evals for design : Building evaluation frameworks for design generation quality that are used across every Figma AI feature. Agentic search: Providing relevant context from throughout the Figma ecosystem to agents via search tools, in order to improve agent quality. Figma MCP : Making our MCP server faster, more reliable, and easier for internal & external engineers alike to develop on. Agent infrastructure : Iterating on the sandboxes, harnesses, and tools leveraged by the agents that power Figma Make and the Figma Design Agent. Preview & publishing platforms : Creating the shared platforms for building, previewing, and publishing code written by agents via Figma Make. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Support end-to-end AI feature development by designing, building, and maintaining systems that are scalable, reliable, and performant. Collaborate with product, research, and infrastructure engineers working across AI. Help shape our platform strategy, roadmaps, and engineering best practices throughout the organization. Debug and resolve complex production issues that span services and layers of the stack. Mentor engineers and foster a culture of collaboration, inclusivity, and technical excellence. We'd love to hear from you if you have: 5+ years of Software Engineering experience, especially in backend or infrastructure engineering. 3+ years of experience in one or more of: AI, search infrastructure, or developer platforms. Proficiency in TypeScript, Python, or Ruby. Strong system design skills and a track record of architecting resilient production systems. Excellent communication skills, with experience collaborating across teams and mentoring others. While not required, It’s an added plus if you also have: Prior experience in building AI infrastructure at scale, whether that be model training or serving platforms. Experience evolving large-scale, shared developer platforms to improve reliability and developer velocity. A proven track record of leading technical strategy and complex, multi-team projects. At Figma, one of our values is Grow As You Go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance. This position is contingent upon contract award. Responsibilities Help to establish and maintain knowledge management practices. Work closely with DOS to develop systems within the existing platforms. Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations. Work with assigned offices to identify bureau-level learning priorities. Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan. Coordinate bureau or other KM working groups and steering committees. Promote collaboration and cross-learning through events, workshops, and/or training and other formats. Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders. Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements. Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices. Support other initiatives and priorities requiring KM and related subject matter expertise. Propose and leverage needed IT and software to support KM initiatives. Develop KM resources, guidance, and/or tools for DOS staff. Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms. Other tasks and responsibilities, as assigned. Qualifications Bachelor's degree and five (5) years of relevant experience. Active Secret Security Clearance. Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes. Experience supporting the Department of State or other USG agencies. Strong written, oral, interpersonal, facilitation, and presentation skills. Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing. Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization. Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration. Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders. Demonstrated experience working with teams across multiple sectors and building effective relationships. Highly organized with both attention to detail and ability to influence and manage large projects. Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products. Experience with KM appropriate software and solutions. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $85,000 — $130,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Uzbekistan, . P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 84 mobile network operators in 58 countries around the world. Our product support team based in Istanbul provides exceptional service to customers worldwide on our platform, products and solutions. Our team boasts some of the brightest technologists and engineers in the industry, who thrive on solving customer issues and ensuring the highest quality of service. As a member of the Global services and product support team, you will have the ability to work independently or as part of a team with some of P.I. Work’s most strategic customers to drive their success.  Being a highly motivated individual as well as a self-learner, possessing strong customer service and technical and analytical skills; and being someone who welcomes challenges will help you to achieve in your role. As part of the role definition, you will: Provide exceptional service to our customers worldwide Actively communicate with customers on questions/issues related to our products and solutions Go above and beyond our service level agreements to pro-actively diagnose and resolve issues Collaborate with customers on deployment and provide support for upgrades, new features and fixes Collaborate with team members, share knowledge, lessons learned, document best practices through active participation in team meetings and trainings Collaborate with project teams on installation, configuration, testing and integration of our solutions. Required Experience and Skills: Basic to intermediate knowledge of database architecture and good command on SQL Good understanding of programming in C++/C#/Java and .NET framework is an asset Good understanding of one or more OSS products is an asset Technical understanding of 2G/3G/4G mobile technologies, including RAN standards, architectures, protocols, and services is an asset. Passionate and self-motivated individual capable of troubleshooting and solving complex customer issues in a fast-paced, dynamic environment. Excellent communication and interpersonal skills in both verbal and written English.