Location: Portugal
Workplace: fully
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Sweden
Workplace: fully
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Amsterdam
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: You'll be the first Sales person in region, and your work will directly impact how our GTM function operates and succeeds in the Benelux.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in Dutch and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
We are looking for Account Executives who are excited to help creative teams explore what’s possible with generative AI. Figma Weave is a startup within Figma, and you will play a key role in winning new business while helping contribute to how our team sells. You will work closely with Figma AEs and cross-functional partners to understand customer needs, demonstrate relevant workflows, and guide opportunities from first conversation through close. This is an opportunity to get hands-on with a fast-evolving product, work with exciting logos as they embrace GenAI, and help shape a growing team.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma Weave:
Create and manage a pipeline of new business through outbound prospecting, inbound engagement, and Figma AE introductions to consistently exceed sales targets
Prioritize your book and time to focus on top priorities amongst change
Apply effective discovery and value-selling techniques to uncover business challenges, build relationships with key decision-makers, and connect Weave to customer priorities
Partner with your customers through demos to help identify high business priority use-cases and inspire what’s possible in Weave. Build your product knowledge through hands-on use of Weave.
Manage proposals, business cases, and negotiations, partnering with legal, procurement, finance, Figma sellers, and security teams to move deals forward
Collaborate with customer success and workflow advocates to prepare thoughtful handoffs and identify opportunities for customers to grow with Weave
Maintain accurate pipeline and forecasts, share customer feedback, and help develop sales practices and resources as the product and team evolve
We’d love to hear from you if you have:
3+ years of experience managing the full sales cycle from high-growth startups to F1000 companies, including prospecting, discovery, negotiation, and close
A track record of exceeding sales goals and generating your own pipeline of new business
Demonstrated experience using discovery to connect customer challenges to business value
Experience learning a technical product and delivering customer demos that explain its value and capabilities
Excited by working with other sellers and cross-functional partners to manage customer opportunities and buying processes
While it’s not required, it’s an added plus if you also have:
Experience working in creative industries and/or selling to creative teams
Worked at startup in hypergrowth
Familiarity with post-production, VFX, Film, creative workflows, or Figma / Weave itself
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$125,000
—
$135,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
As a Applied AI, Frontier Engineering, Staff, you will build the systems behind some of the hardest problems Mistral takes on.
You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements.
We're looking for a strong software engineer who has shipped agentic or GenAI systems to production. You've felt the pain of agents that work in the demo and fall apart on real tasks: tool calls that fail silently, loops that never end, and quality that drifts after launch. That production depth is your edge. You build across the stack, and you'd rather ship a plain UI on a solid foundation than a polished UI on a fragile one.
You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it.
Your scope is end to end, from first prototype to production. You help set the standard for how the team builds agents that are reliable, observable, and safe to run against sensitive systems.
Security is a big part of where we're heading. If you're drawn to it, that's a strong plus. You might come from security with a real interest in AI engineering, or from AI engineering with a real interest in security. Both paths fit. Curiosity about how systems break, and a habit of learning fast from the people who know the domain, matter. Experience at a security company counts too.
WHAT YOU WILL DO
- Build AI systems end to end, from first prototype to production.
- Design the agent architecture: orchestration, tool use, memory, retrieval, and the interfaces between agents and the systems they act on.
- Build across the stack, from backend services and APIs to the interfaces people use to work with agents.
- Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time.
- Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start.
- Build security into agents from day one: permissions, sandboxing, prompt-injection defenses, and audit trails for agents that touch sensitive systems.
- Build the evaluation loop: task-level evals, tracing, and checks that catch agent failures and quality drift before customers do.
- Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on.
WHAT WE'RE LOOKING FOR
- You have 5+ years building production software, with at least one agentic or GenAI system shipped to production that you ran after launch.
- You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished.
- You have hands-on depth in agent design: orchestration, tool use, retrieval, evaluation, and the ways agents fail in the real world.
- You work autonomously: you find the problem, decide the approach, and own the outcome.
- You communicate clearly with technical and non-technical audiences, and are fluent in English.
- You ship in increments and are obsessed with time to value
- You have product judgment: you learn what users need through customer-facing teams, cut scope hard, and care how the result feels to use.
IDEALLY YOU HAVE
- Open-source contributions, particularly in agents or LLMs.
- Experience deploying and running what you build: Docker, Kubernetes, Terraform, and AWS, GCP, or Azure.
- A security background in application, cloud, or AI security, such as prompt injection, securing agents, or supply chain (SBOM, SLSA). If that's you, flag it in your application.
- Experience building for security workflows, such as alert triage, threat hunting, or investigation agents, or with SIEM, XDR, or SOAR tooling.
HOW WE WORK IN APPLIED AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Florida; Remote - USA
Workplace: Remote
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals across the Americas. Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product, and contractual guidelines.
You’ll join a growing function working closely with Sales, Revenue Operations, Finance, Legal, Product, Marketing, and other teams. The team helps navigate deal complexity, bring clarity to commercial decisions, and move opportunities forward. This role offers broad exposure to Chainalysis’ go-to-market operations and the opportunity to help shape how we support and scale commercial deals as the company grows.
In this role, you’ll:
- Support Sales teams in structuring, pricing, and quoting complex commercial deals, developing a deep understanding of Chainalysis’ licensing, subscription, and pricing models to recommend deal structures that meet customer needs while aligning with company strategy and commercial guidelines.
- Review deal requests, analyze pricing and discounts, and present recommendations to business approvers, while providing guidance on negotiations, contract objections, alternative deal structures, and non-standard order-form requirements.
- Serve as a key point of contact for Sales on deal pricing, quoting, and deviations from standard processes, helping Sales leaders prioritize opportunities around month-end, quarter-end, and year-end deadlines.
- Troubleshoot complex quoting challenges in Salesforce CPQ and maintain a knowledge base of recurring deal issues to improve consistency and support Sales effectiveness.
- Partner closely with Legal, Product, Finance, Revenue Operations, and other cross-functional teams to resolve complex commercial requirements and support accurate forecasting and order booking.
- Identify and deliver process improvements, including enhancements to Salesforce workflows and system automation, to streamline deal desk operations and improve the overall sales process.
- Combine commercial judgment with analytical rigor to develop customer-focused solutions that align with Chainalysis’ pricing strategy, product offerings, and contractual guidelines.
- Navigate increasingly complex commercial arrangements, providing strategic deal-structuring guidance as the business evolves towards consumption-based pricing models.
- Partner closely with Sales teams to structure, price, and quote complex deals. Develop deep expertise in Chainalysis’ licensing, subscription, and pricing models to recommend commercially sound deal structures that balance customer needs, business objectives, and internal commercial guidelines.
We are looking for candidates who have/are:
- 5 years of experience in Deal Desk or a related function, preferably within enterprise SaaS or financial technology.
- Proven experience structuring and reviewing complex SaaS transactions in a fast-growing, multinational company.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount, and commercial analysis.
- A solid understanding of Quote to Order processes within the Lead to Cash lifecycle.
- Experience partnering cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business teams.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to work independently in a fast-paced environment and respond calmly to high-pressure requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A proactive approach to improving processes and systems.
Language requirements:
- English: Native or equivalent professional fluency
- Spanish: Required
- Portuguese: Preferred
Nice to have experience:
- Supporting sales to crypto exchanges, fintech companies, or payment providers, particularly under consumption-based pricing models.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes, or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Supporting Sales teams across multiple regions and cultures.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
As a Applied AI, Frontier Data Engineering, Staff, you will build the systems behind some of the hardest problems Mistral takes on.
You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements.
We're looking for a strong software engineer who builds end to end and has shipped ML or GenAI systems to production. You've felt the pain of models that pass every eval and fail on real data, and of quality that drifts after launch. You've also felt the data engineering pain: pipelines that break silently, schemas that change under you, and backfills that take a weekend. Data engineering is your edge. You turn messy, large-scale data into systems that hold up.
You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it.
Your scope is end to end, from first prototype to production. Your depth in data architecture helps set the standard for how the team designs and delivers systems. You know lakehouse and data mesh patterns well enough to know when they fit and when they're overkill. You've designed ontologies and data models, and you know that getting them right is as much art as science.
WHAT YOU WILL DO
- Build AI systems end to end, from first prototype to production.
- Design the data architecture underneath them: ingestion, processing, storage, and the data models and ontologies that make messy data usable.
- Build distributed pipelines that process large volumes of documents, code, logs, and multimodal content for retrieval, agentic workflows, and fine-tuning.
- Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time.
- Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start.
- Build data governance into the systems themselves: ownership, access control, lineage, retention, and privacy for sensitive enterprise data.
- Build the evaluation loop: labeling with LLMs and humans, versioned eval datasets, and checks that catch quality drift before customers do.
- Set the standard for how the team designs and ships data systems.
- Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on.
WHAT WE'RE LOOKING FOR
- You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished.
- You have 5+ years of experience building and running production data-intensive pipelines with distributed processing (for example Spark, Ray, Beam, or Dask) and orchestration tools (for example Airflow, Dagster, or Prefect) with structured and unstructured data.
- You have experience with retrieval-augmented generation, agentic use cases, or LLM evaluation, and a clear view of how data quality drives model quality.
- You work autonomously: you find the problem, decide the approach, and own the outcome.
- You communicate clearly with technical and non-technical audiences, and are fluent in English.
- You ship in increments, are obsessed with time to value and are comfortable making and articulating product-technical tradeoffs.
IDEALLY YOU HAVE
- A passion for graph-based systems (e.g. Neo4j) and ontology design
- Hands-on experience building data pipelines for LLM training, fine-tuning, or evaluation, and contributions to open-source projects, particularly in data or LLMs.
- Hands-on experience with data governance and privacy requirements (for example GDPR), secure data handling, CI/CD and infrastructure as code, or an affinity for security engineering.
HOW WE WORK IN APPLIED AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Culver City, CA, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager, SMB to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission
Work arrangement: Hybrid, 2–3 days per week in our Culver City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager, SMB to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission
Work arrangement: Hybrid, 2–3 days per week in our New York City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Corporate Legal team is a trusted advisor at the heart of Kraken’s operations, guiding the company through complex legal landscapes while enabling innovation and growth. Within this team, the Equity Administration function plays a critical role in managing Kraken’s cap table, equity programs, and global stock plan compliance. The team partners closely with Legal, Accounting, Finance, HR, and Executive Leadership to ensure that equity is administered accurately, efficiently, and in alignment with the company’s strategic goals.
As Manager of Equity Administration, you’ll lead the design and execution of Kraken’s global equity programs, oversee cap table management, and be the primary point of contact for all equity-related matters. You will work cross-functionally with Legal, Finance, People, and external stakeholders to support strategic transactions, maintain compliance, and ensure a seamless equity experience for Krakenites around the world. This position reports to the Director of Equity.
THE OPPORTUNITY
- Accurately and timely conduct the day-to-day administration of the company’s equity plans globally
- Maintain company capitalization table including regular inputting of new grants, share issuances, and complex vesting schedules
- Manage all participant equity plan transactions (grants, exercises, etc.) and ensure that they are correctly processed in a timely manner
- Communicate with equity plan participants regarding the equity programs, resolving questions, issues, and concerns related to vesting, transactions, enrollment, and other general inquiries
- Manage option exercises, pending new hires, and other grant lists and reconcile transactions, termination dates, tax withholding, and reporting, and other items as required
- Provide day to day support to the Corporate Governance, HR, Payroll and Finance teams with respect to equity compensation reporting and data
- Work with internal and external auditors and finance team for quarterly reviews, year-end audits and regulatory audits of procedures and controls as needed
- Manage secondary market transactions including management of highly detail intensive step-by-step closing process
- Provide assistance to the Corporate Governance team in facilitating and preparing documents related to stock transfers
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- B.A. or similar degree
- 6+ years of related experience as stock plan administrator in startup or corporate practice
- International public company company experience
- Significant experience with eShareworks
- Strong technical skills especially MS Excel or other spreadsheet programs
- Commitment to process, tracking and reporting, and responsiveness
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
NICE TO HAVES
- Certified Equity Professionals (CEP) designation preferred
- Paralegal / Fintech / Startup experience
- Both pre-IPO and post-IPO experience (or similar public offering)
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products.
What You’ll Do
Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios.
Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines.
Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets.
Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models
Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value.
Design and execute pricing experiments
Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy.
Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction.
Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives.
Define KPIs and dashboards that measure pricing performance and identify optimization opportunities.
Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization
Skills We’re Looking For
5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience
Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar
Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt
Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design
Strong attention to detail and data analysis skills – including interpreting results and recommending actions
Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR
Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease
Strong communication and presentation skills with ability to influence at the executive level
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$215,424
—
$269,280 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The DoorDash Global Sourcing team supports DoorDash, Deliveroo, and Wolt across more than 40 markets within the Global Procurement, Sourcing, Travel and Supply Chain organization. We partner with the business to select the right suppliers, negotiate strong commercial agreements, and deliver value through savings, business enablement, and risk reduction.
Our team covers Technology, Corporate Services, and Marketing. We are building more consistent sourcing practices across brands and improving our tools and ways of working, including the use of AI. This role offers the opportunity to develop your sourcing skills, learn a broad range of service categories, and make a measurable impact in a growing global business.
About the Role
As a Sourcing Specialist II, you will support sourcing across the full Corporate Services portfolio for Deliveroo and Wolt. You will partner with the business to understand requirements, evaluate suppliers, negotiate commercial terms, and move agreements through to execution, balancing cost, quality, risk, and speed.
Your day to day will include managing fast moving, low risk sourcing engagements and supporting senior team members who serve as the Sourcing DRI on larger projects. Over time, you will take increasing ownership of sourcing projects of medium complexity, managing timelines, stakeholders, and agreed outcomes with growing independence. This is an individual contributor role with responsibility for delivering reliable analysis, practical recommendations, and results within a defined scope.
You will support a broad range of Corporate Services categories, such as professional services, security, facilities and workplace, customer support, HR and benefits, recruitment, and contingent workforce.
Teams and functions you will partner with
You will work with business owners and partners across Deliveroo and Wolt, including:
Finance, Legal, People, Security, IT, Procurement Operations, and Real Estate and Workplace teams
Operators and service owners across functions such as Customer Support, Trust, and business operations
You are excited about this opportunity because you will..
Move low risk sourcing engagements forward quickly, coordinating requirements, supplier quotes, commercial reviews, and approvals.
Support senior Sourcing DRIs on larger projects by owning defined workstreams, including supplier research, bid analysis, RFx documentation, and follow-up on actions and timelines.
Take increasing end to end ownership of midsize sourcing projects, from requirements gathering through supplier selection, negotiation, contracting, and handover, with limited oversight as you build proficiency.
Independently research markets and suppliers, prepare requests for information and proposals (RFIs/RFPs), evaluate responses, and present clear, data-backed recommendations.
Analyze spend, benchmark pricing, and develop return on investment (ROI) and total cost of ownership (TCO) models to identify savings and support sourcing decisions.
Negotiate pricing and commercial terms for low and medium complexity agreements, renewals, and amendments.
Coordinate reviews of non-disclosure agreements, master service agreements, and statements of work with Legal and other reviewers; ensure agreed scope, pricing, deliverables, and service levels are documented.
Guide stakeholders through sourcing and contracting processes, keeping projects moving and resolving issues promptly.
Track project delivery, savings, contract milestones, and renewals against agreed goals, and proactively communicate progress, risks, and next steps.
Support supplier performance reviews and risk assessments, escalating issues and coordinating follow-up with the right teams.
Work with Category Leads and colleagues across brands to support category plans and identify opportunities to combine demand or use preferred suppliers.
Improve templates, reporting, and workflows, apply AI tools effectively to sourcing tasks, and share knowledge and practical guidance with peers.
Learn from experienced sourcing colleagues through hands-on coaching, exposure to varied categories, and increasing responsibility for sourcing projects.
We are excited about you because you…
Have 1–3 years of experience in sourcing, procurement, category management, or a related commercial or operations role with supplier or contract exposure.
Can build and analyze total cost of ownership (TCO) models, commercial value comparisons, and spend models to support sourcing decisions.
Bring strong analytical skills, a collaborative approach, and curiosity about sourcing, procurement, contracting, and commercial negotiation.
Communicate clearly and build trust with stakeholders.
Are organized, attentive to detail, and able to manage several projects and deadlines while keeping others informed.
Take ownership of requests, follow through without repeated prompting, and distinguish what you can resolve independently from what needs escalation.
Exercise sound judgment and take a practical approach to solving problems in a dynamic environment.
Bring a customer-focused approach to solving problems and supporting the business.
Are comfortable collaborating across countries and time zones.
Can use AI tools effectively to improve the speed and quality of analysis and sourcing work, and are committed to continuing to learn.
Experience that would be a plus
Experience in one or more Corporate Services categories, such as professional services, facilities, HR services, contingent workforce, or customer support.
Familiarity with procurement systems and contract lifecycle management tools.
Experience in a technology or high-growth business.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role
Nebius is looking for a Senior / Lead Program Manager to help develop and execute our asset-light model for expanding AI infrastructure through partnerships.
You will work at the intersection of strategy, finance, commercial negotiations and execution. Your focus will be to turn complex partnership opportunities into clear business cases, workable commercial terms and agreements that support the needs of Nebius, our partners and our customers.
This role suits someone who combines structured problem-solving with strong financial understanding and the ability to move work forward across multiple teams. You should be comfortable assessing commercial trade-offs, bringing clarity to ambiguous problems and taking responsibility for progress.
This is an individual contributor role with significant cross-functional responsibility. You will lead projects and influence stakeholders without direct line-management responsibility.
What you’ll do
Develop commercial frameworks and term sheets.
Define proposed terms for asset-light partnerships, balancing financial returns, risk, responsibilities and the interests of Nebius and its partners.
Support the partnership team
. Build the operational framework, track and report progress, develop commercial guidelines
Build business cases with Finance.
Coordinate the analysis supporting partnership proposals, working through financial models, testing assumptions and assessing how different commercial terms affect the economics.
Shape contractual and legal structures.
Partner with Legal and relevant business teams to translate the commercial model into practical structures and agreements for partners and customers.
Drive cross-functional execution.
Bring together Finance, Legal, commercial, technical and operational stakeholders, establishing clear ownership, resolving dependencies and maintaining momentum.
Prepare decisions and recommendations.
Turn complex information into clear options, explain trade-offs and help stakeholders reach informed decisions.
Develop repeatable ways of working.
Capture lessons from individual partnerships and improve the frameworks, templates and processes that support the model as it grows.
What you’ll bring
Experience in management consulting or a strategy and operations role within a technology business.
Strong analytical and problem-solving skills, with the ability to break down unfamiliar, complex problems and develop practical recommendations.
Financial fluency: you can read and work with financial models, challenge assumptions and explain the commercial implications of the numbers. A specialist financial analyst background is not required.
Experience developing business cases, assessing commercial opportunities or supporting complex transactions and partnerships.
Confidence working with commercial terms and contracts alongside finance and legal specialists.
Strong stakeholder management skills, including the ability to align teams with different priorities and influence without formal authority.
The initiative and judgment to drive projects independently, manage ambiguity and recognise when a decision needs wider input.
Clear written and verbal communication, particularly when presenting analysis and recommendations to senior stakeholders.
Revenue operations background: Supporting sales or partnership teams with clear processes, compensation structure etc.
Experience that would be valuable
Work on large, complex projects in data centres, digital infrastructure, real estate, power or related sectors.
Revenue operations background: supporting sales or partnership teams with clear processes, compensation structure etc.
Exposure to partnership models, infrastructure economics or arrangements involving several commercial counterparties.
Experience taking a strategic recommendation through negotiation and into implementation.
Sector experience is valuable, but we are also interested in strong generalists who can learn a new business model quickly and apply sound commercial judgment.
Why join Nebius
Nebius is scaling a new generation of AI infrastructure across EMEA. You will have genuine ownership of how that infrastructure is designed, standardised and delivered, working on complex projects where technical judgement has a direct impact on speed, capacity and long-term operational performance.
Competitive compensation and benefits
Career growth and continuous learning
Flexibility, trust and real ownership
An international environment with highly experienced technical teams
The opportunity to shape infrastructure that powers the next generation of AI
Equal opportunity
Nebius is an equal opportunity employer committed to an inclusive workplace. We provide equal employment opportunities and do not discriminate on any characteristic protected by applicable law. Please tell us if you need an accommodation during the application process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, San Francisco, CA, US
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Director of Technology Partnerships to lead the teams responsible for growing Supabase through technology integrations and our marketplace ecosystem.
You’ll bring together two complementary motions: partnerships that embed Supabase into the products developers already use, and a marketplace that helps developers discover and connect complementary technologies to their Supabase projects. Your job is to turn both into durable sources of revenue, adoption, and customer value.
Reporting to the Head of Partnerships, you’ll lead and develop the Integrations and Marketplace teams, set their commercial strategy, and work hands-on with our most important partners. A central part of the role is working closely with AI labs to build strategic relationships, develop integrations, and bring joint opportunities to market. You’ll partner closely with Product, Engineering, Sales, Marketing, and Finance to take integrations from idea to launch—and grow their impact long after launch.
This role is based in the San Francisco Bay Area, where you’ll build relationships with leading AI, developer tools, and infrastructure companies. Supabase is remote-first, and you’ll work across a globally distributed team.
RESPONSIBILITIES
LEAD THE TEAM AND STRATEGY
- Lead, coach, and develop the Integrations and Marketplace partnerships teams, including team leads and partner managers.
- Set a clear strategy for where Supabase invests across strategic technology partnerships, marketplace categories, and emerging ecosystem opportunities.
- Define team objectives, partner coverage, investment priorities, and operating cadence. Make thoughtful tradeoffs between high-touch strategic partnerships and scalable programs.
- Build a culture of ownership, commercial discipline, and strong cross-functional execution.
GROW REVENUE THROUGH TECHNOLOGY PARTNERSHIPS
- Drive revenue from technology integrations through partner-driven customer acquisition, product consumption, expansion, retention, co-sell opportunities, and commercial arrangements.
- Own the commercial performance of the technology partnerships and marketplace portfolio, including forecasting and reporting on progress, risks, and return on investment.
- Build and deepen relationships with AI labs, working closely with their product, engineering, business development, and executive teams to identify and execute high-impact partnership opportunities.
- Develop executive relationships with strategic partners across developer tools, cloud, and adjacent infrastructure.
- Lead or support negotiations for complex partnerships, including integration, referral, revenue-sharing, and joint go-to-market agreements.
- Help partner managers build joint business plans that connect partner priorities to measurable outcomes for Supabase and its customers.
LEAD THE MARKETPLACE TEAM
- Lead and develop the Marketplace team, setting its commercial and partner strategy and holding the team accountable for outcomes.
- Guide the team in identifying the capabilities developers need, recruiting the right partners, and helping those partners launch and grow.
- Set priorities and allocate resources across strategic, high-touch partners and scalable paths for emerging and self-serve partners.
- Ensure the team works effectively with Product and Engineering on integration quality, partner onboarding, discovery, activation, and the developer experience across product surfaces.
- Enable the team to work with Marketing and Sales to launch integrations, enable teams, and drive ongoing adoption—not just announcements.
OPERATE WITH RIGOR
- Establish clear measures for partner-sourced and influenced pipeline, integration adoption, revenue, consumption, retention, and marketplace performance.
- Work with Finance, Data, and Partner Operations to improve attribution, reporting, forecasting, and partner revenue processes.
- Represent the voice of partners and customers in product and go-to-market planning, while aligning stakeholders around shared priorities.
- Identify risks early, remove blockers, and communicate decisions and outcomes clearly to leadership.
REQUIREMENTS
- Have significant experience in technology partnerships, business development, or ecosystem leadership at a developer tools, cloud, infrastructure, or SaaS company.
- Have led and developed partner-facing teams, including managers or senior individual contributors, and can balance strategic direction with hands-on execution.
- Have a track record of building partnerships that produced measurable revenue, product adoption, or customer growth.
- Have negotiated complex commercial agreements and understand partnership economics, including revenue share, referrals, and consumption-based models.
- Have worked closely with Product and Engineering to ship and grow technical integrations. You can engage credibly with technical teams, including those at AI labs, even if you aren’t the person writing the code.
- Know how to build relationships with executives while earning the trust of product, engineering, and go-to-market teams.
- Use data to prioritize opportunities, assess partner performance, and make decisions when attribution is imperfect.
- Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones.
IT’S A PLUS IF YOU HAVE
- Built or scaled a developer marketplace, integration ecosystem, or partner platform.
- Worked with AI LLMs, AI app builders, databases, open-source products, or developer infrastructure.
- A background in software development, with an understanding of how developers build and integrate products.
- Experience growing both a small number of strategic partnerships and a broader, scalable partner program.
- A strong network in the San Francisco Bay Area technology ecosystem.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Sweden
УдалённоAmsterdam
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