Location: Helsinki, Finland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Sales Manager/Client Partner to join our Microsoft team supporting agencies and advertisers in Finland.
Main Responsibilities :-
Pitch Microsoft Advertising (MSA) solutions to agencies and advertisers in Helsinki, Finland
Manage relationships with the existing clients to ensure customer satisfaction with MSA products and Aleph service
Gather and submit client feedback on MSA products to MSA team
Collaborate with Aleph Client Solutions Managers providing support to advertisers and agencies in the book of business
Represent Aleph and MSA at local and regional industry and marketing events
Ensure proper contractual paperwork and timely submission of invoices and reports
Liaise with internal departments at Aleph with regards to onboarding new clients and servicing existing ones
Provide sales forecasts and market updates to Aleph management
Skills and Knowledge :-
Solid understanding of Finland advertising market and in-depth experience working at digital marketing agencies in Finland
Broad network within the Finland marketing industry
Experience pitching, onboarding and servicing performance advertisers
Experience negotiating agency deals, speaking at conferences, and organising marketing events for advertisers and agencies
Fluency in English
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 57,000.
In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Russia
Workplace: remote
We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.
Key Responsibilities
Build and nurture strategic relationships
with a portfolio of major clients to ensure satisfaction, retention, and growth.
Understand customer goals and business needs
through in-depth discovery and regular communication, ensuring our solutions align with their objectives.
Propose new products, features, and solutions
to drive customer value and support their ongoing success.
Act as the voice of the customer internally
, liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests.
Own the execution of customer deliverables
, ensuring internal stakeholders are aligned and accountable.
Resolve issues and manage escalations
with professionalism, protecting the integrity of the relationship.
Conduct regular Business Reviews
to assess customer health, review progress toward objectives, and gather actionable feedback.
Identify and support upsell and expansion opportunities
, contributing to revenue growth through long-term relationship development.
Track and analyze customer success metrics
to generate actionable insights and report on customer performance at a senior level.
Qualifications
Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles
Strong ability to build relationships and influence stakeholders at all levels, both externally and internally.
Excellent communication, presentation, and problem-solving skills.
English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams.
Comfortable working cross-functionally with product, engineering, and sales teams.
Data-driven mindset with experience in analyzing metrics and translating them into business outcomes.
Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability.
Experience in industry, e.g., gaming, SaaS, fintech is a plus.
Why Join Us
Opportunity to work with top-tier clients and make a measurable impact.
A dynamic, collaborative team culture that values innovation and initiative.
Continuous learning and growth opportunities within a global organization.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard
The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed.
The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians.
Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations.
People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed.
Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items.
Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In depth working knowledge of Dante Audio Networks, Digico & Grand MA show
control systems, VR and Arcade, rigging and automation and Broadcasting.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
31/12/2026
Location: Worldwide
Workplace: hybrid
YOUR ROLE:
The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Planning, implementation and development of our Kids and Teens activity programme offering.
Oversees the assignment of duties, responsibilities and schedules of staff and activities.
Oversees all Kids & Teens programming, daily activities and quality in all venues.
Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department.
Provides the Broadcast Manager with information for the digital signage and daily programme.
Responsible for delivering on Kids & Teens equipment and consumables budgets.
Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction.
Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training
Maintains positive relations with all Guests and ensures interaction at every opportunity.
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift
Be a good positive role model and ensure a safe cruise experience for young guests.
communicate with parents/Guardians in a positive and professional manner.
ADDITIONAL RESPONSIBILITES:
Prepare appraisals for individuals under their remit in accordance with policies.
Attends Guest functions as required by Head of Department.
Partake in inspections, trainings and meetings as required by Head of Department.
Participate in embarkation and emergency procedures.
Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
Lead and Motivate using the Aroya Leadership Model.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
We always work according to the Aroya Values
VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast.
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audiovisual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning.
Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables.
Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events.
31/12/2026
Задачи:
— Руководить арт-дирекцией косметики League of Legends от концепта до финальных игровых ассетов, обеспечивая четкое тематическое видение, высокое качество исполнения и сильный отклик у игроков.
— Определять и поддерживать художественное видение, стандарты качества и критерии успеха, обеспечивающие ясность, читаемость и эмоциональное воздействие косметики.
— Сотрудничать с продакшеном для обеспечения устойчивого качества и поддержки рабочих процессов.
— Переводить творческое видение Riot LA в конкретные задачи для руководителей по крафту и команд.
— Тесно взаимодействовать с руководством Riot LA Creative и Product для реализации творческого и художественного видения косметики League of Legends, обеспечивая соответствие глобальным стандартам качества, идентичности чемпионов и тематическому замыслу.
— Обеспечивать ясность и фантазию для игроков в каждой косметике, направляя команды на создание визуально захватывающего, тематически связного и игрового арта.
— Сотрудничать с командами Riot LA и Сингапура для поддержания согласованности, управления обратной связью и решения проблем на всех этапах производства.
— Строить доверительные отношения с партнерами Riot LA Creative, Art и Product через прозрачность, надежность и стабильную работу.
— Устранять творческие и операционные препятствия для обеспечения устойчивой доставки, сотрудничая с руководством косметики Riot LA и Сингапура для согласования арт-дирекции и обмена лучшими практиками.
— Наставлять и развивать руководителей по крафту, поддерживая творческое мастерство и уверенность в лидерстве.
— Вдохновлять команды на инновации, сохраняя уникальную визуальную идентичность League.
— Формировать здоровую, инклюзивную и творчески заряженную культуру команды, поощряя эксперименты, обратную связь и постоянное улучшение в соответствии с ценностями Riot и фокусом на игроках.
Требования:
— Глубокий опыт в производственном процессе игрового арта по нескольким дисциплинам.
— Подтвержденный успех в арт-дирекции и управлении людьми.
— Опыт сотрудничества с внешними подрядчиками и партнерами по совместной разработке.
— Навыки управления заинтересованными сторонами, приоритизации и работы в условиях неопределенности.
— Свободное владение английским языком для четкой коммуникации творческих направлений и целей.
— Глубокое знание League of Legends, включая чемпионов, визуальную идентичность и ожидания игроков по косметическому контенту, с сильной эмпатией к игрокам для оценки работы по критериям ясности, читаемости и удовольствия.
Желательные квалификации:
— Опыт планирования и поддержания производственных графиков в сотрудничестве с продюсерами или менеджерами разработки.
— Широкий опыт выпуска стилизованного AAA-контента.
— Знание процессов аутсорсинга и сквозных рабочих процессов.
— Опыт работы с игровыми движками Unreal, Unity или собственными.
— Владение несколькими языками (мандарин или другие региональные).
Условия:
— Полная поддержка релокации.
— Комплексное медицинское страхование для вас, супруга и детей.
— Оплачиваемый отпуск.
— Пенсионные выплаты с участием компании.
— Страхование жизни, декретный отпуск, краткосрочная и долгосрочная нетрудоспособность.
— Программа Play Fund для углубления знаний о игроках и сообществе через игры.
— Удвоение пожертвований времени и денег на некоммерческие организации.
Location: Tokyo
Workplace: hybrid
Digital Marketing Manager|Job Description
About You(求める人物像)
日本市場におけるデジタルマーケティング戦略の企画・実行をリードするポジションです。
Webサイト、SEO、コンテンツマーケティング、デジタル広告、メールマーケティング、マーケティングオートメーション、SNSなどのデジタルチャネルを活用し、ブランド認知の向上、リード獲得、顧客エンゲージメント、パイプライン創出につなげていきます。また、他チームと連携し、日本市場のビジネス目標に合わせた統合的なデジタルマーケティング施策を推進します。戦略立案だけでなく、キャンペーンの企画・実行、コンテンツ制作・管理、Hands-onで一貫して担当できる方を求めています。
ABOUT US(会社概要)
Xsolla(エクソラ)は、ビデオゲーム業界が抱えるさまざまな課題を解決するために設計された、強力なツールとサービスを提供するグローバルなコマース企業です。インディーからAAAタイトルまで、あらゆる規模の開発会社が、資金調達、配信、マーケティング、マネタイズにおいてXsollaと提携しています。「ゲームの未来を信じる」という理念のもと、Xsollaは、ゲーム開発者により多くの機会とリソースを提供し続けることを使命としています。本社は米国カリフォルニア州ロサンゼルスにあり、商取引の記録管理を担う企業(Merchant of Record)として、これまでに1,500社以上のゲーム開発者が、より多くのプレイヤーにリーチし、ビジネスの成長を実現するサポートを行ってきました。Xsollaは、収益化の多様な選択肢と成功への道筋を提供し、開発者が“ゲームを楽しむ”ために必要なすべてを支援しています。詳しくはhttps://www.xsolla.com をご覧ください。
Responsibilities
主な職務内容
1. Digital Marketing Strategy
−日本市場におけるデジタルマーケティング戦略の策定・実行
−Global / APACのマーケティング戦略を日本市場向けにローカライズ
−ブランド認知、Lead Generation、Engagement、Pipeline Creationにつながるデジタル施策の企画
2. Website & SEO
−日本向けWebサイトおよびLanding Pageの企画・運用・改善
−SEO戦略の策定と実行、
SEOキーワードの調査・分析
−Global Webチーム、Designチームなどとの連携
3. Content Market
ing
−日本市場向けのBlog、ホワイトペーパー、ケーススタディ、AIツールを使ったスライド動画などの企画・制作
−Globalコンテンツの日本市場向けローカライズ、翻訳等
−SEOを意識したコンテンツ戦略の策定
−コンテンツパフォーマンスの分析と改善
−日本のゲーム業界・顧客ニーズに合わせたコンテンツテーマの企画
4. Digital Campaign & Lead Generation
−デジタル広告キャンペーンの企画・実行(本社とのやりとり)
−Campaign Landing Page、Email、広告などを組み合わせたIntegrated Campaignの実施
5. CRM & Marketing Automation
−Email MarketingおよびNewsletterの企画・運用
−Marketing Automationツールを活用したLead Nurturing(Hubspot)
−顧客・Prospectのセグメンテーション
−Campaign MemberやLeadデータの管理・改善
6. Data & Performance Analytics
−定期的なMarketing Performance Reportの作成
−Google Analytics、Looker Studio、CRMなどを活用したマーケティングデータ分析(あれば尚可)
7. Cross-functional Collaboration
−イベント前後のDigital Campaign
−Global Marketing / APAC Marketingとのベストプラクティス共有
−Designチームや他チームとのプロジェクト連携
Qualifications & Skills
応募資格
−3〜5年以上のDigital Marketing経験
−B2B Marketingでの経験があることが望ましい
−Website、SEO、Content Marketing、Digital Advertising、Email Marketingなどの翻訳のみではなく自らコンテンツ作成を担当した経験
-Digital Campaignを企画から実行まで一貫して担当した経験
〜以下のスキルがあれば尚可〜
CRM / Marketing Automationツール(Salesforce、Hubspot等)の基本的な理解
SEOおよびContent Marketingに関する実務知識
オーガニック流入、コンバージョン率などの分析・改善
Webサイト上のユーザージャーニーやコンバージョン導線の改善
データに基づいた施策改善および意思決定のサポート
Google Analytics、CRMなどを活用したマーケティングデータ分析
Website Traffic、Conversion、MQL、PipelineなどのKPI管理
言語
日本語:ネイティブレベル
英語:ビジネスレベル以上
求める人物像
変化の速い環境でも柔軟性があり、変化を前向きに楽しめる方
異なるチームと協力して仕事を進められる方、フィードバックを前向きに受け入れられる方
数字とクリエイティブの両方に興味がある方
「言われたことを実行する」だけではなく、自ら課題を発見して実行できる方
新しいDigital Marketing ToolsやAI Toolsを積極的に学べる方
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As manager of the Financial Services Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. We work with customers that include companies across banking, insurance, asset management, and payment providers. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude Code, Cowork, and the Claude Development Platform (our API). This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements.
Responsibilities:
Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development.
Set goals for your team that establish baseline expectations for performance in collaboration with sales and other cross-functional teams.
Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or top use case scoping and deployment.
Partner closely with sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.
Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption.
Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
Contribute to thought leadership through conference presentations, webinars, and technical content creation.
Stay current with emerging AI trends and the evolving ecosystem.
You may be a good fit if you
:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
3+ years of technical pre-sales management experience.
Have sold complex technical products to Financial Services companies.
Have deep technical proficiency with enterprise AI use cases and API integrations or enterprise solution rollouts.
Understand how to contribute to running a GTM organization anchored on a consumption business model, not SaaS sales cycles.
Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
Have excellent communication, collaboration, and coaching abilities.
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams.
Have at least a high level familiarity with the architecture and operation of LLMs.
Have a passion for making powerful technology safe and societally beneficial.
Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.
Strong candidates may have
:
Enterprise pre-sales leadership at scale
: 5+ years leading solution architect teams through hypergrowth (ideally 10 to 50+ people), with direct experience managing senior individual contributors and developing junior talent in complex enterprise software sales environments.
AI Technical Depth + Executive Engagement
: Hands-on experience with AI platforms and enterprise integration patterns, combined with proven track record engaging C-level stakeholders in $10M+ technical evaluations and enterprise sales cycles.
Deep FSI GTM Experience
: Demonstrated success adapting technical approaches to customers in banking, insurance, payment providers, or asset management.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As manager of the Healthcare and Life Sciences Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. We work with customers that include companies across payers, providers, life sciences, medtech, and other healthcare verticals. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude Code, Cowork, Claude Science, and the Claude Development Platform (our API). This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements.
Responsibilities:
Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development.
Set goals for your team that establish baseline expectations for performance in collaboration with sales and other cross-functional teams.
Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or top use case scoping and deployment.
Partner closely with sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.
Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption.
Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
Contribute to thought leadership through conference presentations, webinars, and technical content creation.
Stay current with emerging AI trends and the evolving ecosystem.
You may be a good fit if you
:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
3+ years of technical pre-sales management experience.
Have sold complex technical products to Healthcare and Life Sciences companies.
Have deep technical proficiency with enterprise AI use cases and API integrations or enterprise solution rollouts.
Understand how to contribute to running a GTM organization anchored on a consumption business model, not SaaS sales cycles.
Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
Have excellent communication, collaboration, and coaching abilities.
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams.
Have at least a high level familiarity with the architecture and operation of LLMs.
Have a passion for making powerful technology safe and societally beneficial.
Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.
Strong candidates may have
:
Enterprise pre-sales leadership at scale
: 5+ years leading solution architect teams through hypergrowth (ideally 10 to 50+ people), with direct experience managing senior individual contributors and developing junior talent in complex enterprise software sales environments.
AI Technical Depth + Executive Engagement
: Hands-on experience with AI platforms and enterprise integration patterns, combined with proven track record engaging C-level stakeholders in $10M+ technical evaluations and enterprise sales cycles.
Deep HCLS GTM Experience
: Demonstrated success adapting technical approaches to customers in payers, providers, life sciences, medtech, or other healthcare verticals.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote USA
Workplace: remote
ABOUT YOU
You are a technical product manager who owns what a model optimises for, not just the roadmap around it. You have real depth in recommendation and ranking systems, and you will own the recommendation engine behind the Xsolla Advertising Products: the ranking that decides which offers millions of players see, and in what order.
You hold the bar high for how decisions get made. You can read a readout and say plainly what it does and does not support. You connect model performance to revenue without overclaiming, and you bring a low-ego, people-first approach to work that spans ML, analytics, ads operations, and commercial teams.
If you are excited about using ML to build building the next generation of advertising, rewards and loyalty programs for mobile apps and games we want to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Own the recommendation engine as a product: ranking, relevance, and the model roadmap. Ranking quality is the product.
Set the objective the ranker optimises for, the constraints it works inside, and the guardrails and kill conditions that bound it. The target is eCPM today; what comes next is your call.
Own the metric definitions the whole team measures against, and settle the definitional questions that change the answer: gross against publisher-side RPU, app-load against impression-user denominators, mean of daily values against window totals.
Collaborate with on ML frameworks, experiment design, hold-outs, including pre-registered decision rules, power calculations, sample-ratio-mismatch checks, A/A validation, multiplicity correction, and named rollback triggers.
Collaborate with DS on readouts to evaluate model performace and readouts to business stakeholders readout: what the model did, what it cost, and what happens next.
Contribute the ranking perspective to the wider ads roadmap, including the seams where pricing, identity, and event telemetry meet ranking.
Qualifications & Skills:
6+ years in product management, with 3+ years owning a recommendation, ranking, personalization, or relevance system in production.
Deep understanding of experiment design and inference, including minimum detectable effect, statistical power, sample ratio mismatch, A/A testing, multiple-comparison correction, and pre-registration. You can tell when a readout will not support the claim being made from it, and you say so.
Working knowledge of the modelling itself: classification and regression, probability calibration, predicted conversion rate, expected-value objectives, and how the choice of objective changes model behavior.
Hands-on experience with ML and data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, Vertex AI, and feature stores.
Proven record of moving model changes into production traffic through a controlled experiment process, rather than shipping on a dashboard reading.
Knowledge of performance advertising economics and ad tech ecosystems, including eCPM, RPU, bid multipliers, campaign hierarchies, and attribution models.
SQL you write yourself, and enough comfort reading application code to verify a claim instead of taking it on trust.
Excellent written communication and stakeholder management across technical and non-technical audiences. Specs, decision records, and readouts are the output of this role, and other teams act on them without you in the room.
Bachelor's or Master's in Computer Science, Engineering, Statistics, Economics, or a related field.
Offerwall, rewarded advertising, loyalty and rewards programs and/or mobile app monetization experience is a plus.
Experience with a two-stage ranking system, where an external service supplies the base order and local logic adjusts it, is a plus.
Pricing, yield management, or marketplace experience alongside ranking is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Sr. Technical Product Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week.
As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality.
This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees.
This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day.
OUR SAN FRANCISCO OFFICE
- Baseten HQ Campus
- Up to 275 people onsite daily
- Growing rapidly
- Frequent visitors
- ~24,000 square feet
RESPONSIBILITIES
Events and culture
- Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates.
- Own location-based programming for your building.
- Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution.
- Track budgets, contracts, and feedback to continuously improve quality and efficiency.
Office operations and facilities
- Serve as the first point of contact for employees and guests, creating a welcoming, professional experience.
- Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs.
- Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs.
- Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements).
- Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably.
- Identify and implement process improvements that reduce friction and increase reliability.
Space and workplace logistics
- Support new hire onboarding logistics, including workspace setup.
- Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments.
- Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement.
- Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed.
REQUIREMENTS
- 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role.
- Strong vendor management skills, including working through issues quickly and professionally.
- Excellent organizational habits and follow-through, with comfort juggling multiple requests at once.
- Experience bringing people together and creating space for culture in a rapidly changing environment.
- High attention to detail and pride in running a tight, welcoming office.
- Clear written and verbal communication skills.
- Calm under pressure, adaptable, and proactive about solving problems before they escalate.
- Availability and interest in being onsite in our San Francisco HQ five days a week.
- Availability to accommodate early or late hours as needed for event production and onsite coordination.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Los Angeles; Sunnyvale
Workplace: Hybrid
ABOUT CANTINA:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
ABOUT THE ROLE:
We're hiring a Lifecycle Product Manager to own how Cantina reaches users outside the app and brings them back to value inside it. Sitting on the product management team, you'll own the end-to-end user journey across email, push, and in-product messaging — and, critically, the deep-linked landing and post-click experiences that complete the loop. You'll develop a deep qualitative and quantitative understanding of how people move through Cantina, turn that into a lifecycle strategy that grows activation, retention, and resurrection, and partner with Data and Engineering to launch, measure, and compound improvements. This is a hands-on role with company-wide visibility: you'll write the strategy, ship the journeys, run the experiments, and bring senior stakeholders along.
WHAT YOU'LL DO:
- Own the lifecycle strategy and roadmap for Cantina's owned channels, mapping journeys across onboarding, activation, continuation, retention, resurrection, and monetization.
- Lead the design, launch, iteration, and optimization of templates and journeys across email, push, and in-product messaging — including the deep-linked landing and post-click product experiences that complete the loop.
- Optimize the lifecycle portfolio, not just individual sends: improve message inventory, relevance, personalization, prioritization, and per-user frequency so users get fewer, better-timed messages.
- Build a deep, evidence-based picture of the user journey — combining product analytics, cohort and funnel analysis with qualitative signals like session reviews, support themes, and user research — and use it to find where users stall and what would move them.
- Design and run experiments (A/B tests, holdouts, incrementality reads) and hold the bar on measurement: retained activity and incremental value, not opens and clicks.
- Partner with the Data team to build the measurement system behind lifecycle — instrumentation, eligibility and audience definitions, dashboards, and experiment readouts.
- Partner with Engineering to ship campaigns end to end: triggers, personalization payloads, deep links, and the in-product surfaces each journey lands on.
- Define the operating model — intake, templates, approvals, QA, and quality standards — so lifecycle scales across teams without channel chaos or user fatigue.
- Set and communicate strategy to senior stakeholders, translating a messy portfolio into a clear multi-quarter direction and defending tradeoffs with data.
WHAT YOU'LL BRING:
- 6+ years in product management, growth, lifecycle/CRM, or retention — ideally in a consumer mobile or AI product operating at scale.
- Demonstrated ownership of lifecycle or engagement programs that moved a real business metric (activation, D30 retention, resurrection, or conversion), with the analysis to prove it.
- Strong quantitative fluency: comfortable writing your own SQL and working in a BI/analytics tool (Mixpanel, Amplitude, Hex, Looker, or similar) to build funnels, cohorts, and retention curves without waiting on a queue.
- Hands-on experience with a lifecycle/CRM platform (Braze, Iterable, Customer.io http://Customer.io, or similar) — segmentation, triggered canvases, personalization, and deliverability.
- Rigorous experimentation judgment: you understand holdouts, incrementality, sample sizing, and the difference between a delivery metric and a value metric.
- Technical and product fluency across event and identity models, APIs, deep linking, and push/email infrastructure — enough to design a system with Engineering. Coding not required.
- Excellent written communication and cross-functional influence, with a track record of aligning senior stakeholders across Product, Engineering, Data, Design, and Marketing.
- Craft-level instinct for messaging: you can write the copy, critique the journey, and tell when a notification is helpful versus annoying.
- Preferred: experience with AI/consumer-social products, localization or multi-market lifecycle, and building lifecycle tooling or self-service platforms with Engineering.
Compensation:
The anticipated annual base salary range for this role is between $175,000 - $250,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo Finance is looking for a Growth PM to own user-facing product strategy across our unified platform interface, Ondo Finance App. This role is the growth counterpart to our platform PMs — and will be the primary driver of user acquisition, activation, and retention across Ondo's expanding product suite (Stocks, Treasuries, Portfolios, and more).
You will work at the intersection of product, design, engineering, and marketing to build world-class user journeys for a new generation of on-chain financial products.
What You'll Own
User acquisition: Identify and build product-led growth loops, referral mechanisms, onboarding flows, and entry points that bring new users into the Ondo ecosystem
Activation: Design and optimize the end-to-end onboarding experience — from first visit to first meaningful transaction — across Ondo Finance Web App and eventually mobile
Retention & engagement: Build features and feedback loops that keep users active, informed, and deepening their relationship with Ondo's product lines
User journey design: Map and continuously improve user journeys across all Ondo products surfaced through Ondo Finance Web App
Experimentation: Drive a structured A/B testing and experimentation culture; define success metrics and own the growth analytics stack alongside data and engineering
Cross-product growth: Collaborate with product line PMs to ensure growth initiatives are coordinated and reinforced across product surfaces
Requirements
4–7+ years of product management experience with a clear focus on consumer-facing or growth-oriented products
Experience in fintech, crypto, or financial products — particularly products involving real-world assets, trading, or investment platforms
Personal experience using financial products similar to ours, with a genuine desire to walk in the customer's shoes
Demonstrated track record of owning and improving acquisition, activation, and/or retention metrics at scale
Strong product instincts — you care deeply about user experience and are willing to do whatever it takes to make the product successful
Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and present clearly to engineers and leadership
Data-driven mindset with hands-on experience defining KPIs, running experiments, and translating data into product decisions
US-hours based (preference per current team structure)
Nice to have
Familiarity with on-chain / Web3 user onboarding challenges (wallet setup, KYC flows, etc.)
Experience working on a unified platform serving multiple financial product lines
Prior exposure to developer-facing or API-adjacent products
What we offer
Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Remote, Canada; Remote, Israel; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it.
You will join a fullstack team, working together with product managers, designers, and
frontend engineers
to solve problems across the Vulnerability Management domain.
What you’ll do
Develop and maintain backend features for GitLab’s vulnerability management workflows.
Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects.
Help improve the performance, reliability, and scalability of security data ingestion and reporting systems.
Collaborate with frontend engineers and contribute across the stack when needed.
Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management.
Collaborate with Product Management and Product Design to maintain a high bar for quality
Craft code that meets our
internal standards
for style, maintainability, and best practices for a high-scale web environment
Conduct code reviews within our
Code Review Guidelines
and ensure community contributions receive a swift response
Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions
Participate in
on-call rotations
to assist troubleshooting product operations, security operations, and urgent engineering issues.
What you’ll bring
Experience building and maintaining backend applications with Ruby on Rails.
Experience delivering and maintaining software systems as part of a larger engineering team.
The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution.
Experience working with relational databases such as PostgreSQL.
Clear communication and collaboration skills in a distributed team.
An interest in learning from others, sharing knowledge, and growing your technical skills.
Frontend development experience, including JavaScript or Vue.js, is helpful.
Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful.
About the team
The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As the Analytics Engineering Manager at OnePay, you will lead a high-performing team focused on transforming raw data into actionable insights that drive strategic business decisions. Your work will directly impact our product, marketing, and business operations by ensuring data is accessible, reliable, and actionable. You will:
- Lead, mentor, and grow a team of analytics engineers responsible for building and maintaining robust data pipelines and analytical models
- Partner cross-functionally with Product, Engineering, Growth, and Operations to deliver scalable data solutions and reporting
- Establish and champion data best practices, governance, and quality standards across the organization
- Drive the design and optimization of our data analytics infrastructure, ensuring reliability and scalability
- Oversee analytics project prioritization, delivery, and stakeholder communication
YOU BRING
- 7+ years of experience in data engineering, analytics engineering, or business intelligence, with at least 2+ years in a technical leadership or management role
- Advanced expertise in SQL, Databricks, and dbt
- Experience architecting and scaling data transformation pipelines in a modern cloud environment
- Strong understanding of analytics best practices, including data modeling, testing, and documentation
- Track record of collaborating with multiple stakeholders (product, engineering, marketing) to deliver data-driven business impact
- Experience leading and developing high-performance technical teams
- Drive and proactivity – everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.
In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge.
A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks.
You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions.
What You’ll Be Doing
Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure.
Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented.
Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation.
Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues.
Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation.
Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings.
Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions.
Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation.
Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally.
What We Look For In You
Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure.
Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization.
Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements.
Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk.
Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action.
Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes.
Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting.
Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders.
Proven ability to influence geographically dispersed teams and senior stakeholders.
Nice to Haves
Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East.
Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies.
Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
At Docker, we simplify the lives of developers making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice. Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career.
About the role:
We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team.
Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges.
An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations.
RESPONSIBILITIES
Sales Ops Architecture & Planning Execution
- Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models
- Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation
- Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization
- Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization
- Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity
- Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps
Operational Collaboration & Tech Optimization
- Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements
- Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem
- Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence
- Partner with Business Systems to design, test, and deploy scalable tech solutions
Team Leadership
- Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports)
- Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence
- Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth
QUALIFICATIONS:
- 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company
- 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members
- Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation
- Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization)
- Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator
- Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks
- Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers
- Highly organized with an eye for data integrity, process precision, and documentation
WHAT TO EXPECT
First 30 days:
- Immerse yourself in Docker’s direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes
- Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals
- Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals)
- Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities
FIRST 60 DAYS:
- Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution
- Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines
- Optimize team capacity by refining operating cadences and shifting immediate execution workloads to your team, stepping in to coach them through complex roadblocks
- Partner with Business Systems to get involved in open projects
FIRST 90 DAYS:
- Drive the preparation and operational execution for the upcoming quarterly or annual sales planning cycles (territories, quotas, segmentation)
- Achieve full oversight of the Sales Ops team's output, ensuring high-quality, precise delivery across all direct sales workstreams
- Be recognized across Docker as both an indispensable technical anchor for Sales Operations and an impactful manager developing the next generation of operational talent
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $128.1K – $200K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
УдалённоRussia
ГибридМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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New York City, NY; San Francisco, CA | New York City, NY
New York City, NY; San Francisco, CA | New York City, NY
УдалённоseniorRemote USA
ОфисSan Francisco
ГибридSan Francisco; Los Angeles; Sunnyvale
УдалённоseniorRemote (US)
УдалённоRemote, Canada; Remote, Israel; Remote, United Kingdom
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com