Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Associate Director of Electrical Engineering to lead electrical engineering execution across New Product Introduction (NPI) and Continuous Improvement (CI) for a WHOOP hardware product line. You will lead a team of electrical engineers responsible for bringing new hardware from development through production and continuously improving products already in the field. As the electrical engineering leader for the product line, you will ensure strong technical execution, drive cross-functional alignment, and build a team that delivers reliable, high-quality hardware at scale.
RESPONSIBILITIES:
- Lead, build, and develop the Electrical Engineering team responsible for NPI and Continuous Improvement across a WHOOP product line, establishing clear ownership, priorities, and accountability.
- Own EE execution across the full product lifecycle, from early concept and requirements definition through design, validation, manufacturing ramp, sustaining, and continuous improvement.
- Set technical direction and drive engineering excellence across electrical architecture, circuit design, component selection, design reviews, validation, and failure analysis.
- Lead the EE team through key development milestones, proactively identifying technical and execution risks and ensuring issues are resolved with rigor and urgency.
- Partner closely with Mechanical, Firmware, Systems, Battery, Manufacturing, Quality, Supply Chain, and Product teams to drive system-level decisions and deliver against product requirements.
- Build a high-performing EE organization by hiring and developing engineers, strengthening technical leadership, and ensuring the team has the capabilities and resources needed to deliver.
- Establish and continuously improve EE processes, tools, documentation, and development practices that increase engineering quality, efficiency, and scalability across the product lifecycle.
QUALIFICATIONS:
- 10+ years of electrical engineering experience developing complex hardware products, with 4+ years experience leading engineers or technical teams.
- Deep knowledge of electrical engineering fundamentals, including circuit design, PCBAs, power architecture, component selection, design validation, and failure analysis.
- Experience bringing high-volume hardware products through NPI, manufacturing ramp, and sustaining engineering.
- Strong cross-functional leadership skills and experience partnering with engineering, manufacturing, quality, supply chain, and external manufacturing partners.
- Proven ability to develop engineers, establish clear technical direction, and create effective engineering processes in fast-moving environments.
- Preferred: experience with consumer electronics, wearables, or similarly integrated and space-constrained hardware products.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Location: Spain; Serbia; Poland; Portugal; Budva, Montenegro
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments.
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities.
Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines.
Assessment of endpoint configurations against supported baselines and reporting of deviations.
Endpoint targeting, grouping, and policy assignment.
Configuration discovery and comparison with desired state.
Detection and remediation of configuration drift.
Validation, staged rollout, and rollback of configuration changes where supported.
Configuration status reporting, change history, and audit trails.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately.
Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure.
Own automated pipelines for building, testing, validating, and deploying reporting services.\
Apply AI technologies where they improve development
Requirements
What we're looking for
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, TypeScript, and Python.
Experience building and operating AWS services in production.
Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state.
Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution.
Experience designing systems that handle intermittent connectivity and partial failures.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have
Experience writing automated tests for configuration changes and remediation workflows.
Proficiency in SQL.
Experience with PowerShell and Windows administration.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability.
Benefits
Fully remote work, giving you the flexibility you need in the modern world.
A collaborative environment encouraging you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments.
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities.
Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines.
Assessment of endpoint configurations against supported baselines and reporting of deviations.
Endpoint targeting, grouping, and policy assignment.
Configuration discovery and comparison with desired state.
Detection and remediation of configuration drift.
Validation, staged rollout, and rollback of configuration changes where supported.
Configuration status reporting, change history, and audit trails.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately.
Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure.
Own automated pipelines for building, testing, validating, and deploying reporting services.\
Apply AI technologies where they improve development
Requirements
What we're looking for
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, TypeScript, and Python.
Experience building and operating AWS services in production.
Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state.
Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution.
Experience designing systems that handle intermittent connectivity and partial failures.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have
Experience writing automated tests for configuration changes and remediation workflows.
Proficiency in SQL.
Experience with PowerShell and Windows administration.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability.
Benefits
Fully remote work, giving you the flexibility you need in the modern world.
A collaborative environment encouraging you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: Ukraine
About us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for a
Senior Manager, Business Operations & Client Success
to join us as part of our team.
About the role
As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution.
As a qualified expert You will
Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health.
Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions.
Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews.
Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements.
Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure.
Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy.
Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships.
Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action.
We're looking for you if you have
5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services.
Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations.
Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews.
Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight.
Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health.
Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders.
Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions.
Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution.
Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority.
Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed.
Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership.
A proactive and curious mindset, with a strong sense of ownership and follow-through.
Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics.
Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field.
Fluent / Advanced English & Ukrainian communication skills.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more.
Embrace the opportunity for personal and professional growth
Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more.
Feel cared about
Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life.
Interview steps
Interview with Recruiter
Intro Call with Hiring Manager
Business & Functional Interview
HRBP Interview
Hiring Manager Interview
Client Interview.
Location: Munich, Germany
Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them.
Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business.
With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%.
Your role
In order to continue their expansion in this market, they are looking for a Senior HRIS Customer Success Consultant to join our growing team in Germany.
Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis:
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧)
- Roll out the solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts).
- Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad.
- Gather the customer's initial needs and suggest an appropriate response.
- Adapt the software to the customer’s local context in Germany.
- Train the administrators to use the software in total autonomy.
- Ensure the Go-live and the follow-up during the first weeks of use.
- Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges.
𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭)
- Keep a close eye on the satisfaction of your most important customers.
- Support these customers in case of level 2 issues.
- Carry out post-implementation check-ups.
- Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation).
- Be proactive in presenting new products that may address a customer's past issues.
𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company
- Adapt their offer and strengthen the market-fit of their solutions for the German market.
- Contribute to the continuous improvement of the business in Germany by going beyond your main tasks.
- Follow and participate in some projects from the pre-sales phase, supporting the sales team.
Requirements
Sounds a bit like you, doesn't it?
You’re the right fit if you:
❏ You have prior experience in a project management role (at least 4-5 years).
❏ You have a Tech / SaaS affinity. You have successfully led end-to-end software implementation projects, coordinating internal teams and client stakeholders across all phases.
❏ You don’t need prior HR knowledge, but it would be a plus.
❏ A willingness to be a key player in this adventure, contributing to the German market's growth.
❏ Looking for a dynamic work environment with varied missions requiring versatility and organization.
❏ Comfortable and eager to work with both local businesses and key accounts (C-Level).
❏ You speak German at a native level and you have a strong command of English.
❏ Clear and structured oral and written communication.
❏ Taste for human contact and pedagogy.
❏ An aptitude for solving practical and sometimes technical problems.
❏ A sense of service and a taste for things well done.
And now, their recruitment process
(in German and in English):
𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30')
𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60')
𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members
𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about
Benefits
🚆
Deutschlandticket
– 75% of your subscription covered.
🏋️♀️
Wellpass subscription
– discounted access to sports, fitness and activities you actually enjoy.
🐾 Their office is
pet-friendly
! Feel free to bring your furry friends to work.
🏠
Remote-friendly work policy
– remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment.
Their
𝐜𝐮𝐥𝐭𝐮𝐫𝐞
At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves.
And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?
Location: Munich, Germany
Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them.
Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business.
With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%.
Your role
In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join their growing team in Germany.
Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis:
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧):
- Roll out our solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts).
- Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad.
- Gather the customer's initial needs and suggest an appropriate response.
- Adapt the software to the customer’s local context in Germany.
- Train the administrators to use the software in total autonomy.
- Ensure the Go-live and the follow-up during the first weeks of use.
- Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges.
𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭):
- Keep a close eye on the satisfaction of your most important customers.
- Support these customers in case of level 2 issues.
- Carry out post-implementation check-ups.
- Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation).
- Be proactive in presenting new products that may address a customer's past issues.
𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company
?
- Adapt the offer and strengthen the market-fit of their solutions for the German market.
- Contribute to the continuous improvement of the business in Germany by going beyond your main tasks.
- Follow and participate in some projects from the pre-sales phase, supporting the sales team.
Requirements
Sounds a bit like you, doesn't it?
You’re the right fit if you:
❏ You have prior experience in a project management role (at least 2-3 years).
❏ You have a Tech / SaaS affinity. You are experienced in implementing softwares.
❏ You don’t need prior HR knowledge, but it would be a plus.
❏ A willingness to be a key player in this adventure, contributing to the German market's growth.
❏ Looking for a dynamic work environment with varied missions requiring versatility and organization.
❏ Comfortable and eager to work with both local businesses and key accounts (C-Level).
❏ You speak German at a native level and you have a strong command of English.
❏ Clear and structured oral and written communication.
❏ Taste for human contact and pedagogy.
❏ An aptitude for solving practical and sometimes technical problems.
❏ A sense of service and a taste for things well done.
And now, their recruitment process
(in German and in English):
𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30')
𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60')
𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members
𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about
Benefits
🚆
Deutschlandticket
– 75% of your subscription covered.
🏋️♀️
Wellpass subscription
– discounted access to sports, fitness and activities you actually enjoy.
🐾 Their office is
pet-friendly
! Feel free to bring your furry friends to work.
🏠
Remote-friendly work policy
– remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment.
Their 𝐜𝐮𝐥𝐭𝐮𝐫𝐞
At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves.
And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?
Location: Khafji, Saudi Arabia
We are seeking experienced
Business Analysts
to analyze business requirements, improve business processes, and translate business needs into effective technology and operational solutions.
The successful candidate will work closely with business stakeholders, IT teams, project managers, and subject-matter experts to understand business objectives, document requirements, identify process improvements, and support the successful delivery of projects and initiatives.
Key Responsibilities
Engage with business stakeholders to understand business objectives, challenges, and requirements.
Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
Analyze and document current (“As-Is”) business processes and define future (“To-Be”) processes.
Translate business requirements into clear and actionable functional requirements.
Prepare Business Requirements Documents (BRD), Functional Requirements Specifications (FRS), user stories, use cases, and process flows.
Identify gaps, inefficiencies, risks, and opportunities for process improvement.
Work closely with technical teams to ensure business requirements are clearly understood and implemented.
Facilitate communication between business users, IT teams, vendors, and project stakeholders.
Support solution evaluation and provide business input into proposed solutions.
Participate in requirements validation, solution walkthroughs, and design reviews.
Develop and maintain process maps, workflow diagrams, and data-flow diagrams.
Support User Acceptance Testing (UAT), including test-scenario preparation, test-case review, and defect clarification.
Required Qualifications
Bachelor’s degree in
Business Administration, Information Technology, Computer Science, Engineering, or a related discipline
.
5+ years of relevant experience
as a Business Analyst.
Experience in business/process analysis and requirements management.
Strong experience working with business and technical stakeholders.
Excellent analytical, problem-solving, documentation, and communication skills.
Good understanding of SDLC and project delivery methodologies.
Experience with tools such as
Microsoft Visio, Excel, PowerPoint, Jira, Confluence, or equivalent platforms
.
Experience in the
Oil & Gas, Energy, Utilities, Industrial, or other large enterprise environments
.
Experience with digital transformation, ERP, enterprise applications, or process improvement projects.
Knowledge of
Agile, Scrum, BPMN, BABOK, or ITIL
.
Location: Belarus; Moldova
Intetics Inc.
, a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced
Technical Writer
to join our growing team on a full-time basis.
Description
As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption.
Responsibilities
Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
Plan, track, and deliver documentation projects within Agile development environments.
Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
Develop scripts and content for educational video materials in collaboration with internal teams.
Requirements
3+ years of experience creating technical documentation for developers, software products, or IT professionals.
Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages.
Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar.
Excellent written and verbal communication skills in English.
Experience producing clear, well-structured technical content for both technical and non-technical audiences.
Experience using Git/GitHub for version control and collaborative documentation workflows.
Proficiency with Markdown, reStructuredText, or similar markup languages.
Familiarity with API documentation tools such as OpenAPI/Swagger and Postman.
Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions.
Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions.
Familiarity with Agile methodologies and project tracking tools such as Jira.
Nice to Have
Experience creating or supporting technical video tutorials and educational content.
Experience with CI/CD pipelines and modern documentation publishing workflows.
Understanding of cloud infrastructure and distributed systems concepts.
Experience working in product-focused or developer-focused environments.
Location: London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, healthcare, and beyond. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost.
That makes this a consultative sale. You'll spend as much time helping a VP of Engineering pressure-test their AI strategy as you will selling against an alternative, mapping use cases, framing build-vs-buy, and giving clear recommendations grounded in what you've seen work at the frontier. Then you'll do the enterprise work: multithreading across a buying committee, navigating security and procurement, and turning a first workload into an eight-figure relationship.
You'll work alongside our founders, forward-deployed engineers, and GTM leadership, in a seat where the playbook is still being written.
RESPONSIBILITIES
- Own a revenue target end to end, from prospecting and outbounding through closing Tier 1 accounts in your verticals
- Act as a strategic advisor on AI adoption: identify use cases, shape architecture decisions, and lead with clear, opinionated recommendations
- Multithread across large organizations, from the engineers running evals to the executives funding the program to security, legal, and procurement
- Win lighthouse customers that become references for their entire industry
- Partner with forward-deployed engineering on technical evaluations, POCs, and architecture reviews
- Feed signal back to product and engineering. What enterprises need next is a roadmap input we don't get anywhere else
REQUIREMENTS
- 8+ years of enterprise B2B sales experience in technology, ideally infrastructure, API/platform, or developer tooling
- A track record of closing seven- and eight-figure deals by navigating multi-stakeholder buying committees and long, complex cycles
- Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product
- Strong technical acumen: you can hold your own on model serving, GPU infrastructure, latency, and API architecture
- Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, government)
- Excellent communication and comfort with high autonomy in a fast-moving environment
NICE TO HAVE
- Direct experience selling AI/ML infrastructure, cloud compute, or model deployment platforms
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
We're looking for our founding Sales Development Representative to introduce Niantic Spatial to the organizations shaping the future of spatial computing, autonomy, and AI. Reporting into Marketing, you'll follow up on inbound interest, open meaningful first conversations with prospective customers and partners, and build a qualified pipeline.
This role sits at the intersection of research, communication, and disciplined execution. You'll learn how organizations approach their operational and technical challenges, understand their use cases, and assess where our products can help. Your conversations do double duty: they build pipelines, and they give Product real signals about where we are finding product-market fit.
You'll work closely with marketing, product, business development, and operations to turn market interest into pipeline, and help build the systems, messaging, and feedback loops that make a growing go-to-market team more effective.
What You'll Do
- Build Early-Stage Pipeline - Respond quickly to inbound interest, qualify initial fit, and uncover business and technical priorities. Develop outbound campaigns with Marketing and Business Development, testing audiences, messages, channels, and calls to action, then use the results to sharpen how we approach the market.
- Create Qualified Conversations - Research target accounts across industries such as oil and gas, defense and the public sector, and embodied AI. Build an informed point of view on each prospect's business, technical environment, and potential need for spatial intelligence.
- Reach Prospects Thoughtfully - Run personalized outreach across email, phone, LinkedIn, events, and other channels. Lead with a clear reason for reaching out and make every interaction useful, whether or not it produces a meeting.
- Explain the Opportunity - Learn our products and point of view deeply enough to explain them clearly to technical and executive audiences. Connect our capabilities to real customer problems without overstating what the products can do.
- Surface Product-Market Fit Signal - Ask thoughtful questions about how organizations build, deploy, and operate systems that need to understand the physical world. Recognize promising use cases and route the right context to product, sales, and technical teams so they can test where fit is strongest.
- Hand Off Cleanly - Translate discovery notes into a clear articulation of the customer's need, the proposed solution, initial scope, and next steps. Partner with Business Development on the first proposal and make sure the opportunity moves into the sales process with its context intact.
- Strengthen the Go-To-Market Motion - Capture patterns from prospect conversations: recurring pain points, objections, terminology, competitive context, and emerging use cases. Share them with Marketing, Business Development, Product, and Operations. Improve our processes, data quality, and tooling, using automation and AI to remove repetitive work while keeping judgment and personalization at the center of the prospect experience.
What You'll Bring
- 1-2 years in sales development, business development, customer-facing technology, fundraising, or a similarly communication-intensive role, or strong curiosity and drive early in your career.
- Clear, confident written and verbal communication, with the ability to engage both technical and business audiences.
- Comfort starting conversations with people you don't know. You listen carefully, ask strong follow-up questions, and persist without becoming transactional or scripted.
- Ownership of your own work: you can run a thoughtful follow-up process, keep accurate records, and stay organized across many accounts and conversations.
- Curiosity about how technology changes the way organizations operate, and the ability to learn a complex product, find the business relevance, and communicate it clearly.
- An appetite for experimentation. You'll test a new message or channel, learn from the result, and make the next iteration better.
- Persistence, sound judgment, and a high standard for preparation and follow-through.
- Bachelor's degree, or equivalent experience.
Nice to Have
- An interest in AI, spatial computing, robotics, autonomy, mapping, or other technologies that connect digital systems to the physical world.
- Experience using CRM (we use HubSpot), sales engagement, research, and productivity tools.
- Exposure to oil and gas, defense and the public sector, or embodied AI markets.
- Experience working alongside product teams, or an interest in how early customer conversations shape what gets built.
Compensation & Benefits
The expected salary range for this role is $102,000–$114,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a commercially minded attorney to join our Legal team. In this role, you’ll own the full commercial legal lifecycle. You will draft, negotiate, and close a wide range of agreements across partnerships, procurement, infrastructure, and licensing. You will build scalable legal infrastructure and enable the business to move quickly without unacceptable risk.
You’ll work closely with teams across the business, including product, engineering, security, finance, and sales to close deals, strengthen our data security and compliance posture, and serve as a trusted advisor on the AI-specific legal questions that come with operating at the frontier of this technology. The ideal candidate brings deep experience negotiating a wide range of commercial technology agreements, including infrastructure and compute procurement agreements, a strong command of data privacy and security frameworks, and the practical judgment to make principled risk calls independently. This is a high-impact, hands-on role for someone who thrives in fast-paced environments, knows how to be a true partner to the business without being a bottleneck, and is excited to help build a best-in-class legal function at one of the most consequential AI companies in the world.
Responsibilities
- Lead end-to-end drafting, review, and negotiation of commercial agreements, including MSAs, SaaS and API agreements, DPAs, partnership and reseller agreements, strategic collaboration and co-marketing agreements, procurement and vendor contracts, technology and infrastructure agreements, and IP licensing arrangements.
- Serve as a primary legal partner across the business, providing fast, practical, and business-aligned counsel that accelerates deal velocity without compromising on risk Management.
- Provide strategic counsel on legal risks across AI infrastructure, compute, partnerships, and enterprise deployments as the company scales.
- Advise on AI-specific legal considerations in commercial agreements, including acceptable use, data retention and training restrictions, output liability, and evolving regulatory requirements (e.g., EU AI Act, CCPA/CPRA, GDPR).
- Build and maintain scalable legal infrastructure—contract templates, negotiation playbooks, fallback positions, and tools (e.g., CLM, self-serve workflows)—to support high-volume deal flow and reduce friction in the contracting cycle.
- Partner cross-functionally with Product, Engineering, Security, Finance, and Compliance teams to surface and address legal risk early, particularly on data use, enterprise integrations, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI and SaaS products and translate emerging requirements into practical contractual and policy guidance for internal stakeholders.
Qualifications
- JD and in good standing with an active U.S. state bar membership.
- At least 5+ years of law firm and/or in-house experience, with a track record of drafting and negotiating complex commercial technology agreements.
- Strong business acumen and ability to partner effectively with sales, product, engineering, and executive teams.
- Deep familiarity with data privacy and security frameworks (GDPR, CCPA/CPRA, SOC 2, HIPAA) and experience negotiating DPAs and related compliance agreements.
- Prior experience with infrastructure agreements is strongly preferred, including compute procurement (e.g., GPU capacity and cloud/neocloud agreements, colocation, and related SLA and acceptance terms).
- Ability to communicate clearly with business and technical audiences and effectively translate legal concepts for non-lawyers.
- Hands-on attitude to tackle projects large and small, low-ego approach to working across the organization.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology and how these products work.
- Comfortable working in a fast-paced, dynamic environment.
Title and Pay dependent on YOE (Counsel or Senior Counsel)
Location: San Francisco
Workplace: Hybrid
Perplexity is hiring an experienced Communications & Marketing Recruiter to help build the teams responsible for how our company and products are positioned, launched, explained, and experienced.
You will lead searches across Communications, Marketing, Social, Editorial, Content, Events and related functions. These disciplines require different networks and different ways of evaluating talent. A strong product marketer may need deep technical fluency and launch experience. A communications leader may be judged by the quality of their counsel and writing. A growth marketer needs to show measurable business impact.
This is a hands-on, full-cycle recruiting role. You will work closely with Communications and Marketing leaders to define each search, build the market, assess candidates, and close the people who can raise the quality of the work. You should be comfortable reading portfolios and writing samples, digging into campaign results, and separating individual contribution from team output.
You will also help us use AI more effectively across recruiting. That means applying it to research, talent mapping, outreach, and workflow automation while maintaining a high bar for judgment and candidate experience.
WHAT YOU’LL DO
- Own full-cycle recruiting across the Communications & Marketing team.
- Partner with Communications and Marketing leaders from intake through close. Turn early or ambiguous briefs into clear candidate profiles, interview plans, and sourcing strategies.
- Build talent maps across technology companies, consumer brands, enterprise software, media organizations, and agencies.
- Develop sourcing strategies specific to each discipline. Know where strong writers, communications operators, product marketers, and performance-minded marketers build their reputations.
- Evaluate candidates beyond titles and company names. Review portfolios and writing samples, understand campaign context, clarify individual ownership, and probe for measurable results.
- Help hiring teams build structured work-sample and portfolio reviews that reflect the actual work of each role.
- Give leaders direct, useful reads on pipeline quality, candidate tradeoffs, compensation, and the state of the market.
- Represent Perplexity clearly and credibly. Explain the product, the pace of the company, and the opportunity without relying on a generic AI pitch.
- Run a thoughtful candidate process from first conversation through close, including senior candidates with competing offers and high expectations for the recruiting experience.
- Use AI tools for research, sourcing, outreach, and recruiting operations. Identify where automation improves speed and where recruiter judgment needs to stay central.
- Track pipeline health and search performance, identify gaps early, and adjust the strategy before a search stalls.
WHAT YOU BRING
- 7+ years of full-cycle recruiting experience, including meaningful depth across Communications and Marketing.
- Experience hiring across several of the following areas: Product Marketing, Corporate or Executive Communications, Editorial, Content, Social Media, Brand, Growth, Demand Generation, Field Marketing, or Events.
- A track record of partnering closely with senior Communications or Marketing leaders on important and difficult searches.
- Strong functional judgment. You understand the differences between product marketing, communications, editorial, brand, growth, and field marketing, including which backgrounds transfer well between them.
- Comfort evaluating portfolios, writing samples, campaign work, and business results alongside the hiring team.
- Strong writing and communication skills. You can sharpen a search brief, write credible outreach, and communicate clearly with candidates and executives.
- Experience recruiting in a high-growth startup or similarly fast-moving environment.
- Hands-on experience using AI tools to improve sourcing, research, outreach, or recruiting workflows.
- Fluency with modern ATS and recruiting systems. Experience with Ashby is preferred.
- Sound judgment, attention to detail, and the willingness to push back when the market or candidate evidence does not support the original brief.
- The ability to manage several distinct searches without giving candidates or hiring teams a generic experience.
Location: Shanghai; Beijing, China
Workplace: hybrid
ABOUT YOU
We are looking for a Partner Success Manager to join the Xsolla Partner Network (XPN) Business Development team, based in China. This is a newly created, hybrid role sitting within the core XPN BD team — roughly 80% campaign and partner success, 20% business development support — created to close a gap in how XPN partners are supported once a deal closes: campaigns are launched, but no one consistently owns their ongoing success.
The best candidate will be someone comfortable owning outcomes rather than just relationships — proactively strategizing with partners, coordinating across internal teams to get campaigns right, and stepping in to help close deals when local presence and trust matter more than a remote pitch. Full ownership of the sales process (sourcing, pitching, commercial negotiation) sits with the Core China/APAC Team; this role isn't required to run a deal end-to-end, but is expected to help get opportunities over the line and make sure they deliver once signed.
If you're excited about building a new function from the ground up, becoming a product expert partners and internal teams rely on, and working across both Chinese and global creator platforms as publishers look to expand their reach, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES:
Own end-to-end success of assigned partner campaigns post-signature — from kickoff through launch, live optimization, and post-campaign review.
Act as the primary point of contact for assigned partners in China/APAC, building trusted, ongoing relationships rather than transactional check-ins.
Proactively strategize with partners on campaign structure, creator selection, storefront setup, and quest mechanics to maximize outcomes.
Identify risk signals early (underperformance, partner disengagement, unclear expectations) and drive corrective action before they become churn risks.
Coordinate directly with the XPN BD Team and Creator Success Team, pulling in the right internal resources at the right time.
Provide partners with clear, honest performance visibility — translating XPN data into terms that make sense for flat-fee and hybrid-model publishers.
Serve as an internal advocate for partner needs, feeding structured feedback back into XPN product, reporting, and process improvements.
Sit within the core XPN BD team and support the Core China/APAC Team in progressing late-stage opportunities — joining calls, providing local market context, and helping translate commercial terms into what will land with the partner.
Help identify expansion or upsell opportunities within existing successful partner relationships and flag them to the Core China/APAC Team.
Represent XPN at regional industry events across China and APAC, both to support active deals and to build XPN's local market presence.
Develop and maintain deep, current expertise in the XPN product to the point of being the go-to expert for partners and internal teams alike.
Work fluently across internal stakeholders (BD, Creator Success, Marketing, Data/Reporting) and external stakeholders (publisher teams, creator/MCN partners).
Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements
QUALIFICATIONS & SKILLS:
3+ years in a customer success, account management, or partner management role — ideally in gaming, platform, adtech, or creator economy environments.
Fluent Mandarin and professional English.
Demonstrated ability to manage external partner relationships with a strategic, consultative approach — not purely reactive support.
Working knowledge of both the Chinese domestic platform landscape (Bilibili, Douyin, DouYu, Huya) and major global/international platforms (YouTube, Twitch, TikTok) — publishers are increasingly looking to expand reach beyond China, and this role needs to speak credibly to both sides of that expansion.
Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures.
Willingness and ability to travel regionally for events and partner meetings across China and APAC.
Self-starter comfortable defining process in a role without an established playbook — this is a new function within XPN.
Nice To Have:
Prior direct or adjacent BD/sales exposure — this role will occasionally carry commercial conversations, though it is not a quota-carrying sales position.
Familiarity with additional regional platforms (e.g. Chzzk/SOOP in Korea, Niconico in Japan) for publishers expanding into wider APAC.
Experience working with flat-fee or hybrid commercial models and the reporting expectations that come with them.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: United States
Workplace: Remote
ABOUT MATTER LABS
Matter Labs builds private cryptographic infrastructure that lets regulated institutions settle directly with each other without exposing data, ceding control, or waiting days. Global finance moves $4 quadrillion a year on systems designed for paper and telex. The institutions that built them - from clearing houses to exchanges to the world's largest banks, institutions are now actively replacing them. We're building what comes next.
Our core product, Prividium, gives each institution its own private environment (a Prividium Zone) with independent governance and built-in interoperability across counterparties, asset classes, and jurisdictions. Interoperability happens through zero-knowledge proofs: one party proves a transaction is valid without revealing any underlying data to the counterparty. The only private settlement infrastructure built on zero-knowledge cryptography.
Founded in 2018. Backed by a16z and Union Square Ventures. A fully remote team of around 70 with eight years of production zero-knowledge infrastructure behind us, now pointed at the biggest problem in institutional finance.
THE ROLE
You will be a product engineer embedded with our institutional customers, taking Prividium from a signed deal to a live chain inside their environment. Our customers include banks, custodians, and clearing houses whose existing systems carry years of regulatory, audit, and operational requirements.
Your job is to uncover those requirements, design an end-to-end solution, and work with the customer's engineers to bring it into production. You will make recommendations, challenge requests that do not solve the underlying problem, and identify what should become part of the platform.
We are hiring two product engineers to design and deliver complete customer solutions. Both need the judgment and technical depth to own customer work independently, from initial discovery through production
WHAT YOU WILL DO
- Work with customers to clarify their needs and design the whole solution across authorization, data layers, integrations, and deployment.
- Make product decisions: investigate the underlying problem, quantify the need, and recommend what to build and what to defer.
- Own delivery from the first conversation through production, including integration code, permissioning, upgrade paths, and the customer's runbook. Work can span DevOps, frontend, and integrations, and you will learn what is needed to finish it.
- Build working reference applications that prove use cases such as collateral movement, tokenized deposit transfer, and settlement flows, and can be adapted for subsequent customers.
- Triage customer issues, including problems in self-hosted environments. Diagnose what you can resolve, distinguish configuration issues from platform problems, and bring engineering or on-call support in when needed.
- Participate in a shared on-call rotation covering Prividium and our hosted services.
- Work with Product, Sales, and core engineering on which accounts to go deep on and which solutions should become reusable platform capabilities.
WHAT WE ARE LOOKING FOR
- A record of designing and shipping complete systems used by real customers. You can explain the architecture, the decisions you made, and what you personally owned.
- Product judgment and systems thinking. You can turn an ambiguous customer problem into a solution, explain the trade-offs, and choose an appropriate scope.
- The ability to write, debug, and maintain production software, with fluency in a language such as TypeScript, Rust, Go, Java, C#, or Python. You can pick up our stack and adapt to unfamiliar technologies.
- Experience owning and operating production software, including responding to incidents. You take responsibility for how the solution works after it ships.
- Customer communication and independent judgment. We should be able to trust you to work with a customer for a week, make progress, and recognize when to ask for help.
- Curiosity about the problem and the product. You investigate difficult or unfamiliar parts of the work, seek out what you need to learn, and can explain why you made a particular design choice.
- An understanding of how large organizations work, including documentation, identity and entitlements, enterprise authentication and networks, controls, and operational expectations.
Your experience could come from product engineering, forward deployed engineering, solutions architecture, enterprise transformation, infrastructure engineering, or founding a company. We value evidence of ownership, adaptability, and working products across those backgrounds. Startup experience is a plus, but it is not required.
WORK MODEL & PAY
- Competitive base salary
- Performance-based variable compensation and a long-term token incentive are additional. Both are paid in ZK tokens. New-hire token grants vest over four years with a one-year cliff.
- Fully remote, with roughly 10 to 25 percent travel to customer sites depending on which accounts you carry.
- Shared on-call rotation covering Prividium and our hosted services. Everyone in this role is on it.
- Our customers are in North America and Europe, so we need working-hours overlap with those time zones.
Location: New York Office
Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People.
This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute.
A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands.
The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data.
In this role, you’ll:
- Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration.
- Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels.
- Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement.
- Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model.
- Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence.
- Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units.
- Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations.
- Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers.
- Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle.
- Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers.
- Translate talent strategy into practical tools people can use independently.
- Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration.
- Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions.
- Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist.
- Advise on team effectiveness, organizational design, and change management as the company scales.
- Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building.
- Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes.
- Facilitate discussions that lead to aligned decisions. Then own the execution.
- Keep PLT informed on program outcomes, risks, and what is and is not working.
We’re looking for candidates who have:
- 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit.
- Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you.
- Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum.
- Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky.
- Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around.
- Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill.
- Workday fluency: experience working in Workday for talent and performance processes.
Nice to have experience:
- Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled.
- Experience at a technology company during a period of rapid growth or organizational change.
- Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field.
- Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box).
- Track record of using AI-enabled authoring tools in enablement and curriculum development.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Senior Risk Associate to run Lithic's risk assessment function: the client risk assessment program, the third party risk management program, and the enterprise risk assessment. You will execute the assessments, own the operations that keep them on schedule and defensible, and continuously improve the rubrics, questionnaires, registers, and SOPs that govern them. You will also own program underwriting: the criteria, limit and reserve recommendations, and periodic reassessment that follow a client from diligence through scale.
This is an AI-forward role. Lithic is deploying agentic tooling across diligence and documentation workflows, and this role owns that build in the assessment domain: testing, tuning, and documenting the tooling so routine collection, review, and drafting are absorbed by automation, while you own the judgment calls, the exceptions, and the written product that goes to partner banks and examiners.
This role operates with limited guidance and owns its programs end to end. It is sized for ownership, orchestration, and judgment rather than queue/ticket processing.
What you'll do:
Execute client risk assessments end to end: document collection, interviews, scoring against the weighted risk typologies, written assessment, tier determination, and pre-launch conditions.
Own program underwriting: apply and maintain underwriting criteria, recommend spend, transfer, and reserve limits, and reassess programs as volume, product mix, and financial condition change.
Run third party risk operations: vendor intake and tiering, due diligence and certification report review, control effectiveness ratings, the vendor risk register, annual reviews, and vendor issue and incident tracking.
Support the enterprise risk assessment and the risk register: maintain the assessment inventory and calendar, collect and test control evidence, apply the enterprise rating methodology consistently across sub-assessments, and prepare Enterprise Risk Committee materials.
Continuously improve the programs: refine rubrics, weights, questionnaires, and templates based on observed outcomes, and author and maintain the SOPs that make each assessment repeatable by someone other than you.
Test, deploy, and tune agentic tooling across the assessment workflows, including document review, questionnaire analysis, vendor due diligence, and drafting, and document the context that makes the output repeatable and defensible.
Define and report the KPIs and KRIs for the assessment programs, and surface concentration, trend, and thematic findings to leadership and oversight forums.
Serve as the evidence owner for partner bank, audit, and examiner requests touching client, third party, and enterprise risk assessment.
Mentor and cross-train teammates on assessment methodology, scoring discipline, and the tooling.
What you'll bring:
Hands-on experience conducting risk assessments in fintech, payments, or banking, across client or counterparty, third party or vendor, and enterprise or operational risk.
Working knowledge of underwriting fundamentals: financial statement review, liquidity and runway analysis, loss and exposure monitoring, and limit setting.
Fluency with rubric-based scoring methodologies and the discipline to apply them consistently and defend a rating.
A track record of owning discrete risk programs end to end with limited guidance, including authoring the SOPs and defining the metrics that govern them.
Ability to read control reports (ISO 27001, SOC 2 Type II, PCI DSS AOC) and translate findings into a residual risk position and a remediation ask.
Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators
Self-starter who can create structure where none exists and knows when to escalate and collaborate
Clear, concise writing under a compliance standard: assessments, memos, and committee materials that hold up in front of a partner bank or an examiner.
The annual US salary range for this role is
$86,000 - $144,000,
plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Security Engineer on Security Incident Response, you'll serve as a senior technical leader and builder for the team, helping shape both how we respond to incidents today and how our response capabilities evolve over time.This role is about advancing what the team is capable of, not just responding when something breaks. You'll design and build the AI-assisted systems that extend the team's reach, lead the response to the most complex incidents, and own programs that make the organization more prepared over time, from tabletop exercises and gamedays to the continued advancement of threat hunting and insider risk capabilities.
You bring engineering depth, sound incident judgment, and the ability to plan, and deliver complex work against a longer-term maturity roadmap not just execute against a queue.
This is a senior individual contributor role with organization-wide impact on how 1Password investigates, contains, and learns from security incidents.
This role reports to the Manager, Security Incident Response.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience leading complex, high-severity security incidents across multiple environments, including serving as an incident commander or equivalent technical lead.
- Experience designing and building AI-assisted or agentic automation for security operations (triage, investigation, containment), with sound judgment about where automation should and shouldn't hold decision authority.
- Strong software engineering skills, and experience building production tooling, automation, or systems rather than only operating existing security platforms.
- Experience owning a security program or capability roadmap end to end, including planning, sequencing, and delivering multi-quarter work.
- Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and response approaches.
- Experience designing and running tabletop exercises, gamedays, or comparable readiness programs and translating findings into improvements..
- Strong written and verbal communication skills, including the ability to represent technical tradeoffs to senior leadership and cross-functional stakeholders.
- Experience mentoring engineers or otherwise raising the technical and investigative capabilities of a team.
How you'll work:
- You look for opportunities to build systems that scale the team's capabilities rather than relying on repeated manual effort, and you're interested in thoughtfully applying AI and automation where they can improve security outcomes.
- An experienced incident commander who brings structure to complex incidents, makes sound decisions with incomplete information, and helps teams move forward during high-pressure situations.
- You're comfortable taking ownership of a capability from strategy through execution, including defining priorities, sequencing work, navigating dependencies, and delivering against a longer-term roadmap.
- You can operate as a technical partner to leaders and cross-functional teams, independently representing technical priorities, risks, and tradeoffs.
- You value continuous improvement and contribute to an environment where teams can examine incidents, decisions, and failures openly and turn what they learn into stronger systems and practices.
What you can expect:
- Serve as incident manager and technical escalation point for complex, high-severity events, bringing structure, sound judgement, and clear decision-making under pressure.
- Design and build AI-assisted and automated systems that improve how quickly and consistently the team can triage, investigate, and contain incidents.
- Establish appropriate safety controls, approval gates, auditability, and rollback mechanisms for automated and AI-assisted actions, ensuring high-impact decisions remain appropriately human-controlled.
- Own the team's readiness programs, including tabletop exercises and incident gamedays, from scenario design and execution through debriefing and translating finishes into concrete (or measurable) improvements
- Advance the team’s threat hunting and insider risk capabilities by identifying opportunities, defining priorities, and delivering roadmap work that improves investigative depth and coverage
- Plan, sequence, and deliver multi-quarter initiatives that mature the team's capabilities, bringing project management discipline to work that doesn't fit neatly into a sprint.
- Mentor and provide technical leadership to other engineers, strengthening engineering rigor and investigative judgement across the team.
- Partner with Security Operations, Product Security, and Engineering teams to close gaps surfaced through investigations, hunting, and simulations.
- Foster psychological safety and blameless learning across incident retrospectives, gamedays, and tabletop debriefs.
- Extend strong incident response practices beyond the immediate team by building reusable systems, tooling, and operating patterns that strengthen response capabilities across areas such as PSIRT, Privacy, and Engineering.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Performance Marketing Manager to own paid acquisition on YouTube, ChatGPT, X, Rideshare, and Reddit, and to find new incremental channels. You'll take early experiments and turn them into measurable programs and build the operating model that makes successful channels part of Ramp's evergreen performance marketing mix.
This is a high-autonomy role. You will evaluate channel opportunities, design tests, launch campaigns, and analyze full-funnel performance. You'll work with Growth, Creative, Data, Finance, and other cross-functional partners to move quickly while maintaining a high bar for measurement & efficiency.
You’ll use AI as a practical part of the job: building systems that speed up research, campaign creation, performance analysis, and day-to-day channel operations.
WHAT YOU'LL DO
- Own performance on YouTube, ChatGPT, X, Rideshare, and Reddit. Understand how conversion events, value signals, and lookalike audiences work at a technical level and use that to make channels more efficient over time.
- Identify, evaluate, and prioritize new performance marketing channels and acquisition opportunities.
- Build the path from experiment to evergreen program: prove incremental SQLs and pipeline impact, hit LTV-to-CAC efficiency targets, and document a repeatable operating playbook.
- Own channels as they mature. Decide when a program stays with you and when it transitions to a dedicated owner so you can keep finding new ones.
- Analyze performance across the full funnel. Turn incomplete or noisy data into a clear call on what to scale, improve, pause, or stop.
- Partner with data and engineering to improve tracking, attribution, and reporting, and with Creative on messaging, format, and ad concepts across surfaces, audiences, and channels.
- Build AI agents, workflows, and tools that help the team test more ideas and operationalize channels faster.
WHAT YOU NEED
- 3+ years in a performance / quantitative marketing, growth, or comparable decision-science role, where you’ve owned numbers and shaped meaningful outcomes.
- Strong analytical judgment. You can define success metrics, diagnose and isolate performance issues, and make decisions with imperfect information.
- You enjoy designing experiments and translating results into a clear call on what to fund, scale, or kill.
- You've built AI workflows, automations, or agents to improve marketing execution and you have good judgment about where AI accelerates the work and where human review is necessary.
- You move projects from ambiguity to a clear outcome with limited direction and you're detail-oriented in campaign setup, tracking, and measurement.
NICE-TO-HAVES
- B2B experience.
- Experience bringing an experimental channel into a scaled program.
- Familiarity with attribution, incrementality testing, randomized controlled tests (RCTs), MMM, and marketing measurement.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоSpain; Serbia; Poland; Portugal; Budva, Montenegro
УдалённоUnited States
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ГибридShanghai; Beijing, China; Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements; Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures
УдалённоUnited States; Our customers are in North America and Europe, so we need working-hours overlap with those time zones
seniorNew York Office
УдалённоseniorКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
УдалённоRemote (United States | Canada)
ГибридRelocation expense coverage to NYC or SF (if needed)