Location: United Kingdom; Ireland; Cyprus; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This is a fully remote role, for an EU- or UK-qualified attorney working out of the EU or the UK, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.
THE OPPORTUNITY
- Augment the Labor & Employment (L&E) legal team and act as the subject matter expert for the EU and UK, providing local-law advice in European time zones and, as needed, supporting L&E matters in MENA and APAC in coordination with local counsel
- Take first-line ownership of recurring EU and UK employment matters, including worker classification issues, employee separations and employee relations, executive compensation agreements, and wage-and-hour matters
- Work with executive leadership, existing employment counsel, and the Payward Experience (PX) team to develop the L&E practice for a rapidly growing global/worldwide workforce
- Advise on and manage works council, collective consultation, pay transparency, and employee representative matters, and prepare the company for new consultation obligations as its European footprint grows, including in connection with restructurings and acquisitions
- Support M&A due diligence and post-closing workforce integration for European acquisitions, including policy harmonization and the related consultation requirements
- Work closely with the PX team and business leaders to craft on-point policies and procedures, including localizing global policies for EU and UK requirements and developing and delivering related training, for a successful global/worldwide workplace
- Advise on employee and candidate data privacy issues, including GDPR and UK GDPR compliance and cross-border transfers of HR and recruiting data
- Support the PX team and existing counsel with workplace investigations, particularly in the EU and UK, potentially involving whistleblower allegations, discrimination allegations, and personnel performance issues
- Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR, direct employment, and entity decisions in Europe, global mobility issues, and contingent workforce
- Advise the company with risk mitigation for trade secret matters and restrictive covenants in the EU and UK
- Manage and direct local outside counsel on formal local-law opinions and pre-litigation matters in the EU and UK and, as needed, MENA and APAC, while handling routine, repeatable advice in-house
- Monitor and advise on global L&E trends including those within the crypto industry to help the Company’s competitive adaptability, talent acquisition and retention, and workplace processes along with additional duties as required
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 8+ years of legal experience advising in the EU, UK and other jurisdictions on employment, labor, and executive compensation issues, including in-house and law firm experience working with companies in both high-growth scaling and mature, large-enterprise environments
- Broad international labor and employment background
- Experience advising on works councils, collective consultation, and employee representative bodies in the EU and/or UK
- Experience advising on employee and candidate data privacy issues under the GDPR and UK GDPR
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs against local law and protecting confidentiality, privilege, and personal data
- A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it
NICE TO HAVES
- Interest in the crypto industry / what our company is offering to the world and why
- Experience in fintech, crypto, or other regulated financial services industries
- Experience with MENA and/or APAC employment markets
- Experience with due diligence and advising on labor and employment issues in connection with acquisitions, including transfer-of-undertakings rules and post-closing workforce integration
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоUnited Kingdom; Ireland; Cyprus; Poland; Augment the Labor & Employment (L&E) legal team and act as the subject matter expert for the EU and UK, providing local-law advice in European time zones and, as needed, supporting L&E matters in MENA and APAC in coordination with local counsel; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.
THE OPPORTUNITY
- Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team
- Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce
- Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters
- Advise the company on risk mitigation for trade secret matters, and restrictive covenants
- Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations
- Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks
- Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace
- Advise on data privacy issues affecting employees and candidates
- Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues
- Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes
- Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use
- Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments
- Broad international Labor and Employment background - law and drafting
- Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues
- Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration
- Experience with compensation plans and with data privacy issues affecting employees and candidates
- Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
- A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it
NICE TO HAVES
- Interest in the crypto industry / what our company is offering to the world and why
- Experience in fintech, crypto, or other regulated financial services industries
- Experience in Asian and/or Latin American employment markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - United States
About the Role
iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies.
Responsibilities
Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets.
Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline.
Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion.
Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives.
Build and maintain trusted relationships with executive, business, technology, and operational stakeholders.
Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks.
Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives.
Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients.
Identify expansion opportunities, account risks, and client needs and develop appropriate action plans.
Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives.
Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through.
Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap.
Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies.
Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation.
Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence.
Qualifications
8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles
4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution
Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships
Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives
Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion
Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred
Demonstrated ability to build relationships with senior and executive-level stakeholders
Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills
Able to influence outcomes across multiple departments and stakeholders without direct authority
Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred
Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms
Able to travel up to 50% of the time
Benefits
The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Senior Analyst, Travel & Expense, you will run the day-to-day financial controls, audit program, and executive reporting behind Anthropic's T&E function. T&E touches every employee, every legal entity, and every executive, and it runs on Navan, Brex, and negotiated supplier agreements. Spend and transaction volume have grown several-fold in the past six quarters, and the controls need to scale to meet a public-company standard.
You will report to the Head of Travel & Expense in Finance Operations and work daily with Accounting, Tax, Payroll, Talent, Security, Legal, Finance Systems and Administrative Business Partners.
Responsibilities
Controls & SOX Compliance
Own the day-to-day operation of key T&E controls, including approvals, card issuance and spend limits, segregation of duties, and policy exceptions, within the control framework set by the Head of T&E, who owns the overall T&E process
Maintain the T&E process narratives and risk and control matrix, and keep them current as systems and policies change
Ensure correct GL coding and complete, accurate month-end reconciliations across Navan, Brex, and Workday, and support close, flux analysis, and accruals
Act as the preparer for T&E controls and the day-to-day contact for internal and external auditors: gather and retain evidence, support walkthroughs and sample requests, and track remediation, escalating significant issues to the Head of T&E
International Expansion Controls
Set up and maintain entity-level coding and approval flows in Brex and Navan as new legal entities and countries come online
Document and operationalize country-specific rules for per diems, VAT reclaim, non-USD cards, receipt requirements, and local tax treatment
Partner with Tax, Payroll, and Global Mobility to ensure compliance
Support accurate intercompany treatment of T&E costs across entities
T&E Audit Program
Help design, build, and run a risk-based audit program covering sampling, anomaly detection, misuse escalation, and remediation tracking
Define and monitor pre-spend rules, duplicate and split-transaction checks, and receipt and 30-day submission compliance
Build dashboards and reporting on policy compliance, exceptions, and control performance for Finance leadership
Partner with the Head of T&E to deploy Claude to review transactions, flag policy exceptions, and automate recurring reporting
Program Operations
Own day-to-day T&E operations, supporting the growing volume of travel and expense activity and platform configuration and automation, so operations keep running without pulling focus from controls
Own transaction-level review and receipt follow-up, and help shape what should be automated rather than staffed
Partner with Benefits, Payroll and Legal to ensure the T&E program is compliant with relevant local and country requirements
Preferred qualifications
7+ years of experience in travel and expense, corporate accounting, internal audit, or finance operations, ideally at a high-growth technology company
Hands-on SOX or internal-controls experience: writing process narratives, testing or operating key controls, and working with external auditors
Strong accounting fundamentals, including GL coding, account reconciliations, accruals, and month-end close support
Deep platform expertise in Navan and/or comparable TMC platforms, plus Brex or equivalent expense management tools, and working knowledge of ERP integrations (Workday preferred)
Strong analytical skills: comfort with large transaction datasets, sampling methods, and anomaly detection
Sound judgment and discretion with sensitive information, and the ability to work credibly with senior executives and their support teams
Clear written and verbal communication, with the ability to explain a control or an exception to Finance leaders, auditors, and employees
An AI-curious, builder mindset: experience automating finance workflows with AI tools, or real enthusiasm for doing so, and comfort creating structure where none exists
CPA, CIA, or equivalent certification
Experience with multi-entity, multi-currency environments, including per diem rules, VAT reclaim, and cross-border tax considerations
Experience with pre-IPO or newly public company readiness
M&A integration experience a huge plus
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems.
with proven sales expertise to join our dynamic team. Develop opportunities by identifying potential clients within the target market and conducting appropriate research on prospective clients’ business and equipment needs.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business.
The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments.
What You'll Do
Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions.
Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast.
Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model.
Assist with the preparation of the monthly forecast and annual budget. Adjust the financial forecast model to reflect expected revenue and expenses as needed.
Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce.
Develop new revenue forecasting capabilities and systems for communicating changes.
Collaborate with Talent and Culture on position and headcount tracking/forecasting
Provide modeling and analysis to support pricing decisions led by the Product Marketing team.
Work on multi-year business cases with leadership, marketing and product management.
Develop and maintain granular analysis of our cost of acquisition through various sales channels.
Continually work to improve internal financial processes to gain efficiency.
Monitor business processes and develop tools to track trends and help inform finance leadership.
Prepare financials for annual 409a valuation
Prepare market analysis reporting with comparisons to similar SaaS companies.
What You'll Need
Undergraduate degree in Accounting or Finance
5+ Years related experience
Strong organization/documentation skills and attention to detail needed to be successful
Ability to communicate complex financial information to non-financial leaders
Netsuite, Zuora, Salesforce and Looker experience a plus, but not required
Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues)
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Bangalore, India
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Embedded Software Engineering to lead our Firmware organization and the embedded software at the core of every WHOOP device. This leader will set the technical and organizational direction for Firmware, develop engineering managers and senior technical leaders, and ensure the organization delivers reliably across an ambitious roadmap of new products, platform investments, and continuous improvements to products already in the field.
Firmware sits at the intersection of WHOOP’s hardware, sensing, algorithms, mobile software, manufacturing, and member experience. This role will lead multiple teams responsible for building stable, accurate, and power-efficient firmware platforms that operate continuously in highly constrained wearable devices. You will translate business and product priorities into clear technical strategies, build an organization capable of executing at scale, and strengthen the processes and platforms through which WHOOP develops and delivers firmware.
RESPONSIBILITIES:
- Lead and scale multiple Firmware teams with clear ownership and accountability, hiring and developing engineering managers, technical leaders, and senior individual contributors.
- Set the multi-year strategy for firmware in alignment with product and business priorities.
- Own predictable delivery across new products, platform investments, and sustaining work.
- Raise the firmware development and quality bar through strong planning, architecture and design reviews, CI/CD, automated testing, validation, release practices, and field feedback.
- Guide system architecture and major technical decisions that account for tradeoffs across member experience, power, performance, quality, cost, schedule, and long-term platform health.
- Partner across Hardware, Sensor Intelligence, Algorithms, Mobile, Product, Manufacturing, Quality, and Program Management to bring products from concept through production and continuous improvement.
- Establish meaningful engineering metrics and adopt tools and AI-enabled practices that improve quality and productivity.
QUALIFICATIONS:
- Proven experience leading multiple firmware or embedded software teams through engineering managers and senior technical leaders.
- Extensive experience shipping firmware for high-volume, constrained products.
- Deep technical fluency in C/C++, RTOS-based architectures, microcontrollers, device drivers, connectivity, low-power systems, and hardware-software integration.
- Track record of setting firmware architecture and improving development practices, including planning, design reviews, CI/CD, automated testing, release management, and quality measurement.
- Strong communication and leadership skills, with the ability to align Product, Hardware, Algorithms, Manufacturing, and senior leaders around clear priorities and decisions.
- Bachelor’s or advanced degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent professional experience.
Experience developing battery-constrained wearable products, physiological sensing systems, or other products in which firmware directly affects data accuracy preferred.
- Familiarity with embedded security, secure boot, over-the-air updates, device identity, and production provisioning preferred.
- Experience scaling engineering organizations in a high-growth environment and working with global suppliers or contract manufacturers preferred.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution that captures the state of a customer's server
for easier troubleshooting
A tool that turns log files into interactive tables so you can easily sort and filter columns
Functionality for ChatOps
that makes it easier to identify user accounts on the GitLab.com platform
What you’ll do
Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers.
Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities.
Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators.
Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence.
Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety.
Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline.
Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements.
Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same.
What you’ll bring
Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities.
Ability to create and implement processes and procedures that improve team efficiency.
Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development.
Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills.
Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel).
About the team
We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the
Support team handbook page
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles.
Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm.
This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders.
Responsibilities:
People Operations Leadership
Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery.
Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement.
Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support.
Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts.
Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity.
Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy.
Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations.
Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk.
Talent Acquisition Operations
Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting.
Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows.
Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions.
Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners.
Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves.
Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity.
Partnership with People Programs, Systems & Analytics
Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI.
Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes.
Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes.
Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch.
Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information.
Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio.
Cross-functional Partnership and Change
Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes.
Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement.
Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost.
Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions.
Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs.
Qualifications:
15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations.
Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies.
Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery.
Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies.
Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement.
Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work.
Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks.
Strong program management, prioritization, change leadership, written communication, and executive communication skills.
Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations.
Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed.
About You:
You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care.
You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete.
You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience.
You are hands-on enough to understand how work gets done and strategic enough to build a model that scales.
You build trust through sound judgment, transparency, follow-through, and respect for confidential information.
You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement.
You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners.
What Success Looks Like:
People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms.
Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support.
Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources.
People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work.
Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function.
The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions.
Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time.
People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270*
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.
Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We're looking for a Junior Cybersecurity Specialist to join our Security Team.
This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure.
In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help.
We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork.
Working hours: Business hours, EET/EEST time zone.
You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work.
Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS.
Tasks
Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.);
Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure;
Develop, implement new, and update existing security measures for the protection of corporate infrastructure;
Support the identity and access management process;
Formation of a knowledge base for the operation of products and services;
Assist the security analytics with the incident response process;
Collaboration with the Ops and Infrastructure teams in terms of asset security.
Requirements
1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering;
Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices;
Technical knowledge of network protection and network Device Hardening;
Automation skills (Bash, Python);
Understanding how computer attacks occur;
Passion for developing in cybersecurity;
Ability to work in a team, listen, and learn independently;
Competent written and verbal communication skills (Russian C1 and English B1);
Have a good analytical mindset for problem-solving.
Nice to have
Background in cybersecurity;
Experience using AI tooling for technical/cybersecurity tasks;
Experience in vulnerability analysis;
Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.);
Understanding the tactics and techniques of intruders and how to defend against them.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Remote; Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Portugal (Remote); USA (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); UK (Remote); Romania (Remote); Poland (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Data Science Functional Team, you'll drive product and business impact through statistical modeling, experiment design, Bayesian marketing analysis, and classifier implementation across our search engine, instant answers, AI, and revenue optimization, and work on related projects. Recent projects include:
- Defining core growth metrics for our products and building the infrastructure to monitor trends and anomalies
- Measuring the impact of major marketing campaigns for Duck.ai http://duck.ai, translating full-funnel data into actionable decisions
- Building monitoring pipelines to detect unexpected shifts in search traffic patterns faster and more reliably
- Expanding evaluation datasets for page context understanding across complex scenarios like multi-tab browsing and content reattachment
- Improving the trigger systems that determine when AI-assisted answers surface in DuckDuckGo Search, balancing quality and our privacy-first approach
Our data meets rigorous privacy standards and is necessarily sparse, so you'll need to think creatively to surface actionable insights in an evidence-first culture where quantitative rigor is the baseline, not the exception.
ABOUT YOU
- You have 7+ years of experience in Data Science and a track record of leading high-complexity projects from scoping to production with minimal direction.
- You can do 2 or more of the following:
- Deploy and iterate on ML in production environments
- Develop and deploy NLP solutions
- Apply knowledge of LLMs including fine-tuning, LLM-as-judge, and AI-assisted development
- Conduct marketing campaign analysis using Bayesian methods
- You write production-grade code in Python or a comparable high-level language.
- You have advanced SQL and query optimization skills, familiarity with columnar databases like BigQuery, Clickhouse, Redshift, or Druid; experience with a BI tool like Tableau or PowerBI is a plus.
- You can design, implement, and analyze experiments across product surfaces, and are comfortable deriving insights from sparse or privacy-constrained data.
- You collaborate effectively with product teams and contribute to overall team throughput.
COMPENSATION
This role is paid on a regional pay scale, in local currency, and stock options:
- United States: $190,500 USD annually
- United Kingdom: £134,600 GBP annually
- Canada: C$253,500 CAD annually
- Europe/Rest of World: €157,350 EUR annually
In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY, AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
KEY PRINCIPLES:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-February-5-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading financial technology company in Brazil, operating at the intersection of Finance, Technology, and Data. The company leverages technology and data-driven solutions to build scalable financial operations and improve decision-making across the organization.
What You’ll Do
Partner with Finance teams to understand business processes, rules, requirements, and operational needs, translating them into scalable data solutions.
Develop SQL queries, analyses, notebooks, dashboards, and automations to support Finance activities and decision-making.
Build and maintain data pipelines, transformation processes, and validation routines, ensuring reliable and traceable data.
Support critical Finance processes, including financial close, reconciliations, controls, and regulatory reporting.
Investigate data inconsistencies, identify root causes, and implement solutions to improve data reliability and process efficiency.
Implement data quality, monitoring, governance, and traceability controls.
Document business rules, workflows, processes, and technical solutions to ensure knowledge is clearly maintained and shared.
Collaborate closely with Finance, Engineering, Product, Data, Risk, and Audit teams.
Manage priorities and drive deliveries end-to-end, from understanding the business need through implementation and continuous improvement.
What You Bring
Strong hands-on experience with SQL, combined with practical experience in data analysis, transformation, and validation.
Knowledge of Python or another programming language, with the ability to develop analytical solutions and automate processes.
Experience working with ETL/ELT pipelines, data integration, and data processing, as well as notebooks, dashboards, or BI tools.
Strong ability to translate business rules and financial or operational requirements into technical logic and data solutions.
Understanding of data quality, governance, security, and traceability principles.
Familiarity with financial, accounting, or operational processes and the ability to collaborate effectively with both technical and business stakeholders.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Nice to have
Experience in Controllership, Accounting, FP&A, Tax, Treasury, or Regulatory Reporting.
Knowledge of IFRS, financial close processes, and regulatory reporting.
Experience with Databricks, Apache Spark, cloud platforms, APIs, or data lakes.
Knowledge of ERP systems, general ledgers, or subledgers.
Experience working in regulated and audit-driven environments.
Familiarity with automated testing, CI/CD, and data pipeline monitoring.
English level
Intermediate/Upper-Intermediate
Work Type:
Hybrid
Location:
São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries.
The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers.
What you’ll be doing:
As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia. You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs.
You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment.
This position is an office-based role at SIEEs head office which is located in Central London
Key Responsibilities
Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes
Cooperation with wider technical teams in solving technical and quality issues reported in the field
Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy
Provide technical guidance and support for new product introduction and launch
Support implementation of new operational set up and maintenance of repair processes
Review and distribute technical requirements to repair centres and ensure compliance
Support users of internal bespoke applications and assist troubleshooting
Provide training on new models, new equipment or techniques to our repair centres when required
Drive process improvement initiatives with our repair partners and achieve KPI targets
Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding)
Prepare material for technical meetings and follow up on items
Provide analytical ad hoc support where required
What we are looking for:
2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job)
Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes
Understanding and interpretation of hardware faults at circuit board level and diagnostics
Possess a good understanding of electronics equipment & tools
Have a technical mind-set and enjoy solving technical problems
Has experience troubleshooting electronic products and electronic embedded systems
Has a technical background in predominantly hardware but also software
Has experience introducing new technical equipment into an established repair environment
Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out
Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines
Be motivated to work under own initiative and as part of a team
Be able to work in a fast and efficient manner
Be able to produce high-quality work with great attention to detail
Be a fast an efficient computer user, with solid experience with MS Office
Basic project management skills are desirable such as planning and monitoring progress
Have an appreciation of data analysis and able to determine trends
Useful Skills and Ability
Knowledge of an additional European language, or experience of working in a multi-lingual environment
Good technical understanding and ability to learn the use of new tools quickly
Experience in the consumer electronics sector
Strong financial acumen
Experience in using Confluence web based application
Experience in using Jira software application
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an Engineering Manager for our Business Technology area who will lead the engineering efforts that power Garner’s internal customer support engine. This role reports to the VP of Platform Engineering and is critical to ensuring our internal employee-facing systems scale seamlessly as we enter our next phase of hyper-growth.
You will be responsible for the technical vision and execution that allows Garner to maintain its industry-leading efficiency while supporting a rapidly expanding employee base.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s identity provider solution end to end ensuring the optimal onboarding and off-boarding experience for our employees and contractors while maintaining the proper security bar
Own Garner’s internal network end to end, ensuring a seamless networking experience for employees in our NYC HQ
Grow and develop the business technology team, owning the capacity planning, hiring, development, and termination of support and systems engineering resources
Provide and nurture meaningful metrics that demonstrate your organization’s health at a glance, including Support SLA adherence, etc.
The ideal candidate has:
Mastery in managing high-impact, strategic relationships with internal stakeholders, ensuring technical roadmaps which are aligned with Garner’s internal / employee experience objectives
The capacity to accurately identify and correct employee misallocations, ensuring the team is focused on the highest-leverage opportunities
A systematic approach that drives innovation and improves how Garner delivers our internal employee experience
A commitment to operating with intense urgency, owning results through individual accountability and providing authentic, direct feedback to elevate the rest of your team
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Okta, Iru, Crowdstrike, Serval / Ravenna, Claude, GWS, MacOS
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $239,000 - $292,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
The Senior Solutions Architect shapes the technical approach for moving employee technology support from reactive response toward predictive detection, safe self-healing, and higher value enablement. The role turns service needs into cross-platform architecture, reusable patterns, and clear implementation guidance. Working with engineering, operations, platform, security, and architecture partners, this individual makes technical tradeoffs visible and helps teams deliver solutions that can be operated and improved over time.
What you’ll be doing:
Architecture and technical direction
Lead technical discovery for complex, cross-platform employee technology opportunities and define target architectures, integration patterns, and implementation options.
Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording.
Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions.
Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability.
Platform architecture and integration
Define how
ServiceNow, Moveworks, Jira, Slack, Nexthink,
Jamf
, Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope.
Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services.
Partner with platform owners to align solution designs with enterprise architecture, security, privacy, and operational standards;
identify
dependencies and ownership before delivery.
Guide designs that combine endpoint telemetry, service history, and employee context without
assuming that
a signal alone proves an
issue
or that automation always
warrants
an action.
Predictive support and AI
Design a portfolio of use cases spanning proactive detection, guided
self service
,
assisted
support, and controlled
self healing
, with criteria for choosing the
appropriate response
.
Define safeguards for AI assisted workflows, including source quality, evaluation, human review where needed, auditability, and paths for uncertain or failed outcomes.
Establish measurement approaches with service owners that separate automation execution, resolution, employee impact, and any verified change in support demand.
Evaluate
new technology
through focused proofs of concept and recommend where it should be adopted, improved, or deferred.
Technical engineering
Design or review advanced Python, PowerShell, JavaScript, and API based components when architectural risk or reuse
warrants
direct involvement.
Set expectations for code quality, version control, testing, performance, resilience, and documentation across automation solutions.
Engineering leadership and partnership
Review high-impact solution designs and resolve architectural tradeoffs with platform owners, security partners, and delivery teams.
Provide reference designs, decision records, and guidance that engineering teams can use in delivery.
Prototype selected high-risk elements to validate feasibility and guide production implementation of critical integrations.
Mentor engineers and contribute technical input to the employee technology roadmap.
What we are looking for:
Required
Significant experience
designing and delivering enterprise integrations or automation across multiple teams and platforms.
Evidence of making sound architecture decisions and guiding solutions from concept through production operation.
Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design.
Ability to explain technical tradeoffs and work effectively with engineering, operations,
platform
, and business stakeholders.
Degree in a relevant field or equivalent practical experience.
Experience developing reference architectures and guiding multi-platform engineering without formal line management authority.
Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value.
Preferred
Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks,
Jamf
, Intune, Microsoft 365, Jira, or Slack.
AI
assisted
service workflows, cloud services, and enterprise architecture methods.
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.