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Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.  Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.  Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.    Why This Role Is Important to Arcadia Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.  As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.    What Success Looks Like In 3 months You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations In 6 months What You'll Be Doing Design and iterate on agent behavior across real, live workflows, including long- horizon , multi-turn agentic tasks Design retrieval and context architecture so the right source data reaches a model in the right structure and agents remain grounded in real data rather than filling gaps with assumptions Design memory and state handling across multi-turn and multi-agent flows, determining what is carried forward, summarized, or dropped and why Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior Improve performance through prompting, tool-use strategy, and context construction, validated through direct experimentation rather than guesswork Build and run evaluations against real production conditions to measure performance, regressions , failure modes, and edge cases Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost , not just frequency , and monitor those measures against production behavior Design and validate escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior Partner closely with Product and product managers to ensure agents are not just capable, but steerable, trustworthy, and ready to scale What You'll Bring Bachelors degree in Engineering or related field and/or masters of Data Science or related field 4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix Would Love for You to Have Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards What You'll Get The opportunity to define how agent performance, safety, and readiness are measured for production healthcare workflows Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform A mission-driven company working to improve how patients receive care A flexible, remote-friendly culture with personality and heart Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Ciudad de México, Mexico Workplace: hybrid Location: Mexico City (Hybrid for Mexico location and remotely for others locations) | Department: Strategy D&A Office Company: NOVACARD Be part of NOVACARD’s transformation into a truly data-driven fintech. We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management. Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning. 📝 What You’ll Do – Responsibilities: 📈 Drive Strategic Analytics ·       Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn. ·       Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods. ·       Identify growth drivers, operational inefficiencies, and levers for strategic improvement. ·       Provide analytical support for strategic planning, quarterly targets, and investment prioritization. 🧠 Lead Data-Driven Transformation ·       Design and implement a framework for data-driven decision-making across departments. ·       Establish standardized KPI definitions, reporting hierarchies, and accountability chains. ·       Support leadership in translating business goals into measurable data objectives. 🧩 Build Data Governance Framework ·       Coordinate creation and maintenance of core governance artifacts: ·       Metadata descriptions ·       Enterprise Data Catalog ·       Data Lineage (technical and business flow mapping) ·       Business Glossary (data stewards and owners register) ·       Data Quality Rules & Profiling metrics ·       Data Observability & Monitoring dashboards ·       Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows. 🔍 Maintain Data Quality & Trust ·       Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy. ·       Investigate data anomalies and drive root-cause analysis with responsible teams. ·       Build automated data quality and observability processes within DWH and reporting layers. 🧪 Run Strategic Experiments ·       Design and analyze A/B and multivariate tests supporting product and business hypotheses. ·       Measure incremental impact of product, pricing, and communication changes on key business metrics. ·       Apply statistical rigor to evaluate significance and scalability of experimental results. 📊 Deliver Executive Insights ·       Develop dashboards and reports that translate complex data into actionable recommendations for management. ·       Support financial planning, forecasting, and scenario analysis with data-driven models. ·       Ensure consistent alignment between operational KPIs and strategic company goals. 🤝 Cross-Functional Collaboration ·       Act as an interface between Strategy, Product, Data, and Finance teams. ·       Promote data stewardship culture and educate teams on proper data usage and governance principles. ·       Facilitate adoption of data-governance tools and processes across the organization. 📝 Regular Tasks: ·       Maintain financial and operational KPI dashboards in Power BI (or similar). ·       Conduct deep-dive analyses on acquisition, retention, and monetization metrics. ·       Support management in quarterly OKR reviews with analytical insights and forecasts. ·       Curate metadata, lineage, and glossary entries for critical datasets. ·       Track implementation of governance policies and compliance with data ownership model. ·       Evaluate effectiveness of data quality monitoring tools and workflows. ·       Prepare and present analytical materials for leadership and board-level reviews. 💻 Skills & Tools: ✅ SQL – advanced level for analytics and governance queries. ✅ Python – for modeling, statistical analysis, and data validation. ✅ Power BI (or similar-  Tableau, Looker etc) – for data storytelling and executive reporting. ✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc. ✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.). ✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis. ✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling. 🌟 Soft Skills: 🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives. 🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes. 📋 Project Management – coordinates cross-team governance initiatives. 🔎 Critical Thinking – detects weak points in data logic and decision frameworks. 🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT. 🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for experienced backend and distributed systems engineers to join the Agentic Systems team within our Platform organization. Agentic Systems builds Claude Managed Agents: the hosted platform for building, running, and scaling production agents on Claude. Instead of every developer hand-rolling an agent loop, sandboxed execution, state management, credential handling, and error recovery — and reworking all of it with every model release — Managed Agents pairs an Anthropic-built agent harness with production infrastructure for sessions, environments, tools, memory, and permissions, exposed through a small set of composable APIs designed to stay stable as models and harnesses evolve. It powers agentic products inside Anthropic as well as those built by customers on the Claude Platform. Managed Agents is in public beta and growing quickly, and this is still an early team with a lot of surface area left to define. You'll drive 0 → 1 efforts from ideation through GA, own systems end to end from API design through operations, and partner closely with product, research, developer experience, and go-to-market teams to figure out what "managed" should mean for the next generation of agents. You should be comfortable going deep on hard distributed systems problems, care about APIs as a product in their own right, and be motivated by turning ambiguous ideas into high-quality, shipped platform capabilities that other engineers build their products on. What you'll do Scale the platform. Managed Agents runs long-lived, stateful sessions that execute autonomously for minutes or hours/days, persist through disconnections, and resume cleanly — across Anthropic-hosted sandboxes, self-hosted environments on customer infrastructure, and other clouds. You'll design and operate the systems underneath that: durable session and event storage, sandbox orchestration, streaming, scheduling, and multi-tenant isolation. Reliability, latency, and cost efficiency are product features here, and you'll own them in production. Evolve the harness — and prove it with evals. The harness is the loop that calls Claude, routes tool calls, manages context (caching, compaction, memory), and recovers from errors. Harnesses encode assumptions about what the model can't yet do on its own, and those assumptions go stale as models improve. You'll work alongside research to revisit them with each model generation, build the eval infrastructure that measures harness quality against research baselines and real customer workloads, and hold the bar that lets us say our harness gets the most out of Claude. Help builders get the most out of Claude. Our customers — internal and external — are building agents both as products for their users and to transform their own operations. You'll ship the capabilities that raise the ceiling on what those agents can do: outcome-driven execution where developers specify success criteria and a budget and Claude iterates until it gets there, multi-agent orchestration, memory, and the observability and tracing that make long-running agents debuggable. The goal is the highest intelligence per dollar of any agent platform, delivered safely. Design APIs that outlast their implementations. Agents, environments, sessions, vaults, and event streams are interfaces thousands of developers build against and that our own products depend on. You'll shape those primitives — versioning, ergonomics across API, SDK, and CLI, sensible defaults, escape hatches — with the expectation that the implementations underneath will change many times while the contracts hold. You might be a good fit if you: Have a minimum of 8 years of practical experience as a backend, distributed systems, or infrastructure engineer Have built and operated stateful, long-running, or high-throughput systems in production — workflow orchestration, streaming, storage, container or job orchestration — and can reason rigorously about durability, consistency, failure modes, and cost Have strong product sense and treat API design as a craft; you care about the developer on the other side of the interface and can ideate and execute product strategy with cross-functional partners in new domains Are excited by 0 → 1 work and comfortable navigating ambiguity, and have ideally operated in both early-stage and more mature team or company settings Use Claude or other AI tools as a core part of how you build software, and have opinions about what makes an agent harness good Take full ownership of your work — from design through build, deployment, and operations (including on-call), to iterating on and improving what you ship Care about building systems that other engineers and businesses love to use, and about doing so safel Strong candidates may also have: Built or contributed to an agent harness, agent framework, or LLM orchestration layer — tool execution, context management, memory, or multi-agent coordination Worked on an AI or ML platform (model serving, inference infrastructure, developer tooling) at an AI lab or an AI-native product company, or led adoption of AI-driven development inside an engineering organization Built evaluation or benchmarking infrastructure for LLM or agent systems Experience with durable execution or workflow engines, sandboxed code execution, or container runtimes Shipped public developer platforms, APIs, or SDKs used by external developers at scale Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San José, Costa Rica; Quito, Ecuador Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Client Solutions Manager to strengthen our team in Costa Rica where you will be representing TikTok in the local market. In this role, you will be targeting brands and agencies to get them to adopt TikTok for their online marketing campaigns.   If you’re passionate about digital marketing, have a data driven mindset and have a proven track record in media don’t hesitate to reach out to us. What you'll do: Participate in strategic planning to grow or generate new business opportunities. Act as a consultant for top Key accounts. Primary POC for client campaign management and timely reporting. Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery). Ensure SLA adherence for excellent client service. Optimize accounts for increased spend and manage reservation projects. Drive product/company education and share best practices with clients/agencies. Collaborate with cross-functional teams on creative ad solutions for business results. Premium contact for the Sales Team. Support client/agency education on product solutions to grow business and manage key relationships. Maximize ROI through optimization and upselling with client reports. Manage large customer relationships and drive business decisions through conflict resolution. Provide feedback to product/tools teams for platform scaling. Organize account information, assets, data, and reports. Maintain campaign records, schedules, and ad placement availability. Ensure accurate ad specs/rates; responsible for campaign reporting and optimization. Skills and Experience Required At least 4 years of experience in client relationship management and digital media. Advanced English skills Bachelor’s degree in Advertising, marketing, business, or tech. Deep understanding of the digital landscape and a passion for social media. Experience managing campaigns across digital platforms and ad tech products. Intimately familiar with online media planning, design, and art control of advertising pieces. Strong communication and people skills (working directly with clients). Detail-oriented, with exceptional organizational skills Aptitude, creativity, and a preference for working in collaborative teams and across business units. Strong time management and problem-solving skills. Ability to multi-task under challenging deadlines while still focusing on details Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote, Canada; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for GitLab.com , self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served. You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the Gitaly Team Page . What you’ll do Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through. Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance. Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions. Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes. Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews. Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations. Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows. Respond to user emergencies, platform alerts, and support requests, including regular on-call duties. What you’ll bring Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments. Experience owning complex projects end to end, including technical design, execution, rollout, and operational support. Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability. A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines. Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation. Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear. Professional experience with Go or another backend or systems language. Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements. Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable. About the team The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the Gitaly Team Page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Hybrid - New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Product Manager, Observability to join our Product team. You will own the strategy and roadmap for Vercel's observability products, including Runtime Logs, OpenTelemetry tracing, and Drains, which let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You will partner closely with engineering and design to help customers understand and debug what they run on Vercel, both through Vercel's native surfaces and through integrations with vendors that support OpenTelemetry. You will report to the product lead and will be located in New York, NY (hybrid). If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor. Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs. Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible. Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly. Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion. Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product. Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM Define the metrics that tell you it's working, and hold the team to them. What you need 5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products. You've shipped something technical enough that engineers treated you as a peer. You can read a trace waterfall and reason about cardinality, sampling, and retention costs. Comfortable owning a domain end to end without a PM above you translating strategy into work. You use the products you build on, and you have opinions about the ones you don't. Fluency with data: you write your own queries and don't wait on someone else to answer a usage question. Bonus if you Have worked at an observability, APM, or monitoring company, or been the internal power user of one at scale. Have shipped AI or agent-facing developer tooling. Have owned consumption-based pricing for a technical product. Are an active Next.js or Vercel user. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.  Why This Role Is Important to Arcadia Arcadia is at a growth stage where the connective tissue between ideation, execution, and executive decision-making matters enormously. This primarily manifests across two areas today: (1) Growth (Strategy, Sales, and Retention & Expansion) and (2) cross-functional Executive initiatives. This role sits at that intersection: you will partner with the Chief Commercial Officer to identify and launch new growth initiatives—whether that's a new vertical, a new go-to-market partnership, or a new solution while also engaging directly with the executive team to drive alignment on the initiatives that matter most across the company. In practice, this typically plays out as roughly 75% of your time on commercial strategy and growth initiatives, and roughly 25% partnering directly with the executive team and supporting the Chief Executive Officer. This is a role of ownership and initiative, not execution-on-request. You will be given real latitude to define how new opportunities get approached, how cross-functional work gets organized, and how the executive team stays aligned—and you'll be trusted to run with it. You will report to the Chief Commercial Officer and partner closely with Product, Clinical, Value Enablement, Sales Engineering, Marketing, Actuary, Account Management, and the broader executive team. What You'll Be Doing Launch New Growth Initiatives You will partner across the Commercial, Value Enablement, and Product teams to identify and pursue new paths to growth—whether that's a new vertical, a strategic partnership, a new product or solution go-to-market motion, or another initiative altogether—taking ownership of the work from initial concept through initial traction. Identify and size new growth opportunities by understanding the market, our competitive position, and where Arcadia's assets and talent can be leveraged to win Build the business case for each opportunity: market sizing, financial rationale, resourcing needs, and risks, so leadership can make a clear go or no-go decision Partner with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and other domain SMEs as needed to shape the specifics of each initiative—what it is, who it's for, and how it comes together Build the GTM positioning and competitive differentiation for each initiative, grounded in Arcadia's outcomes-first brand and validated against real buyer needs Translate the business case into a tactical execution plan, and drive that plan forward: coordinate cross-functional workstreams, resolve dependencies, and keep the initiative moving toward real traction Define success criteria for each initiative and track progress against commitments Strengthen GTM Motion New markets don't succeed in isolation—they depend on a commercial engine that's tightly coordinated. You will take initiative to close gaps and accelerate growth across the teams that make GTM work and bring visibility into that progress at the executive level. Build and refresh competitive intelligence in target markets, synthesizing signals from win/loss data, market research, analyst commentary, and field input Collaborate with Value Enablement and Solutions Consulting to improve discovery-to-proposal velocity, solution credibility, and RFP quality Partner with Actuary to sharpen financial modeling, risk quantification, and ROI frameworks used in payer and risk-bearing organization deals Facilitate cross-functional alignment meetings, manage project tracking for strategic commercial initiatives, and proactively remove blockers Bring commercial progress, risks, and decisions needing executive input directly into board and executive committee conversations Executive Team Support As Arcadia scales, the initiatives that matter most increasingly cut across teams and leaders—commercial expansion chief among them. This role gives you a direct seat in that conversation, extending the alignment work you do in Commercial to the executive team as a whole. Drive the Executive Committee Operating Rhythm: Help shape and run the weekly executive committee meeting -- build agendas, synthesize pre-reads, capture decisions, and drive follow-through across leaders Partner on board meeting preparation, ensuring materials reflect a coherent narrative across commercial, product, and financial priorities Take ownership of cross-functional strategic initiatives that span multiple teams and executives, acting as the driver who keeps them moving and accountable Proactively surface where executive-level initiatives are stalling and broker resolution before they become bigger problems Take on special projects with the executive team as they arise, applying the same ownership and rigor used in the commercial work What Success Looks Like In the first 90 days, you have mapped the highest-priority growth opportunities in front of Arcadia, built relationships across Product, Clinical, Value Enablement, Marketing, and the executive team, and built the business case for at least one priority initiative. In year one, you have taken two or more growth initiatives from concept to real traction—whether new verticals, partnerships, or products—contributed measurably to pipeline generation and competitive win rates, and become a trusted driver of alignment within the executive committee and board cadence. What You'll Bring Required Seven or more years in healthcare GTM strategy, strategy consulting, or a commercial leadership role Deep fluency in the payer or provider landscape—you can speak credibly to value-based care, population health, risk adjustment, quality and Stars Demonstrated experience taking a growth idea from concept to traction in a B2B healthcare context—building the business case, shaping the go-to-market approach, and driving execution Experience partnering with executives or a board on operating rhythms, including meeting preparation, cross-functional tracking, and driving follow-through on strategic commitments Strong cross-functional collaborator who can align product, clinical, finance, sales, and executive stakeholders behind a common strategy Comfort working in ambiguity—this role requires structuring undefined problems and building the plan, not executing a defined playbook Excellent written and verbal communication; able to build crisp, compelling narratives for executive, board, and buyer audiences Preferred Experience with data and analytics platforms sold to payers, ACOs, or risk-bearing organizations Familiarity with buyer segments beyond traditional payer and provider markets—including self-funded employers, risk-bearing entities, or adjacent healthcare services organizations Prior experience as a chief of staff, or in a strategy-and-operations role partnering closely with a CEO or executive committee What You'll Get Competitive compensation and strong benefits Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian Community Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. This role is bonus eligible

Location: Remote (North America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE Clipboard is looking for a Sales Operations Analyst to help build and run the systems behind our sales organization. You'll work across Salesforce, data, automation, and internal tools to help our sales team operate more effectively. That might mean building an automation that eliminates a recurring workflow, investigating a messy data problem, redesigning part of our Salesforce setup, or building a new system from the ground up. We are a small team with an unusual operating model. Much of our execution runs through AI agents that we direct and quality-check, allowing each analyst to operate with the leverage of a much larger team. This is equal parts builder and operator. You'll own systems end to end, work through ambiguous requests from reps and leadership, and be accountable for making sure the things you build actually work. WHAT YOU'LL DO - Own live systems. Take ownership of production systems such as account distribution, deal intelligence, competitor tracking, and data sync pipelines. You'll be accountable for their accuracy and reliability. - Solve ambiguous problems. Work through requests from sales reps, managers, and leadership, figure out what is actually needed, and execute quickly. - Direct AI agents. Write specs and prompts, supervise AI agents, and rigorously QA their output before it touches production data. - Build automations and tools. Create scripts, scheduled jobs, Slack bots, and lightweight web apps that turn recurring manual work into scalable systems. - Analyze and report. Use SQL and other tools to answer important revenue questions and build reporting the organization can trust. - Guard data quality. Handle merges, deduplication, account mapping, enrichment, and other work required to keep our systems accurate at scale. WHAT WE'RE LOOKING FOR - Evidence of building. You've built scripts, automations, tools, systems, or other solutions to real problems. - AI-native working style. You already use AI to multiply your output and understand where it can fail and how to verify its work. - High judgment under ambiguity. You can take a loosely defined problem, figure out what matters, and know when to act versus when to ask. - Strong attention to detail. You're comfortable being the last line of defense before changes affect production systems and large datasets. - Bias to ownership. When something you own breaks, you don't just fix the immediate issue. You look for the underlying problem and improve the system. SQL and Python experience are strong pluses, but we're more interested in your curiosity, judgment, and ability to ship than checking every technical box. NICE TO HAVE - Salesforce administration or development experience, including flows, SOQL, or data model design. - Experience in Sales Operations, Revenue Operations, Business Operations, analytics, or a similar environment. - Experience building automations with tools, scripts, APIs, or AI agents. INTERVIEW PROCESS 1. Application Review – We'll review your experience and evidence of things you've built, automated, or owned. 2. Take-Home Assessment – A practical, ~2-hour assessment using a fictional company, mock website, and CRM. You'll have 48 hours to complete it, and AI tools are encouraged. 3. Technical Walkthrough – A 30-minute session where you'll demo what you built, explain your decisions, and make a small live change to your system. 4. Manager Interview – A 30-minute conversation focused on communication, ownership, judgment, and how you operate under ambiguity. 5. Final Steps / Offer! – Some candidates may have an executive conversation, followed by references and an offer. WHAT WE OFFER - Competitive base salary - Insurance benefits + 401k options - Unlimited PTO and flexible holidays - Remote-first working environment To get a better understanding of the general type of people we want to hire, you can check out our blog here. https://creatingvalue.substack.com/     Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: London Workplace: onsite Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who we're looking for: AI Consultant to join our London office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses. Key Responsibilities: Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases. Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility. Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails. Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities. Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows. Prepare agent specifications and solution documentation that enable delivery teams to implement successfully. Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption. Support customer presentations and executive discussions around AI strategy. Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices. Required Skills & Competencies: Strong skills in business analysis, process design, value mapping, and discovery. Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations. Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role. Hands-on experience designing or launching AI-powered solutions or AI agents. Experience translating business requirements into solution designs. Experience working with enterprise customers and multiple stakeholders. Excellent executive communication and presentation skills. Strong analytical and systems thinking. Excellent spoken and written English. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: București, Romania Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for Platform Technical Leader to join our team in Bucharest! About the job: The Platform Technical Leader (EM3 & PaaS) will define and drive the architecture and technical operating model for EveryMatrix’s next-generation Platform as a Service. The role will enable EM3 and the wider EM2030 transformation through secure, reliable, automated, and self-service platform capabilities that can operate across datacentres and cloud environments at fleet scale. The role reports to the Platform Engineering Leader and remains within the existing Platform Engineering organization. It will initially have no separate team or direct reports. Delivery will be achieved through technical leadership and dedicated contributors allocated from the existing Platform Engineering streams and specialist teams on a project basis. The role will help shape the future technology-oriented Platform Engineering model and the development of SRE and DevSecOps capabilities without creating a parallel organization. The successful candidate will initially lead the EM3 and PaaS technical direction without a separate team or direct reporting line. Results will be delivered through architecture ownership, technical leadership, organizational influence, and dedicated capacity allocated from existing teams. The candidate must be able to lead engineers and technical outcomes at scale while people management, capacity ownership, and operational accountability remain with the existing Platform Engineering leadership structure. Responsibilities: Define the EM3 and PaaS target architecture, platform principles, roadmap, and reference patterns. Design the platform control plane, management APIs, desired-state model, and fleet-wide lifecycle-management approach. Define automated provisioning, configuration, upgrades, patching, recovery, rollback, version compliance, and decommissioning across infrastructure, Kubernetes, and platform services. Design deployment patterns for single-tenant and smaller multi-tenant environments across datacentres and public cloud. Establish platform products, self-service interfaces, service catalogue standards, golden paths, and reusable blueprints. Define reliability standards, service ownership, production readiness, SLI/SLO practices, observability, resilience testing, and the future SRE operating model. Embed security by default through DevSecOps practices, policy as code, secrets and identity controls, supply-chain security, compliance automation, and automated evidence. Lead cross-team architectural decisions and align Platform Engineering, Infrastructure, DBA, Networking, Security, Architecture, and Product Engineering. Define technical acceptance criteria and decision gates for proof of concept, production readiness, lifecycle readiness, security readiness, and operational readiness. Work with the Platform Engineering Leader on capacity planning, project allocation, skills development, targeted hiring, and the progressive transition to technology-oriented platform domains. Mentor senior engineers and help develop future Platform Engineering, SRE, and DevSecOps leaders. Drive outcomes that allow platform scale to grow without proportional growth in manual operational effort. Own our private cloud infrastructure as a product, setting the technical direction and the roadmap for how it evolves; Define and publish a service catalogue with clear ownership and clear interfaces, so that provisioning compute, storage, environments and infrastructure is a self-service call for our development teams; Deliver secure CI/CD as a service, with pipelines, secrets management, access control and compliance controls built into the platform by default rather than added afterwards; Set, measure and report on SLAs, capacity plans and cost transparency for every service the chapter provides; Establish the engineering standards of the chapter, including infrastructure as code, peer review, automated testing and observability, and hold the team to them; Embed AI-assisted engineering in how the chapter works day to day, and measure the effect it has on delivery speed and quality; Partner with development, architecture and security so that platform capabilities match what our product teams need; Take accountability for the reliability of the platform, including on-call arrangements, incident response, and post-incident learning. Requirements: Proven experience designing, building, or transforming a large-scale internal platform or Platform as a Service capability. Experience with Kubernetes and infrastructure lifecycle management across multiple clusters, locations, or tenants. Strong knowledge of Kubernetes, containers, networking, identity, secrets, storage, distributed data services, and observability. Experience with Infrastructure as Code, GitOps, declarative configuration, reconciliation, platform APIs, and policy-driven automation. Experience delivering automated upgrades, patching, rollback, recovery, and version management. Experience defining platform products, self-service services, service ownership, and operating models. Strong understanding of SRE practices and the design of reliable, observable, production-ready services. Strong understanding of DevSecOps, software supply-chain security, platform security, and automated compliance controls. Experience leading complex technical change across multiple teams without direct organizational authority. Excellent communication and stakeholder-management skills. Nice to have: Experience establishing Platform Engineering, SRE, or DevSecOps capabilities. Experience with hybrid, on-premises, private-cloud, and public-cloud platforms. Experience with single-tenant and multi-tenant deployment models. Experience with Kubernetes fleet management, progressive delivery, upgrade rings, and low-downtime change. Experience with PostgreSQL, ClickHouse, Kafka, Redis, Elasticsearch, or similar distributed services. Experience in regulated, audited, or high-availability environments. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, in line with the company policy. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Tbilisi, Georgia; Armenia; Serbia; Kazakhstan; Turkey Location : Remote (CET or within ±3 hours) Type : Full-time Compensation : Base + KPI-based performance bonus We are looking for a Russian-speaking B2C Growth Marketing Manager who can combine structured marketing leadership with hands-on execution of high-leverage work. This is a full-time, fully remote role for someone who can work closely with the founder, turn many marketing ideas into a clear growth plan, identify the strongest lead generation opportunities, discard distractions, execute with discipline, and own the numbers for B2C growth, lead generation, and revenue. About Transparent Hiring Transparent Hiring changes people’s lives by helping them find jobs and relocate to countries with a high quality of life, making the process as smooth and predictable as possible. We are an IT recruiting and relocation company specializing in helping English-speaking IT professionals find jobs in Germany and Europe. We support candidates through the full journey: job search, positioning, applications, interviews, job offer, visa, relocation, and settling into a new country. Our headquarters are in Bavaria, Germany, and our distributed team works remotely across Europe and Central Asia. We operate 100% remotely and accept candidates from anywhere, as long as your working hours sufficiently overlap with ours. About The Role This role is a mix of marketing strategy, funnel ownership, hands-on execution, and coordination of a small marketing team . You will work directly with the founder, who brings many ideas, hypotheses, and business priorities. Part of your job is to help turn these inputs into a focused marketing plan. More importantly, we expect you to bring your own growth marketing expertise: identify high-impact approaches we have not tried yet, and turn the strongest opportunities into practical campaigns, experiments, and funnel improvements. You will own the plan, prioritize strategies, channels, and campaigns, define what success looks like, track results, understand what worked and what did not, and adjust the strategy based on data. This is not a role for simply organizing other people's ideas; we are looking for someone who can shape the growth agenda and make strong recommendations based on experience, data, and customer insight. Our B2C marketing funnel includes social (Telegram/Instagram/LinkedIn), paid acquisition, lead magnets, webinars, lifecycle communication, and consultation-based conversion. You will work with internal and external contributors across content, paid acquisition, operations, and analytics. You may add freelancers or other external specialists when needed. As the function grows, success in this role should also create the case for hiring more marketing specialists and delegating more hands-on work. Key Responsibilities Identify and prioritize key lead gen opportunities (strategies, channels, campaigns) and discard the rest. Proactively suggest and test high-impact growth marketing approaches that could improve lead quality, funnel conversion, and revenue. Plan marketing activities, then execute the plan together with the internal marketing team and external specialists. Set and achieve growth, lead gen and revenue KPIs. Measure, understand and report on what worked and what not. Own and improve the B2C funnel from awareness to lead and purchase, including ad campaigns, lead magnets, landing pages, email sequences, and marketing materials. What Success Looks Like In this role, success means that marketing becomes more structured, measurable, and connected to business outcomes. You will be successful if: You deliver a clear and focused marketing plan that achieves monthly goals with given resources. Marketing activities are executed according to the plan and deliver results. Marketing ideas are captured, prioritized, and either executed or intentionally declined. Growth, lead generation, and revenue KPIs are clearly defined, measured and achieved. Marketing reports explain what worked, what did not, and what we will do differently. Requirements Fluent Russian language. Fluent English at C1 level. Experience working in a startup-like environment: limited resources, fast pace, and short feedback loops. Experience coordinating marketers, agencies or freelancers. Hands-on funnel owner: you can set direction, brief and manage contributors, and personally execute high-leverage work when needed. Ability to design core marketing systems: funnel structure, automation, tracking, and reporting. Strong analytical skills - you are good with numbers. Structured thinking. Clear communication in spoken and written form (towards stakeholders as well as marketing audiences). Strong self-organization. Attention to detail. Nice To Have Any of the following can be applied in our marketing, so it will be a plus but is not required: Experience in EdTech, career, recruiting, relocation, immigration, or professional services. Marketing workflow automation: n8n / Zapier / Make / Gumloop, or similar tools. Experience planning and setting up email sequences and lifecycle campaigns. Experience with chatbot automations in Instagram/Telegram/WhatsApp. Performance marketing: Facebook, Instagram, LinkedIn, or similar paid social channels. Experience with webinars or online events. Experience with Google Analytics and Google Tag Manager. SEO experience with tools such as Ahrefs, Semrush, Google Search Console, or similar. Landing page creation and CMS experience, such as WordPress. Conditions And Benefits KPI-based performance bonus will be a significant part of your total comp. Direct work with the founder and short feedback loops. High ownership and visible impact from the first weeks. Supportive international team. Opportunity to shape the B2C marketing system, not just execute tasks. Full-time role. Fully remote work. We are deeply dedicated to our mission and expect the same level of focus from you. This role requires full attention and a deep dive into our business, audience, offers, and numbers. It cannot be combined with client work, employment, or projects that reduce availability, focus, or create conflicts of interest. How To Apply Send us your CV and a short note explaining: Your greatest achievement in a similar role. Which KPIs you owned. How you usually prioritize marketing ideas when there are more ideas than time.

Location: Tbilisi, Georgia; Belgrade, Serbia Workplace: remote Lead and develop a team of 5–8 recruiters , conducting regular 1:1s, performance reviews, and individual development planning. Drive team performance and engagement , managing workload, motivation, retention, and challenging performance situations. Improve recruitment processes and practices , identifying bottlenecks, addressing recurring challenges, and implementing scalable solutions. Monitor recruitment performance and quality , using data and metrics to identify improvement opportunities and ensure hiring goals are met. Build a culture of continuous learning , organizing training, sharing best practices, and developing recruitment competencies across the team. Drive recruitment initiatives , including process automation, new tools, analytics, and operational improvements. Partner with Talent Acquisition Partners, People Partners, and leadership to align hiring priorities, team capacity, and business needs. Support complex situations and escalations , balancing the needs of recruiters, hiring managers, and the business. 6+ years of experience in Recruitment / Talent Acquisition , with strong hands-on full-cycle recruitment expertise. 2+ years of direct people management experience , leading and developing a team of recruiters. Experience working in fast-growing, scaling, or complex business environments . Proven experience in people development, performance management, coaching, and handling challenging employee situations. Strong understanding of recruitment operations and performance metrics , with hands-on experience driving improvements through process optimization, automation, new tools or AI solutions, or enhanced analytics and reporting. Experience working with international and/or distributed teams , including managing or collaborating with colleagues across different locations, markets, or cultures. Ability to identify root causes, think systematically, and implement sustainable solutions rather than relying on constant manual intervention. Strong ownership, decision-making skills, and the ability to work independently in a dynamic environment. Confident English (B2+/C1) , both written and spoken.

Location: Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a highly proactive and detail-oriented Partnership Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities: Actively hunt for new business opportunities within the assigned territory, focusing on acquiring new SOHO customers Execute structured sales roadmaps and daily/weekly field plans, ensuring maximum territory coverage Plan and perform regular roadtrips and on-site visits to identify prospects, generate leads, and close deals Build and maintain a strong pipeline of qualified prospects through continuous prospecting and networking Establish and develop long-term relationships with new and existing customers Achieve and exceed assigned sales targets, KPIs, and acquisition goals Promote and sell the full portfolio of company products and services to both new and existing customers Identify customer needs and provide tailored telecom solutions aligned with business requirements Ensure consistent follow-up and conversion of leads into sales Maintain high levels of professionalism, integrity, and customer experience during all sales interactions Prepare and present weekly sales performance reports, pipeline status, and action plans University Degree in a related field (Business or Marketing will be considered an advantage) Previous experience in field sales, B2B sales, or customer acquisition roles will be considered a strong advantage Strong hunter mindset with a proactive and results-driven approach Ability to plan and execute structured field activity (roadmaps & roadtrips) Excellent communication, interpersonal, and negotiation skills Ability to manage time effectively and work independently in the field Basic knowledge or strong interest in telecom solutions Highly organized, resilient, and target-oriented professional Clean driving license (company car provided) Fluent in Greek and English

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is seeking to grow our Business Value Engineer team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function. What You’ll Be Doing: Customer Insights : Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling. Value Quantification : Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges. GTM Enablement : Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers. Value Storytelling : Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging. Strategic Partnerships : Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services. What Makes you a Great Fit: Innovative Mindset : Possess a growth mindset, willing to learn new technologies and adapt quickly Value Engineering Expertise : 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses. Data Storytelling Skills : Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences. Cross-Functional Collaboration : Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions. Bonus Points For: 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki Familiarity with the Open Source landscape and community If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you! Compensation & Rewards: In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,500.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Mumbai, India Workplace: fully About the company: Global University Systems (GUS) is focused on becoming one of the world’s most dynamic, inclusive, and diverse education organizations. GUS is an international network of higher education institutions, united by a shared passion for accessible, industry-relevant qualifications. GUS offers a wide variety of programs, including bachelor’s degrees, master’s degrees, professional training, English language training, and corporate & executive education. With over 100,000 students worldwide and a presence in more than 150 countries, GUS offers unparalleled reach and opportunities. About the position This position reports directly to the Sr. Marketing Project Coordinator and will assist in the execution and coordination of marketing projects and campaigns. The successful candidate will be responsible for gathering information from various stakeholders, generating reports, and ensuring smooth communication across departments. The role involves managing timelines, organizing events, and ensuring that all marketing projects are delivered on schedule and within scope. Key Responsibilities • Assist the team in coordinating and executing marketing projects and campaigns. • Gather information from internal stakeholders, such as department heads, designers, and external vendors, to compile comprehensive project updates. • Prepare and maintain reports on project progress, key metrics, and outcomes, ensuring data is collected and analyzed efficiently. • Support the development and scheduling of marketing projects, ensuring all deliverables are aligned with timelines. • Conduct research to assess market trends, customer behavior, and competitive activities, and prepare detailed reports for management. • Coordinate logistics for both online and on-campus events, working closely with stakeholders to ensure all aspects are covered. • Manage media release forms and oversee compliance during video/photo production. • Coordinate schedules with external vendors, such as photographers and videographers, and manage third-party relationships to ensure projects run smoothly. • Stay informed of current trends in digital marketing and social media to optimize ongoing projects and strategies. • Collaborate with cross-functional teams, ensuring project milestones are met and objectives are aligned with overall marketing goals. • Define and monitor key performance indicators (KPIs) for campaigns, producing regular reports to track success. • Work with stakeholders to establish optimal project schedules, aligning project phases with strategic goals and deadlines. • Suggest improvements in project management processes to enhance efficiency and streamline marketing operations. • Utilize project management tools and software to track progress and report updates to management. Experience & Skills • Bachelor’s degree in marketing, or a related field. • Experience in a marketing coordinator or project coordination role, particularly in assisting management with project execution. • Strong ability to collect, analyze, and present data to various stakeholders. • Knowledge of traditional and digital marketing strategies. • Excellent written and verbal communication skills in English. • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint). • Strong organizational skills and ability to multitask across multiple projects with tight deadlines. • Experience with project management tools and software is a plus. • Knowledge of various social media platforms and digital marketing tools. • Ability to stay current with emerging digital technologies and incorporate new trends into marketing efforts. • Detail-oriented, with a focus on delivering high-quality work. Salary range: Up to $500 USD/Monthly Other Information Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.