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Location: Worldwide We are looking for an FP&A Analyst to own our monthly performance management cycle, from plan vs. actual analysis to the management report that goes to our leadership team and investors. This is more than putting numbers together: you will dig into what's happening in the business, figure out why, and help decide what management needs to see. Challenges that await you: Run the monthly plan vs. actual review Dig into variances by product and geography and explain what's driving them Prepare and publish the monthly management report for leadership and investors Keep our P&L data and reporting tools in good shape and help improve them: new metrics, better structure, smoother updates Collect inputs from different teams and make sure we have the full picture on time Work closely with management, business and product teams, finance colleagues and other P&L analysts Help with ad hoc analysis: business cases, investment decisions, payback calculations Keep the monthly cycle running smoothly and on schedule What makes you a great fit: Experience in FP&A, financial or business analysis at a middle level A degree in economics, mathematics, finance or a related field A good understanding of how a bank P&L works: interest income, funding cost, cost of risk, opex Strong Excel skills SQL and Python at an analyst level You use AI tools (Claude or similar) every day and know how to get the most out of them Structured thinking and the ability to explain numbers clearly to people outside finance B2 or higher English level for effective communication with an international team Banking or fintech experience is a plus Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with assistance for the employee and their family Flexible work from our office or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation policy: Annual leave and paid sick leave as per applicable policies

Location: Chicago, Austin DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We’re looking to expand our Container Infrastructure team. In this role you work closely with other teams and trading desks to ensure the performance and reliability of our Kubernetes platform. The platform is large: hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include development of new components, monitoring costs, and ensuring compute consumption for each desk is optimized. As a member of this team you will help administer the platform, engage with internal customers and infrastructure stakeholders to ensure the platform remains reliable, performant, and cost-effective. Our philosophy: We believe in relentless automation of repetitive tasks. We have the curiosity and drive to dig deep and find creative solutions. We believe our goal is to find the right solution rather than always being right. We provide exceptional customer service to our teams and trading desks. We care more that the right thing is done than about rigid job descriptions or boundaries. What you’ll do: Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform. Relentlessly automate repetitive manual tasks. Provide exceptional customer service to our platform’s users. Solve complex problems, build new features/components, get to work every day with exceptionally talented and curious coworkers. Your background: Experience working with or administering Kubernetes Clusters. Knowledge of networking, storage, and containerization fundamentals. Familiarity with AWS and/or Google Cloud Platform. A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries. Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics. You are eager to learn, collaborate, and find solutions under interesting constraints. Bonus points if you have: Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.). Experience administering on-premise infrastructure. Experience developing, deploying, and supporting full stack web applications. Experience with multiple programming languages in both greenfield development and legacy maintenance. The annual base salary range for this position is $220,000 to $280,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-SK1]

Location: Paris, Remote Workplace: hybrid As People Experience Specialist, you will drive the operational execution of our global Learning & Development, Employee Engagement, Facilities, and CSR initiatives. You will manage daily L&D workflows, maintain our 360Learning course catalog, support engagement survey logistics, coordinate learning events, handle day-to-day office facilities requests, and compile regulatory HR/CSE training reports. Reporting to the People Experience Lead and collaborating closely with HROps and HRBP, you will ensure our training processes, office facilities operations, onboarding workflows, and administrative compliance run efficiently, accurately, and smoothly. Within 1 month, you will: Immerse yourself in our Convexity culture and master our tool stack (360Learning, Lattice, Confluence, Trello, Bob, Excel/Google Sheets) Learn our L&D administrative workflows, vendor management protocols, facilities management routines, and CSE reporting requirements Take ownership of incoming employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets Within 3 months, you will: Triage and process employee training requests against our Learning Allowance guidelines Maintain internal course hygiene on our 360Learning platform (catalog updates, tagging, content cleanups across 700+ courses) and on Confluence (knowledge base) Manage administrative launch and reminder schedules for engagement pulse surveys on Lattice Manage day-to-day facilities operations (office access badges, mail/deliveries, basic maintenance coordination, ad hoc assistance tickets) Collect raw HR data for CSR reporting (carbon footprint metrics, EcoVadis documentation, and standard HR answers for Sales RFPs) Compile quarterly and annual CSE (Comité Social et Économique) mandatory training reportings in coordination with HR Ops. Within 6 months, you will: Handle event logistics for internal workshops, coaching co-dev groups, team-building gatherings, and company-wide Learning Days Assist in creating and updating learning assets (short modules, onboarding checklists, tutorial videos, slide decks) Track training completion rates, survey participation metrics, and produce monthly People Experience dashboards Support daily office logistics and ad-hoc facility projects, including space planning, access management, and adapting our workspace to evolving business needs Within 12 months, you will: Operate with full autonomy across routine L&D administration, facilities logistics, engagement survey support, and CSE compliance reporting Identify operational bottlenecks and propose automated workflows between 360Learning, HRIS (HiBob), and administrative tracking tools The Skill Set: 1+ years of experience in L&D Operations, People Ops, HR administration, workplace/facilities coordination, or event planning (internships/apprenticeships included) Comfort handling day-to-day workplace operations (badges, deliveries, ad hoc assistance tickets, maintenance follow-up) High comfort with spreadsheets (pivot tables, formulas) to collect CSR raw data, prepare CSE reports, and analyze training requests Rigorous organization, strong multi-tasking skills, and strict respect for administrative deadlines Tech savvy: comfortable with tools like learning platforms (360Learning), HR systems and Google Workspace Fluency in French and English (written and spoken) Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our People Experience Lead Case Study Meeting with our People Experience Lead and our HR Business Partner Clarification Meeting with our HR Operations Associate Culture Fit Meeting with our Chief People Officer Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Košice, Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat! We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj. What you'll be doing: Processing incoming live chats from our customers, venues and courier partners Developing our support function together with the support team as well as other teams within Wolt Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners Supporting our Czech and Slovak market Our humble expectations You are customer-obsessed and team-oriented You have great communication skills with a personal touch You have a can-do attitude towards challenges You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You already have some experience in a customer-facing role, and you are passionate about service This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. You are fluent in Slovak language and you have professional working proficiency in English (minimum B2) You are able to start working for us from October 2026 What do we offer Multisport card Wolt credits cashback benefit Snacks and drinks at the office Home office after 1 day of training in our office in Bratislava Opportunity to grow both personally and professionally within our team Employee assistance program Team building events For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month. Next steps If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙 Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €1.200 — €1.270 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Boston Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for a Contract Manager & Deal Desk Specialist to join our team and support contract management and sales operations across the Americas region and LATAM. This role combines contract management (80%) with deal desk support (20%), focusing on preparing and managing commercial agreements, supporting sales quotations, and ensuring accurate and timely processing of requests from Sales and Customer Success teams. The ideal candidate is analytical, detail-oriented, proactive, and comfortable working with complex information, multiple priorities, and cross-functional stakeholders. The role is based in Boston, MA. Responsibilities: Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms, and contract amendments. Process contract-related requests, including preparing new agreements, updating existing contracts, and managing subsequent revisions. Ensure accuracy and consistency of contractual terms, pricing, currencies, contract values, and other commercial conditions. Perform calculations related to contract amendments and assess their impact on financial and commercial metrics. Coordinate contract approvals in accordance with internal policies, approval workflows, and established procedures. Maintain accurate and up-to-date contract-related information and documentation in the company's CRM system. Collaborate with Sales, Customer Success, Legal, and Finance teams to ensure timely processing of contracts and alignment with business requirements. Manage multiple contract requests simultaneously while maintaining high standards of accuracy and meeting deadlines. Support Sales and Customer Success teams in preparing, updating, and processing commercial quotations. Assist with deal structuring, pricing calculations, discounts, and commercial adjustments. Analyze incoming requests, clarify business requirements, and translate them into accurate quotations and supporting documentation. Ensure consistency between sales quotations, commercial terms, and contractual documentation. Maintain accurate deal-related information in the CRM system. Collaborate with internal stakeholders to resolve operational questions related to pricing, quotations, and deal documentation. Requirements: Strong analytical and numerical skills, with the ability to work with calculations, structured data, and complex information. Excellent attention to detail and accuracy when working with documents, figures, and commercial terms. Confident proficiency in Microsoft Office, particularly Excel and Word, including formulas, calculations, and structured spreadsheets. Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines. Excellent communication and interpersonal skills, with the ability to clarify requirements and structure information effectively. Proactive, solution-oriented approach and the ability to work independently. Ability to learn new systems, processes, and business concepts quickly. Ability to perform effectively in a fast-paced environment and manage workloads during peak business periods, including quarter-end closing. Proficiency in English and Ukrainian for effective communication with international and internal teams. Would be a plus: Previous experience in contract administration, document management, sales operations, finance, accounting, legal assistance, or similar administrative roles. Basic understanding of commercial agreements and their key components. Experience working with CRM systems or contract management tools. Familiarity with SaaS business models, pricing structures, or sales quotations. Experience collaborating with international or cross-functional teams. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Spain; Portugal; Poland; Serbia; Czechia Who we are Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. The Role We are looking for a Product & Web Designer to shape the user experience of Action1's SaaS platform and help make complex IT management workflows simple, intuitive, and efficient. Your primary focus will be designing product interfaces, improving usability, and building consistent design patterns across our platform. You'll work closely with Product Managers and R&D teams to turn product requirements and user needs into practical, well-designed solutions. This is a hands-on role with real ownership. We value designers who think beyond visual appearance, understand how users interact with software, and are comfortable proposing solutions rather than simply following instructions. Alongside product design, you may occasionally support web, HR, and marketing initiatives with visual design work. What you'll do Design intuitive user interfaces for Action1's SaaS platform. Create user flows, wireframes, mockups, and interactive prototypes. Improve usability and simplify complex product workflows. Refine product interfaces based on user feedback, usability insights, and technical constraints. Occasionally create visuals for websites, HR initiatives, and marketing materials. What we're looking for 2+ years of professional experience in UI/UX or product design, preferably for SaaS or web applications. Strong UI/UX skills, including interaction design, user flows, information architecture, and visual design. Hands-on experience using AI-powered design tools and solutions to accelerate workflows, explore ideas, and improve design outcomes. Nice to have Experience designing complex B2B SaaS products, dashboards, or administrative interfaces. Experience with user research, usability testing, and data-informed design decisions. Understanding of responsive design, accessibility, and WCAG principles. Basic knowledge of HTML, CSS, and frontend development constraints. Familiarity with IT infrastructure, cybersecurity, or endpoint management products. Please include a portfolio demonstrating your product design work. We especially value examples showing the problem, your design approach, and the final solution. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Lead the monthly, quarterly, and annual global income tax provision in accordance with ASC 740. Oversee general tax accounting processes and account reconciliations.

Location: Dallas, USA; New York, USA; Orlando, USA We are looking for a Senior Python Engineer who writes production code every day. You will build new components and refactor business-built tools into well-engineered applications. You will work directly with portfolio managers to understand how the tools are used and what must not break. This is a 100% hands-on role, not an advisory or architectural role. On-site at the client’s office in Downers Grove, IL (Chicago area), 3 days/week Duration: 12+ months The estimated salary range for this position is $140,000 to $160,000 per year. Design, develop, and maintain production-grade Python applications and APIs. Refactor and modernize Python/Excel tools built by business teams by adding tests, structure, security, and observability. Work directly with portfolio managers and front-office users to clarify requirements and validate results. Build data-intensive and analytics features using SQL and cloud data platforms. Contribute to CI/CD, automated testing, and code reviews. Apply AI-assisted development practices where they improve speed and quality. 5+ years of hands-on experience in production Python development. Python is the main language in your current role. ETF or investment front-office experience (asset management, investment banking, or capital markets). At a minimum, you have worked directly with portfolio managers or traders. Experience modernizing legacy or business-built applications. Strong SQL skills and experience with cloud platforms (AWS preferred). Experience with API design and integration, automated testing, CI/CD, and Git. Ability to gather requirements directly from business users and communicate clearly with non-technical stakeholders. Willingness to work on-site in Downers Grove 3 days/week. Experience with fixed-income ETFs, portfolio management, or investment analytics. Experience with Aladdin, BNY, or comparable investment platforms. Experience with Snowflake, Redshift, Databricks, or BigQuery. Experience with AI-enabled development, agentic workflows, or AI-assisted SDLC.

Location: El Salvador; Colombia; Nicaragua; Honduras; Guatemala; Ecuador We are seeking an energetic, bilingual Orthodontic Treatment Coordinator to support our client’s high-volume Orthodontic practice. The ideal candidate has hands-on experience in a U.S. orthodontic office, is confident converting new patient leads into scheduled consultations, and can explain orthodontic treatment, insurance, and financing options clearly in both English and Spanish. This is a dedicated remote position working directly with the practice’s team. Key Responsibilities: Manage incoming leads: handle all incoming patient inquiries, CRM leads, and new patient calls, responding to every new lead immediately. Follow up and convert: conduct high-volume outbound follow-ups by phone, text, and email, overcome objections, and convert inquiries into scheduled new patient consultations. Schedule consultations: book new patient consultations in the practice management system. Confirm appointments: personally confirm each appointment three days before and again one day before the visit to maximize attendance. Educate patients: build relationships with prospective patients and explain orthodontic treatment options (braces, clear aligners/Invisalign) in English and Spanish. Explain coverage and payment: answer questions about orthodontic insurance benefits, co-pays, lifetime maximums, third-party financing, and payment plans. Keep the CRM current: maintain accurate records, lead stages, and communication history so no follow-up is missed. Track performance: monitor and report monthly lead-to-consultation conversion metrics. Requirements Must Have: Minimum of 2 years of experience in a U.S. orthodontic practice as a Treatment Coordinator, New Patient Coordinator, or in a similar patient-facing role. Only candidates with orthodontic experience will be considered; general dental experience alone is not enough. Strong working knowledge of orthodontic treatment options, orthodontic insurance verification, third-party patient financing, and payment structures. A proven track record of converting leads into scheduled consultations, and comfort discussing your past sales performance. Hands-on experience using CRM software for lead and pipeline management. Bilingual in English and Spanish, with excellent written and verbal communication skills. Professional English proficiency is required. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 9:30 AM – 6:30 PM PST.

Location: United States; Mexico GoMining is a Bitcoin cloud-mining platform that has grown into a full crypto ecosystem: Digital Miners, the GOMINING token, GoMining Card, Wallet, Simple Earn, the VIP programme and Miner Wars. We’re growing fast and plan to multiply sales next year. A large part of that growth will come from partners who already have big audiences. This role brings those partners in across the United States. We’re hiring one BDM per region, and this position covers the US market. You’ll find and sign affiliates and partners with large networks in the US: crypto exchanges and media, iGaming operators and affiliate networks, brokers, fintech players, streamers and influencer agencies. Our offer to them is one of the strongest on the market: a high commission on every sale their audience makes, plus a lifetime revenue share. Your job is to put that offer in front of the right people and close the deal. This is not a desk job and not mass cold outreach. You’ll spend much of your time in the field, at conferences, expos and meetings across the US, holding live negotiations every day. You’ll be one of the first members of a regional BD team we’re building from scratch. Your income grows directly with the volume your partners bring in, and the bonus is uncapped. What you’ll do Hunting: find the partners who matter Map the partners with the biggest reach in the US: crypto (exchanges, wallets, media, communities), iGaming and gambling (operators, affiliate networks, streamers), brokers (forex, CFD, investment platforms), fintech and payments, large media and influencer agencies. Work the field: attend crypto, iGaming, affiliate and fintech conferences across the US, book meetings in advance and close partnerships on site. Use your own network and local reputation to get in front of decision-makers, not just whoever answers an email. Closing: run the full cycle Own every deal end to end: first contact, negotiation, agreeing terms, onboarding, launching traffic and the first sales. Negotiate with founders and senior management, and show clearly what partnering with GoMining is worth to them and their audience. When a partner says no, find out why and bring that back so we can sharpen the offer. Growing: turn partners into volume Grow the partners you’ve signed: higher volume, new formats, and special offers for their audiences. Keep your pipeline up to date in the CRM, report weekly on the funnel, and file a short results report after every trip. Share what you see in the US market (competitor offers, partner expectations, local payment specifics) with the team. What success looks like First month: you know the product and the partner offer inside out, your US pipeline is mapped, and your conference and meeting calendar for the next quarter is set. First 3 months: you’re running a steady rhythm of in-person meetings, your first partnerships are signed and live, and the first sales are coming in through your partners. Ongoing: we measure you on new active partners per month, sales volume and revenue from those partners, and how well your meetings convert into signed deals. Requirements 3+ years in business development, partnerships or affiliate management in crypto, iGaming, gambling, brokerage or fintech. Your own network in the US (affiliates, networks, operators, media). This is the main requirement. A track record of closing large partnership deals, with numbers you can walk us through. Confidence negotiating with founders and senior management. Readiness to travel a lot to conferences and meetings across the US. A hunter mindset: proactive, fast-paced, driven by results and money. Fluent English. Would be a plus Spanish, to work with the US Hispanic audience. A personal reputation in the US crypto, affiliate or iGaming community. A strong grasp of affiliate models (CPA, RevShare, hybrid) and traffic. Experience with large affiliate networks and streamers. Knowledge of US payment and regulatory specifics. Benefits Sales-driven pay: a fixed salary plus an uncapped bonus on the sales volume your partners bring in. A travel and conference budget for field work across the US. Fast decisions and direct access to the head of the direction. Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: (Multiple States), United States Job Overview As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care. Key Responsibilities Triage front desk operations, answering phones, checking patients in/out. Coordinate patient appointments and clinical care. Manage incoming and outgoing shipments and deliveries. Verify insurance benefits and collect payments. Coordinate with billing department. Provide exceptional client service to patients, staff and vendors. Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Maintain the reception area, keep inventory of furniture and supplies. Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full. Required Background Undergraduate Degree Active Medical Assistant License At least 2 years of relevant work experience Desired Qualities & Skills Passion for mental wellness and client care. Strong problem-solving skills, ability to figure things out on your own when needed. Excellent verbal, written, and analytical skills. Ability to manage electronic medical records. Fluency with Gmail, Excel, Word or Google Drive, etc.

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: New York City, NY Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Our Scaled Revenue Strategy & Operations (RSO) team is seeking a highly analytical and strategic individual to drive impact across our North America Mid-Market (MM) sales team. This role has a deep focus on scaling Mid Market in North America, but also has the opportunity to drive global projects at scale.  You will be pivotal in driving sales rigor, providing business insights, and propelling the sales strategy and operational effectiveness across MM Sales team. This role will partner closely with Sales Leadership and cross functional Partners to lead diverse, high-impact projects focused on go-to-market (GTM) motions and operational excellence for a rapidly growing part of the business. Location: This role is based out of our New York Office. Responsibilities: This role requires a leader who can operate seamlessly between deep analytics and driving operational and/or strategic improvements for our Sales Team.  In addition, this role requires strong interpersonal and communication skills required to liaise with senior leaders in the organization.  This role will liaise with Directors regularly to drive impact through scalable actions. Strategic Planning & Go-to-Market (GTM) Leadership Annual Planning: Lead and/or support the annual and quarterly sales planning processes, including developing business plans, operating models, customer segmentation, and resource allocation. GTM Strategy: Develop and recommend GTM strategies for the Mid-Market segment, including key segments, in close collaboration with senior Sales and cross-functional partners. Project Management: Lead complex, cross-functional project management efforts to ensure seamless implementation of new sales initiatives and operating rhythms across teams. Business Performance & Analytics Reporting: Develop and partner with central analytics on executive-level reporting on a weekly, monthly, and quarterly basis to track pipeline health, pitch velocity, and seller productivity. Actionable Insights: Deep dive into business performance to proactively diagnose key issues, identify levers for growth, and translate complex insights into clear, measurable action plans for Sales leadership. Operational Excellence Sales Processes: Drive improvements in sales processes through analytics and understanding of the business  (i.e. pipeline management, forecasting) and collaborate  across teams to execute. Process Optimization: Optimize sales and RSO  processes, streamline workflows, and work with central teams to build automation and drive scalability. Scalability: Partner with central teams to implement and scale best practices. Required Qualifications: Education: Bachelor’s degree or equivalent. Professional Tenure: 8–12 years of professional experience in a strategic or operational function, such as Revenue/Sales Operations, Business Operations, Management Consulting, or Investment Banking. Industry Preference: Experience in the online advertising and tech industry is highly preferred. Domain Expertise: Strong analytical background with ability to handle complex excel models and experience using SQL. Language: Fluent in English written and oral communication. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-Hybrid Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $180,200 — $252,300 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the  Manager, Customer Support  Key Responsibilities: Provide timely and world class customer support to users via multiple channels Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required Take ownership and follow up on open cases which are unresolved Build strong client relationships by following up with customers in a timely manner Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system Support the department’s goals, objectives, and deliverables  Assist in selecting, training, and evaluating team staff Drive training, technical knowledge, and KCS adoption for the team and organization Enable others to exceed established service delivery guidelines and key performance indicators Your Key Strengths: LTHC Industry and PCC Platform Experience (Preferred not required) 2-3 years working experience in a Customer Support, Help Desk Support, or Technical Customer Service role Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members Ability to handle clients professionally and with a high level of confidence during all interactions Must excel in a fast-paced environment where critical thinking and time management skills are required for success Sound understanding of API and service technologies and functions Take initiatives and help establish a positive team environment built on mutual trust and respect Participate in the development and improvement of operational tools and processes Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning Innovative thinker who is positive, proactive, takes accountability and readily embraces change Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals Ability to establish and maintain effective working relationships with internal and external stakeholders  Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) #Remote #US #MG-LI1 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $70,000 and fulltime benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime Eligible

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11503 Technical Operations & Administrative Virtual Assistant Independent Contractor – CPT-11503 Technical Operations & Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A mechanical division within an insurance claims consulting company is seeking a technically minded Virtual Assistant to work directly with the division manager and support a team of engineers and technical professionals. The VA will assist with technical report review, spreadsheet creation, document formatting, email monitoring, file organization, and recurring administrative coordination. An engineering background is preferred because many of the reports involve mechanical systems and technical construction topics. However, candidates with relevant construction or technical industry experience should also be considered. The client will provide hands-on training on company-specific processes and review work before it is finalized externally. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Technical Report & Document Support Review technical reports for completeness, consistency, formatting, and obvious errors Assist with corrections and revisions based on client direction Understand the general technical context of reports rather than reviewing solely for grammar Format reports and supporting documentation Review and organize technical documents Prepare documents for the manager's final review Ensure completed materials follow established internal standards As familiarity with the business develops, assist in drafting technical reports using the manager’s notes, findings, and instructions, subject to the manager’s review and approval. Review incoming reports and update emails for completeness, required information, consistency, grammar, and formatting. Flag unclear technical details, questionable information, or inconsistencies for the manager’s clarification. Excel & Data Support Create and maintain advanced Excel spreadsheets Organize and manipulate technical and project data Format spreadsheets and reports for internal use Assist with calculations and recurring data-management tasks Prepare organized information for manager and team review Review spreadsheets and reports for missing information, inconsistencies, and obvious numerical discrepancies; flag potential issues for review. Executive & Team Support Serve as a direct administrative assistant to the Mechanical Division Manager Monitor the manager's email and flag important items Assist with email organization and recurring follow-up Support six additional technical team members as directed Track outstanding documents and assignments Help ensure work is properly organized before routing through the manager for final review Monitor the manager’s incoming emails throughout the workday, flag urgent or important messages, and bring matters requiring attention to the manager’s notice. Track and follow up on outstanding requests, assignments, and responses across the manager’s team of approximately six members. Follow up with team members to ensure requests are acknowledged and tasks are completed, particularly when the manager is traveling. Help maintain timely responses to clients and colleagues in line with the company’s emphasis on prompt customer service. File & Document Management Upload and organize files within OneDrive Maintain consistent folder and document organization Save and retrieve reports, attachments, and supporting materials Assist the manager with remote access to organized information while traveling Maintain current versions of documents and reports Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Engineering, construction, or related technical background strongly preferred Civil, mechanical, electrical, or similar engineering education/experience is a strong plus Construction-industry experience may substitute for direct engineering experience Strong Microsoft Excel skills required Strong Microsoft Word skills required Adobe Acrobat/PDF document-management experience preferred Technical report or document-review experience preferred Strong file-management and organizational skills Excellent English communication IDEAL CANDIDATE PROFILE Technically minded with strong analytical ability Highly proficient with Excel Strong attention to detail Comfortable reading technical or construction-related documentation Organized and dependable Able to identify inconsistencies and formatting issues Comfortable working directly with engineers and technical professionals Able to learn company-specific reporting processes Strong spoken and written English Comfortable working independently after hands-on training APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Excel Microsoft Word Microsoft Outlook Microsoft OneDrive Adobe Acrobat or Similar PDF Software Microsoft 365 Work Schedule Contracted Hours per Week: 30 Hours (Expected to increase to 40 hours/week following initial training) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch) Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL:  Junior, Senior, and Advanced Level Contracted Hours per Week: 30 hours/week (Expected to increase to 40 hours/week following initial training) Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch) Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems.  They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets.  They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring. What you’ll do in this role: Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents. Ensure maximum trading system availability to avoid missing any key trading opportunities Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows) Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines) Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe. Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools. Build documentation for common procedures, troubleshooting scenarios and system architecture. Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment What’s needed in this role: Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process Prior experience supporting high performance applications, process monitoring, and troubleshooting Prior experience supporting equities/equity options trading Prior experience working with FIX protocol and alternative exchange protocols Script development experience a plus SQL experience including queries/updates/table creation/basic database maintenance Linux & Windows platform support experience in a large-scale production environment Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred Demonstrated knowledge of network communications, including use of multicast networking Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required B.S. in Computer Science or equivalent degree Self-motivation and intellectual curiosity;  desire to continually grow and always seek improvements in production support function High level of ownership and accountability, reliability, and strong follow through Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently Strong organizational skills, including ability to effectively plan and prioritize Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities Must be able to quickly apply prior context to troubleshooting and communication efforts The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1