Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
Game Presenter (Middle East Region) position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Responsibilities
Communicate with players from different countries around the world· Answering customers questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Ensure games are dealt according to the procedure, as per training
Requirements
Turkish language
Enjoy working as part of a close & friendly team
Willingness to discover the gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in Turkish language
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Free subscriptions (LinkedIn Learning, Pluralsight)
Referral a Friend Program with financial reward
Professional Make-up Training
Shifts
1st day 08:00-16:00
2nd day 16:00-24:00
3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track account metrics and take the initiative to rectify/enhance on the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
Proven work experience as a, Account Manager, Sales Account Manager or similar role
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
Extensive, accurate product knowledge.
Location: Yerevan, Armenia
Description
Imagine Live is looking for a Shift Manager who will be responsible for ensuring the quality and continuity of live broadcasts, addressing issues that may arise during live sessions and guaranteeing compliance with internal procedures and regulatory standards in the studios.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Responsibilities
Take responsibility for the safety and smooth operation of the floor and gaming halls
Regularly monitor the game halls to ensure all equipment is functioning properly
Ensure smooth operation during the shift
Monitor the performance of Pit Bosses and Floor Supervisors throughout the shift
Establish performance metrics for team members, Pit Bosses and Floor Supervisors and work with them to ensure all the standards are met
Present proposals to management to revise goals and standards
Participate in the development of internal documents (manuals, procedures, regulations, etc.)
Recommend development plans for team members to the management
Arrange one-on-one meetings with team members, Floor supervisors and Pit Bosses to provide feedback on the established KPIs
Report any violations or issues arising 24/7 to their immediate supervisor, Studio Operations Manager and the CEO of Imagine Live
Communicate with partners regarding general notifications, game cancellations and other topics
Qualifications
2+ years of relevant experience in a similar field
Strong written and verbal communication skills
Analytical thinking and problem-solving skills
Previous land-based and/or online supervisory casino experience
Fluency in Armenian and English
Organizational and reporting skills
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Invoice Controller is a person who is responsible in maintaining accurate records and assisting in inventory control. You will also be in charge of checking and closing supplier invoices on a daily basis.
Responsibilities:
Checking and close supplier invoices on a daily basis
Ensure supplier invoices match received stock
Maintain accurate records and assist in inventory control
Contact supplier if a mistake is identified
Ensure invoices are signed and paid for satisfactory deliveries
Uploading and archiving invoice data
Assisting with past due or denied invoices
Prepare ad-hoc performance reports on KPIs, financials and operational metrics
Requirements:
Bachelor degree from a reputable university with a good understanding of accounting principles through education or work experience
3 plus years of experience in a similar position is required for this job
Trustworthy with a strong sense of responsibility and ownership
Strong MS Excel skills, or basic skills with the ability to learn and develop
Positive personality that contributes to an overall high energy work culture
Eager to learn and develop oneself
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for highly organized candidates with good quantitative ability for the position of Fleet Manager. Fleet Managers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties.
Moreover, Fleet Managers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision making skill.
Responsibilities:
Assisting in the recruitment of quality drivers into the fleet.
Developing efficient driver schedules to maximize profits.
Managing drivers so they adhere to strict schedules.
Registering and licensing all vehicles under their management.
Finding ways to cut costs and maximize profits.
Developing strategies for greater fuel efficiency.
Maintaining detailed records of vehicle servicing and inspection.
Scheduling regular vehicle maintenance to ensure operational efficiency.
Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
Monitoring driver behavior and ensuring a high level of customer service.
Utilizing GPS systems to monitor drivers and track vehicles in case of theft.
Requirements:
2+ years in a logistics role.
Experience in the transportation industry.
Outstanding organizational skills.
Analytical mindset and good problem-solving skills.
Attention to detail.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
The Product Designer is responsible for delivering largely independent UI and UX for our different platforms. As a Product Designer at toters, you will collaborate with teams of designers, researchers, engineers, content strategists, and product managers throughout the product process, setting the bar for creative excellence and providing best-in-class visual design thinking and usability expertise at the start of every project. You will utilize user flows, wireframes, flow diagrams, storyboards, user interface mockups, and/or high-fidelity prototypes to convey the user experience at different phases of the design process. It will be your mission to promote the prioritization of design-centered adjustments, adjustments, and enhancements.
Responsibilities
Create user-centered designs by embracing an outside-in approach, bringing the voice of the customers into the organization, gather customer feedback, analyze and synthesize usability findings, develop user journeys.
Design intuitive, results driven products and thoughtful user experiences that balance aesthetics and usability.
Perform user research, conduct user tests, and design the overall functionality of the product to guarantee an excellent user experience.
Be resourceful and creative to overcome obstacles and turn challenges into opportunities.
Develop Prototypes to demonstrate and evaluate potential ideas with stakeholders and validate hypotheses by conducting usability testings.
Listen and share with colleagues across the company to drive collaboration.
Work within an Agile team environment that delivers through iteration.
Maintain design consistency throughout our products.
Discuss design principles and guidelines with various company stakeholders to gain their support.
Be the user-advocate by conducting usability tests on early designs and making implementation recommendations from a user-centered standpoint.
Above all, enjoy creating cutting-edge consumer applications for the Web and mobile platforms.
Qualifications
You hold a BA/BS degree or equivalent practical experience; an advanced degree is a plus.
You have 5+ years of experience in UX & UI design.
You’re skilled with Figma, Sketch, or other design tools.
You’re familiar with design thinking and human-centered methodologies.
You know how to conduct or interpret user research and usability testing.
You use data and user insights to guide your decisions.
You’re an excellent communicator and a team player.
You thrive in a fast-paced, iterative, and remote-friendly environment.
You understand the importance of design systems and consistency.
You’ve collaborated with PMs, engineers, and stakeholders to bring ideas to life.
You’re comfortable designing end-to-end experiences, from research to high-fidelity UI.
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
We are looking for a Shuffler to work in Live Casino Studio. We are looking for a detail-oriented and enthusiastic individual who is ready to join our professional team. The candidate will be responsible for managing all playing cards and game-related equipment.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
Responsibilities
Shuffle cards in the shuffling area according to operating procedures
Shuffle and change cards on live casino tables when necessary
Keep in order and be in charge of the shuffling area and game-related equipment
Perform other duties as assigned
Requirements
Attention to detail
Ability to work on a flexible schedule
Good working communication skills
Strong organizational abilities
No previous job experience required
Benefits
Free taxi (only for evening and night shifts)
One-shot bonuses in case of childbirth marriage
Gym membership discount
Free of charge, coffee/tea, ice cream
3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment)
Team building
Free of charge professional books
Free subscriptions (Linkedin Learning, Pluralsight, etc.)
Referral Program with financial reward
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
Responsibilities
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Requirements
Enjoy working as part of a close & friendly team
Willingness to discover gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Free subscriptions (LinkedIn Learning, Pluralsight)
Referral a Friend Program with financial reward
Professional Make-up Training
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is an exciting opportunity for an exceptional software engineer passionate about open source software, Linux, and Web Services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.
Canonical's Store team develops and operates a large system of backend services that power the
Snap Store
and
Charmhub.io
marketplaces. Our services are built primarily in Python, with a bit of Golang.
We have some exciting challenges ahead including continuing to scale our production architecture, significantly expanding the range of software we can deliver through the system powering our marketplaces, and enhancing our offering for the booming world of IoT and for large Enterprise solutions.
If you have a passion for clean APIs, have a bias towards shipping, and believe that automated tests are the key to higher velocity and reliability, you'll fit right in.
What you’ll do
Collaborate remotely with a globally distributed team.
Write clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
Design and implement new features and enhancements from spec to production and ongoing operations at scale.
Review code and technical designs produced by other engineers.
Discuss ideas and collaborate on finding good solutions.
Work remotely with global travel for 2 to 4 weeks for internal and external events.
Who you are
You have demonstrated professional proficiency in developing public-facing APIs and web applications using Python.
You have a broad technology base but favour backend code and infrastructure.
You know your way around relational and non-relational databases and can effectively design data models that perform well, and tune queries to access them.
You are comfortable with Ubuntu as a development and deployment platform.
You have demonstrated strong academic performance in Computer Science, STEM or a similar degree.
You love technology and working with a diverse set of talented people.
You are curious, flexible, articulate, and accountable.
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated.
About Canonical
Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu. Canonical is a unique tech company - global, remote-first, open source, with 700 professionals across 50 countries - we want to be the world’s best, not biggest, global software company. With almost every team remote by default, Canonical sets the pace on the 21st-century digital workplace.
What Canonical offers:
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
#stack
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our mission is great open source
It is our mission to make open source software available to people everywhere. We create world-renowned software, impacting the lives of millions of people every day.
The web team works in a multi-disciplinary environment with visual designers, UX designers and other developers to bring exciting new web projects to life. We help and learn from each other and constantly strive to improve both our work and our processes.
Required skills and experience
Demonstrable experience of work on modern web applications
A strong understanding of HTML, CSS with SCSS and JavaScript
Experience with Javascript components libraries
Experience with TypeScript
Experience with responsive user interfaces for a wide range of devices and browsers
Experience with Git or other version control systems
Awareness of SEO best practice
Consideration of accessibility in all aspects of your work
A strong understanding of web performance in complex user interfaces
Ability to interact with UX, designers and server-side developers
Curiosity about technology and a thirst to learn
Based in EMEA timezones (Europe, the Middle East and Africa)
University degree or equivalent education
Useful experience if you have it
Familiarity with Linux desktop technologies
Server-side languages, such as Python or NodeJS
Experience working on a large scale React (with TypeScript) project
A history of open source contributions
Relevant work experience
Who you are
We want a Web Developer who loves what they do. You are passionate about web standards and keep abreast of new developments in our industry. You always look for opportunities to improve your skills. You like to show off what you’re working on and also learn from others. You have strong attention to detail and value the design of a product as much as you value the code. You have strong communication skills and maybe even blog once in a while. You’re aware of the latest CSS techniques but also know the limitations that developing for a broad audience can bring - actually, you embrace the challenge.
In this team
You’ll create high fidelity websites and web apps using the latest incarnations of HTML, CSS (SCSS) and Javascript (React and TypeScript)
You’ll help maintain existing projects including updating content and adding new pages
You’ll manage incoming requests for updates and liaise with or delegate to other people as necessary
You’ll ensure the standard of our output remains high and consistent across our whole product portfolio
You’ll ensure new pages are published according to specification and in compliance with our web style guide
You’ll participate in and contribute to our living style guide, Vanilla Framework.
Work closely with UX designers and visual designers to implement exemplary user experiences.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: This is a globally remote role.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring talented
Software Engineers
with strong
Python, Packaging and Linux skills
and who want to have a positive impact on the day-to-day workflow of thousands of snap, rock and charm publishers. To be successful on this team you'll need to be interested in packaging formats, build systems and automation that can simplify the lives of developers and engineers trying to ship software to the widest possible audience.
We design and maintain specialist Python tools to support the developer build and publication process. The team takes responsibility for tooling that builds
snaps
,
charms
and more recently,
rocks
.
Snapcraft
allows developers to deliver app updates to millions of Linux systems automatically, eliminating the long tail of supported releases and complex install instructions. Snapcraft enables thousands of applications from over a thousand developers, including well-recognised names like Spotify, Slack, and Microsoft.
Likewise,
Charmcraft
enables collaboration between charmed operator developers, and publication on
Charmhub
, home of the Charmed Operator Collection.
Charmed Operators enable developers to package software like databases, event queues, caches, observability tools, identity tools and more, right alongside the operations code that enables teams to integrate and operate that software at scale from Day 0 to Day 1,000, and beyond.
And
Rockcraft
provides the means for container developers to build production-grade Ubuntu-based container images, regardless of their experience as a software developer. These container images are called Rocks and can be found in various popular container registries, like Docker Hub, offering an opinionated and consistent design that focus on security while providing an homogeneous user experience across all rocks.
What we are looking for in you
You have expertise in Python.
You have a strong understanding of the makeup of a modern GNU/Linux distribution.
You have a good understanding of build systems and toolchains, including for cross-compilation.
Experience working with container technology, such as Docker, Kubernetes and LXD.
Use your familiarity with languages, toolchains, frameworks, integrations, and CI systems to extend the snap build ecosystem
Work with external open source and commercial projects to understand how we can better serve community needs.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Closing
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Compensation
The US base salary range for this role is listed above, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
We’re looking for exceptional software engineers to join our team in doing the hard work that makes our users’ lives easy. We run on a mix of Clojure and JavaScript (and TypeScript), and the ideal candidate has shipped production code in one or more of these languages. You’ll be expected to ship major features end to end across our JavaScript and Clojure codebase, as well as deal with some of our trickier backend issues as they arise. Some familiarity with machine learning, compiler theory and modern big data infrastructures would be helpful. You should have strong product sensibilities and deeply care about the end user experience.
We are hiring for multiple backend software engineer positions.
About You
Experience in Clojure (or a strong desire to learn)
Track record of shipping products of significant complexity
Solid CS background (acquired through either a CS program or shipping software in a production setting)
Able to make good technical judgements and back them up articulately
Nice to have: Experience with JDBC and database integrations
Nice to have: Experience and knowledge of the Java ecosystem and JVM tuning
Nice to have: history of open source contributions
Nice to have: experience in JavaScript / Typescript (our frontend is in JS and TS)
Compensation
The US base salary range for this role is $110K–$210K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.
We are hiring for multiple frontend software engineer positions.
Why choose Metabase
The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs.
You’ll get to work in open source and get feedback directly from users and customers out in the open.
The company is growing and so is the business. We’re adding new remote team members from around the world and improving our processes. It’s an exciting time and you can really have an impact on how things work here.
We’ve tried to design our work environment to fit into real life. Work is only one part of who you are, so we emphasize reasonable workdays and prefer planning and avoiding panic. People at Metabase have families, dogs, plants, and lives outside of work and we try to support that however we can.
What we're looking for
You care about crafting delightful user experiences
. You like to write code to enable people to do something and you understand that details and things like copy matter. If your focus is only on code this might not be the best role for you.
Prior experience shipping non-trivial apps using React + Redux (or equivalent)
. Our front end is written in React (surprise!), so you’ll need really strong React and JavaScript knowledge to build fast and thoughtful user interfaces.
You have experience
writing tests, giving good feedback on other people’s code
, and writing proposals for more complicated problems that are thoughtful and clear. As we’re a remote company (even outside of pandemics)
communication and clarity are really important
.
Due to the nature of what we work on, computer science-y problems come up frequently. We’re not picky about a specific degree or accolade, but you’ll be expected to
write fast and performant code
and deal with a fair bit of
data structure manipulation
regularly.
We like everyone to care about the nuts and bolts of how to make things look good, so you’ll be expected to use our style guide and if necessary write or update our CSS,
so comfort in CSS and familiarity with things like design systems and component libraries is a necessity
.
You’ve worked on a large and complex JavaScript project. Metabase is a big product and code base so the
ability to adapt existing code and integrate new code into established systems
is important and you should feel comfortable digging in.
Not essential, but nice to have
Knowledge and prior experience with data visualization (especially if it has involved dc.js and d3.js).
Previous contributions to open source (not a requirement, but a huge plus).
Either pre-existing knowledge or interest in learning some Clojure, the language much of the backend of our application is written in.
The types of problems you'd get to work on
Lightning fast interaction with data. Think things like letting people see all the orders that came in from a specific region by clicking directly on a custom map of their sales regions and then letting them filter that list visually by directly interacting with the data table - and all of this happening in a responsive and delightful way.
Augmenting visualizations. To allow for people to further institutional knowledge, build the feature to allow annotations directly on specific data points in a line chart, and then determine how to expose those when it makes sense across dashboards and the entire app.
Wayfinding. We want to make sure people don’t have to do work that’s already been done, so build new ways to surface important metrics or segments to the right users across Metabase.
Embedded analytics. We have customers who deliver analytics to their own users via our embed product. You’d get to tackle the problem of making sure those can match their own products visually and enable easier integration of the embeds into their own code.
Compensation
The US base salary range for this role is $110K–$210K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Barcelona, Spain; Athens, Greece; Romania; Germany; France; United Kingdom; Ireland; Italy
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The German Translator role focuses on delivering high-quality translations across various content types using standard CAT tools and adhering strictly to client-specific guidelines and processes. It involves continuous quality improvement through feedback, training, and collaboration, while meeting key performance indicators in productivity, quality, and timeliness.
Job Responsibilities
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
Perform translations in various translation tools for assigned clients and projects
Translate various types of content, e.g. marketing, help, UI, or regulated content
Support the team with copy-edit tasks on selected content types
Master the standard CAT tools and tools associated with translation work for internal clients (e.g. tools for creating queries or checking the live UI elements)
Precisely follow the established translation process, e.g. always raise queries when there is a need to
Precisely follow the style guide and overall client requirements
Improve based on the corrections made by senior team members as well as the client reviewers
Keep track of personal error statistics and work on the weak spots
Take part in the internal trainings and the ones organized by the clients
Participate in the error arbitration process
Meet the KPIs in terms of productivity, on time delivery and quality
Take part in the internal quality meetings and the quality calls organized by the client for the whole team
Constantly analyze own gaps and think of what assistance the senior members can provide to help address those
Meet the goals set by the team manager
Experience and Skills
Native-level fluency in German language
Fluency in English, both written and spoken
2-4 years of experience in translation/localization/editing or content writing
Good understanding of the localization process
Good user experience of standard software, such as Windows and Office applications
Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA
Ability to learn new localization tools and applications quickly
Excellent interpersonal, written and verbal communication skills
Ability to work with tight deadlines
Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
Ability to solve practical problems and deal with a variety of concrete variables in
Ability to work within a virtual team
Fast learner, motivated, versatile
Education Level
University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating)
Job Reference: #LI-JC1
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