Location: San Mateo
Workplace: Hybrid
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a frontier data research lab. Their thesis: models are what they eat. A large share of training compute is burned on data that's redundant, irrelevant, or harmful - so they built a platform that automatically curates petabytes of raw data into high-quality training data. It's modality-agnostic, needs no labels, and runs inside the customer's own cloud or on-prem.
The results are concrete: 7-40x faster training, performance as if trained on 10x+ more raw data, and models with less than half the parameters beating larger ones. AI labs and enterprises use it to train and adapt their own models.
Our client has raised ~$60M across Seed and Series A, led by Felicis and Amplify Partners, with Radical Ventures, Microsoft, and Amazon. Angels include Geoff Hinton, Yann LeCun, and Jeff Dean. The team is growing fast on the back of a strong enterprise pipeline.
THE MISSION
Every company should own its intelligence. Our client wants every AI team - not just the frontier labs - to have frontier-quality training data and full control over the cost and roadmap of their own models.
THE OPPORTUNITY
Our client is hiring an AI Developer Experience & Media Lead to build its media and developer experience function from zero. You'll be the voice of the company on X and beyond, turning real research into threads, demos, videos, and launches that technical people actually want to read and share.
You'll sit on the marketing team and work directly with the co-founder on content strategy and execution, with direct access to the researchers and engineers doing the work. No legacy playbook, no layers of approval - and an AI community that's already paying attention.
WHAT YOU'LL DO
- Turn research and product work into technical storytelling - threads, demos, videos, and launches
- Run the company's voice on X day-to-day: posting, replying, quote-posting, and joining live conversations in real time
- Help founders and researchers show up in their own voices - draft for them and enable their social presence
- Own research launches end to end across X, the technical blog, and video - angle, assets, sequencing, follow-through
- Build real relationships with researchers, open-source developers, AI creators, and technical founders
- Bring community feedback back to product and research to shape what gets built and communicated next
- Experiment across formats and channels, track what earns attention and trust, and let the data steer strategy
WHAT YOU BRING
Must-haves
- An active personal X account with 1,000+ followers and a technical audience
- Experience creating social content that explains technical concepts
- You build your own technical demos - code, notebooks, and video
- Strong short-form technical writing - threads, posts, blogs
- 2-7 years in technical content, developer marketing, or DevRel in AI/ML
Nice-to-haves
- CS, ML, or other technical degree (or equivalent self-taught depth)
- Experience at an AI model or infrastructure company
KEY SUCCESS DRIVERS
- X-native: you're already in the AI conversation and know what earns respect from researchers and engineers
- Technically credible: you can read a paper, build a demo, and explain it without losing the substance
- Ownership: you ship without waiting for a brief and take on the unglamorous work
- Experimental: you test formats, read the data, and double down on what works
- Focused: you prioritize ruthlessly when everything looks important
- Collaborative and candid: you work closely with founders and researchers and give honest feedback with respect
- At home in a fast, flat, in-person startup
WHY JOIN?
- Real material: research with measurable, dramatic results - you'll never have to fake the story
- Greenfield ownership of the whole function, working directly with the co-founder
- Built-in credibility: backed by Felicis, Amplify, Radical, Microsoft, Amazon, Hinton, LeCun, and Dean
- Early equity at an inflection point, when brand and community compound most
- $160K-$230K base + significant equity
- 100% covered medical, dental, and vision; 401(k) with 4% match; unlimited PTO
- $2K wellness and $1K learning stipends; daily lunches; relocation assistance; open to visa transfers
INTERVIEWING PROCESS
1. First chat with the Hiring Manager (30 min)
2. Head of Marketing interview (45 min)
3. Take-home content exercise (1 hr)
4. Founder conversation (30 min)
5. On-site team meet (1 hr)
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Гибридlead$2K wellness and $1K learning stipends; daily lunches; relocation assistance; open to visa transfers
Location: 350 South Grand Avenue Suite 4500, Los Angeles, CA 90071
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Staff Data Engineer who can take ownership of and drive key initiatives across Data Platform Engineering, including the data lake, event instrumentation, data quality, and data governance.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,000 - $240,000
- Zone C: $186,500 - $224,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Manager, Data Engineering
As a Staff Data Engineer, you'll…
- Design data solutions across batch, streaming, and real-time workloads.
- Design and build reliable data pipelines using Spark, Kafka, Iceberg, and Airflow/MWAA.
- Contribute to the evolution of data lake and data platform, including ingestion, processing, storage, and serving patterns.
- Build, maintain and scale cloud data infrastructure that includes Kafka, Airflow, Druid, EMR on EKS with reliability and observability in mind.
- Implement and improve data quality, observability, reliability, and governance across data pipelines and systems.
- Define and improve standards for event instrumentation and governance, including event schemas, validation, and schema evolution.
- Build platform solutions for centralized PII handling, data retention, deletion, and residency to support GDPR and CCPA requirements.
- Build agent harness capabilities that encode data engineering standards, pipeline patterns, and quality gates into AI tools, enabling agents to safely generate, review, and operate on data platform code.
- Contribute hands-on to complex technical initiatives, troubleshoot production issues, mentor engineers, and collaborate with Analytics Engineering and other teams.
- Build agent harnesses that embed data engineering standards, pipeline patterns, and quality gates into AI-assisted development workflows.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 5+ years of experience in data engineering, building and operating production data pipelines and platforms.
- Strong experience with Spark and distributed data processing, including designing and optimizing production data pipelines.
- Experience designing batch, real-time, and streaming data solutions using technologies such as Kafka, Spark Structured Streaming, and CDC.
- Experience implementing data quality, observability, and reliability across production data systems.
- Experience with cloud data infrastructure, CI/CD, and infrastructure-as-code.
- Demonstrated experience leading complex data engineering initiatives end-to-end, from technical design and decomposition through implementation and production.
- Strong Programming and SQL skills, with experience building reliable and maintainable data systems.
You’ll thrive as a Staff Data Engineer if you:
- Can navigate ambiguous problems, evaluate architectural tradeoffs, and make pragmatic technical decisions.
- Think beyond individual pipelines and consider the end-to-end data ecosystem, from data producers through downstream consumers.
- Bring experience with data governance and privacy, including PII management, retention, deletion, data residency, GDPR, or CCPA.
- Bring experience with event instrumentation and governance, including event schemas, validation, and schema evolution.
- Collaborate with engineers on complex technical problems and help establish practical engineering best practices.
- Embrace AI and emerging technologies, applying them in your development workflow and helping the team adopt new tools through shared learnings and best practices.
- Stay curious and open to growth demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve.
Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2+ years of experience in software development.
- Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter.
- Take ownership of scoped problems from investigation through implementation and follow-up.
- Familiarity with Ruby on Rails (Rails).
- Use observability tools to understand system health and investigate issues; experience with Datadog is valuable.
- Care about testing, maintainability, and clarity in both code and documentation.
- Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes.
Bonus points for:
- Familiarity with or exposure to Kubernetes.
- Experience with Datadog.
- Experience with Terraform.
What you can expect:
- Build and improve the services that power Device Trust.
- Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices.
- Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling.
- Help establish safer ways to make and validate changes to critical systems.
- Participate in incident response and post-incident learning, turning operational lessons into lasting improvements.
- Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.
💻 THE DAY-TO-DAY
- Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.
- Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.
- Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.
- Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.
- Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.
- Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.
- Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.
🦸 YOUR SUPERPOWERS
- Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.
- Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.
- Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.
- Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.
- Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.
- Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.
⭐ BONUS POINTS
- Industry Insider: You have internship or co-op experience specifically within professional services.
- Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.
- SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11649 Acquisition & Executive Operations Assistant Virtual Assistant
Independent Contractor – CPT-11649 Acquisition & Executive Operations Assistant Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A U.S.-based holding company is seeking a full-time Acquisition & Executive Operations Assistant Virtual Assistant to support business-owner outreach, acquisition administration, executive operations, and occasional personal administrative tasks.
Acquisition outreach will remain the primary responsibility, comprising approximately half of the role. The VA will conduct professional follow-ups with business owners who have already received company outreach, determine whether they are open to a brief introductory conversation with the client, and schedule qualified introductory meetings.
The remaining responsibilities will include acquisition administration, meeting preparation and follow-up, inbox and calendar support, vendor communications, invoicing follow-ups, document organization, research, and occasional personal executive assistance.
This is not a lead-generation, high-pressure sales, or closing position. Target lists, outreach processes, scripts, SOPs, and training will be provided. The focus is on professional communication, relationship management, sound judgment, accurate documentation, and reliable execution.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Business Owner Outreach & Appointment Setting
Contact business owners who have previously received company outreach using established scripts, procedures, and target lists.
Conduct professional follow-up calls using a mature, respectful, and relationship-oriented approach.
Determine whether business owners are open to a brief introductory conversation with the client, without directly asking whether they are interested in selling their business.
Schedule qualified introductory meetings with the client following established outreach procedures.
Maintain protected calling blocks from
8:00 AM–11:30 AM and 1:00 PM–3:00 PM CT
.
Maintain a minimum of
30 outbound dials per day once fully ramped
.
Document call outcomes, meaningful conversations, objections, follow-up requirements, and next steps.
Handle routine questions professionally while avoiding discussions or negotiations regarding transaction terms.
Escalate questions regarding
valuation, financing, deal terms, or timing
directly to the client rather than addressing them independently.
Maintain a calm, professional, and consultative communication style.
Prioritize acquisition outreach over administrative responsibilities when competing priorities arise.
Use a natural, conversational, and relationship-oriented approach when following up with business owners; avoid aggressive or high-pressure sales tactics.
Explain the purpose of the outreach and determine whether the business owner is open to a confidential introductory conversation with the client.
Record business owners’ interest, objections, preferred follow-up timing, and next steps to support future outreach.
Prioritize qualified introductory meetings over call volume alone, focusing on business owners who are genuinely open to discussing a potential acquisition.
Relationship Management & Follow-Up
Follow up with business owners according to established outreach sequences.
Maintain professional relationships with business owners through consistent and relationship-oriented communication.
Confirm and maintain accurate owner names, direct contact information, and preferred communication methods.
Record interest, timing, objections, communication history, and appropriate next steps.
Schedule future follow-ups as appropriate.
Coordinate meeting confirmations and reminder communications.
Maintain accurate follow-up schedules and ensure outstanding communications are completed on time.
Acquisition Administration
Maintain accurate acquisition and outreach records, contact information, follow-up schedules, and appointment details.
Update tracking systems with call outcomes, activity notes, dispositions, and next steps.
Assist with broker correspondence and other acquisition-related communications.
Organize acquisition and deal-related documents and maintain orderly records.
Support research on companies, owners, business contacts, and other relevant information.
Assist with post-meeting correspondence, record updates, and tracking of outstanding action items.
Verify business ownership, officer information, business addresses, and contact details using relevant public websites, registries, and other reliable sources.
Record the source or supporting evidence for material company and ownership details so that research findings can be reviewed and verified.
Resolve assigned research tasks and verify relevant information before proceeding with outreach.
Pre-Meeting Briefs & Post-Meeting Follow-Up
Prepare a concise, standardized briefing before each acquisition-related meeting.
Include relevant
company background, owner information, previous correspondence, business details, and suggested discussion questions
.
Ensure relevant information is properly organized before scheduled acquisition conversations.
Assist with follow-up correspondence after meetings.
Update applicable records and track outstanding tasks, commitments, and next steps.
Executive & General Business Support
Assist with inbox organization and routine email correspondence.
Manage calendar coordination, scheduling, appointments, and meeting-related administrative tasks.
Coordinate routine communications with vendors and other external contacts.
Assist with invoicing follow-ups and related administrative tracking.
Perform research and other general business support tasks as directed.
Provide additional executive administrative support while ensuring acquisition outreach remains the priority.
Personal Executive Assistance
Provide occasional administrative assistance with:
Travel research and coordination
Reservations
Appointment scheduling
Property research
Other reasonable executive administrative tasks as directed.
LinkedIn & Referral Relationship Support
Draft professional LinkedIn outreach and follow-up messages for the client's review.
Track LinkedIn replies, follow-ups, and next steps.
Maintain organized records of LinkedIn activity.
The client will send LinkedIn messages directly from their own account.
Assist with relationship-building initiatives involving professional referral sources, including
business brokers, CPAs, attorneys, and other relevant business professionals
.
Daily Reporting
Prepare a structured end-of-day executive summary covering:
Outreach activity
Meaningful business-owner conversations
Scheduled meetings
Pending follow-ups
Completed administrative tasks
Outstanding action items
Matters requiring the client's attention.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Mid- to Senior-level experience required.
At least 1 year of U.S.-focused B2B outbound calling or appointment-setting experience required.
Excellent spoken and written English required.
Strong, mature, and professional phone presence required.
Strong phone communication and rapport-building skills required.
Experience communicating with U.S. business owners or senior decision-makers strongly preferred.
CRM/contact-management and detailed activity-tracking experience required.
Appointment setting and recurring follow-up experience required.
Executive administrative experience strongly preferred.
Experience with inbox and calendar management, research, meeting preparation, and business correspondence preferred.
Strong organizational skills and attention to detail required.
Ability to exercise professional judgment and appropriately escalate sensitive acquisition-related questions required.
Business development, account management, or customer relationship experience strongly preferred.
Business acquisitions or investment experience is a plus, but not required.
Ability to handle sensitive business, acquisition, and personal information with discretion and confidentiality.
Willingness to sign and comply with the client's required Non-Disclosure Agreement (NDA) before beginning the engagement.
IDEAL CANDIDATE PROFILE
The ideal candidate is a mature, polished, and dependable professional who combines
U.S.-focused B2B calling experience with strong executive administrative capabilities
. The candidate should be:
Confident, mature, and professional when communicating over the phone.
Comfortable speaking with U.S. business owners and senior decision-makers.
A strong listener with excellent rapport-building abilities and a natural, relationship-oriented communication style.
Experienced with B2B calling but not focused exclusively on high-pressure outbound sales.
Able to exercise good professional judgment and recognize when sensitive questions should be escalated.
Highly organized and dependable with recurring follow-ups, scheduling, documentation, and administrative responsibilities.
Comfortable balancing acquisition outreach with executive administrative responsibilities while consistently prioritizing outreach.
Detail-oriented when preparing meeting briefs, maintaining records, and tracking outstanding action items.
Comfortable working toward measurable activity and appointment-setting goals.
Strong in both written and verbal business communication.
Discreet and trustworthy when handling confidential acquisition, business, and personal information.
Adaptable and interested in supporting broader business-development and executive operations responsibilities over time.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GitHub Issues
for daily call sheets, outreach tracking, and activity logging via comments. Training will be provided; no coding experience is required.
Google Workspace
, including Gmail, Google Calendar, Google Sheets, and related productivity tools.
VoIP phone platform/number provided or designated by the client.
Microsoft Excel / Google Sheets.
Video conferencing tools.
LinkedIn for drafting outreach messages and tracking replies. Messages will be sent directly by the client through the client's own account.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM–5:00 PM CT (1-Hour Unpaid Lunch from 12:00 PM–1:00 PM CT)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 AM–5:00 PM CT (1-Hour Unpaid Lunch from 12:00 PM–1:00 PM CT)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit, highly cross-functional team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
We are looking for candidates with:
- 5+ years of proven experience in business operations, strategy and operations, ideally in a fast-paced technology environment.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Management consulting, finance, program management in Tech, FinTech, Blockchain other similar.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As the
Associate Business Manager
, you will be part of the Home Solutions / Builder Team and will be expected to design, develop, and manage activities for a specific product or group of products from the planning stage through production, release, and end of the product lifecycle.
You will work closely with many stakeholders both internal and external to the organization (including but not limited to Sales, Product Management, Business Manager, and other stakeholders in HQ).
Responsibilities:
Manage Builder business related back office issues
Lead product Roadmap of Builder process Management
Learn and manage routine business processes to maintain continuity during leadership and personnel transactions
Coordinate with cross functional teams to support business objectives and operational initiatives
Assist in planning, tracking and executing business activities to ensure timely completion of key deliverables.
Will design, develop, and manage activities for a specific product or group of products from the planning stage through production, release, and end of the product lifecycle.
Support business cycle management by understanding and participating in recurring operational and reporting processes.
Collaborate with stakeholders to address business needs, prioritize critical tasks, and support strategic initiatives
Maintain organized documentation, reports and operational records to support business continuity and decision making
Provide administrative and analytical support to help drive efficient business operations and improvement
Education / Experience (Requirements):
Bachelor's degree is required with 4+ years of experience in competitive intelligence, product management, strategic marketing, or strategy/management consulting required.
Proficient in MS Office, especially Excel.
Bilingual (English / Korean) is preferred
#LI-DB1
Recruiting Range
$96,000
—
$106,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: San Francisco
Workplace: Remote
PINECONE IS THE TRUSTED AI KNOWLEDGE COMPANY. ITS TRUSTED AI KNOWLEDGE PLATFORM—INCLUDING ITS DATABASE, NEXUS, AND MARKETPLACE PRODUCTS—POWER ACCURATE, FAST, AND COST-EFFECTIVE AI APPLICATIONS FOR MORE THAN 10,000 CUSTOMERS AND 1M DEVELOPERS WORLDWIDE. PINECONE'S MISSION IS TO MAKE AI KNOWLEDGEABLE. FOR MORE INFORMATION, VISIT PINECONE.IO http://pinecone.io.
ABOUT THE TEAM AND ROLE:
We’re hiring a Staff Developer Advocate to own the Pinecone community—online and in-person—with a particular focus on building a strong SF/Bay Area presence. This role is for a senior, hands-on technical communicator who can build developer relationships at scale, run high-signal programs, and translate community needs into product feedback and compelling learning experiences.
To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment.
If you’re excited about:
- Learning new technologies and helping others succeed with that technology.
- Playing a central role in an exciting and rapidly expanding community.
- Shaping the course of a fast-growing company and product category.
- Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness.
Then we want to talk to you!
RESPONSIBILITIES:
Community Programs (Global)
- Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal.
- Run recurring office hours that consistently help developers unblock, learn best practices, and ship.
- Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs).
Events (SF/Bay Area)
- Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events.
- Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement.
Technical content + assets
- Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases:
- RAG systems and retrieval quality
- Knowledge management patterns using Assistant and other incubating products
- Platform/infra patterns for scale and reliability
- Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build.
REQUIREMENTS:
- 2+ years of experience in a technical role such as software engineering, solution engineering, or machine learning.
- Proficient in 2+ programming languages.
- Owned and grown a technical developer community.
- Ran in person developer events end to end.
- Shipped demos and sample code and taught them clearly.
- Strong writing and live speaking and Q&A.
- Fluent in LLM apps and RAG and strong API instincts.
PERKS & BENEFITS:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Software Engineer, Backend to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
Our team builds the insights and analytics experiences creators rely on to understand and grow their business on Patreon, along with the infrastructure that keeps those numbers accurate and trustworthy. We partner closely with Data Engineering, Data Science, Product, and Design to turn creator and fan data into features creators use every day.
About the Role
As a Backend Engineer on the team, you will build and own the services, APIs, and data flows behind creator insights. You will bring a strong backend foundation and the curiosity to work in the data layer: designing data models, building and maintaining pipelines and jobs, and making sure the data creators see is correct, fast, and reliable. You will work across the stack from ingestion to the product surface, and take on work that today depends heavily on Data Engineering.
In this role you will:
- Design, build, and operate backend services and APIs that serve creator insights at scale.
- Build and maintain data pipelines, jobs, and models that feed insights features, in partnership with Data Engineering.
- Improve data quality, monitoring, and performance so creators can trust what they see.
- Collaborate with product managers, designers, data scientists, and engineers to turn ambiguous questions into well-scoped solutions.
- Drive technical design, write well-tested and maintainable code, and mentor teammates.
What you’ll need:
- 3+ years or 5+ years of experience in backend software development, building production services and APIs.
- Strong programming skills in Python or a similar language, with good engineering practices (testing, CI/CD, monitoring).
- Strong SQL skills and experience designing and optimizing relational data models (e.g. MySQL, PostgreSQL).
- Hands-on experience with data-intensive work, such as batch or streaming pipelines, scheduled jobs, event logging, or serving analytical data (e.g. Airflow, Spark, Kafka / Kinesis, dbt, a data lake or warehouse).
- Care about data accuracy and reliability, including idempotency, backfills, and handling late or duplicate data.
- Excellent collaboration and communication skills; comfortable partnering with product, design, and data teams.
- Bachelor's degree in Computer Science, Computer Engineering, or a related field, or the equivalent.
Bonus if you have:
- Experience with data quality, lineage, or observability tooling.
- Experience building customer-facing analytics, reporting, or insights features.
- Familiarity with metric design and data modeling for analytics and experimentation.
- Familiarity with Elastic Search or OLAP
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
[US] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
[Portugal] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
[UK] Patreon offers a competitive benefits package including and not limited to salary, equity plans, vacation leave, company holidays and recharge days, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Remote- Europe/ Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the Role
As a Staff Software Engineer on the Platform team, you will own the technical direction of Alpaca's streaming platform - our Redpanda-based event backbone and the user-facing streaming infrastructure. Platform also owns Authentication, Developer Experience and QA, and AI-Native Engineering. Streaming is roughly two-thirds of the job and where we expect you to become the deepest engineer in the company; across the other three you review the designs, hold an informed opinion, and lead the work where they meet streaming.
This is a Staff role, so we are hiring for direction as much as delivery - the engineer who decides what the streaming platform looks like in two years, writes the RFC that gets three teams to agree, and then builds the hard part. We own client-facing and internal services, maintain shared libraries nearly every team depends on, and manage our own deployments. Most of our time goes into Go, but we also write Helm charts, dig through logs and metrics, and get pulled into a wide variety of problems.
Things You Get To Do
Own the architecture of our event streaming platform end to end - Redpanda, the UTS ecosystem, client libraries and user-facing streaming - and set its two-to-three-year direction
Lead the shift from batch to event-driven across Alpaca's systems, working with the teams who own them rather than around them
Design user-facing streaming at scale: connection fan-out, slow consumers, backpressure, ordering and delivery guarantees, and the failure modes that only show up on a volatile market day
Set the standards for event-driven design - schema evolution, topic ownership, replay, idempotency - and own the shared libraries other teams build against, including the cost of versioning and deprecation
Shape AuthN/AuthZ direction across Alpaca and lead the work where identity meets streaming: authorizing real-time subscriptions, token lifecycle on long-lived connections, multi-tenant isolation
Help shape how Alpaca builds with AI - the schemas, contracts and event streams you own are the substrate our agentic development platform runs on
Partner with SRE on chaos testing and game days for the event backbone, and with our QA stream on test tooling and pre-production gates, so resilience is verified rather than assumed
Lead through influence rather than authority, and multiply the engineers around you through mentoring, design review, and handing off the work that grows people
Join the Platform on-call rotation and act as technical lead during incidents affecting shared infrastructure
Who You Are (must-haves)
8+ years of professional engineering experience, including several years running systems at real scale. You write Go, or have deep experience in another strongly-typed language and will pick it up quickly.
You have architected event streaming systems, not just used them - real production depth in Kafka or Redpanda across partitioning, consumer groups, rebalancing, retention and delivery guarantees, and how each breaks under load.
You have delivered realtime data to clients at scale (WebSockets, SSE or gRPC streaming) and handled fan-out, slow consumers and backpressure in production.
You have driven technical direction across team boundaries without formal authority. You can point to the decisions you owned, the RFCs you wrote, and what happened next.
You have built or maintained libraries many teams depend on, and know what backward compatibility and deprecation actually cost.
You have mentored senior engineers and left the teams around you better than you found them.
You have real depth in at least one adjacent area - identity and access, developer tooling and CI, or testing and resilience - and genuine curiosity about the others.
You know Kubernetes beyond the basics: you can write a Helm chart with relative ease, you understand security best practices, and you have job experience or certifications to prove it.
You have worked with relational databases - we use PostgreSQL, but we are not picky as long as the fundamentals are solid.
You have worked at a startup before - you thrive in ambiguous environments, embrace changing priorities, know when to balance technical debt with speed, and proactively tackle whatever needs to get done without relying on pre-existing processes or documentation.
Who You Might Be (nice-to-haves)
You’ve worked with an IDL or binary serialization format (Protobuf, Avro; we use FlatBuffers) and handled schema evolution across many consumers.
You have experience with change data capture (Debezium, PeerDB or similar) and understand how Postgres logical replication works.
You’ve worked on auth systems - OAuth 2.0, OIDC, JWT lifecycle, Keycloak or Cognito - especially around long-lived connections or machine-to-machine access.
You’ve built agentic or AI-native developer tooling, or designed systems meant to be operated by agents rather than only by people.
You’ve run chaos engineering or game days, or built the load and fault-injection testing that makes them worth running.
You’ve done IaC with Argo CD or Terraform.
You have experience with Grafana’s observability stack - Prometheus, Tempo and all the rest. You might have even written a PromQL query for a new alert once or twice.
You’ve worked in fintech or another regulated domain and understand how compliance constraints shape architecture.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Recruiting Manager you will cultivate, lead, mentor, grow, and hire a team of recruiting professionals supporting multiple business functions across Sales in EMEA. You will work from conception to fruition on staffing strategies to support these organizations and partner with our hiring leaders to execute top of class recruiting practices. Figma's continued future success relies heavily on the ability to scale and the talent acquisition team is at the helm of the ship.
This is a full time role that will be based in our London Hub.
What you’ll do at Figma:
Manage, mentor, and develop a growing team of recruiters
Collaborate with Sales leadership to understand business needs and align recruiting resources accordingly in order to achieve goals
Partner with recruiting leaders to develop a talent brand strategy that continues to bring in exceptional talent to Figma and showcases the incredible culture
Create and implement a team structure that optimizes for efficiency and scale
Champion, partner, and execute on various initiatives relating to inclusion and diversity
Build and improve upon recruiting best practices across all orgs
We'd love to hear from you if you have:
10+ years of recruiting experience in a fast-paced, competitive environment, including 2+ years of people management experience and demonstrated expertise in SaaS sales recruiting
Proven experience partnering with stakeholders, senior leaders, and executives to develop and drive effective recruiting strategies and initiatives
Strong ability to leverage data to measure team performance, identify opportunities for greater efficiency, and tell compelling stories that inform decision-making
Experience building and scaling recruiting functions, processes, and programs to support sustained organizational growth
While it's not required, it’s an added plus if you also have:
Experience with diversity and inclusion as it relates to recruiting strategy and activity
Ability to take a blank canvas in an ambiguous environment and create something incredible
Fluency in either German or French (or both!)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Austin, in-person
Underwriting & Funding Manager
About the role
inKind is looking for an Underwriting & Funding Manager to evaluate restaurant funding opportunities and make disciplined, timely funding decisions. You’ll own the review process from initial diligence through final recommendation or approval, helping inKind fund strong restaurant partners while managing risk.
This role requires financial judgment, attention to detail, and the ability to understand the business behind the numbers. You should be comfortable making decisions with incomplete information, asking thoughtful questions, and explaining your conclusions clearly.
What you’ll do
Review new funding opportunities. Assess applications, financial statements, sales trends, bank activity, existing obligations, and other supporting materials for completeness and accuracy.
Underwrite restaurant businesses. Evaluate operating performance, cash flow, liquidity, ownership experience, and the restaurant’s ability to support the proposed funding structure.
Determine appropriate funding terms. Recommend funding amounts, structures, conditions, and risk mitigants based on your analysis and inKind’s underwriting guidelines.
Make funding decisions. Approve or decline requests within your delegated authority and present exceptions or larger transactions to the appropriate decision-makers.
Document your judgment. Prepare concise underwriting summaries that explain the opportunity, key risks, assumptions, and rationale for each decision.
Lead diligence. Work with restaurant owners and internal teams to resolve questions, verify information, and identify material discrepancies or potential fraud.
Coordinate funding readiness. Confirm that required approvals, documentation, and funding conditions are complete before funds are released.
Improve the process. Help refine underwriting standards, approval workflows, and reporting to make decisions more consistent and efficient.
Learn from performance. Partner with the team monitoring funded restaurants to compare actual results with underwriting assumptions and improve future decisions.
Minimum Experience
4+ years of experience in commercial underwriting, small business financing, fintech lending, credit analysis, investment analysis, or a related field.
Strong financial statement analysis and modeling skills, including the ability to evaluate cash flow, liquidity, leverage, repayment capacity, and unit-level economics.
Experience independently evaluating transactions, assessing financial and operational risks, and making or recommending funding decisions.
Experience building, implementing, or improving underwriting processes, with a focus on automation, operational efficiency, and scalable decision-making.
Ability to translate underwriting policies, financial thresholds, risk indicators, and approval requirements into structured business rules and automated workflows.
Strong analytical and technical aptitude, with the ability to work with financial datasets, identify patterns, validate information, and support data-driven underwriting decisions.
Strong Excel or Google Sheets skills, including financial modeling, scenario analysis, and working with transaction-level data.
Familiarity with underwriting systems, financial data platforms, automated decisioning tools, or workflow automation technologies.
Ability to partner effectively with Product, Engineering, and Data teams to define requirements, test solutions, and implement improvements to underwriting systems and processes.
Sound commercial judgment and the ability to balance funding opportunities, speed of execution, and disciplined risk management.
Clear written and verbal communication skills, including the ability to explain complex financial findings, underwriting decisions, and technical requirements to financial and nonfinancial stakeholders.
Strong organization, attention to detail, and follow-through, with the ability to manage multiple funding reviews and process improvement initiatives without sacrificing quality.
Preferred Experience
Restaurant, hospitality, or multiunit business underwriting experience.
Familiarity with restaurant point-of-sale (POS) data, payment processing systems, seasonality, food and labor costs, and location-level profitability.
Experience with alternative financing structures, including revenue-based financing or merchant cash advances.
Hands-on experience implementing automated underwriting workflows, rules-based decision engines, risk-scoring models, or automated approval processes.
Experience integrating or analyzing financial data from banking platforms, POS systems, payment processors, or third-party data providers.
Working knowledge of SQL and experience with Snowflake, Sigma, Tableau, or similar data and business intelligence platforms.
Experience using AI, machine learning, or automation tools to improve financial analysis, document processing, risk assessment, or underwriting efficiency.
A track record of building or refining underwriting policies, approval frameworks, and risk management processes in a high-growth fintech or lending environment.
What success looks like
You deliver timely, well-supported funding decisions; identify material risks before funding; maintain clear and complete approval records; and help inKind grow a healthy portfolio of restaurant partners.
Compensation and benefits: $120,000 - 155,000 base salary + Benefits
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Red Springs
Workplace: OnSite
HOURS: M-F 4-6pm
About us
In an industry often challenged by high burnout rates, unsupportive work environments, and underwhelming compensation, Tellos stands out as an exception. We recognize these industry challenges and have committed to creating a different kind of workplace. At Tellos, we prioritize the well-being and professional satisfaction of our team members. We understand that the success of our employees directly translates to the quality of care we provide. Join us for a career experience that's as rewarding as it is impactful.
Job Description:
As a Registered Behavior Technician (RBT), you will be responsible for implementing individualized treatment plans under the supervision of a Board Certified Behavior Analyst (BCBA). You will play a crucial role in helping our clients develop essential skills and improve their overall quality of life.
Responsibilities:
- Implement individualized ABA treatment plans designed by a BCBA
- Collect and record data on client progress and behavior
- Assist with functional behavior assessments and skill assessments
- Provide 1:1 direct ABA therapy to clients in a home setting
- Collaborate with a multidisciplinary team, including BCBAs, Speech Therapists, and Occupational Therapists
- Attend team meetings and participate in ongoing training and professional development opportunities
- Maintain client confidentiality and adhere to ethical guidelines established by the Behavior Analyst Certification Board (BACB)
Requirements:
- Registered Behavior Technician Certification or Behavior Technician strongly preferred.
- Minimum of 6 months experience working with children with autism or other developmental disabilities (preferred)
- Valid driver's license and reliable transportation
- Ability to pass a background check
- Compassionate, patient, and dedicated to helping improve the lives of clients
- High school diploma or equivalent
Benefits:
- Truly caring and nurturing culture
- Highest hourly pay than market
- Multiple opportunities for career advancement
- Supportive and collaborative work environment
- Paid training
Join our team and be part of a caring and supportive community that is dedicated to helping you succeed in your ABA career. Join us and start making a difference in the lives of children and families!
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Hamburg
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually
Creating solutions that run on 13% of the world’s smartphones
The Mobile Integrations team builds the core technology that turns advertising from an interruption into a rewarded experience for 770 million users. We own the robust, lightweight, integration layer between our ad engine and the global mobile ecosystem, ensuring our technology operates with minimal overhead while reaching a massive portion of the smartphone market.
On the client side, our technology performs smoothly across 20 million daily SDK initializations. We build native Swift and Kotlin SDKs optimized for ms initialization and minimal binary overhead, with Unity, Flutter, and React Native wrappers that provide a unified API across the entire mobile ecosystem. Behind the scenes, a high-throughput Go and DynamoDB architecture handles the real-time state synchronization of millions of concurrent sessions. When your code runs on nearly one out of every seven smartphones on Earth, every millisecond of execution and every byte of memory counts.
What you Will Do:
- Own and prioritize the Mobile SDK product backlog, balancing customer needs, business priorities, technical requirements, and engineering capacity.
- Translate product and developer needs into clear requirements, user stories, acceptance criteria, and actionable priorities for the engineering team.
- Drive feature delivery from discovery and planning through development, testing, release, and post-launch evaluation.
- Work closely with Android, iOS, Backend, QA, and other stakeholders to manage dependencies, resolve blockers, and ensure smooth delivery.
- Gather and analyze feedback from customers, developers, and internal teams to identify integration pain points and opportunities to improve the SDK and developer experience.
- Support SDK releases and rollouts, including release planning, documentation, adoption tracking, and communication with relevant stakeholders.
- Use product data, SDK telemetry, and feedback to measure outcomes, identify opportunities, and continuously improve the Mobile SDK platform.
Who You Are:
- You bring 3+ years of hands-on experience as a Product Owner in a fast-paced, high-growth environment. (Bonus points if you have a background in ad-tech or Mobile/SDKs)
- You aren't expected to write code, but you are right at home discussing SDK architecture. You grasp the fundamentals and differences between iOS and Android, empowering you to have meaningful debates with the development team and properly weigh technical debt against business value.
- You have a proven track record of leveraging A/B testing and experimentation to drive product strategy. You know exactly how to define clear success metrics, analyze KPIs, and confidently pivot based on what the data tells you.
- You are a digital native who speaks the language of both business and engineering fluidly. You excel at closing the gap, aligning what the business envisions with what the technology can actually execute.
- You take deep ownership of your product. You are comfortable navigating ambiguity, working independently, and making the objective calls needed to balance incoming business requests with the long-term technical integrity of the platform.
- You possess concise, direct communication skills. You know how to align, motivate, and guide interdisciplinary teams, cultivating a thriving and collaborative environment even as project requirements evolve.
What you get:
- Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
- Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at adjoe in Hamburg? We support every ambition—from learning German to a relocation bonus that helps you make Hamburg feel like home.
- Live Your Best Life, at Work and Beyond: We work in a hybrid setup with core office days on Monday, Tuesday, and Thursday, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
- Thrive Where You Work: Enjoy the Alster lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
- Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.
We welcome applications from people who will contribute to the diversity of our company.
Location: Jacksonville, AL
Physical Therapist – Outpatient Ortho
Build Your Outpatient Physical Therapy Career with
us!
Up to $15000 SIGN ON BONUS AND / OR PAID OCS RESIDENCY OPPORTUNITY
OFFICIAL PROVIDER OF CARE FOR JACKSONVILLE STATE UNIVERSITY
At
Drayer
, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We are located next door to an orthopedic surgery office.
We’re
hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
Why
Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist compensation:
$78000 - $90000 / year
A
chievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment
assistance – directly to the principle of your loan!
100% employer paid medical health insurance premium option available
D
ental and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
In-house
Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What
You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through
Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
AL
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll
be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background, incentive opportunity and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Austin, in-person
Specialist, B2B Account Recovery
Department:
Operations
Reports To:
Senior Manager, B2B Account Recovery
Location:
Austin, TX (Primarily In-Office)
About inKind
inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.
Our mission is to help restaurants thrive by providing flexible capital and technology that drives repeat guests, while delivering exceptional dining experiences for consumers. As we continue to grow, we're looking for people who enjoy solving challenging business problems, working collaboratively, and taking ownership of meaningful outcomes.
About the Role
The Specialist, B2B Account Recovery plays an important role in protecting inKind's restaurant financing portfolio while preserving long-term relationships with our partners.
Reporting to the Senior Manager, B2B Account Recovery, you'll manage a portfolio of restaurant partners experiencing financial distress or contractual default. You'll own recovery efforts from initial outreach through resolution, negotiating directly with restaurant owners and operators to develop practical solutions that maximize recovery while maintaining professionalism and trust.
This isn't a traditional collections role. Success requires commercial judgment, negotiation skills, empathy, and the ability to balance financial outcomes with long-term business relationships. You'll work cross-functionally with Legal, Finance, Operations, Sales, and Partner Success while contributing ideas that continuously improve our recovery processes as we scale.
What You'll Do
Account Portfolio Management
Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial outreach through final resolution.
Develop recovery strategies tailored to each partner's financial and operational circumstances.
Maintain consistent communication with restaurant owners and operators while ensuring timely follow-up.
Prioritize accounts based on financial exposure, contractual obligations, and business risk.
Escalate complex or high-risk matters appropriately while independently managing day-to-day recovery activities.
Negotiation & Resolution
Lead negotiations with restaurant owners to resolve contractual defaults through payment plans, settlements, restructures, or other mutually beneficial solutions.
Balance recovery objectives with maintaining positive long-term relationships wherever possible.
Conduct difficult financial conversations professionally, confidently, and respectfully.
Document negotiated agreements and ensure commitments are accurately executed.
Risk Management & Legal Coordination
Review executed agreements to identify contractual obligations and default triggers.
Prepare and issue notices of default and other recovery documentation.
Coordinate closely with Legal on escalated matters, litigation support, and enforcement activities.
Prepare and maintain UCC-1 financing statements and supporting documentation.
Ensure recovery activities remain compliant with company policies and applicable regulations.
Process & Operational Excellence
Maintain accurate records within Salesforce and internal systems.
Keep documentation, notes, communications, and recovery milestones audit-ready.
Track portfolio performance and recovery metrics.
Identify recurring issues, operational bottlenecks, and process improvement opportunities.
Partner with the Senior Manager to continuously improve recovery workflows as the business scales.
Who You Are
You enjoy solving complex business problems and can remain calm and professional during difficult conversations. You're comfortable balancing financial outcomes with relationship management and know how to negotiate collaboratively while protecting the company's interests.
You are:
A confident communicator who can build credibility with restaurant owners and business operators.
Commercially minded, with the ability to understand contracts, financial performance, and business risk.
Organized and detail-oriented, able to manage multiple active recovery cases simultaneously.
Relationship-driven, balancing firmness with empathy and professionalism.
Curious about hospitality and motivated to understand the operational realities restaurant owners face.
Collaborative and comfortable partnering across Legal, Finance, Partner Success, and Operations.
Accountable and proactive, taking ownership of outcomes without requiring constant direction.
Minimum Qualifications
3–5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role.
Experience negotiating payment plans, settlements, or commercial resolutions.
Strong understanding of commercial agreements and contractual obligations.
Experience conducting financial negotiations with business owners or executive stakeholders.
Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.
Strong organizational, written, and verbal communication skills.
Ability to work full-time from our Austin office.
Preferred Qualifications
Experience in hospitality, restaurant finance, fintech, banking, commercial lending, or alternative financing.
Familiarity with secured lending concepts and UCC filings.
Startup or high-growth company experience.
Experience partnering with legal teams during commercial recovery efforts.
Why You'll Love Working at inKind
Build meaningful relationships with thousands of restaurant partners across the country.
Join a fast-growing fintech company transforming how restaurants access capital and grow their businesses.
Work alongside smart, collaborative teammates who value ownership, curiosity, and execution.
Have direct visibility into business performance and opportunities to influence operational improvements.
Enjoy a high-impact role where your work directly contributes to the company's financial success.
Salary:
$80,000 - 90,000 + Benefits
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
seniorГеография найма не уточнена
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.