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Location: Remote - Singapore Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Strategic Account Executive, SEA, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. Experience in supporting South East Asia or South Asia territories. Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC. Entrepreneurial mindset with appetite to define processes and build programs. Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia. Excellent verbal and written communication skills. Bachelor’s Degree or equivalent years of experience. Desired: A Bachelor’s degree or equivalent experience CDP & CPaaS experience is highly desirable Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience An understanding of the customer experience (CDP + CPaaS) business model Experience managing high tech South East Asia enterprises Location This role will be remote, and based in Singapore Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Amphoe Mueang Chiang Mai, Thailand Workplace: none The Senior Software Development Team Coordinator (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level — by owning the people rhythm and day-to-day operational layer of the Thailand hub. The Software Development Team Coordinator reports directly to the Thailand Team Leader and works in close partnership to ensure strong team operations, delivery consistency, and people development across the Thailand hub. This role is not intended to act as a buffer between the Team Leader and the team, but rather as a strong operational partner who increases the effectiveness of both. Success in this role is measured by the health and performance of the team, as well as by the Team Leader’s ability to focus on high-impact strategic and technical responsibilities. Responsibilities People Leadership & Team Development • Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader. • Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader. • Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction. • Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working. • Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team. Delivery & Operational Coordination • Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities. • Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system. • Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues. Every identified issue, bottleneck, or risk must be accompanied by a concrete, actionable remediation plan to improve and resolve the situation dynamically. • Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself). Technical Contribution & Stability Support • Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans. • Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes. • Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions. While this role is not the primary technical authority, it is expected to operate confidently and effectively within technical conversations. • Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader. • Uphold UXM documentation requirements and Definition of Done compliance within the team. Hiring Support • Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style. • Assist in scoping role requirements in coordination with the Team Leader. Requirements Experience: At least 2 years of experience in a people management or team coordination role in a tech team. Preferred Qualifications: Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)). We value the ability to translate technical constraints into project timelines, ensuring you can accurately assess scope and complexity during the planning phase. • Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care. • Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room. • High level of initiative, ownership, and leadership mindset. • Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed. • iGaming or SaaS platform experience is an advantage. Here's what we offer: · Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year. · Enjoy a flexible hybrid work schedule after your first three months with us. · Support for New Parents: - 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. Benefits & Perks: · Monthly meal allowance · Medical Subscription and Annual Physical/Medical check-up. · Access online learning platforms like Udemy for Business and a budget for external training. · Gym allowance. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Location: Hamburg adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is our programmatic in-app advertising platform that seamlessly connects advertisers and publishers through direct integration of our Android and iOS SDKs. Every ad decision happens in under 200ms across 10 million daily users, powered by real-time bidding algorithms and user quality prediction models that match the right ad to the right user at the right moment. Where 50 Billion Daily Predictions Begin The User Experience team is the origin point of adjoe Ads. Everything the system knows about a user, every prediction the ML models make, every bid placed in an auction. It all starts with code this team ships. The team owns two responsibilities. On the SDK side, a native Kotlin and Swift code runs inside hundreds of publisher apps. It participates in 120 million daily auctions, renders ad creatives across multiple formats, and captures the behavioral signals that power 50 billion predictions per day. The constraint that defines this work: you're executing inside someone else's app, on someone else's device, with zero tolerance for instability. Every ad impression has to feel native and fast to the user. On the analytics side, the dashboards, investigation tools, and data frameworks that turn raw data into decisions: real-time revenue performance across active campaigns, infrastructure cost visibility, and data quality assessments. If a number matters to the business or to engineering, this team makes it accessible. Your Mission & Who We Are Looking For: - Auction & Marketplace Analytics: You will monitor core ad exchange KPIs—including bid rates, win rates, timeout rates, eCPM, and render rates—and run deep dives to uncover bidding patterns and supply path optimization (SPO) opportunities. We are looking for someone with 2–3 years of experience as a Data or Product Analyst in AdTech (Programmatic, Ad Exchange, SSP, or DSP) who understands what drives marketplace health and revenue. - A/B Testing & Revenue Strategy: You will design, track, and evaluate A/B tests for product features, floor pricing rules, and traffic shaping algorithms. We are looking for a data-driven thinker who loves solving business puzzles, testing commercial hypotheses, and proving what actually moves the needle on product performance. - Advanced Data Extraction: You will query massive datasets to turn millions of raw ad events into clear business answers. We need advanced SQL skills to effortlessly query billions of rows, spot anomalies, and translate complex metrics into clear, actionable recommendations for our product and demand teams. - Traffic & Cost Efficiency: You will analyze bid request data to identify inefficient traffic and help product managers design smart routing rules. We need an analyst who can balance top-line revenue with operational costs, finding ways to streamline traffic (Queries Per Second) without sacrificing publisher earnings. - Executive Dashboarding & Reporting: You will build automated, easy-to-read dashboards that give Product, Engineering, and Demand Partnerships real-time visibility into campaign performance. We are looking for hands-on experience with BI tools like QuickSight, Tableau, Looker, Power BI, or Redash to make key business numbers intuitive and accessible to everyone. - Agile Project Execution: You will balance scheduled analytics projects with quick-turnaround deep dives when marketplace metrics shift unexpectedly. We need a hands-on, proactive analyst who thrives in a fast-paced environment and can independently manage multiple analytical priorities. 🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: CHN - Shanghai About Monster Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: In the position of Assistant Digital Marketing Manager , you will execute and develop digital marketing, including digital content development, curation and copywriting for organic, paid media channels for all brands across the markets to ensure the brand culture is supported and actively represented online, while driving consumer engagement and business impact. The Impact You'll Make: Support in ideation, management and execution of locally driven content projects on digital platforms. Work closely with global and local teams and agencies to ensure marketing goals and direction are reflected digitally for each brand. Lead digital content curation and copywriting for organic and paid media channels. Deliver high-quality brand visuals and videos for campaign launches and brand activations. Align consistent brand messaging and tonality across all channels. Extract content insights to continuously improve digital performance and inform creative direction. Support to formulate brand content scenario-based usage guidelines, clarify content standards for different publishing scenarios (daily organic posts, campaign posts, athletes, influencers, streamers, brand ambassadors reposts, official releases content). Unify content tone, visual style and delivery rules for all brand communication scenarios. Day-to-day management of social media accounts including content schedules, community engagement, live event coverage, and performance analysis. Spearhead communications with cross-functional teams. Ensure weekly, monthly and annual tracking and reporting, extract key learning and provide data driven recommendations for future strategies. Deliver monthly and quarterly reporting with actionable insights and media performance highlights. Utilize social media monitoring tools to proactively analyze and report feedback on current efforts. Execute market research to gather data on target audience/s and competitors on social channels. Establish social media editorial calendars for all owned channels, aligned to marketing plans and objectives. Oversee social media management, creating and maintaining digital posting schedule and daily monitoring the external dialogue and image of brand. Assist with ambassador briefing, content development, shared posting, and community engagement to ensure brand culture is supported thru its partners and actively represented online in a compelling way. Liaise with partnership teams, such as Lifestyle Marketing and Brand Management, to plan comarketing efforts including ambassadors, digital creators and influencers, social followers, and event, IP partners. Lead development of social engagement and content plans for co-marketing moments. Keep up to date on the latest media trends, emerging media and the holistic media landscape. Stay connected to the media marketplace and develop relationship with media vendors. Support e-com efforts with media campaigns that will help drive and measure sales. Work with digital marketing manager on paid media strategy, plans, campaign execution, optimization, reporting, and analysis across all platforms for all brands within the portfolio to drive brand growth, consideration and intent. Who You Are: Prefer a Bachelor's Degree in the field of -- Marketing, Communications or related field. Additional Experience Desired: Between 3-5 years of experience in digital marketing, communications, or media, ideally within consumer goods, lifestyle brands, or media/advertising agencies. Additional Experience Desired: Between 1-3 years of experience in marketing with a beverage, Consumer Packages Goods (CPG) lifestyle brand. Computer Skills Desired: Advanced user of Microsoft Office, Project Management Software is a plus (Air table/Click up). Additional Knowledge or Skills to be Successful in this role: Fluent in English. Experience with lifestyle marketing, digital media, sponsorships, event marketing and influencers, deep understanding of social platforms and latest content style/trends. Hands-on experience with digital platforms including Douyin, Red note, WeChat, Weibo. Programmatic advertising, influencer marketing, and content marketing is a plus. Read our privacy policy here: Privacy Policy

Location: Remote, Poland GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you will own a portfolio of strategic and large customers and prospects in Poland, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker. What you’ll do Own a portfolio of strategic and enterprise accounts, driving both net-new customer acquisition and expansion within existing customers. Lead complex sales cycles from prospecting and qualification through negotiation and close, using a consultative approach grounded in customer business needs. Develop and execute structured account plans that map customer priorities to GitLab’s DevSecOps and AI-powered platform capabilities. Collaborate closely with pre-sales, customer success, support, and strategic channel partners to ensure successful evaluations, rollouts, and long-term adoption of GitLab. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal stakeholders. Generate and nurture qualified pipeline through targeted outreach, joint activities with channel partners, and effective use of existing relationships. Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to win/loss analysis to continuously improve sales execution. Partner with Marketing to shape and execute account-based and regional campaigns that support pipeline generation and expansion in your territory. What you’ll bring Experience owning and growing large, complex accounts, including both new business development and expansion within existing customers. Background selling into strategic or enterprise organizations, ideally within software, developer tools, or related technology environments. Ability to run a consultative sales process, from prospecting and discovery through proposal, negotiation, and closing. Demonstrated skill in account planning, forecast management, and coordinating cross-functional resources across pre-sales, post-sales, and support. Effective communicator who can translate customer needs into clear feedback for product, marketing, and technical teams. Comfortable discussing business value with senior stakeholders and aligning solutions to customer goals and challenges. Familiarity with Git, software development tools, or application lifecycle management, and ability to learn GitLab’s platform. Alignment with GitLab’s values and openness to bringing transferable experience from different industries or backgrounds. About the team You’ll join a regional Strategic Sales team that focuses on our largest and most complex customers in Central Europe. We own a defined list of strategic prospect and existing accounts and collaborate closely with Solutions Architects, Customer Success, Support, and Channel partners to drive both new customer acquisition and expansion of GitLab’s footprint. Our Strategic Sales team spend a lot of time collaborating and meeting with customers, so travel will be expected. We are focused on helping enterprise customers adopt the GitLab DevSecOps platform at scale, navigating complex buying centers, and shaping long-term partnerships that support customers’ business and technology goals. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Abu Dhabi; Dubai Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.    WHAT YOU WILL DO   Your scope will be as follows:   Pre-Sale & Sales Activities: • Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives • Help onboard AI Platform and model updates to strategic partner platforms • Drive enablement at scale across strategic partner technical and sales teams • Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc. • Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary. • Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.    Product Implementation & Integration: • Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams. • Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability) • Guide and support partners and customers in deploying our text completion API into their infrastructure. • Work closely with customers and partners to fine-tune models according to their specific requirements. • Regularly liaise with the product and technical teams to relay feedback and suggest improvements.   Customer & Partner Success & Support: • Collaborate with Account Executives to ensure that the customer is maximizing the product's potential. • Provide post-deployment support, addressing any issues or challenges that arise promptly. • Offer recommendations for product optimizations or new features based on customer feedback. • Develop custom features for customers as needed.   WHAT WE'RE LOOKING FOR   • Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer). • Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution. • Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations • Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders • Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture and deployment patterns for AI/ML solutions • Experience building enablement assets and driving enablement or evangelism at scale • Track record of managing complex implementation projects from discovery to delivery • Experience running solution design workshops and translating business requirements into technical specifications • Strong stakeholder management skills, including experience working with C-level executives • Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences • Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience) • Nice to have: track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction • Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.  • Experience working in a constantly changing environment with multiple internal stakeholders • Demonstrated ability to collaborate with cross-functional teams • Strong written and verbal communication skills in English (fluent) and, ideally, other European languages WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong Type: Full time Reports to: Sr. Director, Design The Role As our Senior Designer, you will drive the visual direction of motion games and other experiences on the Nex platform, balancing hands-on design with creative leadership. This role is ideal for a senior creative who wants to define art direction while still staying close to execution and raise the bar for visual quality. You’ll work with the Senior Director of Design to shape digital products that are distinctive, playful, and remarkable in the world of family entertainment. What You’ll Do Define and uphold Nex’s visual language across game studio projects, from original Nex IPs to external partnerships. Elevate the standard across projects by pushing for craft excellence and innovative ideas. Establish clear benchmarks, style guides, and design review processes to ensure consistent, polished execution throughout the team. Collaborate with Engineering, Publishing, and other teams on the production and promotion of our games. Help cultivate a strong Design team culture and share creative leadership responsibilities through feedback and coaching efforts, in coordination with the Senior Director of Design. What You’ll Bring 5+ years of experience. We welcome candidates with a strong background in communication design and art direction. Video game industry experience is a plus but not required. Excellent taste and attention to detail across design disciplines, from typography to layout, color, composition, and motion. Strong creative point of view, and the ability to bring others along through clear communication. Desire to make something distinctive, playful, and remarkable. Challenge the team to question established trends and conventions when appropriate. Ability to execute hands-on work at a high level. Ability to balance priorities and maintain standards across multiple projects in a fast-moving environment with evolving priorities. Candidates with more experience may be considered for the Associate Art Director position We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration. Impact of a Customer Retention Manager: As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models. What to expect: — Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close. — Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools. — Own direct outreach to smaller and long-tail accounts by proactively building relationships. — Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions. — Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies. — Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation. — Negotiate pricing, contract terms, and multi-year agreements within company guidelines. — Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals. — Collaborate closely with internal teams to support retention strategy and customer engagement. What you bring: — Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration. — Commercial negotiation skills for pricing, contract terms, and multi-year agreements. — Ability to identify at-risk accounts early and collaborate on save strategies. — Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes. — Solid understanding of customer health scoring, lifecycle automation, and retention strategy. — Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. — Comfort operating across customer-facing engagement and systems/process design conversations. — Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations. Where we hire: Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries. How we hire: Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required. What we offer: — A product with positive impact as a proud B Corp. — Recognized workplace by Forbes and France’s Best Workplaces for Women. — Flexible, open, and inclusive culture valuing employee voice. — Global diverse team. — Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here: Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Singapore About Developer GTM The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement. We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build. About the Role As a Senior Solutions Architect for the Developer Platform, you will shape and lead the regional technical strategy for our customer and partner engagements across APJC. In this role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of engagements, ensuring broad impact. A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, provide technical guidance, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, and regional technical leadership. You will report directly to the Director of Developer GTM, APJC. What You’ll Do Shape Strategy: Guide the technical strategy for Developer Platform customers and partners across the region. Design & Translate: Transform business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare. Collaborate & Advise: Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy. Facilitate Discovery: Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner. Create Frameworks: Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization. Stay Hands-On: Build, review, and troubleshoot representative applications and integrations. Champion the Region: Serve as a Developer Platform technical leader through presentations, written guidance, and internal enablement. Mentor & Grow: Support and mentor fellow solutions architects and technical colleagues navigating complex customer engagements. Bridge Teams: Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations. What Success Looks Like By the end of your first year, you will have: Become a trusted technical advisor and collaborative partner to customers, partners, and internal leaders. Established clear, actionable technical strategies and adoption plans for priority engagements. Helped customers successfully validate and launch their production workloads on Cloudflare. Published reusable reference architectures and field guidance that elevate the entire team. Improved the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions. Cultivated the technical leadership of your colleagues through active mentorship and enablement. Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers. Become recognized as a supportive, authoritative Developer Platform leader across APJC. What We’re Looking For Meaningful Experience: A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates often bring 10+ years of experience, we care most about your demonstrated scope, impact, and ability to deliver results. Language Skills: Professional fluency in English and a major language spoken in India, with the ability to comfortably lead technical and executive discussions in both languages, to support clients in that region. A significant portion of your portfolio will consist of clients based in India. Strategic Collaboration: A track record of owning complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives. Technical Depth: Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability). Hands-On Capability: Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript). Ecosystem Knowledge: A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform. Influential Leadership: A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities. Communication: Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences. Travel: Ability to travel up to 30%, primarily within APJC, including India (supported by flexible planning). Nice-to-Have (Bonus Skills) Experience building and operating production applications on Cloudflare’s Developer Platform. Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications. Familiarity with customers, technology partners, or developer communities in India. A background in public speaking, technical writing, open-source contribution, or community building. Relevant cloud or architecture certifications. A degree in computer science, engineering, or a related discipline, OR equivalent practical experience. Important Note: At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Singapore About Developer GTM The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement. We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build. About the Role As a Principal Solutions Architect for the Developer Platform, you will shape and guide the regional technical strategy for our most strategic customer and partner engagements across APJC and Greater China. In this senior role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of strategic engagements, ensuring broad, ecosystem-wide impact. A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, actively mentor fellow architects, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, regional technical leadership, and mentorship. You will report directly to the Director of Developer GTM, APJC. What You’ll Do Shape Strategy: Guide the technical strategy for strategic Developer Platform customers and partners across the region. Design & Translate: Transform complex business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare. Collaborate & Advise: Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy. Facilitate Discovery: Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner. Create Frameworks: Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization. Stay Hands-On: Build, review, and troubleshoot representative applications and integrations to stay deeply connected to the technology. Champion the Region: Serve as a Principal technical leader through presentations, public speaking, written guidance, and internal enablement. Mentor & Grow: Support, develop, and mentor solutions architects and technical colleagues navigating complex customer engagements. Bridge Teams: Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations. What Success Looks Like By the end of your first year, you will have: Become a trusted technical advisor and collaborative partner to strategic customers, partners, and internal leaders. Established clear, actionable technical strategies and adoption plans for priority engagements. Successfully partnered with customers to validate and launch their production workloads on Cloudflare. Published reusable reference architectures and field guidance that elevate the entire team. Empowered the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions. Cultivated the technical leadership of your colleagues through active mentorship and enablement. Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers. Become recognized as a supportive, authoritative Principal Developer Platform architect across APJC. What We’re Looking For Meaningful Experience: A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates at the Principal level often bring 15+ years of experience, we care most about your demonstrated scope, impact, and ability to navigate complex architectural challenges. Language Skills: Professional fluency in English and Mandarin Chinese, with the ability to comfortably lead technical and executive discussions in both languages to support clients in the Greater China region, which form a significant part of your portfolio. Strategic Collaboration: A track record of guiding complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives. Technical Depth: Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability). Hands-On Capability: Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript). Ecosystem Knowledge: A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform. Influential Leadership: A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities. Communication: Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences. Travel: Ability to travel up to 30%, primarily within APJC and mainland China (supported by flexible planning). Nice-to-Have (Bonus Skills) Experience building and operating production applications on Cloudflare’s Developer Platform. Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications. Familiarity with customers, technology partners, or developer communities in Greater China. A background in public speaking, technical writing, open-source contribution, or community leadership. Relevant cloud or architecture certifications. A degree in computer science, engineering, or a related discipline, OR equivalent practical experience. Important Note: At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic as a Customer Success Manager for Life Sciences. You’ll be a strategic partner and trusted advisor to leading organizations working to accelerate scientific discovery, such as research institutes, academic medical centers, and scientific foundations. You’ll help these organizations harness the full potential of Claude through deep product expertise, use case discovery, and hands-on guidance. You’ll be part of a Research and Life Sciences account team pod, working as one team with your Account Executive and Applied AI partners. Together you’ll shape account strategy with  you taking the lead on adoption, change management, and value realization. This role doesn’t follow a single playbook. You’ll run a range of Customer Success motions, from deep 1:1 strategic partnership to one-to-many programs like webinars, hackathons, and cohort-based enablement. You’ll choose the motion based on top account and customer priorities and the best way to solve for them. The insights you gather will directly inform our research priorities, product development (including how Claude for Life Sciences evolves), and strategies for beneficial AI deployment. That makes you a key voice in how we build and deliver AI systems that accelerate science for the benefit of society. Responsibilities Build trusting, strategic relationships with research leaders, scientists, principal investigators, and program directors to understand their scientific priorities, organizational goals, and impact objectives Partner closely with your Account Executive and Applied AI counterparts in the Research and Life Sciences pod on shared account plans, bringing in Product, Support, and other teams as needed Run the right Customer Success motion for each account and customer priority, whether that’s dedicated 1:1 engagement, cohort-based onboarding, hackathons and build days, office hours, or researcher communities Become an expert in Anthropic’s products, especially Claude for Science, guiding organizations and their researchers and scientists to the right solutions and most impactful use cases Monitor usage patterns and proactively drive adoption, identifying optimization opportunities and new applications for Claude across your book of business Develop and execute change management strategies suited to scientific and academic cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects partner capacity, governance requirements, and decision-making processes Guide partners through the technical and governance foundation for launch, including SSO and provisioning, workspace configuration, and data handling considerations for research and health data (such as HIPAA, IRB, and institutional data policies) Own account and success plans and run Quarterly Impact Reviews that document and quantify value realized, such as research productivity, time-to-insight, and cost savings, and partner with Marketing on success stories and reference accounts Establish the repeatable playbooks, templates, and health metrics that define what “great” looks like for customer success in life sciences at Anthropic You may be a good fit if you have 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or consulting 3+ years of experience in life sciences research, with exposure to new technologies as a catalyst for accelerating progress Experience working directly with life sciences organizations, such as academic research institutions, research institutes, foundations, biotech, or pharma, and familiarity with how scientific research is conducted, funded, and governed An understanding of the regulatory, risk, and compliance needs of the industry Experience driving success across both consumption-based and seat-based business models, with an understanding of the expansion levers and success metrics for each Experience managing dedicated strategic accounts and delivering one-to-many programs, with the judgment to choose the right motion for the customer priority at hand Strong cross-functional collaboration skills, including working as part of an account team with Sales and technical partners and advocating effectively for customer needs Technical fluency in AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences ranging from bench scientists and computational researchers to institutional leadership. Familiarity with scientific data types, research workflows, or bioinformatics tooling is a strong plus A data-driven, AI-first way of working, using adoption signals to guide decisions and building Claude-powered workflows into how you engage partners Passion for both AI and accelerating scientific progress, with a strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society A knack for bringing order to chaos and an enthusiastic “roll up your sleeves” mentality. You are a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Italy About our client Our client is a family-run Japanese company with over 200 years of history and two key business divisions: food for human consumption and pet food. In Japan, our client is the No.1 pet food brand , known for its wide product portfolio and innovative, industry-defining product “Churu” . After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide. They are now seeking a highly motivated eCommerce Specialist to join their team and support their growing European operations. With full budget accountability in alignment with the line manager, the position focuses on building strong, influential relationships with key eRetailers and collaborating with internal stakeholders to deliver actionable insights and innovative solutions. The role will lead the development and execution of mutually beneficial joint business plans that foster sustainable growth for the eCommerce channel and the overall market. In this position, you will lead and coordinate the eCommerce channel in close collaboration with local market teams for our client. You will drive growth, strengthen client relationships, and ensure operational excellence in the digital space. Main responsibilities: Lead eCommerce Strategy: Develop and execute strategies to grow online sales, traffic, and customer loyalty across key platforms and emerging eRetailers. Manage Key Accounts: Act as the primary contact for major eRetailers (e.g., Amazon,…), ensuring strong partnerships and tailored solutions. Drive Sales Performance: Oversee distribution, revenue, and budget targets for the eRetailers, ensuring alignment with business objectives. Plan & Execute Listings: Prepare and implement annual plans, product listings, and promotional activities to maximize visibility and conversion. Analyze Market & Assortment: Monitor market trends, competitor activity, and assortment opportunities to identify new revenue streams. Monitor & Report KPIs: Track account performance, provide regular reporting, and ensure achievement of agreed KPIs. Collaborate Cross-Functionally: Work closely with marketing, shopper CX, supply chain, and colleagues to share best practices and support overall growth. Ensure Compliance & Control: Maintain operational standards, budget adherence, and compliance in all Digital Commerce activities. Represent the Brand: Participate in trade fairs and industry events to strengthen our client's presence and build strategic relationships. Requirements Education & Experience University degree or equivalent vocational training. 2-4 years of professional experience in eCommerce, digital sales, or key account management within FMCG or related industries. Proven track record in managing eCommerce platforms and client relationships (experience with Amazon or similar online-shops is a plus). Technical & Analytical Skills Strong knowledge of digital marketing tactics, tools, and trends, with ability to translate them into actionable strategies. Data-driven mindset: skilled in analysing performance data and making informed decisions to optimize digital channels. Proficiency in MS Office (Excel, Word, Outlook), Power BI, and familiarity with analytics tools (e.g., Google Analytics). IT literacy and ability to work with digital tools and platforms. Commercial & Strategic Skills Solid business acumen and ability to develop tailored strategies for key accounts. Understanding of market dynamics, competitor analysis, and decision-making processes. Ability to interpret customer and market data to identify growth opportunities. Interpersonal & Communication Skills Excellent intercultural communication and relationship management skills. Targeted and persuasive communication style, both written and verbal. Strong networking and customer orientation. Languages: Business-level English/Italian (French and additional European languages are a plus). Other Requirements Willingness to travel for business (as agreed with line manager). Driving license (Category B ). Competencies Drive for Results: Strong focus on achieving goals and delivering measurable outcomes. Customer Focus: Ability to understand and anticipate customer needs and build lasting relationships. Action-Oriented: Proactive approach to problem-solving and execution in a fast-paced environment. Planning & Priority Setting: Skilled in organizing tasks, managing time, and setting clear priorities. Communication Skills: Excellent verbal and written communication, including intercultural competence. Peer Relationship & Collaboration: Ability to work effectively across teams and influence stakeholders. Adaptability: Comfortable with change and able to adjust strategies quickly. Key Functional Competencies & Technical Skills eCommerce Expertise: Managing online platforms and eRetailers (Amazon, …). Customer Execution & Measurement: Delivering flawless execution and tracking performance metrics. Sales & Customer Communications: Building compelling propositions and maintaining strong client engagement. Revenue Management: Ability to optimize pricing, promotions, and profitability. Financial & Analytical Acumen: Strong data interpretation skills to drive insights and decisions. Digital Marketing Knowledge: Understanding of tactics, tools, and trends to drive traffic and conversion. Analytical Skills: Turning data into actionable insights for growth. IT & Tools Proficiency: Advanced MS Office (Excel, Word, Outlook), Power BI, and analytics platforms.

Location: San Francisco, California Workplace: Hybrid ROLE SUMMARY Temporal is looking for a Head of Corporate Development to own two connected mandates: sourcing and executing M&A that accelerates our product roadmap and market position, and building — from the ground up — a strategic seed investment program focused on companies building on top of the Temporal platform. This is a high-visibility, high-autonomy role for someone who wants to combine classic corp dev rigor with the judgment of a platform investor. You will partner closely with Product and Engineering leadership to ensure every deal and every investment strengthens the Temporal ecosystem. WHAT YOU'LL DO - Build and manage the full M&A pipeline: identify targets, develop the strategic rationale, lead diligence, structure and negotiate terms, and drive deals through close and integration handoff. - Design and launch Temporal's ecosystem investment program — thesis, mandate, check sizes, sourcing pipeline, and governance — to invest in companies building on top of the platform. - Own investment execution end-to-end: sourcing, diligence, term negotiation, board/observer rights, and portfolio monitoring and reporting. - Partner closely with Product to align acquisition and investment targets with the platform roadmap, identifying where build, buy, partner, or invest is the right call. - Develop and maintain a market map of the Temporal ecosystem, tracking companies, competitive dynamics, and emerging opportunities for partnership, investment, or acquisition. - Build financial models and valuation analyses to support deal decisions and present clear recommendations to executive leadership and the board. - Manage relationships with bankers, lawyers, VCs, and founders, representing Temporal as a thoughtful, trusted counterparty in the ecosystem. - Establish scalable processes, templates, and governance for both M&A and investment activity as the programs mature. WHAT YOU BRING - 10+ years of experience in corporate development, venture capital/growth investing, investment banking, or private equity, ideally with exposure to both M&A and minority investing. - A track record of sourcing, structuring, and closing deals independently, from first conversation to signed agreement. - Strong financial modeling, valuation, and diligence skills, paired with sound commercial judgment. - Experience partnering with Product and Engineering teams to translate technical and platform strategy into deal criteria. - Familiarity with developer tools, infrastructure, or platform ecosystems; direct knowledge of Temporal or workflow orchestration is a strong plus. - Excellent communication skills and the ability to build trust with founders, investors, and internal executives alike. - Comfort operating with significant ambiguity — this role will define its own playbook. WHY THIS ROLE You'll build a net-new investment program from scratch while shaping Temporal's M&A strategy, working at the intersection of product, platform, and capital — with direct visibility to executive leadership and real influence over how the Temporal ecosystem grows. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits. As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it. Key responsibilities Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system rather than bolted on. Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide (auditability, segregation of duties, change control, immutable logging, evidence retention) before go-live, so controls are not retrofitted after the fact. Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and maintain a clear view of which changes alter the SOX scope, key control population, or evidence requirements. Own second-line control monitoring and evidence readiness. Stand up continuous controls monitoring and automated evidence collection for ITGCs (control testing, walkthrough preparation, population and completeness validation, and mapping to the common controls framework). Materially raise automated evidence coverage and cut audit prep time. Drive control deficiency remediation with cross functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing. Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, provide technical and compliance assessment of their impact on control design, evidence requirements, and engineering effort before commitments are made. Maintain alignment with the broader compliance portfolio. Where SOX ITGCs overlap with SOC 2, ISO 27001/42001, or other frameworks, ensure controls are designed once and evidenced once, and that changes made for one framework do not silently break another. Minimum qualifications Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts. Have led or been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies. Have genuine engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits. Have programming skills in Python or at least one systems language such as Go, Rust, or C/C++. Have deep familiarity with developer platform, release engineering, cloud infrastructure, or ERP/financial systems control domains. Understand the role of the second line: you can advise and challenge engineering without taking ownership of their controls, and you know where the line sits between your monitoring and Internal Audit's independent testing. Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors. Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet. Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on. Default to getting the requirement designed into the system rather than papering over the gap with procedure. Preferred qualifications A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order. Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit. Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines. Defined or assessed controls for AI/ML systems or agents acting in production environments. Stood up continuous controls monitoring or automated evidence programs. Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls. CISSP, CISA, CPA, or equivalent certification. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $410,000 — $510,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Senior Technical Customer Experience (CX) Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue. As a Senior Technical CX Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements. This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management. WHAT YOU'LL DO ADVANCED SUPPORT & ESCALATION OWNERSHIP - Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues. - Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents. - Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios. - Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior. - Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners. BUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP - Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution. - Write clear, actionable bug reports with strong reproduction steps and customer impact context. - Track issues through resolution and communicate updates clearly to customers and internal stakeholders. - Act as a bridge between technical teams and customers with varying levels of technical aptitude. TEAM ENABLEMENT & SKILL DEVELOPMENT - Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices. - Serve as a go-to resource for Specialists navigating difficult or ambiguous cases. - Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team. - Model excellent customer communication, prioritization, and decision-making under pressure. PATTERN RECOGNITION & CONTINUOUS IMPROVEMENT - Identify themes, patterns, and systemic issues emerging from escalations and complex tickets. - Surface actionable insights to CX leadership to inform product, tooling, or process improvements. - Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency. WHAT YOU HAVE - 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment. - Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues. - Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior. - Experience managing bugs and collaborating closely with Product and Engineering teams. - Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy. - Confidence leading customer calls and communicating clearly with both highly technical and non-technical users. - Strong written communication skills, particularly when documenting investigations or summarizing complex issues. - Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility. - Comfort operating in fast-moving environments with evolving processes and incomplete information. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a GTM Strategy & Operations Business Partner supporting the AMER Enterprise Tech organization, you will work closely with sales leadership to be a deep expert in a critical segment of our fastest-growing business. This role supports the AMER Enterprise Tech team, one of Anthropic's largest and most strategically significant commercial organizations, and will partner directly with executives to drive strategic analysis, operational efficiency, and growth initiatives while supporting critical global strategic initiatives. This includes business performance analysis, facilitating operating cadences and powering business reviews, improving operational efficiency, driving strategic initiatives, and supporting the rapid evolution of our sales motions and organization. We're building for a future where AI dramatically amplifies what strategy teams can accomplish. We're hiring people with the technical depth, business judgment, and executive potential to operate at that frontier — leveraging AI to eliminate routine work and redirect energy toward the strategic and creative challenges that move the business. This role will evolve rapidly, and we need someone with the ceiling and ambition to evolve with it. Key responsibilities Strategic Analysis, Operations & Planning Partner with Sales leaders to analyze and refine segment-specific strategy including territory planning, resource allocation, performance to plan, and growth initiatives Maintain excellence through business reviews and operating cadences to help achieve company revenue targets and strategic objectives Be audible-ready about GTM efforts and a deep expert in your segment's book of business and trends with the ability to cut right to what matters for varying audiences from IC to executive Data-Driven Decision Support Analyze sales performance metrics and develop insights to optimize segment performance and improve efficiency using SQL, R, or Python to query, model, and visualize data at scale Leverage Claude to its full capability Partner to create, evolve and maintain reporting mechanisms, using data to go from "what" to "why" Synthesize tangible, strategic recommendations based on go-to-market motions, deal outcomes, partner and customer feedback, and product opportunities Build and maintain dashboards, models, and ad hoc analyses in spreadsheets and BI tools with mastery-level proficiency Go-to-Market Execution Develop and maintain use case frameworks to capture and standardize how customers derive value Support multiple teams and executives in leveraging insights for new deals, expansions, and retention strategies Partner with GTM teams to evolve and refine sales motions and best practices across segments and regions Executive Stakeholder Management Serve as a trusted strategic advisor to senior and executive stakeholders across the GTM organization, delivering insights and recommendations with clarity, conviction, and composure Navigate high-stakes conversations with intense, demanding executives — maintaining poise under pressure while delivering candid, well-supported perspectives Build deep credibility through consistent follow-through, proactive communication, and the ability to challenge assumptions respectfully when the data warrants it Translate complex analyses into executive-ready narratives that drive decisions, managing up effectively across multiple senior leaders with competing priorities Cross-Functional Collaboration Work closely with Revenue Operations, Sales Enablement, Strategic Finance, and Product teams to drive initiatives and elevate excellence in course of business Support coordination between AMER Enterprise sales segments and partnership teams Help prepare materials for executive reviews and planning sessions Minimum qualifications Deep alignment to Anthropic’s mission Experience in sales strategy, revenue operations, management consulting Proficiency in SQL or R — you can independently write queries, build models, and extract insights from large datasets without relying on others Mastery of spreadsheet tools and data (Google Sheets / Excel) — pivot tables, complex formulas, data modeling, and scenario analysis are second nature to you Strong analytical skills with the ability to translate data into actionable insights and compelling executive narratives Deep experience with GTM systems like Salesforce and business intelligence tools (Looker, Tableau, etc.) Proven executive stakeholder management skills — you have a track record of presenting to and influencing C-suite and VP-level leaders in high-intensity environments. An ability to pull signal through noise and an internal drive to create clarity. You strive for simplicity as the most elegant solution to complex situations. A demonstrated ability to build trust with and influence a variety of stakeholders, including colleagues and other members of the GTM Strategy and Revenue Operations team A healthy balance of idealism with pragmatism and the highest internal bar for excellence. You have been accountable for the results of your recommendations. Track record of driving forward high-growth sales organizations Disciplined project management and exceptional communication and interpersonal abilities A desire and readiness to do the best work of your career Bachelor's degree required; MBA or advanced degree preferred Preferred qualifications 10+ years of experience in sales strategy, revenue operations, management consulting Experience in both large Enterprises in technology, finance or professional services, in addition to fast-paced startup building Experience with AI/ML companies and consumption business models Prior experience building frameworks for sales use cases or value propositions Background in scaling sales organizations through 2-3x+ growth periods The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $310,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US. As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning. This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment. Key responsibilities Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow Minimum qualifications Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase Ability to travel to warehouse and data center sites in the US as needed Preferred qualifications Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction Experience directly managing warehouse staff or contract labor Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems Experience with lean, Six Sigma, or similar continuous improvement methods Forklift certification or experience overseeing material handling equipment operations Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the leader of our new Hedge Funds sales team within Enterprise FSI, you will build and lead the team that brings transformational AI to the world’s leading hedge funds - multi-strategy platforms, quantitative and systematic firms, discretionary long/short equity, global macro, and credit funds. These are some of the most technically sophisticated and competitive organizations in financial services, rethinking how they generate ideas, conduct research, build and test strategies, manage risk, and run their operations - and they’re looking for a partner they trust to take frontier AI from promising experiments into production at the research, engineering, and operations levels. You’ll own a focused portfolio of top-tier funds at very different stages of AI adoption, from firms already running Claude across research and engineering to those just beginning their journey. You will lead Enterprise and Strategic Account Executives, design the coverage and territory model, and build the repeatable, hedge-fund-specific plays that turn early wins into durable, scaled adoption. The selling is technical and multi-stakeholder - platform decisions, protection of proprietary strategies and data, security and compliance rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. Lead and scale - as you’ll shape strategy and operating rhythm while staying personally engaged with founders, CIOs, CTOs, and heads of research on the pursuits that matter most. This is a rare opportunity to build a team from the ground up, not just run a number: to shape how the hedge fund industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell. Key responsibilities: Define Hedge Fund go-to-market strategy and coverage design, including segmentation, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales Recruit, coach, and retain Enterprise & Strategic Account Executives with deep financial-services and platform-selling expertise; develop talent and create career paths that keep top performers growing Build repeatable eval, deployment, and adoption practices while partnering with Marketing, Enablement, and partner teams to scale them Engage personally with C-level executives on priority pursuits, building business cases and value narratives and navigating complex procurement, security, and legal processes through to production deployment and expansion Own the team’s revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and represent client requirements on security, deployment, and performance to Product Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, and cloud partners to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader Minimum qualifications: Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms into hedge funds A track record of winning and growing enterprise customers, including building C-suite relationships, in hedge funds Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of Research — and experience pairing effectively with solutions architects and applied AI teams Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities Familiarity with consumption- or usage-based commercial models and value-based pricing conversations A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI Preferred qualifications: Second-line management experience or demonstrated readiness to step into that scope Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to hedge funds Deep familiarity with regulated-industry selling — model-risk management, regulatory and compliance-driven procurement, security review, and the governance expectations of financial institutions Experience selling with IP protection, security, and vendor risk in mind Experience leading organizations through rapid growth, re-segmentation, or significant change The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $450,000 — $700,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.