Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia
Are you an engineer who loves diving deep into ML models, building standalone CLI tools, and exploring how far AI agents can go in autonomous coding? Do you want to rethink how software is built and use the tools you create every single day?
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
We build Junie, our AI coding agent, available across JetBrains IDEs and as a standalone CLI. We're combining the latest advancements in AI and LLMs with our decades of software development expertise.
We are working in three main areas: growing Junie CLI into a general-purpose agent independent of any IDE, optimizing model ensembling and setups for the best cost-to-intelligence ratio without compromising code quality, and pushing next-level autonomy so Junie can own, maintain, and evolve entire subsystems over multi-day horizons.
You’ll have end-to-end ownership over these initiatives, taking work from early research to production code while shaping the future of autonomous development.
Day to day, you will:
Develop and ship new features for Junie across CLI and model integrations.
Experiment with model setups, ensembling, and cost efficiency strategies.
Build and test autonomous agent behaviors for long-term project maintenance.
Own the full development cycle from initial research to production-ready code.
Use Junie daily to continuously iterate on its quality and user experience.
What you’ll bring
Comfort taking full ownership of decisions and implementation.
The curiosity to challenge assumptions and experiment with new ideas.
The ability to learn new concepts quickly and adapt quickly.
A mindset focused on long-term impact rather than short-term workarounds.
Strong interest in autonomous AI systems and software engineering tools.
What you’ll need
A proven track record of developing and shipping machine learning or full-stack software products.
Hands-on experience working with LLMs, prompt engineering, or agentic workflows.
The ability to write high-quality production code across the full development lifecycle.
Practical experience building or fine-tuning ML models.
What success looks like
In this role, success means taking bold experiments in agent autonomy and cost efficiency and turning them into reliable, production-ready capabilities. You'll know you're succeeding when Junie can tackle complex multi-day engineering tasks autonomously and the tool you build every day actively improves your own engineering workflow.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
RELOCATION TO CYPRUS At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.
Why this role matters
As a Senior Designer within the Marketing Division, you are responsible for translating business goals into impactful visual solutions. Working with a high degree of autonomy, you create user-focused, brand-aligned, and high-quality design experiences while ensuring consistency, scalability, and excellence across all design initiatives, customer touchpoints, and business needs.
Own the end-to-end website design lifecycle, from research and discovery through launch, optimization, and continuous improvement. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.
What you'll actually do
— Create high-quality design solutions that effectively communicate business objectives.
— Translate complex business requirements into clear, engaging, and impactful visual experiences.
— Design responsive websites, landing pages, digital experiences, and interactive interfaces.
— Create layouts optimized for desktop, tablet, and mobile devices.
— Ensure consistency across all creative outputs and customer touchpoints.
— Apply and evolve brand guidelines while maintaining exceptional visual quality.
— Ensure digital experiences consistently reflect the brand across complete user journeys.
— Create design solutions that improve customer experience and support measurable business outcomes.
— Apply user-centered thinking throughout the design process.
— Continuously improve creative quality using stakeholder feedback and performance insights.
— Conduct UX research and competitor analysis.
— Develop information architecture, user flows, wireframes, and interactive prototypes.
— Design accessible and intuitive user experiences following usability best practices.
— Design and optimize experiences with conversion goals in mind.
— Participate in experimentation, A/B testing, and iterative optimization.
— Improve designs using analytics, heatmaps, session recordings, and behavioral insights.
— Contribute to improving design processes, workflows, and team efficiency.
— Create reusable templates, assets, documentation, and best practices.
— Build, maintain, and evolve scalable Design Systems.
— Create reusable UI components, libraries, and documentation.
— Collaborate effectively with cross-functional teams throughout the design process.
— Partner closely with Product Managers and Developers throughout implementation.
— Prepare production-ready specifications and developer handoff documentation.
— Review implemented designs to ensure design quality and pixel-perfect execution.
— Continuously adopt modern AI-powered workflows to improve efficiency and quality.
— Use AI for research, wireframing, prototyping, image generation, and rapid landing page creation.
— Utilize AI-assisted coding tools for prototyping and front-end experimentation.
Who we’re looking for
— Bachelor's degree in Design, Visual Communication, Digital Media, or a related discipline.
— Commitment to continuous professional development.
— UX/UI certifications are considered an advantage.
— Proven experience delivering high-quality design solutions within multidisciplinary teams.
— Strong portfolio demonstrating visual excellence, creative thinking, and problem solving.
— Experience designing complex websites, landing pages, or digital products.
— Experience collaborating with Product, Engineering, UX, or CRO teams.
— Expert-level proficiency in Figma and Adobe Creative Suite tools (Photoshop, Illustrator).
— Strong understanding of web design best practices, UI/UX principles, and conversion rate optimization (CRO).
— Familiarity with CMS platforms (e.g., Tilda, WordPress) and an understanding of the technical requirements for OpenAI search optimization.
— Ownership
— Strong communication
— Collaboration
— Critical thinking
— Creative problem solving
— Product thinking
— Data-informed decision making
— Systems thinking
— Collaborate with Marketing, Brand, Creative, and other business stakeholders to deliver high-quality design solutions.
— Communicate design decisions clearly and contribute to a collaborative team environment.
— Partner closely with Product Managers, Developers, UX Researchers, and CRO specialists throughout the product lifecycle.
What we offer along the way
— Competitive salary and annual performance bonus
— Full relocation support for you and your family — flights, housing, visas, and legal assistance included
— Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
— Unlimited learning opportunities: external courses, English lessons, career and leadership development
— Education allowance covering school and kindergarten fees
— 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
— Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
— “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
— Employee share scheme — grow with us
— Branded MINI Cooper Countryman company car and private parking
— Free in-house sports clubs, Sanctum Club gym access, and jet skis
— Access to a Corporate doctor
— Exclusive discount program with cafes, gyms, and local services
— Expat tax perks: up to 50% income tax exemption
— Support with the naturalisation process for relocated employees
At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.
What your journey looks like
— Intro call with Recruiter (30 minutes)
— English check (if needed)
— Technical Task
— Technical interview (60 minutes)
— Team interview
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for a collaborative and strategic Manager, HRIS to lead our Workday platform and a team of HRIS Specialists. In this role, you'll help shape how we leverage people technology by building scalable solutions, developing a high-performing team, and ensuring Workday continues to be a strong foundation for our people processes. You'll balance day-to-day operational excellence with longer-term improvements that help our systems and processes grow with the business.
Success in this role requires deep Workday expertise, experience managing delivery across internal teams and external implementation partners, and the ability to establish effective processes for project intake, prioritization, sprint planning, and resource management. We're looking for a leader who understands how Workday connects to the broader People Technology ecosystem and is excited to evolve our systems, processes, and team as our organization grows.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead, coach, and develop a team of HRIS Specialists by building technical depth through cross-training, documentation, and shared ownership across Workday functional areas
Evolve the team's operating model, including project intake, prioritization, sprint planning, capacity planning, and release management
Manage work across internal HRIS team members and external implementation partners, balancing quality, speed, and cost
Provide governance and technical oversight for Workday configuration, while contributing hands-on configuration for complex, high-impact, or business-critical initiatives
Partner closely with People, Payroll, IT, Finance, and other cross-functional teams to understand business needs and deliver integrated solutions
Identify opportunities to improve processes, automate manual work, and increase operational efficiency across the systems ecosystem
Evaluate emerging technologies and features, including AI-enabled capabilities, and recommend solutions that enhance the employee and people team experience
Contribute to the evolution of our broader technology ecosystem by ensuring Workday integrates effectively with the systems that support our Figmates
We'd love to hear from you if you have:
8+ years in HRIS or People Technology, with deep expertise in Workday configuration across HCM, Advanced Compensation, Benefits, Payroll, Absence, and Integrations
Proven success leading and developing high-performing HRIS or People Technology teams
Demonstrated ownership of Workday delivery, including configuration governance, project intake, prioritization, sprint planning, and release management within a SOX-compliant environment
Strong track record of managing work across internal teams and external implementation partners to deliver scalable, high-quality solutions
Deep understanding of the broader People Technology ecosystem and how Workday integrates with enterprise systems, coupled with curiosity about emerging technologies and AI
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a
Sr Software Engineer
to join the Platform Ops team (Platform Engineering) and enable developer productivity by building and improving developer tooling and environments, and by improving other productivity tools around observability. Our team builds the shared systems and workflows engineers rely on every day—internal developer environments and self-serve tooling that makes the recommended way to ship changes the easiest way. This is a platform tooling role with a focus is on reusable capabilities and self-service workflows adopted across teams.
You’ll also help develop AI-based workflows for productivity and efficiency, including automation that improves infrastructure operations (for example, faster triage, automated runbook steps, and better self-service for common issues). You’ll prioritize the highest-impact problems by looking at where time is being lost today (slow builds, flaky tests, manual release steps, repetitive operational work) and turning that into concrete projects. You’ll set clear success metrics up front and use them to guide design decisions and rollouts.
Expect to partner closely with engineering teams to drive adoption, document changes, and iterate based on feedback. You’ll drive cross-team work across internal tooling, developer environments, observability, and reliability, focusing on measurable improvements (for example: shorter lead time, fewer incidents, and faster recovery). You’ll add automation and enable developer workflows across all three major cloud environments (AWS, Azure, and GCP).
Over time, you’ll own medium-sized projects end-to-end: identify the highest-friction workflows with partner teams, build and ship improvements, roll them out safely, and iterate based on adoption and measurable outcomes (for example: faster builds, fewer flaky tests, shorter time to debug, and less operational toil). You’ll collaborate closely with Platform Engineering, Release Engineering, Security, and product engineering teams to make improvements that are easy to adopt and maintain.
What You’ll Do
Build internal tools and services in
Python
and/or
Go
Build tooling for our internal developer platform (self-service workflows, shared patterns, developer-facing interfaces)
Add automation and enable developer workflows across all three major cloud environments (AWS, Azure, and GCP)
Develop AI-based workflows that improve developer experience and reduce repetitive manual work, including efficiency gains in infrastructure operations
Improve developer feedback loops through better observability (metrics/logs/traces), making failures easier to diagnose
Automate common engineering workflows (scaffolding, environment setup, releases, operational runbooks)
Improve observability for platform services (metrics, logs, traces) to make issues easier to detect and debug
Integrate tools into existing workflows (CLI, Slack, GitHub, dashboards) where it reduces time-to-resolution
Participate in on-call/incident response as needed and drive follow-up automation to prevent repeat issues
Skills We’re Looking For
Professional software engineering experience in
Python
and/or
Go
Experience building developer productivity tooling (CI systems, build tooling, developer portals, workflow automation)
Experience with at least one cloud provider (
AWS
,
Azure
, or
GCP
)
Strong fundamentals: testing, code review, debugging, and operating production services
Ability to work effectively in a remote, cross-team environment
You'll have an edge if you have:
Kubernetes experience
Infrastructure-as-code (Terraform/OpenTofu), including reusable modules and safe state management
#LI-HYBRID
#LI-JI1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a
Staff Software Engineer
to join the Platform Ops team (Platform Engineering) and lead initiatives that enable developer productivity by building and improving developer tooling and environments, and by improving other productivity tools around observability. Our team builds the shared systems and workflows engineers rely on every day—internal developer environments and self-serve tooling that makes the recommended way to ship changes the easiest way.
This is a platform tooling role with a focus is on reusable capabilities and self-service workflows adopted across teams. You’ll also help develop AI-based workflows for productivity and efficiency, including automation that improves infrastructure operations (for example, faster triage, automated runbook steps, and better self-service for common issues). You’ll prioritize the highest-impact problems by looking at where time is being lost today (slow builds, flaky tests, manual release steps, repetitive operational work) and turning that into concrete projects. You’ll set clear success metrics up front and use them to guide design decisions and rollouts. Expect to partner closely with engineering teams to drive adoption, document changes, and iterate based on feedback. You’ll drive cross-team work across internal tooling, developer environments, observability, and reliability, focusing on measurable improvements (for example: shorter lead time, fewer incidents, and faster recovery). You’ll add automation and enable developer workflows across all three major cloud environments (AWS, Azure, and GCP).
As a staff engineer on the team, you’ll lead medium-to-large initiatives end-to-end: define the problem with stakeholders, write a design and rollout plan, build and operate the solution in Python/Go, and measure results. You’ll work across Platform Engineering, Release Engineering, Security, and product engineering teams to make improvements that are adopted broadly and remain reliable over time.
What You’ll Do
Lead end-to-end projects that improve developer tooling, environments, and operational workflows (speed, reliability, and safety)
Design and operate internal tooling/services in
Python
and/or
Go
Build tooling for our internal developer platform (self-service workflows, shared patterns, developer-facing interfaces)
Add automation and enable developer workflows across all three major cloud environments (AWS, Azure, and GCP)
Develop AI-based workflows that improve developer experience and reduce repetitive manual work, including efficiency gains in infrastructure operations
Improve developer feedback loops through better observability (metrics/logs/traces), making failures easier to diagnose
Design/build and document “paved paths” and self-service capabilities so teams can ship without extensive platform expertise
Improve reliability through automation and observability (metrics/logs/traces), and drive incident follow-ups to reduce recurrence
Set technical direction (design docs, tradeoffs, sequencing) and drive delivery across stakeholders
Mentor engineers through design and code reviews
Skills We’re Looking For
:
Strong experience building and operating production services in
Python
and/or
Go
Experience with at least one cloud provider (
AWS
,
Azure
, or
GCP
) and core primitives (IAM, networking, compute)
Experience building developer productivity tooling (CI systems, build tooling, developer portals, workflow automation)
Track record leading ambiguous, cross-team technical projects to completion
Strong communication and engineering judgment
You'll have an edge if you have
:
Kubernetes/platform abstractions experience
Infrastructure-as-code (Terraform/OpenTofu), including reusable modules, safe state practices, and modernization of shared platform foundations
Experience building internal developer platforms (IDPs) / developer portals / self-service tooling
#LI-HYBRID
#LI-JI1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote
Workplace: Remote
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We’re looking for a skilled Middle+/Senior Technical UI Designer to bring polished, intuitive game interfaces to life. You’ll turn design concepts and mockups into responsive, production-ready UI, creating scalable systems that look great, perform smoothly on mobile devices, and are easy for the development team to integrate and maintain.
WHAT YOU’LL BE DOING:
- Implement core and meta-game interfaces in Unity.
- Build responsive screens that adapt correctly to different resolutions and aspect ratios.
- Create and maintain a scalable UI architecture, including window structures, reusable components, UI kits, and prefabs.
- Create UI animations using DOTween, Timeline, and custom animation solutions.
- Set up and optimize UI effects using Unity’s Particle System.
- Optimize UI performance for mobile devices, including draw calls, batching, and Canvas setup.
- Work with text styles, materials, and localization.
- Optimize textures, atlases, and import settings.
- Create UI materials using Shader Graph and custom material setups.
- Refactor, simplify, and systematize legacy UI.
- Create and maintain UI documentation.
- Write simple C# scripts when needed.
WHAT WE EXPECT FROM YOU:
- 3+ years of experience in a similar role.
- Strong experience using AI tools to improve day-to-day workflows, create and integrate reusable UI components and event systems.
- Strong hands-on expertise with Unity UI.
- Solid understanding of UI performance optimization, especially for mobile devices.
- Ability to work independently and propose practical solutions.
- Strong attention to detail and a structured, systematic approach to work.
- English - B1+ level, Russian - C1 level.
WHAT WE OFFER:
- Competitive salary.
- Remote work format.
- A passionate and supportive team that values creativity and ownership.
- Opportunities for professional growth.
- A culture built on initiative, transparency, and collaboration.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ CTO FOUNDER ASSOCIATE INTERNSHIP ⭐
The position is open for an immediate starting date, for a six-month internship.
CTO Founder Associates support the CTO and Senior Alaners on top business priorities, such as unlocking new growth, driving alignment on strategy and building new processes/standards internally and externally. It is a unique chance to work on many tasks in a different and non traditional environment.
You will be highly involved in key challenges for Alan, and will be asked to support high added value tasks for Alan.
⭐ DETAILED MISSIONS ⭐
As such, you can’t be exhaustive on the missions you will perform as a CTO FA, as you can be asked to help on almost any subject.
Possible projects include:
- Tech: Exploring new technologies and their applications for Alan
- Artificial Intelligence: Implementing internal solutions that leverage AI to optimize processes
- Strategy: Contributing to company vision, market analysis, and growth modelling
- Product: Identifying and exploring strategic opportunities
- Corporate & Governance: Supporting board packs, legal research, and public affairs
- Brand & Communication: Developing corporate presence at events and on social media
- Growth: Coordinating RFPs, supporting marketing and partnerships
- Recurring tasks: Coordinating the weekly internal communication, supporting the CTO with his weekly social posts, organizing the monthly event gathering all the Alaners, recruiting the next batch of FAs.
- And many more...
⭐ KEY OUTCOMES ⭐
By the end of the internship period, the intern will have:
- Created new processes and resources, and contributed innovative ideas to improve Founders Associates team efficiency and autonomy
- Gained skills to start your own company as a CTO
- Met incredibly talented and smart people
- Collaborated with the CTO and other Senior Alaners
- Interacted with most of Alan’s communities (Engineers, Product, Strategy, Sales, Marketing, Talent)
- Gained a 360 view of Alan
- Contributed to at least one strategic company project (new product launch, AI model implementation, etc.).
⭐ PROFILE & COMPETENCIES ⭐
- Analytical sense and critical thinking: FAs possess strong abilities to frame the right questions, objectively analyze problems, and simulate possible outcomes.
- Business and product sense: FAs need excellent understanding to think at the company level, assess cross-cutting impacts, and make sound decisions in ambiguous situations.
- Execution and collaboration: The ability to orchestrate and direct people towards objectives is key, given the scope and timeline of work.
- Versatility and education: given the scope of work, FAs should be able to jump from one topic to another with similar impact.
- Organization, time management and autonomy: FAs must excel in managing projects precisely and reliably with minimal external assistance.
- Effective communication: FAs interact with numerous Alaners daily, and therefore need to clearly express their needs, and inspire action in others.
- Always looking for the extra mile: FAs are expected to deliver tasks quickly and well while proactively proposing new initiatives and anticipating future needs.
- Growth mindset: you know how to ask for and receive feedback in order to grow as an FA in your early professional life.
- Fluency in spoken and written English. All our communications are written and in English.
- High agency: FAs seek problems in their environment to solve and are committed to making things happen, whether by building projects, organizing events, mobilizing people towards an idea, etc. When faced with an unfamiliar problem, FAs' first instinct is to find a solution, not to wait for someone else to show them how.
- AI fluency: FAs are comfortable building with AI tools and have artifacts to show -- a tool, a prototype, a workflow, etc
- Technical conceptual understanding: FAs are not necessarily software engineers, but they do have a strong grasp on how technical systems work at a conceptual level. FAs are oftentimes the connection between technical and non-technical teams, so they need to be able to brainstorm with engineers, evaluate tradeoffs, and own technical projects end to end
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Mexico
Workplace: remote
About the Project
We are looking for a Session Director to support live, supervised voice recording sessions for a multilingual conversational AI project in Spanish (Mexico). In this role, you'll facilitate recording sessions, provide real-time participant coaching, and monitor technical quality throughout, helping ensure recordings are natural, authentic, and meet project specifications.
What You'll Do
Manage session facilitation, real-time coaching, and recording quality monitoring throughout each session
Complete approximately 8 hours of calibration prior to production, observing sessions to align on facilitation style, recording objectives, and workflow
Support recording sessions independently following calibration
Monitor recordings in real time, resolving technical or conversational issues as they arise to minimize re-records
What We're Looking For
Native-level fluency in Spanish (Mexico)
Experience facilitating recording sessions and coaching participants for natural, authentic delivery
Comfortable managing real-time technical quality monitoring (file format, recording specifications) during live sessions
Available to support sessions running approximately 4 hours each
Commitment & Compensation
Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
Compensation: $55.00 USD per hour
Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Warsaw, Poland
Freedom24 is a fast-growing international brokerage platform, part of
Freedom Holding Corp. (NASDAQ: FRHC),
a publicly traded multinational financial services group with a presence in more than 20 countries across Europe, Central Asia, and beyond.
As the company continues to expand its regulated brokerage business across the European market, we are seeking an
Country Director to lead our Warsaw, Poland office
. Based in our Warsaw office, this role will oversee operational, regulatory, and public-facing functions while ensuring compliance with local regulatory requirements and supporting the company's continued growth in the Polish market.
This is a classic operational and administrative leadership role. The ideal candidate combines strong operational management skills with a credible regulatory track record in the Polish or broader EU financial market and is comfortable acting as a public face of the company.
Strategy & Operations
Develop and execute the local business plan in line with the group's growth strategy
Report on KPIs set by European headquarters, including operational milestones
Contribute to strategic planning and long-term market positioning
Manage the local operational budget and ensure cost efficiency
Monitor and report on revenue, expenses, and key performance indicators
Supervise implementation of operational workflows, client service processes, and local support systems
Coordinate with headquarters to deploy IT and operational systems
Ensure local operational readiness and scalability of systems
Establish and optimize local banking and payment infrastructure
Regulatory & Compliance
Oversee the process of obtaining tied agent status with the Polish Financial Supervision Authority (KNF)
Represent the company in official communications with KNF and other financial institutions
Ensure full compliance with Polish and EU regulatory requirements, including AML/KYC, data protection, and client onboarding standards
Coordinate with legal and compliance teams to implement local regulatory frameworks
Ensure compliance with the group's policies, standards, and governance framework
Public Relations & Communications
Manage relationships with PR agencies, influencers, and media partners
Represent the company in interviews, press events, and conferences to strengthen brand recognition and trust
Ensure consistent brand messaging and alignment with corporate communication standards
Supervise thought-leadership and media engagement initiatives to position the company as a leading investment platform locally
Oversee localization of marketing and educational content in Polish
Team & Culture
Build and manage a competent local team aligned with corporate values
Promote professionalism, integrity, and a culture of regulatory and operational excellence
Ensure effective internal communication and collaboration across departments and with European headquarters
Requirements
Proven experience in administrative/operational management (COO-type profile) within an investment/brokerage company — sales leadership experience is not required and a more academic, governance-oriented background is preferred
Prior regulatory approval experience in Poland or another EU jurisdiction — e.g., previously approved as a branch manager, tied agent director, or director of a company holding an investment firm license, a banking license, or a payment institution license
Strong public presence: comfortable with media, conferences, and public speaking
Fluent English
Задачи:
- Реализация высоконагруженных конвейеров обработки данных для обеспечения надежной и бесперебойной репликации данных из ИТ-систем Банка.
- Реализация комплексных задач по подготовке данных в целевых аналитических хранилищах (DataLake, SandBox, FeatureStore) для построения признаков, необходимых для разработки моделей машинного обучения.
- Разработка и поддержание в актуальном состоянии документации по разработанному функционалу.
- Своевременное отражение статуса выполнения задач в Jira.
- Проверка качества кода (код-ревью), написанного инженерами и младшими инженерами данных.
Требования:
- Python - уверенное знание структур данных и алгоритмов, эффективное применение принципов ООП и ФП (Функциональное программирование), опыт написания модульных и интеграционных тестов, знание и опыт применения библиотек обработки и анализа данных - numpy, pandas.
- Опыт разработки и внедрения в промышленную эксплуатацию сервисов загрузки и обработки неструктурированных и слабо структурированных данных (текст, xml, json) из внешних источников.
- Способность разобраться с API поставщиков данных, используя доступную документацию.
- SQL - умение создавать сложные запросы с использованием аналитических оконных функций и использовать инструменты профилирования для оптимизации их производительности, опыт работы с БД Oracle, Postgres, Greenplum.
- Уверенное знание и опыт работы с инструментами разработки, планирования и мониторинга рабочих процессов (workflow engines) пакетной обработки данных.
- Airflow.
- Опыт разработки сложных, высоконагруженных приложений обработки данных на основе PySpark, уверенное знание настроек Spark и их влияния на производительность приложений Spark.
Who we are: Action1 is an autonomous endpoint management platform trusted by thousands of organizations, including many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.
Introduction: Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive complex, multi-stakeholder sales cycles across mid-market and enterprise organizations in the United States. This is a quota-carrying, full-cycle role focused on landing and expanding mid-market and enterprise accounts. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, and executive stakeholders to position Action1’s patch management and endpoint security platform as a strategic solution. We’re looking for someone who understands how enterprise cybersecurity buying works — longer sales cycles, multiple decision-makers, technical validation, procurement navigation — and who thrives in a high-growth, remote-first SaaS environment. If you’ve successfully sold cybersecurity or adjacent IT solutions into enterprise accounts and enjoy building pipelines as much as closing, this role is for you.
What you'll do
Drive Mid-Market to Low-End Enterprise Revenue Growth: Own a defined territory and meet or exceed enterprise quota targets through disciplined pipeline generation and deal execution.
Manage the Full Sales Cycle: Lead opportunities from prospecting through close — including discovery, stakeholder mapping, value alignment, proof-of-concept coordination, negotiation, and contract execution.
Sell to IT & Security Leaders: Engage IT Managers, Directors of Infrastructure, CISOs, and technical buying committees with credibility and consultative expertise.
Build & Maintain Strong Pipeline Coverage: Generate pipeline through outbound prospecting, partner collaboration, and strategic account planning. Maintain disciplined forecasting and opportunity hygiene in Salesforce.
Navigate Complex Buying Processes: Manage multi-threaded sales cycles, security reviews, procurement workflows, and competitive displacement strategies.
Partner with Solutions Engineers: Collaborate closely with pre-sales/technical resources to ensure strong technical validation and alignment with customer requirements.
Execute Account Expansion Strategy: Identify upsell and cross-sell opportunities within enterprise customers to drive expansion revenue and long-term retention.
Stay Market-Aware: Maintain strong knowledge of cybersecurity trends, endpoint management landscape, and competitive positioning.
Operate with Ownership: Work independently in a remote-first environment while collaborating cross-functionally with Marketing, Channel, Customer Success, and Product teams.
Collaborate cross-functionally: Partner closely with marketing, product, and sales leadership to provide feedback from the field and refine messaging.
Requirements
3–7+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, or IT infrastructure solutions
Proven success in consistently owning deals with a minimum average of $30k value
Proven success selling into mid-market or enterprise organizations
Experience engaging IT buyers (IT Directors, SysAdmins, Security Leaders, Infrastructure teams)
Demonstrated ability to generate pipeline and close complex deals
Strong forecasting discipline and Salesforce hygiene
Experience navigating longer, multi-stakeholder enterprise sales cycles
Excellent discovery and consultative selling skills
Comfortable in a high-growth, fast-paced startup environment
We are seeking candidates who can start as soon as possible due to business needs.
Bonus: SLED experience
Benefits
A collaborative environment encouraging you to own your domain and implement best practices
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Задачи:
— Определять видение, стратегию и дорожную карту для превращения выявленных компаний в квалифицированные, активные лиды, включая скоринг, обогащение, автоматизированные рабочие процессы, списки и AI-активацию.
— Запустить и довести до общего доступа функции Workflows и Lists, которые являются ключевыми для продукта и конкурентного преимущества.
— Закрыть цикл удержания клиентов, обеспечив приоритетизацию, обогащение и доставку лидов в CRM для максимальной ценности платформы.
— Определять модели скоринга и приоритизации, включая ICP fitness scoring, сигналы намерений и ранжирование компаний.
— Расширять возможности обогащения контактов и идентификации групп покупателей, чтобы выявлять правильных лиц, принимающих решения.
— Развивать AI-активацию с умными рекомендациями, автоматической маршрутизацией и шаблонами для упрощения активации лидов.
— Определять стратегию интеграции с CRM (HubSpot, Salesforce, Pipedrive, MS Dynamics) для надежного потока данных.
— Тесно сотрудничать с инженерной и дизайнерской командами, писать технические задания, определять метрики успеха и управлять процессом от идеи до запуска.
— Использовать аналитику, AI-инструменты и быстрые эксперименты для выявления проблем и ускорения разработки.
Требования:
— Опыт работы в продукт-менеджменте не менее 7 лет, из них минимум 3 года на уровне Senior PM или эквивалентном.
— Опыт в B2B SaaS обязателен; предпочтителен опыт в генерации лидов, CRM, маркетинговой автоматизации или платформах продажной аналитики.
— Экспертиза в активации и автоматизации рабочих процессов, умение запускать функции, которые напрямую влияют на удержание и расширение.
— Глубокое понимание CRM-экосистем и потоков данных между маркетинговыми и продажными инструментами.
— Сильный аналитический склад ума, опыт работы с продуктовой аналитикой, A/B тестированием и SQL.
— Техническая глубина: умение работать с инженерами, понимать API, архитектуру данных и обогащения.
— AI-native: ежедневное использование AI-инструментов для прототипирования, анализа, написания и принятия решений; опыт запуска AI-продуктов приветствуется.
— Готовность работать в условиях неопределенности, принимать решения с неполной информацией, быстро двигаться и адаптироваться.
— Мышление владельца: самостоятельное ведение задач от идеи до пост-запуска, сильная ориентация на результат.
— Местоположение: Европа, полностью удаленная работа.
Преимущества:
— Опыт с продуктами скоринга лидов, приоритизации аккаунтов, продуктов на основе намерений.
— Опыт в обогащении контактов, качестве данных или B2B платформах данных.
— Опыт в PLG-средах или создании self-serve активационных потоков.
— Знакомство с конкурентами: Apollo, Cognism, ZoomInfo, 6sense, Clay.
— Опыт работы с короткими циклами поставки (месячные или двухнедельные).
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market teams, delivering an exceptional experience for candidates, interviewers, and hiring managers
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements
EVEN BETTER...
- Experience recruiting for GTM teams in a SaaS or B2B environment
- Experience with Ashby ATS
- Experience scaling business teams during periods of rapid growth
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with Pacific Time for at least 25 hours/week.
Preferred locations:
USA - West
Why this job is exciting
We are hiring a Sr. Product Marketing Manager to help us tell the Sourcegraph story and scale the go-to-market for one of the most critical pieces of engineering infrastructure for the largest enterprises building the future.
In this role, you will report to our Head of Marketing, and sit at the intersection of our go-to-market and technical teams to drive thought leadership, product leadership, and market leadership. Our customers are developers and engineering leaders at the largest and most successful companies in the world who rely on us to help them write better code, understand their codebases, secure their products, and adopt the newest and most impactful technology. You will translate deep technical capability into clear market narratives, turn product direction into launches that land, and ensure go-to-market is aligned, credible, and effective.
Sourcegraph is a $50m ARR business and growing fast. We are doubling down on our core Search technology, including Deep Search, Code Search, Sourcegraph MCP and APIs for agents, and critical code migration and workflow engines, like Agentic Batch Changes for large-scale changes at scale. You will be responsible for the technical product marketing that will bring that story to life in the market, as well as ensuring alignment with and results from our Demand Gen and DevRel teams.
We move fast and hold ourselves to an extremely high bar for product quality and Developer authenticity. If you’ve made a mark in product marketing for developers, talk to us.
📅 Within one month, you will…
Ramp up quickly on the product, our audience, and the market landscape
Build trust with the GTM and EPD teams
Identify clear product marketing gaps and quick wins
📅 Within three months, you will…
Establish clearly defined messaging frameworks
Take the lead on product releases and launches
Create and deliver sales enablement assets
Establish strong operating rhythm with GTM and EPD teams
📅 Within six months, you will…
Make product launches and releases repeatable and predictable
Drive high-impact initiatives that directly influence pipe generation and deal velocity
Partner closely with Demand Generation and DevRel on high-impact campaigns
📅 Within one year, you will…
Clearly attribute activities to revenue impact
Shape GTM strategy
Raise the bar for PMM across the organization
About you
You have a track record of success in driving and owning product marketing initiatives end-to-end. You’re equally comfortable shaping narratives that connect with our technical enterprise audience, enabling sales, and shipping launches that move the business forward. You understand the software development lifecycle and are excited about how AI is reshaping developer tools and workflows.
Must-haves:
5+ years of work experience in product marketing, developer marketing, product management, or related technical marketing roles in a B2B enterprise setting.
Strong familiarity with developer tools and modern developer workflows, with a deep interest in AI-driven software development.
Proven ownership of end-to-end technical product launches, spanning positioning, field enablement, and launch execution.
Demonstrated ability to partner closely with technical teams to define what sets Sourcegraph apart and translate that differentiation into clear, credible, and memorable stories across channels.
Experience supporting enterprise sales motions and navigating complex buying cycles.
Strong sales enablement muscle, building and maintaining high-impact collateral and assets that scale and move enterprise deals forward.
Experience delivering integrated campaigns in partnership with Demand Generation, Field Marketing, and DevRel across webinars, videos, web content, and events.
Customer-first mindset, translating real customer feedback into messaging, positioning, and product direction.
Strong technical aptitude, with a deep understanding of how modern software is built, shipped, and adopted.
Bias toward action, moving quickly and putting bold ideas into motion.
Excellent written, verbal, and presentation skills.
Nice-to-haves:
Background in software engineering or software development.
Experience with account-based marketing (ABM) in enterprise or strategic account motions.
Level
📊 This job is an IC4. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸
We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate.
Your salary is determined by your pay band for the IC4 job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that the salaries below may be adjusted in the future.
💰 The target compensation for this role is based on the IC4 pay band for your zone. The start of the IC4 pay band for each zone is listed below:
Zone 1: $180,000
Zone 2: $144,000
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.75 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[45m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45m]
Cross-functional Collaboration Interview
[60m]
Working Session
[45m]
Resume Deep Dive
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[15m]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The AI Product's Data Science org is at the center of the next generation of products at Figma, spanning Make, Figma Agent, Design Systems, and other areas. Data is critical to setting strategy and measurement across these areas. This org engages closely with AI Research and is a driving force behind our evals work and the future of product measurement at scale. With a charge to uplevel Figma’s use of data, the team works alongside other Data Scientists and Engineering to identify ways to implement and democratize new statistical methods, build data frameworks, and incorporate data within Figma’s product development process. This team contributes to the company’s goals by collaborating closely with product managers, engineers, and our finance team to uncover new opportunities, identify inefficiencies and recommend improvements through data-driven insights.
As Director, you will lead a team of data scientists and managers, setting the vision for how data shapes strategy across Figma's AI products. You'll work closely with Product, Engineering, Design, and Research leadership to embed data-driven thinking and modern AI-product measurement into how we build.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead, support, and grow a team of data scientists and data science managers with varied strengths and expertise focused on product strategy, internal tooling, and Impact measurement
Champion data quality, accessibility, and the democratization of data across the company
Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization
Partner with Product, Engineering, Design, Research, Sales, Marketing, or Finance to drive impact
Shape how we measure AI products: evals, quality, and experimentation for LLM-powered assistants and agents in partnership with AI Research
We'd love to hear from you if you have:
8+ years of experience managing and leading high output Data Science teams, with at least 2 years managing other managers
7+ years of experience working in AI, Data Science, or a related field
Proven experience building or measuring AI products, ideally LLM-powered assistants, agents, chatbots, or copilots
Demonstrated expertise in statistical methods, experimentation, and/or forecasting, with the technical curiosity to learn and grow alongside your team
Ability to scale teams in high-growth environments, with a desire to build an inclusive and diverse culture
While not required, it’s an added plus if you also have:
Experience owning 0 to 1 product areas
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are hiring a AI Platform Engineer to build the execution layer for Supabase's internal AI systems.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.
The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.
This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.
You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Ship the agent platform to production. An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- Own the evaluation layer, and switch on the gate that depends on it. Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- Build and register the agent portfolio. Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- Enforce governance in code. Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- Design how the system contacts people. A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- Own the platform tooling. The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- Compute the operating measures from production data. A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- Instrument the platform's own return. A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.
HOW YOU'LL THINK
RECURSIVE THINKING
You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.
The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.
INVERSION THINKING
You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent's tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.
Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.
AI-NATIVE EXECUTION
You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.
That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- Have shipped production LLM agent systems that other people depended on. Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- Design evaluations, not spot checks. You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why "we reviewed a bunch of outputs and they looked good" is not evaluation.
- Have done deep API work against the systems work actually lives in, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- Own infrastructure end to end in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- Have taste about how software contacts humans. You treat every notification as spending a limited amount of trust.
STRONG SIGNAL
- Public work in this space. An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- LLM observability and cost instrumentation. Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- You have built an internal platform that non-engineers adopted voluntarily, and can describe what you changed after watching them use it.
WHAT SUCCESS LOOKS LIKE
- The platform is boring. Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- Nothing ships unevaluated. Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- The dangerous action is impossible, not discouraged. An audit of any agent's credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- Teams pull the platform instead of being pushed. Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- The platform reports its own value. The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
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