Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
We are looking for a Middle Atlassian Administrator to join our team and help us improve internal processes through automation and efficient management of our Atlassian ecosystem.
In this role, you will be responsible for administering and optimizing Jira Cloud, Jira Service Management, and Confluence Cloud, as well as building integrations and automating workflows across our internal systems.
Our main goal is to minimize manual and repetitive work for employees by delivering reliable, scalable, and efficient automations. We are looking for someone who is proactive, enjoys solving business challenges, and can translate business requirements into practical technical solutions.
Responsibilities:
Administer, configure, and maintain Atlassian Cloud products, including Jira Cloud, Jira Service Management (JSM), and Confluence Cloud.
Create and configure Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.
Configure and optimize Jira Service Management projects, including request types, forms, queues, SLAs, and approval workflows.
Design, develop, and maintain business process automations using automation tools (Jira Automation, n8n etc).
Build and maintain integrations between Atlassian products, HRIS, Slack, and other internal systems using n8n, APIs, and webhooks.
Analyze existing business processes, identify opportunities for automation, and implement solutions to reduce manual work.
Maintain technical documentation for workflows, integrations, and automation solutions.
Continuously improve the reliability, performance, and usability of internal tools and automated processes.
Requirements:
2+ years of hands-on experience administering Jira Cloud and Confluence Cloud.
Practical experience with Jira Service Management configuration and administration.
Strong understanding of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.
Experience designing and implementing business process automations.
Experience working with Atlassian REST APIs, Smart Values, and developing custom integrations.
Understanding of system integrations, authentication methods, and data exchange between applications.
Strong analytical and troubleshooting skills.
Ability to understand business requirements and translate them into technical solutions.
Practical programming experience in one or more languages (JavaScript, Groovy, Java, or similar).
Good communication skills and ability to work independently with different stakeholders.
Nice to have:
Hands-on experience with n8n or similar workflow automation platforms (Make, Zapier, etc.), including complex workflows, error handling, and custom JavaScript nodes.
Experience integrating HRIS platforms with Jira, Slack, and other enterprise tools.
Experience with OAuth 2.0, API tokens, and integration security best practices.
Experience with AI tools and integrating AI-powered capabilities into business process automations.
Basic understanding of ITSM and ITIL practices.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: European Union
Workplace: Remote
Playson is looking for a People Operations Partner who can bring operational clarity into a fast-moving environment and help scale People Operations through strong execution, process thinking, coordination, and automation.
This role sits closer to operational systems coordination than traditional HR administration.
We are looking for someone who naturally thinks in:
- workflows,
- dependencies,
- automations,
- ownership,
- bottlenecks,
- scalability,
- and operational efficiency.
You will work closely with PBPs, business leaders, Finance, Legal, Service Desk, and employees across the company to ensure people-related processes work reliably, clearly, and without unnecessary friction.
You will also work across multiple operational systems and platforms used within the People function, including HRIS, ATS, learning, benefits, and engagement tools.
WHAT YOU’LL BRING
- Knowledge of the Ukrainian language is a must
- 3+ years in operational coordination/people operations/business operations / process-heavy environments
- Strong operational coordination and process management skills.
- High attention to detail and execution quality.
- Ability to manage multiple workflows in a fast-paced environment.
- Strong ownership mindset and proactive follow-up habits.
- Systems and process-thinking mindset.
- Interest in automation, AI tooling, operational scalability, and process optimisation.
- Ability to simplify operations without losing accuracy or control.
- Comfortable working in environments where processes are still evolving and being built.
- Experience working with operational platforms and systems (HRIS / ATS / LMS / benefits platforms etc., HiBob experience is a strong plus).
- Strong communication and stakeholder coordination skills.
- Upper-Intermediate English or higher.
WHAT YOU’LL DO
- Coordinate onboarding, offboarding, internal moves, compensation changes, probation workflows, and other employee lifecycle processes.
- Maintain operational consistency and data accuracy across People systems and platforms.
- Coordinate execution between PBPs, managers, Finance, Legal, and Service Desk.
- Support operational ownership and administration of People-related tools together with Service Desk and other stakeholders.
- Track operational deadlines, dependencies, and process gaps.
- Improve SOPs, playbooks, templates, and operational documentation.
- Support automation and operational standardisation initiatives.
- Contribute to the development of an AI-supported internal People Knowledge System.
- Help build scalable People Operations processes that can grow with the company.
WHAT WE OFFER
- Remote
- Medical insurance (+1 coverage option)
- Professional development reimbursement
- Online English classes
- Employee referral bonus program
- Opportunity to shape and scale modern People Operations in an international product company
RECRUITMENT PROCESS
- HR Interview
- Hiring Manager Interview
- Final Interview
If you enjoy creating operational clarity, improving systems, coordinating complex workflows, and building scalable operational processes, we’d love to hear from you.
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as a Traiding Monitoring Specialist!
Requirements
Higher education in Economics, Finance, Mathematics, Computer Science or a related field;
Basic understanding of financial markets, trading and exchange infrastructure;
Understanding of the trading lifecycle: market data, deals, executions, liquidity and position updates;
Strong analytical and systemic thinking, with the ability to identify anomalies and perform initial investigation;
Confident Excel skills and ability to work with operational and trading data;
Ability to follow runbooks and escalation procedures and handle incidents under time pressure;
Strong communication skills and ability to coordinate with Trading, Risk, Operations and Engineering teams;
Willingness to work in shifts, including day, evening and night shifts in rotation.
Will be an advantage
Basic understanding of APIs, WebSocket, connectivity and common exchange or trading system issues;
Experience with monitoring and BI tools such as Grafana and Tableau;
Responsibilities
Monitor trading services, strategy instances and critical production dependencies in real time;
Monitor exchange connectivity, market data feeds, order flow, fills, latency, API/WebSocket errors and rate limits;
Detect technical anomalies and deviations in the observable state of trading services;
Perform first-line incident investigation and predefined recovery actions within approved permissions;
Classify and escalate incidents to Traders, Risk,Operations or Engineering according to severity and incident type;
Track incidents through resolution and maintain incident logs, runbooks and shift handovers;
Support monitoring readiness and checks for new strategies, markets, exchanges and production releases;
Contribute to improvements in monitoring dashboards, alerts and automation.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Barcelona
Workplace: OnSite
About Us:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role:
We’re looking for a true startup Operations person. Good onboarding is what makes our merchants set up for success. From the first meeting, the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others.
Your day-to-day will be a mix of hands-on ops, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it.
What You’ll Do:
Our Operations happen on a restaurant floor, in a lively neighbourhood, at a busy bar - we operate in the city:
- Run restaurant onboarding: train, connect and implement together with the restaurant team
- Problem-solve for our merchants on the ground while running live operations
- Support restaurants after the go live and make sure that Tebi adds value to their business long-term
- Find opportunities for improvement in our process, materials and systems
- Continue investing in our relationship with our merchants to make sure they are happy with our product and growing as a business
- Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations
What You’ll Need:
- You are a creative problem solver who enjoys interacting with hospitality businesses
- You are empathetic towards our merchants and curious about their business
- You can juggle multiple things at once and bring structure
- Curious about the product, want to be an expert in Tebi system and can apply your knowledge
- Good communication - you are great at proactive contact and managing expectations
- Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day
- Interest in data, process improvement and automation
- Flexibility in working hours that fit our merchants’ needs and ensuring a healthy balance
- At least 2-4 years of experience in hospitality, early startup operations, fast-paced account management or customer operations
- You are comfortable working in both English and Spanish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible Time-off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Dubai, UAE
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Operations Manager.
Requirements
Minimum five years’ operations experience within a crypto exchange, VASP, fintech, payments firm, brokerage, bank, custodian or comparable regulated financial-services business.
Hands-on experience managing transaction operations, settlements, reconciliations, cash or asset movements, operational controls and exception resolution.
Strong understanding of virtual-asset transaction lifecycles, wallets, custody, blockchain confirmations and fiat on/off-ramp processes.
Experience developing SOPs, control frameworks, management reporting, incident-management processes and auditable records.
UAE regulated financial-services experience and familiarity with local operational and regulatory expectations; direct VARA exposure is strongly preferred.
Experience coordinating with Compliance, Finance, Product, Technology, Legal and external providers such as banks, custodians and payment partners.
Strong analytical skills and proficiency with spreadsheets, dashboards, workflow tools and reconciliation data.
Bachelor’s degree in business, finance, operations, technology or a related discipline, or equivalent relevant professional experience.
Fluent written and spoken English; Arabic is advantageous but not essential.
Responsibilities
Design, document and maintain WhiteBIT UAE’s operating model, SOPs, control checklists, escalation procedures and service-level standards.
Coordinate operational readiness for VARA licensing and market launch, including process testing, evidence packs and remediation of operational gaps.
Manage end-to-end client operations, including onboarding hand-offs, account activation, deposits, withdrawals, transfers, settlement, queries and exceptions.
Oversee daily controls and reconciliations across client ledgers, bank accounts, payment partners, custodians, wallets and blockchain records.
Maintain controls for client money and virtual assets, including segregation, safeguarding, approvals, maker-checker controls and audit trails.
Coordinate operational relationships and workflows with banks, custodians, liquidity providers, payment partners and other key service providers.
Own operational incident management, including escalation, root-cause analysis, corrective actions and stakeholder communication.
Work closely with Compliance on CDD/EDD workflows, transaction-monitoring escalations, Travel Rule exceptions, complaints and regulatory information requests.
Coordinate with Finance on treasury operations, cash and asset movements, fees, liquidity requirements and month-end controls.
Monitor service levels, volumes, turnaround times, exceptions, complaints and partner performance, providing regular management reporting.
Maintain accurate and retrievable operational records and support business-continuity and disaster-recovery planning and testing.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
Vacation: 2 business days accrued per month during your first year, increasing to 30 business days per year from your second year onward.
Medical insurance
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Canada; Brazil
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Bucuresti, Romania; Cluj-Napoca, Romania
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
24 days off per year and floating days
Private clinic health services, Regina Maria Medical Insurance
Flexible benefits through Up multibenefits platform
Referral bonus scheme
Team events, online or at the office
Training and development opportunities with allocated budget
Professional Certifications
Knowledge sharing context.
As a Cybersecurity Expert you will analyze requirements from regulations, standards and customers, derive from them and ensure fulfillment via traceability. You actively involve in the definition of the underlying concept and align it with affected teams. You perform the rollout of defined cybersecurity processes and activities by performing training and closely cooperating with developers. You support to ensure compliance with relevant regulations and standards.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property-management company in Dubai, managing 700+ premium short-term rentals. The wider Deluxe Homes Group runs several licensed entities, a real-estate brokerage and joint ventures across the UAE and Armenia.
Key Responsibilities
● Coordinate and oversee property handovers following contract termination, ensuring a
smooth and professional transition to landlords or their authorized representatives.
● Conduct thorough property inspections, identify damages, maintenance concerns, and
outstanding issues, and coordinate necessary corrective actions before handover.
● Prepare accurate inspection reports, handover checklists, photographic records, and
documentation of keys, access cards, and other property assets.
● Conduct pre- and post-owner-stay inspections to ensure properties meet cleanliness,
maintenance, safety, and operational standards.
● Welcome landlords during scheduled owner stays, assist with property access, explain
available facilities, and address immediate concerns or special requests.
● Coordinate with Operations, Maintenance, Housekeeping, and other relevant
departments to ensure identified issues are resolved within the required timelines.
● Maintain clear and professional communication with landlords regarding inspection
findings, handover arrangements, property readiness, and outstanding concerns.
● Work closely with internal teams to monitor pending tasks, follow up on corrective
actions, and escalate delays or unresolved issues when necessary.
● Maintain accurate property records, inspection findings, handover statuses, and
supporting documentation in the company's management systems.
● Ensure properties are maintained and handed over in accordance with company
standards, operational procedures, and contractual requirements.
● Identify opportunities to improve inspection processes, handover efficiency, and the
overall landlord experience.
● UAE Driving License
● Bachelor degree or related field of study
● Excellent communication skills, both verbal and written.
● Strong customer service orientation with the ability to handle inquiries professionally.
● Proficiency in using CRM software like HubSpot or similar platforms.
● Ability to multitask, prioritize, and work under pressure.
● Collaborative attitude and willingness to work with cross-functional teams.
● Attention to detail and problem-solving skills.
● Previous experience in a similar role or industry is advantageous.
Разработка долгосрочной стратегии развития инфраструктуры БД и инструментов автоматизации, определение технологического стека, согласование с бизнес-стратегией; Участие в развитии DBaaS / Self-Service платформы;
Location: Durban, South Africa
Blue Projects’ Project Delivery & Engineering team is looking for a Senior Architectural Technologist to join our team in Durban, South Africa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and focusing on collaboration to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Role Overview
We are seeking an experienced Senior Architectural Technologist to support our continued strategic growth in Durban. This role focuses on architectural design, BIM model management, multidisciplinary coordination, and producing high‑quality technical documentation for projects across commercial, education, and industrial sectors.
Job Description
• Develop architectural designs and construction documentation using Revit and BIM.
• Lead and manage BIM models, 3D coordination, schedules, and technical documentation.
• Ensure compliance with building codes, standards, and regulations.
• Coordinate with architects, engineers, and clients throughout all project phases.
• Support and mentor junior team members.
• Contribute to continuous improvement and adoption of best practices and new technologies.
Qualifications
• Bachelor’s degree in Architecture, Architectural Technology, or a related field.
• 4-year PostGraduate Diploma with extensive experience is acceptable
• Solid experience as an Architectural Technologist, preferably on large‑scale projects.
• Advanced proficiency in Revit and cloud based BIM collaboration and document control, with a strong understanding of BIM workflows.
• Experience working within large, multidisciplinary project teams.
• Strong communication, coordination, and stakeholder‑management skills.
• Detail‑oriented, solution‑driven, and able to manage multiple priorities.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Warsaw, Poland
Blue Projects — Projektant Konstrukcji (Warszawa)
Blue Projects’ Project Delivery & Engineering team is looking for a Civil Designer to join our team in Warszawa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Szukamy doświadczonego Inżyniera Konstrukcji, który będzie odpowiedzialny za prowadzenie prac projektowych, przegląd dokumentacji, koordynację zagadnień konstrukcyjnych oraz wsparcie działań na budowie. Rola koncentruje się na projektowaniu i przeglądzie złożonych systemów konstrukcyjnych w środowisku interdyscyplinarnym.
Job Description
Leading
structural design activities
throughout the project lifecycle.
Reviewing and coordinating
design and technical documentation
.
Preparing
Bills of Quantities (BoQ), cost estimates, and Requests for Quotation (RFQs)
.
Providing support during
commissioning activities and on-site inspections
.
Ensuring compliance with applicable
standards, regulations
.
Collaborating closely with
multidisciplinary project teams
.
Qualifications
Minimum
5 years of experience in a similar role
.
Proven experience in
industrial projects
, which is a key requirement for this position.
Proficiency in
2D/3D CAD software
and knowledge of relevant
structural engineering/design software
.
Strong
teamwork and communication skills
, with the ability to effectively organize and manage your own work.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV and a short note outlining relevant project leadership experience and commercial outcomes. Shortlisted candidates will be contacted to discuss next steps.
Location: Hamburg, Deutschland; Ratingen, Deutschland
Blue Projects ist ein Full-Service-Unternehmen für Design, Engineering, Projekt- und Construction Management mit internationaler Erfahrung in der Umsetzung komplexer Greenfield- und Brownfield‑Projekte für globale Blue-Chip‑Kunden in den Bereichen Einzelhandel, Gewerbe und Industrie. Wir arbeiten mit einem flexiblen, kundenorientierten Ansatz und wenden Lean‑Design- sowie Lean‑Construction‑Methoden an, um ein nahtloses Schnittstellenmanagement zwischen den Disziplinen und konstant hohe Qualität sicherzustellen.
Mit einer Präsenz in über 53 Ländern und 26 Büros haben unsere Teams mehr als 500 Projekte erfolgreich umgesetzt – mit einem Gesamtwert von über 8 Milliarden Euro – und verbinden dabei Hands‑on‑Mentalität mit einer Kultur, die Sicherheit, bodenständige Zusammenarbeit und das Motto „always deliver & pleasant to work with“ in den Mittelpunkt stellt.
Deliver here. Grow here.
Rollenübersicht
Als
Technischer Business Development Lead BESS (m/w/d)
übernehmen Sie eine Schlüsselrolle beim Aufbau und der Weiterentwicklung unseres Geschäftsbereichs
Battery Energy Storage Systems (BESS)
in Deutschland.
In dieser Position verbinden Sie technisches Fachwissen mit Business Development und fungieren als zentraler Ansprechpartner für Projektentwickler, Investoren und EPC-Unternehmen. Sie begleiten Projekte der Energiewende bereits in frühen Entwicklungsphasen und unterstützen Kunden bei der technischen und strategischen Bewertung von Standorten, Genehmigungsanforderungen und Infrastrukturthemen.
Mit Ihrem Branchenwissen und Ihrem Netzwerk tragen Sie maßgeblich dazu bei, Blue Projects als starken Engineering-Partner im wachsenden Markt für Energiespeichersysteme und erneuerbare Energieinfrastruktur zu etablieren.
Qualifikation
Abgeschlossenes Studium im Bauingenieurwesen, idealerweise mit Schwerpunkt Erd- und Tiefbau, Geotechnik, Infrastruktur oder Standortentwicklung
Fundierte Kenntnisse in den Bereichen Baugrund, Erschließung, Entwässerung, Genehmigungsprozesse und Standortentwicklung
Erfahrung im Umfeld von Battery Energy Storage Systems (BESS), erneuerbaren Energien, Energieinfrastruktur oder vergleichbaren Projekten von Vorteil
Bestehende Kontakte zu BESS-Projektentwicklern, Investoren, EPC-Unternehmen oder relevanten Marktakteuren sind von großem Vorteil
Tragwerks- oder Statikkenntnisse sind willkommen, jedoch keine Voraussetzung
Ausgeprägte Kommunikations- und Präsentationsfähigkeiten sowie sicheres Auftreten gegenüber Kunden und Geschäftspartnern
Unternehmerisches Denken, Eigeninitiative und eine strukturierte Arbeitsweise
Verhandlungssichere Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
Zuständigkeiten
Technische Erstberatung und Unterstützung bei Angebots- und Geschäftsentwicklungsaktivitäten für BESS-Projektentwickler, Investoren und EPC-Unternehmen
Bewertung potenzieller Projektstandorte hinsichtlich Standorteignung, Bebaubarkeit, Baugrund, Erschließung und Genehmigungsfähigkeit
Beratung zu Infrastruktur-, Erschließungs- und Genehmigungsthemen einschließlich Netzanbindung
Aufbau, Entwicklung und Pflege langfristiger Kundenbeziehungen innerhalb des deutschen BESS-Marktes
Positionierung von Blue Projects als verlässlicher technischer Partner für BESS- und Energieinfrastrukturprojekte
Steuerung der Schnittstelle zwischen Vertrieb, externen Stakeholdern und internen Fachdisziplinen
Unterstützung von Frühphasenmandaten in den Bereichen Permitting, Erschließung, Entwässerung, Netzanbindung, Brandschutzkoordination, TA Lärm und Architektur
Erstellung technischer Präsentationen, Angebotsunterlagen und Kundenworkshops
Zusätzliche Informationen
Karriereentwicklung & Wohlbefinden
Bei Blue Projects arbeiten Sie in einem offenen, kommunikativen Team mit Zugang zu Online-Lernplattformen, psychologischer Beratung, Well-Being-Services und einem Employee Assistance Program.
Benefits (länderspezifisch)
Zugang zu Sport- und Erholungsangeboten, leistungsabhängiger Jahresbonus sowie technische Ausstattung wie Laptop und Mobiltelefon.
Globale Mobilität
Möglichkeiten für internationale Einsätze gemäß unserer Global Mobility Policy mit klaren, fairen und standardisierten Bedingungen für kurz- und langfristige Entsendungen.
Unsere Unternehmenskultur
Wir legen Wert auf Sicherheit, Integrität, Flexibilität und eine partnerschaftliche Zusammenarbeit mit unseren Kunden, geprägt von Ownership, Bodenständigkeit und einem High-Performance-Mindset.
Inklusion & Chancengleichheit
Blue Projects verpflichtet sich zu Inklusion, Würde und Respekt mit Nulltoleranz gegenüber Mobbing, Belästigung oder Diskriminierung. Wir stellen unparteiische Unterstützungsmechanismen und klare Verfahren für ein respektvolles Arbeitsumfeld bereit.
DSGVO & Vertraulichkeit
Mit Ihrer Bewerbung stimmen Sie der Nutzung Ihrer personenbezogenen Daten ausschließlich zu Rekrutierungszwecken gemäß unseren DSGVO-Richtlinien zu. Der Zugriff ist auf autorisierte Mitarbeiter beschränkt. Ihre Daten werden vertraulich behandelt.
Über Blue Projects
Blue Projects wurde 2007 in Rumänien gegründet und vereint erfahrene Ingenieure, Architekten und Projektmanager mit nachweislicher Erfahrung in der Umsetzung komplexer, schnell realisierbarer Projekte weltweit.
Unsere Markenidentität ist dynamisch, kundenorientiert und darauf ausgerichtet, einen bedeutungsvollen und nachhaltigen Eindruck zu hinterlassen, gestützt durch konsistente Standards und klare Markenführung.
Bewerbung
Bitte senden Sie uns Ihren Lebenslauf zu. Ausgewählte Kandidatinnen und Kandidaten werden für die nächsten Schritte kontaktiert.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a reliable, hands-on
Handyman
to join our office team and help keep our workspace safe, organized, and running smoothly.
The main purpose of this role is to support the day-to-day operation of our offices by handling practical tasks, carrying out minor repairs, maintaining organized spaces, and assisting with office setups and relocations. You will work closely with the office, facilities, and cleaning teams to ensure the workplace remains functional, comfortable, and well-maintained.
Job Responsibilities
Office Maintenance & Repairs
Carry out minor repairs and maintenance tasks, including adjusting doors, tightening fittings, assembling furniture, and installing shelves.
Regularly inspect office spaces to identify potential maintenance issues, damage, or safety concerns, and report them promptly.
Help maintain a safe, clean, and organized working environment by addressing practical office needs.
Office Setup & Logistics
Move and replace water bottles at office dispensers and ensure storage areas remain organized.
Move desks, chairs, equipment, supplies, and other office items as required.
Assist colleagues with workstation relocations and prepare desks and workspaces for new starters.
Receive deliveries and help unpack, distribute, and store office supplies and equipment.
Set up and rearrange meeting rooms and office spaces for meetings, events, and other activities.
Facilities & Team Support
Work closely with the office team to respond to day-to-day maintenance requests and practical needs.
Assist the facilities and cleaning teams with various tasks to support smooth office operations.
Follow safety guidelines and use appropriate tools and equipment when handling repairs or moving heavy items.
Take a proactive approach to identifying issues and completing tasks efficiently and carefully.
You’ll thrive here if you have
Practical experience in a handyman, maintenance, facilities support, or similar hands-on role.
Confidence using common hand tools and performing basic repairs and furniture assembly.
The ability to safely move water bottles, furniture, equipment, and office supplies, using appropriate equipment or assistance when needed.
A reliable, punctual, and responsible approach to work, with strong attention to detail.
A helpful, respectful, and service-oriented attitude when working with colleagues, contractors, and other teams.
Good organizational skills and the ability to follow instructions, manage daily tasks, and adapt to changing priorities.
A proactive mindset and the ability to identify maintenance needs before they become larger issues.
The ability to communicate in
Greek, English, or Russian
.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
21 days vacation leave & 10 days paid sick leave.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company's policies and eligibility criteria.
As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.
УдалённоСША; A relocation stipend may be available for those willing to relocate to a Checkr hub location; For applicants in Massachusetts:
Location: Singapore
Workplace: OnSite
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New Delhi
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
УдалённоГеография найма не уточнена
Можно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Dubai, UAE
УдалённоseniorCanada; Brazil; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоBucuresti, Romania; Cluj-Napoca, Romania
Зарплата не указана
seniorDurban, South Africa
Warsaw, Poland
УдалённоleadHamburg, Deutschland; Ratingen, Deutschland