Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're looking for experienced engineers to build and scale the database infrastructure that powers Claude's products and Anthropic's research. As a Software Engineer on the Databases team, you'll architect and operate the systems that let millions of users interact with Claude while also supporting frontier AI research workloads.
You'll help set the database strategy for Anthropic: designing systems that handle billions of API requests, building storage that runs cleanly across GCP, AWS, and a range of deployment models, and creating the reliable data layer that lets research move fast.
The Databases team spans three areas: the core database platform (data plane and control plane), data movement (migrations, backfill, and change data capture), and caching. We're hiring across all three.
Key Responsibilities
Drive the technical direction for database solutions used across Product and Research
Design and implement database solutions that scale to support millions of users across Claude's product ecosystem
Build and scale database systems through 100x+ growth while maintaining reliability and performance
Build the database platform that lets Anthropic engineers ship without thinking about databases or scaling.
Architect data storage solutions that operate across GCP, AWS, first-party deployments, third-party deployments, and other environments
Develop database infrastructure that serves both product and research workloads with different performance characteristics
Build data movement infrastructure (migration tooling, backfill, and change data capture pipelines) that safely consolidates and moves data across the organization
Design and operate caching infrastructure, including CDC-driven cache invalidation, that keeps Anthropic's hottest paths fast and correct
Partner with product and research teams to understand data requirements and build infrastructure that accelerates their work
Optimize database performance, reliability, and cost efficiency at scale
Make build-vs-buy decisions for database technologies
Minimum Qualifications
Significant experience as a software engineer building and operating production database or storage systems
Deep knowledge of distributed database architectures and OLTP systems at scale
Proficiency with SQL and at least one major relational or distributed database engine (e.g., PostgreSQL, MySQL, Spanner, CockroachDB, DynamoDB)
Track record of leading large, complex infrastructure projects as an engineer or tech lead
Ability to balance moving quickly with the reliability needs of production systems
Strong technical leadership and cross-functional collaboration skills
Preferred Qualifications
10+ years building and scaling database systems, with 3+ years leading large-scale projects or teams
Experience scaling databases through periods of rapid growth at high-growth companies
Experience operating Spanner, CockroachDB, TiDB, AlloyDB, or other globally distributed SQL databases in production
Experience with Redis, Temporal, vector databases, or async job processing frameworks
Experience with change data capture (Debezium or similar), large-scale data migration, or streaming data infrastructure
Experience building multi-cloud or hybrid cloud database solutions
Knowledge of database orchestration and automation at scale
Contributions to database internals, storage engines, or related open source projects
Note: Prior AI/ML infrastructure experience is not required. We value deep infrastructure and database expertise from any domain.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Lisbon, Portugal
About the Role
iCapital is looking to hire an Associate to join the Hedge Fund Finance team. This role is hands on with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators. This position will manage all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.
Responsibilities
Build and maintain relationships with underlying fund managers, fund administrators, and distributors.
Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale.
Work closely with Investor Relations, Product, Legal and Compliance, Technology, Sales, and Marketing teams to support fund operations.
Participate in new fund structuring, setup, and onboarding.
Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians.
Monitor cash positions and liquidity of investments, reconciliations, and manage cash reserves.
Determine subscription/commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
Run accounts payable and expense allocation processes.
Oversee monthly / quarterly feeder fund NAV and statement issuance by the team/administrator and track KPIs.
Review and sign-off on capital calls, distributions, cash analysis, investor allocation files, and notices prepared by third party admins
Define, update, and maintain operating policies and procedures.
Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed.
Work with counsel and CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA.
Fulfill ad-hoc tasks as required by the team and different parts of the organization.
Qualifications
Bachelor’s degree in accounting, finance, economics, statistics, or another business-related field
3-5 years of fund accounting, fund administration, or finance operations experience. A focus on alternative investment funds including fund-of-funds and feeder funds is preferred
Passion for the application of innovative technology
Advanced accounting skills and experience within an audit framework is preferred
Advanced Excel skills
Demonstrated capacity and willingness to work within a close team structure on all tasks
Excellent organizational skills and attention to detail with ability to see the big picture
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
Eager to learn new topics and work in an evolving business environment
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 4 days a week with the flexibility to work remotely 1 day ( Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
The CDN Content team is responsible for serving all content that flows through Vercel's global CDN — static assets, optimized images, incrementally regenerated pages, partially prerendered shells, and everything in between — to billions of requests for millions of developers. Our focus is performance: ensuring content is served globally as fast as possible. Caching plays a big role in making that happen, and the team operates a multi-tier caching architecture spanning in-process caches, regional cache services, and object storage across 20+ regions.
As a Software Engineer on the team, you'll take on well-scoped projects with real production impact and grow into owning larger pieces of the system. The work spans the serving path end to end, and everything ships through careful, progressive rollouts validated with production data. You'll learn how a planet-scale CDN works from engineers who built it.
This is a team where infrastructure meets product: we work in close partnership with frameworks such as Next.js, bringing framework-defined infrastructure to life on Vercel's CDN, and the serving and caching behavior we ship directly shapes the performance and cost that millions of developers see. You'll develop strong instincts for distributed systems, careful production rollouts, and data-driven engineering.
If you're based within a pre-determined commuting distance of one of our offices (SF or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Build and improve the services behind ISR, PPR, and image optimization — working in Go, Lua, and TypeScript across the serving path.
Execute well-defined projects independently, from implementation through safe rollout (feature flags, shadow modes, progressive deployment) and post-ship validation.
Monitor and maintain your work in production: build dashboards, add metrics and alerts, and develop ownership of what you ship.
Contribute to the team's observability and testing surface — the dashboards, log views, and e2e test suites that keep a high-change system trustworthy.
Participate in the on-call rotation with support from senior engineers, and contribute to incident follow-ups that make the system more resilient.
Collaborate with teammates and partner teams (Next.js, CI/CD) through design discussions, code review, and pairing.
What you need
2+ years of experience building and operating backend services in production.
Proficiency in at least one of Go, TypeScript/Node.js, or a comparable systems language, and enthusiasm for working across a polyglot stack.
Solid understanding of HTTP and web fundamentals — caching headers, request/response lifecycle, what a proxy does.
You write code you're willing to operate: tested, instrumented, and documented.
Curious about how large-scale systems work, and motivated to dig into unfamiliar code and production data to figure things out.
A collaborative teammate who communicates clearly, asks good questions, and follows through reliably.
Bonus if you
Have experience with caching systems (CDNs, Redis/Memcached, application-level caches) at any scale.
Have AWS experience, particularly S3 or ElastiCache.
Have used Next.js or another modern web framework and understand rendering modes like SSR/SSG/ISR.
Have experience with observability tooling (Datadog, Honeycomb, or similar).
Have experience with Terraform or Kubernetes.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments.
This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal.
Responsibilities
Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.
Qualifications
5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams
3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads
Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious
Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer
Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes
Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes
Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling
Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance
Kubernetes certification (CKA or CKS) or equivalent depth
Experience improving rollout safety and autoscaling behavior for Kubernetes workloads
Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems
OpenTelemetry instrumentation experience at scale is preferred
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Arago is an AI and computer hardware company focused on accelerating breakthroughs at the intersection of AI and semiconductors. The company was founded in 2024 by AI researchers and physicists with expertise in photonics, electronics, software, mathematics, and machine learning. The team is multinational and operates from hubs in France, North America, and Israel.
Задачи:
— Design and verify custom digital hardware components and architectures for high-performance, tightly integrated computation workloads.
— Design, implement, and verify RTL blocks for memory, control, and compute subsystems within Arago’s custom multiphysics computation unit.
— Collaborate with system software and architecture teams to define block-level specifications and ensure alignment with performance and integration goals.
— Develop and maintain functional verification infrastructure to validate design correctness across simulation and hardware testbenches.
— Support synthesis, timing analysis, and backend integration, working closely with physical design and CAD engineers.
— Contribute to architectural exploration and hardware-software co-design efforts to shape future iterations of Arago’s compute platform.
Требования:
— Extensive experience in RTL design (Verilog/SystemVerilog) for control logic, datapaths, memory subsystems, and specialized processing units.
— Strong understanding of digital architecture including pipelining, arbitration, memory hierarchy, and system-level integration.
— Proficiency in functional verification including testbench development, assertions, coverage metrics, and debugging; UVM experience is a plus.
— Familiarity with ASIC and FPGA design flows including synthesis, timing closure, and DFT.
— Comfortable working across the full hardware stack from architectural specification and microarchitecture to physical implementation support.
— Proficient English; French is a plus.
Условия:
— Competitive cash compensation based on location, experience, and team pay.
— Meaningful stock option plan offered early.
— Relocation bonus and coverage of moving expenses for relocation within 20 minutes of company location.
— Healthcare coverage including family options, pension contributions, professional development support.
— 25 days PTO plus public holidays.
— Ownership of a key technical domain with growth opportunities.
— Reimbursement of 50% of public transport subscription fee.
— High-paced, multicultural, engineering-led environment.
Процесс найма:
— Screening Call
— Technical meeting
— CEO Interview
— Reference Calls
— Technical Assessment
— Final Interview
Location: Baku
Workplace: onsite
ABOUT YOU
Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company.
This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation.
Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need.
As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Perform Application Security Reviews
- Conduct code reviews, run
SAST
/
DAST
and dependency scanning tools, and work with engineering to resolve findings.
Participate in Threat Modeling
- Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process.
Help Harden Cloud and Container Infrastructure
- Work on GCP, Kubernetes, and
IAM
configurations to strengthen the security of our cloud and container environments.
Participate in Pen Test Remediation
- Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager.
Partner with Engineering on Secure Design
- Review architectures, advise on secure implementation patterns, and help teams make informed security decisions.
Identify and Track Security Findings
- Document findings, assess severity, and track them through the remediation lifecycle to resolution.
Support Incident Response
- Help investigate and document security events, contribute to root-cause analysis, and support containment efforts.
Write Async Security Guidance
- Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones.
Support Product Security
- Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed.
What You Bring
Foundational AppSec Knowledge
- Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review.
Cloud Environment Exposure
- Has worked with GCP or a similar cloud provider and is comfortable with
IAM
, networking, and container concepts.
Code Literacy
- Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues.
Security Tooling Familiarity
- Has used or is familiar with
SAST
,
DAST
, or dependency scanning tools and understands how they fit into a development workflow.
Strong Written Communication
- Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences.
Collaborative Mindset
- Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems.
Self-Directed with Growth Mindset
- Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team.
Nice to Have
Threat modeling experience;
Hands-on Kubernetes or container security experience;
Infrastructure security background - Linux, networking, vSphere/
ESX;
Familiarity with
NIST
CSF
,
PCI
, SOC 2, or ISO 27001 from a technical perspective;
Detection engineering or incident response experience;
Experience building security automation or internal tooling;
Relevant certifications (
OSCP
,
GWAPT
,
CKS
, or similar hands-on certs).
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
What You Will Be Doing
Lead a cross-functional team of engineers, designer and product analyst
Manage your team's roadmap to align with Wheely’s mission
Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
Support the implementation of AI-driven automation in chauffeur contacts
Work on internal tools that increase the speed and consistency of contact resolution
Find product solutions that help Customer Service agents deliver a more personal experience
Requirements
STEM degree from a top university
6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
A passion for great UX/UI
Outstanding written communication
Highly analytical
What we Offer
Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
Competitive salary
Employee stock options plan
Private medical and dental insurance
Daily Lunch allowance
Latest-generation MacBook Pro and 4k display
Professional development stipend
Relocation support, including visa sponsorship and allowance
Задачи:
— Проводить исследования рынка и конкурентов для новых стратегических B2B-направлений;
— Общаться с B2B-клиентами (Customer Discovery, интервью, качественный сбор фидбека);
— Готовить сильные материалы для команд Sales/BizDev (питчи, FAQ, онбординг, обработка возражений);
— Детально анализировать метрики после запуска (доход, адаптация фич, фидбек).
Требования:
• Опыт в B2B product-facing роли (Product / Business Analyst, PM, Pre-sales, Implementation);
• Четкое понимание B2B-моделей, коммерческой упаковки и GTM-процессов;
• Отличный английский язык и системное, структурное мышление;
• Использование AI в ежедневной работе (исследования, саммари, документация) для ускорения процессов;
• Плюсом будет практический опыт в доменах Fintech, SaaS или трейдинге.
Условия:
✅ Полная медицинская страховка для твоего здоровья;
✅ Комфортный и современный офис (свежие фрукты каждый день, пицца по средам, снэки по пятницам);
✅ Частичная компенсация занятий спортом и бесплатные уроки греческого языка;
✅ Забота о семье: Welcome Baby Bonus и Baby Box, а также приятные ваучеры на день рождения!
Location: New Cairo City, Egypt
About us:
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.
About the Client:
Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
Key Responsibilities:
Drive "Compliance and Security by Design":
Proactively architect and embed compliance guardrails directly into the lifecycle of all Data and AI initiatives, anticipating evolving Central Bank of Egypt (CBE) cyber security regulations and the Egyptian Data Protection Law to eliminate compliance risks before models and data pipelines are deployed.
Execute Predictive Threat Modeling for AI:
Lead advanced, preventative threat modeling and vulnerability assessments tailored specifically for machine learning models, LLMs, and big data repositories, neutralizing emerging AI-specific threats (such as data poisoning, adversarial attacks, and model inversion) during the early design phases.
Establish Continuous Automated Monitoring:
Implement and manage automated, real-time vulnerability scanning and continuous compliance monitoring systems across the bank's data infrastructure, ensuring any drift from security standards is detected and remediated before it can be exploited.
Foster a Proactive Security Culture with AI Teams:
Partner closely with data scientists, AI engineers, and data governance teams to champion secure coding and data handling practices, conducting proactive risk-readiness workshops to prevent human-error vulnerabilities in algorithmic workflows.
Develop Next-Gen Incident-Prevention Playbooks:
Devise and stress-test predictive incident-response playbooks tailored for AI assets, leveraging global threat intelligence to simulate potential data breaches and algorithmic failures, ensuring the bank’s defenses are常に (always) one step ahead of sophisticated cyber threats.
Requirements
Professional Experience:
4
+ years
of progressive experience in cybersecurity compliance, risk management, or vulnerability assessment, with a
mandatory
and proven track record of working within a regulated banking or financial services institution.
Educational Background & Certifications:
Bachelor’s degree from a recognized institution in Computer Science, Cybersecurity, Computer Engineering, or a strictly relevant technical field. Possessing elite industry certifications such as
CISSP, CISM, CRISC, or CISA
is highly preferred.
Regulatory & AI Domain Expertise:
Comprehensive understanding of the
Central Bank of Egypt (CBE)
cybersecurity frameworks and regulations, as well as the
Egyptian Data Protection Law
, paired with foundational knowledge of data science workflows, big data architecture, and emerging AI security frameworks (e.g., OWASP Top 10 for LLMs).
Technical Compliance & Threat Modeling Skills:
Demonstrated expertise in deploying automated vulnerability scanning tools and leading predictive threat modeling exercises specifically tailored to mitigate risks like data poisoning, adversarial attacks, and unauthorized data exposure within complex data pipelines.
Benefits
Attractive, market-leading salary package
Clear career advancement path with professional development opportunities
Location: Egypt; India; Pakistan; Serbia; Croatia; Poland
About Us:
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.
About the Client:
Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
About the Role
We are seeking a seasoned
Senior Azure Administrator
with a powerful dual background in
both Cloud and On-Premises infrastructure
to join our elite Data & AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach.
In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.
Key Responsibilities
Infrastructure Integration:
Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.
Cloud Infrastructure Management for Data & AI:
Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including
Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning
environments.
On-Prem & Cloud Security Hardening:
Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with
Microsoft Entra ID
. Manage secrets across environments and implement network security boundaries that satisfy
Central Bank of Egypt (CBE)
regulations.
Automation & Infrastructure as Code (IaC):
Standardize deployment processes across both cloud and local infrastructure using
Terraform or Azure Bicep
, integrating them into CI/CD pipelines via
Azure DevOps
to support unified DataOps workflows.
Hybrid Disaster Recovery & Monitoring:
Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.
Requirements
On-Premises Infrastructure (STRICT MUST):
Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable.
You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.
Professional Experience:
5
+ years
of total experience in IT infrastructure/system administration, with at least
3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration
within a complex, hybrid architecture.
Banking & Financial Sector Experience:
Mandatory
prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.
Technical Mastery of Data Ecosystems:
Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments (
AKS/Docker
) and enterprise data pipelines is highly advantageous.
Education & Elite Certifications:
* Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.
Microsoft Certified: Azure Administrator Associate (AZ-104)
is required.
Preferred:
Certifications reflecting hybrid/security expertise, such as
Azure Stack Hub/Arc
familiarity or
Azure Security Engineer (AZ-500)
.
Soft Skills:
Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.
Benefits
Attractive, market-leading salary package
Clear career advancement path with professional development opportunities
Location: Jakarta, Indonesia
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
About the Role
We are looking for an experienced and proactive
CRM Manager
to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth.
As our
CRM Manager
, you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success.
Key Responsibilities
Build and scale the company's CRM function from scratch, including strategy, processes, and technology.
Own the implementation, configuration, and ongoing optimization of the CRM platform.
Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management.
Design and automate customer journeys, lead nurturing programs, and communication workflows.
Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives.
Maintain high standards of CRM data quality, governance, and reporting.
Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness.
Identify opportunities to improve customer experience through CRM insights and automation.
Train internal members on CRM best practices and encourage adoption across the organization.
Requirements
5–7 years of hands-on CRM experience.
Proven experience in a B2B and/or professional services environment.
Demonstrated success building or significantly scaling a CRM function from 0 to 1.
Strong understanding of CRM strategy, customer lifecycle management, automation, and data management.
Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
Analytical mindset with experience using CRM data to drive business decisions.
Excellent project management and cross-functional collaboration skills.
Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently.
Excellent communication skills in English.
Based in Jakarta or close.
What We're Looking For
The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth.
Benefits
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
BPJS Manpower.
Private Health Insurance.
20 vacation days per year + local public holidays.
Location: Riyadh, Saudi Arabia
The Senior Transportation Planning & Traffic Safety Engineer is responsible for leading transportation planning and traffic safety initiatives, ensuring compliance with international engineering standards and best practices. The role involves conducting technical reviews, supporting traffic engineering studies, and coordinating with internal stakeholders and government authorities to enhance road safety and traffic mobility.
Experience
The ideal candidate must have a minimum of
10 years of relevant experience
, primarily in:
Transportation Planning
Traffic Engineering
Traffic Safety Engineering
Key Responsibilities
The selected candidate will be responsible for, but not limited to, the following:
Liaise with company representatives and government authorities to support and implement traffic and transportation safety improvements.
Serve as the technical lead for traffic safety engineering assignments and provide technical guidance, supervision, and mentorship to junior engineering staff.
Review and develop scopes of work for transportation-related studies and projects, including:
Road Safety Audits (RSA)
Traffic Impact Studies (TIS)
Temporary Traffic Management (TTM) Plans
Other transportation engineering and traffic safety studies
Provide technical support and engineering recommendations to internal and external stakeholders to improve traffic operations, mobility, and road safety.
Review roadway designs, engineering specifications, and proposed infrastructure improvements within and surrounding company facilities, ensuring compliance with applicable industry standards and best practices.
Prepare technical reports, engineering studies, meeting minutes, correspondence, presentations, technical notes, and other project documentation.
Support the continuous development of the Traffic Safety Services Engineering team by establishing technical training programs, promoting knowledge sharing, and improving engineering processes and best practices.
Technical Requirements
The candidate must demonstrate strong technical expertise in:
Highway Design
Transportation Planning
Traffic Engineering
Traffic Safety Studies
Road Safety Audits
Traffic Impact Assessments
Temporary Traffic Management
Traffic Operations and Mobility Analysis
Required Skills
Thorough knowledge of international transportation engineering standards and guidelines, including:
AASHTO Green Book
Highway Capacity Manual (HCM)
Highway Safety Manual (HSM)
Manual on Uniform Traffic Control Devices (MUTCD)
Institute of Transportation Engineers (ITE) Guidelines
Federal Highway Administration (FHWA) Standards and Guidelines
Excellent analytical, problem-solving, and technical evaluation skills.
Strong written and verbal communication skills with the ability to prepare high-quality engineering reports, technical specifications, presentations, and professional correspondence.
Ability to effectively coordinate with multidisciplinary teams, government agencies, consultants, and contractors.
Education
Bachelor's degree in
Civil Engineering
or related with specialization in
Transportation Planning and Traffic Engineering
. A Master's degree in Transportation Engineering or a related discipline is preferred.
Professional Certifications (Mandatory)
The candidate must hold at least one of the following professional certifications or licenses:
Professional Engineer (PE)
Professional Traffic Operations Engineer (PTOE)
Professional Transportation Planner (PTP)
RoSPA Road Safety Certification
Road Safety Professional (RSP)
Equivalent internationally recognized professional certifications will also be considered.
Location: Kyiv, Ukraine
Technical Coordinator / Solution Engineer
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.
We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.
Responsibilities
Install, configure, and support local server-side software components.
Support local environment setup and configuration of server and viewer-related components.
Manage and support secure data preparation, upload, and processing workflows.
Develop and maintain basic orchestration and automation scripts.
Monitor technical environments and proactively troubleshoot issues.
Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
Maintain setup documentation, troubleshooting records, and operational procedures.
Communicate effectively with remote product and vendor technical teams in English.
Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
Work predominantly on-site at the customer location in Kyiv, depending on project needs.
Act as the main technical representative on-site while coordinating with remote support teams.
Requirements
Requirements
Required Qualifications
Strong experience working with Windows and/or Linux server environments.
Proven experience installing, configuring, and supporting server-side or enterprise software solutions.
Hands-on scripting experience with Bash, PowerShell, or Python.
Experience creating and maintaining workflow automation and orchestration scripts.
Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments.
Understanding of secure environments, access control, credential management, and sensitive data handling.
Ability to read technical documentation and follow setup and design instructions.
Experience collaborating with remote technical teams and participating in English-language meetings.
Strong analytical and troubleshooting skills.
Ability to work independently with minimal supervision.
Nice to Have
DevOps or Infrastructure Engineering background.
Experience with on-premises or hybrid infrastructure environments.
Experience working with data processing workflows.
Familiarity with visualization platforms, viewer/server environments, or similar technical systems.
Basic knowledge of encryption and decryption workflows.
Experience working with APIs and integrations.
GIS, spatial data, or 3D visualization experience.
Customer-facing technical support, consulting, or implementation experience.
Specific Requirements
Must be based in Kyiv or willing to work primarily from Kyiv.
Availability for regular on-site presence at the customer location.
Comfortable working within a sensitive and secure customer environment.
Openness to customer-side background or security screening if required.
Ability to act as the primary hands-on technical specialist on-site.
Strong sense of ownership, responsibility, and communication skills.
Ability to properly identify, prioritize, and escalate issues when necessary.
What You Should Know
This is not a pure software development role.
This is not a project management role.
The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support.
Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team.
Benefits
· Paid Time Off — 36 paid days per year
· Work From Home (fully remote format)
· Training & Development opportunities
· Partial medical compensation
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a Technical Project Lead on the HPC team, you will oversee the delivery of Mistral’s high-performance computing projects from deployment to production. This role exists to ensure our HPC clusters are delivered on time, within budget, and aligned with technical and operational goals. You will manage critical resources, negotiate with data centers and infrastructure providers, and facilitate collaboration across teams. Based in Paris or London (with frequent travel to Paris if remote), your work will directly impact Mistral’s ability to scale its AI infrastructure.
What You Will Do
- Oversee the delivery of Mistral’s HPC clusters, from hardware deployment to production readiness.
- Strategically manage project timelines, deliverables, and milestones to ensure on-time completion.
- Allocate resources and manage budgets to support project goals.
- Negotiate with data centers and infrastructure providers to secure necessary agreements.
- Facilitate cross-functional collaboration to align technical and operational objectives.
- Communicate project progress and strategic direction to stakeholders.
- Implement quality control measures to ensure adherence to project standards.
What We're Looking For
- Technical degree in computer science, general engineering, or a related field.
- Proven experience in large infrastructure project management, preferably in HPC or related fields.
- Deep program management experience with a track record of delivering complex projects.
- Excellent communication and stakeholder management skills.
- Strong negotiation skills for vendor and partner engagements.
- Ability to work collaboratively in cross-functional team environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
We are looking for a high-energy and collaborative Enterprise Customer Success Manager to serve as the strategic interface between our clients, internal engineering, and product teams. This role requires both strong tactical skills and strategic-level thinking. On the tactical side, this person needs to be able to help the team navigate through agile delivery, manage the team and architecture to provide the guidance, and shepherd in-flight projects to their successful ends. This candidate will work closely with Product Managers, Delivery, DevOps, Infrastructure, and Business Operations teams in a highly collaborative and global environment to provide quality software and solutions to our clients.
What You’ll Own & Drive
Manage all stages of the customer relationship: implementation, relationship building, insight presentations, and issue & risk management.
Provide expert knowledge and support to our growing client base through a consultative approach to deliver successful outcomes.
Work collaboratively with the rest of the Customer Success team to provide red-carpet support to our clients.
Engage Solution Engineers and other Incoders as needed to guide customers through implementations and successfully transition into production phase, resulting in account growth.
Make impactful and creative decisions that move client projects forward.
Develop processes to scope out enterprise customer requirements correctly.
Build a methodology that delivers continuous results and measures success.
Provide customer support and solve issues in integration and production, leveraging knowledge of the product and cross-functional teams.
Find creative solutions to customer requests and deliver experiences that clients will love.
Lead insight presentations, including data analysis and interpretation, for clients and their executive teams.
The Qualities That Set You Apart
Client Obsessed – You build amazing client relationships through exceptional service, always operating with a red-carpet mindset.
Strategically Tactical – You zoom out to see the big picture and zoom in to get things done, comfortable owning both the roadmap and the day-to-day.
Analytically Sharp – You're comfortable with large data sets and able to extract business insights that executives can act on.
Confident Relationship Builder – You easily build trust with customers and internal partners, maintaining it through consistent delivery.
Ambiguity Tolerant – You thrive in a fast-paced, rapidly evolving business landscape and bring structure and urgency to complex situations.
Naturally Curious – You're eager to learn, proactive in sharing knowledge, and always looking for better ways to serve clients.
Cross-Functional Connector – You know when to pull in the right people and how to align diverse stakeholders around a common goal.
Your Background
Experience in a consulting firm leading customer projects with demonstrated analytic and problem-solving skills.
MBA or relevant Master's degree in business, technology, or engineering is highly preferred.
Previous Customer Success experience in an enterprise and/or SaaS environment is a plus.
Strong project/program management skills.
Technical acumen to allow effective articulation of enterprise capabilities and offerings is highly preferred.
Excellent communication skills with the ability to distill complex issues.
Solid stakeholder management skills, both internal and external.
Experience working in an organization that develops mobile apps and services for enterprise customers.
Working knowledge of biometrics or identity software is ideal.
Proven track record of resolving issues and risks in a cross-functional and collaborative way.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Lisbon, Portugal
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ОфисBaku; Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones; Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences; Xsolla operates across multiple time zones
Kyiv, Ukraine; Must be based in Kyiv or willing to work primarily from Kyiv; Availability for regular on-site presence at the customer location
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
