Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior GRC Engineer (Security)
- Location: Espoo, Finland
- Department: Product Security
- Reports to: VP Product Security
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Senior GRC Engineer (Security), you'll mature ICEYE's Security Governance, Risk and Compliance program across a multi-country, multi-regulator footprint, including Finland, Germany, Spain, Poland, the UK and Greece amongst others. ICEYE operates at the intersection of commercial space technology and sovereign defence, so our compliance posture (ISO 27001, NIS2, NIST, and national frameworks) has to be credible to customers who include governments and defence agencies. You'll be the person who keeps that posture accurate, current and audit-ready, maps client and national requirements to internal ICEYE requirements, as a senior individual contributor. This role will be working closely with all the ICEYE Security team domains, ICEYE IT, ICEYE product management and the Program Management Office, Engineering and Sales.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
The position will evolve according to the needs of the company and the growing team. Initially, the position has two main aspects, which are adjacent and many initiatives will cross both, especially in terms of overlapping requirements and compliance evidence:
- Product requirements and compliance:
- Ensure clients’ and their national security requirements are at all times clearly translated accurately to ICEYE internal requirements across product, IT, and other ICEYE functions, and we can clearly communicate those towards existing and new clients.
- Ensure ICEYE has evidence of fulfilling and complying with the requirements, preferably as compliance-as-code whenever possible.
- Support ICEYE’s Product, the Missions business line, PMO and Sales on client requirements. Produce material to support accreditation and acceptance requirements.
- Wider Iceye and regulatory compliance:
- Continuously improve ICEYE's ISO 27001 ISMS, including risk assessments, the risk register, Statement of Applicability, internal audits and certification/surveillance audit cycles.
- Track and operationalise NIS2, CRA and other EU product security obligations across ICEYE's in-scope entities, translating regulatory requirements into concrete policies, controls and evidence.
- Prepare clear, concise compliance and risk reporting for senior leadership, including status against certifications, audits and remediation plans.
- Maintain information security policies, standards and supporting documentation, ensuring they stay practical and enforceable rather than shelfware.
- Act as a day-to-day point of contact for external auditors, certification bodies and regulators on GRC matters.
WHAT WE’RE LOOKING FOR
Must haves:
- Eligible for being cleared for a Personal Security Clearance as necessary as well as a citizenship or a permanent residency in the European Union.
- Technical skills that allow you to interpret compliance requirements towards the product function; this includes being able to fluently discuss modern software architecture and development, deployment and release concepts.
- Proven hands-on experience running ISO 27001 (implementation, internal audit, or certification maintenance) in a real organisation, not just theoretical knowledge or external auditing experience.
- Working knowledge of NIS2, CRA, and how their obligations translate into practical controls and reporting.
- Strong stakeholder management skills, with the ability to influence product management, engineering, IT, legal and leadership without formal authority.
- Experience building or maintaining a risk register and running quantified risk assessments.
- Comfortable operating independently across multiple countries and regulatory regimes.
- Awareness of emerging AI governance frameworks (ISO 42001, NIST AI Risk Management Framework, EU AI Act) as well as NIST frameworks
Nice to haves:
- Relevant certifications such as CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer or Lead Auditor.
- Experience in defence, space, aerospace or another regulated/sovereign-sensitive industry.
- Exposure to classified information handling frameworks (EUCI, NATO equivalents, or national security clearance regimes).
- A well-rounded skillset of using language models for automation.
APPLICATION PROCESS
- Initial screening call with Talent Acquisition
- Technical/competency interview with the VP Product Security
- Scenario-based exercise on requirements discovery, mapping and prioritisation
- Final interview with senior stakeholders including a behavioural interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
We are the Marketing Team. We are driving growth in a sustainable way with the aim to become the leading marketplace for gamers. We obsess over merging data driven optimisation, entertainment and creativity. None of our day to day activities could do without either of those, as we build the strong, fun, and trustworthy brand that is Eneba.
Gamers are fast adopters, and we move even faster to create deep-rooted and long-lasting relationships with our users. We’re inspired by our community and we do our best to continuously deliver on the goal of building and bringing all local gaming communities under one global roof.
Responsibilities
- Own and scale Google Search, Shopping & Performance Max across multiple global markets with full revenue responsibility
- Manage large country accounts with +$50k daily budget, driving measurable business impact
- Build campaign structures from scratch when launching new products or entering new markets
- Scale evergreen products with consistent, long-term demand through continuous hands-on ad creation, testing and optimization directly inside the account
- Translate business goals into clear performance strategies and execution plans
- Perform deep keyword and product feed analysis to improve efficiency and scalability
- Continuously monitor, optimize and improve overall account performance
- Drive new user acquisition and sustainable revenue growth
- Work with large datasets to uncover insights and adjust strategy accordingly
- Partner closely with Commercial, Product and Marketing teams to align paid strategy with margin and growth goals
- Actively use AI and automation tools to move faster and scale smarter
Requirements
- 3+ years of hands-on experience managing Google Ads campaigns with a strong ecommerce focus
- Proven expertise in Google Shopping and Performance Max, including managing large product catalogs (10,000+ SKUs) and maintaining strong product feed health
- Experience owning multi-regional accounts with high daily budgets ($20k+) and full performance responsibility
- Strong analytical mindset as comfortable working with large datasets, attribution logic, funnel dynamics and performance forecasting
- Ability to translate business goals into structured campaign strategies and measurable results
- High level of ownership and accountability (think in revenue, not just metrics)
- Comfortable using automation and AI tools to improve efficiency and scale performance
- Fluent in English (written and spoken)
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Warsaw; Espoo
Workplace: Hybrid
- Mission Delivery Engineer
- Department: Missions Line of Business
- Location: ICEYE Espoo / Warsaw
- Reports to: Mission Program Director
- Employment type: Permanent
- Working type: Hybrid (3 days / week in office)
- Employment is subject to applicable security screening
Why This Role Matters
As a Mission Delivery Engineer you will support the delivery of complex Satellite Mission programs end-to-end with deep technical ownership, ensuring customer success, on-time execution, and scalable delivery excellence.
You will work across the Portfolio focusing on the technical thread of customer missions—from requirements capture through system acceptance and delivery—acting as the technical authority/interface between the customer and ICEYE's engineering, product, and operations teams. Your role bridges program governance and system engineering: ensuring mission requirements are understood, flowed down, tracked, and validated, while maintaining configuration control and driving cross-functional technical alignment throughout the program lifecycle.
This role directly contributes to ICEYE's ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in Finland or Poland at the ICEYE facility. Travel to customer sites is required.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected Outcomes & Requirements
Outcomes
• Customer technical requirements are accurately captured, baselined, and flowed down to engineering teams, ensuring all mission commitments are fully traceable from contract to delivery.
• Customers experience a consistent, high-trust technical partnership, with a single accountable interface that understands their systems and operational needs throughout the program lifecycle.
• System integration, verification, and validation activities are planned and executed rigorously, ensuring all delivered capabilities are compliant with mission and contractual requirements.
• Configuration and interface control is maintained across all mission segments—satellite, ground, networks, and user interfaces—minimising risk from upgrades, changes, and inter-system dependencies.
• Technical risks, discrepancies, and gaps are identified early, escalated effectively and resolved proactively through structured coordination across software, hardware, operations, and QA teams.
• Cross-functional technical teams operate in alignment, with clear ownership and system-level perspective maintained across all reviews, delivery milestones, and readiness checks.
• Technical documentation—including CONOPS, ICDs, verification matrices, mission analysis, and acceptance reports—is delivered on time and kept current with the actual system implementation.
Role-Specific Competencies
• 5+ years' experience delivering complex, multi-stakeholder technical programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
• Proven ability to own the technical customer interface, managing senior stakeholders and translating operational requirements into engineering deliverables
• Hands-on experience with requirements management, traceability, and configuration control across hardware, software, and system-level domains
• Demonstrated involvement in system integration, verification and validation (V&V) planning and execution, including acceptance testing campaigns
• Strong cross-functional technical coordination skills across engineering, product, and operations disciplines
• Experience of carrying out analysis and mission design using software packages such as STK, SaVoir, MONTE or GMAT
• Excellent communication skills across technical and non-technical audiences, including formal reviews (SRR, PDR, CDR, DRR)
• Degree in engineering, systems engineering, computer science, or a related technical field
• Must have or be able to obtain required security clearances
Nice-to-have
• Experience in Earth Observation (EO), SAR, or remote sensing
• Background in space mission systems or satellite ground segment development
• Experience working with government or defence customers on classified or sovereign programs
• Knowledge of hardware/software integration, API control, and embedded systems
• Familiarity with ESA or equivalent program documentation frameworks
• Advanced degree (Master's) or relevant certifications (e.g. PMP, PgMP, INCOSE CSEP)
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview with Mission Program Director
• Case Study & Interview Sales Engineering Director
• Final interview with SVP Missions
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is a programmatic in-app advertising platform connecting advertisers and publishers through Android and iOS SDKs. The User Experience team owns native Kotlin and Swift code running inside publisher apps, participating in 120 million daily auctions and capturing behavioral signals powering 50 billion predictions per day. The team also manages analytics dashboards, investigation tools, and data frameworks for real-time revenue performance, infrastructure cost visibility, and data quality assessments.
Your Mission & Who We Are Looking For:
— 5+ years of data analysis experience with senior leadership, mentoring junior/mid-level analysts, and bridging business ideas to technical solutions.
— Design and automate reliable, scalable data pipelines and workflows using dbt and Airflow for real-time performance reporting, data quality control, and regulatory compliance.
— Mastery of SQL (Window Functions, CTEs, deeply nested JSON/Map types) to optimize Trino/Athena queries over 5TB+ daily data volumes for speed and cost-efficiency.
— Deep Python expertise for complex, memory-efficient data manipulation and statistical modeling to handle massive daily data volumes.
— Apply Python-driven statistical methods (Power Analysis, P-values, Bayesian frameworks) for rigorous evaluation of SDK-side experiments and feature rollouts.
— Combine data visualization and technical storytelling to translate complex analyses and operational findings into actionable recommendations for stakeholders.
Relocation support to Hamburg, Germany is provided for candidates worldwide ready to join the team.
About the company: Plurio builds AI agents for performance marketing, automating analysis and optimization for media buying teams managing $300K–$15M/month on Google, Meta, and TikTok. Their AI agents handle budget allocation, creative management, and automation rules based on historical data and ML models, managing over $500M/year in ad spend.
The Role: The Senior Marketing Analyst owns marketing attribution and measurement, ensuring trustworthy and explainable performance metrics across channels with complex attribution models (first/last/multi-touch, custom windows, LTV-driven funnels). Responsibilities include cross-channel and funnel analysis integrating paid media, on-site behavior, CRM, and backend revenue to diagnose funnel leaks and unit economics issues. The role requires deep understanding of paid-channel analytics on Meta and Google platforms to inform reallocation and optimization decisions. The analyst builds AI-driven analytical workflows using AI agents (Claude Code, Cursor, Codex) to automate data preparation and analysis, designs repeatable pipelines, and creates clear dashboards and reports (Power BI, Looker, Tableau) with real-time anomaly detection. The analyst collaborates with product, data, and engineering teams to align analytical models with product development.
Requirements: Excellent SQL skills with ability to write, debug, and optimize complex queries and teach AI agents to do so. Proven experience in marketing analytics and performance marketing, including attribution and management of Meta and Google Ads. Hands-on experience with AI coding agents to build workflows and automations. Systemic thinking focused on repeatable pipelines and automated analysis. Proficiency with Git for version control of queries and workflows. Strong communication skills to translate data into actionable decisions. Professional-level English and reliable overlap with US business hours.
Preferred: Python for analysis beyond SQL, experience with dbt, modern data warehouses (BigQuery, Snowflake), ETL/pipeline work, web/measurement tools (GA4, GTM, server-side tracking), experience with complex funnels and LTV-driven models in sectors like EdTech, FinTech, Consumer Apps, B2C SaaS, Healthcare, Home Services. Independent project ownership and public samples of work.
Red Flags: Creating dashboards without marketing or attribution understanding, SQL only via drag-and-drop BI tools, using AI agents only as chat without workflow building, theoretical marketing analytics without hands-on Meta/Google Ads experience.
What to Expect: Competitive compensation aligned with senior experience, AI-first culture with advanced tooling, significant impact on client outcomes and AI product, remote work with US-hours overlap.
Hiring Process: Application with CV and short answers, intro call, technical interview on SQL and marketing analytics, final culture fit conversation, paid trial period, then offer.
How to Apply: Fill out the application form at the provided link; no cover letter required.
Location: Seoul, South Korea
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU’LL ACHIEVE
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU’LL NEED TO BRING
- 1-3 years of Experience in selling technical products to technical buyers
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
- Native or bilingual-level Korean fluency and business-level English proficiency
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to commercial accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
Xero's Global Strategy & Operations (GS&O) team partners closely with decision makers across the company to lead critical strategic and operational initiatives, spanning company strategy, market intelligence, internal transformation and the operating rhythms that turn priorities into action. This role sits at the centre of that work, helping shape where Xero plays and how it wins, while helping leaders translate priorities into action through planning, governance, performance rhythms and cross-functional execution.
You'll work across strategy development, annual planning, OKR setting, executive reporting and Board papers, alongside the delivery of high-priority programmes that need strong structure, pace and alignment. You'll also bring an AI builder mindset to everything you do, shaping AI-enabled ways of working that raise the quality, speed and leverage of the team's output.
The team & how they connect
GS&O partners across every part of Xero, from product and engineering through to finance and people, translating ambitious strategy into clear, executable plans. It's a small, senior team trusted to bring order to ambiguity, working closely with senior leaders to structure problems, build recommendations and keep delivery on track.
Initially, you will focus on
- Contributing to the ongoing definition and evolution of Xero's long-term strategy, including evaluating the changing landscape Xero operates in
- Structuring and solving business problems through rigorous, fact-based, quantitative analysis alongside a range of internal stakeholders
- Developing market intelligence that identifies trends and anticipates shifts to inform strategic decision-making
- Leveraging the latest in AI tools and capabilities to reimagine how works gets done
- Running the operating rhythms that translate priorities into action, including annual planning, OKRs and Board reporting
Where and how you can work
This role is based in Melbourne or Sydney, working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we're looking for
- Experience at a top-tier consulting firm highly preferred; or, comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment.
- You bring a strong strategic toolkit: turning ambiguous briefs into sharp, well-structured problems, with a clear view on hypotheses and the data needed to test them
- Analytical rigour comes naturally to you, with the ability to model data, build business cases and independently work through complex information
- Synthesising analysis into a crisp, well-argued recommendation, with explicit and defensible trade-offs, is one of your strengths
- Building and maintaining the processes, governance and operating rhythms that turn priorities into coordinated action is familiar territory for you
- Relationships form quickly for you across all levels, and you drive alignment through structured consultation and consistent follow-through
- Using AI tools to reimagine and improve how work gets done is already part of how you operate, not an afterthought
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dubai, United Arab Emirates
Job Description
We are seeking experienced
AI Engineers / Agentic AI Developers
to design, develop, and deploy enterprise-grade AI solutions with a focus on
Agentic AI
,
Large Language Models (LLMs)
, and
Retrieval-Augmented Generation (RAG)
. The successful candidate will be responsible for building intelligent AI agents and workflows capable of reasoning, planning, task execution, and orchestration while ensuring all solutions are deployed in an
on-premises environment
using local AI models and tools.
Key Responsibilities
Gather, analyze, and translate business requirements into scalable AI and Agentic AI solutions.
Design, develop, test, deploy, and maintain AI-powered applications and autonomous AI agents.
Build Agentic AI workflows capable of reasoning, planning, task execution, and orchestration.
Develop and integrate Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and multi-agent architectures.
Integrate AI solutions with enterprise applications, APIs, databases, cloud services, and on-premises systems.
Optimize AI models, prompts, workflows, and application performance.
Ensure AI solutions comply with enterprise security, governance, privacy, and Responsible AI standards.
Prepare technical documentation, deployment guides, operational manuals, and knowledge transfer materials.
Provide technical support, troubleshooting, performance tuning, and continuous improvements.
Design and implement AI solutions using
on-premises infrastructure, local models, and enterprise-approved AI tools
.
Requirements
Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
5+ years
of software development experience, including
2+ years
working with AI/Generative AI technologies.
Strong experience with
Python
and AI application development.
Hands-on experience with
Large Language Models (LLMs)
and prompt engineering.
Experience designing and implementing
Retrieval-Augmented Generation (RAG)
solutions.
Experience building
Agentic AI
or multi-agent systems.
Experience integrating AI applications with
REST APIs
, databases, and enterprise applications.
Familiarity with AI orchestration frameworks such as
LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen
, or similar.
Experience working with vector databases such as
Milvus, ChromaDB, FAISS, Pinecone
, or equivalent.
Knowledge of model deployment using
Ollama, vLLM, Hugging Face Transformers, NVIDIA NIM
, or similar on-premises inference platforms.
Experience deploying and managing AI solutions in
on-premises environments
.
Understanding of AI security, governance, privacy, and Responsible AI principles.
Experience with Docker, Kubernetes, Git, and CI/CD pipelines is preferred.
Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
Experience with open-source LLMs such as
Llama, Mistral, Qwen, Gemma, or DeepSeek
.
Experience with GPU infrastructure and AI model optimization.
Knowledge of MLOps practices and AI monitoring.
Experience integrating AI solutions with enterprise platforms such as SAP, ServiceNow, Microsoft 365, or other enterprise systems.
Experience working in highly secure or regulated enterprise environments.
This JD is aligned with your requirement that
all AI use cases must run on-premises using local models and on-premises tools
, making it suitable for enterprise or government projects.
Location: Abu Dhabi, United Arab Emirates
We are?
A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it's not just about investing in our infrastructure, service offering and technology, but by also investing in our people.
The Role and Responsibilities
EnerMech are looking to recruit a Senior Manager FP&A to our busy Finance team in Aberdeen.
The position plays a key role in driving financial performance management across the organisation by delivering high-quality planning, forecasting, reporting and commercial insight. Working closely with the Head of FP&A, this role partners with business leaders and functional teams across multiple geographies to improve decision-making, establish consistent performance management practices and enhance the quality of financial information used throughout the organisation.
The role is responsible for embedding standardised reporting, developing meaningful performance metrics, improving forecast accuracy and evolving the FP&A function from a predominantly historical reporting function into a proactive, forward-looking business partner.
Responsibilities will include;
Partner with business line leaders and functional leadership teams to provide insightful financial analysis that supports strategic and operational decision-making.
Deliver value-added analysis that identifies risks, opportunities and performance improvement initiatives
Lead elements of the budgeting and rolling forecasting processes across multiple business areas
Support scenario modelling and sensitivity analysis to enable informed business decisions.
Develop and maintain standardised management reporting across business units and geographies
Ensure all reporting has a clearly defined purpose, addresses stakeholder requirements and drives action
Partner with stakeholders to define, implement and continuously refine a consistent suite of financial and operational KPIs
Build strong working relationships with Finance, Commercial, Operations, HR, IT and other corporate functions
Identify and resolve cross-functional data dependencies that impact reporting quality or forecasting capability
Work across multiple geographies to establish common planning and reporting standards.
Drive continuous improvement of FP&A processes, reporting and planning methodologies
Develop trusted relationships with senior business stakeholders across multiple functions and geographies
Present financial information confidently to senior management, translating complex analysis into concise business messages
Essential Experience Requirements
Significant experience within Financial Planning & Analysis or Commercial Finance
Experience partnering with senior operational and functional leaders
Proven experience supporting multinational organizations with multiple business lines
Strong financial modelling, analytical and problem-solving capabilities.
Experience designing management reporting, dashboards
Demonstrated success in improving planning, forecasting and reporting processes.
Leadership & Behaviours
Strong commercial curiosity and a proactive approach to problem solving.
Excellent organisational and prioritisation skills, with the ability to manage multiple competing deadlines.
A continuous improvement mindset with a passion for simplifying processes and increasing efficiency.
The confidence to challenge constructively while building strong collaborative relationships.
A focus on outcomes rather than simply producing reports.
High levels of accountability, ownership and attention to detail.
Diversity & Inclusion
At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Ecosystems Team
OpenZeppelin's libraries and standards are the trusted foundation of onchain development across Ethereum, Stellar, Canton and beyond, powering the majority of the world's most valuable protocols and a new generation of institutional-grade financial infrastructure. The Ecosystems team builds the long-term partnerships behind that position: we work directly with L1 and L2 foundations, protocol teams and technology providers on security audits, secure development, reference implementations and strategic open-source programs that help entire ecosystems grow securely. As tokenization and institutional adoption accelerate, the team sits at the center of some of the most consequential projects in the industry. You will report to our Ecosystem Development Lead and work alongside senior sellers, our CTO office, and our solutions and delivery teams.
What you'll be doing
You will own a portfolio of ecosystem accounts and be responsible for growing it. This is a senior, full-cycle sales role for someone who is technical enough to lead discovery and scoping conversations with CTOs and core developers directly. You will deepen relationships with some of the most important foundations and protocol teams in the industry, and open doors to new ones.
Own and grow a portfolio of ecosystem accounts (L1/L2 foundations, protocol teams, infrastructure providers) through renewals, expansion into new services, and multi-year partnerships.
Win new business through targeted, research-driven outreach to foundations and protocol teams, typically six to seven-figure engagements.
Lead the full sales cycle, including technical discovery: scoping security audits, secure development engagements and open-source partnership programs, and translating protocol roadmaps into compelling proposals.
Build and maintain strategic account plans for your portfolio, staying close to your customers' roadmaps and identifying opportunities early.
Partner with our CTO office and solutions teams on strategic proposals, and help shape the institutional-grade solutions emerging from our largest partnerships.
Represent OpenZeppelin at ecosystem conferences, technical workshops and community events worldwide.
You have
6+ years in sales or commercial roles, including 3+ years owning and exceeding revenue targets for technical products or services (Web3, security, developer tooling, or infrastructure).
A track record of closing six and seven figure deals with blockchain foundations, protocol teams, or technology companies.
Real technical fluency: you understand smart contract development, EVM architecture and blockchain infrastructure well enough to lead technical conversations, read documentation and EIPs/ERCs, and earn credibility with engineering audiences.
Full-cycle ownership: you prospect, qualify, propose, negotiate and close, and you run your pipeline with discipline.
An established network across blockchain ecosystems, foundations and protocol teams.
Excellent proposal writing and communication skills.
Nice to have
A background as a developer, solutions engineer or security researcher before moving into sales.
Experience selling security audits or security services.
Familiarity with ecosystem funding mechanics: foundation budgets, grant programs, treasury-funded partnerships.
Exposure to financial institutions, tokenization or RWA projects.
Experience with onchain analytics (Dune, Nansen, block explorers).
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (60 minutes)
Team Interview (45 minutes)
Leadership Interview (30 minutes)
Paid work test (up to 20 paid hours of work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard.
The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.
About the role
This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.
What you’ll do
- Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services
- Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response
- Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows
- Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices
- Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service
- Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives
Skills you bring
- 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work
- Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams
- Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh
- Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements
- Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority
- Familiarity with Kubernetes, Helm, Argo and modern deployment tooling
- Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership
Who you are
- You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere
- You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations
- You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along
- You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent
- You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're hiring an Engineering Manager to lead the Semantic Layer team in Bengaluru. You'll own the health, delivery, and growth of the team behind MetricFlow — building and coaching a group of engineers, setting technical direction in partnership with your leads, and ensuring one of the most important projects in the modern data stack keeps shipping with quality and momentum.
This is a hands-on leadership role. You'll spend most of your time growing people, running a healthy delivery process, and shaping strategy — but you'll stay close enough to the code and the architecture to make sound technical calls and earn the trust of a senior engineering team. You'll also be the steward of a public, community-facing open-source project, balancing the needs of internal roadmap and external contributors.
About the team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. The team works at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
What you'll do
Lead, coach, and grow a team of software engineers building MetricFlow — hiring, onboarding, career development, performance management, and day-to-day support.
Own delivery for the Semantic Layer team: planning, prioritization, execution, and predictable shipping of high-quality software.
Partner with your senior and staff engineers to set technical direction across metric definitions, query compilation, dimensional modeling, and SQL generation for multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Steward MetricFlow as an open-source project — set the bar for how the team triages issues, reviews external pull requests, manages releases, and engages the community on GitHub and in Slack.
Collaborate with engineering leaders across the dbt platform, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Partner with product, design, and developer-relations counterparts to translate customer and community feedback into a clear, well-sequenced roadmap.
Drive engineering excellence in performance, reliability, and observability of metric query execution at scale.
Foster a culture of design docs, thoughtful code review, and durable engineering — shipping fast without shipping sloppy.
Skills we're looking for
Experience managing software engineering teams, including hiring, coaching, and performance management, with a track record of shipping production systems.
A strong engineering foundation — you've built and shipped production software yourself and can engage credibly on architecture and technical tradeoffs with a senior team.
Familiarity with the technical domain: SQL fundamentals, how analytical query engines and data warehouses execute queries, and systems that involve parsing, compilation, or transformation (query planners, DSL compilers, type systems, or rule-based engines).
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility — and the judgment to hold a team to them.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, product managers, and external community members.
Experience leading in a distributed, asynchronous team environment.
Nice to have
Experience leading or contributing to a popular open-source project, including managing a community of external contributors.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why join us
Impact at scale: Your team's code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership: You'll lead the team behind a foundational open-source project — visible, reviewed, and used by the global data community.
A team that values craft: We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation: Market-leading salary, equity, comprehensive health insurance, generous time off, learning and wellness stipends, and home-office support.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success.
YOUR MISSION
As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform.
You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence.
WHAT YOU'LL DO
- Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences.
- Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones.
- Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations.
- Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps.
- Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes.
- Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness.
WHAT YOU'LL BRING
- 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS.
- Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles.
- Strong content creation skills with the ability to simplify complex product workflows into actionable learning assets.
- Data-informed mindset with comfort using product and learning metrics to drive program improvements.
- Excellent cross-functional collaboration and program management skills in a fast-paced environment.
- Familiarity with collaboration or visual work platforms (e.g., Mural) and design thinking principles.
- Experience with LMS, digital adoption platforms, and AI-enabled learning tools.
- Experience designing customer academies, community-led learning, or cohort-based programs.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: New York
Workplace: hybrid
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Merkle Science is seeking a Product Marketing Manager to join our growing team.
This is a hands-on role for someone with experience in crypto, blockchain, digital assets, or Web3 who enjoys translating complex products into compelling customer stories and driving product adoption through strategic marketing programs.
Working closely with our product, sales, customer success, and events teams, you'll own the execution of product marketing campaigns that generate pipeline, accelerate product adoption, and support revenue growth.
Our clients include cryptocurrency businesses, financial institutions, government agencies, regulators, and law enforcement organizations around the world.
What You'll Do
Own product marketing campaigns for Merkle Science's product portfolio, from launch through ongoing customer adoption.
Develop positioning, messaging, and marketing content that clearly communicates product value to enterprise customers.
Build and execute email newsletters, product announcements, customer education campaigns, and lead nurture programs using HubSpot.
Plan and execute webinars, conferences, customer events, and executive roundtables that generate qualified sales opportunities and accelerate pipeline.
Create customer-facing collateral including product one-pagers, presentations, case studies, sales enablement materials, and website content.
Partner closely with Product and Sales to support product launches, feature releases, and go-to-market initiatives.
Manage HubSpot, including CRM segmentation, workflows, email automation, reporting, and campaign performance.
Track campaign performance and product marketing KPIs, providing recommendations to improve adoption, engagement, and sales conversion.
Coordinate with internal stakeholders to ensure consistent product messaging across all customer touchpoints.
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Experience in product marketing, B2B SaaS marketing, or go-to-market strategy preferred
Strong experience with HubSpot, email marketing, CRM management, and marketing automation
Experience creating product messaging, customer communications, newsletters, and sales enablement materials
Excellent written and verbal communication skills with the ability to explain technical concepts to business audiences
Experience supporting webinars, conferences, executive events, and customer-facing marketing programs
Highly organized, detail-oriented, and able to manage multiple concurrent product launches and campaigns
Self-starter with a strong sense of ownership and accountability
Native English speaker
Based in the United States (ideally East Coast)
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Commercial Manager, D2C - Change & Go-To-Market
San Mateo, CA (hybrid)
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a Change & GTM Commercial Manager to shape and deliver strategic e-commerce initiatives at global scale. This role goes beyond project delivery: you will turn customer, market, and trading insights into clear commercial strategies and own the end-to-end go-to-market lifecycle, from opportunity sizing and value proposition through launch, adoption, retention, and continuous optimization. You will help improve how players discover, evaluate, purchase, and engage with PlayStation products and services across the Direct to Consumer (D2C) business. You will partner with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations to deliver measurable customer and commercial value. This role requires a commercially minded, data-savvy operator who can frame ambiguous problems, work hands-on with data, influence strategic choices, and translate insight into execution with pace and agility.
What You'll Be Doing:
Shape e-commerce and GTM strategy -
define the customer problem, identify priority segments, and shape the value proposition, market sequencing, channel approach, and commercial roadmap.
Drive analytical decision-making -
analyze customer journeys, growth funnels, trading performance, and behavioral data to identify opportunities, diagnose performance gaps, and recommend clear actions.
Build commercial cases and KPI frameworks
-
forecast and monitor outcomes including traffic, acquisition, conversion, basket size and average order value, purchase frequency, repeat purchase, LTV, and incremental revenue; use the evidence to guide investment and prioritization choices.
Embed experimentation and personalization
- partner with Product, Marketing, Analytics, and Data Science to design A/B tests, apply segmentation and predictive insights, and improve customer relevance and conversion.
Own the full GTM lifecycle -
connect commercial strategy to launch planning, customer activation, market readiness, adoption, retention, learning, and continuous optimization.
Create performance visibility -
build dashboards, decision-ready reporting, and review rhythms that turn data into recommendations, owners, and measurable performance improvements.
Lead cross-functional orchestration and change -
align global teams around customer outcomes, commercial goals, decisions, risks, dependencies, and business readiness; influence stakeholders through clear analysis and compelling narratives.
Build scalable e-commerce playbooks -
codify repeatable approaches for segmentation, proposition development, launch, experimentation, adoption, optimization, and transfer into business-as-usual ownership.
What We're Looking For:
5+ years of experience in management consulting, commercial strategy, e-commerce, digital commerce, growth, product, or Go-To-Market; experience supporting transactional e-commerce, digital storefronts, Direct-to-Consumer, technology, games, or entertainment is strongly preferred.
Commercial modelling experience including opportunity sizing, forecasting, scenario analysis, business-case development, and assessing incremental revenue and customer value.
Strong hands-on analytical capability including working with SQL, Tableau or similar BI tools, spreadsheets, KPI modelling, segmentation, funnel diagnostics, and AI-enabled analytical tools to generate actionable insights.
Structured, hypothesis-driven problem-solving with the ability to bring clarity to complexity, test assumptions, and make practical recommendations from incomplete information.
Experience with experimentation and optimization including A/B testing, test design, measurement, and using results to improve customer journeys and commercial performance.
Strong e-commerce and customer-lifecycle understanding including digital storefronts, merchandising, offers and promotions, acquisition, conversion, checkout, basket value, repeat purchase, and personalized customer experiences.
Proven ability to connect strategy to execution translating insight into clear choices, roadmaps, operating plans, and measurable outcomes.
Strong cross-functional leadership with the communication, facilitation, and stakeholder-management skills to influence product and business decisions at all levels.
Experience leading business readiness and change for new digital capabilities, customer propositions, or commercial operating models.
Product management or agile delivery experience is a plus.
What we value:
Pace and agility
to react and adjust to changing customer and business needs.
Passion
for delivering measurable business and customer value.
Curiosity
to explore data, challenge assumptions, and translate insight into action.
Commercial judgment
to balance customer value, business impact, pace, and practical constraints.
A growth mindset
and commitment to experimentation and continuous improvement.
Respect
for diverse perspectives, backgrounds, and experiences.
Commitment
to collaboration, transparency, and accountability.
A strong voice
for the customer and the market.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$131,400
—
$197,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London; Europe
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ROLE OVERVIEW
Synthesia is used by over 90% of the Fortune 100, and the largest deployments now run thousands of creators across dozens of markets, languages, and compliance regimes. What decides whether those accounts expand or stall is not another avatar, it is whether admins, legal, and programme owners can actually stay in control.
You'll own that layer end to end: workspace setup and governance, the content lifecycle, and the analytics and integrations that close the loop. This is the work that turns a proof of concept into a seven-figure renewal, and right now it is wide open.
WHY THIS ROLE NOW
AI video has crossed from experiment to standard tooling inside the world's biggest companies. The next phase of growth is won or lost on whether we can make that scale safe and manageable. That is your remit.
WHAT YOU'LL BE DOING
- Owning the end-to-end roadmap for content lifecycle, governance, and the operational layer that keeps enterprise deployments running - from workspace setup through compliance controls
- Getting close to enterprise customers: understanding how IT admins, legal teams, programme managers and content owners think about governance, and what "in control" actually looks like at scale
- Translating that into clear product direction, what to build, in what order, and why, and keeping engineering and design aligned to it as the strategy evolves
- Working closely with the engineering manager and designer in the team; writing clear specs, making good calls on trade-offs, and providing the context that helps engineers build the right thing first time
- Partnering with Solutions, CS, and Legal on complex enterprise deals. These features are frequently deal-critical and the commercial loop matters
- Defining the metrics that tell us whether this layer is working: adoption of admin tooling, compliance feature usage, reduction in support escalations related to governance gaps
WHO YOU ARE
You've excited by the challenge that comes with untangling the inherent complexity of enterprise platform products. You understand that governance and compliance work isn't glamorous, but you know it's the difference between a proof of concept and a seven-figure renewal.
You can hold a conversation with a CISO and with a content creator, and understand what each of them needs from the same system.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience owning a critical product domain - setting strategy, not just executing it
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent
- Comfortable working across a broad surface area. You can prioritise ruthlessly and make the case for what gets built next
- Strong written communication: PRDs, strategy docs, and customer insight summaries that others can act on without a follow-up
- Ability to ramp quickly on to the complexity of enterprise buying motions. You'll be close to the commercial team on complex deals and that context matters
- Based in London or open to regular travel; the team is London-anchored and in-person time matters
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
LOCATION
Flexible, hybrid role based from our London office or remote from Europe.
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater—our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the London office
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of English & another European (French, Spanish, Portugese, Polish, German etc.) language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule to support 24x7 language-related operations.
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоГеография найма не уточнена
ГибридWarsaw; Espoo
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоComfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones; Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads; EMEA