Location: Houston
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Role
We are looking for an experienced business analyst to join the Unified Platform - Commodities team. In this role, you will leverage deep Openlink Endur ETRM expertise to support and improve systems that underpin our commodities trading business, with a focus on physical energy trading across natural gas and power.
You will serve as a bridge between trading desks, operations teams, and software engineers — providing production support, translating business needs into technical requirements, and ensuring seamless daily operations across Endur and related systems.
What You’ll Do
Provide first-level production support for Openlink Endur, resolving complex issues and ensuring system availability
Support deal modeling, deal lifecycle management, and product configuration
Manage risk valuation, P&L reporting, market and reference data setup, and instrument building
Support integrations between Endur and related systems
Gather requirements from business users and translate them into technical specifications
Test new features before production release
Build documentation for procedures, troubleshooting, and system architecture
What We’re Looking For
5–10 years of experience with ION Openlink Endur
5+ years of experience with natural gas trading
2+ years of experience with power trading
1–2 years of experience with AVS, JVS, or Open Components
Hands-on experience with trade booking, valuation, risk modeling on a forward basis, pricing, settlement, and scheduling
Strong understanding of ETRM processes across front, middle, and back office
Able to write SQL queries using the Endur data model
Strong communication and organizational skills
Relevant bachelor’s degree or equivalent work experience
Nice to Have
Experience with settlements, confirmations, and invoicing
Experience with Java or Python scripting
Familiarity with Jira and Confluence
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Remote - Global
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
STAFF PLATFORM ENGINEER
We're looking for a Staff Platform Engineer to lead some of Moxie's highest-impact infrastructure and developer productivity initiatives in Q4 2026 and H1 2027, starting with Continuous Delivery. Beyond the project work, you'll provide technical leadership across the company and own and validate major architectural decisions that shape how Moxie builds, with particular responsibility for cloud infrastructure, CI/CD, developer environments, observability, and operational tooling.
You'll join our Platform team and work closely with engineers across Moxie to improve how we build, test, deploy, and operate software. You'll help evolve our developer platform to support both engineers and increasingly autonomous AI agents, with an emphasis on automation, self-service tooling, and reducing friction throughout the software development lifecycle.
You'll also share responsibility for production reliability and operational support with our distributed Platform team, including participation in on-call and incident response during Americas hours.
OUR OBJECTIVES FOR THE ROLE
- Ship early wins that improve developer productivity. Within your first month, you're contributing to production infrastructure and developer tooling, participating in architectural discussions, and identifying opportunities for improvement. By month two, you've delivered targeted improvements to CI reliability, merge workflows, deployment automation, or local development environments.
- Lead major platform initiatives from design to production. Take ownership of a meaningful workstream within our existing Continuous Delivery initiative, leading it through design, architecture review, cross-functional collaboration, and production. By month six, lead a second ambitious initiative, such as progressive delivery or developer environment improvements, to a visible milestone or production-ready state.
- Shape architecture across the company. Within your first month, you're actively participating in architectural discussions and identifying opportunities to improve Moxie's systems. By month three, you're leading technical proposals, influencing major architectural decisions across teams, and taking designs from proposal through review, approval, and implementation, with particular ownership of our infrastructure and developer platform.
- Build the next generation of developer infrastructure. By month nine, you've advanced automation, self-service environments, and the infrastructure needed to support increasingly autonomous AI engineering workflows, with measurable improvements in delivery speed, reliability, or developer experience.
- Own non-project technical initiatives and engineering culture. Start owning at least one org-level initiative in your first three months (for example infrastructure standards, architecture governance, technical documentation, or engineering-wide reliability practices), and by month nine own one or two initiatives with measurable gains in quality or velocity, while shipping v1 of one or more key initiatives.
WE'RE LOOKING FOR
- Staff-level engineering experience. You've led large, ambiguous initiatives as a hands-on IC, owning delivery, tradeoffs, and major architectural decisions across teams.
- Technical leadership and engineering standards. You've improved engineering practices, influenced peers across teams, and partnered with engineering leadership to resolve complex decisions and raise the technical bar.
- Cloud infrastructure and architecture. You've designed, built, and operated production systems on AWS (ECS/Fargate, RDS, or equivalents), using containers and infrastructure as code (Terraform/Terragrunt), with strong judgment around scalability, reliability, and security.
- Continuous Delivery expertise. You've improved CI/CD pipelines, testing infrastructure, and deployment workflows, with measurable gains in delivery speed, frequency, and reliability.
- Developer platform thinking. You treat engineers as customers, building self-service tooling, developer environments, and scalable abstractions that reduce friction for both engineers and autonomous AI agents.
- Observability and operational excellence. You've designed reliable, observable production systems using Datadog or equivalent tooling, with effective monitoring and alerting, and can diagnose complex production failures and drive lasting improvements.
This is not a role for someone who prefers to advise from the sidelines or work a ticket queue; you'll build the fix yourself.
WHY JOIN US?
- Momentum from day one. You join an in-flight Continuous Delivery initiative with leadership backing, so your work lands in a plan that already has support.
- A solid base to build on. Datadog observability is established and the deploy process works, so you improve a running platform instead of starting from zero.
- You're not alone. You share US-hours coverage with an Americas staff platform engineer and work alongside an EU platform team.
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the first chapters of a real success story.
- Competitive salary and fully remote work.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone. Adhering to a daily schedule that includes a mix of taking phone calls, simultaneous chats, and responding to emails.
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Location: Global - Remote
About the Role
You’ll support our Legal Team across LATAM and other international jurisdictions, focusing on betting and gaming regulations, contracts and general legal matters. Your responsibilities will include reviewing and drafting contracts and legal documents, conducting legal research, supporting litigation matters, handling corporate housekeeping and maintaining the legal library, all under the supervision of the Legal Counsel. The role will also provide exposure to broader international legal matters, including commercial contracts, corporate governance and regulatory topics, as well as opportunities to assist with regulatory and certification processes, such as audits, submissions and communications with testing laboratories and regulators, depending on business needs.
What you'll do:
Review, draft and negotiate commercial agreements (vendor, service, marketing, sponsorship, affiliate, NDAs, data processing), flagging risks and proposing mitigations to the Legal Counsel
Review corporate, regulatory and commercial documents (policies, terms and conditions, powers of attorney, board resolutions, filings) for accuracy and consistency
Keep the legal library and contract repository up to date, with version control, templates, standard clauses, a central register of contracts and key dates (renewals, expiries, notice periods), and an internal knowledge base
Support litigation and administrative proceedings by gathering documents and evidence, tracking deadlines, coordinating with external counsel, and preparing case summaries and status reports
Carry out legal and regulatory research (contracts, consumer, data protection, corporate, betting/gaming law) and draft junior-level memos and opinions
Help with corporate housekeeping: entity records, corporate acts, registrations and filings
Support regulatory and certification processes when needed: tracking certificate and report expiry dates, preparing documents for audits and regulator submissions, and liaising with testing labs;
Assist the Compliance teams (Brazil, Mexico and other markets.) with policy drafts, regulatory checks and internal processes;
Handle internal legal requests from business teams (Product, Marketing, Finance, HR), sorting and routing them under the Legal Counsel’s supervision;
Prepare reports and status updates for leadership and stakeholders;
Support certification and compliance projects end-to-end: scheduling, tracking progress, coordinating with testing labs (ATFs), preparing documentation for audits and regulator submissions;
Interface with external certification bodies, testing labs, third-party vendors, and regulators;
Prepare reports, dashboards and status updates for leadership & stakeholders
What you'll bring:
Complete Law bachelor's degree and active BAR membership;
Fluent English and Spanish (written & spoken) are mandatory.
Attention to detail, strong organizational skills, ability to manage multiple certification tracks
Analytical mindset, capacity to learn technical standards (software, testing, gaming)
Proactive, good communicator, ability to liaise across teams and external entities
Even better if:
Understanding of games, betting, sports and igaming industry.
Media contract management
Interest in sports.
Experience or coursework in contracts and regulatory law, litigation support or in-house legal routines (including internships).
Availability to work on hybrid model and/or to relocate to São Paulo, Brazil, but fully remote applications will also be considered;
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S.
The Opportunity
Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily.
This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency.
What You'll Be Doing
Agentic Systems & AI Infrastructure
Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams
Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs)
Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management
Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths
Systems Integration & Backend Services
Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools)
Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context
Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure
Automation & Workflow Enablement
Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards
Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards.
What Makes You a Great Fit
8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation
Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring
You diagnose business problems before writing code. You think in workflows and outcomes, not just functions.
Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run)
Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management
Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems
Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders
Bonus Points
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector)
Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach)
Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces
Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow)
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment
Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA
In the United States, the base compensation range for this role is USD
$154,445
- USD $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from Canada. Residents of Quebec are not eligible for this role.
The Opportunity
Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily.
This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency.
What You'll Be Doing
Agentic Systems & AI Infrastructure
Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams
Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs)
Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management
Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths
Systems Integration & Backend Services
Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools)
Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context
Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure
Automation & Workflow Enablement
Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards
Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards.
What Makes You a Great Fit
8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation
Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring
You diagnose business problems before writing code. You think in workflows and outcomes, not just functions.
Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run)
Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management
Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems
Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders
Bonus Points
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector)
Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach)
Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces
Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow)
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment
Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA
In Canada, the base compensation range for this role is CAD 164,490
- CAD
197,389
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior Sensor Intelligence Engineer to help develop, validate, and scale the sensor algorithms and tools that transform noisy physiological signals into meaningful member insights. As part of a cross-functional team spanning Sensor Intelligence, Hardware, ML Research, WHOOP Labs, Firmware, Apparel & Accessories, and other engineering disciplines, you will develop robust algorithm verification and validation methodologies, evaluate sensor and algorithm performance against appropriate reference data, build diagnostic and analysis tools, characterize failure modes, and help determine algorithm readiness for real-world deployment across our diverse member population.
RESPONSIBILITIES:
- Develop end-to-end verification and validation methodologies for sensor algorithms and biosensor systems, including test design, reference-data comparison, performance metrics, acceptance criteria, and readiness assessment across large-scale datasets
- Partner with Data Science, WHOOP Labs, Research, Firmware, and other engineering teams to design representative data collections, evaluate algorithm performance against reference measurements, characterize failure modes, and determine readiness for real-world deployment
- Apply signal processing, statistical analysis, and machine learning techniques to physiological time-series data to identify performance opportunities, investigate algorithm failures, and improve sensor-derived insights
- Build and maintain scalable workflows, dashboards, and diagnostic tools for algorithm validation, regression testing, performance monitoring, data quality assessment, and sensor behavior across diverse populations and use cases
- Contribute to software development, debugging, testing, and validation processes, ensuring analytical tools, algorithms, and results meet production-quality standards
- Communicate findings through clear technical documentation, reports, and visualizations that enable cross-functional teams to make informed product and engineering decisions
QUALIFICATIONS:
- Bachelor’s or Master’s degree in electrical engineering, biomedical engineering, applied mathematics, statistics, computer science, or a related quantitative field, or equivalent practical experience
- 5+ years of industry or research experience working with signal processing, machine learning, statistical analysis, algorithm validation, or related quantitative methods
- Experience analyzing time-series data and applying core signal processing techniques such as filtering, spectral analysis, peak detection, and windowing
- Demonstrated experience independently designing and driving validations studies, including one or more of test methodology development, reference-data comparison, performance evaluation, acceptance-criteria definition, or failure-mode investigation.
- Proven track record of investigating intricate or ill-defined technical challenges, pinpointing root causes, and delivering solutions across algorithm, sensor, data, and system domains
- Proficiency in Python and/or C, with experience developing reliable tools or software for data processing, analysis, or algorithm validation
- Strong foundation in statistical inference and experimental analysis, including the ability to select appropriate methods, interpret results, and communicate analytical trade-offs
- Experience working with large datasets and modern engineering or data infrastructure such as Git, CI/CD systems, cloud platforms, or data warehouses
- Strong written and verbal communication skills, with the ability to translate complex technical findings into concise documentation, visualizations, and actionable recommendations
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary:
We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.
You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
• Prior experience with the QuickMAR software preferred.
• LTHC Industry and PCC Platform Experience (Preferred not required)
• Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required)
• 1-2 years previous work experience in a Customer Support Environment
•Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required)
•Strong understanding of clinical workflows and business processes in long-term care or medical facilities.
•Demonstrated problem-solving skills and ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude.
•Detail-oriented, analytical, patient, and an active listener.
•High level of customer focus and empathy.
•Experience collaborating with cross-functional technical teams.
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic tools used to resolve customer issues.
•Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT)
•Experience using Salesforce/Service Cloud or similar support platforms.
•Previous work experience in Clinical Administration or HealthTech (preferred but not required).
•Proven background in SaaS customer and technical support environments.
•Experience with Kibana and AppDynamics (preferred but not required).
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it.
Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows.
The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.
About the role:
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll:
- Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS.
- Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on.
- Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency.
- Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy.
- Lead projects from design through launch that move team and engineering org goals.
- Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team.
- Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work.
- Help the team build reliable systems.
ABOUT YOU
Requirements:
- BA/BS degree or equivalent experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Infrastructure/SRE Engineer if you:
- Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems.
- Have deep hands-on experience with AWS and a clear view of what good cloud operations look like.
- Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles.
- Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning.
- Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services.
- Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable.
- Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets.
- Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure.
It would be a bonus if you had even one of the following:
- Experience with Apache Spark, Airflow, or TensorFlow.
- Familiarity with Kafka or other event streaming platforms.
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Developers increasingly pick their tools through AI assistants and coding agents. When someone asks ChatGPT, Claude, or a coding agent where to deploy their app, we want Render to be the answer. That depends on content that exists, is accurate, and stays current.
As Render’s Senior Content Engineer, you’ll own the strategy and the system behind that content. You’ll find the gaps in our content catalog based on how Render shows up in LLM and answer-engine results, decide which gaps matter most, and build and run the content factory that fills them. The role sits close to DX Engineering and is fully focused on content. You’ll work directly with the Head of Developer Experience, the DX team, Render’s docs owners, and external content partners.
The primary audience for this content is coding agents and LLMs. You’ll ship focused, technically grounded pieces that help them answer developer questions and cite Render: use-case articles, stack-specific guides, comparisons, and docs. The field is still taking shape, so you’ll test what works and help write the playbook.
This is a remote role within the US, with the option to work out of our headquarters in San Francisco.
WHAT YOU'LL DO
- Own Render’s content gap analysis. Use AEO benchmarks, citation tracking, and AI agent traffic data to find where Render is missing, wrong, or out-cited in LLM answers, and turn noisy signals into clear priorities.
- Turn that analysis into a prioritized backlog across articles, guides, and docs, with clear reasoning for what ships first.
- Build and improve Render’s content factory: the AI-assisted pipelines, built on Render Workflows, that research, draft, fact-check, and assist us in publishing technical content. Test changes with evals and keep the system reliable as output grows.
- Own the review loop. Make expert review faster and cheaper, track factual accuracy, and keep the quality bar high at higher volume.
- Run the refresh cycle for existing content so pages stay accurate as the product changes.
- Manage day-to-day work with external content partners: briefs, feedback, quality, and output.
- Partner with docs owners to expand docs coverage where it drives citations.
- Define and report the metrics that show whether content moves Render’s visibility and signups. Volume published is one input among several.
WHAT SUCCESS LOOKS LIKE
- The content factory is reliable, well maintained, and keeps up as our content needs grow.
- Render shows up more often in agent and LLM answers for the topics the content plan targets.
- Content stays technically accurate, and expert review takes less time per piece as output grows.
- The content plan responds to gaps in our catalog and to what we learn about Render’s visibility in agent and LLM answers.
- We have a plan and a workflow to keep the catalog up to date as the product changes.
WHAT WE'RE LOOKING FOR
- 5+ years in technical content, developer education, content engineering, or software engineering with a strong content focus, ideally at a developer tools or infrastructure company.
- A working understanding of AEO or generative engine optimization (GEO) and how answer engines choose sources. The field is new, so we care about what you’ve built and measured, and how fast you learn.
- Strong working knowledge of AI agents. You use coding agents like Claude Code, Codex, or Cursor every day, and you know agent workloads (long-running tasks, tool calls, sandboxed code execution) well enough to judge whether content about them is correct.
- A builder’s approach to AI. You’ve built content systems in code (scripts, pipelines, LLM and agent workflows) and use evals to understand what a change affects. Comfortable with Python or TypeScript, Git, and APIs.
- Strong technical judgment. You can read a docs page or code sample and tell whether it’s correct.
- Sharp editorial taste. You catch weak structure, generic AI-generated prose, and factual errors fast.
- Comfort owning a system end to end and holding external partners to a quality bar.
NICE-TO-HAVES
- Experience running SEO or programmatic content at scale, especially for developer audiences.
- Experience with LLM benchmarking or answer-engine measurement.
- Experience building agents or MCP servers.
- Familiarity with cloud hosting, deployment, or infrastructure products.
- You’ve used Render before, professionally or on side projects.
PROJECTS YOU MIGHT WORK ON
- Sizing the long tail of developer questions where Render should be cited and isn’t, then building the plan to cover it.
- Adding an automated fact-check stage to the content pipeline that verifies claims against live Render docs.
- Building a refresh system that flags stale content when the product changes.
- Running a recurring survey of LLM answers to measure where Render appears and who gets cited instead.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Responsibilities:
— Develop clean, efficient, and maintainable frontend code primarily using TypeScript and React for internal tools critical to operations such as inspection, workshop planning, and quality control.
— Work end-to-end including backend development in Go when necessary to deliver complete solutions.
— Utilize modern development tools including AI-assisted workflows to enhance speed, quality, and impact.
— Focus on usability and performance details.
— Improve the codebase by making it easier to understand, test, maintain, and evolve.
— Manage technical debt through refactoring and system improvements.
— Collaborate in a cross-functional team with UX design, product, and engineering.
— Participate in code reviews and provide constructive feedback.
— Lead by example and empower team members.
Requirements:
— Minimum 5 years of experience as a frontend engineer with strong software architecture fundamentals.
— Proficient hands-on experience with TypeScript and React.
— Experience or strong interest in backend development and full-stack problem solving.
— Curiosity and pragmatism in using AI-assisted development tools throughout the engineering process.
— Good communication skills and a collaborative, product-focused mindset.
— Ability to discuss technical and UX solutions.
— Advantageous to have experience building systems supporting operational workflows or large-scale internal tools.
Benefits:
— Not specified in the text.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$163,000
—
$204,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$218,420
—
$273,360 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Strategy and Operations Associate
Location:
Remote
Employment Type:
Full-time
Experience Level:
Associate-level; 3+ years preferred
Work Model:
Fully remote, five-day workweek, with flexible working hours.
As a Strategy and Operations Associate, you will support initiatives that drive strategic and operational excellence across Turing.
You will gain hands-on experience with high-impact projects, cross-functional collaboration, data analysis, process improvement, and exposure to senior leaders. This is an opportunity to build a strong foundation in strategy and operations while making a meaningful contribution from day one.
As a Strategy and Operations Associate, You Will
Support Strategic Initiatives
Assist with research, analysis, planning, and execution across one or more strategic initiatives.
Analyze Data and Performance
Conduct detailed data analysis, identify trends, track performance metrics, and develop insights that inform decision-making.
Drive Project Execution
Create project plans, define success metrics, monitor milestones, and help teams stay aligned on priorities and outcomes.
Improve Processes
Identify challenges, help develop solutions, and contribute to process improvements across the organization.
Communicate Progress
Prepare reports, presentations, and dashboards that clearly communicate progress, insights, and outcomes to leadership.
The Opportunity
Learn at high speed:
Work closely with experienced leaders and gain exposure to strategy, operations, data, product, engineering, and go-to-market functions.
Create structure from ambiguity:
Help turn complex questions and evolving priorities into clear analysis, plans, and actions.
Work across the company:
Collaborate with GTM, product, engineering, and data science teams to move important initiatives forward.
Make an impact early:
Take ownership of meaningful work and contribute to Turing’s growth from day one.
Our Strategy and Operations Associates Typically Have
Strong problem-solving skills:
The ability to break down complex challenges, bring structure to ambiguity, and develop practical solutions.
Data-driven judgment:
The ability to analyze data, uncover trends, and inform decisions without becoming stuck in analysis.
Clear communication:
Strong written and verbal communication skills and the ability to work effectively with diverse stakeholders.
Cross-functional collaboration:
The ability to build relationships, work across teams, and align stakeholders around shared goals.
Bias for action:
Initiative, organization, and the ability to move work forward in a dynamic, fast-paced environment.
Top-Tier Candidates Will Have
Three or more years of experience in strategy, operations, analytics, or a related role at a high-growth startup or consulting firm.
Familiarity with project management, business operations, or analytical work.
Strong proficiency in Excel or Google Sheets.
A strong academic background or demonstrated excellence in a relevant field.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
_______________________________________________________________________
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Role Overview
A lab result can arrive on time and still be hard to use. It has to reach the right patient record, carry enough context for a physician to act on it, and make sense to the person receiving it. The same challenge applies to data from electronic health records, insurers, wearables, and medical devices.
We’re seeking a Lead Engineer, Health Data Integrations to build and operate the integrations behind a health data platform for personalized primary care. You’ll own the work from the first conversation with a lab, EHR vendor, or device partner through the point where a member or physician can use the data. You’ll work across APIs, data pipelines, mobile integrations, and front-end features on an API-first, event-driven Azure platform. The team uses Claude Code as its primary development interface.
This is a hands-on senior individual contributor role reporting to the Director of Engineering, Integrations. The role works directly with protected health information and external vendors and is open to candidates based in the United States who are authorized to work in the U.S.
What you’ll do
Build and operate integrations with lab and diagnostics partners so results arrive complete, normalized, and ready for members and physicians to use.
Connect EMR and EHR systems using FHIR and legacy interfaces where needed. Integrate payer data, including eligibility, claims, and patient-access APIs.
Integrate on-device mobile health data and cloud-based wearable APIs. Handle consent, synchronization, and gaps in device data.
Lead the work to bring data from in-clinic medical devices into the cloud platform.
Map data from different sources into a common model that supports standard clinical terminology, patient matching, provenance, and auditability.
Build the APIs, services, and front-end features that help members understand their health data and physicians act on it.
Work directly with labs, EHR vendors, payers, and device partners to scope, test, and launch integrations. Partner with product, clinical, and data engineering teams to decide which data matters and how to present it.
Design for HIPAA requirements from the start. Build in encryption, access controls, audit logging, and minimum-necessary data handling. Align vendor integrations with Business Associate Agreements.
Set the standards for testing, observability, and CI/CD so the team can catch integration failures before they affect members or physicians.
Use Claude Code and agentic development in your daily workflow, from prototyping and code generation through automated testing and deployment. Define how the team reviews and verifies AI-generated changes.
Work with technical and business product owners to test assumptions, clarify what each integration needs to deliver, and sequence work by impact.
You’re comfortable debugging a FHIR resource, working through a mobile health sync issue, and reviewing a React screen or Azure deployment in the same week.
You’ve seen healthcare integrations break in production and can explain what went wrong, how you diagnosed it, and what you changed.
You can move a project forward on a small team when requirements are still taking shape. You raise blockers early and communicate clearly with engineers, clinicians, and vendor partners.
Bachelor’s degree in computer science or a related field and 8+ years shipping software, including 3+ years building healthcare data integrations at a health-tech, digital health, or healthcare startup.
Hands-on production experience with FHIR R4 and SMART on FHIR, plus working knowledge of HL7 v2, C-CDA, and clinical terminologies such as LOINC and SNOMED CT.
Integration experience in at least two of these areas — hospital and EHR systems such as Epic, Oracle Health/Cerner, or athenahealth; payer data such as eligibility, claims, or X12 EDI; and lab systems such as Quest or Labcorp.
Experience integrating Apple HealthKit or Android Health Connect, including the native or cross-platform mobile work involved, and working with wearable APIs such as WHOOP, Fitbit, Oura, or Garmin.
Experience leading a substantial platform build or integration program end to end.
Full-stack development experience with a modern back end such as Node.js, .NET, or Python and a front end such as React or Next.js. You’ve built APIs, event-driven systems, and data pipelines in production.
Cloud-native experience on Azure, or equivalent experience on another cloud platform and a willingness to work in Azure, including CI/CD and infrastructure as code.
Practical experience applying HIPAA requirements and protecting PHI in production systems.
Daily use of AI coding tools such as Claude Code or Copilot, with a clear approach to reviewing and testing their output.
The ideal candidate can sit down with a clinician or vendor, work out what data is available and how it will be used, and carry that integration into production. They can trace a result back to its source, explain a gap in plain language, and fix the underlying problem.
What you’ll bring
Bachelor’s degree in computer science or a related field, plus 8+ years shipping software, including 3+ years building healthcare data integrations at a health-tech, digital health, or healthcare startup.
Hands-on production experience with FHIR R4 and SMART on FHIR, and working knowledge of HL7 v2, C-CDA, LOINC, and SNOMED CT.
Integration experience across at least two of these areas — hospital and EHR systems, payer and insurance data, and lab systems.
Experience integrating Apple HealthKit or Android Health Connect, including the mobile development involved, and working with wearable data APIs such as WHOOP, Fitbit, Oura, or Garmin.
Experience leading a significant platform build or integration program from design through launch.
Full-stack experience with a modern back end such as Node.js, .NET, or Python, and a front end such as React or Next.js. You’ve built APIs, event-driven systems, and data pipelines in production.
Cloud-native engineering experience on Azure or equivalent experience on another cloud platform and a willingness to work in Azure. This includes CI/CD and infrastructure as code.
Practical experience protecting PHI in production systems and applying HIPAA requirements.
Daily use of AI coding tools such as Claude Code or GitHub Copilot, with a habit of testing and reviewing their output.
Ability to work independently on a small team, raise blockers early, and communicate clearly with engineers, clinicians, and vendor partners.
Based in the United States and authorized to work in the U.S.
You should be able to carry an integration through the full arc:
Clinical Need → Partner Discovery → Integration Design → Data Validation → Production → Member and Physician Use
The work is complete when the right data reaches the right person in a form they can use.
Your partner for AI, consulting, software development, and nearshore staffing.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
T-CPT-11717
IT Support Engineer Virtual Assistant
Independent Contractor – T-CPT-11717 IT Support Engineer Virtual Assistant/Technical VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing IT services company supporting small businesses is seeking a part-time IT Support Engineer Virtual Assistant to provide remote technical support, Microsoft 365 administration, network troubleshooting, and recurring IT maintenance.
The company recently acquired another Managed Service Provider (MSP), expanding its customer base, including businesses in the healthcare industry.
The ideal candidate will have hands-on IT support experience, familiarity with MSP environments, and experience using Remote Monitoring and Management (RMM) tools. The position requires someone who can independently troubleshoot routine technical issues while following established procedures and escalation protocols.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Technical Support & Troubleshooting
Provide remote IT support to business clients
Troubleshoot common hardware, software, connectivity, and system issues
Respond to assigned technical support requests and service tickets
Diagnose routine problems and implement approved solutions
Document troubleshooting steps, resolutions, and outstanding issues
Escalate complex technical problems to senior engineers when necessary
Microsoft 365 & Systems Administration
Assist with Microsoft 365 user and account administration
Support email, file access, permissions, and related administrative tasks
Troubleshoot Microsoft 365 applications and user-access issues
Assist with routine network and firewall administration
Support basic network connectivity and configuration troubleshooting
Remote Monitoring & IT Maintenance
Use RMM platforms to monitor and support client systems
Respond to system alerts and identified technical issues
Perform routine remote maintenance and troubleshooting tasks
Follow established MSP monitoring and support procedures
Maintain accurate system notes and technical documentation
Client Communication & Coordination
Communicate professionally with clients regarding technical issues
Provide updates on assigned support requests
Coordinate with internal technicians and management when needed
Maintain accurate records of completed and outstanding work
Follow client-specific security, confidentiality, and access procedures
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous hands-on IT technical support experience required
Experience using RMM software strongly preferred
Microsoft 365 administration and troubleshooting experience required
Network and firewall administration experience strongly preferred
Previous MSP or outsourced IT support experience strongly preferred
Experience providing remote technical support to business clients required
Strong troubleshooting and problem-solving skills required
Excellent written English and professional verbal communication required
IT ticketing and technical documentation experience preferred
Healthcare IT experience is a plus
IDEAL CANDIDATE PROFILE
Technically capable and confident troubleshooting IT issues
Comfortable supporting multiple business clients
Familiar with MSP workflows and remote support environments
Resourceful and able to solve routine problems independently
Strong communicator with a customer-service mindset
Organized and accurate with technical documentation
Able to recognize when issues require escalation
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
RMM Platforms
Microsoft 365 / Microsoft Admin Center
Network & Firewall Management Tools
Remote Desktop / Remote Support Software
IT Help Desk / Ticketing Systems
Microsoft Teams / Business Communication Tools
Work Schedule
Contracted Hours per Week: 20 Hours
(
Potential to increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM–12:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 hours/week
(
Potential to increase based on performance
)
Daily Working Time: 8:00 AM–12:00 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English and Professional Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in!
Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.
We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!
About the role...
As a QA Specialist I, you will support the delivery of high-quality Duolingo experiences by testing new features across iOS, Android, and Web. Embedded within a cross-functional product team, you will partner with engineers, product managers, and designers to identify issues, communicate quality risks, and advocate for learners. You will build product and testing expertise while receiving guidance from more experienced QA teammates.
🧠 You will...
Manually test new features across iOS, Android, and Web using regression, exploratory, and acceptance testing
Perform sanity checks on Duolingo release and branch builds, and help validate bug fixes before and after deployment
Write clear, detailed, and reproducible bug reports, and collaborate with engineers and teammates to diagnose issues
Build deep knowledge of Duolingo products and ask thoughtful questions about expected behavior, edge cases, and the learner experience
Identify potential quality issues and raise risks with guidance from more experienced QA teammates
Prioritize testing tasks within assigned projects, focusing on areas with high learner impact
Advocate for learners by evaluating features for correctness, clarity, and usability
Follow and contribute to QA processes, documentation, and procedures while learning how quality practices scale across teams
Communicate progress, questions, and blockers clearly to cross-functional partners
✅ You have...
Graduated between Spring 2025 - Spring 2026 with a bachelor’s degree in a related field
Experience testing consumer mobile or web applications
Strong attention to detail and an interest in finding, reproducing, and documenting software issues
Clear written and verbal communication skills
The ability to collaborate effectively with engineers, product managers, designers, and QA teammates
An organized approach to managing assigned work and changing priorities
Curiosity, sound problem-solving skills, and a commitment to high-quality work
The ability to ask questions, incorporate feedback, and build expertise in an evolving product environment
⭐ Exceptional candidates will have...
Familiarity with basic automation tools, lightweight scripting, or AI-assisted testing tools, even if not a primary responsibility
Familiarity with regression, exploratory, acceptance, or usability testing
Experience writing reproducible bug reports or working with issue-tracking tools
Familiarity with the Duolingo app
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$68,000
—
$78,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
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УдалённоМожно работать из любой страны
География найма не уточнена
United States (Remote); This is a remote opportunity and we are looking for candidates from the U.S
Canada (Remote); This is a remote opportunity and we are looking for candidates from Canada; Residents of Quebec are not eligible for this role
ОфисseniorBoston, MA
УдалённоRemote, USA
УдалённоseniorArgentina
УдалённоseniorRemote: United States
УдалённоRemote (United States)
УдалённоRemote (Canada)
India - Remote; For applicants from the European Union, please review
УдалённоAustralia
leadThe role works directly with protected health information and external vendors and is open to candidates based in the United States who are authorized to work in the U.S
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW