Location: Bangalore
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your mission:
UiPath is redefining enterprise automation with AI. As a Senior Forward Deployed Engineer (FDE), you’ll work directly with customers to design and deploy agentic, AI-powered workflows that transform how businesses operate.
This is a highly technical, customer-facing role for engineers who enjoy building in real-world environments. You’ll take ambiguous problems, turn them into production systems, and see your work deliver immediate, measurable impact.
If you thrive at the intersection of AI engineering, systems design, and customer impact — this role is built for you.
Why This Role:
- Build real AI systems in production — not just prototypes.
- Work directly with customers solving high-value, complex problems.
- Operate at the frontier of agentic AI + enterprise automation.
- Influence product direction through hands-on, real-world experience.
- See your work drive millions in measurable business impact.
WHAT YOU'LL DO AT UIPATH
- Build and deploy LLM-powered applications and multi-agent workflows in production environments.
- Design end-to-end solutions integrating APIs, enterprise systems, and data platforms.
- Partner directly with customers to translate business problems into scalable AI and RPA solutions.
- Own delivery from prototype → production → iteration.
- Optimize systems for performance, cost, and reliability.
- Extend platform functionality using APIs, SDKs, connectors, and custom integrations to meet customer-specific requirements.
- Anticipate delivery risks, manage scope, and communicate blockers, tradeoffs, and timelines proactively with customers and internal stakeholders.
- Lead high-impact technical workstreams within strategic customer engagements, aligning delivery to measurable business outcomes.
- Contribute reusable patterns and influence product direction through real-world feedback.
- Mentor engineers, raise technical standards, and help scale reusable implementation play books across customer engagements.
- Partner with Product, Engineering, Sales, and Customer Success to translate field learnings into platform improvements.
WHAT YOU'LL BRING TO THE TEAM
- 5–8+ years of software engineering experience, including applied or customer-facing work.
- Strong coding skills in Python and/or TypeScript.
- Hands-on experience with LLMs, prompt engineering, and production AI systems.
- Experience building and deploying complex, integrated systems.
- Ability to operate in ambiguity and move quickly from idea to production.
- Strong communication skills with both engineers and business stakeholders.
- Customer-facing experience managing technical risks, timelines, tradeoffs, and stakeholder expectations.
- Ability to mentor engineers and contribute to reusable assets, technical standards, and delivery best practices.
- Travel: ~20–30% to customer sites.
Strong Preference:
- PhD or Master’s in Computer Science or a related field.
- Experience with agent frameworks, orchestration systems, or distributed systems.
- Familiarity with LLM providers such as OpenAI, Anthropic, Gemini, etc.
- Background in applied AI, machine learning, or automation platforms (UiPath, RPA, workflow engines).
- Experience in startup, consulting, or forward-deployed environments.
- Experience with prompt management, LLM evaluation, agent observability, and production support practices.
- Familiarity with enterprise security, governance, compliance, and operational readiness requirements.
- Experience presenting technical recommendations to senior customer stakeholders or executives.
- Experience contributing to reference architectures, reusable delivery patterns, or internal technical enablement.
#LI-MR1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Buenos Aires, Argentina
As the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support environment.
This role is part of an internal technical support team and focuses on resolving real user-impacting issues rather than handling scripted or purely administrative requests. The position requires strong troubleshooting skills, clear communication, and the ability to manage issues from initial intake through resolution.
Responsibilities
Respond to incoming technical support requests via phone and ticketing systems.
Diagnose and resolve issues related to Windows performance, application crashes, system errors, and connectivity problems.
Support Microsoft Office 365 applications, including Outlook, Teams, Excel, and email-related functionality.
Use built-in Windows tools such as Task Manager, Event Viewer, and other diagnostic utilities to investigate issues.
Own support tickets from initial triage through resolution, documenting steps and outcomes clearly.
Escalate issues when appropriate and collaborate with other technical teams as needed.
Contribute to internal documentation and knowledge resources to support consistent issue resolution.
Communicate clearly with English-speaking users and stakeholders across different time zones.
Requirements
2+ years of experience providing application and desktop support in a fast-paced environment
C1 level English or equivalent proficiency
Advanced troubleshooting skills for Windows 10/11, Mac OS, and the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Teams)
Proficiency with Microsoft native tools and utilities for resolving system issues
Experience supporting Windows desktop environments.
Experience working with ticketing systems or structured support queues.
Ability to troubleshoot issues methodically and explain technical concepts clearly.
Professional-level English communication skills.
Availability to work flexible schedules, including occasional evenings or weekends.
Preferred Qualifications:
Experience with Office 365 administration or advanced Outlook troubleshooting.
Familiarity with networking fundamentals and basic connectivity troubleshooting.
Exposure to PowerShell for troubleshooting or basic automation tasks.
Experience supporting users in high-volume or fast-changing environments.
Career Development:
This role provides opportunities for growth into more advanced technical, operational, or service delivery roles based on performance, technical capability, and demonstrated ownership.
Benefits
Salary Range: $2200-$2600 USD/month
Employment type: Full-Time Contractor
3 days in office in Palermo, Buenos Aires
Unlimited PTO
$1500 USD Tech budget
Choice of local or U.S. holiday schedule
*Only CV's submitted in English will be accepted
Location: Mexico; Brazil; Costa Rica; Argentina; Colombia; Bolivia, Plurinational State of
We are seeking a proactive Site Reliability Engineer (SRE) to keep a secure SaaS platform fast, reliable, and continuously improving. You will support a hybrid technology stack spanning Windows-based applications (.NET, IIS, SQL Server) and cloud-native infrastructure (AWS, containers, Kubernetes, and Terraform).
This is a hands-on role for someone who takes ownership of production reliability, enjoys investigating complex failures, and independently identifies opportunities to improve systems. Prior Windows or SQL Server experience is not required if you bring strong infrastructure and relational database fundamentals and can learn unfamiliar technologies independently.
Responsibilities
Own availability, reliability, and performance of core backend infrastructure across Windows and Linux environments.
Improve observability using Kibana, CloudWatch, centralized logging, and custom telemetry; identify monitoring gaps before incidents occur.
Build, maintain, and improve CI/CD pipelines and infrastructure as code using Terraform and Ansible.
Learn and operate production Windows environments, including .NET Framework/.NET Core applications hosted on IIS.
Learn and support SQL Server, including AlwaysOn and Service Broker, alongside PostgreSQL and Aurora.
Operate cloud-native services and workloads across AWS Lambda, DynamoDB, Redshift, OpenStack, and containers.
Participate in an on-call rotation, troubleshoot incidents, and contribute to effective postmortems and preventive actions.
Partner with engineering teams to improve deployment safety, system resilience, and operational processes.
Proactively identify problems, automate repetitive work, and drive improvements without waiting for direction.
Requirements
5+ years of hands-on SRE, DevOps, or WebOps experience supporting production SaaS systems.
Strong practical experience with Terraform and Ansible for infrastructure management.
AWS operations experience, including Lambda, DynamoDB, CloudWatch, and IAM.
Strong relational database fundamentals (PostgreSQL, MySQL, or similar), including query tuning, replication, backups, recovery, and high availability.
Experience operating and debugging containerized and distributed systems in production.
Strong Linux systems administration skills.
Ability to script and automate with Python, Bash, or PowerShell (PowerShell can be learned on the job).
Experience building and maintaining CI/CD pipelines.
Familiarity with Redis, Kibana, Elasticsearch, and centralized logging.
Excellent incident response, troubleshooting, and communication skills.
Demonstrated ownership, curiosity, self-directed learning, and a record of proactively improving systems.
Availability to work US business hours and participate in an on-call rotation.
Preferred
Experience with Windows Server, IIS, and .NET applications.
SQL Server experience, particularly AlwaysOn and Service Broker.
Personal technology projects, home labs, open-source contributions, or tools built independently.
Willingness to build deep familiarity with the Windows and SQL Server stack through independent learning and hands-on practice during the first six months.
Benefits
Salary:
$5,000 to $6,000 USD per month
PTO: Unlimited
Setup: Fully Remote
Location: Buenos Aires, Argentina
As an IT Operations professional you will:
Serve as the technical expert in the analysis, design, development, and implementation of deployment solutions, modifications, and enhancements.
Serve as the technical expert in all aspects of the deployment and systems management that involve multiple technology disciplines.
Provide top-level consultation and technical expertise to senior and mid-level management on Windows PC and Mac deployment and systems management topics.
Assist Product and Sales when needed.
Design, conduct, and document UAT and end-to-end solution quality tests.
Responsibilities
Handle a high volume of support calls and monitor, triage, and troubleshoot incoming requests through ticket queues.
Provide technical phone support for users of the Workplace product and accurately log all interactions in the ticketing system.
Navigate technical documentation to follow appropriate troubleshooting steps for reported issues.
Monitor ticket queues to ensure SLA compliance and escalate when necessary.
Maintain clear and consistent documentation of incidents and resolution notes using Zendesk.
Deliver remote desktop support to both client and internal users.
Proactively identify emerging issues and act quickly to mitigate impact.
Notify management of trending technical problems and contribute ideas for process improvements..
Build effective cross-functional relationships to support escalation paths and end-user success.
Uphold a positive, professional atmosphere with both customers and colleagues.
Requirements
C1 level English or equivalent proficiency.
Experience in software deployment and installation.
Expertise in version control systems (e.g., Git, SVN).
Experience with cloud platforms (e.g., AWS, Azure, GCP).
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
Ability to work well under pressure and meet deadlines in a fast-paced start-up environment.
Experience in SaaS and start-up environments is strongly preferred.
Attention to detail and organizational skills.
Preferred experience in scripting languages such as Bash, Python or PowerShell.
Benefits
Salary Range:
$3500-$4500 USD/month
Full time contractor role
1 day in office in Palermo, Buenos Aires
Unlimited PTO + holidays
$1500 USD Tech budget
***Only CV's submitted in English will be accepted
Location: Armenia; Georgia; Uzbekistan; Egypt
We’re looking for a Data Analyst to work on our loyalty and retention mechanics. You’ll tell the team whether a mechanic actually drives more bookings, what it costs, and how to tune it.
The work goes well beyond reporting. You’ll segment partners by behavior, run and read experiments, build financial models for new program features, and turn your findings into rules that the Retention, Commercial and Finance teams act on.
Requirements
2-4 years as a data or marketing/product analyst, ideally in e-commerce, travel, fintech or a marketplace.
Explains findings clearly to non-technical people and turns ambiguous questions into a structured plan.
English level B2+ (written and spoken).
Strong SQL: window functions, CTEs, query optimization. Experience with Vertica, Trino, PostgreSQL or similar.
Solid A/B testing: experiment design, power and significance, choosing the unit of randomization, calculating and interpreting results.
Experience with a BI tool: we use Tableau (Looker or Power BI experience is fine too).
Can work with large, messy data where business logic hides in free-text fields and edge cases.
Hands-on experience with Claude Code or similar agentic coding tools (Cursor, Copilot, etc.): writing effective prompts, working with agents, and maintaining project context files (such as CLAUDE.md) so results are repeatable.
Comfort building financial or scenario models in spreadsheets, with clear assumptions and adjustable parameters.
Proactive approach: you spot inefficiencies in reporting and analysis workflows and fix them yourself (automation, reusable queries, templates), rather than waiting to be asked.
Nice to have
Hands-on experience with loyalty, CRM, rewards or affiliate program analytics: points economics, liability, redemption and breakage.
Experience with segmentation and cohort or retention analysis.
Python for analysis (pandas, scipy, seaborn).
Experience with dbt and Airflow.
Methods beyond classic A/B tests (causal inference, diff-in-diff).
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
A structured onboarding, a personal development plan, and regular internal lectures and demos from the team.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Location: Tbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia
Crystalia Glass LLC is a fast-growing U.S. company specializing in custom glass and architectural glazing solutions for residential and commercial projects.
Founded in New York in 2017, Crystalia has expanded its presence across the United States and works with clients nationwide, delivering custom solutions from initial concept through manufacturing, delivery, and installation.
We are looking for a Project Manager to join our Project Management team and take ownership of client projects throughout the full delivery cycle.
This is a highly visible, client-facing role for someone who is comfortable operating at the intersection of construction, customer experience, coordination, and execution.
You will serve as the central point connecting the client with internal teams and will be responsible for ensuring that projects move forward smoothly, issues are resolved quickly, and clients remain informed and confident throughout the process.
About the Role
As a Project Manager, you will take over projects after the sales stage and guide them from contract and prepayment through engineering, production, logistics, delivery, and installation.
You will work with multiple internal teams, maintain direct communication with U.S.-based clients, and manage a broad portfolio of active projects at different stages.
The role requires strong ownership, excellent communication, technical understanding, and the ability to stay organized in a dynamic, high-volume environment.
Who This Role Is For
We are looking for candidates with experience in the construction industry or closely related technical fields.
Relevant backgrounds may include:
Construction and renovation
Architecture
Engineering
Building materials
Glass and glazing
Windows, doors, façades, and architectural systems
Interior construction
Technical manufacturing related to construction
Candidates should have either:
Relevant education in engineering, construction, architecture, or another technical discipline
OR
Strong hands-on professional experience in construction or a closely related industry.
This role is not intended for candidates whose experience is primarily in IT, software development, digital products, automation, or AI project management.
Key Responsibilities
Lead projects from contract to completion
Own the full project lifecycle, including:
Contract and prepayment
Collection of measurements and technical information
Coordination of engineering and shop drawings
Production preparation
Logistics and delivery coordination
Installation
Final project completion
You will ensure projects stay on track, deadlines are monitored, and potential risks or delays are addressed proactively.
Be the main point of contact for clients
Maintain regular communication with U.S.-based B2C and B2B clients throughout the project lifecycle.
You will:
Provide clear and timely project updates
Explain project stages and next steps
Manage expectations around timelines, production, delivery, and installation
Handle objections, concerns, and escalations
Resolve issues professionally and maintain strong client relationships
Coordinate cross-functional teams
Partner closely with:
Engineering
Sales
Scheduling
Production
Supply Chain and Logistics
Delivery and Installation teams
You will ensure information flows efficiently between departments, dependencies are managed, and blockers are resolved before they impact project delivery.
Manage a high-volume portfolio
Project Managers at Crystalia oversee a significant number of active projects simultaneously, often 100–150+ projects at different stages.
Success in this environment requires strong prioritization, attention to detail, consistent follow-up, and the ability to quickly identify what requires immediate action.
Maintain project visibility and accuracy
Use ClickUp, HubSpot, and internal collaboration tools to maintain accurate project information, document progress, track action items, and ensure all stakeholders have up-to-date information.
What We Are Looking For
Experience in Project Management, Project Coordination, Construction Management, Operations, or a similar role
Construction, engineering, architectural, or other relevant technical background
Strong experience managing projects through multiple stages from initiation to completion
Ability to manage a large and complex portfolio of active projects
Excellent written and spoken English
Strong client-facing communication skills
Ability to handle objections, complaints, and difficult conversations confidently and professionally
Strong problem-solving and decision-making skills
Ability to identify risks, delays, and bottlenecks early
Strong organizational skills and attention to detail
High level of ownership and accountability
Ability to work independently and follow issues through to resolution
Comfort working in a fast-paced and dynamic environment
Tech-savvy mindset and confidence using CRM, project management, and collaboration tools
What Success Looks Like
Successful Project Managers at Crystalia:
Maintain full visibility into their project portfolio
Communicate proactively rather than reactively
Keep projects moving across multiple departments
Anticipate risks before they become critical
Build trust with clients through clear and consistent communication
Take ownership of problems and drive them through resolution
Balance customer experience with strong operational execution
Employment Conditions
Full-time and Fully remote
Working hours: 8:30 AM – 5:00 PM New York time
B2B contractor format
Competitive compensation based on experience and background
Hourly compensation plus performance-based bonus
Paid time off according to company policy
Structured onboarding and product training
Why Join Crystalia
Work on real residential and commercial construction projects across the U.S.
Manage projects with tangible, visible outcomes
Collaborate with a cross-functional international team
Build deep expertise in custom architectural and glazing projects
Work in a growing company where strong performers can expand their scope and responsibilities
Develop your career in an environment that combines customer experience, technical project management, and operations
From Concept to Completion: Lead Projects That Shine.
Location: Kyiv, Ukraine
Intetics Inc.
, a global technology company providing custom software development and digital solutions, is looking for a
Technical Coordinator / Solution Engineer
to join our team.
We are seeking a hands-on technical professional who will be responsible for deployment, configuration, automation, troubleshooting, and operational support of an enterprise software solution within a secure environment.
This role is ideal for an experienced Infrastructure Engineer, DevOps Engineer, Systems Engineer, or Technical Support Engineer who enjoys solving complex technical problems, working directly with users, and ensuring the reliable operation of business-critical systems.
Responsibilities:
Deploy, configure, and maintain local server-side software components.
Set up and support application environments, databases, integrations, and supporting infrastructure.
Develop and maintain automation and orchestration scripts.
Support data processing, import/export, synchronization, and workflow execution.
Monitor system health, identify issues, and proactively perform troubleshooting.
Investigate and resolve setup, configuration, integration, and environment-related problems.
Work with APIs and connected systems to support data exchange and operational workflows.
Collaborate with remote engineering and product teams to implement changes and enhancements.
Maintain technical documentation, operational procedures, and troubleshooting guides.
Support software releases, upgrades, and infrastructure changes.
Participate in testing, validation, acceptance activities, and production readiness reviews.
Train customer-side users and technical personnel when required.
Act as the primary technical point of contact for operational and support-related matters.
Requirements:
Strong experience with
Linux and/or Windows Server
administration.
Experience deploying, configuring, and supporting enterprise applications.
Hands-on experience with
Bash, PowerShell, or Python
scripting.
Experience with automation and operational support processes.
Good understanding of networking fundamentals (TCP/IP, DNS, VPN, HTTPS, firewalls).
Experience troubleshooting application, infrastructure, and integration issues.
Familiarity with databases and SQL.
Experience working with APIs and system integrations.
Strong analytical and problem-solving skills.
Ability to work independently and communicate effectively with distributed teams.
English level sufficient for participation in technical meetings and communication with international teams.
Nice to Have:
DevOps, Infrastructure Engineering, or Site Reliability Engineering experience.
Experience with cloud platforms (AWS, Azure, GCP).
Experience with Docker, Kubernetes, CI/CD pipelines, or Infrastructure as Code tools.
Experience with monitoring and observability platforms (Grafana, Prometheus, ELK, Zabbix, etc.).
Experience supporting secure or highly regulated environments.
Knowledge of GIS, visualization systems, spatial data, or 3D platforms.
Customer-facing implementation, deployment, or technical consulting experience.
Work Format:
Long-term project engagement.
Hybrid work format with periodic on-site meetings in Kyiv.
Flexible workload depending on project phase, implementation activities, updates, and support needs.
Increased involvement during deployment, configuration, integration, and acceptance stages.
What You Should Know
This is
not a pure software development role
and
not a project management role
.
The primary focus is:
deployment and configuration;
infrastructure and environment support;
automation and operational excellence;
troubleshooting and incident investigation;
customer collaboration and technical coordination.
We are looking for someone who enjoys taking ownership of technical environments and driving solutions from implementation through long-term support.
Location: Austin; Bellevue
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
About the team
Vertical Solutions is where UiPath brings agentic AI into some of the world's most complex and demanding industries: healthcare and life sciences, financial services, and the office of the CFO.
An AI decision here can shape how a claim is reviewed, how a patient's care progresses, or how a financial close is completed. The stakes are high, and so is the bar. Regulated does not mean complicated. We believe enterprise software should feel as clear, intuitive, and thoughtfully designed as the best consumer applications.
Our designers are builders. We design in code with AI tools like Claude and Codex, co-create with customers, and ship directly to production alongside our engineering partners. AI isn't just what we design for; it's fundamentally changing how we work.
We're looking for a Senior Manager, Product Design who can lead this next chapter: someone who thinks beyond individual products, connects experiences across industries, and builds the systems, strategies, and teams that make exceptional design scalable.
About the role
As Senior Manager, Product Design, you'll lead a team of senior and principal-level product designers responsible for user experiences across UiPath's Vertical Solutions portfolio.
This is not a traditional design management role focused on assigning work, managing deliverables, or overseeing design reviews. Your team already knows how to execute. Your opportunity is to help them see further, think bigger, and create more cohesive experiences across products and industries.
You'll set the design strategy for the Vertical Solutions portfolio, turn workflows that recur across industries (reviews, approvals, exception handling, human oversight of agents) into shared patterns, and build design systems that accelerate delivery without compromising quality.
You'll also shape how AI transforms the design discipline itself. AI is collapsing the distance between an idea and working software, and that changes what design craft, collaboration, and quality look like. You'll lead this shift from the front, setting the workflows, standards, and quality bar that make AI-forward design work at scale.
What you'll do
- Set the design strategy. Define and communicate a cohesive, forward-looking experience vision across multiple products, industries, and business workflows. Connect near-term execution to longer-term product and design priorities.
- Lead and empower an exceptional team. Manage and develop the team, providing strategic direction, thoughtful feedback, and the autonomy they need to do their best work.
- Connect the dots across products. Identify the user needs and interaction patterns shared across healthcare, financial services, and finance operations, and turn individual solutions into reusable components and patterns that improve consistency, quality, and speed across the portfolio.
- Lead AI-native design and delivery. Set how the team designs and builds with AI tools like Claude Code and Codex. Make working code and shipping to production, not static handoffs, the default way design gets delivered.
- Partner deeply with product and engineering. Operate as an integrated member of cross-functional teams that plan, build, and ship together, influencing priorities, navigating tradeoffs, and ensuring design considerations shape product decisions from the beginning.
- Stay connected to customers. Champion user research, direct customer engagement, and a deep understanding of how people work across different industries. Ensure product decisions reflect real user needs rather than assumptions.
- Influence and advocate. Communicate design strategy and build alignment with senior product, engineering, and business leaders.
- Stay hands-on. Build and ship yourself when it matters, critique work, and dig into complex design challenges with the team.
What we're looking for
- Proven experience leading product design teams, including at least two years managing a team of five or more designers, ideally including senior or principal-level individual contributors.
- A strong background in product design, with experience shaping modern enterprise SaaS applications, business-user-facing products, or consumer digital experiences.
- Demonstrated ability to establish design strategy across multiple products, teams, or business domains, not simply manage execution against an existing roadmap.
- Deep systems thinking, including direct experience developing, scaling, or meaningfully evolving design systems and reusable experience patterns.
- Hands-on experience designing with an AI-forward process. You use tools such as Claude Code and Codex in your day-to-day work to prototype, build, and ship, and can show examples of work produced this way.
- A builder mindset. You understand how modern frontend applications come together and have shipped production code alongside engineering partners, or led designers who do.
- Strong cross-functional leadership, with a track record of influencing product managers, engineers, and other stakeholders within a larger organization.
- Strong customer empathy and experience using research, customer engagement, and real-world workflows to inform design decisions.
- The ability to communicate complex ideas clearly and build alignment around a compelling design vision.
- Comfort operating in ambiguity, navigating competing priorities, and making thoughtful decisions in a rapidly evolving technology environment.
Nice to have
- Experience designing AI-powered, agentic, or automation-driven products, particularly those involving human oversight, trust, or complex business workflows.
- Experience spanning multiple industries, such as healthcare, financial services, enterprise software, or consumer technology.
- Familiarity with GitHub and modern frontend development workflows.
- Experience leading distributed teams or collaborating across North American and European time zones.
- Experience evolving traditional design organizations toward AI-native, code-first ways of working.
How we work
We believe the future of product design is more integrated, more technical, and more collaborative.
Our designers don't hand off static files to engineering. They prototype, build, and ship directly to production alongside their cross-functional peers. We use AI to reduce repetitive work, accelerate iteration, and create reusable systems that make the entire organization more effective.
We also believe great design leadership is about creating clarity, not bureaucracy. Our designers are experienced, independent thinkers who thrive when given meaningful problems, strong strategic direction, and room to explore.
You'll lead a team that spans multiple business domains and collaborates with colleagues across the United States and Europe.
If you're energized by building exceptional teams, connecting complex problems, and redefining how AI-powered enterprise experiences are designed and delivered, we'd love to meet you.
#LI-MH1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Join the award-winning team of Studio IT as we support our LA Motion Capture Stages.
This is not a fully remote role; onsite availability is required.
PlayStation Studio IT is seeking a Systems Administrator to join our team to support the motion capture stages, ensuring availability of highly specialized services in a creative environment. While primarily concerned with the Santa Monica stages, this role will collaborate with other Sony MoCap stages (San Diego) and contribute to global support for the Creative Arts team.
You love staying up to date on the latest trends and use your technical wizardry to solve complex problems. Your customer service skills are top-notch, and you flourish in a live production environment, with proven track record of success in high-stress, high-demand systems designed around specific technical workflow.
Responsibilities
Serve as technical lead for the Motion Capture Stages, including associated servers, workstations, and the tools involved
Act as primary liaison with the Creative Arts Motion Capture team to align IT services with business requirements
Regularly assess the technical infrastructure needs of the Motion Capture stages and provide recommendations to enhance performance and stability.
Work with and manage storage systems for the stage environment, including data availability and security
Manage and tune monitoring tools to ensure availability of critical hosts and services
Serve as primary contact point for all technical stage issues
Document system configuration, workflow, network diagrams
Available to work varying hours, shoot day schedules, on-call shifts, including evenings, weekends, and holidays as required
Provide coordination with the greater Studio IT team, mentorship, and training for backup of support services
Requirements
Proficiency with Windows, Mac, and Linux operating systems
Proficiency with scripting languages and automation (Python)
Proficiency with previsualization and production tools (Motion Builder, Maya)
Proficiency with digital asset management and version control (Perforce)
Familiarity with Active Directory, license servers, and virtual machines (SQL, VMware)
Familiarity with game engine tools (Unreal)
Solid background in automated Linux deployment troubleshooting
Specific on-set stage experience for virtualized production
5+ years of relevant IT experience in a similar role
#LI-AM1
#LI-SMS
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$100,700
—
$151,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Leeds, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
You get the work brought to life. Video, photo, motion, static, and everything in between. You take the creative ambition and turn it into a plan with a budget, a crew, a schedule, and a delivery date built for paid media.
This role suits someone equally comfortable producing a fast-turn performance ad variant on Tuesday and running a campaign shoot the rest of the week. You'll be the person who tells us early what's possible within budget and timeline, and then makes more of it possible than we expected.
What You'll Do
Translate creative concepts and media briefs into actionable production plans, including the timelines, budgets, vendors, deliverables, and format specs by platform.
Manage day-to-day production of all AV assets across paid advertising campaigns,spanning video, photo, and motion ad formats.
Produce video and photo shoots end to end: pre-production, on-set execution, post, and final delivery.
Own production for paid campaign creative at scale, keeping creative vision, production quality, and channel specs consistent across every variant and cutdown.
Build and manage production budgets, and report clearly on spend against plan.
Source, negotiate with, and manage production companies, directors, crew, studios, post houses, editors, photographers, retouchers, and voiceover talent.
Coordinate logistics: crew, equipment, talent, locations, travel, wardrobe, props, hair and makeup, permits, and schedules.
Manage talent bookings with Legal, including usage rights, buyouts, and renewals, plus music, footage, and image clearances — with attention to media running rights and flight windows.
Own post-production workflow: edit, grade, sound, versioning, aspect-ratio and platform cutdowns, and delivery to media/trafficking teams.
Make sure every production meets responsible gaming and advertising standards across US state-by-state gambling advertising regulations — talent age and eligibility requirements, how play is portrayed, required on-screen disclaimers, and state-specific restrictions.
Improve production workflows, templates, and scalable processes for high-volume paid ad output across the creative team.
Work with the media teams and platforms to ensure best practice is maintained in all paid social advertising.
What You Bring
4–6 years producing paid advertising, performance marketing content, or integrated ad campaigns.
Experience managing productions from creative development through final delivery, including multi-variant output for paid media testing.
Proven budget ownership on productions of meaningful scale.
Practical knowledge of usage rights, talent contracts, music licensing, and media running-rights terms.
Strong organizational and project management skills across multiple simultaneous productions, with tools like Airtable.
Working knowledge of paid media platform specs (Meta, TikTok, YouTube, CTV, programmatic) and how they shape production and delivery requirements.
Unflappable under pressure, and clear with people about what's achievable.
Bonus Points
Sports, entertainment, gaming, or iGaming production experience.
Familiarity with US gambling advertising compliance across multiple state jurisdictions.
Experience working directly with media/performance marketing teams to inform creative testing and iteration.
Your First 90 Days
You'll take one paid campaign from brief to delivery, build our production budget and vendor templates, and show us what we could bring in-house.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco, California
Workplace: Hybrid
Role Summary
We’re seeking an IT Systems Engineer to join our growing IT team. You’ll own the architecture and automation behind the systems our employees rely on every day: identity, device management, endpoint security, and the tooling that ties them together. You’ll work closely with IT, Security, Engineering, and People teams to design, build, and scale the platforms that keep a fast-growing company productive and secure. You’ll also be the onsite IT presence in San Francisco, supporting our executive team and running the technology in our new office. You’ll be expected to set technical direction within your domain, lead multi-team initiatives, and make sound decisions without close supervision.
This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day.
What You’ll Do
- Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation)
- Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable
- Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams
- Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on
- Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale
- Partner with Security to implement and maintain the technical controls behind our security and compliance requirements
- Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms
- Mentor IT Support Specialists and raise the team’s technical bar
- Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors
- Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants
- Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events
- Occasional travel to company events and other Temporal locations
What You’ll Bring
- 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them
- Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling
- Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster
- Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout
- Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives
- Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems
- Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly
- A bias to action and a history of self-education
Nice to Have
- Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications)
- Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling
- Infrastructure-as-code experience (for example Terraform) applied to IT systems
- Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation)
- Experience supporting security and compliance programs from the IT side
- Experience at a fast-growing, remote-first company, or one that serves developers
- Experience standing up or opening a new office, including vendor and circuit coordination
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Texas
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a skilled and motivated
L3 Cloud Services Engineer
to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.
As a
L3 Cloud Services Engineer
, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.
This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering a competitive
salary
, full benefits, paid training, and performance-based bonuses.
Key Responsibilities
Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Deploy and manage Azure Virtual Desktop environments
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Lead or assist with client disaster recovery tests and associated documentation
Required Qualifications
5–8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
Experience with multi-site Active Directory environments
Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
Experience with the deployment and configuration of Azure Virtual Desktop
Excellent communication skills, with the ability to translate complex technical concepts to various business units
Self-motivated, with the willingness to go the extra mile
Preferred Qualifications
Knowledge of security policies, compliance standards, and server hardening best practices
Background in documenting builds, configurations, and support processes
Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: New York, Chicago
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
You will provide day-to-day production support for QRT’s platform for accessing internally hosted and external LLMs. Based in the US, you will support users during US business hours and coordinate with colleagues in other regions to ensure effective incident handovers.
This is a hands-on support role, focused on incident resolution, user assistance and established operational procedures-not platform architecture, model development or infrastructure engineering.
Your future role within QRT:
Provide first- and second-line support for QRT’s platform for accessing internally hosted and external LLMs, investigating issues raised by engineering and business users, maintaining support tickets and following issues through to resolution or engineering escalation.
Monitor platform health using existing dashboards, logs and alerts; identify availability, latency and error-rate problems and perform approved recovery actions using established runbooks.
Troubleshoot gateway and model-provider issues, including authentication failures, rate limits, timeouts, connection resets, streaming failures and regional performance differences.
Determine whether incidents originate in a user’s client or configuration, the platform gateway, an internally hosted model or an external LLM provider; collect diagnostic evidence and coordinate escalation to the appropriate team or vendor.
Support coding assistants, API clients and developer workspaces connected to QRT’s LLM platform, including Claude Code, Codex CLI, OpenCode, PI and Coder; investigate compatibility issues following client or vendor updates.
Help users configure supported integrations, select the appropriate regional endpoint and migrate API access from Open WebUI to the direct gateway.
Investigate access and model-availability queries, check user permissions and escalate provisioning or entitlement issues through established support and governance processes.
Carry out operational checks for releases and configuration changes, including non-production validation, post-release smoke testing and approved rollback procedures, in coordination with platform engineering.
Use existing observability tools to investigate time to first token, time per output token, percentile latency and failure rates; flag recurring issues and monitoring gaps to the platform team.
Maintain runbooks, troubleshooting guides and known-issue records; provide clear incident updates and reliable handovers between regional support teams.
Maintain small support scripts and diagnostic utilities to reduce repetitive checks and improve evidence collection.
Your present skillset:
Relevant experience in production support, application support or platform operations, with the ability to investigate routine incidents independently and recognise when specialist escalation is required.
Practical Linux troubleshooting skills and familiarity with Windows-based developer environments.
Working proficiency in Python, Bash and/or PowerShell for operational checks, log analysis and straightforward support automation.
Experience using SQL to investigate application issues and query operational records, ideally in PostgreSQL.
Practical experience interpreting metrics, logs, traces and dashboards to distinguish a platform-wide incident from a user-, client-, model- or region-specific issue.
Confidence troubleshooting API-driven services, including HTTP errors, authentication, networking, timeouts, retries, rate limiting and streaming connections.
Hands-on experience supporting LLM-based platforms or services, with a working understanding of LLM APIs, including prompts, context limits, token usage, model identifiers and streaming responses.
Familiarity with public-cloud services, ideally AWS, and the ability to inspect containerised workloads using established tools and procedures.
Clear communication with technical and non-technical users, including concise incident updates, realistic expectations and well-documented escalations.
Awareness of access controls, sensitive-data handling and safe diagnostic practices, including avoiding exposure of prompts, credentials or confidential content in support records.
A methodical approach to troubleshooting, prioritisation and cross-region handovers
Nice to have:
Experience supporting AWS Bedrock or other managed model APIs.
Experience supporting AI coding assistants, API clients or developer workspaces such as Claude Code, Codex CLI, OpenCode, PI or Coder.
Familiarity with Grafana, Coralogix or equivalent monitoring and log-analysis tools.
Exposure to LLM gateways or proxies such as LiteLLM, or internally hosted inference services such as vLLM.
Experience troubleshooting containerised services on ECS or Kubernetes.
Familiarity with identity and access provisioning, particularly Okta, SCIM and application-level permissions.
Experience supporting multi-region services and working with globally distributed support and engineering teams.
Experience coordinating support cases with cloud providers or software vendors during service degradation.
Base salary range for this position is $15
0
,000 to $
220
,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Location: European Union; Moldova; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Greece; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to take full ownership of paid search acquisition on Google Ads and Microsoft Ads (Bing) for one of our consumer apps. You will run the channel from end to end and be the person accountable for how it grows.
This is a senior, hands-on media buying role with end-to-end ownership. You will own the whole paid search acquisition process: strategy, account structure, keywords and queries, bidding, budget allocation, ad and landing page testing, measurement, scaling and account health. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has scaled Google and Microsoft Ads at volume, who has promoted mobile and web apps profitably, who knows how to grow under strict platform policies, and who can operate independently on large budgets.
You will manage performance against real revenue data (CPA, ROAS, payback, LTV and cohorts), not surface-level platform metrics. We also work AI-first, and we expect you to use Claude and automation to move faster.
KEY RESPONSIBILITIES
- Own the process end to end: take full ownership of paid search acquisition across Google Ads and Microsoft Ads (Bing): planning, launch, optimization, scaling, reporting and documentation.
- Promote the app: run both web and app acquisition campaigns, including Google App Campaigns for installs, in-app events, subscriptions and purchases on iOS and Android, and optimize toward in-app value rather than installs alone.
- Scale spend profitably while holding payback, ROAS and CPA targets based on real revenue and customer-value data.
- Build and optimize account structure, keyword and match-type strategy, negative keywords, conversion events and value-based bidding (tCPA, tROAS, Maximize Conversion Value).
- Run and scale Search, Performance Max, Demand Gen and App campaigns on Google, and Search, Performance Max and Audience campaigns on Microsoft Ads.
- Decide budget allocation across Google and Microsoft and between brand, non-brand and competitor campaigns, and find new scaling levers: queries, geos, devices, audiences and campaign types.
- Run a structured, high-velocity testing process on ad copy, assets, landing pages and bidding strategies, with clear hypotheses and kill/scale rules.
- Manage signal quality: conversion tracking, enhanced and offline conversions, conversion value import, Consent Mode, attribution and MMP data, including iOS privacy-driven measurement (SKAdNetwork / ATT).
- Own policy and account health: keep ads, keywords and landing pages within Google and Microsoft policies, handle disapprovals, appeals, suspensions and advertiser verification, and build prevention-first processes so issues are caught before launch. Maintain ad account structure, backups and recovery plans.
- Work with platform reps on betas, new campaign types and escalations.
- Diagnose drops and spikes quickly, including auction, query-mix and competitor changes, and act on them.
- Document tests, learnings and playbooks, and use Claude and automation (scripts, the Google Ads API, rules) to speed up builds, QA, reporting and optimization.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 5+ years of hands-on paid search / user acquisition experience.
- Proven experience promoting both web conversion campaigns and mobile apps on Google: App Campaigns for installs and in-app event / value optimization, App Store and Google Play funnels, and iOS and Android measurement.
- Strong hands-on Google Ads experience scaling accounts profitably across Search, Performance Max and App campaigns.
- Strong hands-on Microsoft Ads (Bing) experience, adapting campaigns to Microsoft rather than only importing them from Google.
- Deep knowledge of smart and value-based bidding, keyword and match-type strategy, and search term mining.
- Hands-on conversion tracking setup: GA4, Google Tag Manager, enhanced and offline conversions, and Consent Mode.
- Experience with MMPs (AppsFlyer, Adjust, Singular or similar) and with SKAdNetwork / ATT-era measurement.
- Direct, hands-on ownership of paid search budgets of $1M+/month.
- Strong understanding of subscription / app economics: LTV, ROAS, payback windows, cohorts, and value-based optimization.
- Policy and account health experience: disapprovals, appeals, suspensions, advertiser verification and how to recover and prevent them.
- Strong testing discipline and measurement rigor.
- Daily use of Claude or other AI tools for campaign builds, analysis and reporting.
- Ownership mentality: you run channels end to end with minimal supervision and take responsibility for outcomes.
NICE TO HAVE
- Experience with Apple Search Ads.
- Experience with Google Ads scripts, the Google Ads API or automated bidding and reporting tools.
- Experience with AI or consumer-subscription products.
- Experience with web-to-app subscription funnels.
- Experience working under strict platform policy (subscription disclosure, ROSCA-type rules).
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Задачи: системное администрирование и поддержка IT-инфраструктуры компании.
Требования: опыт работы от 3 до 6 лет; знание Linux, Windows Server, Active Directory, MikroTik, VMware, Hyper-V, Zabbix, Grafana; умение работать с Bash и PowerShell.
Условия: работа в офисе в городе Ташкент.
Задачи:
— Проектирование масштабируемых и отказоустойчивых систем для сбора, обработки и анализа событий с конечных точек.
— Архитектура высоконагруженного бэкенда: проектирование сервисов на Java / Spring Boot, потоковой обработки данных через Kafka и Flink, хранилищ на PostgreSQL и ClickHouse.
— Проектирование взаимодействия серверной части и агентского ПО на C++ (Windows / Linux): протоколы, схемы обновления, обработка ошибок, управление конфигурацией на стороне агентов.
— Проектирование управления доступом на базе Keycloak (IAM, аудит, интеграции).
— Оценка и выбор архитектурных решений.
— Формирование технических решений и ТЗ для команд разработки (Java-команда, команды агентов).
— Участие в код-ревью ключевых решений, менторинг инженеров по архитектурным вопросам.
— Работа с нагрузочным тестированием, сайзинг, анализ узких мест.
Требования:
— Опыт проектирования масштабируемых, отказоустойчивых распределённых систем от 3 лет.
— Глубокое понимание Java и Spring Boot, опыт проектирования микросервисной и модульно-монолитной архитектуры.
— Практический опыт работы с Kafka (streaming, топологии, consumer groups, exactly-once / at-least-once семантики).
— Опыт проектирования OLAP-хранилищ на ClickHouse для больших объёмов событийных данных.
— Опыт работы с PostgreSQL: моделирование данных, индексация, репликация, масштабирование.
— Понимание Flink: streaming-обработка, stateful processing, windowing, backpressure.
— Опыт работы с C++ на уровне, достаточном для проектирования взаимодействия с нативными агентами (Windows / Linux): процессы, потоки, IPC, архитектурные подходы к написанию высокопроизводительного кода.
— Понимание принципов IAM / OAuth2 / OIDC, опыт работы с Keycloak или аналогами.
— Опыт проектирования систем с высокой нагрузкой (десятки-сотни тыс. событий / сек).
Будет большим плюсом:
— Опыт в области кибербезопасности, SOC, EDR / SIEM / XDR-решений.
— Знание Prometheus / Grafana / ELK для мониторинга и логирования.
— Опыт проектирования agent–server коммуникации (gRPC, MQTT, AMQP).
— Понимание Windows-платформы: ETW, WMI, hooks, kernel / user mode, драйверы.
— Понимание Linux-платформы: eBPF, inotify / fanotify, kprobe / uprobe.
— Опыт работы с Terraform / Ansible для инфраструктурного кода.
— Опыт сертификации СЗИ в ФСТЭК / ФСБ / МО.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Role: Senior Operations Specialist (Solar Stratospheric Aircraft Mission Planning)
- Department: HAPS
- Location: Valencia, Spain
- Working type: On site, with limited remote working
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR OPERATIONS SPECIALIST (HAPS MISSION PLANNING)
As Senior Operations Specialist (HAPS Mission Planning), you will shape where, when and how ICEYE's stratospheric, solar-powered electric aircraft flies. You will build and maintain the operational weather picture before and during each flight, identify the right windows to launch, fly and recover, and turn weather, airspace, aircraft performance and energy constraints into a safe and achievable mission plan that you keep up to date as conditions evolve.
The role is deliberately broad. Beyond mission planning, you will contribute across the Operations team: preparing and executing flight test campaigns, supporting ground control station operations, assessing flight results and feeding them back into the aircraft's development, and helping build the procedures and tools of an operations capability that will scale as the program grows.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
KEY RESPONSIBILITIES
FLIGHT OPERATIONS
- Build and maintain the operational meteorological picture before and during the flight, using the available tools (forecast models, radiosondes, lidar and aircraft data), drift planning, and identify weather and terrain-related hazards relevant to the flight profile.
- Identify suitable launch, flight and recovery windows and communicate them to the flight crew.
- Develop and maintain the mission plan (route, altitude, speed profile and timing), customer mission goals, integrating weather, airspace, aircraft performance, aircraft health and energy constraints.
- Continuously assess predicted cut-down and debris impact zones to keep the planned trajectory within the permitted ground impact area.
- Maintain readiness for degraded operations for a return-to-home mission profile in case re-planning of a return is necessary or in case of the plane entering a degraded operational mode due to a mechanical or electrical servicing need.
- Monitor aircraft progress against the plan, update it when required, and coordinate mission planning and meteorological decisions with the flight crew and engineering teams.
WIDER OPERATIONS SUPPORT
- Contribute to the planning, preparation and execution of flight test campaigns, including site preparation, pre-flight checks, launch and recovery activities.
- Take on other crew positions or ground control station duties as operational needs require, building versatility across the Operations team.
- Analyse flight data after each flight, report results and translate findings into improvements for the aircraft, its systems and operating procedures.
- Develop and maintain operational procedures, checklists, emergency procedures and operations documentation.
- Develop and improve monitoring, analysis and planning tools used by the flight crew, such as telemetry dashboards and energy or thermal estimation tools.
- Support aircraft integration, ground testing and simulation activities, and contribute to the training and qualification of crew members.
- Support safety and risk assessments for operations and, when needed, coordination with aviation authorities and external partners.
REQUIREMENTS
MUST HAVE SKILLS
- 5+ years of relevant experience in UAS or aircraft testing and operations.
- Good knowledge of meteorology (wind profiles, convection, turbulence, icing, thermal activity, etc.) and the ability to interpret forecast models, synoptic charts and upper-air data.
- Experience in flight or mission planning, including route, altitude and timing under weather and airspace constraints.
- Understanding of aircraft performance and of how weather affects flight safety and endurance.
- Clear communication and the ability to work as part of a flight crew, including during long-endurance operations.
- Programming or scripting skills for data analysis and tooling (e.g. Python; C/C++) a plus.
- Ability to drive large vehicles or convoys (within limits of B license).
- Good command of the English language, both oral and written.
NICE TO HAVE SKILLS
- Aviation meteorology qualification, or experience as a forecaster or weather briefer for flight operations.
- Hands-on experience with radiosonde launches, lidar or other atmospheric measurement systems.
- Experience with airspace management and coordination with ATC.
- Experience with trajectory, cut-down or debris impact modelling.
- Experience with solar-powered, electric or long-endurance aircraft, or with high-altitude platforms and balloons.
- Experience with safety analysis in the SORA framework.
- Familiarity with GIS tools, autopilot mission planning and ground software like QGroundControl.
- EASA-valid remote pilot license up to specific category standard scenarios.
- Proactive can-do attitude and love for aerospace are expected.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Singapore
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Help keep our office functioning optimally! As an
Infrastructure Engineer
in our Singapore office, you will work directly with trading desks, tackle business-critical technical issues, and improve the infrastructure they rely on every day. Alongside hands-on support, you’ll own longer-term projects and find opportunities to automate repetitive work, partnering with technology teams and external providers.
What you’ll bring
3+ years in IT infrastructure or systems support
Experience supporting Windows, Microsoft Office, and Linux desktops
Experience with data center operations, application support, monitoring, and troubleshooting
Familiarity with ticketing workflows and asset management
Strong communication skills and the ability to collaborate across global teams
Initiative, project ownership, and sound judgment under pressure
Flexibility for on-call support and weekend infrastructure changes
A bachelor’s degree in Computer Science, Engineering, IT, or a related field
Nice to have
Python, PowerShell, or other automation and scripting experience
Familiarity with orchestration tools (examples Ansible, Puppet, or Chef)
Knowledge of cybersecurity principles and best practices
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-PR1
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УдалённоTbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia
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Texas
New York, Chicago
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