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Location: Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Design and implement solutions for user incentives, experience improvements, and business automation in support of retention goals. Independently drive requirements analysis, technical design, development, testing, production rollout, ongoing operation, and post-launch evaluation for your modules. Develop and maintain user incentive and financial benefit modules. Strengthen rule execution, monetary calculations, disbursement, state transitions, idempotency, consistency, failure compensation, reconciliation, and auditing to ensure accuracy and traceability. Contribute to the engineering and productionization of AI applications and AI-powered user experiences, continuously improving output quality, responsiveness, system stability, and operating costs. Bring AI into real-world use cases by designing, developing, and iterating on AI Agents and agentic workflows. Integrate models, tools, and internal systems to support knowledge retrieval, troubleshooting, operational assistance, and business automation. Establish evaluation, execution observability, and safety controls for AI workflows. Improve context and state management, failure recovery, budget controls, and human intervention mechanisms. Enforce data access permissions, sensitive information protection, and boundaries on fund-related operations. Ensure that critical monetary calculations and writes are governed by deterministic rules and authorized execution paths. Help build team-wide AI-assisted engineering workflows. Develop reusable Skills, tools, context conventions, and validation mechanisms to enable effective AI use in requirements analysis, development, testing, code review, and troubleshooting, improving delivery efficiency while maintaining engineering quality. Required Qualifications A bachelor’s degree or above in Computer Science or a related field, with at least four years of backend development experience. Either Go or Java is acceptable. Strong programming fundamentals, including knowledge of the concurrency model, memory management, and performance optimization of at least one mainstream backend language. Ability to independently troubleshoot complex issues. Experience developing distributed systems and contributing to the design of core business modules or systems. Hands-on experience handling concurrency conflicts, idempotency, duplicate message consumption, cross-service consistency, timeouts, and failure recovery. Proficiency with common backend technologies, including RPC frameworks, caches, message queues, and relational databases, with an understanding of their appropriate use cases and reliability limitations. AI-assisted engineering capability — a core requirement: Proficiency in using AI coding tools for requirements decomposition, system analysis, coding, testing, and code review. Ability to validate outputs and maintain engineering quality rather than relying solely on generated code. AI application engineering capability — a core requirement: Hands-on experience developing and deploying AI/LLM capabilities in real-world scenarios. Ability to clearly explain the problem definition, personal contribution, technical trade-offs, and outcome validation. Experience must extend beyond basic tool usage or demonstration-only projects. Fund-related business experience — a mandatory requirement: Hands-on development experience with systems involving funds or monetary value, such as commission rebates, settlement, reconciliation, payments, accounting ledgers, vouchers, promotional credits, or subsidies. Experience addressing monetary precision, duplicate disbursements, failure compensation, or financial reconciliation, with the ability to explain the stages you owned and the mechanisms used to ensure correctness. Proactivity, business understanding, and cross-functional collaboration skills. Ability to translate business goals into technical problems and acceptance criteria. Commitment to testing, code review, observability, permission boundaries, and data security, with ownership of delivery and production outcomes. Preferred Qualifications AI Agent / agentic workflow development experience — a key priority: Hands-on experience designing, developing, and continuously iterating on Agent workflows involving tool calling, workflow orchestration, context and memory management, state persistence, failure recovery, or human intervention. Projects may include business products, internal tools, or actively used and maintained personal projects. Experience evaluating Agent performance and improving reliability. Ability to identify issues through evaluation datasets, failure cases, execution traces, or business metrics, and validate the impact of improvements. Experience building team-wide AI-assisted engineering workflows, such as custom Skills, Rules, context conventions, automated testing, or AI code review pipelines that have been adopted by the team. Experience independently owning complex business modules or driving cross-system projects, including proposing solutions, coordinating dependencies, and delivering outcomes. Familiarity with complex rule systems, microservices, and asynchronous task orchestration. Ability to determine when to use traditional workflows versus Agents based on cost, determinism, and error risk. Additional Advantages Experience developing retention, user incentive, lifecycle engagement, or growth platforms, including collaboration with Product and Operations to evaluate outcomes using business data and experiments. Practical experience with RAG, vector retrieval, knowledge bases, MCP, AI translation, search, or Agent orchestration frameworks, with the ability to explain technology choices and their limitations. Engineering experience at a cryptocurrency exchange or fintech company, or actively maintained and used personal projects and open-source contributions. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: London; Spain; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role ElevenLabs is building the most advanced AI audio platform in the world. Millions of creators, developers, and businesses use our products, and our website is one of the company’s most important sources of new users and subscriptions. We are looking for a Growth Engineer to work at the intersection of engineering, product, data, and business. You will build and optimize the experiences that help users discover ElevenLabs, understand its value, and become active customers. This is a highly autonomous role focused on measurable outcomes. You will identify growth opportunities, form hypotheses, build and launch experiments, analyze the results, and decide what to do next. You will work across conversion-rate optimization, organic search, programmatic pages, onboarding, web performance, and experimentation infrastructure. Organic search and our website are major drivers of new signups and subscriptions at ElevenLabs. Engineers on this team have the opportunity to generate significant business impact through rapid experimentation, improvements to high-traffic pages, and systems that scale successful ideas across thousands or millions of search intents. The right person is a strong product-minded engineer who enjoys moving quickly, working with data, and owning problems from initial idea through implementation and measurable impact. You should be equally comfortable analyzing a funnel, discussing an experiment with design, building the solution, and evaluating whether it worked. What you will do - Identify and build opportunities to improve acquisition, activation, conversion, retention, and revenue - Own growth experiments from hypothesis through implementation, instrumentation, launch, analysis, and iteration - Build and improve high-traffic product pages, landing pages, onboarding experiences, and programmatic page systems - Improve technical SEO, crawlability, structured data, internal linking, page quality, and website performance - Collaborate with design, SEO, product, data, marketing, and frontend engineering to turn successful experiments into scalable systems Requirements - Strong experience building production web applications using React, TypeScript, and modern web technologies - Experience independently taking projects from an initial idea through launch and measurable impact - Strong product judgment, with the ability to identify friction, form hypotheses, and prioritize opportunities - Experience working with analytics, funnels, experimentation, SQL, and product or business metrics - Comfortable operating with high autonomy, shipping quickly, and collaborating across engineering, design, product, data, and marketing Bonus - Experience working as a Growth Engineer, Product Engineer, startup founder, or early-stage engineer - Experience building programmatic SEO systems or scaling large numbers of landing pages - Experience with technical SEO, experimentation platforms, feature flags, or A/B testing - Experience improving onboarding, activation, monetization, referral, or sharing flows - A portfolio of side projects, products, automations, or experiments you have launched Growth potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Own a major acquisition, activation, or monetization area across ElevenLabs - Lead the strategy and technical direction for organic growth, conversion, or experimentation - Build and lead a larger Growth Engineering function - Expand into broader product engineering or growth leadership - Take ownership of company-level growth metrics and cross-functional growth initiatives Location This role is remote and can be executed from the US East Coast or Europe, with sufficient working-hour overlap with the broader team. You may also work from one of our offices, including London, New York, Madrid, Warsaw, and other ElevenLabs locations. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Strong Middle Ukraine Remote APPLY NOW REFER A FRIEND Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! What project we have for you Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack. Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals. What you will do In one sentence: Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds. Responsibilities: Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences. Participate in on-call rotations and provide timely incident response and resolution. Perform ticket analysis, service interruption analysis. Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities What you need for this Critical Experience: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Familiarity with Business Support System (BSS)  (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together) Technical Skills of Rest API Proficiency in scripting languages such as Shell, Python or Bash. Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes. Must have experience of working with microservices. Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana). Practical experience with NoSQL databases, such as Couchbase and HBase. Hands-on expertise in PostgreSQL Practical experience with Unix / Linux Scripting Proficiency in English communication, both written and verbal. Requirements: 4+ years of experience Willing to work in shifts and weekend support model. Strong problem-solving skills and the ability to work effectively in fast-paced environments. Must have the ability to see the full End to End picture, including impact on the customer. Will be a plus: Familiarity with Fuse, Camel, and Spring Boot is a plus. Knowledge of REACT and Redux is considered an added advantage. Proficiency in Core Java and Java scripting. Knowledge of API Man. Knowledge of  Diameter Protocol is a plus. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills BSS Docker/Kubernetes Grafana Linux NoSQL PostgreSQL Prometheus REST

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Product Marketing Location: Remote US Compensation Range: $180,000 to $210,000 base plus bonus and equity What You’ll Do: As the Principal Product Marketing Manager for the Huntress In-house IT and Security (IIS) segment, the lean IT and security teams at small and midsized organizations who are expected to protect everything with a handful of people (or sometimes just one). Our existing product-aligned PMMs define what each product does and why it matters. You take that work the last mile, creating next-level narratives, new content, and enablement that resonate with your segment so that marketing, sales, and channel partners can have more relevant conversations and close more business, faster. You are Outcome-Obsessed, connecting messaging, enablement, and demand programs to measurable business results. You bring Perfect Imperfection to research and go-to-market work by acting on useful insight, learning quickly, and sharpening the IIS motion each quarter. Candor guides how you work across teams, giving you the confidence to make recommendations, hold a point of view, and push back constructively. Responsibilities: Own IIS segment positioning, value propositions, message architecture, proof points, and a repeatable bill of materials across the personas and key industries of your segment. Conduct ongoing research and analysis to improve the IIS motion, including representing the voice of IIS buyers and their needs in product launch and roadmap conversations. Partner with Product Marketing peers to adapt portfolio and platform content for IIS audiences and key industries. Partner with Campaigns and Growth Marketing to turn audience insight into demand programs, nurture streams, outreach, livestreams, buyer guides, verticalized content, comparison content, business-case tools, demo narratives, and other mid- and bottom-funnel assets. Equip SDRs, AEs, and Customer Account Managers with talk tracks, discovery questions, objection handling, content, and enablement. Support the Channel team with vertical-specific content, battle cards, and the core narratives used to train VARs and distributors, working alongside Channel SEs. Work with our Microsoft alliance team to develop and refine the partnership story and related content, including how Huntress helps customers get more value from their Microsoft licensing. Use AI to orchestrate repeatable workflows for market and buyer analysis, research, and content development, thoughtfully validating outputs for accuracy, relevance, and quality. What You Bring To The Team: You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity software, with measurable results you can show. You have experience marketing and selling to in-house IT and security buyers, with experience serving small and midsized businesses preferred. You bring a buyer-centric mindset and naturally frame messages around pain points, buying triggers, personas, decision-making, and outcomes. You can turn complex technical ideas into clear, compelling narratives for both business decision makers and technical practitioners. You have partnered hands-on with Campaigns or Growth Marketing teams to create programs, nurture streams, and content that contributed to pipeline. You have experience working with sales and channel partners, including VARs and distributors. You collaborate effectively, hold a clear point of view, balance competing stakeholders, push back constructively, and move comfortably between strategy and hands-on execution. You can orchestrate AI-supported workflows for research, analysis, and writing, while applying sound judgment to validate and improve the output. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business. This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business. You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows. The opportunity - Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management - Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues - Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones - Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals - Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit - Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations - Partner with Finance on financial controls around bank payments, customer funds and reserve requirements - Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7 - Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight - Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation - Set performance targets, monitor progress, and report KPIs and costs transparently to leadership - Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale - Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving - Contribute to strategy and growth planning to help build a sustainable business - Support functions such as HR and IT in building procedures that link to corporate strategy What you bring - 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer - Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry - In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions - Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand - Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response - Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes - A proven record of defining structured approaches to solve complex challenges - End-to-end understanding of company value drivers and a strong working understanding of business analytics - Experience hiring, managing, and developing operations teams - Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners - Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal) - Preferred: Series 27 or 28 (Financial and Operations Principal) - Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options - Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity - Series 63 / 65 / 66 as required by state registration     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Almaty, Kazakhstan Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Kazakhstan Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started. As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Associate Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events. In this role, you will work directly with our Director Business Development DACH Sven Loeckel https://www.linkedin.com/in/sven-loeckel-10824858/ to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market. WHAT YOU’LL DO: - Own the cross-functional sales cycle until contract closing to meet or exceed sales targets - Drive business growth by taking a consultative approach to understanding client needs and developing compelling sales materials that effectively communicate Upvest’s value proposition - Build and maintain strong client and industry relationships through regular client calls and networking events - Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice - Enable a seamless client onboarding experience via effective communication with our implementations team WHAT YOU BRING: - Experience: You have 1–3+ years of experience in a sales-related role, ideally within investments, banking, or wealth management, preferably in a B2B environment and working with API-based products. Alternatively, you have 1–3+ years of experience at a specialised financial services consultancy, working on IT infrastructure-related projects, ideally within the investment services space - Industry Exposure: You have experience in investments or securities trading and a strong interest in software- and infrastructure-as-a-service products (e.g. BaaS) - Client-centric sales: You have an understanding of or eagerness to develop B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’ - Stakeholder management Skills: You have demonstrated first strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally - Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches - Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation IT’S GREAT IF YOU HAVE: - Experience selling to banks or wealth managers - Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape - Professional Network: Strong professional network in the investment industry - Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2 or native) HOW WE UPVEST IN YOU: - Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits - Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest - Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it - Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Bulgaria; Poland; Serbia; Czechia; Georgia #ThriveatMMDSmart Would you like to build a career in a leading multinational IT company? We are seeking a Product Owner to join our growing product team. You’ll collaborate closely with technical teams, product designers, and stakeholders, taking ownership of product functionality from concept to launch and ongoing optimization. This is a hands-on position where you will play a key role in translating business needs into actionable solutions that support scalability and efficiency. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Drive all processes related to product definition, development, and launch. Collaborate closely with the Product Manager to align on the product vision and core functionalities, and ensure they are communicated throughout the product development lifecycle. Work with internal and stakeholders to define product features based on customer needs, provide regular progress updates, and present outcomes. Manage the product backlog: break down high-level features into user stories and tasks, define clear acceptance criteria, and prioritize effectively. Support development teams during iterations by clarifying requirements and adjusting priorities to maximize business value. Monitor product progress at every stage and proactively identify and mitigate risks. You are a perfect match if you have: 3+ years of experience as a Product Owner, Product/Project Manager, or Business Analyst in an Agile environment. Experience in B2B product management (CRM, BSS, OMS) is a strong advantage. Solid understanding and hands-on experience with Agile methodologies. Technically proficient: able to grasp high-level architecture and technical concepts. Previous experience in a software development company, ideally with a focus on web applications. Upper-intermediate or higher level of English (spoken and written). Strong analytical and problem-solving capabilities. Excellent communication and presentation skills. What you need to succeed: Analytical person who can control the details but still see the full picture; Organized and formal so that communication will always be clear, and everyone are harnessed; Learning and continuous improvement in nature; Excellent communication and presentation skills (grouped into soft skills for effective stakeholder engagement, as well as technical skills, such as data-driven decision-making); Diplomatic and pragmatic - works with many stakeholders and drives for the optimal result; Planning and visualization skills. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format - remote, office-based, or hybrid and engage in team-building activities. Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Yerevan, Remote/Yerevan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Tbilisi, Remote/Tbilisi Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Poland, Remote/Poland Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details DevOps Engineering DevOps Engineer (AWS) Middle Ukraine Remote APPLY NOW REFER A FRIEND Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! What project we have for you Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack. Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals. What you will do In one sentence: The DevOps engineer is responsible for carrying out day to day applicative infrastructure management supporting production activities. Responsibilities: 24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems. Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management. Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments. Monitor and optimize system performance, reliability, and security in both production and development environments. Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences. Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors. Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling. Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing. Participate in on-call rotations and provide timely incident response and resolution. What you need for this Critical Experience: Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience). 3+ years of experience as a DevOps Engineer or in a similar role. Proficiency in scripting languages such as Shell, Python or Bash. Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes. Familiarity with DBA tasks of PostgreSQL, HBase, or Couchbase databases Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD). Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana). Willing to work in shifts and weekend support model. Strong problem-solving skills and the ability to work effectively in fast-paced environments. Must have the ability to see the full End to End picture, including impact on the customer. Will be a plus: Familiarity with Business Support System (BSS). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills AWS

Location: Λευκωσία, Nicosia, Cyprus About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role In this role, you will manage the global accounts payable process across multiple entities and countries, overseeing supplier invoices, payments, bank reconciliations and other financial operations, while supporting payroll, VAT reporting and annual audits. Responsibilities Manage the full accounts payable global cycle, from receiving supplier invoices to approval and payment through online banking. Process supplier invoices via the Pivot platform, ensuring invoice lines match Purchase Orders (POs) and coordinating the approval workflow. Participate in preparing payment registers for all group companies and facilitate vendor and creditor payments via bank transfers. Reconcile bank statements with accounting records, ensuring the accuracy of incoming and outgoing payments. Administer company cards and perform related reconciliations. Coordinate the payroll process, including collecting HR platform data, liaising with the third-party payroll provider, verifying payroll calculations, and processing salary payments. Participate in preparing VAT returns by compiling relevant data and reviewing the accuracy of declarations. Coordinate the annual financial statement audit, including preparing and providing data, communicating with external auditors, and managing the audit process. Requirements University degree in Accounting or a related field 5+ years of experience as an AP accountant Experience accounting and financial operations across multiple countries Experience participating in financial audits B2 Upper Intermediate English Proficient with Excel (Google Sheets) What We Offer Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice Competitive salary Employee stock options plan Private medical and dental insurance Daily lunch allowance Best-in-class equipment Professional development stipend Relocation support, including visa sponsorship and allowance All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Location: Paris, Paris, France About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About the Role As an Operations Manager in Paris , you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris. This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat. Why This Role High-growth business. Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow. Direct impact. Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health. Real ownership. You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's. Responsibilities Own day-to-day operational execution: chauffeur supply growth and retention. Evolve the local operating model, turning global strategy and standards into effective execution on the ground. Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact. Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement. Partner with product teams to shape feature development and improve operational tooling. Support readiness as the market expands into new areas, launching business from scratch. Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards. Ensure compliance with applicable French regulations and VTC licensing requirements. Requirements No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments. 1-3+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution. Relevant backgrounds include: scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup); top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup. Bonus points: experience in a marketplace/platform business (on-demand, mobility, location-based); track record building teams or operating models from scratch or through rapid expansion; MBA or advanced degree in business, operations, analytics, or strategy. Fluent French and English. Based in Paris, ability to work in the office 4 days a week. What we Offer Office-based role in Paris (9th arrondissement) Competitive salary Employee stock options plan Private medical insurance Life and critical illness cover Best-in-class equipment Monthly credit towards Wheely journeys Daily Lunch Allowance Navigo and Veligo travel Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Location: Dubai, Dubai, United Arab Emirates About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service. A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. Responsibilities Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails Protect our customer's time by adhering to operational SLAs Provide exceptional customer service by adhering to our rigorous luxury communication standards Maintain customer satisfaction targets Investigate and resolve customer and chauffeur issues quickly and efficiently Understand, prioritise and escalate our customer's feedback to senior management and relevant teams Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company Requirements Must-have: Passion for exceptional customer service Experience in a customer-facing role in the luxury service industry Excellent interpersonal and communication skills The ability to thrive in a fast-paced high volume contact center Fluency in both spoken and written English & French Flexibility, to be able to do shift work including nights and weekends, in the office Technically proficient Nice to have: Experience in a call centre Additional languages - Arabic What We Offer Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre Competitive salary of AED 9,000 per month and quarterly KPI-based bonus Private medical insurance Best-in-class equipment Monthly credit towards Wheely journeys Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice