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Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking an experienced Director of Sales Engineering to build and lead Mattermost's global technical presales team. Are you a technical presales leader who has built a team that wins the technical decision, and wants to do it for customers who protect national security and critical infrastructure? Do you want to own how a global team of Sales Engineers demonstrates, evaluates, and proves a platform that runs where other collaboration tools cannot, from classified networks to the tactical edge? Look no further. As the Director of Sales Engineering at Mattermost, you will lead our technical presales engineers. You will set the standard for how we demo, scope, and prove the platform; coach each SE to win the technical evaluation; and be the voice of the field to Product and Engineering. You will partner with regional sales leaders on every strategic pursuit and report to the CRO. Your focus is the technical sale, and your team's work is the reason customers trust us with their most sensitive workflows. We have a role for you if: You have built or taken over a Sales Engineering team, assessed the people and the process, and raised the technical bar within your first two quarters. You have led SEs through complex, multi-stakeholder technical evaluations in security-sensitive or regulated environments, and you know when to run a proof of concept and when to walk away from one. You have deployed or architected self-hosted, on-premises, or air-gapped software, and you can talk credibly with a CISO, a systems architect, and a program office in the same week. You have stood up a repeatable demo and discovery motion so that every SE tells the same story and every customer sees the same quality, regardless of region. You have coached SEs one-on-one on their weakest skill, whether that is discovery, architecture, objection handling, or executive presence, and you can show their win rates moved. You have been the trusted partner to Sales leaders, joining the deal strategy early and giving an honest read on technical fit, risk, and the odds of winning. You have taken field feedback to Product and Engineering and changed the roadmap, with evidence from real deals rather than anecdotes. You have managed a distributed team across time zones and kept it connected, current on the product, and accountable to clear measures. What you will get to do on our team: Lead and develop the global team of technical presales engineers, setting expectations, running coaching, and making the hiring, promotion, and performance calls. Define and own how we demonstrate Mattermost: standard demos, reference architectures, discovery guides, and proof-of-concept playbooks for defense, intelligence, and critical infrastructure buyers. Pair with regional sales leaders to assign SE coverage, join strategic pursuits, and shape technical strategy on the deals that matter most. Keep SEs current on the product by working with Product and Engineering on release readiness, technical certification, and hands-on learning. Bring the voice of the customer and the field back to Product, Engineering, and Security: what blocks deals, what wins them, and what competitors are doing technically. Measure the team on technical win rate, proof-of-concept outcomes, certification, and SE productivity, and report on it regularly to the CRO. What you will achieve: Within 30 days You have met every SE, the regional sales leaders, and the Product and Engineering counterparts you will depend on. You have joined live customer calls and active evaluations, and you know where demos are inconsistent, where SEs are stretched, and which deals are at technical risk. You have a clear read on each person's strengths and gaps. Within 60 days You have a written view of the team's current state and a plan to close the gaps. A standard demo flow and discovery guide are in use on every new opportunity. SE coverage is aligned with regional sales leaders, and you are in the room on the strategic pursuits. Every SE has a development plan and a coaching cadence with you. By 90 days Proof-of-concept scoping and exit criteria are documented and applied on every evaluation. Product readiness and certification expectations are set with Product and Engineering, and SEs are on track to complete them. You are reporting technical win rate, proof-of-concept outcomes, and certification status to the CRO on a regular cadence. By the end of year one Technical win rate and proof-of-concept conversion are up against the baseline you set in your first 90 days with the CRO. The team is fully certified on the current product, any open SE roles are filled with people who ramp on schedule, and Product has acted on the defined number of field-sourced improvements. Regional sales leaders ask for your SEs by name. To be successful in this role, you will need: Experience leading a team of technical presales or solutions engineers, including hiring, coaching, and performance management. Hands-on fluency with enterprise deployment of self-hosted or on-premises software, including security, identity, and integration requirements. Experience running technical evaluations and proofs of concept for enterprise or public-sector buyers. Executive-level communication, with credibility in front of CISOs, architects, and senior sales leaders. Comfort working remotely with a globally distributed team. Nice to have: Background in defense, intelligence, or critical infrastructure, including familiarity with government procurement cycles, security clearance considerations, or CMMC and FedRAMP contexts. Experience selling or supporting Mattermost, Slack, Microsoft Teams, or other enterprise collaboration platforms. Familiarity with Salesforce, Gong, or similar tools for tracking technical activity and win rates. Experience building AI-assisted workflows that make SEs faster, such as demo preparation, RFP responses, or discovery notes. Why Mattermost Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world. If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you. Target Salary Range: $195,000 – $235,000 USD, plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information, visit Security Clearances, United States Department of State . Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE DX Engineering shows developers what building on Render is actually like. We make the tutorials, demo apps, templates, and videos that get developers to try Render, and we build the agent skills and internal tooling that keep that work running at scale. We're also often the first real users of what Render ships. We test major releases end to end, the way a customer would, and tell Product and Engineering where they fall down before customers hit it. As a DX Engineer, you'll own technical content and code from the first idea to a working sample app, docs, and video. You'll work with DevRel, Product Marketing, Product, and Engineering, and you'll have real influence over how developers and coding agents discover and adopt Render. This is a remote role within the US, with the option to work out of our headquarters in San Francisco. WHAT YOU'LL DO - Build tutorials, demo apps, and videos that show developers how to build real things on Render, with a focus on AI applications, agents, and Render's AI runtime products like Render Workflows. - Own Render templates and the render-examples GitHub org for the frameworks developers ask about most. Everything you ship has to deploy and run. - Build agent skills, automation, and internal tools so the team stops doing repetitive content and ops work by hand. - Improve how Render shows up in LLM and answer-engine results. Dig into why Render is missing from an answer it should be in, then ship the content or fix that changes it. - Alpha test new releases end to end and write up what breaks, with enough detail for Product and Engineering to act on. - Contribute code to developer-facing surfaces like the Render CLI, MCP server, SDKs, and docs. - Shape the content roadmap and quality bar with Product, Engineering, and Marketing, and iterate on feedback and metrics. - Set technical direction for DX Engineering's content and tooling, and raise the bar for the rest of the team through reviews, standards, and your own work. WHAT WE'RE LOOKING FOR - 8+ years building developer content, or working as an engineer who teaches, at a developer tools or infrastructure company. - Experience setting technical direction and raising the bar for a team. - Full-stack engineering experience. Strong backend skills (Node.js/TypeScript, Python, Postgres), comfort with Docker and containers, and enough frontend skill to ship sample apps end to end. - Deep, hands-on knowledge of AI agents and the workloads they run. You've built and deployed agents that call tools, run code in sandboxes, and handle long-running tasks with retries and state, and you know what infrastructure each of those needs. - Experience with the agent stack: MCP servers, agent frameworks, LLM APIs, evals, and durable workflow or background job systems. - Daily fluency with coding agents like Claude Code, Codex, and Cursor, and the taste to ship quality work at a steady cadence with them. - Excellent technical writing. You know what world-class developer content looks like. - A track record of owning projects end to end with little direction. - Strong intuition for developer tools and a love of well-crafted user experiences. NICE-TO-HAVES - You've used Render before, professionally or on side projects. - Experience with AEO or SEO, or with measuring how content performs in LLM answers. - A public body of work: talks, a YouTube channel, popular open source repos, or a well-read blog. - Experience presenting workshops and technical talks. SOME PROJECTS YOU MIGHT WORK ON - A video series on building and deploying an MCP server on Render. - A sample app for an upcoming launch, built with Product and Engineering ahead of release. - An agent skill that turns a tutorial into a tested, deployable template. - Tracing why coding agents fail on a specific docs page, then shipping the fix. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Canada; Calgary; Vancouver; Toronto; Montreal Workplace: Remote Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling, ranking, auditing, prompting, red teaming, and correcting output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech. Cohere is looking for Data Annotation Specialists with backgrounds and skills in Trust & Safety, Content Moderation, AI model evaluation, or related fields. This role is best suited for candidates who bring strong contextual judgment, cultural and bias sensitivity, and experience applying nuanced guidelines to complex or ambiguous content. Successful candidates will be highly detail-oriented, comfortable evaluating safety risks across different user intents and scenarios, and able to make consistent, well-reasoned decisions with a high degree of independence after onboarding. IMPORTANT CONTEXT ON THIS ROLE: In this position, you will be asked to engage with human-generated and model-generated tasks which will sometimes mean intentional exposure to explicit content. Your annotations on these explicit tasks will be used to prevent the Large Language Model from generating unintentional, adversarial, toxic, or unsafe outputs. The types of explicit content you may be exposed to may include but are not limited to those of a sexual, violent, or psychologically disturbing nature. Please Note: This is a part-time, remote, independent contractor position available within Canada or the United States. We seek candidates who are able to commit to 16 hours per week minimum at a 45 CAD/hour or 40 USD/hour contract rate, depending on your location, consisting of 30/hour base pay plus 15 CAD or 10 USD/hour hazard pay. This role is BYOD 💻 - Bring Your Own Device (laptop). 12 months contract with potential for extension. As a Data Annotation Specialist on safety task, you will: - Evaluate and improve model safety: Label, rank, audit, and refine human- and model-generated text to improve safety, quality, and policy alignment, including content that may be sexual, violent, or psychologically disturbing. - Apply nuanced safety judgment: Assess model outputs against detailed safety guidelines, rubrics, and style standards, making consistent decisions across ambiguous, sensitive, and context-dependent cases. - Create prompts and safety test cases: Write realistic prompts, user scenarios, and adversarial examples that help evaluate model behavior across safety categories and uncover unsafe, evasive, over-refusing, or policy-inconsistent responses. - Support quality and calibration: Identify annotation inconsistencies or unclear guidelines, and provide actionable feedback on recurring edge cases, model failures, and opportunities to improve data quality. - Work with precision and independence: Complete annotation tasks with strong attention to detail, while being comfortable working independently in a globally distributed, asynchronous team environment. You may be a good fit if you have: - 1+ years of experience in Content Moderation,Trust and Safety, AI data annotation, LLM evaluation, or a related analytical role, with exposure to quality assurance, red teaming, and/or prompt engineering preferred. - Experience applying detailed guidelines to complex and sensitive content, with strong contextual and sociocultural judgment and the ability to recognize and manage personal bias. - Emotional resilience: Comfort working with content that contains unsafe, explicit, and/or toxic content, including content of a sexual, violent, or psychologically disturbing nature. - Excellent command of written English and the ability to clearly justify content evaluations, including why an output is safe, unsafe, high-quality or low-quality. Bonus points if you are fluent in another language! - Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks. - Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team. The Candidate Journey: Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples. Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more. Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team! Offer - Independent Contractor Agreement As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor. It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week. Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.

Location: New York City, New York, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role We are looking for a Senior Full Stack Engineer to build how developers and AI agents access our agentic web infrastructure. This role is based in our New York office, hybrid with the NYC team. Our APIs are used by millions of developers and the AI agents acting on their behalf. The team owns the main API gateway, the customer platform (keys, usage, teams), identity and enterprise SSO , and the public interfaces to our product: the SDKs, CLI, MCP servers and other tools developers and agents use. You'll work closely with product, design and engineers across our R&D. In this position, your responsibility will be to: Design and ship features end to end, from the interface to the services and data behind it Build and improve the API gateway: high traffic, low latency, reliable Turn usage, billing and team data into fast, usable interfaces: tables, charts, filters and forms Shape the self-serve journey from signup through activation Build and operate identity and team access in production: OAuth and OIDC , role-based access, SAML SSO and SCIM , on providers such as Auth0, Okta, WorkOS or Clerk Control who gets which features, with feature flags for staged rollouts and entitlements after rollout Improve the public interfaces developers and agents use: the SDKs, CLI, MCP servers and docs You may be a good fit if you: Have 5+ years of full-stack engineering on customer-facing products or high-throughput APIs, in any mix of frontend and backend Are strong in backend engineering, ideally in Python. Go, C++ or C with some Python experience also fits Have built and operated latency-sensitive, high- QPS APIs: caching, async work, queues, retries and rate limiting, including long-running jobs and webhooks Have shipped production UI with a modern frontend framework such as React, Next.js or TanStack, ideally in TypeScript Have built data-heavy interfaces such as tables, charts and filters that stay fast Are effective in a mature, user-facing system: you have joined a complex codebase, ramped up fast, shipped safely under real traffic, and been on-call for it Have strong product and design sense, for interfaces and for APIs See your work through from design to production, explain trade-offs clearly to partners, navigate ambiguity, and use AI tools in how you build Strong candidates may also: Have led a project or mentored others Have taken a product from 0 to launch Have built API-key issuance and lifecycle Have built MCP servers or tools for AI agents Have worked on billing or usage metering with Stripe, Metronome, Orb or similar Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $147,200 — $224,300 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 At ClickUp, we’re building an AI-powered workspace that brings tasks, docs, chat, and AI-enabled workflows together so teams can spend less time switching tools and more time making progress. Our mission is to make the world more productive. Within Solutions Engineering & Customer Enablement, this role connects complex customer needs to practical product solutions, helping prospects and customers evaluate how ClickUp can support their workflows and business goals.   As a customer-facing technical partner to Sales and Success, you’ll lead discovery, shape solution strategy, and turn technical questions into clear next steps. You’ll help customers see what’s possible with ClickUp while keeping recommendations grounded in real workflows, integration needs, and adoption considerations.   Mission   Help prospects and customers understand how ClickUp can solve meaningful workflow and productivity challenges through strong technical discovery, practical solution design, and credible guidance throughout the buying journey.   What You’ll Accomplish - Partner with Sales and Success to lead technical discovery, deliver tailored demos, and show how ClickUp, integrations, and AI-enabled workflows map to customer needs. - Design and lead proof-of-value or proof-of-concept work so buyers can validate product fit, adoption potential, and business impact. - Translate stakeholder requirements into clear solution recommendations, including workflow design, reporting approaches, and lightweight technical architecture. - Support technical validation in live opportunities, including integration discussions, data migration considerations, security and process questions, and RFP responses. - Build custom reports, dashboards, and demo environments that reflect real customer use cases and make the platform concrete and credible. - Stay current on product capabilities and releases so you can explain solutions accurately and connect new features to customer needs. - Work with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience.   Required Qualifications - Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path. - Demonstrated ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders. - Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps. - Comfort discussing APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language. - Strong presentation and executive communication skills, with the ability to influence technical and non-technical audiences. - Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency. - Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.   Preferred Qualifications - Experience supporting complex B2B SaaS evaluations with multiple stakeholders and proof-of-value work. - Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms. - Hands-on experience with integration platforms, web services, APIs, or adjacent solution-design tools. - Experience with business process mapping, value-based selling, and technical storytelling. - Exposure to AI-enabled product workflows and the ability to explain their practical customer value.   Location & Travel - This U.S.-aligned role supports AMER customers and internal partners and requires effective collaboration across U.S. business hours. - This role is fully remote within the United States. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a proactive and detail-oriented People Operations Coordinator to join our global People Ops team. In this role, you’ll play a key part in executing employee lifecycle processes — everything from onboarding new hires to coordinating offboarding processes. You’ll bring strong organizational skills, a knack for problem-solving, and a passion for creating a seamless employee experience. This is a full time role based in our San Francisco Hub. What you’ll do at Figma: Manage US onboarding and offboarding processes including HR system workflows, background checks, I9 checks, and communications Assist with bi-weekly in person onboarding in our SF hub by welcoming new hires and managing logistics Serve as the first point of contact for People related questions including onboarding, HR data, benefits, and verifications of employment Partner with key stakeholders including IT and Payroll to onboard new hires and keep information up to date Support processing employee changes including compensation, relocation, and manager changes Provide support for managing global time off and time and attendance Maintain and organize internal documentation; regularly review and update documentation to reflect changing processes Manage HR team compliance efforts to ensure adherence to all federal and state labor laws Assist with projects within the people team We’d love to hear from you if you have: Entry-level role — no prior HR experience required A customer service mentality - you are focused on providing a great employee experience Experience managing multiple priorities and shifting deadlines in a high-growth environment Impeccable attention to detail - you take pride in data integrity, streamlined processes, and timely responses Ability to handle sensitive information with discretion and maintain a high level of professionalism and confidentiality At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Hourly Base Pay Range: $37.50 — $54.80 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote, Massachusetts, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt  is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt  is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.     THE OPPORTUNITY As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot. You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.   - Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity. - Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel. - Concept and cut performance video so campaigns ship as complete cross-format sets. - Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse. - Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using. - Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets. - Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts. - Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines. - Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea. - Hold a high craft bar on your own work and keep your files clean enough for other people to build on.     WHAT YOU BRING - 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category. - A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed. - Real video skills, from concept to finished, sound-designed cut. - High-level command of gen AI video and image tooling, with shipped work to show for it. - Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one. - Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision. - Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated. - Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes. - Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements. - A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.     THE OPPORTUNITY As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot. You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.   - Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity. - Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel. - Concept and cut performance video so campaigns ship as complete cross-format sets. - Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse. - Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using. - Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets. - Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts. - Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines. - Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea. - Hold a high craft bar on your own work and keep your files clean enough for other people to build on.     WHAT YOU BRING - 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category. - A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed. - Real video skills, from concept to finished, sound-designed cut. - High-level command of gen AI video and image tooling, with shipped work to show for it. - Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one. - Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision. - Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated. - Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes. - Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements. - A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Software Engineer, (L3) Email About the job This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems. Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure. Responsibilities In this role, you’ll: WEAR THE CUSTOMER’S SHOES: Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones. BE AN OWNER (CODE QUALITY): Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team. BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines. CHAMPION ENGINEERING HEALTH: Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring. MENTOR AND LEAD: Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Experience: 4+ years of professional software engineering experience building and operating resilient backend services at scale. Modern Development Workflow: Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows. Language Proficiency: Strong, hands-on production experience writing clean, idiomatic, and highly concurrent Go (Golang), Java or Python . Cloud Infrastructure: Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to AWS core services (such as EC2, S3, Aurora, or DynamoDB) AND Microsoft Azure equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB). Infrastructure as Code: Proficiency with Terraform for provision-level automation and maintaining environment parity. Distributed Systems: Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems). Systems Mindset: Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures. Desired: Prior experience managing high-throughput applications running inside containerized infrastructure ( Docker, Kubernetes ). Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like AWS Aurora ). Experience implementing OpenTelemetry or distributed tracing systems across decoupled microservice platforms. Direct experience handling constraints related to network topology, proxy layers, or mail transfer agent (MTA) protocols. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600 Based in the San Francisco Bay area, California: $163,100 - $203,900. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.     Job Summary: We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.   You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.     Key Responsibilities:   •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications. •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings. •Troubleshoot technical issues through log analysis, research, and problem recreation. •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution. •Leverage and contribute to the internal knowledge base to improve support efficiency. •Consistently meet or exceed service delivery standards and key performance indicators (KPIs). •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system. •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.     Your Key Strengths: • Prior experience with the QuickMAR software preferred. • LTHC Industry and PCC Platform Experience (Preferred not required) • Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required) • 1-2 years previous work experience in a Customer Support Environment  •Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) •Strong understanding of clinical workflows and business processes in long-term care or medical facilities. •Demonstrated problem-solving skills and ability to manage customer expectations. •Excellent written and verbal communication skills. •Comfortable in fast-paced, high-demand environments. •Quick learner with strong technical aptitude. •Detail-oriented, analytical, patient, and an active listener. •High level of customer focus and empathy. •Experience collaborating with cross-functional technical teams. •Experience supporting and troubleshooting web-based SaaS applications. •Familiarity with diagnostic tools used to resolve customer issues. •Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT) •Experience using Salesforce/Service Cloud or similar support platforms. •Previous work experience in Clinical Administration or HealthTech (preferred but not required). •Proven background in SaaS customer and technical support environments. •Experience with Kibana and AppDynamics (preferred but not required). #LI-MG1 #LI-Remote   PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits! Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime-Eligible

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar. Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it. Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows. The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.   About the role: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position. As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll: - Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS. - Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on. - Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency. - Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy. - Lead projects from design through launch that move team and engineering org goals. - Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team. - Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work. - Help the team build reliable systems. ABOUT YOU Requirements: - BA/BS degree or equivalent experience - Business-level fluency to read, write and speak in English You’ll thrive as a Senior Infrastructure/SRE Engineer if you: - Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems. - Have deep hands-on experience with AWS and a clear view of what good cloud operations look like. - Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles. - Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning. - Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services. - Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable. - Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets. - Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure. It would be a bonus if you had even one of the following: - Experience with Apache Spark, Airflow, or TensorFlow. - Familiarity with Kafka or other event streaming platforms. - Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance. - Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Developers increasingly pick their tools through AI assistants and coding agents. When someone asks ChatGPT, Claude, or a coding agent where to deploy their app, we want Render to be the answer. That depends on content that exists, is accurate, and stays current. As Render’s Senior Content Engineer, you’ll own the strategy and the system behind that content. You’ll find the gaps in our content catalog based on how Render shows up in LLM and answer-engine results, decide which gaps matter most, and build and run the content factory that fills them. The role sits close to DX Engineering and is fully focused on content. You’ll work directly with the Head of Developer Experience, the DX team, Render’s docs owners, and external content partners. The primary audience for this content is coding agents and LLMs. You’ll ship focused, technically grounded pieces that help them answer developer questions and cite Render: use-case articles, stack-specific guides, comparisons, and docs. The field is still taking shape, so you’ll test what works and help write the playbook. This is a remote role within the US, with the option to work out of our headquarters in San Francisco. WHAT YOU'LL DO - Own Render’s content gap analysis. Use AEO benchmarks, citation tracking, and AI agent traffic data to find where Render is missing, wrong, or out-cited in LLM answers, and turn noisy signals into clear priorities. - Turn that analysis into a prioritized backlog across articles, guides, and docs, with clear reasoning for what ships first. - Build and improve Render’s content factory: the AI-assisted pipelines, built on Render Workflows, that research, draft, fact-check, and assist us in publishing technical content. Test changes with evals and keep the system reliable as output grows. - Own the review loop. Make expert review faster and cheaper, track factual accuracy, and keep the quality bar high at higher volume. - Run the refresh cycle for existing content so pages stay accurate as the product changes. - Manage day-to-day work with external content partners: briefs, feedback, quality, and output. - Partner with docs owners to expand docs coverage where it drives citations. - Define and report the metrics that show whether content moves Render’s visibility and signups. Volume published is one input among several. WHAT SUCCESS LOOKS LIKE - The content factory is reliable, well maintained, and keeps up as our content needs grow. - Render shows up more often in agent and LLM answers for the topics the content plan targets. - Content stays technically accurate, and expert review takes less time per piece as output grows. - The content plan responds to gaps in our catalog and to what we learn about Render’s visibility in agent and LLM answers. - We have a plan and a workflow to keep the catalog up to date as the product changes. WHAT WE'RE LOOKING FOR - 5+ years in technical content, developer education, content engineering, or software engineering with a strong content focus, ideally at a developer tools or infrastructure company. - A working understanding of AEO or generative engine optimization (GEO) and how answer engines choose sources. The field is new, so we care about what you’ve built and measured, and how fast you learn. - Strong working knowledge of AI agents. You use coding agents like Claude Code, Codex, or Cursor every day, and you know agent workloads (long-running tasks, tool calls, sandboxed code execution) well enough to judge whether content about them is correct. - A builder’s approach to AI. You’ve built content systems in code (scripts, pipelines, LLM and agent workflows) and use evals to understand what a change affects. Comfortable with Python or TypeScript, Git, and APIs. - Strong technical judgment. You can read a docs page or code sample and tell whether it’s correct. - Sharp editorial taste. You catch weak structure, generic AI-generated prose, and factual errors fast. - Comfort owning a system end to end and holding external partners to a quality bar. NICE-TO-HAVES - Experience running SEO or programmatic content at scale, especially for developer audiences. - Experience with LLM benchmarking or answer-engine measurement. - Experience building agents or MCP servers. - Familiarity with cloud hosting, deployment, or infrastructure products. - You’ve used Render before, professionally or on side projects. PROJECTS YOU MIGHT WORK ON - Sizing the long tail of developer questions where Render should be cited and isn’t, then building the plan to cover it. - Adding an automated fact-check stage to the content pipeline that verifies claims against live Render docs. - Building a refresh system that flags stale content when the product changes. - Running a recurring survey of LLM answers to measure where Render appears and who gets cited instead. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.   You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.   This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.   We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.   If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.     THE OPPORTUNITY - Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome. - Take products from zero to one, turning an early idea or a rough problem space into something real that people use. - Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works. - Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief. - Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems. - Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like. - Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution. - Prototype fast to make ideas tangible, test them and learn, then move on to the next one. - Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch. - Hold a high bar for craft and user experience in everything you ship.   WHAT YOU BRING - 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact. - A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end. - World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change. - Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable. - Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance. - Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly. - Experience influencing product strategy and cross-functional decision-making. - Strong systems thinking, with the ability to create coherent, scalable experiences from scratch. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.   You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.   This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.   We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.   If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.     THE OPPORTUNITY - Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome. - Take products from zero to one, turning an early idea or a rough problem space into something real that people use. - Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works. - Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief. - Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems. - Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like. - Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution. - Prototype fast to make ideas tangible, test them and learn, then move on to the next one. - Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch. - Hold a high bar for craft and user experience in everything you ship.   WHAT YOU BRING - 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact. - A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end. - World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change. - Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable. - Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance. - Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly. - Experience influencing product strategy and cross-functional decision-making. - Strong systems thinking, with the ability to create coherent, scalable experiences from scratch. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Product Finance team as the finance owner for Baseten's distribution and labs partnerships. You'll evaluate commercials, design deal structures, and make sure the rates we agree to fit our economics and that the value we get from each partnership ties back to our product strategy and compute needs. You'll partner directly with Partnerships, Product, Infrastructure, GTM, and Legal leadership. This is a builder role: much of what you'll own doesn't exist yet as a model, a dashboard or a process. This role is ideal for someone with 7 to 10 years of experience across strategic finance, corporate development, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. RESPONSIBILITIES - Build deal models for distribution and labs partnerships across pricing, revenue share, commitments, and cost-to-serve - Evaluate partner proposals and counters and recommend structures that protect margin while getting deals done - Own commercial frameworks for partnerships, including revenue share tiers, capacity pricing and partner rate cards - Quantify each partnership's strategic value such as customer reach and model access, alongside its direct economics - Tie partner commitments and forecasts to Baseten's capacity and GPU supply plan - Track partnership performance after signing - Own the partnerships forecast and its contribution to the annual plan - Partner with Product and Partnerships leadership on which partners to prioritize and how partnerships inform the roadmap REQUIREMENTS - 7+ years of experience in strategic finance at a high-growth company, corporate development, PE/VC investing, and/or investment banking - Deep understanding of product unit economics and excellent financial modeling skills, including building deal models from raw usage and cost data - Experience structuring commercial agreements and anticipating their downstream impacts such as pricing precedent, channel conflict, capacity commitments and margin - Ability to synthesize complex information into clear recommendations for executives and hold a point of view in deal discussions - Comfortable building from scratch and making decisions with incomplete data - Strong attention to detail with a bias toward ownership and execution - Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus NICE TO HAVE - Experience with GPU compute economics or cloud infrastructure - Familiarity with cloud marketplaces, AI gateways, or the commercial landscape for AI model labs - Experience at a usage-based company BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist About the job This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks. When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform. This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white. We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication. Responsibilities In this role, you’ll: Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk. Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts. Communicate directly with customers: A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated. Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform. Work with data: You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence. Support global impact: The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally. Prioritize clarity and accuracy: Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data You are detail-oriented with good organizational skills and comfortable with ambiguity You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust You have the ability to make sound decisions in a fast paced environment You have good time management and organizational skills and are comfortable working under pressure Excellent written communication skills in English Desired: Basic knowledge of using spreadsheets including formulas. Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications. 1-2 years experience working in a queue based environment triaging and resolving tickets. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.