Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are looking for an IT Systems Engineer to build and secure the identity and access management (IAM) and mobile device management (MDM) systems for employees who build agents and internal tools every day. You will design access and device policies that let them ship quickly without exposing company data, and automate the work with scripts, API integrations, and AI tooling alongside our IT and Security engineers. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office.
What you’ll do:
Configure Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning
Build onboarding, role-change, and offboarding automation that keeps employee access current
Configure and maintain MDM for device enrollment, software deployment, patching, encryption, and compliance controls
Build scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems, using AI to write and troubleshoot code and reviewing its output before it ships
Partner with Security on least-privilege access that lets employees connect agents and internal tools to company systems safely, along with device security standards and access reviews, and serve as the escalation point for complex identity and device issues
What you need:
7+ years of hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and working knowledge of the other
Administered Okta and integrated applications using Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM)
Configured and operated an MDM platform such as Jamf, Kandji/Iru, or Intune
Wrote automation in Python or Bash against APIs, and used AI to build and troubleshoot it, reviewing generated code before deploying
Bonus if you:
Managed Okta or other IT systems as code with Terraform, including version-controlled configurations, code review, and configuration drift management
Supported AWS identity and access configurations
Built or hosted a project on Vercel
Benefits:
Competitive salary and meaningful equity
Comprehensive health, dental, and vision coverage
Generous paid time off and parental leave
Professional development stipend
Daily lunch and commuter benefits (SF office)
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000.00 - $288,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Argentina Remote
Workplace: Remote
ABOUT THE TEAM
The Admin & Identity and Access Management (Admin & IAM) team at Mural defines how users sign in, manage their identities, and access Mural's products, as well as how administrators configure and govern their organizations. We own authentication & authorization, Single Sign-On (SSO), Multi-Factor Authentication (MFA), user provisioning (SCIM), session management, and the core permission model that powers roles and access control across companies and workspaces. We also own the enterprise administration experience; the configuration and controls that company and workspace admins use to manage their organizations and users. By providing secure, clear, and intuitive controls for users and administrators, we help organizations adopt Mural quickly and collaborate with confidence.
YOUR MISSION
As a Senior Software Engineer on the Admin & IAM team, you will design and ship these capabilities end-to-end, from identity primitives like the permission model and authentication flows to the admin surfaces enterprise customers use every day. Senior Engineers on Admin & IAM own complex technical initiatives, influence platform and security best practices, and collaborate closely with Product, Design, and Infrastructure to deliver secure experiences that feel simple and intuitive. You will report to an Engineering Manager and work with a small, focused team in a remote-first environment, with the option to work from our Buenos Aires office.
WHAT YOU'LL DO
- Build and evolve core identity and access systems that power authentication & authorization, SSO, user provisioning, session management, and permissions across Mural
- Build and evolve the enterprise administration experience, including company and workspace configuration, user and content administration, billing, and internal admin tooling
- Collaborate with cross-functional partners to design and ship secure, intuitive access and administration experiences for users and administrators
- Prototype, implement, and maintain Admin & IAM platform features, contributing as a technical expert and supporting teammates through collaboration and mentorship
- Own technical initiatives from design through implementation, rollout, and operational support
- Build flexible, observable and maintainable solutions while being accountable for security, quality, performance, and reliability
- Use AI tools as a part of your fundamental workflows to improve productivity, code quality, and system understanding
- Contribute to technical design discussions, provide thoughtful code reviews, mentor teammates, and continuously improve the quality of the team's engineering work
- Contribute to continuously improving the team's processes and engineering best practices
WHAT YOU'LL BRING
- 4+ years building and shipping large-scale production software as part of an agile engineering team
- Experience learning new technologies, platforms, and stacks, and getting productive quickly in large, existing codebases
- An outcome-oriented and pragmatic interest in using AI-driven development practices to improve productivity, code quality, and system understanding
- Strong experience building backend systems and APIs using Node.js, TypeScript / JavaScript, MongoDB, or comparable technologies
- Hands-on experience building production user interfaces with React and modern frontend patterns
- Proven ability to plan and deliver technical projects iteratively, balancing speed, quality, and long-term maintainability
- Strong collaboration and communication skills, with the ability to work effectively across product, design, security, and engineering partners
- Experience working in a fast-moving or growth-stage environment, adapting to evolving requirements and priorities
- Domain experience with identity and access management concepts such as authentication flows, authorization models, roles and permissions, SSO, SCIM provisioning, or session management
- Experience building enterprise administration or B2B SaaS configuration surfaces, such as org management, billing, or admin dashboards
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. .
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.
Some examples of our projects:
Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer
What you'll do
Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements.
Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.
Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns.
Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery.
What you'll
bring
Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll support.
Occasional travel to SCIF sites as needed.
Desirable locations - DC Metro, GA, TX, AL, CO or UT
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
About the team
The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$136,080
—
$230,040 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the controls that enterprises, regulated industries, and governments require in order to bring their most sensitive work to Claude. You will synthesize complex and fast-changing business needs and partner closely with the teams that retain, protect, and govern customer data across Anthropic's first-party platform and Claude on AWS, GCP, and Azure. Together, you will ensure that privacy guarantees are enforced by our systems and are verifiable by our customers.
This is a high-visibility role with substantial scope. Anthropic offers layered controls over how customer data is retained and accessed, and you will build the product surface that lets customers understand, govern, and verify these controls. This includes retention and access controls, access logs and compliance reporting, customer-managed keys and custody, data residency, and self-serve user interfaces. Your stewardship of these privacy capabilities earns the customer trust that is essential to Anthropic's mission.
Key responsibilities
Deeply understand external customers with strict data handling requirements, from a bank's CISO to a healthcare system's compliance team to a government contractor's auditor, and the internal Trust and Safety, Legal, and GTM stakeholders whose needs pull in different directions.
Partner with Privacy Engineering to ship controls that unblock regulated customers, balance impact against engineering cost, and deliver at Anthropic speed.
Co-develop solutions with design-partner customers and their compliance teams, so shipped changes pass real audits, not just hypothetical ones.
Work with engineers to steer architecture and investment decisions with a long-term lens: balancing build versus buy versus rely-on-the-cloud-provider, and sequencing custody, residency, and transparency across clouds that ship on their own timelines.
Define success metrics for privacy controls, from preventing configuration incidents by design, to the speed at which customers can independently answer questions about their own data.
Define and iterate on the self-serve experience for compliance and security teams, expanding what an organization can check about its own posture, settings, and access history without having to wait on support tickets.
Gather and assess competing stakeholder needs and communicate prioritization trade-offs clearly to senior leadership, balancing privacy risk, safety requirements, legal exposure, and commercial impact. When something goes wrong, own what customers hear from us and when.
Work with engineering leads to decide how retention, access, residency, and custody controls are enforced, so that our infrastructure keeps the promises we make.
Minimum qualifications
Experience taking a new product area from ambiguity to a durable roadmap, and shipping controls that enterprises or regulators depend on.
A track record of driving platform capabilities that balance the needs of multiple customer segments and internal stakeholders.
The judgment to make prioritization trade-offs between customer demand, risk, and engineering cost, and the clarity to communicate them.
The ability to internalize how privacy, safety, legal risk, and commercial impact interact, and translate that understanding into a coherent product vision.
Experience building highly collaborative and effective relationships with engineers and key cross-functional stakeholders. You have equal credibility providing design doc feedback to engineers, negotiating a control with a CISO without losing the relationship, and explaining a risk trade-off to leadership.
Preferred qualifications
8+ years of product management experience, with deep exposure to privacy, security, or compliance products.
Built or scaled audit logging, key management, data residency, retention, or access governance products for regulated customers.
Shipped controls across multiple cloud providers or partnered with AWS, GCP, or Azure at the platform level.
Worked with certification, attestation, or trust center programs (SOC 2, ISO 27001, FedRAMP).
Used Claude, Claude Code, or comparable agentic tools and formed opinions about the data controls they should offer.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€125.000
—
€165.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sainte-Anne-de-Bellevue, Canada
📍
Location:
Sainte-Anne-de-Bellevue, QC, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote available for U.S. and Canadian Citizens
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Remote & Relocation Opportunities
U.S. and Canadian Citizens:
Remote work arrangement available.
UK and European Candidates:
Relocation assistance/allowance and a
relocation bonus
are available for qualified candidates willing to relocate to Canada.
Candidates should be prepared to support collaboration across multidisciplinary spacecraft engineering teams.
Important Screening Requirements
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of Electrical Power System (EPS) design experience
on LEO/MEO satellite platforms.
Deep knowledge of
spacecraft bus subsystems and their interactions
.
Experience with
power electronics design and power management hardware
.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration, testing, and troubleshooting
.
Experience with
Confluence and JIRA
.
Ability to work effectively with limited supervision.
Strong analytical and problem-solving skills.
Excellent written and oral communication skills in English.
French is an asset.
About the Role
We are seeking an experienced
Satellite Electrical Power System (EPS) Design Engineer
to support the concept, detailed design, analysis, verification, and integration of electrical power subsystems for current and next-generation
remote sensing and communications satellites
.
The role focuses on the design and development of
solar arrays, power-conditioning units, batteries, power distribution, and regulation systems
, while working closely with multidisciplinary teams across payload, spacecraft bus, thermal, structural, avionics, and mission systems.
The successful candidate will contribute to the development of reliable, high-performance EPS solutions throughout the spacecraft lifecycle, from early architecture and trade studies through integration, launch, and on-orbit operations.
What We’re Looking For
We’re looking for a
senior spacecraft electrical power systems engineer
with strong experience designing and integrating EPS architectures for satellite platforms.
The ideal candidate can work across the full EPS lifecycle, from
power architecture and trade studies through detailed design, modeling, verification, spacecraft integration, launch, and on-orbit support
.
Strong candidates will combine deep power electronics and spacecraft EPS expertise with hands-on systems integration, analytical problem-solving, and the ability to work effectively across multidisciplinary engineering teams.
Key Responsibilities
Architecture & Requirements
Define EPS architectures covering
power generation, energy storage, and distribution
while meeting mission power, mass, volume, and reliability requirements.
Perform architecture and technology trade studies involving:
Solar cell technologies
Battery chemistries
Regulator topologies
Develop system requirements and functional flow block diagrams.
Develop and maintain
Interface Control Documents (ICDs)
and design descriptions.
Manage requirements and maintain bidirectional traceability throughout the program lifecycle.
Detailed Design & Analysis
Size and evaluate:
Solar arrays
Power-conditioning units
Battery packs
Power distribution units
Build and validate high-fidelity electrical models for spacecraft operating modes.
Perform
FMECA and fault-detection analysis
.
Develop and maintain power budget models.
Perform load-flow and thermal-power coupling analyses.
Conduct survivability analyses for:
Eclipse operations
Safe mode
Fault-tolerant operation
Analyze EPS performance across different spacecraft mission phases and operating conditions.
Cross-Functional Coordination
Present technical status, risk analyses, and trade-study results to senior management.
Interface with spacecraft bus teams across:
Power
Thermal
Structures
Avionics
Develop and maintain high-fidelity power models for mission analysis, including:
Orbit raising
Station keeping
De-orbit
Develop tools supporting power efficiency and optimization.
Support
Phase 0 and pre-Phase A
activities.
Collaborate with multidisciplinary engineering teams throughout the spacecraft lifecycle.
Integration & Verification
Author
Verification Plans, Test Matrices, and Validation Procedures
for unit and EPS subsystem testing.
Support ground-test and integration campaigns.
Support:
Fueling activities
Thermal-vacuum testing
EMI/EMC testing
Spacecraft-level integration
Analyze test data and support anomaly resolution.
Close out anomalies and update design baselines.
Support flight software integration.
Technical Leadership & Mentorship
Mentor and guide junior and intermediate systems engineers and interns.
Lead or support multidisciplinary engineering activities.
Serve as a technical liaison with customers, partners, and external vendors.
Contribute to continuous improvement initiatives.
Contribute to engineering knowledge bases, processes, and standards development.
Configuration, Documentation & Standards
Maintain EPS design and safety standards.
Ensure engineering analyses, software, documentation, and deliverables are properly version controlled within the PLM environment.
Support spacecraft design reviews, including:
SRR
PDR
CDR
MRR/TRR
Support technology road-mapping and innovation activities.
Launch, On-Orbit & Operations Support
Support launch-site interface checklists with the responsible launch vehicle interface engineer.
Support pre-launch checkout procedures.
Support early-orbit checkout scripts.
Provide real-time EPS engineering support during:
Launch
On-orbit commissioning
Anomaly investigations
Contingency operations
Support
Satellite Operations Handbook (SOOH)
development and associated operator training.
Required Qualifications
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of EPS system design experience
on LEO/MEO satellite platforms.
Deep knowledge of spacecraft bus subsystems and their interactions.
Experience with power electronics design and power management hardware.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration and testing
.
Strong troubleshooting and problem-solving capabilities.
Experience with
Confluence and JIRA
.
Ability to work efficiently with limited supervision.
Ability to break down complex technical problems and develop practical solutions.
Excellent written and oral communication skills in English.
Preferred Qualifications
Experience designing EPS architectures for
remote sensing or communications satellites
.
Experience with solar array, battery, power-conditioning, and power-distribution systems.
Experience with
high-fidelity spacecraft power modeling
.
Experience with FMECA, fault detection, survivability analysis, and reliability engineering.
Experience supporting
thermal-vacuum, EMI/EMC, and spacecraft-level integration testing
.
Experience with mission-phase power analysis, including orbit raising, station keeping, eclipse, safe mode, and de-orbit.
Experience developing tools for power efficiency and optimization.
Experience supporting spacecraft
launch-site and on-orbit operations
.
Experience with spacecraft design reviews and lifecycle processes.
French language skills are an asset.
What you’ll do Set the direction Create and communicate a multi-year vision for merchant payment optimization. Bring the portfolio together around a shared strategy, roadmap and set of product principles.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint.
You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted.
We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance.
Responsibilities
Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in
Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
Build patch management automation with rapid enforcement timelines while maintaining good user experience
Design zero touch provisioning that turns a sealed box into a productive machine on day one
Support a small number of Linux machines alongside the Mac fleet
Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work
Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can't resolve
You may be a good fit if you
Have 8+ years building secure IT systems in complex environments, including leading projects across multiple teams
Have managed endpoint fleets of thousands of macOS devices through a modern MDM
Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles
Go deep on macOS internals such as launchd, configuration profiles, TCC, and system extensions
Write Python and shell scripts
Write design docs and runbooks so teammates can review and support what you build
Strong candidates may also have
Have operated an MDM or device management platform as a service, not only consumed one as SaaS
Have worked with open source endpoint and device management tooling (Munki, osquery, AutoPkg)
Have built automated, progressive rollout systems with promotion gated on telemetry
Have experience running infrastructure as code in a public cloud
Have working knowledge of Linux administration (packaging, systems, config management)
Have used LLMs to automate ops work
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Buenos Aires, Argentina
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Buenos Aires office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Review business and functional requirements and translate them into detailed test scenarios, test cases, and expected results
Execute functional, integration, regression, conversion, and end-to-end testing
Support System Integration Testing and User Acceptance Testing
Validate front-to-back workflows across trade capture, pricing, risk, settlements, collateral, messaging, and accounting
Prepare, validate, and maintain test data for functional and integration testing
Coordinate with technical teams to support test-environment setup, configuration, and readiness
Perform data validation and reconciliation across source systems, trading platforms, and downstream applications
Validate interfaces, scheduled tasks, batch processes, reports, messages, and accounting outputs
Record test results and maintain requirements-to-test traceability
Identify, document, and track defects using Jira and Xray or comparable tools
Participate in defect-triage sessions and provide clear reproduction steps, supporting evidence, and impact analysis
Work with business analysts, developers, and functional teams to investigate and resolve defects
Retest resolved defects and perform regression testing to confirm system stability
Support automated test execution and continuous integration processes where applicable
Assist with performance, security, and operational-readiness testing
Prepare test-execution reports, evidence packages, and readiness documentation
Communicate progress, blockers, defects, dependencies, and risks to the QA Lead and project stakeholders
Follow established testing standards, quality controls, and project-governance processes
Identify opportunities to improve test coverage, efficiency, and overall product quality
What You Bring
Hands-on experience testing capital-markets or financial-services applications
Strong understanding of front-to-back trade-processing workflows
Knowledge of financial products and the trade lifecycle
Strong knowledge of software-testing principles, methodologies, and lifecycle processes
Experience creating test scenarios, test cases, test scripts, and supporting evidence
Experience with functional, integration, regression, conversion, and end-to-end testing
Experience supporting System Integration Testing and User Acceptance Testing
Experience validating interfaces, batch processes, scheduled tasks, reports, and downstream outputs
Strong data-validation and reconciliation skills
Working knowledge of SQL for test-data analysis and backend validation
Experience using Jira and Xray or comparable test- and defect-management tools
Understanding of defect lifecycles, severity classifications, triage, escalation, and resolution tracking
Strong analytical, troubleshooting, and problem-solving skills
Clear written and verbal communication skills
Ability to work effectively with QA, development, functional, and business teams
Nice to have
Experience testing Calypso implementations
Familiarity with front-to-back Calypso workflows
Experience with the Calypso Automated Testing Tool (CATT)
Familiarity with automated testing tools such as Selenium, JUnit, or Cucumber
Experience integrating automated tests into CI/CD pipelines
Experience with position-conversion or data-migration testing
Knowledge of SWIFT messaging, collateral management, or accounting workflows
Experience working within a highly regulated banking environment
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform.
This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform.
The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.
Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.
This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.
What you'll be doing:
Domain Ownership & Platform Leadership (Core HCM)
Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution.
Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs:
Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles.
Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic.
Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance.
Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability
Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability.
Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)
Solution Design & Delivery Leadership
Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness
Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
Support and guide analysts in solution design and configuration, ensuring alignment with platform standards
Platform Engineering & Cross-Domain Contribution
Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance)
Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
Participate in platform-level design discussions, influencing architecture, standards, and ways of working
Ensure solutions integrate effectively with upstream and downstream systems
Data, Reporting & Downstream Integrity
Design and oversee reporting solutions and calculated fields supporting core HCM and related processes
Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers
Platform Reliability & Continuous Improvement
Ensure reliability and stability of business processes through proactive issue identification and root cause resolution
Identify systemic issues and drive structural improvements to platform design and configuration practices
Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures.
Contribute to evolving platform standards, governance models, and configuration frameworks
Governance, Compliance & Standards
Ensure adherence to global PTS design standards, governance practices, and engineering principles
Ensure core HCM configurations meet data privacy, security, and audit requirements
Contribute to documentation standards, testing practices, and release management processes
What we're looking for:
8+ years of experience with enterprise platforms, including significant hands-on experience with Workday
Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes
Proven ability to own and lead complex configuration domains, including defining design patterns and standards
Strong understanding of core HCM related business processes across multiple regions and regulatory contexts
Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations
Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior
Hands-on experience developing Workday reports and Workday Security configuration
Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools.
Experience working across multiple Workday domains and understanding cross-domain dependencies
Ability to guide and mentor other analysts in solution design and delivery
Preferred Qualifications:
Familiarity with payroll processes and downstream integrations
Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds
Experience contributing to platform architecture, standards, or governance frameworks
Experience working in global, matrixed enterprise environments
Profile:
Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design.
Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem.
Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions.
Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed.
Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills.
Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes.
Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursday
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it.
IN THIS ROLE, YOU WILL
- Own and grow a focused portfolio of strategic accounts for Singapore, driving both net-new business and expansion
- Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, Telco, technology, e-commerce, and government-linked corporations
- Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations
- Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures
- Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes
- Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team
- Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market
- Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture
REQUIREMENTS
- 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in Singapore
- Proven track record of closing and expanding seven-figure+ deals within named accounts
- Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes
- Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets
- Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers
- Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements
- Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy
- Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements
- Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch
- Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
- Fluency in English additional regional language proficiency is a strong plus
- Experience selling into Southeast Asian markets is strongly preferred
Location
Candidate must be located within Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Warsaw, Poland; Barcelona, Spain; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We're looking for a Junior+ or Middle DevOps Engineer to help us build and maintain the infrastructure that keeps our systems running smoothly.
Responsibilities
Manage and develop infrastructure based on AWS services (EKS, ECR, EC2, S3, RDS, CloudFront, and other cloud services)
Develop, troubleshoot, and improve Infrastructure as Code (IaC)
Integrate and manage GitOps setup (ArgoCD)
Services migration to Kubernetes
GitLab-CI pipelines configuration, troubleshooting, and further improvement
Automate infrastructure provisioning, application deployment, and monitoring using Terraform
Knowledge sharing with less experienced team members
What You Bring
Hands-on experience with AWS
Proven experience with Terraform and CI/CD solutions, preferably GitLab-CI
Strong experience with Kubernetes
Strong knowledge in Helm Charts, ArgoCD
Solid understanding of networking concepts such as DNS, TCP/IP, Load balancing, VPN
A solid understanding of how Linux systems work
Fluency in English and Russian
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Ljubljana, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Install, configure, and maintain computer systems, software, and networks.
Diagnose and resolve technical issues, ensuring minimal downtime for clients.
Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
Perform routine maintenance and system updates to ensure optimal performance.
Provide training and guidance to clients on the use of hardware and software.
Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
Proven experience in an IT support role, preferably in a field service capacity.
Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Excellent analytical and troubleshooting skills.
Strong customer service orientation with the ability to communicate effectively with non-technical users.
Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
УдалённоseniorArgentina Remote
УдалённоseniorСША; Senior Professional Services Engineer - PubSec - US Only; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Nicosia; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоCandidate must be located within Singapore