Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Repairs Lead within the Data Center Infrastructure organization, you will define and manage the end-to-end hardware repair program across Anthropic's growing fleet of data centers. You will be accountable for repair turnaround time and the compute returned to service across every site, covering server, GPU/accelerator, network, and optics break-fix, RMA and reverse logistics with OEMs and ODMs, and the spares and repair inventory that keeps repair SLAs achievable. As a subject matter expert in hardware operations, you will develop scalable repair processes and quality targets, set the standards that site operations partners and repair vendors execute against, and turn failure trends into fixes which are driven upstream with engineering and equipment partners. If you are experienced in at-scale datacenter hardware operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities Include:
Define the global repair strategy including repair SLAs, prioritization rules, escalation paths, and reporting methods, and drive standardization across all sites.
Own repair turnaround time and repair backlog across the fleet evidenced by Anthropic-owned ticket and telemetry dashboards you help develop.
Author and improve procedures for triage, break-fix, return-to-service validation, and train site operations partners on how to execute them.
Manage RMA and reverse logistics programs with OEMs, ODMs, and depot repair vendors, including warranty claims, return cycle times, and failure analysis feedback.
Set spares pool sizing and stocking levels by site and part, in coordination with supply chain and asset management, so that parts availability never gates repair SLAs.
Analyze failure patterns across sites to identify root causes and drive corrective actions with hardware engineering, suppliers, and site operations owners.
Lead the operating cadence with vendor and site leads, including weekly repair reviews, scorecards, and business reviews, and drive corrective actions for SLA excursions.
Communicate repair constraints, risks, and fleet availability impact to engineering and leadership.
You may be a good fit if you:
Have 8+ years of experience in data center operations as a manager, technical lead or related role, including accountability for production availability.
Can demonstrate a proven track record running break-fix programs at a large scale across multiple sites.
Have managed vendors, OEMs, or contract workforces to measurable outcomes: SLAs, operational reviews, and corrective action.
Possess hands-on technical depth in server, network, and rack-level hardware, enough to independently verify repair quality and audit vendor claims.
Have built or substantially improved operational processes.
Are comfortable working with ticket, telemetry, and inventory data to drive decisions.
Possess a bachelor's degree in relevant domain or equivalent practical experience.
It’s a bonus if you have:
Experience with GPU/accelerator or high-density liquid-cooled infrastructure, including tray, cold plate, and manifold-level repair.
Experience managing RMA and warranty programs with hyperscale OEMs/ODMs, including failure analysis and supplier quality engagement.
Experience with spares planning, reverse logistics, or depot repair at data center scale.
Experience delivering repair outcomes inside partner-operated or colocation sites where on-the-floor operations are staffed via third parties.
Familiarity with optics and high-speed interconnect failures.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: NZ: Remote Worker
Workplace: Remote
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Victoria Remote Worker
Workplace: Remote
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
WHAT ARE WE LOOKING FOR:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Spain
In this quota-carrying, full-cycle sales role, you will be responsible for landing and expanding enterprise accounts across your territory. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, and executive stakeholders to position Action1's patch management and endpoint security platform as a strategic solution. We're looking for someone who understands how enterprise cybersecurity buying works: longer sales cycles, multiple decision-makers, technical validation, security reviews, procurement navigation, and value-based selling.
You will own the full sales process, from pipeline generation to close, and play a key role in helping Action1 expand its enterprise presence in the Spanish market.
Requirements
3+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technology solutions
Proven success selling into mid-market or enterprise organizations
Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical decision-makers
Strong ability to generate pipeline and close complex deals in expansive territories
Excellent discovery, consultative selling, and value-alignment skills
Experience managing longer, multi-stakeholder enterprise sales cycles
Strong forecasting discipline and Salesforce hygiene
Ability to operate independently in a fully remote environment while collaborating cross-functionally
Curiosity about cybersecurity, endpoint management, and the evolving needs of modern IT teams
Benefits
Fully remote work, giving you the flexibility you need in the modern world
A multitude of interesting challenges and opportunities
Stable income and flexible working hours, opportunities for promotion
Friendly and professional peers, eager to help and help you grow
Location: United States
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a
Board-Certified Neurologist
to join our A-team (remote). As Sr. Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in
Neurology
is a requirement for this position.
In this role your key tasks will include:
Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen
Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted.
Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events
Assist clinical data management with MedDRA and WHO coding in assigned trials
Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR)
Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC)
Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested.
Provide 24/7 urgent medical support for medical and safety advice if required
Training of project teams on medical aspects of the trial and therapeutic training as required
Review of Protocol Deviations
Identify study risks and provide input to the Risk plan
Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies)
Attends and may need to present at major therapeutic conferences and drug development conferences
Assure good communication and relationships with (future) clients
Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses
Requirements
To be successful you will possess:
MD degree
Must be Board-Certified Neurologist
Experience as Neurologist with Alzheimer's disease and Parkinson's disease, other neurology and psychiatry experience are key assets
Minimum 7-9 years of relevant work experience with solid Neurology expertise
Good knowledge of GxP
Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Administrative excellence
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-DE #LI-Remote
Location: Toronto, Canada
We’re partnering with a growing technology company focused on making roads safer through AI-powered video telematics. Its platform combines edge AI, dash cameras, real-time alerts, video analytics, and driver coaching to help commercial fleets improve safety, reduce risk, and operate more efficiently.
The company partners with telematics service providers, OEMs, and other mobility businesses across global markets, providing flexible, hardware-agnostic technology that can be integrated into existing fleet solutions. As the business continues to expand, they’re looking for a Partner Success & Sales Enablement Specialist to strengthen partner relationships, support commercial initiatives, and help partners successfully bring the technology to market.
Requirements
Job Description
The Partner Success and Sales Enablement Specialist plays a key role in ensuring our partners are equipped with the knowledge, resources, and support they need to successfully sell, deploy, and support our solutions. This role combines partner onboarding, sales enablement, training, content creation, and cross-functional project coordination. The ideal candidate is an excellent communicator who enjoys learning new technologies, simplifying complex concepts, and creating engaging content that enables partner success.
Requirements
Desired Skills:
Experience: 1-3 years in video telematics/telematics industry.
Previous experience in telematics, video telematics, fleet technology, or a related industry is preferred
Excellent verbal and written communication skills.
Strong presentation and facilitation skills.
Highly organized with strong attention to detail.
Ability to quickly learn and explain technical concepts.
Experience creating presentations and customer-facing content.
Comfortable managing multiple priorities in a fast-paced environment.
Experience in customer success, sales enablement, training, or partner management is preferred.
Responsibilities:
1. Partner Enablement
Deliver onboarding and training sessions for new and existing partners.
Develop and maintain onboarding guides, training materials, and partner documentation.
Support partners throughout their onboarding and enablement journey.
Act as a trusted resource for partner questions and product guidance.
2.
Sales Enablement
Create and maintain sales presentations, battlecards, product guides, and demo materials.
Develop training content for internal teams and partners.
Collaborate with Product and Marketing to ensure enablement materials remain current.
Assist in communicating new product features and updates.
3. Cross-Functional Collaboration
Work closely with Sales, Product, Marketing, Support, and Engineering teams.
Coordinate partner enablement activities and product launches.
Gather partner feedback and communicate insights internally.
Track enablement initiatives and follow up on action items.
4. Product Knowledge
Develop a strong understanding of our platform and solutions.
Translate technical capabilities into clear customer value and business outcomes.
Stay informed on new product releases and competitive offerings.
Benefits
Benefits
We are growing fast, which means you will have a key role in shaping our future.
We are profitable – which is a really big deal in these times!
Energetic and positive atmosphere where talented people are working together with a single-minded focus on solving customer problems.
Opportunity to work on cutting-edge solutions that incorporate the latest innovations in computer vision, AI, Android, iOS and full stack web development.
A company where employees come before customers – we are growing fast having grown headcount by 50% in the last one year
Stock options and great benefits (including health insurance for you and your dependents).
Location: Cape Town, South Africa
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Business Development Manager
you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Cape Town, South Africa.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build and maintain a strong, long-lasting relationship with new and existing partners;
Account management of an assigned portfolio of partners, including the first level of support;
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Control of compliance with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience.
Minimum of 3 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
Market Knowledge.
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge
. Fluent in English, other languages are a plus;
Travel Requirements.
Up to 50% of travel time may be required;
Analytical Skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal Skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset
. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Charlotte, United States
TravelConfirm, Inc. dba Dev-Pro.net seeks Head of Artificial Intelligence (AI) Practice for Charlotte, North Carolina,
telecommuting from anywhere in the U.S. is permissible 100% of the time. Send resume to Anastasiia Shulzhenko at anastasiia.shulzhenko@dev.pro or apply online at
www.career.dev.pro/vacancies.
EOE.
✅
Responsibilities:
Lead AI practices and AI Community initiatives;
Conduct and manage R&D projects;
Define and maintain organizational AI tooling standards;
Communicate AI security concerns;
Track AI progress at company level;
Establish and maintain AI knowledge base;
Manage delivery of AI projects for clients;
Oversee AI projects delivery;
Conduct project audits;
Resolve project issues;
Mentor teams;
Lead development of internal AI solutions;
Define and communicate architecture vision;
Provide executive oversight for proposals and technical solutioning;
Lead client discovery and solution scoping;
Support business development through practice leadership;
Lead technical stakeholder interviews;
Oversee solution design and present solution strategy to clients;
Develop AI grades and assessment criteria;
Participate in staffing; and conduct AI candidate interviews.
✅
Education Requirements
: Bachelor’s degree in Computer Engineering, Computer Science, Software Engineering, or a closely related field.
✅
Work Experience Requirements
:
8 years of progressive professional work experience in software engineering including five (5) years of experience with system architecture and software design tools and platforms including C4 Model, UML, PlantUML, and Draw.io;
5 years of experience with major cloud platforms including AWS and Azure for AI solution architecture and deployment;
5 years of experience with technical team leadership and project delivery oversight using CI/CD and containerization tools such as GitHub Actions, Docker, Jenkins, and TeamCity;
3 years of experience with technical consulting and pre-sales support with tools including Jira and Confluence; and experience with industry-standard artificial intelligence and machine learning technologies including generative AI methodologies and AI-assisted software development tools such as Whisper and Python programming for artificial intelligence/machine learning (AI/ML) development.
✅
Alternative Requirements
:
Master’s degree in Computer Engineering, Computer Science, Software Engineering or a closely related field and three (3) years of professional work experience in software engineering including two (2) years of experience with system architecture and software design tools and platforms including C4 Model, UML, PlantUML, and Draw.io;
2 years of experience with major cloud platforms including AWS and Azure for AI solution architecture and deployment;
2 years of experience with technical team leadership and project delivery oversight using CI/CD and containerization tools such as GitHub Actions, Docker, Jenkins, and TeamCity;
1 year of experience with technical consulting and pre-sales support with tools including Jira and Confluence; and experience with industry-standard artificial intelligence and machine learning technologies including generative AI methodologies and AI-assisted software development tools such as Whisper and Python programming for artificial intelligence/machine learning (AI/ML) development. Will accept any suitable combination of education, training, or experience.
Location: Riyadh, Saudi Arabia
We are looking for an experienced
Sales Executive – Calibration Services
with a minimum of
1 year of direct experience in calibration sales
within the Saudi market.
The ideal candidate should have strong knowledge of
calibration services
, proven client-facing sales experience, and an established understanding of industrial customers and requirements specifically within the
Riyadh market
.
Key Responsibilities
Develop and maintain relationships with existing and potential clients for
calibration services
.
Identify new business opportunities and generate leads within the industrial and Oil & Gas sectors in
Riyadh
.
Promote and sell
calibration, instrumentation, electrical testing, and related technical services
.
Conduct client visits and understand customer technical and commercial requirements.
Prepare and follow up on
RFQs, quotations, tenders, and commercial proposals
.
Coordinate with technical teams to provide suitable calibration solutions to clients.
Follow up with clients from initial inquiry through
quotation, PO/order completion, invoicing, and payment collection
.
Achieve assigned monthly, quarterly, and annual sales targets.
Monitor market trends, customer requirements, and competitor activities within the Riyadh market.
Maintain an updated client database, sales pipeline, revenue reports, and sales forecasts.
Identify potential subcontractors and suppliers when required for service execution.
Build long-term business relationships and actively develop new accounts across Riyadh.
Requirements
Requirements
Minimum 1 year of direct experience in Calibration Sales.
Candidates with only general industrial sales experience
without direct calibration sales experience will not be considered.
Candidates must have current location or relevant sales market experience in Riyadh, Saudi Arabia.
Experience dealing with industrial clients, preferably within
Oil & Gas, Petrochemical, Manufacturing, or related sectors
.
Good understanding of calibration services and related technical requirements.
Proven ability to generate leads, develop clients, prepare quotations, and close sales.
Strong communication, negotiation, and client relationship management skills.
Valid Saudi driving license preferred.
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
We are looking for an experienced Data and AI Architect to lead the development of enterprise data architecture and integrate AI and MLOps capabilities. The role will focus on enabling trusted analytics, scalable AI solutions, and strong data architecture and governance practices across the organization.
Key Responsibilities
Lead the development and evolution of the enterprise data architecture, incorporating AI and MLOps capabilities.
Design scalable and robust data architectures to support analytics, AI, and business requirements.
Enable the trusted and effective use of enterprise data for analytics and AI solutions.
Establish and maintain data architecture and governance practices across the organization.
Support the scalable deployment and integration of AI solutions within the enterprise.
Collaborate with business, technology, data, and AI teams to align architecture with organizational objectives.
Requirements
Requirements
Bachelor’s degree in Computer Engineering or an equivalent qualification.
15+ years of relevant professional experience in data architecture, enterprise architecture, AI, or related fields.
Strong experience in enterprise data architecture and data governance.
Knowledge of AI architecture and MLOps and their integration with enterprise data platforms.
Experience designing scalable data and AI solutions for enterprise environments.
Strong communication, stakeholder management, and technical leadership skills.
Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Location: Ukraine; Kazakhstan; Uzbekistan; Georgia; Armenia
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
Design Engineer CAD
for Interior glass partitions / Glass production
English - B1+; Russian/Ukrainian language - C1+
Key Responsibilities:
Developing custom mechanical assemblies (Autocad 2D)
Preparing standard technical drawings and specifications for Shower Doors, Railings, Mirrors , SPEC SHEETS
Catalog drawings and models
Working with measurements, sketches, and diagrams (Imperial system)
Requirements
Experienced AutoCAD 2D
Experience with measurements, sketches, and diagrams
Experience with all-glass structures (partitions, railings, interior doors, swing doors, sliding systems, windbreaks)
Ability to analyze and optimize design solutions in terms of cost, time, and resources
Ability to work independently and make technical decisions
Ability to work with project documentation at various stages of development, including sketches, working drawings, and specifications
English language- B1+; Russian/Ukrainian language - C1+
Benefits
Full-time, remote work
8-hour workday with
flexible
working hours
(
based in NY time zone)
Contract - format: B2B (individual entrepreneur or Corporate Entity)
Paid Vacation: For the first year - 1 week ; for the second year and after - 2 weeks
Engaging projects designed in the Imperial (US) system
In-house training and mentorship programs
Performance-based pay model (piecework) after the probation period.
УдалённоUkraine; Kazakhstan; Uzbekistan; Georgia; Armenia; based in NY time zone)
Location: Ukraine; Kazakhstan; Georgia; Armenia; Poland
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
CAD Engineers Team Lead
for Interior glass partitions / Glass production with
Russian (C1+)
and
English (B2+)
Employment Type:
- Full-time 8.30 am - 5 pm, NY (EST zone).
- B2B contract (sole proprietorship status or corporate entity).
- Remote work.
Key Responsibilities:
Operational Management: Daily review of active projects in ClickUp, distributing workloads, monitoring task execution, and tracking strict project deadlines.
Quality Assurance & Review: Controlling drawing quality, checking project documentation, and ensuring compliance before final delivery.
Technical Mentorship: Mentoring project engineers on complex/non-standard projects, participating in node development, and leading daily/weekly team syncs.
Process Standardization: Customizing and maintaining workspaces in Slack/ClickUp, building internal document templates, and updating working groups.
Reporting: Preparing weekly and monthly progress and efficiency reports of the department for the Head of Engineering.
Working with measurements, sketches, and diagrams (Imperial system) USA.
Requirements
English
language-
B2+
; Russian/Ukrainian language - C1+
Confident proficiency in core engineering software AutoCAD 2D, Solidworks 3D or similar.
Higher technical education (Civil Engineering, Mechanical Engineering, or a relevant engineering degree).
Solid experience and a deep understanding of core engineering design principles.
2–3+ years of experience working as a project engineer with a proven track record of successfully executing complex engineering projects.
Strong background working with task management systems and time-tracking software.
Experience in developing internal onboarding/training materials (video instructions, checklists, technical templates) to optimize department workflows.
Ability to analyze and optimize design solutions in terms of cost, time, and resources.
Ability to work independently, make firm technical decisions, and proactively resolve operational bottlenecks.
Ability to work with project documentation at various stages of development, including sketches, working drawings, and final specifications.
Proven experience interacting with cross-functional departments (Project Managers, Estimators, CQO, Suppliers, Manufacturing, and Site Installation teams) to clarify technical requirements and resolve conflicts.
Benefits
Full-time, remote work.
8-hour workday
without flexability
8:30am - 5:00pm EST
(
NY time zone).
Collaboration format: B2B (individual entrepreneur or Corporate Entity).
Paid Vacation: For the first year - 5 days; for the second year and after - 10 days.
Engaging projects designed in the Imperial (US) system.
In-house training and mentorship programs.
Location: Tiranë, Albania; Durrës, Albania; Elbasan, Albania; Shkodër, Albania; Vlorë, Albania; Korçë, Albania
Do you enjoy precise, detail-oriented work and have an eye for spatial accuracy? This role puts those skills to use on a project at the intersection of geospatial data and AI.
As a Data Annotator on our project, you will support building digital 3D models of power grids and other critical infrastructure. These models help energy companies analyze network conditions, predict risks, and plan maintenance using AI and physics-based simulations.
You will help reconstruct electrical distribution networks in 3D by combining LiDAR point cloud data, GIS maps, and drone imagery – contributing directly to the accuracy and reliability of these digital twins.
What you’ll be doing:
Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data;
Placing 3D objects (poles, lines, conductors) to match real-world physical layouts;
Aligning original 2D map data with 3D models;
Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear).
Requirements:
Strong spatial reasoning and the ability to easily navigate 3D environments;
English B2 (ability to read instructions, watch training videos, and communicate effectively);
High attention to detail, problem-solving skills, and a willingness to learn from feedback;
PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred).
Will be a plus:
Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field;
Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data.
What we offer:
Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST;
Fully remote work;
Supportive management with no bureaucracy;
Competitive compensation in USD;
Opportunities for long-term professional growth.
Who are we?
Data is the most vital resource for next-generation spatial engineering and AI applications.
Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills.
Visit our website:
https://labelyourdata.com/
*We celebrate diversity and are proud to be an equal opportunity employer.
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоseniorThis role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand
УдалённоseniorThis role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorThis role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand
ГибридseniorThis role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand
ГибридseniorThis role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand
ОфисseniorShanghai
УдалённоseniorUnited States
Toronto, Canada
УдалённоCape Town, South Africa; This is a remote position open to candidates based in
УдалённоheadCharlotte, United States
УдалённоleadUkraine; Kazakhstan; Georgia; Armenia; Poland; NY time zone)