Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders.
Description
This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will:
Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement.
Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products.
Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans.
Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed.
Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability.
Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start.
Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed.
Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing.
Key Qualifications
6+ years of experience in web development or a related field
Proven experience in leading and mentoring a team of web developers
Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js)
Experience with server-side programming languages such as Java, Python, or Ruby
Experience with web application frameworks such as Express.js, Django, or Laravel
Experience with database technologies such as MySQL, MongoDB, or PostgreSQL
Experience with version control systems such as Git
Familiarity with cloud-based infrastructure, such as AWS or Google Cloud
Experience with containerization and orchestration technologies such as Docker and Kubernetes
Solid understanding of software engineering principles and best practices, including Agile methodologies
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
Passion for building high-quality, scalable web applications
Ability to work in a fast-paced, dynamic environment.
Nice to have
Experience with project management tools such as JIRA
Previous experience with food delivery applications
Exceptional communication, leadership, and influence skills
Strong partnership and cross-functional collaboration skills.
Benefits
Competitive compensation
Discounts on your Toters orders
First-class medical insurance
National Social Security Fund registration
Toters is an Office-First company, but hybrid work is tolerated.
Location: Limassol
Workplace: hybrid
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.
The main responsibilities of the position include:
Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and taking actions as required
Handle client inquiries appropriately and ensuring that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieving targeted results
Main requirements:
University Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Bangkok, Thailand
We are seeking qualified and experienced Psychologists (part-time) to join our growing team as an Onsite Psychologist. As our Onsite Psychologist, you will be the cornerstone of our mental well-being initiative. You will provide high-touch, empathetic support to our employees, fostering a culture of resilience and psychological safety through individual counseling, group workshops, and peer-to-peer support.
Become part of a collaborative network of clinicians dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-1 mental health counselling / coaching for employees on various mental health topics (e.g. resilience, stress management, and available well-being resources).
Develop and deliver group sessions and workshops to promote mental health awareness and resilience.
Moderate peer support sessions to encourage shared experiences and well-being discussions.
Maintain monthly utilisation reports to track wellbeing trends and inform future wellbeing strategies.
Deliver new hire training sessions on resilience, identifying and managing stress triggers, and available wellbeing resources.
Attend and complete all required continuous developmental tasks, including clinical supervisions, module completion etc.
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Requirements
Education
: Bachelor or Master’s Degree in Psychology (Clinical, Counselling or related fields)
Experience
: Minimum of 3 years of relevant clinical experience post Bachelor’s degree
License
: Valid and active licenses from one of the following organisations:
International School Psychology Association (ISPA)
Thai Counselling Psychology Association (TAP)
Health and Care Professions Council (HCPC)
Languages
: Professional fluency in Thai and English.
Mode:
This role is onsite and will require in-person presence, with shift rotation. Shifts may be rotated depending on the client’s needs and requests.
Commitment:
Currently only seeking Locum Candidates.
Intellect will only be considering candidates that are eligible to work in Thailand, without need for work visa sponsorship (or as related).
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
As a Game Show Host, you will be responsible for providing a high-quality gaming experience to our customers and ensuring that all gaming activities are conducted in a fair and responsible manner. You will be the face of our Live Casino and will be expected to deliver excellent customer service and create a welcoming atmosphere.
Shifts
1st day 08:00-16:00
2nd day 16:00-24:00
3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Responsibilities
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Greet and engage with customers in a friendly and professional manner
Contribute to the overall positive and fun atmosphere of the game
Requirements
Excellent knowledge of English language
Enjoy working as part of a close & friendly team
Willingness to discover the gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth or marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Referral a Friend Program with a financial reward
Professional Make-up Training
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers.
As a CVM Marketing Executive at Toters, your objective is to drive double-digit week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you
RESPONSIBILITIES:
● Drive all customer acquisition activities: social media, digital advertising, offline, trade marketing, referrals, company-sponsored push and online influencers
● Stimulate Toters base usage (e.g. in-app, push notifications, SMS, and email marketing)
● Manage performance of marketing across different channels: paid acquisition, conversion optimization, email and engagement, partner marketing
● Develop and implement new acquisition, engagement and retention programs
● Design and execute marketing campaigns and manage content generation
● Run surveys and analytics to answer key strategic growth questions (e.g., what behaviors/demographics predict customer LTV)
● Experiment constantly to identify and refine acquisition channels and optimized conversion funnels
● Create and update digital marketing strategies that will support the organization to achieve its aims as part of the overall Marketing and Communications plan
● Develop and manage digital marketing campaigns across multiple channels utilizing tools and techniques as appropriate including e-mail marketing, paid search, SEO
● Work with the Marketing & Communications team to create high quality content for a range of online platforms which is optimized and consistent with the brand and tone of voice
SKILLS/REQUIREMENTS/QUALIFICATIONS
●
B.S. or M.S. in Business Administration, Marketing, or other disciplines, complemented by a minimum of 0-3 years of relevant work experience
● Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities
● Strong organization and management skills
● Strong MS Excel skills. Ability to analyze campaign performance and draw insights/conclusions
● Tech savvy. Able to learn and use web tools
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
Game Presenter (Middle East Region) position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Responsibilities
Communicate with players from different countries around the world· Answering customers questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Ensure games are dealt according to the procedure, as per training
Requirements
Turkish language
Enjoy working as part of a close & friendly team
Willingness to discover the gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in Turkish language
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Free subscriptions (LinkedIn Learning, Pluralsight)
Referral a Friend Program with financial reward
Professional Make-up Training
Shifts
1st day 08:00-16:00
2nd day 16:00-24:00
3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track account metrics and take the initiative to rectify/enhance on the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
Proven work experience as a, Account Manager, Sales Account Manager or similar role
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
Extensive, accurate product knowledge.
Location: Yerevan, Armenia
Description
Imagine Live is looking for a Shift Manager who will be responsible for ensuring the quality and continuity of live broadcasts, addressing issues that may arise during live sessions and guaranteeing compliance with internal procedures and regulatory standards in the studios.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Responsibilities
Take responsibility for the safety and smooth operation of the floor and gaming halls
Regularly monitor the game halls to ensure all equipment is functioning properly
Ensure smooth operation during the shift
Monitor the performance of Pit Bosses and Floor Supervisors throughout the shift
Establish performance metrics for team members, Pit Bosses and Floor Supervisors and work with them to ensure all the standards are met
Present proposals to management to revise goals and standards
Participate in the development of internal documents (manuals, procedures, regulations, etc.)
Recommend development plans for team members to the management
Arrange one-on-one meetings with team members, Floor supervisors and Pit Bosses to provide feedback on the established KPIs
Report any violations or issues arising 24/7 to their immediate supervisor, Studio Operations Manager and the CEO of Imagine Live
Communicate with partners regarding general notifications, game cancellations and other topics
Qualifications
2+ years of relevant experience in a similar field
Strong written and verbal communication skills
Analytical thinking and problem-solving skills
Previous land-based and/or online supervisory casino experience
Fluency in Armenian and English
Organizational and reporting skills
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Invoice Controller is a person who is responsible in maintaining accurate records and assisting in inventory control. You will also be in charge of checking and closing supplier invoices on a daily basis.
Responsibilities:
Checking and close supplier invoices on a daily basis
Ensure supplier invoices match received stock
Maintain accurate records and assist in inventory control
Contact supplier if a mistake is identified
Ensure invoices are signed and paid for satisfactory deliveries
Uploading and archiving invoice data
Assisting with past due or denied invoices
Prepare ad-hoc performance reports on KPIs, financials and operational metrics
Requirements:
Bachelor degree from a reputable university with a good understanding of accounting principles through education or work experience
3 plus years of experience in a similar position is required for this job
Trustworthy with a strong sense of responsibility and ownership
Strong MS Excel skills, or basic skills with the ability to learn and develop
Positive personality that contributes to an overall high energy work culture
Eager to learn and develop oneself
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