Вакансии

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is €94,025 - €112,830.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £103,958 - £124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Поддержка и усиление AWS инфраструктуры (EC2, ALB/NLB, WAF, IAM, CloudWatch) — Управление и развитие EKS кластеров, обслуживающих Python AI сервисы — Миграция существующих сервисов в Kubernetes с использованием Terraform и Helm — Кодирование инфраструктуры с Terraform и автоматизация на уровне хостов с Ansible — Создание и улучшение CI/CD пайплайнов с GitHub Actions — Ответственность за наблюдаемость: Prometheus, Grafana, алертинг и готовность к дежурствам — Поддержка патчей ОС, сертификатов, правил WAF и общей гигиены инфраструктуры — Взаимодействие с инженерами для внедрения лучших практик и повышения надежности платформы — Создание чистой и поддерживаемой документации и плейбуков по инфраструктуре — Редкая поддержка внерабочих инцидентов Требования: — Опыт управления Linux в продакшене (Ubuntu, Amazon Linux) от 5 лет — Глубокие знания Kubernetes (желательно EKS), Helm и Terraform — Уверенность в запуске и отладке Python приложений в контейнерах — Понимание сетевых технологий, IAM и лучших практик облачной безопасности — Практический опыт работы с Nginx (Ingress и обратный прокси) — Отличные коммуникативные навыки для объяснения сложной инфраструктуры разработчикам Плюсы: — Продвинутые навыки Ansible — Опыт настройки и эксплуатации PostgreSQL или Amazon RDS — Глубокое понимание инструментов наблюдаемости (Prometheus, Grafana, Loki и др.) — Знакомство с PHP в продакшене — Опыт TDD, CI/CD и agile разработки — Опыт SRE-подобной деятельности: построение устойчивости, автоматизация, инструменты инцидентов Условия: — Гибридный онбординг с возможностью удаленной работы и поддержка релокации для кандидата и семьи — Медицинская страховка для кандидата и семьи — Бюджет на профессиональное развитие: конференции, онлайн-курсы и др. — Гибкий пакет льгот — Гибридный формат работы и щедрые отпуска — Привилегии в офисе: бесплатные обеды и перекусы — Спортивные активности, ежегодные выездные мероприятия и тимбилдинги, финансируемые компанией

Задачи: — Обеспечивать исключительную поддержку клиентов по телефону, электронной почте и в чате, поддерживая высокий уровень эмпатии, ясности и профессионализма — Быстро и точно решать сложные технические и процедурные вопросы, при необходимости эскалируя их — Обрабатывать большой объем входящих запросов с отличным приоритизированием, управлением временем и вниманием к деталям — Проводить проактивные обращения и продуманные последующие действия для предотвращения повторяющихся проблем и повышения удовлетворенности клиентов — Вносить вклад в создание базы знаний и улучшение процессов, выявляя тенденции поддержки и болевые точки клиентов — Сотрудничать с командами продукта, операций и инженерии для предоставления обратной связи и улучшения клиентского опыта Требования: — Опыт работы в поддержке клиентов не менее 1 года в условиях большого объема, например, в контакт-центре, SaaS-платформе или стартапе — Исключительные устные и письменные коммуникативные навыки, сильное активное слушание и понимание прочитанного — Умение решать проблемы с программным и аппаратным обеспечением, используя различные платформы и инструменты — Высокая способность к многозадачности и работе с несколькими системами одновременно без потери точности — Демонстрация устойчивости, самоуправления и стремления к постоянному обучению и улучшению — Менталитет "А-игрока" с сильной склонностью к действию: повышаете стандарты, действуете быстро, сохраняете устойчивость в условиях неопределенности и берете ответственность за достижение значимых результатов Условия: — Быстрая и совместная рабочая среда — Пособие на обучение и развитие — Конкурентная денежная и долевая компенсация, а также возможности для карьерного роста — 100% покрытие медицинских, стоматологических и офтальмологических расходов — Возмещение до $25,000 за услуги по планированию фертильности, усыновления и родительского планирования — Гибкая политика отпусков — Ежемесячный стимул для поддержания здоровья — Офисные хабы с ожиданием работы из офиса 3+ дней в неделю и офисными привилегиями — Возможна помощь с релокацией для желающих переехать в офис Checkr

Обязанности: • Работать с системами информационной безопасности (SIEM, SOAR/IRP, NTA) • Заниматься мониторингом и анализом событий ИБ • Регистрировать инциденты ИБ и доводить их до закрытия • Взаимодействовать с коллегами. Требования: • Знание современных тактик и техник атакующих, основных векторов атак на корпоративные инфраструктуры, способов их обнаружения и противодействия; • Опыт работы с KSC, IRP/SOAR системами; • Понимание работы SOC (Security Operation Center) • Понимание работы средств защиты информации (FW, IDS/IPS, АВЗ, SIEM и пр.); • Ответственный подход к решению задач, способность работать в режиме многозадачности; • Высшее техническое образование (ИБ или ИТ); • Опыт работы не менее года. Условия: • Работу в федеральной компании стратегического масштаба; • Сменный график работы (сутки/трое) в комфортных условиях • Широкий стек технологий и проектов, возможность гибко строить свой карьерный трек; • Зарплату, соответствующую опыту и навыкам, прозрачную систему мотивации; • Поддержку профессионального развития - курсы и тренинги внутри департамента; • Расширенный пакет ДМС со стоматологией; • Корпоративная профсоюзная программа; • Комфортный офис рядом с м. ВДНХ; • Материальную помощь к отпуску, конкурентоспособную систему премирования.

Location: Remote We’re looking for a Systems Engineer to join our globally distributed Trading Infrastructure team. This is an end-to-end role: you will work on full-stack infrastructure tasks — from new site/provider setups and environment bring-up to validation testing, troubleshooting, and performance bottleneck analysis. You will collaborate closely with vendors, network and hardware engineers and take ownership of delivering reliable production-ready setups What You’ll be doing Deliver end-to-end infrastructure setups across regions/colocations: bring-up, validation, and go-live readiness Own the systems side of the stack: Linux servers, OS baseline, automation, configuration, and performance tuning Run and improve testing/validation: connectivity checks, load/performance tests, failure testing, and readiness checklists Participate in investigation of complex issues and bottlenecks across layers (OS/kernel/drivers/dependencies) and drive fixes with network/hardware peers and 3rd party vendors Build repeatable automation and rollout playbooks (Terraform/Ansible, scripting, standards) Improve observability: metrics/logs, dashboards, alert tuning, and latency/performance baselines Strengthen operations: runbooks, incident reviews (RCA), change hygiene, and documentation Participate in scheduled on-call rotations to support trading infrastructure and incident response. What we look for in you: Hands-on production experience with Linux and systems troubleshooting Ability to debug across layers and coordinate effectively with network/hardware engineers Solid networking fundamentals (TCP/IP, DNS, routing basics, MTU, packet loss/jitter symptoms) Automation mindset: bash/Python; Terraform/Ansible experience is a plus Strong written and verbal communication (clear status updates and documentation) Passion for technology and continuous learning Nice-to-Have: Low-latency / performance tuning experience (CPU/IRQ affinity, NIC tuning, etc.). Colocation / provider coordination experience (setups, acceptance, troubleshooting) Time synchronization basics (NTP/PTP) and practical impact on production systems Interest or experience in trading / exchange / broker connectivity Why should you join our team? Exciting challenges with ample opportunities for personal and professional growth A welcoming international team of highly qualified professionals Cutting-edge hardware and technology Work remotely from anywhere in the world Access any of our global offices anytime Flexible schedule 40 paid days off Competitive salary

Location: Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! For this role we are looking for a German and French speaking IT Service Desk Analyst for our team. The person can be based everywhere in EU. Task and Responsibilities: provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First level technical support Provide prompt responses to questions from employees as well as from client’s site Documentation of problems and knowledge database creation Provide hardware migration teams with information and appropriate reports and lists Process Improvement activities Consult with IT experts, if the appropriate course of action in unclear Requirements Language skills: fluent German and English , French is a big advantage Technical skills are a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task handling multiple clients Ability to work independently as well as willing to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards. As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world. Job Summary We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies. As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase. Investigate customer-reported issues and reproduce bugs within the application. Use Cursor or similar AI-powered development tools to trace errors and identify root causes. Debug front-end and back-end systems, including APIs, databases, and application logic. Implement maintainable fixes using TypeScript across the application stack. Improve edge-case handling, reliability, and overall application performance. Draft clear and professional customer emails explaining issues, resolutions, and next steps. Provide calm and empathetic support during high-pressure customer situations. Collaborate with product, QA, and engineering teams to prioritize and resolve issues. Assist with patch releases and ongoing platform improvements. Update internal documentation, runbooks, and knowledge base articles to improve future support processes. Requirements Experience developing applications using JavaScript and TypeScript. Hands-on experience with Next.js, React, Node.js, Supabase, and SQL. Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail. Ability to work independently, take ownership of issues, and drive resolutions to completion. Excellent written English communication skills and the ability to explain technical concepts to non-technical users. Comfortable communicating directly with customers and diagnosing technical issues in a professional manner. Experience using modern development workflows, version control systems, and software engineering best practices. Experience independently shipping software features or contributing to production applications is preferred. Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus. Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions. As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster. Job Summary We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues. As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams. This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture. Investigate customer-reported issues and reproduce bugs across the platform. Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes. Write clean, maintainable TypeScript code to resolve bugs and improve application stability. Contribute fixes across both frontend and backend systems. Communicate technical solutions clearly through customer-facing emails. Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations. Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability. Document common issues, solutions, and troubleshooting processes within internal knowledge bases. Assist with monitoring, testing, and continuous improvement initiatives. Requirements Basic experience with JavaScript and TypeScript development. Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase. Strong debugging, troubleshooting, and problem-solving skills. Excellent written English communication skills with the ability to explain technical concepts clearly to customers. Comfortable communicating directly with customers and handling technical issues professionally and empathetically. Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision. Strong attention to detail and a willingness to learn new technologies and tools quickly. Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous. Previous customer support or technical support experience is preferred. Experience contributing to production applications or independently shipping software features is a plus. Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial. Successfully diagnose and resolve customer issues accurately and efficiently. Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards. Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams. Provide professional, calm, and customer-focused support, particularly during high-pressure situations. Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance. As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base. Job Summary We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed. As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase. This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture. Investigate customer-reported issues and reproduce bugs within the application. Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes. Develop and deploy maintainable TypeScript fixes across both frontend and backend systems. Improve edge-case handling, application reliability, and performance. Write clear and customer-friendly email responses explaining technical issues and resolutions. Support customers professionally and calmly during high-pressure situations. Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases. Contribute to internal documentation, knowledge bases, and support runbooks. Help improve monitoring, alerting, and recurring issue prevention processes. Requirements Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools. Strong debugging, troubleshooting, and problem-solving abilities. Solid understanding of software engineering principles, coding best practices, and modern development workflows. Ability to work independently, manage priorities, and execute tasks with minimal supervision. Excellent written English communication skills with the ability to explain technical concepts clearly to customers. Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure. Experience communicating directly with customers regarding technical issues is highly preferred. Experience building, shipping, or maintaining software applications independently is a plus. Exposure to SaaS products, technical support, or support engineering environments is advantageous. Familiarity with version control systems and collaborative software development practices. Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Kundl, Austria D-ploy is a company specializing in IT and Engineering Solutions, with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are proud to provide outstanding and innovative services to numerous industry-leading clients. By building strong relationships and trusted partnerships within the IT community, we optimize our clients' IT productivity and contribute to their business success and core values. We are looking for dedicated, flexible, and solution-oriented individuals who would like to work on-site in Kundl and become part of a dynamic, rapidly growing, and international organization. The candidate will be responsible for the end-to-end physical deployment and logical validation of network infrastructure. You will be expected to diagnose issues across Layers 1, 2, and 3 of the OSI model, ensuring that physical connectivity aligns with logical configurations. Responsibilites Advanced Device Racking & Mounting Precision Placement: Interpret and execute Rack Elevation Diagrams (REDs) to mount high-density chassis (Cisco Nexus 9k, Catalyst 9500) and 1U/2U appliances. Mechanical Safety: Ensure proper use of rack rails, cage nuts, and stabilization kits. Manage weight distribution to maintain rack integrity. Power Sequencing: Connect dual-homed power supplies to diverse PDU sources (A+B feeds) and perform "pull tests" to verify seating. Structured Cabling & Fiber Management Fiber Optics: Expert-level handling of Single Mode (SMF) and Multi-Mode (MMF) fiber. Proficiency in cleaning connectors (IBC cleaners) and inspecting end-faces with fiber scopes. SFP/Transceiver Management: Correctly identify and install SFP, SFP+, QSFP+, and QSFP28 modules. Troubleshoot "link down" issues by verifying wavelength compatibility (e.g., 850nm vs 1310nm) and light levels. Patching & Labeling: Execute high-density patching in accordance with ANSI/TIA-606-B standards. Ensure every cable is labeled at both ends with Near-End/Far-End information. Patch Panels & Cross-Connects Circuit Extensions: Coordinate with Telco providers to extend circuits from the Meet-Me-Room (MMR) to the local rack via cross-connects. Patch Panel Termination: Manage copper (RJ45) and fiber (LC/SC/MPO) patch panels. Perform "light-checks" using Visual Fault Locators (VFL) to trace paths through multiple patches. Media Conversion: Deploy and troubleshoot media converters or transceivers when transitioning between different physical media types. Remote Management & Console Access Out-of-Band (OOB) Setup: Configure and cable Terminal Servers (e.g., Opengear, Lantronix, or Cisco ISR) to provide permanent remote console access to all managed devices. Serial Connectivity: Troubleshoot baud rate mismatches, roll-over cables, and DB9-to-RJ45 adapters to ensure the NOC has a reliable "backdoor" during outages. Local Support: Be prepared to connect locally via laptop and serial-to-USB adapters to provide a "live stream" of boot sequences or BIOS-level troubleshooting. Advanced Routing & Switching Knowledge L1 Fundamentals : Strong working knowledge in ethernet , Gigabit Ethernet, Serial , fiber cabling, transceivers (Arista, Cisco SFP+, QSFP+), SFP, PIC, NIM, HA ports, power supplies, patching and troubleshooting, with knowledge of DWDM and experience in handling 10/20/40 Gig Fiber links L2 Fundamentals: Configure and troubleshoot VLANs, VTP, and Spanning Tree Protocol (STP), Port mirroring, packet captures . Must understand how to identify and resolve broadcast storms or physical loops at the rack level. L3 Fundamentals: Assist in the bring-up of Layer 3 interfaces (SVIs and Routed Ports) . Basic knowledge of prefix lengths and IP addressing to verify gateway connectivity. Protocol Verification: Use CLI commands to verify BGP and OSPF neighbor adjacencies after physical circuit hand-offs or cross-connect installations. EtherChannel/LACP: Provision and troubleshoot Link Aggregation Groups (LAGs). Ensure that physical cabling matches the logical member-port configuration on the switch. Requirements Experience: 6–8 years in a Data Center or large Enterprise campus environment. Ethernet, Fiber cabling, Hardware : Experience in installation of ethernet, fiber cabling on Cisco, Arista and Palo Alto, F5 load balancers and its associated components like SFP, PIC, NIM, DPC Routing and Switching: Ability to navigate Cisco IOS, NX-OS, PAN OS or Arista EOS to perform show commands and basic interface configurations. Tools: Proficiency with Visual Fault Locators (VFL), Light Meters, and Fiber Inspection Scopes. Certifications: CCNA or equivalent is mandatory ; CCNP Enterprise (ENCORE) is highly preferred to demonstrate routing and switching proficiency. Experience in handling mission critical network incidents/problems in Enterprise network Large campus networks and Data center,  is preferred. Fluency in English and German (C1) Candidates must be able to present a Criminal Record (not older than 3 months). Benefits A wide range of activities, responsibilities, and projects Vouchers and gifts (birthday voucher, wedding gift, and newborn baby surprise) Fishing for Friends Program – our employee referral program Opportunities for professional development and career advancement A friendly and international working environment Company-sponsored events Compensation is provided in accordance with the Austrian IT Collective Agreement. Depending on qualifications and professional experience, there is a willingness to offer a salary above the collective agreement level. Is IT in your DNA? Join us and help deliver IT where it counts.

Обязанности: • Управление кластерами виртуализации Proxmox (KVM) • Управление AD, кластером терминальных серверов Windows Server 2022 • Работа с сетевым оборудованием Mikrotik, Cisco, D-link • Управление почтовым сервером Zimbra • Настройка системы мониторинга Zabbix • Работа с серверным оборудованием • Управление СХД Synology, Qnap • Настройка IP телефонии Asterisk(FreePBX), Mango, Gigaset • Инвентаризация и управление инцидентами в GLPI • Работа с системами видеонаблюдения и СКУД Требования: • Высшее образование, желательно техническое • Опыт работы в администрировании от 5 лет • Уверенные знания в области сетевой инфраструктуры • Навыки работы в bash, PowerShell, желательно Python, PHP • Высокий уровень стрессоустойчивости, ответственности и коммуникабельности Мы предлагаем: • Место работы: отдельно стоящее здание частной клиники в зеленом районе Москвы • График работы: 5 дней в неделю (8-и часовой рабочий день), начало рабочего дня в 8-00, 9-30 или 11-30 и плавающими выходными (по договоренности с коллегами)

Задачи: — Принимать и обрабатывать технические запросы от мерчантов через тикет-систему, Telegram, email; — Разбирать инциденты с платежами: зависшие транзакции, расхождения в балансах, проблемы с вебхуками; — Помогать с онбордингом — вести мерчанта от тестовой среды до первой живой транзакции; — Объяснять технические нюансы нетехническим командам на стороне клиента; — Анализировать транзакции через блокчейн-эксплореры (Etherscan, Tronscan, BSCScan и др.); — Определять причину сбоя: сеть, gas fees, неверный адрес, проблема на стороне мерчанта или платформы; — Эскалировать сложные кейсы в разработку с чётким описанием проблемы и логами; — Отслеживать статус эскалаций и держать мерчанта в курсе. Требования: — 1–3 года в технической поддержке IT-продукта или платёжного сервиса; — Понимание блокчейн-механики: сети, адреса, комиссии, подтверждения, мемпул; — Знание основных блокчейнов: Ethereum, TRON, BNB Chain — минимум как уверенный пользователь; — Умение читать транзакцию в эксплорере и понять, что пошло не так; — Понимание разницы между USDT TRC-20 и USDT ERC-20 — и почему это критично; — Английский язык — уровень, достаточный для письменной переписки с мерчантами; — Плюсом будет опыт работы в крипто-процессинге, бирже или крипто-кошельке; — Базовое понимание webhooks, REST API, HTTP-статусов. Условия: — Полная удалёнка из любой точки мира; — Стабильный фиксированный оклад; — Выделенный бюджет на обучение и профильные конференции; — Маленькая команда — решения принимаются быстро, бюрократии нет; — Прямой доступ к разработке и реальным транзакционным кейсам с первого дня. Этапы интервью: 1. Собеседование с рекрутером 2. Собеседование с руководителем 3. Оффер!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US San Francisco, CA About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. Responsibilities Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Desirable Skills, Knowledge, and Experience Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation Equity This role is eligible to participate in Cloudflare's equity plan. Benefits (may vary by region) Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun. The below is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $174,000 - $240,000. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. 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Location: Reading, United Kingdom Job Description P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 87 mobile operators in 60 countries around the world. Our success is built by our people that strive for excellence and deliver great value to our customers. At the core of our success are a culture built on integrity, trust, and respect. We are looking for a Network Data Solutions Delivery Engineer to perform mobile network product delivery projects, with a focus on next-generation optimization techniques using our Network Automation Solutions. This role involves active daily works and engagement with customers and internal teams, with ownership of project deliverables. This is an in-office position based in Reading/Newbury . Responsibilities: Work closely with customer mobile network teams on network performance monitoring, analysis, and reporting. Provide onsite and remote support to the customer, and channel field feedback to the product, integration, and support teams. Build custom dashboards and automated reports covering key network and business KPIs across multiple use cases. Participate in technical meetings, monitor product performance, and track customer requirements. Prepare and issue technical guidelines and the findings of technical studies. Prepare and issue both engineering-level and executive-level reports. Required Qualifications: Understanding of telecom domain KPIs and parameters across Radio, Core, and Transmission. Previous experience at Vodafone UK or Three UK within Service Assurance or Quality Reporting functions is a plus. Strong SQL skills, including the ability to write complex queries, plus understanding of data mediation platforms. Experience administering or as a power user of umbrella performance management or service assurance products (e.g., Optima/Helix, PrOptima, PRS, Eniq) is a plus. Excellent customer-facing communication skills, both verbal and written. Experience with OEM vendor EMS/OSS systems, including managed objects, parameters, and measurements is a plus. Experience with reporting and BI tools (e.g., Power BI, Tableau, QlikView) is a plus. UK residency and the right to work in the UK.

Location: Cairo, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Tallinn, Estonia; India Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem. The ideal candidate will possess strong expertise in ServiceNow integrations, MID Server administration, Google Cloud Platform (GCP), and Single Sign-On (SSO) technologies to ensure secure, reliable, and scalable platform connectivity. Key Responsibilities: Design, implement, and maintain integrations between ServiceNow and external systems. Install, configure, upgrade, and troubleshoot ServiceNow MID Servers. Monitor and ensure the health, performance, and availability of MID Servers across environments. Design and support secure authentication and authorization mechanisms, including SSO implementations. Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory. Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies. Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange. Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers. Manage and support integrations with Google Cloud Platform (GCP) services. Troubleshoot integration and infrastructure-related issues and perform root cause analysis. Ensure compliance with security, governance, and infrastructure standards. Create and maintain technical documentation, architecture diagrams, and operational procedures. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in integration and infrastructure support within enterprise environments. Hands-on experience with ServiceNow MID Server installation, configuration, and administration. Strong knowledge of Google Cloud Platform (GCP) services and infrastructure. Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC. Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers. Experience developing and troubleshooting REST and SOAP API integrations. Experience with LDAP, Active Directory, and identity management solutions. Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting. Strong analytical, troubleshooting, and problem-solving skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA). Experience with ServiceNow Integration Hub and Discovery. Google Cloud certifications (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus. Experience with cloud security and identity/access management concepts. Familiarity with DevOps and CI/CD practices. Experience working in Agile/Scrum environments. Key Skills: ServiceNow MID Server Google Cloud Platform (GCP) Single Sign-On (SSO) SAML 2.0, OAuth 2.0, OpenID Connect (OIDC) REST/SOAP APIs Integration Hub LDAP & Active Directory Networking & Security Troubleshooting & Root Cause Analysis ServiceNow Discovery & Orchestration

Location: Athens, Greece D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Athens. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Greek (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Задачи: — Обеспечивать стабильную и бесперебойную работу кластеров PostgreSQL — Развёртывать новые экземпляры баз данных и кластеры — Настраивать и поддерживать решения высокой доступности (HA) — Реализовывать и поддерживать процессы резервного копирования и восстановления — Автоматизировать рутинные задачи и интегрировать утилиты управления базами данных — Мониторить производительность, выявлять узкие места и устранять их Требования: — Опыт управления командой — Глубокие знания PostgreSQL — Опыт администрирования баз данных не менее 5 лет — Владение Linux — Опыт работы с Bash и Python скриптами — Понимание принципов высокой доступности и резервного копирования — Опыт мониторинга баз данных и анализа производительности Хорошо, если есть: — Знания Docker, Jenkins, Ansible, Terraform — Опыт работы с Kubernetes (EKS или самостоятельное управление) — Знакомство с системами контроля версий (Git) — Опыт работы с Jira и Confluence — Опыт или знания в области финансов и трейдинга — Знакомство с платформой TradingView Условия: — Постоянный контракт — Гибкий график с широким диапазоном начала рабочего дня — Гибридный формат работы: удалённо и в офисе — Пакет релокации с поддержкой визы, транспортировки и проживания — Частная медицинская страховка — Премии за результаты работы — Обучение и наставничество — Премиум-подписка TradingView — Ежегодные командные мероприятия — Хорошо оборудованное рабочее место с тренажёрным залом и дополнительными бонусами